Table of Contents 3Table of Contents

0 Introduction 9

I.1 Skills: Introducing yourself .............................................................. 9I.2 Text: Students’ motivations ............................................................. 9

Unit 1: Management 13

1.1 Lead-in: Management ................................................................... 131.2 Core terms: Management ............................................................. 141.3 Text: Management ....................................................................... 141.4 Management: Terminology ........................................................... 171.5 Discussion: Management ............................................................. 171.6 Terminology exercise: Management ............................................ 181.7 Writing: Management ................................................................... 181.8 Grammar: Modal verbs ................................................................ 191.9 Skills: Networking and socializing ................................................. 22

Unit 2: Human Resources Management 25

2.1 Core terms: Human Resources Management/HRM ..................... 252.2 Lead-in: Human Resources Management .................................... 262.3 Text: Human Resources Management ......................................... 262.4 Text: Fresh Corner ........................................................................ 282.5 Terminology: Human Resources Management ............................ 302.6 Discussion: Human Resources Management .............................. 302.7 Terminology exercise: Human Resources Management ............. 312.8 Writing: Human Resources Management ..................................... 322.9 Grammar: Present simple & present continuous ......................... 322.10 Skills: Business letter writing ....................................................... 36

Unit 3: Products and production 39

3.1 Lead-in: Products and production ................................................. 393.2 Core terms: Products and production ........................................... 403.3 Text: Quality .................................................................................. 413.4 Text: Research and development ................................................. 42

Table of Contents43.5 Terminology: Products and production ......................................... 463.6 Discussion: Products and production ........................................... 473.7 Terminology exercise: Products and production .......................... 473.8 Writing: Products and production ................................................. 483.9 Extra reading: Outsourcing ........................................................... 483.10 Grammar: Past simple & past continuous .................................... 493.11 Skills: Memos and emails ............................................................. 54

Unit 4: Purchasing and sales 57

4.1 Lead-in: Purchasing and sales ..................................................... 574.2 Core terms: Purchasing and sales ............................................... 584.3 Text: Purchasing and sales ........................................................... 594.4 Text: Customer service is the new marketing ............................... 604.5 Terminology: Purchasing and sales .............................................. 614.6 Discussion: Purchasing and sales ................................................ 624.7 Terminology exercise: Purchasing and sales ............................... 634.8 Writing: Purchasing and sales ...................................................... 644.9 Extra reading: Internet shopping .................................................. 644.10 Grammar: Present perfect & past simple ..................................... 654.11 Skills: Negotiations ....................................................................... 69

Unit 5: Marketing 73

5.1 Lead-in: Marketing ........................................................................ 735.2 Core terms: Marketing .................................................................. 745.3 Text: Marketing ............................................................................. 745.4 Terminology: Marketing ................................................................ 765.5 Discussion: Marketing .................................................................. 775.6 Terminology exercise: Marketing .................................................. 775.7 Writing: Marketing ......................................................................... 785.8 Extra reading: Aldi ........................................................................ 785.9 Grammar: Past perfect ................................................................. 795.10 Skills: Presentations ..................................................................... 81

Unit 6: Logistics 83

6.1 Lead-in: Logistics .......................................................................... 836.2 Core terms: Logistics .................................................................... 846.3 Text: Logistics ............................................................................... 84

Table of Contents 56.4 Text: Containerization ................................................................... 866.5 Terminology: Logistics .................................................................. 896.6 Discussion: Logistics .................................................................... 906.7 Terminology exercise: Logistics .................................................... 916.8 Writing: Logistics .......................................................................... 916.9 Extra reading: DHL a logistic company ......................................... 926.10 Grammar: Active & passive .......................................................... 936.11 Skills: Telephoning ........................................................................ 96

Unit 7: Accounting and financial statements 101

7.1 Lead-in: Accounting and financial statements ............................ 1017.2 Core terms: Accounting and financial statements ...................... 1027.3 Text: Accounting and financial statements .................................. 1027.4 Text: Problems with financial statements .................................... 1037.5 Terminology: Accounting and financial statements ..................... 1077.6 Discussion: Accounting and financial statements ....................... 1097.7 Terminology exercise: Accounting and financial statements ...... 1097.8 Writing: Accounting and financial statements ............................. 1107.9 Extra reading: The Enron scandal .............................................. 1107.10 Grammar: Adjectives & adverbs ................................................ 1107.11 Skills: Describing trends, language for graphs and dyna-

mic change ................................................................................. 113

Unit 8: Finance and banking 117

8.1 Lead-in: Finance and banking .................................................... 1178.2 Core terms: Finance and banking .............................................. 1188.3 8.3 Text: Finance and banking .................................................... 1188.4 8.4 Text and discussion: Credit crunch ....................................... 1198.5 Terminology: Finance and banking ............................................. 1218.6 Discussion: Finance and banking ............................................... 1228.7 Terminology exercise: Finance and banking .............................. 1228.8 Writing: Finance and banking ..................................................... 1228.9 Grammar: Comparative & superlative ........................................ 1238.10 Skills: Report writing ................................................................... 125

