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Level 5, 182 Victoria Square, Adelaide SA 5000
T (08) 8221 7177
F (08) 8221 7188
HEAD OFFICE:VOLUNTEERING SA&NT
Shop8/41CavenaghStreet,DarwinNT0800
T (08) 8981 0027
F (08) 8981 0067
DARWIN OFFICE
AnunguHouse44BathStreet,AliceSpringsNT0870
T (08) 8952 9630
F (08) 8952 7373
alice springs OFFICE
www.volunteeringsa-nt.org.au
VSA&NTacknowledgethesupportofourpartners:
Thankyoutooursponsor:
Volunteering SA&NT Annual Report 2011-2012
PresentedattheAnnualGeneralMeeting24 October 2012AdelaidePavillion
DepartmentforCommunitiesandSocialInclusionOfficeforVolunteers
Australian Government TheDepartmentofPrimeMinisterandCabinet
contentsPatron’s Message
Joint Message from the Chair & CEO
Our Measures
VSA&NT Workforce
Treasurer’s Report
Board of Managements’ Report
Auditor’s Independence Declaration
Income Statement
Notes to Financial Statements
Statement by Members of the Board of Management
Independent Auditor’s Report
Report by Members of the Board of Management
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PATRON’S MESSAGE
As the Patron of Volunteering SA&NT, the organisation’s 30th anniversary provides me with an ideal opportunity to acknowledge not only the peak body’s many achievements in that time, but to also celebrate a most wonderful element of our community life - the work of volunteers.
Volunteers make a vast contribution to society. They have generosity of spirit, passion and commitment, selflessness and optimism, and give their time freely with no expectation of reward.
Every day, thousands of people voluntarily give their time and talent to thousands of organisations. They share their knowledge and skills and are there to help out in times of need. They are truly a national asset.
Simply put, I would like to say thank you to the many volunteers who truly make a difference to the lives of others.
Thank you also to Volunteering SA&NT for leading the way in advancing the not-for-profit sector in South Australia and the Northern Territory. I commend you for your dedication, highly professional services and support and the networking opportunities you offer.
What started as The Volunteer Centre of South Australia in 1982 and became Volunteering SA&NT, continues to be an organisation that capably represents the interests of volunteers, the volunteer sector and the not-for-profit community.
It is through these efforts, and by promoting the rich experiences and benefits of volunteering, that the sector will continue to go from strength to strength.
His ExcellencyRear Admiral Kevin Scarce AC CSCS RANR
Governor of South AustraliaPatron of Volunteering SA&NT
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03Royal Society for the Blind
Credit: Liam West, Lightly Salted Photography
joint message from the CHAIR & CEO
It is a pleasure to present Volunteering SA&NT’s Annual Report for the 2011-12 financial year. It has been a year of focused effort to deliver on our Strategic Goals of Leading, Partnering, Building and Viability defined in our Strategic Plan 2012-2015.
Again this year we achieved outstanding outcomes for volunteers, volunteer involving organisations and specific population cohorts. We provide a state and territory wide service to the full extent of our budget limited only by resourcing; and just a few of those achievements are highlighted in this report.
IYV+10
2011 marked the 10th anniversary of United Nations International Year of the Volunteer, 2001. For Volunteering SA&NT (VSA&NT), our own IYV+10 celebratory events and activities centred on our key strategic goals of collaboration and partnership. IYV+10 collaborations saw an unprecedented level of new initiatives undertaken and included VSA&NT partnering with:
• The NT Government and the Department of the Chief Minister to present the NT Volunteer of the Year Awards
• The Office for Volunteers to co-host the 2011 State Volunteer Congress ‘To Infinity and Beyond’ and a week-long program of seminars
• The Local Government Community Managers Network to run SA’s first two day conference on volunteer management entitled ‘R U Ready? Volunteering for a Sustainable Future’
• Community CPS Australia Credit Union to promote volunteer roles to their 180,000 members and staff
• Southern Volunteering SA, Northern Volunteering SA and Limestone Coast Volunteer Resource Centre to bring international volunteer management expert, Susan Ellis, to Adelaide for a highly successful Master Class for managers of volunteers
• Community Houses SA to host Jean Roberts, a “good governance” specialist, for a series of workshops
• Adelaide City Council to sponsor the making of a short 8 minute film entitled ‘Inspirational Volunteers - Adding Life to the City’, which showcased various not-for- profit organisations and their volunteers in and around the city
• Adelaide City Council, Local Government Volunteer Managers Forum, University of SA and Office for Volunteers established two ‘red V’ flower beds in Adelaide in Victoria Square and King William Road opposite the Adelaide Oval.
These events underscore the recognition of volunteering as a vital aspect of a robust community.
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joint message from the chair & ceo 05
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Evelyn O’LoughlinCEO
Volunteering SA&NT
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joint message from the chair & ceo
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Thanks also to the Board of VSA&NT for their contribution, commitment and passion for our organisation, its people and the volunteering sector; and our Aboriginal Reference Group who have worked alongside of us and shared our commitment to volunteering.
In October 2011 we farewelled Ms Janet Stone from her role as Chairman, a position she’s held for the past 8 years. We sincerely thank Janet for her steady and unerring leadership that has seen our organisation flourish.
Tim JacksonChairperson
Volunteering SA&NT
AdVocAcY And PolIcY deVeloPment
One of VSA&NT’s most successful strategies this year was representing the volunteering community through advocacy and policy. As a member of the Federal Government’s Not-for-profit Sector Reform Council, the VSA&NT’s CEO is at the forefront of policy development impacting on the NFP sector. In addition, our CEO is a member of the newly formed South Australian Government’s Ministerial Advisory Group on Volunteering, which held its inaugural meeting in February 2012.
PerformAnce results
Once again we continue to excel against our Strategic Plan 2008 – 2011 goals of Leading, Partnering, Building and Viability and have outlined our significant achievements during the past 12 months in ‘Our Measurers’ on the following pages.
We have met or exceeded the majority of our performance measure targets set out in the previous year’s Operational Plan and our Strategic focus continues to be on leadership, partnering and continuous building through our programs, services and training.
A significant achievement for 2011-12 was that more than 13,700 people were assisted towards volunteering opportunities during the period, a 13% increase on the previous year. Over 2,000 member and non-member organisations across SA and NT benefited from our services. Financial membership increased by 6% compared to the previous year and our membership base represents more than 120,000 individual volunteers. We continue to measure ourselves against, ‘South Australia’s Strategic Plan’ targets and Federal
Government’s ‘National Volunteering Strategy’ in the delivery of our programs and services.
Our programs and initiatives continue to make a difference. For example, this year saw a 50% increase in the demand for customised training to meet the specific needs of organisations. The number of volunteer managers and coordinators attending our training increased by 270% compared to the previous year. There were over 225,000 page views on our website for the year, with pages relating to finding volunteer positions and training being the most visited.
our thAnks
Volunteering is critical to the Northern Territory and South Australia’s growth and development and VSA&NT’s ability to lead, grow and promote volunteering and the volunteering sector cannot be achieved on its own.
