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For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 1 Advances Guide TA Claims Partner May 2018

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Page 1: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 1

Advances Guide

TA Claims Partner

May 2018

Page 2: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 2

Table of Contents

Table of Contents .................................................................................................................................... 2

Introduction ............................................................................................................................................ 3

Step 1: Creating an Advance Request ................................................................................................. 4

Step 2: Reviewing the Basic Information for the Advance Request .................................................... 6

Step 3: Filling in the Advance Request Details .................................................................................... 7

Step 4: Entering the Payment Information ....................................................................................... 12

Step 5: Attaching Supporting Documents ......................................................................................... 16

Step 6: Certifying the Advance Request and Submit for Approval .................................................... 18

Step 7: Updating Advance when Request has been Returned .......................................................... 20

Responding to Messages from ADB .................................................................................................. 22

Confirming Details of Payment ......................................................................................................... 25

Page 3: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

TA Claims Partner Advances Guide

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 3

Introduction

Create and Submit Advances for TA Contracts Online!

Consultants can now request advances based on the reimbursable amount provisions listed in the

timebased or partial lump-sum contracts.

The contract lists down the reimbursable expenses line items and the maximum

amount that can be requested for advance by the consultant or firm

representative.

This guide presents the 6 steps in creating the Advance Request.

Step 1 Step 2 Step 3 Step 4

Step 5 Step 6

Create

Advance

Request

Review

Basic

Information

Fill the

Advance

Details

Enter

Payment

Information

Attach

Supporting

Documents

Certify and

Submit

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Sticky Note
Please use the header of the one in production. This comment is true for all QRGs and manuals.
Page 4: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

TA Claims Partner Advances Guide

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 4

Step 1: Creating an Advance Request

1. In the TA Claims Partner Dashboard, click on the [Create Advance] link.

2. The Contract Selector will appear. Select which contract you wish to submit an advance for

from the dropdown list.

The dropdown list will display all active contracts (not financially closed) of the

consultant or the firm. You may also click on the Question Mark icon ( ) to see

the reason why a contract is not displayed in the list.

3. Click [Proceed]. You will be led to the Basic Information screen.

1

Page 5: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

TA Claims Partner Advances Guide

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 5

2

3

Page 6: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

TA Claims Partner Advances Guide

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 6

Step 2: Reviewing the Basic Information for the Advance Request

1. In the Advance Request page, review the Contract, Name of Consultant and the TA

Number/Title and see if it is correct.

2. Click on [Save and Next]. You will be led to the Advance Details page.

Clicking on [Save as Draft] will allow you to have a draft advance record in your

Dashboard for easy access should you need to log out of the system without

submitting the request for approval.

Advance requests should be submitted 14-days before the acivity.

1

2

Page 7: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

TA Claims Partner Advances Guide

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 7

Step 3: Filling in the Advance Request Details

1. In the Advance Request screen, click on the [Add Per Diem] to request an advance for

allowances. The Per Diem Form pop-up window will appear.

2. Select the appropriate expense item Category from the dropdown list.

3. Select from the dropdown lists the Country and City the consultant will be assigned to.

4. Select from the calendar icons the dates the consultant will be in the field. Also, enter the

Number of Days that is being advanced for.

5. Enter the Daily Rate being advanced for.

1

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Please update this screen. Same comment made as of April 12.
Page 8: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

TA Claims Partner Advances Guide

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 8

If the Per Diem being advanced will be in local

currency, select the (a.) Cost Currency from the

drop-down list, (b.) enter the Exchange Rate that

applies to the expense and select the (c.) Contract

Currency from the drop-down.

If Cost Currency is the same as the Contract

Currency, Exchange Rate will be defaulted to 1 and

not updatable.

6. Click [Save]. This will close the form and a record will be created under the Per Diem area.

Have a copy of the contract when creating the advance as reference on the

dates, amounts and additional details that needs to be in the request.

4

5

6

3

2

a

b

c

Page 9: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

TA Claims Partner Advances Guide

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 9

7. Click on the [Add Air Fare] to request an advance for the airticket. The Air Fare Form pop-up

window will appear.

8. Select the Category from the drop down and enter the Actual Route Taken for the trip.

9. Select from the calendar icons the dates the consultant will fly in and out of the field. Also,

enter the number of Routes Taken by the consultant to reach the destination and back to the

home office.