Unit 9: Companies 129

9.1 Lead-in: Companies ................................................................... 129

Table of Contents69.2 Core terms: Companies .............................................................. 1309.3 Text: Company structure ............................................................. 1319.4 Text: Legal structure of companies ............................................. 1329.5 Text: SMEs ................................................................................. 1349.6 Terminology: Companies ............................................................ 1359.7 Discussion: Companies .............................................................. 1369.8 Terminology exercise: Companies .............................................. 1379.9 Writing: companies ..................................................................... 1389.10 Extra reading: Mergers and acquisitions .................................... 1389.11 Grammar: Conditionals ............................................................... 1399.12 Skills: Job applications ............................................................... 142

Unit 10: Entrepreneurship 145

10.1 Lead-in: Entrepreneurship .......................................................... 14510.2 Core terms: Entrepreneurship .................................................... 14610.3 Text: Entrepreneurship story ....................................................... 14610.4 Text: The business plan .............................................................. 14810.5 Terminology: Entrepreneurship ................................................... 15110.6 Discussion: Entrepreneurship ..................................................... 15210.7 Terminology exercise: Entrepreneurship .................................... 15210.8 Writing: Entrepreneurship ........................................................... 15210.9 Extra reading: Pitfalls of entrepreneurship ................................. 15310.10 Grammar: Future with ‘will’ and ‘going to’ ................................... 15410.11 Skills: CVs .................................................................................. 157

Unit 11: Ethics and CSR 161

11.1 Lead-in: Ethics and CSR (Corporate Social Responsibility) ....... 16111.2 Core terms: Ethics and CSR ...................................................... 16211.3 Text: Ethics and CSR .................................................................. 16211.4 Text: Ethics in multinational companies ...................................... 16411.5 Terminology: Ethics and CSR ..................................................... 16811.6 Discussion: Ethics and CSR ....................................................... 16911.7 Terminology exercise: Ethics and CSR ...................................... 17011.8 Writing: Ethics and CSR ............................................................. 17011.9 Grammar: Indirect speech .......................................................... 17011.10 Skills: Job interviews .................................................................. 174

Unit 12: Economics 179

Table of Contents 712.1 Core terms: Economics .............................................................. 17912.2 Lead-in: Economics .................................................................... 18012.3 Text: Economics ......................................................................... 18012.4 Terminology: Economics ............................................................. 18212.5 Discussion: Economics ............................................................... 18312.6 Terminology exercise: Economics .............................................. 18412.7 Writing: Economics ..................................................................... 18512.8 Extra reading: The market mechanism ....................................... 18512.9 Grammar: Relative pronouns ..................................................... 18612.10 Skills: Meetings ........................................................................... 188

Unit 13: The business cycle 193

13.1 Lead-in: The business cycle ....................................................... 19313.2 Core terms: The business cycle ................................................. 19413.3 Text: The business cycle ............................................................ 19413.4 Text: Economic policy ................................................................. 19713.5 Terminology: The business cycle ................................................ 19813.6 Discussion: The business cycle .................................................. 20013.7 Terminology exercise: The business cycle ................................. 20013.8 13.8 Writing: The business cycle ................................................ 20113.9 13.9 Grammar: Gerund & infinitive ............................................. 20113.10 Skills: Summarizing .................................................................... 205

Unit 14: Labour Market 209

14.1 Lead-in: Labour market .............................................................. 20914.2 Core terms: Labour market ......................................................... 21014.3 Text: Labour market .................................................................... 21014.4 Terminology: Labour market ....................................................... 21314.5 Discussion: Labour market ......................................................... 21414.6 Terminology exercise: Labour market ........................................ 21414.7 Writing: Labour market .............................................................. 21514.8 Extra reading: ‘New Guest Workers’? ........................................ 21514.9 Grammar: Phrasal verbs ............................................................ 21614.10 Skills: Essay writing .................................................................... 220

Unit 15: International trade 225

15.1 Lead-in: International trade ......................................................... 225

Table of Contents815.2 Core terms: International trade .................................................. 22615.3 Text: International trade .............................................................. 22615.4 Terminology: International trade ................................................. 23115.5 Discussion: International trade ................................................... 23215.6 Terminology exercise: International trade .................................. 23215.7 Writing: International trade ........................................................ 23315.8 Extra reading: Trade agreements ............................................... 23315.9 Grammar: Countable & uncountable nouns ............................... 23415.10 Skills: Complaining ..................................................................... 238

Unit 16: Intercultural management 243

16.1 Lead-in: Intercultural management ............................................. 24316.2 Core terms: Intercultural manage 1,0000 Britische Pfund ment 24416.3 Text: Intercultural management .................................................. 24416.4 Text: Cultural misunderstanding example ................................... 24716.5 Terminology: Intercultural management ..................................... 24716.6 Discussion: Intercultural management ....................................... 24816.7 Terminology exercise: Intercultural management ...................... 24816.8 Writing: Intercultural management ............................................. 24916.9 Grammar: Prepositions of time and space ................................ 24916.10 Skills: Small talk .......................................................................... 253

17 Indexdirectory 337