table of contents - lone survivor foundation › lsf2019 › wp-content › ...feeling and...

2 LONE SURVIVOR FOUNDATION VOLUNTEER FIELD MANUAL 18A

TABLE OF CONTENTS A MESSAGE FROM THE EXECUTIVE DIRECTOR………………………………………………………………………………………………………………………………………..3

LONE SURVIVOR FOUNDATION OVERVIEW………………………………………………………………………………………………………………………………………………4 HISTORY OF LONE SURVIVOR FOUNDATION……………………………………………………………………………………………………………………………5 WHO WE HELP………………………………………………………………………………………………………………………………………………………………………6 RETREAT DEMOGRAPHICS……………………………………………………………………………………………………………………………………………………..7 HOW WE HELP………………………………………………………………………………………………………………………………………………………………………8 RETREAT PROGRESSION………………………………………………………………………………………………………………………………………..9 WHAT HAPPENS AT AN LSF RETREAT……………………………………………………………………………………………………………………10 GROUP EDUCATION SESSIONS…………………………………………………………………………………………………………….10 EQUINE ASSISTED LEARNING………………………………………………………………………………………………………………10 ACCELERATED RESOLUTION THERAPY…………………………………………………………………………………………………11 NEUROFEEDBACK……………………………………………………………………………………………………………………………….11 TRAUMA-INFORMED YOGA…………………………………………………………………………………………………………………..12 ALPHA-STIM………………………………………………………………………………………………………………………………………..12 CREATIVE ARTS…………………………………………………………………………………………………………………………………..13 LSF RETREAT RESULTS………………………………………………………………………………………………………………………………………………………..14 THE COST OF AN LSF RETREAT…………………………………………………………………………………………………………………………………………….15 ABOUT THE LSF STAFF AND CORPORATE OFFICE………………………………………………………………………………………………………………….16 LONE SURVIVOR FOUNDATION ONLINE PRESENCE……………………………………………………………………………………………………………….16

LONE SURVIVOR FOUNDATION VOLUNTEER PROGRAM…………………………………………………………………………………………………………………………17 VOLUNTEER PROGRAM OVERVIEW……………………………………………………………………………………………………………………………………….18 WHAT OUR VOLUNTEER ADVOCATES DO………………………………………………………………………………………………………………18 IDEAS FOR ADVOCACY…………………………………………………………………………………………………………………………………………19 HANDLING REFERRALS……………………………………………………………………………………………………………………………………….19 LSF VOLUNTEER ADVOCATES FACEBOOK GROUP………………………………………………………………………………………………………………….20 PSYCHARMOR……………………………………………………………………………………………………………………………………………………………………..21 VOLUNTEER GUIDELINES…………………………………………………………………………………………………………………………………………………….22 LONE SURVIVOR FOUNDATION STATEMENT OF VOLUNTEER SERVICE……………………………………………………………………22 STANDARDS OF CONDUCT OF THE LONE SURVIVOR FOUNDATION VOLUNTEER FORCE ………………………………………….22 LONE SURVIVOR FOUNDATION POLICIES………………………………………………………………………………………………………………24 PERSONAL INTERACTION WITH SERVICE MEMBERS AND INDIVIDUALS WITH UNIQUE NEEDS…………………………........26 ADDITIONAL INFORMATION FOR MEMBERS OF LOCAL TASK FORCES……………………………………………………………………………………28 ATTENDANCE………………………………………………………………………………………………………………………………………………………28 SIGNING UP FOR EVENT OPPORTUNITIES……………………………………………………………………………………………………………..28 VOLUNTEER RESPONSIBILITIES AT EVENTS………………………………………………………………………………………………………….29 APPEARANCE & DRESS………………………………………………………………………………………………………………………………………..29

HOW SERVICE MEMBERS CAN GET INVOLVED WITH LONE SURVIVOR FOUNDATION’S RETREAT PROGRAM…………………………………………….30 BEST PRACTICES FOR TALKING ABOUT THE LSF PROGRAM WITH VETERANS ………………………………………………………………………..31 THE APPLICATION PROCESS…………………………………………………………………………………………………………………………………………………31

HOW SUPPORTERS CAN GET INVOLVED WITH LONE SURVIVOR FOUNDATION………………………………………………………………………………………..32 NORTH CAROLINA CAPITAL CAMPAIGN…………………………………………………………………………………………………………………………………33 ONE-TIME DONATIONS…………………………………………………………………………………………………………………………………………………………35 MONTHLY DONATIONS FROM INDIVIDUALS (GROUND SUPPORT CREW)………………………………………………………………………………..35 MONTHLY DONATIONS FROM BUSINESSES (VETERAN SUPPORT COALITION)…………………………………………………………………………36 FUNDRAISING EVENTS…………………………………………………………………………………………………………………………………………………………36 EVENT SPONSORSHIP AND TICKET SALES……………………………………………………………………………………………………………………………36 CORPORATE SPONSORSHIP…………………………………………………………………………………………………………………………………………………37 LEGACY BRICK CAMPAIGN……………………………………………………………………………………………………………………………………………………37 DONATIONS OF STOCK………………………………………………………………………………………………………………………………………………………..37 PLANNED GIVING…………………………………………………………………………………………………………………………………………………………………37 ONLINE FUNDRAISERS………………………………………………………………………………………………………………………………………………………..37 AMAZON SMILE…………………………………………………………………………………………………………………………………………………………………..38

FREQUENTLY ASKED QUESTIONS…………………………………………………………………………………………………………………………………………………………39 LONE SURVIVOR FOUNDATION VETERAN SERVICES………………………………………………………………………………………………………………40 DONATIONS / SPONSORSHIPS…………………………………………………………………………………………………………………………………………….40 MARCUS LUTTRELL / “LONE SURVIVOR” AND “SERVICE” / “LONE SURVIVOR: THE MOVIE”……………………………………………………41


A Message from the Executive Director

Dear Lone Survivor Foundation Volunteer,

Thank you for your commitment to serve as a volunteer for Lone Survivor Foundation. The Foundation’s present and future success in restoring, empowering, and renewing hope for our wounded service members and their families through health, wellness and therapeutic support is due in a large part to the time, effort, skills and dedication of its volunteers, who work hand in hand with the LSF staff.

As an LSF volunteer, you are contributing as a Patriot and honoring those service men and women and their families who have sacrificed so much for our country. I truly hope your volunteer work with the Lone Survivor Foundation provides you with a rewarding experience.

This Field Manual has been prepared as a resource for you. It is intended to be a summary of information about Lone Survivor Foundation.

Thank you for your volunteer service and continuing support of Lone Survivor Foundation,

Terry Jung Executive Director 2636 S Loop West, Suite 280 Houston, TX 77054 832-581-3592 [email protected]

mailto:[email protected]


HISTORY OF LONE SURVIVOR FOUNDATION

On February 10, 2010, Lone Survivor Foundation was born out of fierce patriotism, unalterable determination, and a Never Quit attitude. Founded by Marcus Luttrell, LSF was designed to provide the real help our nation's wounded service members need and deserve in dealing with the invisible wounds of service to our country.

