talent development for fp&a in the new normal

TalentDevelopmentintheNewNormal-AICPAFP&A

7/21/17

TomHood,CPA,CITP,[email protected] 1

Talent Development for FP&A in the New NormalTom Hood, CPA, CGMA, CITPCEO of the MACPA & Business Learning Institute

@tomhood

Why?


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On January 9th, 2007

the world changedNow its your turn!

Exponential Pace

of Change


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VUCABorrowed from the US Army War College, VUCA was coined by The Institute for the Future to describe the rapidly changing and complex business environment since the Great Recession of 2008.

Volatility Uncertainty Complexity Ambiguity

Where did I get this stuff?


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Vote for a question

Respond to Poll

Ask a Question

BLI.CNF.IOSelect your sessionand join the conversation:

The Shift ChangeLeadershipLearningTechnology

GenerationsWorkplace


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Thoughts?


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#FutureReadyThe capacity to be anticipatory (aware, predictive and adaptive) of emerging technology and trends in business, demographics, and the social environment impacting your organization and industry.

Source: CPA.COM Insight into the CPA of the Future Study 2015

92% of CPAs Not #FutureReady

How to predict the future

Three Hard Trends:1. Government Regulation2. Technology3. Demographics


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Top Technology Trends Impacting the Profession in Next Three Years1. Big Data Analytics2. Adaptive & predictive cyber-security3. Artificial intelligence, cognitive computing in audit

and tax4. Virtualization and automation of processes and

services5. Blockchain6. Mobile apps, smartphones, tablets for business7. Augmented and virtual reality applications8. Internet of Things, 9. Visual communications10.Social business applications

Source: 2017 Top technology Trends – Burrus ResearchMACPA Major Firms Group Meeting 3-6-17

Hard Trends Exponential Technology


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Five Generations In The Workforce

Together

Are You Combining Talents?

X Y Z

Silent

burrus.com

Hard Trends Demographics


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Source: Manpower Group


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“The war for talent is over,

the talent won!”- Josh Bersin

The Overwhelmed & Disengaged Employee

The average US worker nowspends 25% of their dayreading or answering emails25%

More than 80% of all

of companies have a program to “simplify work” or help employees deal with stress.16%

The average mobile phone user checks their device times a day.150

of the US population believes it is impossible to succeed at work and have a balanced family life.40%

The “average” US Worker works 47 hours and 49% work 50 hours or more per week, with 20% at 60+ hours per week

companies rate their business “highly complex” or “complex” for employees.

Source: Deloitte Human Capital Trends 2014 and 2015

31 hours per month in unproductive and unnecessary meetings70% Of workforce is disengaged

according to Gallup


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Our Research About the Future of Work

Our Research About the Future of Work


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Positively impact your business results 7x

What If You Could..... Improve leader engagement and retention by at least 6x

Increase your bench strength 8x

1. Purpose Driven workplace2. Great leadership – trust & transparent3. Culture of growth4. Inspiring workplace – flexible and inclusive

It’s about your CULTURE


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CREATING THE MAGNETIC FIRMPurpose Driven• Vision, Purpose

and Values-Based -Mutual Respect

• Focus on Strengths and Positivity

• Inclusive and Diverse

• High Performance - Insight to Action

Great Leadership• Transparent and

Inspirational Leadership

• Build Consensus, Commitment and Trust

• Leadership Development at All Levels

• Anticipatory and Proactive

Culture of Growth• Learning Culture -

Self and Formal Development

• Career & Growth Orientation – Career Paths

• Customer and Relationship Focused

• Collaborative and Team-Based

Inspiring Workplace• Flexible and Open Work

Environment

• Work/Life Integration

• Accountability, Coaching and Feedback

• Effective Technology Tools - Mobile

Organizations with effective development planning significantly outperform those without.

