talent reporttalent report . a collaboration among geisinger commonwealth school of medicine,...

Talent Report

A collaboration among Geisinger Commonwealth School of Medicine, Johnson College, Keystone College,

King’s College, Lackawanna College, Luzerne County Community College, Marywood University, Misericordia University, Penn State Scranton, Penn State Wilkes-Barre, The Wright Center, University of Scranton & Wilkes University

at Wilkes University

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Table of Contents Research Methodology ................................................................................................................................ 4

Report Highlights .......................................................................................................................................... 5

Workforce & Demographic Characteristics ................................................................................................. 6

Economic & Workforce Trends .................................................................................................................. 12

Key Industry Profile: Health Care .............................................................................................................. 17

Key Industry Profile: Retail Trade ............................................................................................................. 20

Key Industry Profile: Manufacturing ........................................................................................................ 23

Key Industry Profile: Transportation, Warehousing & Logistics .............................................................. 26

Key Industry Profile: Accommodation & Food Service ............................................................................ 29

Key Industry Profile: Administrative & Support Services ........................................................................ 32

Key Industry Profile: Construction ............................................................................................................ 35

Key Industry Profile: Finance and Insurance ............................................................................................ 38

The Institute ……………………………………………………………………………………………………………………………..………...40

The Institute is an economic and applied research and consulting group that fulfills two related priorities.

The Institute provides customized client solutions and strategies to facilitate decision-making and planning that enhances growth, impact, and sustainability for organizations.

The Institute was formed as a unique collaborative of regional higher education institutions and the business community, so it serves a public mission to provide data, analytics, and research to the community at large to improve regional quality of life and standard of living.

Teri Ooms, Executive Director Andrew Chew, Senior Research & Policy Analyst Christopher Ritter, Research Analyst Joseph Gallo, Research Assistant Kara McGrane, Research Assistant Jill Avery-Stoss, Data Coordinator Susan Magnotta, Director Community Outreach and Fundraising Saidat Sanni, Graduate Assistant

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Research Methodology In this report, The Institute for Public Policy and Economic Development analyzes the current and forecasted workforce, industry, and educational profile of Lackawanna and Luzerne Counties and the citizens. By so doing, this report highlights the top sectors and occupations in the region, based on the number of employed workers. Fastest growing industries and occupations are also highlighted, as well as the forecasted job growth, replacement demands, exits, and transfers within these industries.

This study provides answers to questions regarding the education and talent demand and supply in the two-county region. This includes the projected job growth, the size of the aging population leaving the workforce, and the number of graduates and skilled workers entering the workforce.

The quantitative data sources include JobsEQ, a subscription-based labor market data software, U.S. Census Bureau, Bureau of Labor Statistics, and the National Center for Education Statistics (NCES).

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Report Highlights This report compiles key statistics relating to meeting the current and future workforce challenges in Lackawanna and Luzerne Counties.

Workforce Trends

• As of 2017, both counties had a total workforce of 262,714 workers. In the next five years, the population distribution by age suggests that both counties could face a net deficit of nearly 9,390 workers. This is because the total number of workers (ages 55 to 64 years) who might be leaving the workforce is higher than the number of people who would be entering the workforce (ages six to 15 years) to replace them.

• The labor force participation rate in Lackawanna and Luzerne Counties has consistently remained lower than the rates in the rest of the state and nation.

• The region’s higher education infrastructure is an asset in addressing workforce needs. In the 2016- 2017 academic year, a total of 7,747 degrees were awarded by 15 colleges and universities in Lackawanna and Luzerne Counties.

Key Industries

The following industries were examined in detail due to each comprising a relatively large share of the regional economy.

Health Care

Employees: 46,639 Average Annual Growth Rate: + 0.8%

Forecasted Job Demand, 2018-23: 25,450

Retail Trade

Employees: 30,469 Average Annual Growth Rate: - 1.0%


Manufacturing



Transportation, Warehousing & Logistics



Accommodation & Food Service



Administrative & Support Services



Construction



Finance and Insurance



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Workforce & Demographic Characteristics

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Population According to the 2017 Census Bureau estimates, Lackawanna and Luzerne Counties had a combined population of 528,104 people. This makes the Scranton--Wilkes-Barre--Hazleton, PA Metro Area the 100th largest metropolitan area in the United States, with total population of 555,426 residents. Population Change Since 2010, the nationwide population has continued to increase. The Commonwealth of Pennsylvania has also shown population increases, except in 2016. Over the years, Lackawanna and Luzerne Counties have shown some consistency in their total populations. However, both counties saw a combined population decline between 2012 and 2016. The population decline could be attributed to natural causes and migration.

Total Population: 2010-2017 Lackawanna & Luzerne Counties Pennsylvania USA 2010 535,355 12,702,379 308,745,538 2011 535,307 12,742,811 311,644,280 2012 535,329 12,768,034 313,993,272 2013 533,420 12,778,450 316,234,505 2014 531,916 12,790,341 318,622,525 2015 529,794 12,791,124 321,039,839 2016 527,673 12,787,085 323,405,935 2017 528,104 12,805,537 325,719,178

Source: Census Bureau, American Community Survey 2017 Estimate

Net Migration Lackawanna and Luzerne Counties saw a combined population decrease of 7,252 people from 2010 to 2017. They are two of the 47 counties in Pennsylvania that experienced population declines in that time period. Lackawanna County had a slightly higher decline in population than Luzerne County. The population of Lackawanna County decreased by 3,679, while Luzerne County saw a decline of 3,573 people. The figure below shows that from 2010 to 2017, both counties reported more deaths than births. In the same timeframe, the number of people migrating internationally to and from both counties increased. On the other hand, domestic migrations to and from both counties dropped.