Marcus Luttrell’s “Lone Survivor”, the 2007 New York Times best-selling book, tells the harrowing, emotionally raw account and inspirational story of his survival and the deaths of his comrades-in-arms in Operation Redwing, a mission to gather intelligence on Taliban leadership in Afghanistan. Marcus’ NEVER QUIT attitude was key to his survival and his recovery at home.

After surviving his operations in Afghanistan, Marcus returned home to his ranch in Texas where he discovered that an approach beyond standard government programs is required for holistic healing. Marcus established Lone Survivor Foundation as a way to fill those gaps in care while honoring his lost comrades from Operation Redwing. The Foundation remains dedicated to honoring and remembering American service members by providing a progression of no-cost therapeutic retreats to wounded service members and their families.

In April 2015, Lone Survivor Foundation’s first permanent, Foundation-owned retreat facility opened in Crystal Beach, TX. The two separate, two-story buildings – a Main House and a Conference Center/Staff House - took 364 days to complete from ground breaking to grand opening, and the 5,089 square foot facility is comfortably able to sleep 32 total. This project was made possible by the generosity and kindness of Brint Construction, the Bolivar community, and the many, many donors and volunteers who came together to support this facility and the veterans who will walk through its doors.

A second facility is on the horizon near Fayetteville, North Carolina so we can continue to reach more of the families that need us.


WHO WE HELP

LONE SURVIVOR FOUNDATION’S MISSION

The Lone Survivor Foundation restores, empowers, and renews hope for our wounded service members and their families through health, wellness, and therapeutic support.

Lone Survivor Foundation’s services are focused on the Invisible Wounds of War. Post-Traumatic Stress, Chronic Pain, Traumatic Brain Injury, Military Sexual Trauma, and Care Partner Stress are all “invisible” on the surface. However, these are very real conditions that are plaguing our veterans and, if not properly treated, can reduce quality of life at best and become debilitating at worst. Due to the complexity of these wounds and their emotional implications, not all individuals respond to the standard government treatment plan of talk therapy and medication.

Lone Survivor Foundation provides therapeutic retreats for service members (both active duty and veterans) from all military branches and service eras, along with their families, who are experiencing symptoms of the following*:

Post Traumatic Stress

Mild Traumatic Brain Injury

Chronic Pain

Military Sexual Trauma

Care Partner Stress

* A diagnosis or service-connected disability through VA is not required in order to attend an LSF retreat.

To learn more about Invisible Wounds, access the PsychArmor training courses that are available at

b i t . l y / l s f v o l e d u

https://psycharmor.org/sign-up/lone-survivor-foundation-volunteers/?gid=219853&unyahnZVkq3DQ


HOW WE HELP

We bring the best licensed mental health providers together under one roof so that our retreat participants can experience highly effective, cutting-edge methods of therapy that aren’t typically available through government programs. The retreats are five days long (typically Thursday through Monday) and are held at our private retreat facility in Crystal Beach on the Bolivar

Peninsula of Texas. A second retreat facility is in development in North Carolina. The retreats are purposely kept small (8-10 participants) so that the clinicians can provide quality individualized care to everyone. All expenses, including travel, are paid by LSF: there is no cost to the service members or their family members. Funding is provided solely from donors and sponsorships.

LSF retreats are not recreational. They are life changing opportunities that provide tools and techniques that are immediately applicable to combat stressors in daily life, allowing the service member and their family to adjust to their “new normal” following military service. At the end of the retreat program, participants will have been empowered with resources to create a plan for continued recovery, their families are strengthened, and their sense of hope is restored.

To get an inside view of our Crystal Beach Retreat Facility, see the video at b i t . l y / l s f c r y s t a l b e a c h

The Crystal Beach Retreat Facility is located on the Bolivar Peninsula, a 15-minute ferry ride from Galveston, TX .

https://youtu.be/HBmQGbv-MrQ


RETREAT PROGRESSION

Invisible Wounds impact not only the service member, but the entire family. Since a service member’s family is his or her strongest and most immediate support network, it is important that the whole family unit is armed with the tools and education to take care of themselves and each other. Therefore, we offer a progression of retreats to get the whole family involved.

STEP ONE: INDIVIDUAL RETREAT

Our retreat program begins with an individual retreat for the service member. For retreat participants with a spouse or significant other, we also offer individual retreats for care partners. Individual retreats are grouped by category so that the participants are with others whose experiences are similar. Participants leave with new coping skills and a plan for continuing their recovery once they get home.

INDIVIDUAL RETREAT CATEGORIES

• Pre-9/11 • Post 9/11 • Military Sexual Trauma for females • Military Sexual Trauma for males • Care Partners

STEP TWO: COUPLE’S RETREAT (IF APPLICABLE)

Based on the service member’s progress and retreat availability, both partners may be invited back to attend a Couple’s Retreat, usually occurring 6 to 18 months after the Individual Retreat. The focus of this retreat is on educating both partners on how best to communicate and support one another, and on strengthening the relationship.

STEP THREE: FAMILY RETREAT (IF APPLICABLE)

Finally, for those who have children, participants may be invited back again in an additional 6 to 18 months for a Family Retreat. This retreat gives the children the opportunity to express their feelings and needs, and provides education for the whole family on how best to communicate and support each other. The goal is to form a more resilient bond between family members, allowing them to move forward together as a cohesive unit. We offer Two Parent and Single Parent Family Retreats.


WHAT HAPPENS AT AN LSF RETREAT

The key to the LSF retreat program’s success is a unique blending of group and individual sessions interlaced with therapeutic modalities that have been proven highly effective in dealing with the symptoms of invisible wounds. The schedule within each retreat remains flexible so that retreat staff can customize each participant’s experience based on their unique needs. GROUP EDUCATIONAL SESSIONS

Each day of the retreat, we offer an educational class focused on the needs of our retreat participants. Topics generally include things like post-traumatic stress, post-traumatic growth, brain injury, chronic pain, coping skills, and relationship topics for couple’s retreats. We also take time to discuss available treatment options for each of those

topics. We customize the class each day for the needs of our retreat attendees. This is an interactive, discussion-oriented class but it is not a therapy group. Participants are encouraged to listen and are not required to share unless they desire. Most participants report that they learned something new about their injuries in the class and that there is a great sense of relief in knowing they are not alone in the symptoms they are facing. EQUINE ASSISTED LEARNING (EAL) USING THE EAGALA METHOD

EAGALA stands for Equine Assisted Growth and Learning Association. EAGALA is a specialized approach to working with horses to achieve emotional health. All EAGALA activities are unmounted and ground-based, so no horseback riding experience is required. Participating in experiential equine learning activities allows each participant to practice dealing with frustration, anger, stress, fear, and relationship problems in real time, creating metaphors that can be applied to real life. Horses are very intuitive and they can mirror our emotions and responses, which gives us immediate feedback about how we are feeling and interacting. Through working with the horses, participants often express feeling calmer, having slower heart rate, gaining a sense of connection, and feeling empowered to find their own solutions to life’s challenges. Retreat participants are invited to experience EAGALA daily at the retreat. For more information on EAGALA, please visit w w w . e a g a l a . o r g .

http://www.eagala.org/


ACCELERATED RESOLUTION THERAPY (ART)

ART is an eye-movement based counseling technique that works to stop distressing images from replaying in a person’s mind. ART utilizes rapid eye movement(REM) while the participant is awake to control and direct the processing power the brain uses during the deepest phase of sleep, known as REM. The participant is fully awake and aware during the session. With the assistance of a trained ART

Therapist, a participant will be guided to frame their problem into a scene format and then visualize it in short segments while also working on the images, body sensations and emotions attached to that scene or memory. In ART we like to say “keep the knowledge, lose the pain.” At the end of an ART session, most participants report that they no longer see their distressing images, or that the images seem distant or far away. After ART, participants say they can remember the event without experiencing the fear, panic, and distress that once accompanied that scene. The participant retains the knowledge of the event or memory but can now think of it without experiencing physical or emotional distress. ART is offered primarily at our individual combat retreats but can also be requested at other retreat types if available. For more information on ART, please visit w w w . a c c e l e r a t e d r e s o l u t i o n t h e r a p y . c o m .