We thank our Patron, His Excellency, Rear Admiral Kevin Scarce, AC CSC RANR Governor of South Australia, for his continued support through his visits to organisations reliant on volunteer efforts, his attendance at volunteering related events and his valuable input into improving, growing and developing our volunteering sector.
We also extend our thanks to the South Australian Minister for Volunteers, Hon Ian Hunter MLC for his support of both the sector and VSA&NT. In the Northern Territory, we thank and acknowledge the Chief Minister at the time, Hon Paul Henderson MLA and his staff; and Hon Adam Giles MLA, for his ongoing generous support. Additionally, our thanks go to our members, supporters and our funding partners at national and state levels.
Most importantly we thank our staff and volunteers for their exceptional contribution to VSA&NT and their continued commitment to our joint endeavours. This year our volunteers contributed an outstanding 7,820 hours to our organisation, valued at over $183,000!
We look forward to continuing to work with you to positively impact the communities and the lives of the people we serve.
joint message from the chair & ceo
During the year Volunteering SA&NT (VSA&NT) reviewed and updated our Strategic Plan. This report summarises the progress against the measures defined in our Strategic Plan 2012-2015 for our Strategic Goals of Leading, Partnering, Building and Viability. A range of quantitative and qualitative data collection tools, including surveys, were used to compile this report.
LeADInG
The 2012 VSA&NT annual stakeholder survey explored our goal of Leading and the strategies implemented to achieve this goal. 81% of those that rated our performance reported that VSA&NT achieved our strategies for Leading well or very well1.
focus/ LEAD BY ExAMPLE; UNDERPIN WORK WITH COLLABORATION; MAxIMISE OPPORTUNITIES; ROLE MOdEL BEHAVIOUR; LEAD INTERNALLY AND ExTERNALLY; ENHANCE UNDERSTANDING, DIVERSITY AND IMPACT; BOLd VISION; MARKET LEAdERS
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our measures
The level of expertise on volunteer management and volunteering, and the advice provided to the sector, was well regarded by survey respondents with 92% of those that answered this question reporting that VSA&NT did this well or very well.
The provision of advice to organisations through the Volunteer Management Help desk remained steady in this period, with VSA&NT responding to an average of five requests per day. This year to improve the efficiency of this service VSA&NT increased the number of staff to improve the timeliness of our responses. An analysis of Help desk enquiries highlighted that questions from the sector are becoming more complex. Many of the enquiries related to insurance and the impact of the harmonisation of OHS laws on the sector. There was also an increase in the number of requests from both volunteers and volunteer managers to resolve grievances. Some of the questions raised in the reporting period, included:
• How do I refuse a volunteer who is not suitable for a role without being subject to disability discrimination?• Is it mandatory for all volunteers working in nursing homes to have CPR training?• If a volunteer who performs well in their position is convicted of an offence outside of the workplace, how do I know what offences are good or bad?• What is the youngest age a person can volunteer? How different is that for the age of a young person seeking paid employment?• How do you manage volunteers that get too friendly with clients?
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WELL
ROOM FORIMPROVEMENT
NOT WELL
44%
37%
15%
4%
leAdIng08 our measures
Starlight Children’s Foundation
129% of survey respondents were not sure how well we had achieved this goal.
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Representing the volunteering community through advocacy and policy was also one of VSA&NT’s more successful strategies this year with 85% of survey respondents that answered this question reporting that VSA&NT did this well or very well. Highlights for the year included:
• As a member of the Federal Government’s Not-for-profit Sector Reform Council, VSA&NT’s CEO, Evelyn O’Loughlin, is at the forefront of policy development impacting the NFP sector. In addition, she is the Chairperson for a Not-for-profit Sector Reform Council – Volunteer Working Group, created to help volunteer organisations and volunteers to understand and comply with their legal requirements under the impending new Work, Health and Safety legislation. • Ongoing, regular meetings between the South Australian Government Minister for Volunteers, Hon Ian Hunter MLC, the VSA&NT Chairperson and the VSA&NT CEO.• VSA&NT CEO, Evelyn O’Loughlin, is a member of the newly formed Ministerial Advisory Group on Volunteering, which held its first meeting in February 2012.• Extensive negotiations with the NT Government Chief Minister’s Office Emergency Management to create a MOU that engages VSA&NT to become the ‘point of call’ for the management of spontaneous volunteers after a natural disaster. • VSA&NT also played a key role in monitoring the progress of the harmonisation of the national and state OH&S Laws and its impact on the
volunteer sector, both within SA and in other States. VSA&NT provided feedback to government and information to the sector about the proposed changes to facilitate the transition.• VSA&NT CEO, Evelyn O’Loughlin, is a National Compact Champion and promotes the potential of the National Compact to change the way we work together. As such, the VSA&NT CEO has encouraged NFP organisations to sign up to the ‘National Compact’ and has promoted the Federal Government’s ‘National Volunteering Strategy’ in a variety of forums.• VSA&NT acted on behalf of a number of Volunteer Resource Centres, the Volunteer Sector Industry Reference Group, and the Local Government Volunteer Managers Network to provide formal feedback to South Australian Certificate of Education Board in relation to the Personal Learning Plan (PLP) for high school students. SACE embraced the feedback and amended the PLP to remove the mandatory requirement for volunteering. • In response to the SA Government policy decision to charge fees for parking in public hospitals, VSA&NT sent letters to Public Hospitals and SA Health informing them of the Model Code of Practice for Volunteer Involving Organisations (Volunteer Australia 2005) and successfully lobbied for volunteers to be able to apply for an exemption for parking fees.• During the reporting period, VSA&NT supported the work of local government volunteer managers and the Australian Services Union to develop a policy
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framework to guide practical application of the distinction between paid and unpaid work, as a positive progression to its Agreement with SA Unions in this area.
VSA&NT, through our research team, continues to conduct research to inform our work and strengthen outcomes. This work is not always visible to our stakeholders however 76% of survey respondents that answered this question reporting that VSA&NT did this well or very well. Examples of research undertaken during the period include:
• In partnership with DPC, OFV, DFEEST, Adelaide University, Uni SA and the LGMA, VSA&NT worked on developing a new research project proposal ‘Into and Out of Work: the relationship between participation in volunteering and paid employment at the beginning and end of the work-life course’. • Building on research previously conducted by VSA&NT with the Uni SA School of Health Sciences to identify barriers to volunteering for people with disabilities VSA&NT has now implemented a placement project to support people with disabilities into volunteering.
VSA&NT strives to maximise the media opportunities to promote volunteering. We continue to use targeted media releases to communicate to the general community and authored regular columns in papers and magazines, such as darwin Life, ensuring wide exposure for the sector. In total 68% of survey respondents that answered this question reported that VSA&NT maximised media opportunities about volunteering either well or very well. Media mentions during the reporting period increased by 22% compared to
the previous year. Print remained the highest media format while on-line media showed the most significant growth.