Source: Census Bureau, American Community Survey 2017 Estimates

2010-2017

POPULATION CHANGE

NATURAL

DEATHS BIRTHS

MIGRATION

INTERNATIONAL DOMESTIC

LACKAWANNA COUNTY

15,905

-4,873 4,742

19,326

-3,679 MIGRATION

NATURAL

BIRTHS DEATHS

LUZERNE COUNTY

INTERNATIONAL DOMESTIC

22,877 28,829

-3,032 5,675

-3,573

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Age Distribution of Lackawanna and Luzerne Counties In both counties combined, people between the ages of 50 and 59 years are the most represented in the population. This trend has remained consistent since 2010.

Source: Census Bureau, American Community Survey 5-Year Estimate (2012-2016)

Shifting Demographics Over 10 Years As of 2017, both counties had a total workforce of 262,714 workers. In the next five years, the population distribution by age suggests that both counties could face a net deficit of nearly 9,390 workers. This is because the total number of workers (ages 55 to 64 years) who might be leaving the workforce is higher than the number of people who would be entering the workforce (ages six to 15 years) to replace them. Incoming Workers Outgoing Workers (Population ages 6-15) (Population ages 55-64) 64,981 74,371

Five-Year Employment Growth In the past five years, both counties combined have seen a net employment growth of more than 6,000 – an increase of 2.4 percent.

0%2%4%6%8%

10%12%14%16%

<10 10-19 20-29 30-39 40-49 50-59 60-69 70 andOver

Age Distribution of Lackawanna and Luzerne Counties

2010 2016

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Source: Chmura JobsEQ®

Five-Year Labor Force Participation Rates (Population 16 and older) The labor force participation rate in Lackawanna and Luzerne Counties has consistently remained lower than the rates in the rest of the state and nation.


Commuting Patterns A majority of the residents live and work within the same county. There are more residents commuting outside the county to work than there are out-of-area commuters into either of the counties to work.

Lackawanna Luzerne Total Work in county and live elsewhere 1,431 1,443 2,874 Worked in county of residence 75,670 120,751 196,421 Worked outside county of residence 18,321 22,073 40,394

Source: Census Bureau, Center for Economic Studies

247,818

253,833

246,000

250,000

254,000

258,000

2013 2014 2015 2016 2017 2018

Employment Growth in Lackawanna and Luzerne Counties: 2013-2018

60.7% 60.5% 60.4% 60.1% 59.9%

63.2% 63.1% 62.9% 62.8% 62.6%

64.7% 64.3% 63.9% 63.7% 63.5%

58%

60%

62%

64%

66%

2012 2013 2014 2015 20162-County Region Pennsylvania United States

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Educational Attainment (Ages 25 years and over) High school graduates and GED recipients are the most represented in the educated population. Less than nine percent of the total population in both counties have postgraduate degrees.

Educational Attainment No high school diploma 10.5% High school graduate or GED 38.5% Some college, no degree 18.0% Associate's degree 9.3% Bachelor's degree 14.8% Postgraduate degree 8.9%

Source: Census Bureau, American Community Survey

Degrees Awarded in Lackawanna & Luzerne Counties (2016- 2017 academic year) In the 2016- 2017 academic year, a total of 7,747 degrees were awarded by the 15 colleges and universities in Lackawanna and Luzerne Counties.

Clarks Summit University 279 Geisinger Commonwealth School of Medicine 156 Johnson College 144 Keystone College 311 King's College 570 Lackawanna College 341 Luzerne County Community College 751 Marywood University 938 Misericordia University 806 Pennsylvania State University-Penn State Worthington Scranton 151 Pennsylvania State University-Penn State Hazleton 108 Pennsylvania State University-Penn State Wilkes-Barre 70 University of Scranton 1,555 Wilkes University 1,559 Yeshivath Beth Moshe 8 Total 7,747

Source: National Center for Education Statistics

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The distribution of the degrees awarded from associate’s degrees to doctoral is as follows:

Lackawanna & Luzerne County (all colleges)

Pennsylvania

Associate's degree 1,368 24,435 Bachelor's degree 3,646 99,599 Masters 2,398 38,743 Doctoral 335 10,434 Total 7,747 173,211

Source: National Center for Education Statistics

The total number of degrees awarded in both counties combined represents four percent of all degrees awarded in the state. The most commonly-awarded diplomas were bachelor degrees, which also represents four percent of all bachelor degrees awarded in Pennsylvania.

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Economic & Workforce Trends

This section of the report discusses the top industries and occupations in the two-county region, based on the number of employed workers. The projected job growth of these fast-growing industries and occupation groups is also explored.

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Employment Forecast In 2017, a total of 256,077 people were employed across all the industries in Luzerne and Lackawanna Counties. Over the last five years, both regions have experienced an increase of 8,332 jobs, at an annual rate of +0.7 percent. The top five employers are Health Care and Social Assistance (46,639), Retail Trade (30,469), Manufacturing (26,058), Transportation and Warehousing (23,044), and Accommodation and Food Services (20,707).

Current 5-Year History 5-Year Forecast

Four Quarters Ending with

2018q2

Total Change

Annual % Change in

Employment Separations

(Approximate) ---Growth---

Industry Employed Employed Region Total New Demand Exits Transfers Employed

Average Annual

Rate Agriculture, Forestry, Fishing and Hunting 554 7 0.3% 289 128 169 -8 -0.3%

Mining, Quarrying, and Oil and Gas Extraction 389 -204 -8.1% 167 63 129 -24 -1.3%

Utilities 2,542 175 1.4% 1,004 406 715 -117 -0.9% Construction 10,891 745 1.4% 5,651 1,941 3,463 248 0.5% Manufacturing 26,058 1,037 0.8% 11,093 4,839 8,253 -1,999 -1.6% Wholesale Trade 8,828 -1,381 -2.9% 4,227 1,718 2,836 -328 -0.8% Retail Trade 30,469 -1,604 -1.0% 19,319 8,867 11,205 -753 -0.5% Transportation and Warehousing 23,044 5,832 6.0% 12,951 5,275 7,075 601 0.5%

