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11/8/2012 Webinar Sponsored by Computer Aid, Inc. Slide: 1 Taking Responsibility for Technology November 8, 2012 11:00 AM – 12:30 PM

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Page 1: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 1

Taking Responsibility for Technology

November 8, 201211:00 AM – 12:30 PM

Page 2: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 2

Don ShaferCTOAthens Group, [email protected]

Hosted by:

Michael MilutisDirector of MarketingComputer Aid, Inc. (CAI)[email protected]

Page 3: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 3

About Athens Group:

Athens Group provides independent, 3rd party technology assurance services for high-specification Oil & Gas drilling and production systems. Our mission is to help operators, drilling contractors and asset owners ensure safety, reduce non-productive time (NPT), and safeguard the environment over the entire asset lifecycle.

Page 4: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 4

CAI Achieves IT Operational Excellence

Page 5: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 5

PDU Credits Available for this Webinar

• The PMI has accredited this webinar with PDUs

• You will be eligible to receive 1.0 PDU credits

• Your PDU email will be sent to you within 24 hours

Page 6: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 6

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Page 7: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 7

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Page 8: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 8

Taking Responsibility for Technology

In our post-Macondo world, we all must understand the technology we are building, implementing and using.

Page 9: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 9

“Controlling” Technology is NOT the point

The life raft was at a 45-degree angle to the water. There's something called a painter line that these life rafts attach to the rigs. We had pulled all that tight. And no one had ever cut it. So we're tied to the rig and we're dumping people out of the life raft. Transocean has a no-knife policy. No pocketknives of any kind. No one had a knife to cut this line.

Mike Williams, Chief ET, DWH

Page 10: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 10

Technologists need a Code of EthicsWe, the members of the IEEE, in recognition of the importance of our technologies in affecting the quality of life throughout the world and in accepting a personal obligation to our profession, its members and the communities we serve, do hereby commit ourselves to the highest ethical and professional conduct and agree:1.to accept responsibility in making decisions consistent with the safety, health and welfare of the public, and to disclose promptly factors that might endanger the public or the environment;2.to avoid real or perceived conflicts of interest whenever possible, and to disclose them to affected parties when they do exist;3.to be honest and realistic in stating claims or estimates based on available data;4.to reject bribery in all its forms;5.to improve the understanding of technology, its appropriate application, and potential consequences;6.to maintain and improve our technical competence and to undertake technological tasks for others only if qualified by training or experience, or after full disclosure of pertinent limitations;7.to seek, accept, and offer honest criticism of technical work, to acknowledge and correct errors, and to credit properly the contributions of others;8.to treat fairly all persons regardless of such factors as race, religion, gender, disability, age, or national origin;9.to avoid injuring others, their property, reputation, or employment by false or malicious action;10.to assist colleagues and co-workers in their professional development and to support them in following this code of ethics.

Page 11: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 11

We, the members of the IEEE, in recognition of the importance of our technologies in affecting the quality of life throughout the world and in accepting a personal obligation to our profession, its members and the communities we serve, do hereby commit ourselves to the highest ethical and professional conduct and agree:1.to accept responsibility in making decisions consistent with the safety, health and welfare of the public, and to disclose promptly factors that might endanger the public or the environment;2.to avoid real or perceived conflicts of interest whenever possible, and to disclose them to affected parties when they do exist;3.to be honest and realistic in stating claims or estimates based on available data;4.to reject bribery in all its forms;5.to improve the understanding of technology, its appropriate application, and potential consequences;6.to maintain and improve our technical competence and to undertake technological tasks for others only if qualified by training or experience, or after full disclosure of pertinent limitations;7.to seek, accept, and offer honest criticism of technical work, to acknowledge and correct errors, and to credit properly the contributions of others;8.to treat fairly all persons regardless of such factors as race, religion, gender, disability, age, or national origin;9.to avoid injuring others, their property, reputation, or employment by false or malicious action;10.to assist colleagues and co-workers in their professional development and to support them in following this code of ethics.

Focus on three points:

1. to accept responsibility in making decisions consistent with the safety, health and welfare of the public, and to disclose promptly factors that might endanger the public or the environment;

3. to be honest and realistic in stating claims or estimates based on available data;

5. to improve the understanding of technology, its appropriate application, and potential consequences;

Page 12: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 12

August 1628

Vasa, the most lavishly appointed and heavily armed warship of its day, but one too long and too tall for its beam and ballast-a matchless array of features on an unstable platform. The standard stability test of the day-30 sailors running from side to side trying to rock the boat-tilted the Vasa perilously, the test was canceled and the ship readied for launch. Minutes after her grand launching, with all Stockholm watching, the Vasa heeled, listed and sank, killing about 50.