This year VSA&NT continued to promote volunteer opportunities through a range of strategies including: Viktor On-Line, our website, the weekly electronic newsletter V-News, phone, email and face to face interviews. 86% of survey respondents that answered this question reporting that VSA&NT promoted volunteering well or very well.
This year more than 600 organisations advertised their volunteer positions with VSA&NT and at 30 June 2012 there were 1,325 active positions, translating into over 10,000 volunteer vacancies on Viktor, our on-line data base.
In total more than 13,700 people were assisted towards volunteering opportunities during the period, a 13% increase on the previous year. Web based support continued to grow, increasing by 15%.
medIA mentIons
TV
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2011-2012
focus/ INVOLVEMENT ANd INCLUSION AT ALL LEVELS; LOCAL, NATIONAL & INTERNATIONAL CONNECTIONS; FLExIBILITY; POSITIONING; PARTICIPATION; MULTI dIMENSIONAL PARTNERSHIPS; COLLABORATION; RESPECT DIVERSITY
There has been a steady growth in the number of face to face referrals in the NT during the reporting period with the location of the office, recruitment of VSA&NT volunteers, and improved office signage making a tangible difference. Darwin, Upper Spencer Gulf and Alice Springs have also shown a marked increase in the number of vacancies listed on the Viktor On-Line database.
Service improvement activities for the period included working with Volunteering WA, Volunteering Australia, SEEK and VRCs to update Viktor On-Line and Go Volunteer position advertising services. In addition two SA based not-for-profits were trained to enable them to manage their own volunteer positions on Viktor On-Line and VSA&NT developed new training on writing and advertising volunteer role descriptions to improve the recruitment outcomes for Viktor On-Line customers.
VSA&NT also developed a direct link from the Community CPS Australia website to Viktor On-Line across four states, to enable their 180,000 members to directly access volunteering opportunities.
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The 2012 VSA&NT annual stakeholder survey explored our goal of Partnering and the strategies implemented to achieve this goal. 83% of those that rated our performance reported that VSA&NT achieved our strategies for Partnering well or very well2.
VSA&NT strives to work with a diverse range of organisations and individuals and to be perceived as a collaborative organisation. This year VSA&NT staff worked with over 2,000 organisations through delivery of services, collaborative projects and participation in networks.
This year VSA&NT had a focus on developing strategic relationships with the corporate sector, academia and the public sector. 86% of survey respondents that answered this question reported that VSA&NT developed relationships with key partners well or very well. Examples of partnership outcomes include:
• VSA&NT developed a partnership with South Australian Institute of Business and Technology Pty Ltd to place business management students with not-for-profit organisations in a service – learning program to gain valuable work skills.• This year VSA&NT established a significant partnership with Community CPS Australia, developing and servicing a direct link from the CCPS website to Viktor On-line across four states, enabling 180,000 CCPS members to readily access sector volunteering opportunities. • In partnership with Whyalla City Council, Advancing Whyalla, Regional Development Australia – Whyalla and Eyre Peninsula, North Whyalla Football and Sporting Club and the Department of Education and Child Development VSA&NT delivered the inaugural Whyalla Volunteer Forum.• VSA&NT facilitate a State-wide VRC network using IT technology to enable participation for participants in regional areas as a result of feedback from regional VRCs indicated a strong a desire to be part of a State-wide network. • VSA&NT strives to maximise the opportunities provided by events to develop and strengthen partnerships with the sector. VSA&NT, with government and sector partners, successfully developed
VERY WELL
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NOT WELL
55%
28%
13%
4%
PArtnerIng
PeoPle AssIsted toWArds VolunteerIng
FACE TO FACE CONSULATION
PHONE/EMAIL SUPORT
WEB BASEd ASSISTNACE
0 50 100 150 200 250 300
2010-2011
2011-2012
2009-2010
In all our work with members and stakeholders VSA&NT strives for positive engagement and 82% of survey respondents that answered this question reported that VSA&NT did this well or very well. This year VSA&NT staff worked with over 2,000 member and non-member organisations.
VSA&NT continues to have a stable membership base and at 30 June 2012 the financial membership was 409 organisations and individuals, a 6% increase compared to the previous year. It is notable that this membership base represents more 120,000 individual volunteers. VSA&NT membership includes all volunteering sectors and the distribution of membership across sectors remains consistent with previous years.
PARtneRInG
SA Ambulance
243% of survey respondents were not sure how well we had achieved this goal.
our measures14
and managed several events during the reporting period including; R U Ready? Volunteering for a Sustainable Future Conference, SA State Volunteer Congress 2011, Connecting Women, Inspiring Futures and Managing Event Volunteers.
VSA&NT has a strong focus on working with diverse communities with 82% of survey respondents that answered this question reporting that VSA&NT did this well or very well. Through our stakeholder organisations VSA&NT can also demonstrate that we support diverse communities as evidenced by the survey which shows the diversity of communities supported.
Examples of our work with diverse communities include:
• The VSA&NT Aboriginal Reference Group and Australian Volunteers International youth volunteering project continued this year and successfully negotiated funding to support the appointment of key project staff to drive the implementation of the project. Volunteers were recruited and volunteer projects were identified by the by the Oodnadatta community.• VSA&NT supported diversity and engaging new communities in volunteering with our placement service, a specialised service that assists both volunteers and organisations to ‘get ready’ for the volunteering match, resulted in: 8 new Golden Gurus volunteer mentors matched with NFP organisations needing professional mentoring support, 92 people with special needs placed into volunteering, including people with a disability, ex-offenders and people with limited English language skills.
VSA&NT’s partnerships with the corporate sector continued to grow in the reporting period. 81% of survey respondents that answered this question reported that VSA&NT developed employee programs well or very well. There was a significant 73% increase in the number of employee volunteers placed in the NFP sector. In total 283 volunteers from 7 large corporations supported projects in 26 community sector organisations this year and the program continues to grow.
VSA&NT staff participated in more than 70 local, state and national networks and policy development forums and 86% of survey respondents who answered this question
BUILDInG
focus/ TECHNOLOGY; PARTICIPATION; NETWORKS; PROFESSIONALISM; TRAINING; SKILL dEVELOPMENT; CONSISTENT ExCELLENCE; PROMOTE ACHIEVEMENTS; PROMOTE EFFICIENCIES BETWEEN ORGANISATIONS; DIVERSITY
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communItIes of Interest suPPorted
PEOPLE WITH A DISABILITY 75.7%
OVER 55’S
CALd
ATSI
YOUTH
JOB SEEKERS
OTHER
73.0%
71.1%
63.2%
61.8%
39.5%
2.0%
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WELL
ROOM FORIMPROVEMENT
NOT WELL
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28%
20%2%
BuIldIngreported that VSA&NT did this well or very well. Highlights of our work this year included:
• VSA&NT continued to lead the Community & Voluntary Sector Industry Advisory Group, which provides advice to the TAFE SA Regional, Community Services and Health Workforce Services team.• The VSA&NT CEO is part of the Australian CEO Network (CEON) which works in partnership and advises PM&C on volunteering issues.• VSA&NT with State and interstate governments and peak bodies is collaborating to develop policy around the ‘Engagement of spontaneous volunteers following a Natural Disaster’.