Information 4,040 -1,164 -4.9% 1,725 699 1,219 -193 -1.0% Finance and Insurance 10,417 409 0.8% 4,757 1,867 3,013 -123 -0.2% Real Estate and Rental and Leasing 2,354 216 1.9% 1,147 542 644 -40 -0.3%

Professional, Scientific, and Technical Services 8,898 -132 -0.3% 3,946 1,435 2,397 114 0.3%

Management of Companies and Enterprises 2,777 28 0.2% 1,211 464 784 -37 -0.3%

Administrative and Support and Waste Management and Remediation Services

17,154 1,861 2.3% 10,242 4,228 5,729 285 0.3%

Educational Services 18,747 -276 -0.3% 8,518 4,159 4,475 -116 -0.1% Health Care and Social Assistance 46,639 1,717 0.8% 25,450 11,072 11,462 2,916 1.2%

Arts, Entertainment, and Recreation 3,279 -811 -4.3% 2,308 1,033 1,266 10 0.1%

Accommodation and Food Services 20,707 1,743 1.8% 16,538 7,389 9,300 -151 -0.1%

Other Services (except Public Administration) 9,346 325 0.7% 5,087 2,400 2,857 -170 -0.4%

Public Administration 8,945 -192 -0.4% 3,807 1,721 2,333 -247 -0.6% Total - All Industries 256,077 8,332 0.7% 139,779 59,862 79,837 80 0.0%


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Overall employment across all the industries is projected to increase by 80 new jobs from 2018 to 2023, with over half the currently employed workers leaving the workforce and being replaced by new workers. With the increase in the aging population in the labor force, the replacement demand in the region is projected at 139,779 workers as of 2023. In addition, it is anticipated that a total of 59,862 workers will exit the workforce, with another 79,837 transferring across the industries.

The fastest-growing sector in the region is expected to be Health Care and Social Assistance, with a +1.2% year-over-year rate of growth. The strongest forecast by number of jobs over this period is expected for Health Care and Social Assistance (+2,916 jobs), Transportation and Warehousing (+601), and Administrative and Support Services (+248).

Industries Current Employment

Forecast Employment in

2023

Expected Growth

Total New Demand

Health Care 46,639 49,555 2,916 25,450 Retail Trade 30,469 29,716 -753 19,319 Manufacturing 26,058 24,059 -1,999 11,093 Transportation and Warehousing 23,044 23,645 601 12,951 Accommodation and Food Services 20,707 20,556 -151 16,538 Administrative and Support Services 16,129 16,402 273 9,664 Construction 10,891 11,139 248 5,651 Finance and Insurance 10,417 10,294 -123 4,757


The office and administrative support field is currently the largest occupation group in the region, employing 37,216 workers. The next-largest occupation groups are Management, Business, and Finance (28,860) and Sales (24,953).

Source: U.S. Census Bureau, American Community Survey

37,216

28,860

24,953

24,659

18,296

17,238

Office and administrative support

Management, business, and finance

Sales

Education, legal, community service, arts, and media

Production (manufacturing)

Healthcare practitioner and technical occupations

Top Occupations in Lackawanna and Luzerne Counties

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The healthcare industries and their associated occupations are expected to account for a large share of new jobs projected through 2023. This is followed by Personal Care and Service occupations, Construction and Extraction occupations, and the Transportation and Material Moving occupations.

Growing Occupations in Lackawanna and Luzerne counties within the Target Industry Sectors Occupation Current

Employment Projected Annual Growth

(2018-2023) Occupational Therapy and Physical Therapist Assistants and Aides 440 1.9% Counselors, Social Workers, and Other Community and Social Service Specialists 4,603 1.3%

Nursing, Psychiatric, and Home Health Aides 6,414 1.2% Health Diagnosing and Treating Practitioners 10,315 1.0% Health Technologists and Technicians 6,640 0.7% Supervisors of Personal Care and Service Workers 546 0.5% Supervisors of Construction and Extraction Workers 772 0.4% Helpers, Construction Trades 305 0.4% Supervisors of Transportation and Material Moving Workers 1,198 0.4% Material Moving Workers 17,219 0.4% Construction Trades Workers 7,193 0.3% Grounds Maintenance Workers 1,960 0.2% Food and Beverage Serving Workers 12,265 0.1% Extraction Workers 152 0.1%


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Key Industry Profile: Health Care Of the sectors in Luzerne and Lackawanna Counties, Health Care and Social Assistance contributed the largest portion to the GDP in 2017. This sector represented about 14 percent of the region’s total GDP. The region’s top industry by employment is the Health Care and Social Assistance, employing 46,639 workers. Employment in this sector is expected to be the fastest growing over the next five years, with a +1.2 percent year-over-year rate of growth. This translates to an increase of 2,916 jobs over this period. Within the same timeframe, the occupations with the projected fastest job growth in the region are Healthcare Practitioners and Technical Occupations (779 jobs) and Personal Care and Service Occupations (705 jobs).

Employees: 46,639 Employers: 1,680 Employment Change (Five-Year): 1,717 Average Annual Growth Rate: 0.8% Total Wages: $1.97 billion

Source: U.S Census Bureau’s 2016 County Business Patterns; Chmura JobsEQ®

Top Health Care and Social Assistance Occupations & Wages in the MSA According to the Bureau of Labor Statistics, the occupations of about 31,570 workers in both counties are related to health care and social assistance. It was also revealed that close to 123 of every 1,000 jobs in both counties are related to the health care and social assistance occupation. Despite the varying wages across the industry, the average wage per annum is about $46,983, with an average hourly wage of $22.59. The table below reflects occupations with over 500 employees.