NEUROFEEDBACK

Neurofeedback is an advanced form of biofeedback using electroencephalography (EEG) technology. The human brain is very complex and communicates through electrical patterns and impulses. An EEG measures brain activity. By observing brain activity, our Neurofeedback providers help our participants understand how their brains are adapting to post-traumatic stress, brain injury, insomnia, chronic pain, and other symptoms. Our brains have an amazing ability to learn new responses if properly trained. At our retreats, we offer an introduction to brain training with Neurofeedback. One of our trained providers will assist the participant in understanding their brainwave patterns and how they can train their brain into a healthier state. This involves hooking up several wires to the head and watching a screen while being given instructions from the provider. It is a non-invasive technique that can be used for a variety of symptoms. We offer Neurofeedback at most of our individual combat retreats. Our participants report that understanding how their brain is responding helps them feel validated and gives them hope that they can retrain their brain with the proper support. For more information on Neurofeedback, visit w w w . e e g i n f o . c o m / w h a t - i s - n e u r o f e e d b a c k . j s p .

http://acceleratedresolutiontherapy.com/

https://www.eeginfo.com/what-is-neurofeedback.jsp


TRAUMA-INFORMED YOGA

Yoga is a physical, mental, and spiritual practice that originated in India 4,000 years ago. Yoga is not a religion. Yoga is a system to develop a mind-body connection allowing participants to effectively manage stress, find contentment and compassion, and lead a healthy and happy life. Yoga is proven to be an excellent practice to manage the symptoms of post-

traumatic stress (PTS) and mild traumatic brain injury (mTBI). National Institute of Health studies indicate significantly lower levels of stress, lower blood pressure, and lower levels of cortisol (stress hormone) in people who practice yoga regularly. Here at LSF we utilize “trauma-informed yoga” to help participants find relief from physical and emotional pain. Trauma-informed yoga utilizes a specially trained instructor to teach a yoga practice that is sensitive to the unique concerns that people with post-traumatic stress experience. From the setup of the room to the method of teaching from the mat, our instructors are trained to create a yoga space that is safe and comfortable for our participants. In that space, our instructors guide participants through an experience of mindful meditation, mindful movement, and mindful rest (yoga nidra). Anyone can participate and benefit from the practice of trauma-informed yoga. At our retreats, we often provide a short morning yoga to help with stiffness and get the day going right, as well as a mindful movement class during the day which can be customized and modified to adapt to any injuries or limitations, and an evening relaxation meditation known as yoga nidra, or yoga sleep. For more information on trauma-informed yoga, visit w w w . v e t e r a n s y o g a p r o j e c t . o r g . ALPHA-STIM

Alpha-Stim is a Cranial Electrotherapy Stimulation device (CES) that is FDA approved to treat anxiety, depression, insomnia, and pain. At our retreat, we have masters level clinicians who have completed certification training on effective use of Alpha-Stim. We provide an in-depth tutorial on the device and its application as well as instructional sessions on how to properly use the device. Retreat

participants are encouraged to use the device throughout the weekend. Many take advantage of this opportunity and report that they feel less anxious and that they are sleeping better after use of Alpha-Stim than with any other treatment they have tried. For more information on Alpha-Stim, visit w w w . a l p h a - s t i m . c o m .

https://www.veteransyogaproject.org/

https://www.alpha-stim.com/


CREATIVE ARTS

At some of our retreats, we offer a Creative Arts component where participants are invited to express their experience through drawing, painting, and other creative mediums. Working with your hands to access, release and transform images related to trauma can be very powerful and healing. In our creative arts groups, a trained Art therapist will lead participants through guided art activities. No artistic ability is required to participate. Participants often report that seeing all of their art at the end of the retreat is very fulfilling and therapeutic. For more information about Creative Arts Therapy, visit w w w . a r t t h e r a p y b l o g . c o m / w h a t - i s - a r t - t h e r a p y .

http://www.arttherapyblog.com/what-is-art-therapy/


LSF RETREAT RESULTS

In 2011, we held just four retreats. In 2017, we conducted 38 retreats and we still have a waiting list. The majority of our retreat attendees were recommended by a friend who has also come to a retreat, and we’re very proud of that.

Here are some of the things that our previous retreat attendees have to say about our program. You can also view videos of our participants telling their stories at b i t . l y / l s f f e e d b a c k and read their testimonials at b i t . l y / l s f r e t r e a t s t o r i e s

https://lonesurvivorfoundation.org/retreats/feedback/

https://lonesurvivorfoundation.org/category/gallery/retreats/


THE COST OF AN LSF RETREAT

We want to be sure that real help is available to everybody who needs it, so LSF provides all of our services at absolutely no charge to our retreat participants or their families. We even cover the cost of transportation to our facility from anywhere in the country.

To cover the cost of a whole retreat, it costs about $25,000. To cover the cost of sending a veteran and his or her care partner and their family through the progression of retreats, it costs about $21,000.

2017 AVERAGE RETREAT COSTS

FULL RETREAT: $25,000

ONE INDIVIDUAL: $3,000

ONE COUPLE: $6,000

ONE FAMILY: $9,000


ABOUT THE LSF STAFF AND CORPORATE OFFICE

Lone Survivor Foundation employs a small staff. Staff members are responsible for marketing, development, and office and retreat operations. Our team is also made up of an all-volunteer Board of Directors, Advisory Board, and Ambassadors.

At our retreats, LSF utilizes contracted clinicians that are so passionate about our cause that they spend time away from their families and their full time careers to work with our retreat participants. Contracted clinicians are highly qualified and heavily screened, and they are asked to observe at least one retreat before they are invited to join our team.

You can meet our team at w w w . l o n e s u r v i v o r f o u n d a t i o n . o r g / a b o u t -u s / s t a f f /

Our corporate office is located inside of the Community Health Building at 2636 S. Loop West in Houston, Texas.

Our phone number is (832) 581-3592

We are a registered 501(c)(3) and our EIN# is 27-1850918

LONE SURVIVOR FOUNDATION ONLINE PRESENCE

Follow us on our social media platforms to stay current with the latest news and events! You can also help us by sharing our posts with your own networks


VOLUNTEER PROGRAM OVERVIEW

Lone Survivor Foundation has a small staff, but we’re doing big things! In 2011, we conducted just four therapeutic retreats. In 2017, we conducted thirty-eight retreats and we're working on building a second retreat facility so that we can keep reaching more of the families that need us. This exponential growth was accomplished through the power of word-of-mouth marketing thanks to a community of supporters who believe in our mission.