The 2012 VSA&NT annual stakeholder survey explored our goal of Building and the strategies implemented to achieve this goal. 78% of those that rated our performance reported that VSA&NT achieved our strategies for Building well or very well3.
This year VSA&NT developed innovative solutions to promote the work done by VSA&NT and volunteers general. This is reflected in the stakeholder survey where 78% of survey respondents that answered this question reported that VSA&NT did this well or very well. Highlights for the year included:
• In partnership with the Adelaide City Council large red V’s of petunias to celebrate and promote volunteering were displayed in Victoria Square and in North Adelaide. • To mark International Year of Volunteers 10th Anniversary, Volunteering SA&NT and Adelaide City Council made a short film about volunteers in Adelaide CBD. The film titled “Inspirational Volunteers - Adding Life to the City”, showcased seven not-for-profit organisations and their volunteers in and around the city. The film recorded over 4,000 views.• To celebrate National Volunteer Week VSA&NT organised a march from the Torrens Parade Ground to Victoria Square for 300 Volunteers from more than 24330% of survey respondents were not sure how well we had achieved
this goal.
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to be the best they can be by undertaking projects to improve volunteering outcomes for clients. During the year VSA&NT completed 5 consultancy projects, 2 more than the previous year.
Three of the consultation projects supported enviromental volunteering. These included developing and managing a one day forum, “Nature Based Volunteering: Making New Links”, for DENR – Cape Borda to Barossa Nature Links with 32 volunteer managers and coordinators from State government, Local Government and the not for profits. Key messages developed are now being used by delegates to help improve their volunteer programs. The Adelaide and Mt Lofty Ranges Natural Resources Management Board engaged VSA&NT to develop and deliver sessions on recruiting and working with volunteers for community groups and staff working with volunteers in the Adelaide Hills region.
The largest project involved a review of volunteering in the BounceBack program for DEWNR. This project involved extensive consultation with stakeholders from government, community groups and landholders in Adelaide and the Flinders, Gawler and Olary Ranges region of South Australia. The report includes an overview current volunteering activities and recommendations for improvement in volunteer contribution to environmental outcomes in the region.
Other consultancies included the extension of the Skills for Life program for the South Australian Ambulance Service to further develop skills and continue to build the capacity of local sites. VSA&NT also conducted
a major research project for St Vincent de Paul to identify effective mentoring methods and procedures for homeless people. The homelessness mentoring program ‘A Hand In’ aimed to break the cycle of homelessness through social inclusion, friendship and re-establishing supportive community connections. As part of this work VSA&NT also developed an implementation guide for the St Vincent de Paul Society.
during this year VSA&NT has had a focus on supporting governance and management practices within the volunteer sector and 78% of survey respondents who answered this question reported that VSA&NT did this well or very well. Highlights for the year include:
• VSA&NT developed a new program, Supporting Good Governance, in response to sector demand to support NFPs at risk, to assist volunteer involving organisations and volunteer Boards to develop practical strategies to support good governance practices. Three organisations completed in the program and feedback indicated that this service was highly beneficial and as a result the program will continue to be offered on a fee for service basis. • VSA&NT, in partnership with TAFE SA Regional and funded through the Productivity Places Program, supported students in the 2011 and 2012 intakes to complete their Advanced Diploma of Community Services Management (Volunteer Management). Currently 21 Volunteer Managers are enrolled in this program. • The VSA&NT Golden Gurus mentoring program continued to support governance and administration of volunteer involving
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organisations. The program now includes 30 skilled and accredited mentors supporting more than 30 people in community organisations per annum. The program had been highly successful with 100% of people receiving mentoring support reported that they would recommend the program to others.
Increasing the professionalism in volunteer management is vital for building the capacity of the sector and 79% of survey respondents who answered this question reported that VSA&NT did this well or very well. This year the VSA&NT survey also explored the implementation of the National Standards for Volunteer Involving Organisations as an indicator of volunteer management practices. In this survey 45% of respondents reported that they had either fully or partially implemented the National Standards within their organisation, with a further 10% planning to do so in the future.
The benefits of implementing the Standards highlighted by respondents included the increased consistency of work practices within volunteer programs and benchmarking volunteer management systems against best practice. The barriers to implementing Standards included a lack of time and resources followed by a lack of commitment from senior management. To further support the adoption of the National Standards VSA&NT held 3 National Standard Training Sessions involving 29 attendees this year.
VSA&NT training is highly regarded by the sector with 96% of training attendees rating the quality of VSA&NT courses and presentations, in both the Northern Territory and South Australia, as excellent or good. This year our training program increased significantly from
organisations to celebrate the achievement and diversity of volunteering in South Australia.• In collaboration with NT Government VSA&NT promoted and managed the 2012 NT Volunteer of the Year Awards which are a key part of the Territory 2030 Strategic Plan to improve the level of volunteering in the Territory. Major events were held in darwin and Alice Springs with a total of 415 attending at the award ceremonies.
VSA&NT has had a focus on laying the foundations for improving the uses of technology and social media tools this year. This year, for the first time, VSA&NT introduced the use of webinars to provide access to training and meetings for regional participants. The early stage of implementation of this strategy is reflected in the annual stakeholder survey with 66% of respondents who answered this question reporting that VSA&NT facilitated the improved use of technology well or very well.
VSA&NT uses its participation in more than 70 local, state and national networks to share information and support the sector. 81% of survey respondents who answered this question reported that VSA&NT facilitate the exchange of information and learning well or very well. New networks formed this year include the Health Communities Initiative Advisory Group, the National Network for the Centralised Registration System for Spontaneous Volunteers and the state wide VRC Network.
VSA&NT continued to grow its consultancy service this year. The aim of this service is to help volunteer involving organisations
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In addition access to training for regional participants improved through use of webinars and CD’s. After hours and weekend training was also introduced to meet the needs of customers.
This year saw a 50% increase in the demand for customised training to meet the specific needs of organisations. The number of volunteer managers and coordinators attending training increased significantly (270%) compared to the previous year. New training modules developed focused on volunteer management skills, for example; ‘Tips and Techniques for Interviewing Volunteers’, ‘Tips and Techniques for writing volunteer role descriptions’ and ‘Working with Volunteers – Dealing with Tricky Situations’.
There was also increased demand for delivery of training related to governance, with a focus on board members rights, responsibilities and roles. In addition, the content of VSA&NT workshops were reviewed to ensure alignment with the units of competency related to the Certificate II and III in Active Volunteering to better link with career pathways.