Occupation Title Employment Employment per 1,000 Jobs

Mean Hourly Wage

Annual Mean Wage

Total (Health Care & Social Assistance Occupations) 31,570 122.50 $22.59 $46,983 Registered Nurses 5,970 23.18 $29.06 $60,450 Nursing Assistants 4,570 17.71 $13.96 $29,030 Licensed Practical and Licensed Vocational Nurses 2,380 9.23 $20.85 $43,360 Pharmacy Technicians 1,350 5.26 $14.04 $29,210 Substance Abuse, Behavioral Disorder, and Mental Health Counselors

1,190 4.60 $20.65 $42,950

Home Health Aides 1,090 4.24 $12.79 $26,600 Social and Human Service Assistants 1,060 4.09 $15.38 $32,000 Medical Assistants 1,000 3.86 $15.35 $31,920 Physical Therapists 740 2.86 $41.50 $86,320 Clinical Laboratory Technologists and Technicians 690 2.66 $22.85 $47,520 Child, Family, and School Social Workers 680 2.64 $17.87 $37,180 Pharmacists 640 2.49 $52.41 $109,020 Dental Assistants 600 2.33 $18.21 $37,880 Emergency Medical Technicians and Paramedics 520 2.02 $14.07 $29,260

Source: Bureau of Labor Statistics May 2017

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Regional Graduates with Degrees Related to the Health Care and Social Assistance Sector Over 2,000 students graduated with degrees in healthcare and social assistance in the 2016-2017 academic year. This figure includes 629 certificates, two two-year awards, 677 four-year awards, and 849 postgraduate awards. Programs with fewer than 20 awards are omitted from the table below.

Related Programs Total Awards Child Care and Support Services Management 26 Child Care Provider/Assistant 27 Child Care Provider/Assistant 27 Clinical Laboratory Science/Medical Technology/Technologist 10 Dental Assisting/Assistant 28 Dental Hygiene/Hygienist 39 Diagnostic Medical Sonography/Sonographer and Ultrasound Technician 44 Dietetics/Dietitian 23 Health and Physical Education/Fitness, General 20 Health Professions and Related Clinical Sciences, Other 127 Health Services Administration 20 Health Services/Allied Health/Health Sciences, General 86 Health/Health Care Administration/Management 146 Medical/Clinical Assistant 134 Medicine 87 Mental and Social Health Services and Allied Professions, Other 32 Nursing Practice 71 Occupational Therapy/Therapist 130 Pharmacy 69 Physical Therapy Technician/Assistant 61 Physical Therapy/Therapist 80 Physician Assistant 121 Registered Nursing/Registered Nurse 485 Social Work 158 Total Graduates 2,155


Projections From 2018 to 2023, this industry is projected to be the fastest growing as well as have the highest expected demand. The forecast indicates that the health care and support assistance industry in Luzerne and Lackawanna Counties will have a demand for about 25,450 workers during the next five years. During this timeframe, employment is projected to increase by 2,916 jobs, with about 11,072 workers anticipated to exit the workforce and another 11,462 workers transferring to other industries. • Forecasted Employment in 2023: 49,555 • Anticipated Employment Change

(2018-2023): 2,916

• Total New Demand: 25,450 • Anticipated Exits (2018-2023): 11,072 • Anticipated Transfers (2018-2023): 11,462


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Key Industry Profile: Retail Trade Of the sectors in the region, retail trade is the fourth largest contributor to the regional GDP and represents about seven percent of the regions total GDP. With 30,469 employees, it is the second largest sector based on number of workers. In addition, the Sales and Related Occupations group has 24,132 workers, making it the third largest occupation group after the Office and Administrative Support Occupations (41,735 workers), and Transportation and Material Moving Occupations (28,569 workers).

Employees: 30,469 Employers: 2,116 Employment Change (Five-Year): -1,604 Average Annual Growth Rate: -1.0% Total Wages: $759.2 million


Top Retail Trade Occupations & Wages in Scranton--Wilkes-Barre--Hazleton, PA MSA* In 2017, both counties had a total of 23,500 workers employed in sales and other related occupations. The table below shows the average annual and hourly wage across the industry, as stated by the Bureau of Labor Statistics. Also shown in the table are the specific occupations with at least 200 employees.


Mean Hourly Wage

Annual Mean Wage

Total (Sales and Related Occupations) 23,500 91.16 $16.07 $33,430 Retail Salespersons 7,270 28.21 $12.19 $25,360 Cashiers 6,840 26.53 $9.12 $18,970 Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

2,510 9.75 $30.19 $62,790

First-Line Supervisors of Retail Sales Workers 1,860 7.21 $19.47 $40,490 Sales Representatives, Services, All Other 1,110 4.32 $27.62 $57,460 Counter and Rental Clerks 810 3.15 $10.47 $21,770 Insurance Sales Agents 550 2.15 $27.20 $56,570 Securities, Commodities, and Financial Services Sales Agents 510 1.99 $34.09 $70,900

First-Line Supervisors of Non-Retail Sales Workers 390 1.53 $38.71 $80,510

Parts Salespersons 380 1.49 $14.48 $30,120 Travel Agents 200 0.77 $12.86 $26,760


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Regional Graduates with Degrees Related to the Sales and Related Occupations Sector In the 2016-2017 academic year, 311 students in Luzerne and Lackawanna Counties graduated with degrees related to business, trade, and sales. This consists of 90 certificates and two-year awards, 158 four-year awards, and 63 postgraduate awards.

Related Programs Total Awards Business, Management, Marketing, and Related Support Services, Other 27

Business/Commerce, General 148 International Business/Trade/Commerce 42 Marketing/Marketing Management, General 94 Total graduates 311


Projections Despite the high number of workers, this sector is faced with expected decrease in employment. The forecast shows that 753 jobs could be lost in the next five years. This brings the estimated total new demand to 19,319 workers. About 8,867 workers are anticipated to exit the workforce, while another 11,205 workers will be transferring to other industries.