LSF volunteers become members of our team and form a community of Volunteer Advocates whose primary function is to engage directly with Lone Survivor Foundation as a community of supporters who are actively involved in the Foundation’s goals. Volunteer Advocates meet online and participate in advancing our mission by connecting with staff and learning how they can help through online and in-person advocacy. In other words, they are our boots on the ground and our voices in the community, spreading our message much further than our small staff could on our own.

There are currently two areas of the country where we also have a need for our Volunteer Advocates to help us in-person by staffing events and assisting with operations: Houston and North Carolina. In order to communicate easily with volunteers who are available for these opportunities, we have created two local Task Forces. We hope to add more as the Foundation keeps expanding!

WHAT OUR VOLUNTEER ADVOCATES DO

Advocacy looks different for each individual as everyone has different interests, strengths, and personal networks. The following are just a few examples of ways that Volunteer Advocates have chosen to harness their passion and get involved.

• Online o Share LSF messages and graphics with their personal social media networks o Invite their friends to like and share LSF social media posts o Add LSF events to local calendars and share with their networks o Share information about LSF in online groups o Create online fundraising campaigns using Everyday Hero or Facebook

Fundraisers • In-Person

o Request auction item donations for LSF fundraising events o Attend networking groups o Host third-part beneficiary events o Speak to employers about hosting military awareness and fundraising events o Attend events on our behalf as a representative for LSF

ad·vo·cate (‘advəkət) noun

a person who publicly supports or recommends a particular cause or policy.


IDEAS FOR ADVOCACY

As you engage with LSF Staff and other Volunteer Advocates via our Facebook Group, you will likely come up with some new ideas of your own. We will also offer tips on networking, hold contests, and have special projects throughout the year to help guide you. Here are some ideas to get you started!

Is your network in the military community? You can help us by spreading the word about our progressive no-cost therapeutic retreat program. Our entire program has primarily been built on word-of-mouth referrals!

Is your network in the business world? You can help us by introducing us to individuals and corporations that could give back by sponsoring Lone Survivor Foundation, underwriting an event, or donating in-kind products or services. Depending on your comfort level, you may wish to just make an introduction, or you may wish to help lay the groundwork for the proposal or even be involved in the proposal itself. We will provide all the information needed along the way, and are ready to accept a hand-off whenever you wish.

You can also advocate through your social media presence! We have created a special Facebook group for our advocates where we share content that we need your help to push out. Advocates are asked to share our posts across any social media platforms they are a part of, adding their own voice to tell the world why they are supporting our Foundation. They are also asked to post to any groups that they belong to if appropriate. Additionally, we ask that Advocates are active in our LSF Supporters Facebook Group to encourage engagement from our followers.

As you may know, social media sites use algorithms that decide what content to show users, and the algorithms take into account how much activity a post is getting (likes, shares, comments, etc.) Our volunteers can help us ensure that the social media networks show our posts to more people by sharing those posts to their networks!

HANDLING REFERRALS

As you begin talking about LSF both online and in person, you will be approached by others who are interested in supporting LSF or attending a retreat. In this guide, we will list many of the ways that potential supporters can get involved so that you can direct them. You will also know what our current needs and goals are because we will discuss it regularly within our Facebook group.

If at any time a potential supporter has questions that you aren’t comfortable answering, or if they would like to be connected with a member of LSF staff, please email their contact information, their area of interest, and any specific questions to: v o l u n t e e r @ l o n e s u r v i v o r f o u n d a t i o n . o r g


LSF VOLUNTEER ADVOCATES FACEBOOK GROUP The LSF Volunteer Advocates Facebook Group is the heart of our volunteer program. This is your place to communicate with each other and with LSF staff. We also have live Q&A sessions on a quarterly basis and we’ll share some tips on networking. There may even be a contest or two!

It is our hope that you will find a gratifying community here and make new connections with

others who share your passion. We encourage you to engage with other Advocates, ask questions, share your successes and share positive resources.

As with any group, we ask that you follow a few guidelines so that everyone’s experience is a positive one.

1. Please don’t use this as a platform to sell a product 2. Please don’t use profanity 3. Please be courteous and respectful of each other 4. Please try to keep your posts related to the health and welfare of veterans and the

LSF program

You must have a Facebook account to join the group. Once you are logged in to your account, the group can be accessed in one of two ways:

1. Directly at the link below or 2. By visiting our Facebook

Page and selecting “Groups”

The first time you access the group, you will need to request membership and you will be asked if you are a registered LSF volunteer. If your Facebook profile name is different than the name you used when signing up as a volunteer, please make a note of it in the space provided.

b i t . l y/ ls fvo lgroup

https://www.facebook.com/groups/249151572323263/


PSYCHARMOR PsychArmor is a non-profit organization that provides education that will help you engage effectively with the veteran community. They have designed a series of courses for our Volunteer Advocates, and it is available to you free of charge. As a representative for Lone Survivor Foundation, we encourage you to participate in these courses.

Once you access your account, you will be registered for the following courses:

• S.A.V.E. (A suicide prevention course)

• The Myths and Facts of Military Leaders

• How to Interact with Assistance Animals

• Invisible Wounds of War Overview • Supporting a Surviving Loved One • Veteran 201: Military Families • Helping Others Hold On

• Communication Skills with Veterans • Veteran 101: Military Culture • Supporting Someone with Invisible

Wounds • 15 Things Veterans Want You to

Know • Trauma Informed Interactions with

Veterans • How to Talk to Someone with a

Disability

GETTING STARTED WITH PSYCHARMOR

Step 1: Access the site at b i t . l y / l s f v o l e d u

Step 2: Fill in your information

Step 3: Click “Register Your Account”

Step 4: Click the drop-down next to your name, then click “My Courses”

Step 5: Click one of the courses

Step 6: Click the first lesson

Step 7: Click “Launch”

Step 8: Once you’re done with the lesson, click the X at the top-right corner

Step 9: Click “Mark Completed” (NOTE: it will only allow you to mark it complete if you’ve gone through the whole course)

Step 10: If there is more than one lesson, click “Next Lesson” to continue

Step 11: Once all of the lessons are complete, Course Feedback will appear (NOTE: You may fill it out or you can click "Mark Completed" to continue)

Step 12: If there is a quiz, it will appear after the Course Feedback is marked completed

Step 13: To go back to your assigned courses, hover over the drop-down next to your name in the top-right corner, then click "My Courses"

https://psycharmor.org/sign-up/lone-survivor-foundation-volunteers/?gid=219853&unyahnZVkq3DQ


VOLUNTEER GUIDELINES Lone Survivor Foundation’s mission is to restore, empower, and renew hope for America’s wounded service members and their families. Volunteers who serve to carry out its mission are expected to uphold the highest ethical standards, always act in the best interest of the organization, and comply with all applicable local, state, and federal laws and regulations. The standards and policies that pertain to volunteers are consistent with the standards and policies that apply to the employed staff, and they apply at any time a volunteer is representing LSF in any capacity.

LONE SURVIVOR FOUNDATION STATEMENT ON VOLUNTEER SERVICE

Serving America’s wounded service members and their families is a privilege. Volunteers serve at the sole discretion of Lone Survivor Foundation and the Foundation may elect to engage or discontinue a volunteer’s services at any time.