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VIABILItY
focus/ PROVEN BUSINESS CAPABILITY; CONSULTANCIES, ORGANISATION OF CHOICE; RESOURCES; IMAGE & BRANdING; GOVERNANCE; RISK MANAGEMENT; PROFITABILITY; DIVERSE MARKETS
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VSA&NT has built our own capacity this year through the recruitment of highly skilled, experienced and motivated staff, including our volunteers. This year more than 60 volunteers contributed 7,820 hours worth $183,000 to our organisation, similar to the previous year.
Satisfaction of staff and volunteers with their roles is an important factor in contributing to high quality services. This year VSA&NT conducted satisfaction surveys for our staff and volunteers. 82% of staff and 93% of volunteers reported that they were either satisfied or very satisfied with their roles with VSA&NT.
To ensure financial sustainability VSA&NT has a long term goal to reduce our reliance on government grants and increase self generated income. This year self generated income increased to 26% and shows a positive trend.
VSA&NT continued to apply good governance and sustainable business practices in our operations. This year we reviewed policies and procedures around occupational health safety and welfare, risk management, insurance, human resources, finance and customer service. In total 20 policies and procedures were updated during the reporting period, compared to 14 in the previous year.
This year VSA&NT commenced working towards accreditation against the Australian Service Excellence Standards. This will ensure VSA&NT continues to lead by example and will compliment the National Standards for Involving Volunteers In Not-for-Profit Organisations and the Home and Community Care Standards.
To ensure professional development VSA&NT staff attended the National Quality Conference, the premier networking and education event for ‘quality’ professionals. This conference provided a great opportunity for ‘quality’ professionals from different sectors to network and share experiences. VSA&NT staff also attended training in results based accountability reporting during the period. This approach will be implemented within VSA&NT’s quality management system to drive best practice and quality improvements in the future. To improve the quality of our training program several VSA&NT staff also updated their training qualifications completing the Certificate IV in Training and Assessment.
Customer satisfaction with the services provided by VSA&NT is critical to our long term viability. In total 93% of respondents to the Annual stakeholder survey who had used VSA&NT services reported that they were either very satisfied or satisfied with the quality
trAInIng
the previous year in response to the needs of the sector. During the reporting period VSA&NT delivered:
• 242 presentations and workshops (an increase of 66% compared to the previous year); covering• More than 70 topics (an increase of 100% compared to the previous year); with• More than 5,100 attendees (an increase of 57% compared to the previous year); from • More than 500 organisations (an increase of 31% compared to the previous year).
Approximately 20% of training was delivered in regional South Australia. VSA&NT extended the geographic coverage of training from the previous period, involving new communities, including Port Augusta, Whyalla, Moonta, Kadina, Wallaroo, Ceduna, Port Kenny, Streaky Bay, Wudinna, Snowtown, Burra, Clare, Riverton, Meningie, Tintinara, Salt Creek and Coonalpyn.
2011-2012
10%
0%2010-20112009-20102008-2009
20%
30%
40%
50%
PeoPle AssIsted toWArds VolunteerIng
VOLUNTEERS TRAINEd
MANAGERS TRAINEd
0 1000
2010-2011
2011-2012
2009-2012
2000 3000 4000 60005000
of the services provided by VSA&NT. This is a similar result to the previous year.
In 2012 the three VSA&NT services that were most valued by respondents to the Annual Survey were; Training, Support & Advice and Position Advertising. The most used services reported by survey respondents were; V-News, Website and Training.
The top 3 services that respondents rated as exceeding expectation in 2012 were: Training; Support and Advice; and Corporate Volunteering.
Two services showed notable improvement with respect to exceeding expectation compared to the 2011 survey; Corporate Volunteering (+12%) and Consultancy Services (+7%).
VSA&NT continues to strengthen its presence and services in Darwin and Alice Springs through various activities which include personal visits by the Chief Executive. There has been a strong focus on developing more effective pathways for volunteer recruitment and also building our volunteer organisation networks in the Northern Territory. Strategies implemented this year include:
• Recruiting a new Regional Development Officer in Darwin who has been instrumental in driving excellent outcomes • VSA&NT worked closely with NT Government Emergency Management to create a MOU that engages VSA&NT to become the ‘point of call’ for the management of spontaneous volunteers after a natural disaster. • Creating effective networks between jobseekers, disability services, Job Service Agencies, Not-for-Profits and employers to facilitate an effective pathway for a return to work.
In particular this year the Darwin office has seen a 60% increase in ‘walk in’ volunteers, a 145% increase of registered volunteers and a 22% increase in the number of organisations in the Darwin VSA&NT volunteer ‘network’.
To support the viability of VSA&NT it is important that we grow the awareness of our brand. To this end we have continued to grow the distribution of our weekly newsletter
and notably have introduced a separate NT newsletter to drive brand recognition in the NT. The VSA&NT quarterly Vitality magazine is our flag-ship promotional tool and reaches the corporate, government and local government sector as well as the public via libraries and other volunteer involving organisations and individuals.
In June 2011 VSA&NT launched a Facebook page, to promote volunteering through social media. Visits to our Facebook page are growing steadily however our web site remains the primary IT communication tool.
Continued promotions of the VSA&NT web site, along with regular content maintenance, and improved functionalities, drove the continued increase in website use. The web site recoded over 64,200 hits for the year, averaging 5,400 hits per month. This represents a 23% increase
our measures20 21
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our measures
compared to the previous year. There were over 225,000 page views for the year with pages relating to finding volunteer positions and training being the most visited. Over 99% of traffic was from within Australia with countries including US, UK, Malaysia, Japan, China, Canada, Singapore, NZ, France and South Africa also well represented.
VSA&NT is an incorporated not-for-profit organisation with governance Board comprising both elected members and skilled based appointees. This year the Board commenced an audit of the skills, knowledge and experience of our Board in the context of strategic succession planning. This process will align the vision, goals and direction, and the particular strategies for acquiring, developing, and retaining the talent needed, of both staff and the Board, to achieve our strategic goals.
QuAlItY of VsA&nt serVIces
ExCEEDED ExPECTATION
MET ExPECTATION
DID NOT MEET ExPECTATION
TRAINING
VOLUNTEER MANAGEMENT...
WEBSITE
V-NEWS WEEKLY ELECTRONIC NEWSLETTER
QUARTERLY VITALITY MAGAZINE
NETWORKING EVENTS & FUNCTIONS
CORPORATE VOLUNTEERING SERVICES
BOOKS ANd PUBLICATIONS
VOLUNTEER POSITION AdVERTISING
VOLUNTEER PROGRAM CONSULTANCY...
