“Take our 20 best people away, and I will tell you that Microsoft would

become an unimportant company”Bill Gates, CEO of Microsoft in Fortune,

November 25th, 1996

Thought for the day:

Human Resources

Processes of human resource

management·         acquisition·         development·         maintenance·         separation

Target • Learning Objective Who? Keywords

Describe the different processes of human resource management ·         acquisition·         development·         maintenance·         separation

ALLD/C

Band 2/3RecruitmentEmployee selectionPlacementJob enlargementJob rotationJob enrichmentJob SharingPerformance Appraisal Fringe benefit TaxRedundancy/ retrenchment

• Analayse the Development Processes of HRM

• Describe the possible ways employees can separate or be separated from a business.

• Analyse the implications of employee separation on businesses

MOSTB/C

Band 4

Discuss the importance of appropriate maintenance of employees in large and global businesses

SOMEA

Band 5/6

Get an A

Knowledge

Application & Analysis

Evaluation

A

Grade

Understand

Define, Clarify, describe, extract, identify, outline, recall, recount,

state summaries

Compare, Contrast, distinguish,, construct,

calculate, explain.

Apply, Examine, Analyse, Interpret, Formulate.

To what extent, Evaluate, discuss, justify, advise, recommend.Band 6

Band 5

Band 4

Band 2/3

• Thought Shower…

• What are the objectives of the Human resource department?

• Matching skills and business needs• Matching workforce size to needs• Minimising labour costs• Making use of work forces potential• Marinating employer/ee relations.

• The purpose of HRM is to recruit, develop and utilise the organisation’s personnel in the way which is most appropriate to the achievement of the firm’s aims and objectives. 

Watch (up to 1.30)

• Human Resource Strategy (HRS) is the organisation’s strategic plan. 

• HRS demands that an organisation should manage its employees in a way which is consistent with the objectives of the business.  Its main purpose is to establish a competitive advantage. 

Close Text books

Recap…

• In the Preliminary (last year) you learnt the four main elements of the human resource (HR) cycle/staffing process are….

Match the definition to the word

Acquisition

Development

Maintenance

Separation

A. is the process of employees leaving voluntarily, or through dismissal or retrenchment processes.

B. is the process of attracting and recruiting the right staff for roles in a business.

C. is the process of developing and improving the skills, abilities and knowledge of staff, through induction, ongoing training and further professional development.

D. is the process of managing the needs of staff for health and safety, industrial relations and legal responsibilities, including compensation and benefits, of all staff.

Match the definition to the wordAcquisition .B

Development .C

Maintenance .D

Separation .A

1. is the process of employees leaving voluntarily, or through dismissal or retrenchment processes.

2. is the process of attracting and recruiting the right staff for roles in a business.

3. is the process of developing and improving the skills, abilities and knowledge of staff, through induction, ongoing training and further professional development.

4. is the process of managing the needs of staff for health and safety, industrial relations and legal responsibilities, including compensation and benefits, of all staff.

Commitment to this process from top-level management and collaboration of all staff is essential to ensure effective implementation of a strategic approach to human resource management. A strategic approach begins with developing a human resources plan

• Is the method by which a business forecasts how many and what type of employees it needs now and in the future.

• It is the planning for a firms future staffing needs.

• Each department must have the right number of appropriately skilled employees to accomplish their targets.  

• E.g how many workers will be needed and what kind of workforce will be needed – skilled/unskilled, fulltime/part-time.

• Businesses need to operate and plan for future occurrences

• HRM plan how to recruit staff – e.g…..• where to advertise, how to interview etc.• HR also decides how to treat staff while they are working for the business –e.g ….

•  how to use their skills, how to retain them, how to train and reward them, and eventually how to terminate their employment.

• Therefore, the likely demand for products and services must be anticipated and the future implications for recruitment and training considered.  

• Can be short–term – recruiting part time staff for xmas

• Or long-term – anticipating growth or change in production.

• Short-Term Planning

• Is aimed at the immediate needs of the business, ie. Filling vacancies left.  

• E.g. Maternity leave• Illnesses

• Long-Term Planning

• Will try to plan for the future.  E.g. if a company was aiming to change its production techniques, it would need to plan in advance. 

It is crucial that the HRM functions and processes are aligned with the strategic direction of the business (see figure 15.3 pg 423).

Two major HR aspects need to be planned in all businesses: 1. the short- and long-term human resource needs for the business, through a human resource inventory of the business. (skills audit)The needs will be influenced by business development plans, business strategy, the nature and location of the development (internal), and external factors including government policies, economic, technological, social trends and organisational structure. 

2. the strategy needed to meet these needs. This may include recruitment, downsizing, outsourcing, or specific programs to build new capabilities, improve competitiveness, transform culture or quality.

The developed HR plan will have major impacts on decisions about acquisition, maintenance, separation and development of staff, particularly regarding the

nature of skill development.

• A skills audit (identify qualities and abilities)• Data about labour turnover, wage rates, demographics, entrant levels) - Analyse current staff details (leave/retire)

• Market research data & Sales forecasts (An increase in demand for product may indicate number of staff needed)

• Government initiatives.

Activity:

Band 4 (Understand)

Create a visual summary of the processes of human resource management

I believe in the adage: Hire people smarter than you and get out of their way

Howard Schultze, CEO of coffee chain Starbucks (1994)

Thought for the day:

Activity: Circus

Band 5: Application & Analysis

AcquisitionDevelopment MaintenanceSeparation

Each work station has a task to do, complete the tasks

Spend no more than fifteen minutes at a station.