STANDARDS OF CONDUCT OF THE LONE SURVIVOR FOUNDATION VOLUNTEER FORCE

Confidentiality

Volunteers are required to respect the confidentiality of their positions and any confidential information to which they may have access to, including but not limited to facilities, programs, donor base, and clients. Volunteers may not disclose any confidential information to anyone not authorized to receive such information or to use any such information without the express consent of LSF. Confidential information includes, but is not limited to, internal communications, information about and communications with LSF employees and volunteers, its business plans, contributor lists, mailing lists, marketing materials, information about parties having business dealings with LSF, members of the armed forces, their service records and/or medical records and their families utilizing LSF’s programs, services and facilities.

Discretion

Well-known US service members, politicians, influential businessmen/women, musicians, sports figures, actors, radio personalities, authors, etc., will occasionally attend LSF events and volunteers are to respect their privacy at all times. LSF volunteers may have an opportunity to meet event attendees, however, they will not disregard their assigned Foundation duties. Volunteers will not interrupt guests at any event, including asking for autographs, pictures and/or posing for pictures unless permission has been expressly granted by a member of the LSF staff.

Financial Benefit

Volunteers, including immediate family or household members, must not benefit financially or commercially as a result of their volunteer status. This includes the sale of signed


memorabilia awarded the volunteer. Also, volunteers are not to accept any gifts from LSF constituents.

Positive Image

Volunteers must guard the reputation of the organization with the utmost diligence. Through their words, actions, dress, and demeanor, volunteers are expected to portray a positive image of the Foundation at all times, and to address issues and solve problems with respect and thoughtfulness. All interactions with wounded service members and their families, donors, sponsors, the media, general public, and any other LSF colleagues must portray LSF at the highest level of professionalism and integrity.

Representing Lone Survivor Foundation

Volunteers may not represent or obligate the Foundation either through written or verbal communications without the express written consent of the Foundation including communications with the media. Volunteers must be mindful of how they represent the Lone Survivor Foundation via the internet, social networking and other forms of public interaction.

The Lone Survivor Foundation Brand

Volunteers have an obligation to guard the LSF brand with integrity and therefore may not use LSF’s name, logo, endorsement, services, or property for their personal advantage or for the advantage of others without the express written consent of the Lone Survivor Foundation. Volunteers may not use the LSF name and/or logo as a part of personal email signatures unless given express written consent.

Promoting Personal Views

Lone Survivor Foundation serves people from a broad range of beliefs and backgrounds. Volunteers must be respectful of the beliefs of the people served by LSF by refraining from promoting partisan politics, religious beliefs or views that are not consistent with the official position of the Foundation.

Conflicts of Interest

To maintain the highest ethical standards, actual or apparent conflicts of interest must be avoided. Volunteers are required to immediately disclose to LSF any personal or financial interests that may be at odds with the Foundation’s best interests.

Respectful Resolution of Concerns

Volunteers are encouraged to work respectfully with colleagues and their supervisors to give suggestions, improve processes, promote ethical conduct and report unsafe, unacceptable, or illegal practices without fear of retaliation. Should an issue arise which could compromise the volunteer’s ethical standards or create the appearance of an ethical conflict, the volunteer should immediately seek guidance and clarification from the Volunteer Manager.


LONE SURVIVOR FOUNDATION POLICIES

Alcohol and Drugs

Lone Survivor Foundation strives to maintain an environment free from the harmful effects of alcohol and drugs. In recognition of the serious consequences to Lone Survivor Foundation, its employees and volunteers, and the communities it serves (and pursuant to the provisions of the Drug-Free Workplace Act of 1988), all employees and volunteers are subject to the following:

• The unlawful distribution, dispensing, or possession of controlled substances and/or alcohol is prohibited while conducting Lone Survivor Foundation business. Strict compliance of this policy is a condition of employment and volunteer services.

• Alcohol consumption may be permitted for those volunteers of legal drinking age at select LSF special events after your scheduled shift.

• No drug use of any kind is permitted at any LSF event.

Americans with Disabilities Act of 1990 (ADA)

Lone Survivor Foundation is committed to complying with all applicable provisions of the Americans with Disabilities Act (ADA). It is the policy of the Foundation not to discriminate against any qualified employee, applicant or volunteer with regard to any terms or conditions of employment or volunteer engagement because of such individual’s disability or perceived disability, so long as the employee or volunteer can perform the essential functions of the job. Consistent with this policy of nondiscrimination, LSF will provide reasonable accommodations to a qualified individual with a disability, as defined by the ADA, who has made LSF aware of his/her disability, provided that such accommodation does not constitute an undue hardship on LSF.

Volunteers with a disability who believe they need a reasonable accommodation to perform the essential functions of their job are encouraged to come forward and request what they require by contacting the Volunteer Manager. Upon receipt of your request, the Volunteer Manager will meet with you to discuss and identify the precise limitations resulting from the disability and the potential accommodation that LSF might make to help overcome those limitations. LSF will determine the feasibility of the requested accommodation considering various factors, including, but not limited to, the nature and cost of the accommodation and the accommodation’s impact on the operation of the LSF event, including its impact on the ability of other employees or volunteers to perform their duties and on LSF’s ability to conduct business.

LSF will inform the volunteer of its decision on the accommodation request. If the request is denied, the volunteer will be advised of their right to appeal the decision by submitting a written statement to the Volunteer Manager explaining the reasons for the request. If the request on appeal is denied, that decision is final.


The ADA does not require Lone Survivor Foundation to make the best possible accommodation, to reallocate essential job functions, or to provide personal use items (i.e. eyeglasses, hearing aids, wheelchairs, etc.)

A volunteer who has questions regarding this policy or believes that he or she has been discriminated against based on a disability should notify the Volunteer Manager. All such inquiries or complaints will be treated as confidential to the extent permissible by law.

Harassment

Lone Survivor Foundation will not tolerate any form of harassment and is committed to providing an environment that fosters mutual respect and working relationships free of harassment, including harassment based on race, color, sex, religion, sexual orientation, marital status, pregnancy, age, national or ethnic origin, disability, or military status. This policy specifically prohibits any form of harassment by or toward employees, volunteers, contractors, suppliers, or users of Lone Survivor Foundation services and facilities.

Under this policy, harassment is any verbal or physical conduct based on race, color, sex, national origin, religion, age, disability, or retaliation that has the purpose or effect of creating an intimidating, hostile, or offensive work environment; unreasonably interfering with an individual’s work performance; or affecting an individual's employment opportunities. Forms of harassment include, but are not limited to, unwelcome verbal or physical advances and sexually, racially, or otherwise derogatory or discriminatory materials, statements, or remarks.

Individuals who believe they have been subjected to harassment should report the incident to the Volunteer Manager immediately. All complaints will be investigated promptly and as confidentially as possible. Corrective action, up to and including termination of employment or volunteer service, will be taken when warranted. Any volunteer, employee or supervisor who observes or becomes aware of harassment should advise the Volunteer Manager immediately. All complaints and concerns should be brought forward right away so that appropriate steps to address them can be taken in a timely manner.

No one reporting a problem concerning possible acts of harassment will be retaliated against in any manner for having done so in good faith. Anyone engaging in any form of retaliatory action against another person for exercising rights under this policy will be subject to disciplinary action, up to and including termination of employment or volunteer service.