MERCHANdISE
0% 20% 40% 60% 80% 100%
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BOARD MEMBERS
Tim Jackson (Chairperson) (Elected Board member from October 2010)
Karen Buenger (Deputy Chair) (Elected Board member from October 2011)
Mark Witham (Treasurer) (Elected Board member from October 2010)
Joe Capozza (Elected Board member from October 2011)
Richard Geyer (Elected Board member from October 2011)
Greg Mackie (Replacement of Elected Board member from June 2012)
Bruce Hammond (Appointed Board member from Oct 2011)
Olivia Birkett (Appointed Board member from Oct 2011)
Sam Hellams (Co-Opted Board member from Oct 2011)
Patrizia Kadis (Board member from July 2011, Resigned from Oct 2011)
Niki Burton (Board member from July 2011, Resigned from Dec 2011)
Evelyn O’Loughlin (Public Officer)
In the past financial year the Board met 8 times and a further 2 are scheduled between 30 June and 24 October 2012 (AGM).
A major review of Volunteering SA&NT subcommittees occurred between October and December 2011.
The existing committees were aligned to the new Volunteering SA&NT Strategic Plan goals of Viability, Leading, Partnering and Building and the structure of the existing committees were changed to reflect this.
The functions and purpose of the Finance & Business Development Committee, Compliance Committee and the Governance Review Taskforce were combined to form the newly created Viability Committee. In addition a Leading Partnering Building Committee was formed.
finance and business
FINANCE
Mark Witham (Chairperson & Treasurer)
Tim Jackson
Evelyn O’Loughlin
Wendy Northey (Accountant)
Annette Barlow
Karen Buenger
Patrizia Kadis
BUSINESS dEVELOPMENT SECTION
Sue Keith
Denese Wyatt
Courtney Davidson
In the past financial year the Finance & Business Development committee met 3 times and no further meetings were scheduled between 30 June and 24 October 2012 (AGM) as its functions were transferred into the newly created Viability Committee.
vsa&nt’s workforce
compliance committee
Sue Keith (Chairperson)
Evelyn O’Loughlin
Annette Barlow
Kaye Mahomet
Richard Geyer
Sam Hellams
In the past financial year the Compliance Committee met 2 times and no further meetings were scheduled between 30 June and 24 October 2012 (AGM) as its functions were transferred into the newly created Viability Committee.
governance review taskforce
Janet Stone
Evelyn O’Loughlin
Sue Keith
Patricia Witham
Gary Byron
In the past financial year the Governance Review Committee did not meet.
viability committee
Mark Witham (Treasurer & Committee Chairperson)
Richard Geyer
Sam Hellams
Evelyn O’Loughlin
Sue Keith
Annette Barlow
Wendy Northey
In the past financial year the Viability Committee met 3 times and a further 3 meetings are scheduled between 30 June and 24 October 2012 (AGM).
leading partnering buildingcommittee
Karen Buenger (Committee Chairperson)
Joe Capozza
Olivia Birkett
Shelley Dover
Evelyn O’Loughlin
Denese Wyatt
Chloe Reschke-Maguire
Courtney Davidson
Jo Larkin
Kaye Mahomet
Rae Plush
Sue Keith
In the past financial year the LPB Committee met 4 times and a further 2 are scheduled between 30 June and 24 October 2012 (AGM).
vsa&nt’s workforce
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executive staff
Evelyn O’LoughlinCEO
staff- adelaide office
Louise Dreosti Executive Assistant
Martyn Paxton Research and Policy Officer
Sascha LofflerOffice Coordinator
Annette BarlowFinance Manager
Kaye MahometManager, Sector Support & Development
Jo LarkinSector Development Officer (Communities of Interest)
Liam HannaRegional Development Officer
Alexander Werchon ICT Support Officer
Anna Williamson Inclusion Project Officer (Referral Service) & Volunteer Services Manager
Denese WyattMedia & Communications Manager
Sue KeithManager, Strategy & Business
Courtney Davidson Membership & Promotions Coordinator
Jim KestingTraining Coordinator
Naomi OfflerCALD Volunteers Project Officer (HACC Program)
Matthew ToddProject Support Officer (ex-Offender Volunteer Program)
Erica MajbaProgram Coordinator (Golden Gurus Mentoring Program)
Shirley TerrellTemp Administration Assistant
Melissa ChinTemp Administration Assistant
Kimberly FamTemp Administration Assistant
Rae PlushTraining & Regional Development Manager
Carole RogersTraining Division Coordinator
Chloe Reschke-Maguire Partnerships Coordinator
Jill ReynoldsProgram Coordinator (Productivity Places Program)
debbie BoockProgram Coordinator (Productivity Places Program)
Tracey FoxProgram Coordinator (CCPS)
Sophie KavoukisVolunteer Inclusion Disability Project Officer
vsa&nt’s workforce
staff- darwin office
dominic NichollsRegional Development Officer
John McNeurRegional Development Officer
staff- alice springs office
James BridesonRegional Development Officer
Robyn ToiRegional Development Officer
Nancy BryersRegional Development Officer
consultants
Eleonora Zappia & Associates
EPAC Salary Solutions
Bliss Web Engine
Ariel Printing
Pride Business Solutions Pty Ltd
Community Sector Business Services
Business SA
Volunteering WA
Strategic Matters
Gary Byron
VOLUNTEERS- ADELAIDE OFFICE
Sheila Marie Aquino
Michael Bates
Lydia Borrillo
Pam Brown
Eve Buckley
Lissjen Cadenas
John Carli
Socheat Chak
Melissa Chin
Esther de Hei
deb drechsler
Sanja duka
Pam Evans
Kimberly Fam
Robi Fernandez
Mark Fielder
Jill Hadley
Jacob Hayes
Lee Jeong Mee
Tania Joppich
Paul Keady
Janis Kerr
Helen Kumnick
Brian Leverett
Sarah Li
Erica Majba
David Maxwell
vsa&nt’s workforce
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Tony Mitchell
Stephen Moller
James Newcombe
Lesley O’Loughlin
Jane Osborn
Carlos Padilla
Joe Rankoff
Mary Rezvanizaniani
Carole Rogers
Nina Sharifi
Alexandra Stopford
Josephine Swiggs
Carole Sullivan
Cheng Cheng Sun
Teresa Talebi
Shirley Terrell
Catherine Thredgold
Phan Thu Thuy
Ellen Tindale
Luke Trenwith
Fuzzy Trojan
Laine Turner
Bob Watson
Emma White
Mohammed Zaman
VOLUNTEERS- ADELAIDE OFFICE VOLUNTEERS- darwin OFFICE
Erin Heinz
Lisa Manuel
Leigh Morley
GOLDEN GURUS
Gerald Adams
Margaret Adams
Wendy Bruce
Sheila Clark
Susan Colgate
Gordon Crichton
Cecilla Cubillo
Helen Curry
Susan Frazer
Robert Gilbert
Margaret Granger
Betty Hartnup
Peter Henningsen
Pieter Hoogland
denis Jones
Christine Leonard
Beryl Lester
Raema Mahony
Erica Majba
John Moorfield
Neil Murray
Trevor O’Brien
vsa&nt’s workforce
Caroline Phillis
David Pilling
Dianne Potter
Sandra Powell
Sandra Richards
Pater Rochman
Mary Safe
John Shopov
Janet Stone
Fuzzy Trojan
Carol Ward
STUDENTS
Matilda Herben
Shailaja Kapoor
Mark Phillips
Andrew Scott
Hayden Wasley
vsa&nt’s workforce
Salvation Army
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treasurer’s REPORT
It is my pleasure to again present the Treasurer’s Report on behalf of the Board of Management of Volunteering SA & NT Inc.