• Forecasted Employment in 2023: 29,716 • Anticipated Employment Change (2018-2023): -753 • Total New Demand: 19,319 • Anticipated Exits (2018-2023): 8,867 • Anticipated Transfers (2018-2023): 11,205


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Key Industry Profile: Manufacturing Based on its contribution to the region’s GDP, manufacturing is the second largest economic sector in Luzerne and Lackawanna Counties. In 2017, this sector contributed close to $3 billion toward the region’s $23.3 billion gross domestic product – nearly 13 percent of the total regional GDP. This industry is the third largest employer (25,058 workers) after the Health Care and Social Assistance (46,639), and the Retail Trade (30,469). Over the next five years, employment in the manufacturing sector is projected to decrease by 1,999 jobs, at an annual rate of -1.6 percent.

Employees: 26,058 Employers: 524 Employment Change (Five-Year): 1,037 Average Annual Growth Rate: 0.8% Total Wages: $1.2 billion


Top Manufacturing Occupations & Wages in Scranton--Wilkes-Barre--Hazleton, PA MSA In 2017, Lackawanna and Luzerne Counties’ manufacturing and production industry had 23,500 employees. The numbers of workers vary across the different occupations in the industry. The table below focuses on those occupations with at least 500 employees.


Mean Hourly Wage

Annual Mean Wage

TOTAL (Production Occupations) 22,570 87.566 $17.61 $36,620 Assemblers and Fabricators, All Other, Including Team Assemblers

4,520 17.539 $15.13 $31,460

Helpers--Production Workers 1,560 6.062 $14.18 $29,490 Paper Goods Machine Setters, Operators, and Tenders

1,500 5.81 $22.60 $47,010

First-Line Supervisors of Production and Operating Workers

1,280 4.953 $27.04 $56,240

Inspectors, Testers, Sorters, Samplers, and Weighers

1,240 4.803 $17.33 $36,050

Packaging and Filling Machine Operators and Tenders

1,170 4.543 $15.46 $32,160

Cutting, Punching, and Press Machine Setters, Operators, and Tenders, Metal and Plastic

720 2.792 $18.60 $38,680

Printing Press Operators 640 2.471 $18.66 $38,820 Machinists 630 2.435 $20.53 $42,700 Extruding and Drawing Machine Setters, Operators, and Tenders, Metal and Plastic

610 2.364 $16.82 $34,980

Bakers 570 2.204 $12.85 $26,730 Welders, Cutters, Solderers, and Brazers 500 1.941 $21.62 $44,980


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Regional Graduates with Degrees Related to Manufacturing In the region, 202 students graduated with degrees related to manufacturing in the 2016-17 academic year. This total includes 94 certificates and two-year awards, 92 four-year awards, and 16 postgraduate awards.

Related Programs/ Degrees Total Awards Automobile/Automotive Mechanics Technology/Technician 24 Drafting/Design Engineering Technologies/Technicians, Other 6 Electrical and Electronics Engineering 45 Electrical and Power Transmission Installers, Other 12 Electrical, Electronic and Communications Engineering Technology/Technician 1 Electrician 14 Electrocardiograph Technology/Technician 13 Engineering, General 3 Engineering/Industrial Management 11 Industrial Electronics Technology/Technician 15 Industrial Mechanics and Maintenance Technology 5 Manufacturing Engineering Technology/Technician 4 Mechanical Engineering 49 Total graduates 202


Projections This sector is faced with some significant disruptions, which could create new opportunities or lead to a decrease in employment. The forecast indicates that the manufacturing industry in Luzerne and Lackawanna Counties will have a demand for over 11,000 workers during the next five years. During this timeframe, about 4,839 workers are anticipated to exit the workforce and another 8,253 will transfer to other industries. It is crucial that both counties position themselves strategically in this fast-changing and advancing sector.

• Forecasted Employment in 2023: 24,059 • Anticipated Employment Change (2018-2023): -1,999 • Total New Demand: 11,093 • Anticipated Exits (2018-23): 4,839 • Anticipated Transfers (2018-2023): 8,253


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Key Industry Profile: Transportation, Warehousing & Logistics The transportation and warehousing sector has become increasingly important due to the rise in e-commerce. With an increase of 5,832 jobs over the last five years, the transportation and warehousing industry has shown the best job growth in the region. As of the first quarter of 2018, Transportation and Material Moving Occupations employed a total of 28,569 workers, making it the second largest occupation group in Luzerne and Lackawanna Counties. The industry’s location quotient is 2.04, giving it the highest concentration of employment compared to the national average. It is followed by Utilities (LQ=1.89), and Health Care and Social Assistance (LQ=1.28).

Employees: 23,044 Employers: 448 Employment Change (Five-Year): 5,832 Average Annual Growth Rate: 6.0% Total Wages: $429.9 million

Source: U.S Census Bureau’s 2016 County Business Patterns; Chmura JobsEQ® Platform

Top Transportation, Warehousing & Logistics Occupations and Wages in MSA Close to 30,000 workers were employed in the Transportation and Material Moving industry as of 2017. The occupations in this sector have varying numbers of employees; the table below shows the occupations with over people.