Volunteers with questions about what constitutes harassing behavior should be directed to the Volunteer Manager immediately.

Violence

Lone Survivor Foundation strives to provide a safe environment for all employees and volunteers, and does not tolerate any type of violence committed by or against employees or volunteers. Threats, threatening conduct, or any other acts of aggression or violence will not be tolerated. Any employee or volunteer determined to have committed such acts will be


subject to disciplinary action, up to and including termination. Anyone engaged in violent acts on the Foundation’s premises will be reported to the proper authorities and fully prosecuted.

While not all inclusive, the following list provides examples of prohibited behaviors: • Causing physical injury to another person • Making threatening remarks • Aggressive or hostile behavior that creates a reasonable fear of injury to another

person or subjects another individual to emotional distress • Intentionally damaging employer property or property of another employee or

volunteer • Unauthorized possession of a weapon while conducting Foundation business • Committing acts motivated by, or related to, sexual harassment or domestic violence

Any potentially dangerous situations must be reported immediately to the Volunteer Manager. All reported incidents will be investigated. Reports or incidents warranting confidentiality will be handled appropriately and information will be disclosed to others only on a need-to-know basis. All parties involved in a situation will be counseled and the results of investigations will be discussed with them. Lone Survivor Foundation will actively intervene at any indication of a possibly hostile or violent situation.

PERSONAL INTERACTION WITH SERVICE MEMBERS AND INDIVIDUALS WITH UNIQUE NEEDS

As an LSF volunteer, you may have the opportunity to interact with service members and individuals with unique needs. Wounded service members, individuals living with disabilities, and families of the fallen attend many events you may choose to attend as a Volunteer Advocate. For the most part, just be your kind, caring, welcoming self and honor these individuals as you would any other person.

When a wounded service member speaks with you to learn about our services, it is possible that he or she may become emotional when talking about their experience. If you are working at an event and suspect a visitor may be on a difficult emotional journey, refrain from asking if something is wrong. Rather, just ask if there is anything you can do for them. If they don’t want to talk, respect their privacy and just let them know you are there if they need anything.

While it is not common that a visitor to the LSF booth will become distressed, volunteers should be aware of this possibility and be prepared for it. If someone should become distressed at the LSF booth, it is preferable that you get an LSF Staff member involved as soon as possible. In the event that a staff member is not readily available, the best course of action is to simply listen and let them know they aren’t alone. Offer to find them a quieter, more private area if appropriate.

Program the Veteran’s Crisis Line number in your phone in case of emergency or as a resource if someone asks for it.


When speaking about a person with a disability, it is crucial to pay attention to the words you are using. Words can create barriers or promote stereotypes that are not respectful to the person with the disability. Therefore, always try to use words that promote dignity. For example, when referring to a person who uses crutches, a wheelchair, or braces try to use words that emphasize the person’s abilities: “John walks with crutches and Suzy uses a wheelchair.”

Remember that a person’s wheelchair is part of his or her personal space. Do not take the liberty of leaning on or touching the wheelchair unless specifically invited to do so.

People who use wheelchairs or who have visual impairments can usually hear perfectly fine. Be sure to speak directly to them rather than to a companion, parent, or spouse standing nearby. Likewise, people with hearing impairments can often see very well. Think before speaking, choose words wisely, and avoid over exaggerated gestures and pointing.

Another good rule of thumb is that people living with disabilities are extremely “able” in many regards.

Be polite, have good manners (such as opening a door or lifting a box), but don’t try to “over function.” Most folks will ask for help if they need it.

You may also see service animals at our events. Do not touch or engage with service animals. They have an important job and you don’t want to distract them from it. While some people don’t mind if you pet their service animal, others may decline your request or feel obligated to oblige although it makes them uncomfortable. It is usually best to remain professional and refrain from asking.

Your PsychArmor courses will also educate you on communicating with veterans and individuals with invisible wounds and injuries. The courses are highly recommended for any volunteer who may be interacting with our veteran community.


ADDITIONAL INFORMATION FOR MEMBERS OF LOCAL TASK FORCES

Our local Task Forces are groups of Veteran Advocates who are also available to help us staff events, complete occasional administrative tasks, and attend volunteer meetings in-person in the Houston and North Carolina areas where opportunities are available. Members of the local Task Forces are asked to join a second Facebook Group so that we can communicate about in-person volunteer opportunities. (Instructions on joining your appropriate Facebook Group were included in your

welcome email. Please contact the Volunteer Manager if you have any questions.)

Most in-person volunteer opportunities consist of staffing our merchandise booth at beneficiary events which are managed by third-parties to benefit Lone Survivor Foundation. Since these events are not managed by LSF Staff, patience and flexibility are required of event volunteers. Our Event Manager makes every effort to get as much information as possible about the event and the working environment prior to your assignment.

ATTENDANCE

LSF employs a small staff. When you commit to a volunteer assignment, you become a valuable member of the LSF Team and play an important role in the success of the mission. LSF understands that things can happen that may interfere with your ability to volunteer. However, when a volunteer cancels or doesn’t show up to a shift that they have committed to, it can put a strain on the Foundation and fellow volunteers. If a volunteer is assigned to help with an event, cancellation may also impact the agreement that the Foundation has made with the Event Organizers who have chosen LSF as a beneficiary. Therefore, we ask that our volunteers not make any commitments that they may be unable to fulfill.

SIGNING UP FOR EVENT OPPORTUNITIES

Once an opportunity becomes available, we will let the Task Force know about it in their Facebook Group. A link will be provided to sign up via a service called signup.com. The first time you access signup.com you will be asked to register.

Most opportunities have a limited number of spots available for volunteers. All events are offered on a first-come, first-served basis.

Approximately one week prior to the event, you will receive the details of your volunteer assignment from the Volunteer Manager. Details include location, parking, dress code, etc.


VOLUNTEER RESPONSIBILITIES AT EVENTS

Volunteers are responsible for greeting guests at our booth, answering questions about LSF and selling LSF branded merchandise. Volunteers are asked to use their personal cell phones to collect payments via the free PayPal HERE app at these events. Please note that this is separate from the standard PayPal App. Instructions on how to use the PayPal HERE app will be sent with the volunteer details one week prior to the event and we ask that you have it installed on your phone prior to arriving.

Volunteers may also be asked to help us set up and/or break down our tent and load or unload merchandise into vehicles.

On occasion, the event’s organizers may ask us to provide volunteers to help them with things such as selling raffle tickets, serving food, or helping with registration. We will always provide as many details as we can about the opportunity on the sign-up.

APPEARANCE AND DRESS

A volunteer’s dress, grooming, and personal hygiene should be appropriate to the work situation so as to present a consistent, professional, and business-like image. Provocative or messy attire is not permitted. Typically, Volunteers are required to wear a Lone Survivor Foundation shirt when working at events. One has been provided to you upon signing up. Additional shirts can be earned through service. Some events may require a different dress code, and this information will be provided on the invitation to sign up for the volunteer assignment.

Any volunteer who does not meet the standards of this policy may be asked to refrain from service at that time if their dress does not convey the appropriate image of the Lone Survivor Foundation or if it compromises the volunteer’s or other’s safety. What is deemed appropriate is at the sole discretion of the Lone Survivor Foundation Volunteer Manager.