The 2011/12 financial year was a year of consolidation for the organisation as the team of staff and volunteers settled into their new premises in Victoria Square.
Our total revenue of $1,310,347 and expenditure of $1,309,860 resulted in a surplus of $487 which is an excellent result given our aim of achieving a balanced budget.
Total Income increased by 1.3% over the period. This modest increase masks the increases in training and lecture fees (up 15%), business development and consulting (up 43%) and membership fees (up 10%). In 2011 Volunteering SA & NT was the beneficiary of a major donation of ICT and office equipment. Donations in 2012 returned to their normal levels. Sales of merchandise revenue decreased in 2011/12 compared to 2010/11.
Volunteering SA & NT received grant funding of $963,933 in 2011/12. This amount has reduced from 88% of total income in 2010 to 77% in 2011 and 74% in 2011/12. This is consistent with our long term aim to reduce our reliance on government funding.
Assets increased by 37% over the period. This was due to an increase in cash associated with grant funds received in advance of work being carried out. This increase in assets is offset be an increase in liabilities of $258,655 in grants received in advance.
The financial performance of Volunteering SA & NT has again been examined using a number of financial ratios. A number of different measures of assets to liabilities (current, quick
and debt to equity) show that Volunteering SA & NT is in a strong financial position with respect to solvency, liquidity and financial risk. All of these three measures are slightly less favourable than the previous period, however this is due to the prepayment of grant funds that I mentioned earlier. Without this prepayment these indicators would be around the same level or better than last year.
The ratio of Largest Funder to Total Income shows that the Federal Government contributes 38% of Volunteering SA & NT’s total income. Whilst this is an improvement from last year (42%), it still represents a financial risk and more diversification of income is desirable.
The Viability Committee was established as a subcommittee of the Board in the period as a result of a restructure when the new Board was appointed. The Viability Committee is charged with monitoring financial performance, business development activities and our management of risk. Business development continues to grow as an activity that supports our organisation to represent the sector with less reliance on Government funding.
I acknowledge the work of Evelyn O’Loughlin, Wendy Northey and Annette Barlow in producing the financial statements and the regular reporting against budget to the Viability Committee, who monitor closely Volunteering SA & NT’s financial statements against budget on a monthly basis.
I would also like to thank our new auditors, Pitcher Partners who have performed a very thorough and detailed audit of Volunteering SA & NT’s finances.
dr Mark WithamTreasurer
Volunteering SA&NT
The full set of ratios is included in Attachment 1.
attachment 1: analysis of financial ratios
Ratios 2011-2012 2010-11
Ratio
A B Purpose Comments
A B Ratio=A/B$ $
Current666,923 426,598 1.56 2.08
Current Assets
Current Liabilities
Measures Solvency: for every $1.56 in Assets, VSA & NT has $1.00 of Liabilities
Slightly decreased
Quick
649,666 426,598 1.52 1.98
Cash + Accounts Receivable
Current Liabilities
Measures Liquidity: for every $1.52 in Cash Assets, VSA&NT has $1.00 in outstanding debts
Slightly decreased
debt to Equity 450,966 276,520 1.63 0.97
Total Liabilities Equity
Measures Financial Risk: for every $1.00 of Equity, VSA & NT has liabilities of $1.63
Slightly increased
Net Surplus Margin 487 1,310,347 0.0004 0.0102 Surplus
Total Income
Every $1.00 of Income produces $1.0004 of surplus
Slightly decreased
Income to Expenditure 1,310,347 1,309,860 1.0004 1.0103
Total Income
Total Expenditure Aiming for small +ve Comparable
Assets to Liability 727,486 450,966 1.61 2.03
Total Assets
Total Liabilities
Slightly decreased
Employee Costs 818,648 13.9 58,896 56,362
Employee Cost FTE 13.9
Slightly increased
Largest Funder/ Total Income 502,560 1,310,347 38% 40%
Largest Funder Income
Total Income
38% of all Incomes comes from the federal government
Slightlydecreased (good result)
Income/Total Assets 1,310,347 727,486 1.80 2.44
Total Income Total Assets
Total Income is 1.8 x the value of VSA & NT Total Assets
treasurer’s report
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Association’s state of affairs that occurred during the financial year, other than those referred to elsewhere in this report.
PrIncIPAl ActIVItIesThe principal activity of the Association during the year was representing the interests of volunteers and the volunteering sector in South Australia and Northern Territory.
No significant change in the nature of these activities occurred during the year.
After BAlAnce dAte eVentsNo matters or circumstances have arisen since the end of the financial year which significantly affected or may significantly affect the operations of the Association, the results of those operations, or the state of affairs of the Association in future financial years.
lIkelY deVeloPmentsThe Association expects to maintain the present status and level of operations.
AudItor’s IndePendence declArAtIonA copy of the auditor’s declaration in relation to the audit for the financial year is provided with this report.
Signed in accordance with a resolution of the Board of Management.
Member:
Tim Jackson
Member:
Mark Witham
Dated this 26th day of Septmeber 2012
The Board of Management present their report together with the financial report of Volunteering SA & NT Inc for the year ended 30 June 2012 and auditors report thereon. This financial report has been prepared in accordance with Australian Accounting Standards.
BoArd of mAnAgement nAmesThe names of the Board of Management in office at any time during or since the end of the year are:Janet Stone (Term Ended on 26 October 2011)
Tim JacksonKaren BuengerBruce HammondPatrizia Kadis (Resigned on 26 October 2011)
Greg Mackie (Appointed on 27 June 2012)
Mark WithamJoe CapozzaRichard GeyerNiki Burton (Resigned on 29 February 2012)
Samantha Hellams (Appointed on 14 December 2011)
Olivia Birkett (Appointed on 14 December 2011)
The Board of Management have been in office since the start of the year to the date of this report unless otherwise stated.
resultsThe surplus of the Association for the yearamounted to $487 (2011: $13,252).
reVIeW of oPerAtIonsThe Association continued to engage in its principal activity, the results of which are disclosed in the attached financial statements.
sIgnIfIcAnt chAnges In stAte of AffAIrsThere were no significant changes in the
auditor’s independence declarationTO THE MEMBERS OF VOLUNTEERING SA&NT INC
In relation to the independent audit for the year ended 30 June 2012, to the best of my knowledge and belief there have been no contraventions of any applicable code of professionsl conduct.