(will take more than one lesson)

Name: ___________RECORD SHEET: Activity Circus

Human Resources: Processes of human resource management

Acquisition: Answer the questions123456

Development: Mind map the five main elementsMatch: Match the job design, advantages & disadvantages

Maintenance: Pull out the key words for each section Essay

Separation:12Extension activitiesTask 1Task 2Task 3

Acquisition: Did you complete task?YesNo… if no why…..oRan out of time (too much to do)oWasn’t fully focusedoFound difficultoDon’t know

Development: Did you complete task?YesNo… if no why…..oRan out of time (too much to do)oWasn’t fully focusedoFound difficultoDon’t know

Maintenance: Did you complete task?YesNo… if no why…..oRan out of time (too much to do)oWasn’t fully focusedoFound difficultoDon’t know

Separation: Did you complete task?YesNo… if no why…..oRan out of time (too much to do)oWasn’t fully focusedoFound difficultoDon’t know

Activity: CircusHuman Resources

Processes of human resource management: Acquisition

Acquisition: 1.What does Acquisition involve analysing?

2.Distinguish between selection and placement.

3.In what ways can large and global businesses acquire staff?

4.What would large or global business need to consider before and during the acquisition process?

5.When would outsourcing the recruitment function be appropriate for large and global business?

6.Create a flow chart of the steps involved in the acquisition function (How do you go about acquiring staff… in a flow diagram)

Activity: CircusHuman Resources

Processes of human resource management: Development

Development: Mind map the five main elements

Match: Match the job design, advantages & disadvantages

Match the job design, adv, disadvJob design   Definition  

Advantages to the business   Disadvantages to the business

job enlargement  

movement between different jobs. Leads to multi-skilling. The ability to carry out several different jobs.  

Multi-skilling benefits the employer because staff shortages can be covered more easily.  

There will be training costs involved and employees may expect more pay

             

job rotation  

Increasing the depth of the job by increasing the amount of discretion and authority for decision making the job holder has.  

Fewer problems with boredom, so mistakes are less likely, which reduces costs.  

High training costs: it may be difficult for the employee to balance new responsibilities with their existing work load.

             

job enrichment  

including a wider variety of tasks within a job description. This is sometimes called horizontal loading and involves giving people more jobs to do that required the same level of skill.  

It allows employees to test and develop their managerial skills, which lead to an increase in internal recruitment opportunities.  

This system can be very complicated to organise, and the skill level achieved by an employee may not be the same for each job, causing variations in quality

AnswersJob design Definition

Advantages to the business Disadvantages to the business

job enlargement

including a wider variety of tasks within a job description. This is sometimes called horizontal loading and involves giving people more jobs to do that required the same level of skill.

Fewer problems with boredom, so mistakes are less likely, which reduces costs.

There will be training costs involved and employees may expect more pay

job rotation

movement between different jobs. Leads to multi-skilling. The ability to carry out several different jobs.

Multi-skilling benefits the employer because staff shortages can be covered more easily.

This system can be very complicated to organise, and the skill level achieved by an employee may not be the same for each job, causing variations in quality

job enrichment

Increasing the depth of the job by increasing the amount of discretion and authority for decision making the job holder has.

It allows employees to test and develop their managerial skills, which lead to an increase in internal recruitment opportunities.

High training costs: it may be difficult for the employee to balance new responsibilities with their existing work load.

Activity: CircusHuman Resources

Processes of human resource management: Maintenance

Maintenance: Read the section and Pull out the key words for each section (you may prefer to draw up a table outlining examples of employee maintenance)

Discuss the importance of appropriate maintenance of employees in large and global businesses

Activity: CircusHuman Resources

Processes of human resource management: Maintenance

Separation:

1.Describe the possible ways employees can separate or be separated from a business.

2.Analyse the implications of employee separation on businesses

Activity: CircusHuman ResourcesProcesses of human resource management: Extension – Pick a task

Task 1Search the internet for recruitment ads. (www.seek.com.au/ )•Which companies are hiring? •Do they outsource their employee recruitment?•What information is specified about the application process? •What are the trends in online advertising for employment?Task 2•Analyse the appropriateness of various development processes such as formal and informal training (on the job and off the job) of various businesses (research business of your choice)Task 3•Develop the ideal remuneration package for the Prime Minister of Australia•Investigate what is included in actual remuneration packages for Chief Executive Officers (note, these are likely to differ greatly)•Research the internet for the remuneration packages available at some actual large and global businesses

Activity

1 Distinguish between job rotation and job enlargement (6 marks)

• Job rotation involves moving employees from one job role to another, helping them to become multi-skilled. Job enlargement simply means giving employees more duties, at the same level, to vary their work. 

3 What are the advantages of job enrichment? (5 marks) • Various benefits, including: the ability of an 

individual to grow into their job; being more satisfied with their work; reduction in absenteeism; labour turnover and grievances; and allowing employees to become better performers.

Key words

PlenaryLevel achieved_____

What do you now know as a result of today’s lesson?

What are your areas for improvement? What are you going to do about this?

Homework

Pick a task to compete from the extension list:Read & Note chapter 15 due 27th

Task 1Search the internet for recruitment ads. (www.seek.com.au/ )•Which companies are hiring? •Do they outsource their employee recruitment?•What information is specified about the application process? •What are the trends in online advertising for employment?Task 2•Analyse the appropriateness of various development processes such as formal and informal training (on the job and off the job) of various businesses (research business of your choice)Task 3•Develop the ideal remuneration package for the Prime Minister of Australia•Investigate what is included in actual remuneration packages for Chief Executive Officers (note, these are likely to differ greatly)•Research the internet for the remuneration packages available at some actual large and global businesses