BEST PRACTICES FOR TALKING ABOUT THE LSF PROGRAM WITH VETERANS Our therapeutic retreat program is highly effective, and the majority of our retreat attendees came to LSF on the recommendation of friends who have been through our Program. Talking to the veteran community about LSF is important because:

• When service members know that there is an organization that understands them and provides real help, their hope for a healthy and happy future is renewed.

• When service members hear about others seeking help for invisible wounds, it helps them begin to feel more comfortable seeking help as well.

If reaching out to the veteran community is something that you will be doing as a Volunteer Advocate, please be sure to provide only information that is contained within this guide. Due to the sensitive nature of our program, we need to be very careful about what we are communicating and we don’t want to make any false claims or make assumptions that we aren’t sure of. Also remember that everybody is different and our retreat program may not be the most appropriate option for some depending on where they are in their recovery.

The best practice is to focus on sharing the following while allowing our team of mental health professionals to answer more in depth questions.

• Summary of what LSF does o LSF provides a progression of no-cost therapeutic retreats focusing on the

symptoms of Post Traumatic Stress, mild Traumatic Brain Injury, Chronic Pain, Military Sexual Trauma, and Care Partner Stress. LSF serves service members (both active duty and veterans) as well as their families.

• Testimonials from our blog, YouTube, and social media • The application process (see below)

If a service member has a question that cannot be answered with the information in this guide, please direct him or her to contact our Program Team at r e t r e a t s @ l o n e s u r v i v o r f o u n d a t i o n . o r g .

THE APPLICATION PROCESS The first step in the application process is to complete the simple, one-page eligibility questionnaire at b i t . l y / l s f r e t r e a t a p p l i c a t i o n

If the service member is eligible, they will then complete an online application. Upon receipt of the application, the service member will be asked to supply a DD214 and a form from his or her physician stating that this program is appropriate for them at this point in their recovery process. They will then be contacted by our Intake Specialist to discuss more details and to schedule their retreat.

Wait times vary based on several factors. The service member will be informed of the current wait time upon speaking with the Intake Specialist.


http://lonesurvivorfoundation.org/retreats/attend-a-retreat/


Lone Survivor Foundation is funded entirely by donations made by individuals and businesses. With the average retreat costing $25,000, we rely heavily on the generosity of our supporters. We are so grateful for each and every one of them for allowing us to provide the gold standard of care that our veterans deserve without charging them anything for it.

There are several ways for supporters to get involved so that there is a good fit for everyone who wants to help our veteran community. In addition to the list below, you can find additional ways to become involved on our website and in our monthly newsletters.

NORTH CAROLINA CAPITAL CAMPAIGN In May 2017, Lone Survivor Foundation announced plans to build a retreat facility in the Fayetteville, NC area. The Retreat Facility has been designed to suit the needs of all of our retreat types and can sleep up to 9 individuals; 6 couples; or 4 families, along with staff.

A variety of donation opportunities are available: from donations of any amount directed to the capital campaign, to naming opportunities

at the facility itself. If a supporter has expressed interest in contributing to our North Carolina Capital Campaign, please email their contact information and area of interest to v o l u n t e e r @ l o n e s u r v i v o r f o u n d a t i o n . o r g and a member of our staff will contact them.

For the most current information about our new North Carolina facility, please visit b i t . l y / l s f n c

Naming Opportunities

Please refer to our website for updated information as naming opportunities are limited

Retreat Facility and Grounds – $250,000 (1 available) Pond with Fountain – $25,000 (1 available) Flag Pole – $20,000 (3 available) United States Flag Pole North Carolina Flag Pole LSF Flag Pole Fire Pit – $20,000 Activity Room – $15,000 (2 available) Yoga Room – $15,000 (1 available) Caretaker’s Quarters – $15,000 (1 available) Family Rooms – $15,000 (4 available) Therapy Room – $10,000 (4 available) Individual Rooms – $10,000 (4 available)

https://lonesurvivorfoundation.org/fayetteville-nc-retreat-facility/


Sponsorship Opportunities

Admiral – $100,000 +

16×16 Engraved Brick on the Legacy Walk

Invitation to the private Groundbreaking and Grand Opening events

Sponsorship recognition on the Capital Campaign Honor Wall at the facility

Sponsorship recognition on the LSF and Fayetteville Retreat Facility websites

Swag bag with LSF gear

Featured interview in LSF’s newsletter

Captain – $25,000-$99,999





Commander – $10,000-$24,999





Lieutenant – $2,500-$9,999





Materials and Labor Sponsorships

Below are examples of areas where you can help with an in-kind donation of building materials, or installation labor. Contact us for more information!

- 3D Rendering - Alarm System - Appliances - Architecture - Audio/Video - Brick - Cabinets - Concrete - Countertops - Doors - Electrical - Engineering - Fasteners

- Fire Pit - Flag Pole (3) - Floors - Furniture - Gas - Gutters - Hardware - HVAC - Insulation - Interior Décor - Irrigation - Landscaping - Lumber

- Paint - Plumbing - Roofing - Septic - Septic Design - Sheetrock - Siding - Site Work - Surveying - Trim - Waste Removal - Water Filtration - Windows

ONE TIME DONATIONS One time donations can be made online at b i t . l y / d o n a t e l s f

Checks can be mailed to our office at:

Lone Survivor Foundation 2636 S Loop West, Ste 280 Houston, TX 77054

MONTHLY DONATIONS FROM INDIVIDUALS

Our “Ground Support Crew” members (monthly donors) form the backbone of our organization by investing their resources in those who have invested in our freedom. Their continued support helps offset the cost of providing support for our service members. We

couldn’t be more grateful for our monthly donors!

Starting at just $25 a month, Ground Support Crew-members receive a monthly email with a picture and first-hand account from a retreat participant, letting them see the impact that their support is having on the lives of our service men, women, and families. As a small token of our appreciation, we will send them a limited-edition t-shirt following each year of giving. For more information and to sign up, supporters can visit b i t . l y / l s f g r o u n d s u p p o r t

https://lonesurvivorfoundation.org/donate/make-a-donation/

https://lonesurvivorfoundation.org/monthly-giving/


MONTHLY DONATIONS FROM BUSINESSES The LSF Veteran Support Coalition is an alliance of patriotic and veteran supporting small businesses who want to show their support in a visible way and help spread awareness within their communities regarding LSF’s therapeutic retreat services. Memberships start at $100/month, and includes a listing on LSF’s Veteran Support Coalition directory and a package of marketing materials for their business.

More information can be found at b i t . l y / v s c l s f

FUNDRAISING EVENTS There are two types of fundraising events that Lone Survivor Foundation is involved in: beneficiary events and sponsored events.

A Beneficiary Event is defined as an event hosted by an individual, business or group to raise funds for Lone Survivor Foundation. These events are considered to be financially self-

sufficient and are not managed by Lone Survivor Foundation, but Organizers agree to use guidelines set forth by Lone Survivor Foundation.

Sponsored Events have all donations and expenses routed directly to the LSF office. The Foundation assists with marketing, registration and record keeping, and issues tax receipts after the event. As such, the Event Organizer will be required to follow certain steps, use the provided forms and checklists, and participate in conference calls to ensure the success and profitability of the event. While LSF reserves the right to sponsor any event, generally only events projected to net over $25,000 are eligible for this option.