Occupation Title Employment Employment per 1,000 jobs

Mean Hourly Wage

Annual Mean Wage

Total (Transportation and Material Moving Occupations)

29,830 115.72 $16.71 $34,750

Laborers and Freight, Stock, and Material Movers, Hand

12,300 47.72 $14.88 $30,950

Heavy and Tractor-Trailer Truck Drivers 5,260 20.42 $22.01 $45,780 Industrial Truck and Tractor Operators 2,650 10.27 $16.90 $35,150 Packers and Packagers, Hand 1,900 7.37 $12.33 $25,640 Light Truck or Delivery Services Drivers 1,480 5.76 $17.29 $35,960 Bus Drivers, School or Special Client 1,410 5.45 $12.27 $25,530 First-Line Supervisors of Transportation and Material Moving Workers, Except Aircraft Cargo Handling Supervisors

1,130 4.40 $28.78 $59,860

Driver/Sales Workers 760 2.96 $14.39 $29,920 Cleaners of Vehicles and Equipment 580 2.26 $11.06 $23,000


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Regional Graduates with Degrees Related to the Transportation, Warehousing & Logistics Sector In the region, 81 students graduated with degrees related to Transportation, Warehousing & Logistics in the 2016-2017 academic year. This consists of 80 certificates and two-year awards and one four-year award.

Related Programs/Degrees Total Awards Logistics, Materials, and Supply Chain Management 6 Truck and Bus Driver/Commercial Vehicle Operator and Instructor 75 Total graduates 81


Projections Over the next five years, this industry is projected to add 601 jobs, at an annual rate of 0.5 percent. In this timeframe, there will be a demand for about 12,951 workers. This is as a result of the total number of new jobs, anticipated exits of approximately 5,275 people, and transfers of about 7,075 people.

• Forecasted Employment in 2023: 23,645 • Anticipated Employment Change (2018-2023): 601 • Total New Demand: 12,951 • Anticipated Exits (2018-2023): 5,275 • Anticipated Transfers (2018-2023): 7,075 Source: Chmura JobsEQ®

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Key Industry Profile: Accommodation & Food Service With 20,707 workers over the last five years, the Accommodation and Food Services industry has been the fifth-largest employer in Luzerne and Lackawanna Counties. In the next five years, this industry is projected to be the third-largest employer with over 16,000 replacement demand as of 2023. The top two industries in this regard are Healthcare and Social Assistance and Retail Trade. The regional sectors with the best job growth (or most moderate job losses) over the last five years are: Transportation and Warehousing (+5,832 jobs), Administrative and Support and Waste Management and Remediation Services (+1,861), and Accommodation and Food Services (+1,743).

Employees: 20,707 Employers: 1,343 Employment Change (Five-Year): 1,743 Average Annual Growth Rate: 1.8% Total Wages: $289.7 million


Top Accommodation and Food Services Occupations & Wages in the MSA Over 30,000 workers were employed in the Accommodation and Food Services industry as of 2017. The table below shows the number of employed workers, average hourly and annual wages of occupational groups with over 200 employees.


Mean Hourly Wage

Annual Mean Wage

Total (Accommodation & Food Services) 30,670 118.97 $11.65 $24,215 Chefs and Head Cooks 7,800 0.36 $26.22 $54,530 First-Line Supervisors of Food Prep and Serving Workers 4,360 6.31 $16.42 $34,160 Cooks, Institution and Cafeteria 3,870 3.57 $13.90 $28,910 Cooks, Restaurant 2,400 9.3 $12.48 $25,960 Cooks, Short Order 1,640 0.12 $12.72 $26,460 Food Preparation Workers 1,630 4.62 $10.45 $21,740 Bartenders 1,510 4.35 $10.06 $20,920 Combined Food Prep & Serving Workers, (& Fast Food) 1,190 30.25 $9.34 $19,420 Counter Attendants: Cafeteria, Food Concession, and Coffee Shop 1,120 1.15 $9.28 $19,300

Waiters and Waitresses 1,040 15.03 $11.55 $24,020 Food Servers, Non-restaurant 920 2.55 $10.12 $21,050 Dining Room/Cafeteria Attendants and Bartender Helpers 880 4.04 $9.18 $19,090 Dishwashers 660 3.4 $9.33 $19,400 Hosts and Hostesses: Restaurant, Lounge, & Coffee Shop 590 2.3 $10.19 $21,200 First-Line Supervisors of Housekeeping/Janitorial Workers 300 1.11 $19.28 $40,110 First-Line Supervisors of Landscaping, Lawn Service, and Grounds keeping Workers 290 0.38 $25.68 $53,420


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Regional Graduates with Degrees Related to the Accommodation and Food Services Sector About 67 students graduated with degrees related to Accommodation and Food Services in the 2016-2017 academic year. This includes 43 certificates and two-year awards, 19 four-year awards, and five postgraduate awards.

Related Programs Total Awards Baking and Pastry Arts/Baker/Pastry Chef 13 Building/Property Maintenance 4 Culinary Arts/Chef Training 6 Food Preparation/Professional Cooking/Kitchen Assistant 2 Foodservice Systems Administration/Management 11 Hospitality Administration/Management, General 13 Interior Design 16 Restaurant, Culinary, and Catering Management/Manager 2 Total graduates 67


Projections Despite the estimated decrease of 151 jobs, this industry is expected to have third highest new demand in the region – after Health Care and Sales. With projected increase in the number of new jobs, about 7,389 workers exiting the workforce, and another 9,300 transferring to another industry, the demand for workers in the accommodation and food services industry is estimated at over 16,500 workers in the next five years.



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Key Industry Profile: Administrative & Support Services The Administrative and Support Services sub-sector of the Administrative and Support and Waste Management and Remediation Services sector has shown fast growth over the past five years, with expected job growth in the next five years. This industry has added 1,779 jobs over the last five years, bringing the total employment to 16,129 workers. On the occupation level, Office and Administrative Support Occupations is the largest major occupation group in the both counties combined, employing 41,697 workers. From 2018 to 2023, this occupation group is projected to experience the highest separation demand (occupation demand due to retirements and workers moving from one occupation to another) of 22,703 jobs. This followed by the Transportation and Material Moving Occupations field (17,518).

Employees: 16,129 Employment Change (Five-Year): 1,779 Average Annual Growth Rate: 2.4% Total Wages: $463.4 million


Top Office and Administrative Support Services Occupations and Wages in the MSA The Office and Administrative Support industry had one of the highest numbers of employees in 2017. The occupations with over 500 employees are revealed in the table below.