Select if the route taken is round trip (1.0) or one-way (0.5).

10. Select the Cost Currency and enter the Amount that will be requested for the advance.

If the amount being advanced will be in local

currency, select the (a.) Cost Currency from the

drop-down list, (b.) enter the Exchange Rate that

applies to the expense and select the (c.) Contract

Currency from the drop-down.

If Cost Currency is the same as the Contract

Currency, Exchange Rate will be defaulted to 1 and

not updatable.

11. Click [Save]. The Air Fare Form will close and a record will be appear under the Air Fare area.

a

b

c

Page 10: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

TA Claims Partner Advances Guide

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 10

12. Click on the [Add Reimbursable Expense]. The Reimbursable Expense Form pop-up window

will appear.

13. Select the Category of the expense item being advanced.

14. Select the dates after clicking on the calendar icons.

15. Enter the Activity Description in the provided field.

16. Select the Cost Currency and the enter the Amount that will be requested for the advance.

If the amount being advanced will be in local

currency, select the (a.) Cost Currency from the

drop-down list, (b.) enter the Exchange Rate that

applies to the expense and select the (c.) Contract

Currency from the drop-down.

If Cost Currency is the same as the Contract

Currency, Exchange Rate will be defaulted to 1

and not updatable.

17. Click [Save]. The Reimbursable Expense Form will close and a record will be created in the

Reimbursable Expense area.

10

11

8

9

a

b

c

Page 11: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

TA Claims Partner Advances Guide

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 11

18. Review the items and costs in the advance request.

19. Click [Save and Next]. You will be led to the Payment Information screen.

Items not consistent with clauses in the contract or would exceed the

undisbursed contract balance will be highlighted Yellow for Warnings and Red

for Errors. Warnings can be viewed as FYI messages but Errors require changes

in the fields.

1

13

1 14

1

15

1

16

1

17

1

19

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Sticky Note
Please change screen. This was also commented last April 12
Page 12: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

TA Claims Partner Advances Guide

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 12

Step 4: Entering the Payment Information

1. For each currency in the Payment Information screen, click on the Pencil icon to enter the

account information where the payment will be forwarded to. The Update Payment

Information pop-up window will appear.

Click on Guide to Payment Information to have guidance in filling up the form.

2. Enter the bank account details in the provided fields, making sure that the required

information (*) are filled up.

1

1

Page 13: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

TA Claims Partner Advances Guide

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 13

If payment was made for the contract before the TA Claims Partner’s release, you can

select the record from the drop-down list to Load your Latest Payment Information.

3. Click [Save]. This will close the Update Payment Information pop-up window and a record

will be created.

The entry of the Payment Information will only be required for first-time

transactions and will be re-used for succeeding claims and advances.

Changing payment information is highly discouraged in the middle of the

consulting engagement. If the change is unavoidable, ensure a contract variation

for the adjustment has been approved before changing the bank information in

the system.

Page 14: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

TA Claims Partner Advances Guide

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 14

4. Review the bank information for each currency.

1

3

Page 15: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

TA Claims Partner Advances Guide

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 15

If Check Payment

was agreed upon

during the

contract

negotiations, the

option will be

available in the

form. ADB will

require you to be

in HQ to receive the check in the ADB Cash Room. ADB will not release the check

to proxies nor will it send the check via courier.

You can opt to change from Check to Electronic Payment Method by (1.) securing

an approved contract variation, (2.) select Electronic in the window and (3.) fill

out the form that will apear.

5. Click [Save and Next]. You will be led to the Supporting Documents screen.

Click on the Record row to view details of the payment information. Click on the

Pencil icon to update the record.

1

5

Page 16: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

TA Claims Partner Advances Guide

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 16

Step 5: Attaching Supporting Documents

1. In the Supporting Documents screen, click on the [Add File] button. Browse for the file that

supports the amount of the expense item being advanced.

Click on the Guide to Supporting Documents to be guided when uploading the

required attachments for each out-of-pocket expense item being advanced.

