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JSSC, 1998 HFACS - The first step in the risk management process HUMAN FACTORS ANALYSIS AND CLASSIFICATION SYSTEM (HFACS) THE FIRST STEP IN THE RISK MANAGEMENT
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“Human beings by their very nature make mistakes; therefore, it is unreasonable to expect error-free human performance.” Shappell & Wiegmann, 1997
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Risk Management 2007
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