Page 13: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 13

December 1903

Burning of Chicago's Iroquois Theater - a supposedly indestructible, up-to-the-minute design-in this case, a theater advertised as "absolutely fireproof“ - killed 602 people, more than twice the toll of "the Great Chicago Fire" 32 years earlier. The Iroquois's owners acted with as much haste and hubris as their Titanic counterparts, installing no firefighting equipment, forgoing fire drills and opening before the sprinkler system was ready. Instead, like so many others, they relied on a single technological magic bullet: an asbestos curtain that would drop down and shield the audience in the (rather common) event of a backstage fire. An oil-painted backdrop brushed against a hot calcium-arc spotlight and ignited. The asbestos curtain started dropping on cue but caught on a stage light. Crew and cast opened the stage door to flee, admitting a powerful gust that sent fireballs shooting out over the unshielded audience. Fleeing patrons either found the doors barred or could not turn the newfangled latches on them.

Page 14: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 14

December 1903

Burning of Chicago's Iroquois Theater - a supposedly indestructible, up-to-the-minute design-in this case, a theater advertised as "absolutely fireproof“ - killed 602 people, more than twice the toll of "the Great Chicago Fire" 32 years earlier. The Iroquois's owners acted with as much haste and hubris as their Titanic counterparts, installing no firefighting equipment, forgoing fire drills and opening before the sprinkler system was ready. Instead, like so many others, they relied on a single technological magic bullet: an asbestos curtain that would drop down and shield the audience in the (rather common) event of a backstage fire. An oil-painted backdrop brushed against a hot calcium-arc spotlight and ignited. The asbestos curtain started dropping on cue but caught on a stage light. Crew and cast opened the stage door to flee, admitting a powerful gust that sent fireballs shooting out over the unshielded audience. Fleeing patrons either found the doors barred or could not turn the newfangled latches on them.

Page 15: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 15

July 1979

Atlantic Empress and Aegean Captain, gigantic supertankers collide off the island of Little Tobago in the Caribbean Sea, killing 26 crew members and spilling 280,000 tons of crude oil into the sea. At the time, it was the worst oil-tanker accident in history and remains one of the very few times in history when two oil tankers have collided.

Page 16: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 16

July 1981

On July 17, 1981, approximately 1,600 people gathered in the Hyatt Regency Kansas City atrium to participate in and watch a dance competition. The fourth floor walkway collapsed onto the second floor and both walkways then fell to the lobby floor below, resulting in 114 deaths and 216 injuries. The basic problem was a lack of proper communication, failure to review the initial design thoroughly, and failure to perform basic calculations that would have revealed its serious intrinsic flaws — in particular, the doubling of the load on the fourth-floor beams.

Page 17: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 17

April 1986

Chernobyl was a nuclear power plant in Ukraine that suffered a catastrophic meltdown. On April 26, 1986, one of the reactors underwent rapid overheating, leading to a meltdown that released an enormous cloud of radioactive fallout, simultaneously endangering the lives of hundreds of thousands of people in surrounding areas. Since the disaster, over 4,000 people have died due to cancer from the radiation. As it stands today, Chernobyl has a 17-mile radius “Exclusion Zone” which is considered too hazardous to live safely in. Scientists estimate that Chernobyl will become fully safe to inhabit – in 20,000 years. Close but no cigar:

Three Mile Island Hanford N-Reactor

Page 18: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 18

August 2007The I-35W Mississippi River bridge was an eight-lane, steel truss arch bridge that carried Interstate 35W across the Mississippi River in Minneapolis. During the evening rush hour on August 1, 2007, it suddenly collapsed, killing 13 people and injuring 145. NTSB found the primary cause was the under-sized gusset plates. Contributing to that error was the fact that 2 inches of concrete were added to the road surface over the years, increasing the dead load by 20%. Also contributing was the extraordinary weight of construction equipment and material resting on the bridge just above its weakest point at the time of the collapse.

Page 19: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 19

October 2009Husky Racer: Toppled Boxes Top Heavy Due to Software Glitch

Maersk Line – 18 Containers lost overboardThe preliminary examination of the accident found that the inaccurate container weights were on the loading plan because of a system shortcoming which did not update the operations department when the shipper provided more accurate contents details to the carrier.Maersk Line is running trials on an upgraded software package that will provide cargo planners with the declared weights of the containers. This is scheduled to be introduced in the first weeks of January 2010.

Page 20: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 20

A control system failure occurred on a large, off-shore construction vessel. Two control units were restarted twice, unsuccessfully. A blinking red lamp on the PLC indicated that a memory reset was required, even though a memory reset had NEVER been requested by control system diagnostics during equipment operations. As soon as the hydraulic power packs started, a loud bang was heard. A quadruple joint of pipe dropped approximately one meter to the welding deck below. A second quadruple joint of pipe in the pipe elevator was released (all clamps opened and the hydraulic safety stop swung away) and fell the full length of the tower, smashing through a crowded access platform to the deck below.

Result

December 2009

Eight personnel were injured - four fatally. All were located on the access platform and several were thrown overboard by the impact.

