The top documents tagged [service management itsm]
Social improvements in monitoring
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Assessment Methodology Transfer Case
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Integrating Six Sigma and ITIL
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Integrating Six Sigma and ITIL
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Standardization of IT Processes
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Symantec White Paper - The Modern Service Desk:
1.303 views
ITIL 2011 Foundation All Volumes - Signed
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Luis lima v3
989 views