Value of Development Planning


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Tip the Odds in Your Favor• Strategic and systematic training & development• New skills and new ways of learning• Power of purpose & culture

In a period of rapid change and increasing complexity, the winners are going to be the people who can LEARN faster than the rate of CHANGE and faster than their COMPETITION.

Tom Hood, CPA, CITP, CGMA


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In a period of rapid change and increasing complexity, the winners are going to be the people who can LEARN faster than the rate of CHANGE and faster than their COMPETITION.



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Return on Investment = Return on People

People – Leadership – Culture

• Superior learning strategy generates superior talent

• Superior talent generates results

• FOR A RETURN ON INVESTMENT, INVEST IN PEOPLE

ROI = ROP ROL ROCx x

Bersin Continuous Learning Model


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Six Steps to Develop a Strategic Talent Development & Learning Plan 1. Develop Learning Strategy – Link and Align to Corporate Strategy

2. Identify Critical Competencies

3. Identify Career Paths and Audiences

4. Develop Curriculum and Map Content and Learning Resources

5. Establish Governance and Oversight

6. Communicate and Inspire

BLI Leadership Development “Strat House”

1. Develop Strategic Intent

Why?

Firm/Business Vision, Values, Strategy, and Culture

Business Strategy Foundation

LeadershipStrategy

Leadership Development

Strategy

What?

Who?

How?

2. Identify Competencies

3. Identify Career Paths & Audiences

4. Develop Curriculum & map content

5. Compliance & Governance (Evaluation & Sustainability)

6. Communicate & Inspire


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CGMA Follows the Bounce!CGMA Competency Framework Outline


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• Anticipating, introducing and managing change;

• Building consensus and commitment;

• Inspiring others toward a challenging future vision;

• Leading across generations and mobilizing people around a shared purpose.

The Top Four SkillsNeeded to Navigate a VUCA World

Source: Conference Board 2015 Ready-Now Leaders Report

Top Skills Neededfor Accounting and Finance Professionals

BLI Research in 2015 with over 1,000 responses from all segments of the CPA Profession identified these top skill needed to be successful in these rapidly changing times.

This confirms and reinforces the research from the Conference Board, AICPA CPA Horizons 2025 report, Bersin, and Burrus Research..

75% Covered by These top

5 Skills


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Future Ready Competencies in the Age of Machines• Communications• Leadership• Critical Thinking and Problem Solving• Anticipating and Serving Evolving Needs

• Synthesizing Intelligence to Insight• Integration & Collaboration• Tech-Savvy & Data Analytics• Functional & Domain Expertise

Our Research:

Future Ready Competencies in the Age of Machines

Our Research:

http://bit.ly/BLI-Future-Ready-Matrix


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BLI Competency & Career Path Learning

Communication LeadershipCritical Thinking

& Problem Solving

Anticipating & Serving

Evolving Needs

Synthesizing Intelligence to

Insight

Integration & Collaboration

Tech-SavvyFunctional &

Domain Expertise

Core Values: Integrity – Competence - Lifelong Learning - ObjectivityCommitment to Excellence - Relevance in Global Marketplace

Purpose: CPAs, making sense of a changing and complex world.

OrganizationalLeader

Manager

IndividualContributor

• Anticipation• Strategic Thinking• External

Awareness• Vision• Continuous

Learning• Innovation• Creativity• Problem Solving• Prioritization• Business Acumen

• Decisiveness• Influencing/Persuading• Emotional Intelligence• Consensus Building• Collaboration• Inspiration• Risk Management• Communication

Learn the Skill of Anticipation

blionline.org/ao


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Top Corporate University

Examples

The leading edge: How GE defines good leadership

• Connects effectively with a broad group of stakeholders

• In tune with outside customers and environment, sees around corners

• Educated on global issues, curious about the world

• Embraces ambiguity and uncertainty, is adaptive

• Connects strategy to purpose and communicates in a way that inspires

• Decisive, uses knowledge, experience, network, instinct

• Generates innovative ideas and makes it happen

• Encourages risk taking and learns from success/failure

• Challenges bureaucracy and non value-add work, drives speed and simplicity

• Welcomes opposing thoughts and ideas, listens and is humble

• Works collaboratively, respects individuals and cultures

• Drives engagement and commitment

• Domain depth, credibility built from experience and results

• Continuously develops self and passionate about developing others

• Leverages technology to win Always with unyielding integrity


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Reimagining the Content


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BLI & Future of Learning1. Social Learning2. Mobile / Nano3. Competency-Based Learning4. Collaborative5. Cloud-Based