Mean Hourly Wage

Annual Mean Wage

Total (Office and Administrative Support) 43,970 170.59 $16.57 $34,470 Office Clerks, General 6,290 24.42 $15.28 $31,770 Customer Service Representatives 6,270 24.34 $15.64 $32,530 Stock Clerks and Order Fillers 5,090 19.74 $12.45 $25,900 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

4,710 18.27 $15.60 $32,440

First-Line Supervisors of Office and Administrative Support Workers

3,030 11.74 $26.98 $56,120

Bookkeeping, Accounting, and Auditing Clerks 2,490 9.66 $17.63 $36,670 Shipping, Receiving, and Traffic Clerks 1,480 5.76 $15.46 $32,160 Tellers 1,470 5.72 $12.83 $26,690 Receptionists and Information Clerks 1,410 5.47 $13.45 $27,980 Medical Secretaries 1,190 4.63 $15.93 $33,140 Eligibility Interviewers, Government Programs 850 3.31 $22.89 $47,600 Bill and Account Collectors 800 3.09 $16.74 $34,830 Billing and Posting Clerks 720 2.78 $16.86 $35,070 Postal Service Mail Carriers 700 2.70 $24.35 $50,650 Production, Planning, and Expediting Clerks 600 2.32 $19.64 $40,850 Executive Secretaries and Executive Administrative Assistants

540 2.11 $25.15 $52,320


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Regional Graduates with Degrees Related to Office and Administrative Support Services Sector In the region, 144 students graduated with degrees related to Office and Administrative Support Services in the 2016-17 academic year. This consists of 142 certificates and two-year awards and two four-year awards.

Related Programs Total Awards

Administrative Assistant and Secretarial Science, General 10

Medical/Clinical Assistant 134 Total graduates 144


Projections Over the next five years, employment in this sector is expected to experience a rate of +0.3 percent year-over-year rate of growth. This translates to an increase of 273 jobs over the period. In both counties combined, this industry will demand about 9,664 workers. During this timeframe, about 4,008 workers are anticipated to exit the workforce, with another 5,383 workers transferring to other industries.

• Forecasted Employment in 2023: 16,402 • Anticipated Employment Change (2018-2023): 273 • Total New Demand: 9,664 • Anticipated Exits (2018-2023): 4,008 • Anticipated Transfers (2018-2023): 5,383


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Key Industry Profile: Construction Over the last five years, the construction industry has been the fifth fastest growing sector in both counties combined, with an annual average growth rate of 1.4 percent. As of 2018, a total number of 10,891 workers are employed in this industry. The Heavy and Civil Engineering Construction sub-sector shows the highest growth among all other sub-sectors. This sub-sector reported an annual growth of three percent in just five years, with an expected growth rate of 1.6 percent over the next five. Building construction has also shown a similar projection of 0.2 percent growth from 2018 to 2023.

Employees: 10,891 Employers: 994 Employment Change (Five-Year): 745 Average Annual Growth Rate: 1.4% Total Wages: $366 million


Top Construction Occupations & Wages in the MSA In 2017, 8,270 workers were employed in the construction and extraction industry in Lackawanna and Luzerne Counties. The occupations presented in the table below are the top construction and extraction occupations in the region, employing at least 200 workers.


Mean Hourly Wage

Annual Mean Wage

Total (Construction and Extraction) 8,270 32.11 $22.49 $46,790 First-Line Supervisors of Construction Trades and Extraction Workers 690 2.7 $32.03 $66,620

Brick masons and Block masons 1,490 0.51 $20.34 $42,300 Carpenters 1,040 4.03 $20.83 $43,320 Cement Masons and Concrete Finishers 930 0.49 $22.06 $45,880 Construction Laborers 900 5.79 $18.91 $39,340 Paving, Surfacing, and Tamping Equipment Operators 610 0.18 $26.37 $54,850

Operating Engineers and Other Construction Equipment Operators 450 3.6 $24.88 $51,740

Electricians 310 3.51 $25.26 $52,540 Painters, Construction and Maintenance 220 0.46 $20.58 $42,800 Plumbers, Pipefitters, and Steamfitters 200 1.73 $23.22 $48,300


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Regional Graduates with Degrees Related to the Construction Sector In 2016-2017 academic year, 224 students graduated with degrees related construction. This includes 136 certificates and two-year awards, 75 four-year awards, and 13 postgraduate awards.

Related Programs Total Awards Architectural Drafting and Architectural CAD/CADD 18 Architecture 38 Carpentry/Carpenter 11 Drafting and Design Technology/Technician, General 1 Drafting/Design Engineering Technologies/Technicians, Other

6

Electrical and Electronics Engineering 45 Electrical and Power Transmission Installers, Other 12 Electrical, Electronic and Communications Engineering Technology/Technician

1

Electrician 14 Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician

50

Industrial Electronics Technology/Technician 15 Industrial Mechanics and Maintenance Technology 5 Machine Tool Technology/Machinist 3 Painting 5 Total graduates 224


Projections The construction industry remains one of the few industries with continual job growth. It is projected to be one of the fastest growing sectors, with an anticipated five-year annual growth of 0.5 percent. From 2018 to 2023, this industry is projected to add about 248 jobs, with about 1,941 workers exiting the workforce and another 3,463 workers transferring to other industries. As a result of these changes, the industry will experience a demand for about 5,651 workers.

• Forecasted Employment in 2023: 11,139 • Anticipated Employment Change (2018-2023): 248 • Total New Demand: 5,651 • Anticipated Exits (2018-2023): 1,941 • Anticipated Transfers (2018-2023): 3,463


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Key Industry Profile: Finance and Insurance Between 2013 and the second quarter of 2018, the finance and insurance industry experienced an average annual employment growth rate of 0.8 percent. At this rate, this industry was the seventh fastest growing industry in the last five years. The same growth rate was seen in the Manufacturing and the Health Care and Social Assistance industry. As of 2018, a total number of 10,417 workers are employed in the finance and insurance industry, with a total of 738 employers.