2. Tick all the Document Types that apply for each document that will be uploaded.

3. Click on [Start Upload].

4. Click on [Save and Next]. This will lead to the Consultant’s Certification screen.

2

1 3

4

Page 17: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

TA Claims Partner Advances Guide

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 17

Clicking on the [Start upload] button in the header area will upload all files at

the same time. Clicking [Start] in the line item will upload the corresponding file.

When uploading zipped files, select [Others] under the Document Type and

identify the documents in the Description field.

Also, you can upload a maximum of 5 files at a time with a maximum file size of 10mb

per document.

Page 18: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

TA Claims Partner Advances Guide

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 18

Step 6: Certifying the Advance Request and Submit for Approval

1. In the Consultant’s Certification screen, review the List of Warnings and Errors and the

Summary of Advances and see if it’s correct.

2. Review the Consultant’s Certification and click on the tick box to signify agreement to the

list.

3. Click [Submit].

The [Submit] button will appear after clicking on the Consultant’s Certification

tick box.

Not addressing Error messages will also not enable the [Submit] button to

appear.

2

1

3

Page 19: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

TA Claims Partner Advances Guide

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 19

4. In the Confirmation pop-up window, click [Yes] to confirm items and supporting documents

in the advance are correct and complete.

5. In the Success pop-up window, click [Ok].

Consultants will be cc’d in the email notification that the system will send to the

project lead informing him/her the request for the endorsement of the

claims/advance.

The system will also send another email addressed to the claimant when the

request will be sent to the CTLA Processor.

5

4

Page 20: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

TA Claims Partner Advances Guide

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 20

Step 7: Updating Advance when Request has been Returned

If there are concerns or discrepancies in the Advance, the user unit or CTL can return the request to

the consultant or the firm representative. An email will be sent by the system with what changes are

needed before submitting the request again.

1. Review the Subject line of the email to see if the request has been returned by the User Unit

or CTL.

2. Note the CP Transaction No. for reference.

3. See the user unit’s or CTL’s Reason for returning your request.

4. Click on the link to access the advance request.

5. Log in the system. You will be led to the Dashboard.

6. In the List of Claims, click on the row with of the noted CP Transaction No. to update.

1

3

4

1

3

4

4

2

2

Page 21: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

TA Claims Partner Advances Guide

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 21

Review Steps 3 to 5 to see steps on how to change items needed to be addressed

based on the list in the Reasons for Returning in the email notification.

5

6

Page 22: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

TA Claims Partner Advances Guide

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 22

Responding to Messages from ADB

Another option when having concerns for the advance is by the project unit or CTL send questions or

requests to the claimant through the Messaging facility provided by the system.

The Messaging Facility will only be available when the Project Team or CTL sends

a message to the claimant.

1. On the email notification, click on the provided link. You will be led to the CMS Login screen.

2. Click on the Consultant/EA button.

3. Enter your Username and Password and click on the Login button. You will be led directly to

the record.

2

Page 23: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

TA Claims Partner Advances Guide

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 23

4. Click on the Message to ADB link to see the message. The Message ADB Staff pop-up will

appear.

5. Enter the response in the provided field. Make sure that each message won’t go beyond 500

characters.

There are no limits on the number of messages that can be sent to Project Officer

or CTL.

3

4

Page 24: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

TA Claims Partner Advances Guide

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 24

6. You can also attach files by clicking on the Browse button and search for the document.

7. Click on Send Message to forward the response.

The file attached will also be sent to ADB after clicking on Send Message.

5

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Page 25: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

TA Claims Partner Advances Guide

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 25

Confirming Details of Payment

Upon completion of processing of the request, a new screen will be made available for claimants to

see details on how much was approved and paid with respect to what was in the advance.

1. In the Dashboard, select in the Status dropdown list:

a. Partially Approved

b. Approved

c. Partially Paid

d. Paid

2. Click Search. The result will be displayed below.

3. Click on the Advance record to be led to the Billing Unit Disbursement Processing screen.

4. In the Voucher area, check the Category, Amount Requested, Amount Paid/Liquidated and

the Difference of the amount forwarded to the claimant.

1

2

4

Page 26: TA Claims Partner - Asian Development Bank · TA Claims Partner Advances Guide For more information, email adbtaclaims@adb.org or call TA Claims HelpDesk (+632) 6324900 3 Introduction

TA Claims Partner Advances Guide

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 26

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Please remove this page.