Continuing Professional Education?Traditional Training and


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Our approach to learning

Nano – Rapid Application – Curriculum

Multidimensional and adaptable. Traditional to Nano – 10-minute learning,App for content curation and reading journals. Collaboration and engagement tools. ThinkTank, conferences.io, MBSN

Blended – ILT – E-Learning Curriculum

E-Learning Versus Traditional Learning

• $1 in e-learning = $30 increase in productivity

• 18% increase in employee engagement

• Learning time reduced 25 to 60 percent

• Increases retention of learning dramatically

• Keeps them productive and able to self-pace around busy schedules


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Anticipatory Organization: Accounting and Finance Edition (AOAF)

Even though you access the course through your computer, it is nothing like computer based training (CBT). It was more like watching a number of great TED talks and after each short video, you helped the learner apply the concepts to their role. It changes how you view strategy and leadership by targeting how to think instead of telling you what to think. We were able to distill some very complex concepts, frame them in a manageable and meaningful way, and allow the user to tailor the lessons to their own field. It resonated with me far better than I expected a course delivered through this format ever could. Well done!

BLIonline.org/AO

- Adam Dalson Major USAF

28 lessons – 4 modules – 1 hour/week• Very short single-concept videos (mini TED Talks)• Rapid application exercises• Visual job aids to reinforce learning

Anticipatory Organization: Learn More in Less Time


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Keeping you Future ReadyIBM/BLI/MACPA Partnership

BLI/MACPA Partner with IBM


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BLI/MACPA Partner with IBM

MBAExpressKey MBA Concepts in hours, not years.


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If there is a conversation about the future of the profession, you're bound to hear Hood's name mentioned as one of the people leading the way.


• CPA Practice Adviser Accounting Hall of Fame • Named the Second Most Influential Person in

Accounting by Accounting Today Magazine• Top 150 Influencer by Linked-In• Top 25 Influencers in Learning & HR by HR Examiner• Top 25 Public Accounting Thought Leaders by CPA

Practice Adviser• Working on Learning Management with

AICPA/CPA2Biz, Cloud Curriculum, Performance Management, Leadership & Generations

CEO, Maryland Association of CPAs (MACPA) macpa.org

Business Learning Institute (BLI) BLIonline.org

linkedin.com/in/tomhood/

– Accounting Today

The Business Learning Institute (BLI) is the strategic learning partner and talent management consultancy for organizations worldwide.BU is a center facilitating the development and sharing of competencies and strategic knowledge required for leadership in today's rapidly changing business environment. BLI delivers competency-based curriculum, courses, content, and community to maximize career trajectories and grow intellectual capital for organizational and executive leadership.

Our 60+ instructors offer over 400 learning programs in all formats (including on-site training, live events and seminars, keynotes, and online formats like webcasts, webinars, and on-demand learning). Each BLI program can be tailored to the needs of your organization.

The future is here, and it will continue to come with increased speed and complexity. We hope you will continue to learn more about how BU can help align your organization's learning strategy and guide the momentum of your staff's career growth.


7/21/17


BLI courses are available in any format

On-Site TrainingInstructors come to your office to deliver training and content live to your staff.

Live SeminarsOpen invitations to scheduled events

KeynotesBring strategic learning and a BLI thought leader to your next event.

Online LearningWebcasts, Webinars, & On-Demand Courses

blionline.org

The Business Learning Institute was founded in 1999 by the Maryland Association of CPAs. Our launch team researched the competencies needed for the future of business and the CPA profession, looking out to 2025 in 1999 and again in 2011.