Page 21: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 21

IEEE Code of EthicsWe, the members of the IEEE, in recognition of the importance of our technologies in affecting the quality of life throughout the world and in accepting a personal obligation to our profession, its members and the communities we serve, do hereby commit ourselves to the highest ethical and professional conduct and agree:1.to accept responsibility in making decisions consistent with the safety, health and welfare of the public, and to disclose promptly factors that might endanger the public or the environment;2.to avoid real or perceived conflicts of interest whenever possible, and to disclose them to affected parties when they do exist;3.to be honest and realistic in stating claims or estimates based on available data;4.to reject bribery in all its forms;5.to improve the understanding of technology, its appropriate application, and potential consequences;6.to maintain and improve our technical competence and to undertake technological tasks for others only if qualified by training or experience, or after full disclosure of pertinent limitations;7.to seek, accept, and offer honest criticism of technical work, to acknowledge and correct errors, and to credit properly the contributions of others;8.to treat fairly all persons regardless of such factors as race, religion, gender, disability, age, or national origin;9.to avoid injuring others, their property, reputation, or employment by false or malicious action;10.to assist colleagues and co-workers in their professional development and to support them in following this code of ethics.

1. to accept responsibility in making decisions consistent with the safety, health and welfare of the public, and to disclose promptly factors that might endanger the public or the environment;

3. to be honest and realistic in stating claims or estimates based on available data;

Page 22: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 22

Opportunities LOST!

1. June 22, 2009 - Mark E. Hafle, a senior drilling engineer at BP, warns that the metal casing for the blowout preventer might collapse under high pressure.

2. March 2010 - An accident damages a gasket on the blowout preventer on the rig.3. April 1 - Halliburton employee Marvin Volek warns that BP's use of cement "was against our best

practices.“4. April 6 - MMS issues permit to BP for the well with the notation, "Exercise caution while drilling due

to indications of shallow gas and possible water flow."5. April 9 - BP drills last section with the wellbore 18,360 feet below sea level but the last 1,192 feet

need casing. Halliburton recommends liner/tieback casing that will provide 4 redundant barriers to flow. BP chooses to do a single liner with fewer barriers that is faster to install and cheaper ($7 to $10 million).

6. April 15 - Morel informs Halliburton executive Jesse Gagliano that they plan to use 6 centralizers. Gagliano says they should use 21.

7. April 15 - Gagliano also recommends to circulate the drilling mud from the bottom of the well all the way up to the surface to remove air pockets and debris which can contaminate the cement, saying in an email, at "least circulate one bottoms up on the well before doing a cement job." Despite this recommendation, BP cycles only 261 barrels (41.5 m3) of mud, a fraction of the total mud used in the well.

8. April 17 - Gagliano now reports that using only 6 centralizers "would likely produce channeling and a failure of the cement job."

9. April 18 - Gagliano's report says "well is considered to have a severe gas flow problem."10. April 20 -7 am - BP cancels a recommended cement bond log test.

Page 23: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 23

IEEE Code of Ethics

We, the members of the IEEE, in recognition of the importance of our technologies in affecting the quality of life throughout the world and in accepting a personal obligation to our profession, its members and the communities we serve, do hereby commit ourselves to the highest ethical and professional conduct and agree:1.to accept responsibility in making decisions consistent with the safety, health and welfare of the public, and to disclose promptly factors that might endanger the public or the environment;2.to avoid real or perceived conflicts of interest whenever possible, and to disclose them to affected parties when they do exist;3.to be honest and realistic in stating claims or estimates based on available data;4.to reject bribery in all its forms;5.to improve the understanding of technology, its appropriate application, and potential consequences;6.to maintain and improve our technical competence and to undertake technological tasks for others only if qualified by training or experience, or after full disclosure of pertinent limitations;7.to seek, accept, and offer honest criticism of technical work, to acknowledge and correct errors, and to credit properly the contributions of others;8.to treat fairly all persons regardless of such factors as race, religion, gender, disability, age, or national origin;9.to avoid injuring others, their property, reputation, or employment by false or malicious action;10.to assist colleagues and co-workers in their professional development and to support them in following this code of ethics.

1. to accept responsibility in making decisions consistent with the safety, health and welfare of the public, and to disclose promptly factors that might endanger the public or the environment;

3. to be honest and realistic in stating claims or estimates based on available data;

5. to improve the understanding of technology, its appropriate application, and potential consequences;

Page 24: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 24

Don Shafer, CSDPChief Technology and Safety OfficerAthens Group, Inc.5608 Parkcrest Drive, Suite 200Austin, Tx [email protected]

Questions ?

Page 25: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 25

Questions?

Page 26: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 26

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Page 27: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 27

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Page 28: Taking Responsibility for Technology

11/8/2012

Webinar Sponsored by Computer Aid, Inc.

Slide: 28

Hosted by:

Michael MilutisDirector of MarketingComputer Aid, Inc. (CAI)[email protected]

Don ShaferCTOAthens Group, [email protected]