To submit an application to host an event, please visit b i t . l y / l s f 3 p e or email e v e n t s @ l o n e s u r v i v o r f o u n d a t i o n . o r g for more information.

EVENT SPONSORSHIP & TICKET SALES While most of the events associated with Lone Survivor Foundation are beneficiary events organized by third parties, LSF does host a few Foundation sponsored events each year, including the Houston Gala. LSF benefits from event sponsorships, ticket sales, and live and silent auctions. We will communicate about upcoming sponsored events via our Facebook Group and provide information on ticket pricing and sponsorship opportunities for each.

https://lonesurvivorfoundation.org/veteran-support-coalition/

https://lonesurvivorfoundation.org/events/host-an-event/



CORPORATE SPONSORSHIPS We offer a variety of ways to raise public awareness for our corporate sponsors, and are pleased to provide employee engagement opportunities for those companies with veteran hiring initiatives.

If a corporation is interested in sponsorship, please email their contact information and area of interest to v o l u n t e e r @ l o n e s u r v i v o r f o u n d a t i o n . o r g and a member of our staff will contact them.

LEGACY BRICK CAMPAIGN Supporters can leave a lasting legacy at a Lone Survivor Foundation Retreat Facility by purchasing an engraved commemorative brick for themselves or in memory/honor of a veteran or active member of the U.S. Armed Forces.

More information can be found at b i t . l y / l s f b r i c k s

DONATIONS OF STOCK Donating stock to LSF rather than selling it may result in a tax savings! For information and servicing related to donations of securities for Lone Survivor Foundation, please contact:

Dan C. Baker, Wealth Management Advisor Northwestern Mutual 713-333-5000 office [email protected] www.danbaker-nm.com

PLANNED GIVING Supporters can remember LSF in their wills or make LSF a beneficiary of their life insurance. For information on making a bequest, please visit b i t . l y / l s f p l a n n e d g i v i n g


https://lonesurvivorfoundation.org/legacy-brick/

https://lonesurvivorfoundation.org/donate/planned-giving/


ONLINE FUNDRAISERS Create your own Fundraising Page to raise funds for LSF! Tie it to an event, donate your birthday, honor someone's legacy, or start a contest with a friend in support of LSF's mission to restore, empower, and renew hope to wounded service members and their families. Fundraisers can be done online or on Facebook. Learn how to get started at b i t . l y / l s f f u n d r a i s e r s

AMAZON SMILE Amazon will donate 0.5% of the price of your eligible AmazonSmile purchases to Lone Survivor Foundation whenever you shop on AmazonSmile. It’s the same Amazon website, products, and prices as visiting amazon.com directly. To get started, please visit b i t . l y / s m i l e l s f

https://lonesurvivorfoundation.org/support/start-an-online-fundraiser/


LONE SURVIVOR FOUNDATION VETERAN SERVICES What if someone needs immediate assistance?

Lone Survivor Foundation’s resources and capabilities are limited to our therapeutic retreat program and we are not equipped to offer crisis intervention. In the event that there is an immediate crisis, contact the VA Hotline 800-273-8255 or text 838255 for help. You can also chat with a representative at v e t e r a n s c r i s i s l i n e . n e t / c h a t (24/7 responses).

Do retreat staff have credentials? Yes, retreat staff conducting groups or individual sessions consist of licensed Master’s level mental health providers. Our Equine staff are certified in EAGALA.

Will there be horseback riding? No, the LSF retreats utilize the EAGALA model of equine learning. This model focuses on the relationship between the individual and the horse. It allows the individual to problem solve, experiment, and develop solutions which work best for the individual, while working with the horses.

What are the program limitations? We do not allow weapons of any type, alcohol, or recreational drugs during our program. Participants are not allowed to leave the retreat premises during the course of the retreat, except for supervised activities.

DONATIONS/SPONSORSHIPS How do I make a donation online? Please visit our donation page to make a one-time donation or to become a monthly donor.

b i t . l y / d o n a t e l s f

Can I donate non-cash items like land or stock? Yes! Please visit our donation page to learn more about donating stock. If you’re interested in donating land or property, please contact us at l o n e s u r v i v o r f o u n d a t i o n . o r g / c o n t a c t

http://www.veteranscrisisline.net/chat

http://www.lonesurvivorfoundation.org/contact


How do I change, update, pause or cancel my monthly gift? Please contact us at l o n e s u r v i v o r f o u n d a t i o n . o r g / c o n t a c t or call 832-581-3592 and we will get that taken care of right away.

What percentage of my donation goes toward the veterans (program costs)? Our 2017 figures are as follows:

• Program Services: 77% • Fundraising: 16% • Administration: 7%

Where can I view the most recent 990’s and financial statements? Our financial documents can be found at l o n e s u r v i v o r f o u n d a t i o n . o r g / f i n a n c i a l s

Will I receive an acknowledgement letter or tax receipt for my donation? Online donations receive an email acknowledgement letter immediately following the donation. Donations made by check will receive an acknowledgement letter through the mail after the check is deposited. Consolidated receipts are sent through the mail no later than January 31st of the year following the donation. Itemized statements can be requested by contacting us at l o n e s u r v i v o r f o u n d a t i o n . o r g / c o n t a c t

MARCUS LUTTRELL / “LONE SURVIVOR” AND “SERVICE”/ “LONE SURVIVOR: THE MOVIE” How do I book Marcus Luttrell to speak at my event? or How do I schedule an interview with Marcus? Lone Survivor Foundation does not handle Mr. Luttrell’s schedule. For interview requests and event invitations, please use the contact form on his website: w w w . M a r c u s L u t t r e l l . c o m / c o n t a c t .

To request Mr. Luttrell as a speaker at your event, please use the speaking inquiry form on his website: w w w . M a r c u s L u t t r e l l . c o m / s p e a k i n g - i n q u i r y - f o r m .


http://www.lonesurvivorfoundation.org/financials



How can I get a message to Marcus? Please use the contact form on his website: w w w . m a r c u s l u t t r e l l . c o m / c o n t a c t .

How can I get an autograph/signed book, picture, etc.? Lone Survivor Foundation is unable to coordinate the transfer of items to be signed by Mr. Luttrell. Autographed copies of the books can be purchased on w w w . m a r c u s l u t t r e l l . c o m / s t o r e . Autographed pictures are not currently available.

Did the Lone Survivor Foundation receive any of the proceeds from the “Lone Survivor Movie”? While we do not have financial information from the studios, we are happy to report the studios have been extremely supportive of the families of those lost in Operation Red Wings. Here is a clip for you to see some of the comments of the family members: h t t p s : / / t i n y u r l . c o m / m 4 r v 5 v s .

In addition, movie screenings by the studio have provided fundraising opportunities to the charities of those fallen in Operation Red Wings and they have graciously included Lone Survivor Foundation. Peter Berg, the director of the movie, has also started a fund in which Lone Survivor Foundation is a recipient.

Through the movie, attention is brought to the work of the Lone Survivor Foundation. We appreciate the support so we can continue to raise funds and provide help to those men and women, and their families, who serve our country.

https://tinyurl.com/m4rv5vs

table of contents - lone survivor foundation › lsf2019 › wp-content › ...feeling and...

Documents