Our main finding: to be successful in a rapidly changing and complex world, a professional's rate of learning must be faster than the business environment's rate of change and faster than their competition.

Each of us must not only rapidly learn technical skills, but we also must grow our leadership and strategy skills. These high-level competencies propel individual careers and help organizations thrive over the long-term.

BLI History


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Our approach to learningNano – Rapid Application - Curriculum Blended – ILT – E-Learning Curriculum

Nano – 10-minute learning,App for content curation and reading journals.

Collaboration and engagement tools ThinkTank, conferences.io, MBSN

THE ANTICIPATORY ORGANIZATION™ MODEL

KNOWWHAT’S NEXT

Transform Planning

DEVELOPOPPORTUNITIESTransform Innovation

SHAPETHE FUTURE

Transform Culture

ACCELERATESUCCESS

Transform Results

burrus.com


7/21/17


• Anticipation• Strategic Thinking• External

Awareness• Vision• Continuous

Learning• Innovation• Creativity• Problem Solving• Prioritization• Business Acumen

• Decisiveness• Influencing/Persuading• Emotional Intelligence• Consensus Building• Collaboration• Inspiration• Risk Management• Communication

Learn the Skill of Anticipation

blionline.org/ao

28 lessons – 4 modules – 1 hour/week• Very short single-concept videos (mini TED Talks)• Rapid application exercises• Visual job aids to reinforce learning

Anticipatory Organization: Learn More in Less Time


7/21/17


The Business Learning Institute (BLI) is the strategic learning partner and talent management consultancy for organizations worldwide.BU is a center facilitating the development and sharing of competencies and strategic knowledge required for leadership in today's rapidly changing business environment. BLI delivers competency-based curriculum, courses, content, and community to maximize career trajectories and grow intellectual capital for organizational and executive leadership.

Our 60+ instructors offer over 400 learning programs in all formats (including on-site training, live events and seminars, keynotes, and online formats like webcasts, webinars, and on-demand learning). Each BLI program can be tailored to the needs of your organization.

The future is here, and it will continue to come with increased speed and complexity. We hope you will continue to learn more about how BU can help align your organization's learning strategy and guide the momentum of your staff's career growth.

BLI courses are available in any format

On-Site TrainingInstructors come to your office to deliver training and content live to your staff.

KeynotesBring strategic learning and a BLI thought leader to your next event.

Online LearningWebcasts, Webinars, & On-Demand Courses


7/21/17


blionline.org

The Business Learning Institute was founded in 1999 by the Maryland Association of CPAs. Our launch team researched the competencies needed for the future of business and the CPA profession, looking out to 2025 in 1999 and again in 2011.

Our main finding: to be successful in a rapidly changing and complex world, a professional's rate of learning must be faster than the business environment's rate of change and faster than their competition.

Each of us must not only rapidly learn technical skills, but we also must grow our leadership and strategy skills. These high-level competencies propel individual careers and help organizations thrive over the long-term.

BLI History

In the next five years we will TRANSFORM how we market, sell, communicate, collaborate, innovate, and educate…

– Dan Burrus


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The Continuous Learning ModelBuilding Support for the Unknown Learning Needs of Tomorrow

Job Aids

Communitiesof Practice

CareerCurriculum

Coaching Mentoring

E-Learning Courses

SocialNetworking

MobileLearning

Training Event

Continuous Learning

Traditional Training

Expert

Novice

Time

Mindset

Skillset

Toolset


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Business Events Data Information Knowledge Decisions

1. Communicating with clarity and objectivityCPAs are trusted advisors who enable people and organizations shape their future, Combining insight with integrity, CPAs deliver value by:

ENVISIONED FUTURE 2025

2. Translating information into knowledge

3. Anticipating and creating opportunities

4. Designing pathways to transform vision to reality