Employees: 10,417 Employers: 738 Employment Change (Five-Year): 409 Average Annual Growth Rate: 0.8% Total Wages: $606.7 million


Top Construction Occupations & Wages in the MSA In 2017, 13,160 workers were employed in the finance and insurance industry of the Scranton--Wilkes-Barre--Hazleton, PA metro area. The occupations presented in the table below are the top business, finance, and insurance occupations in the region, employing at least 200 workers.

Occupation Title Employment Employment

per 1,000 jobs Mean hourly

wage Annual

mean wage Total (Business and Financial Operations) 13,160 36.65 $34.36 $71,470 Accountants and Auditors 2,770 7.71 $37.01 $76,990 Human Resources Specialists 1,460 4.08 $30.40 $63,230 Market Research Analysts and Marketing Specialists

1,430 3.97 $29.20 $60,730

Buyers and Purchasing Agents 820 2.29 $30.37 $63,170 Management Analysts 750 2.10 $43.95 $91,410 Business Operations Specialists, All Other 720 2.00 $35.63 $74,100 Training and Development Specialists 610 1.71 $29.68 $61,730 Claims Adjusters, Examiners, and Investigators

490 1.36 $34.38 $71,510

Loan Officers 480 1.338 $34.30 $71,340 Compliance Officers 430 1.20 $31.44 $65,390 Cost Estimators 420 1.17 $30.12 $62,650 Financial Analysts 400 1.113 $41.42 $86,140 Logisticians 340 0.95 $32.79 $68,210 Personal Financial Advisors 250 0.695 $65.11 $135,430 Insurance Underwriters 240 0.662 $31.56 $65,640 Labor Relations Specialists 200 0.55 $36.60 $76,120 Compensation, Benefits, and Job Analysis Specialists

200 0.57 $34.81 $72,410


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Regional Graduates with Degrees Related to the Finance and Insurance Sector In 2016-2017 academic year, 736 students graduated with degrees related to finance, and insurance. This includes 165 certificates and two-year awards, 393 four-year awards, and 269 postgraduate awards.

Related Programs Total Awards Accounting 242 Accounting Technology/Technician and Bookkeeping 15 Finance, General 101 Financial Planning and Services 27 Business Administration and Management, General 48 Business, Management, Marketing, and Related Support Services, Other

27

Business/Commerce, General 148 Marketing/Marketing Management, General 94 Medical Insurance Coding Specialist/Coder 2 Medical Insurance Specialist/Medical Biller 32 Total graduates 736


Projections A decrease in employment is expected in the finance and insurance industry. The projections reveal that 123 jobs could be lost in the next five years. This brings the estimated total new demand to 4,757 workers. About 1,867 workers are anticipated to exit the workforce, while another 3,013 workers could be transferring to other industries.



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Community Based Research Community based research is at the core of the Institute’s mission. This work, funded by our academic partners and generous stakeholders, is made available to organizations and communities needing reliable research, data, and best practices to make smart decisions.

Community based research funding supports the Indicators Initiative, special research topics, Task Force Research, Quarterly Economic Tracker, College Student Poll, and the College Internship Program.

Academic Partners Geisinger Commonwealth School of Medicine, Johnson College, Keystone College,

King’s College, Lackawanna College, Luzerne County Community College, Marywood University, Misericordia University, Penn State Scranton, Penn State Wilkes-Barre, The Wright Center,

University of Scranton & Wilkes University University of Scranton and Wilkes University

2018 Research Partners Signature Underwriters

Andrew J. Sordoni Foundation Luzerne County

PPL Electric Utilities Sordoni Family Foundation

Contributing Underwriters Borton-Lawson

Commonwealth Health Systems Geisinger Health System

Luzerne County Housing Partnership Mohegan Sun Pocono

Rosenn Jenkins & Greenwald, LLP

Supporting Underwriters Berkshire Asset Management

BlackOut Design CAN Do Inc.

Classic Properties Highmark Blue Cross Blue Shield

NET Credit Union OneSource Staffing

Wells Fargo Foundation

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Client Solutions

The Institute for Public Policy & Economic Development at Wilkes University prepares studies and conducts research for public, private, and nonprofit entities to identify solutions, strategies, to facilitate decision making that enhances growth, profitability, revitalization, and sustainability of their business or organizations. The Institute is a partnership of 13 colleges and universities with offices in northeastern Pennsylvania and has served clients in Pennsylvania, New York, Texas, and the federal government.

The Institute’s services include:

• Market and Feasibility Analyses • Indicators/Benchmarks/ Indexes • Community Health Needs

Assessments • Housing & HUD AI Studies • Economic Development Strategies • Economic and Tax Impact Studies • Industry Studies • Workforce Studies • Education Studies

• Economic and Demographic Profiles • Policy Analysis • Program and Grant Evaluation • Research Validation and Peer Review • Site Selection Research • Stimulus Project Analyses Monitoring • Arts & Culture Studies • Tourism Strategic Plans • Comprehensive Plans • Asset Maps

Research areas include:

• demographics • economic development • community/downtown development • education • energy • health and healthcare • housing • infrastructure • innovation indicators • indicators • land use • public safety • planning • land use • tourism and arts & culture • transportation • workforce development

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A collaboration among Geisinger Commonwealth School of Medicine, Johnson College, Keystone College,

King’s College, Lackawanna College, Luzerne County Community College, Marywood University, Misericordia University, Penn State Scranton, Penn State Wilkes-Barre, The Wright Center, University of Scranton & Wilkes University

www.institutepa.org

http://www.institutepa.org/

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