A P Faulkner Pitcher Partners
Principal Adelaide
Date 5 October 2012
board of managements’ REPORT
Royal Flying Doctor Service
32 income statement
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income statement
statement of comprehensive income for the year ended 30 june 2012
reVenueOperating revenueOther revenue
Note2012
$2011
$
1, 251, 12859, 219
1, 310, 347
The accompanying notes form part of these financial statements.
33
44
1, 237, 50356, 621
1, 294, 124LESS: EXPENSESTransport expenseDepreciation and amortisation expenseEmployee benefits expenseOccupancy expenseAdministration expenseTraining expenseMembership expenseOther expenses
(38, 221)(8, 406)
(818, 648)(70, 439)
(176, 457)(55, 204)(19, 145)
(123, 340)(1, 309, 860)
5(53, 309)(27, 957)
(789, 065)(53, 857)
(178, 499)(43, 488)(22, 252)
(112, 445)(1, 280, 872)
surPlus 487 13, 352
other comPrehensIVe IncomeRevaluation of property, plant and equipment
totAl comPrehensIVe Income
7, 3387, 825
-13, 252
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The accompanying notes form part of these financial statements.
35
STATEMENT OF FINANCIAL POSITIONAS AT ended 30 june 2012
current AssetsCash and cash equilvalentsReceivablesInventoriesOther assets
totAl current Assets
Note2012
$2011
$
609, 95239, 714
9, 5467, 711
666, 923
678
10
4040, 28063, 30213, 890
9, 139490, 611
non-current AssetsProperty, plant and equipment
totAl non-current Assets
totAl Assets
60, 56360, 563
727, 486
9 38, 69638, 696
529, 307
current lIABIlItIesPayablesBorrowingsProvisionsOther liabilities
totAl current lIABIlItIes
65, 85744
85, 553275, 144426, 598
63, 6063, 541
86, 43882, 659
236, 244
11121314
non-current lIABIlItIesProperty, plant and equipment
totAl non-current lIABIlItIes
totAl lIABIlItIes
net Assets
24, 36824, 368
450, 966276, 520
13 24, 36824, 368
260, 612268, 695
AccumulAted fundsReservesAccumulated surplus
totAl AccumulAted funds
7, 338269, 182276, 520
1516
-268, 695268, 695
The accompanying notes form part of these financial statements.
statement of changes in accumulated fundsfor the year ended 30 june 2012
BAlAnce As At 1 JulY 2010
Surplus for the year
totAl comPrehensIVe Income for the YeAr
BAlAnce As At 30 June 2011
BAlAnce As At 1 JulY 2011
Surplus for the year
Revaluation of property, plant and equipment
totAl comPrehensIVe Income for the YeAr
BAlAnce As At 30 June 2012
Reserves$
Retainedearnings
$
Total equity$
-
-
-
-
-
-
7, 338
7, 338
7, 338
255, 443
13, 252
13, 252
268, 695
268, 695
487
-
487
269, 182
255, 443
13, 252
13, 252
268, 695
268, 695
487
7, 338
7, 825
276, 520
cAsh floW from oPerAtIng ActIVItIesReceipts from clientsPayments to suppliers and employessInterest receivedGST paidnet cAsh ProVIded BY/ (used In) oPerAtIng ActIVItIes
cAsh floW from InVestIng ActIVItIesGST paidnet cAsh ProVIded BY/ (used In) oPerAtIng ActIVItIes
reconcIlIAtIon of cAshCash at beginning of the financial yearNet increase/ (decrease) in cash heldcAsh At end of fInAncIAl YeAr
Note2012
$2011
$
1, 631, 088(1, 344, 913)
30, 144(84, 215)232, 104
(22, 935)(22, 935)
400, 739209, 169609, 908
18(b)
18 (a)
1, 291, 211(1, 257, 174)
43, 232(80, 662)
(3, 393)
(39, 417)(39, 417)
443, 549(42. 810)400, 739
statement of cash flowsfor the year ended 30 june 2012
income statement
(1, 344, 913)
(84, 215)
(1, 257, 174)
(80, 662)(3, 393)
(22, 935)(22, 935)
(39, 417)(39, 417)
(42, 810)
36 notes to financial statements
Hutt Street Centre;Credit: Navian Iseut
notes to financial statements
1. stAtement of sIgnIfIcAnt AccoutnIng PolIcIesThis financial report is a special purpose financial report prepared in order to satisfy the financial report preparation requirements of the Associations Incorporation Act SA (1985). The Board of Management has determined that the Association is not a reporting entity.The financial report was approved by the Board of Management as at the date of the Board of Management’s report.The financial report has been prepared in accordance with the requirements of the Associations Incorporation Act SA (1985) and the following Accounting Standards:AASB 101: Presentation of Financial StatementsAASB 110: Events after Reporting PeriodAASB 116: Property, Plant and EquipmentAASB 119: Employee BenefitsAASB 1031: MaterialityThe following specific accounting policies, which are consistent with the previous period unless otherwise stated, have been adopted in the preparation of this report:(a) Basis of preparation of the financial reportHistorical Cost ConventionThe financial report has been prepared under the historical cost convention, as modified by revaluations to fair value for certain classes of assets as described in the accounting policies.(b) RevenueGrant revenue is recognised in the statement of comprehensive income when the entity obtains control of the grant and it is probable that the economic benefits gained from the grant will flow to the entity and the amount of the grant can be measured reliably.
for the year ended 30th june 2012
37
If conditions are attached to the grant which must be satisfied before it is eligible to receive the contribution, the recognition of the grant as revenue will be deferred until those conditions are satisfied.Donations and bequests are recognised as revenue when received.Revenue from the rendering of services is recognised upon the delivery of the service to the clients.Interest revenue is recognised when it becomes receivable on a proportional basis taking in to account the interest rates applicable to the financial assets.All revenue is stated net of the amount of goods and services tax (GST).(c) Cash and cash equivalentsCash and cash equivalents include cash on hand and at banks, short-term deposits with an original maturity of three months or less held at call with financial institutions, and bank overdrafts. Bank overdrafts are shown within borrowings in current liabilities in the statement of financial position.(d) InventoriesInventories are measured at the lower of cost and net realisable value.(e) Property, plant and equipmentEach class of plant and equipment is carried at cost or fair value less, where applicable, any accumulateddepreciation and any accumulated impairment losses.Plant and equipmentPlant and equipment is measured on the cost basis.The carrying amount of plant and equipment is reviewed annually by Board of Management members to ensure it is not in excess of the recoverable amount from those assets. The recoverable amount is assessed on the basis of the expected net cash flows which will be received from
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the assets employment and subsequent disposal. The expected net cash flows have been discounted to present values in determining recoverable amounts.DepreciationThe depreciable amount of all fixed assets are depreciated over their estimated useful lives commencing from the time the asset is held ready for use. Land and the land component of any class of fixed asset is not depreciated.
(f) ProvisionsProvisions are recognised when the Association has a legal or constructive obligation, as a result of pastevents, for which it is probable that an out flow of economic benefits will result and that outflow can bereliably measured.(g) LeasesLeases are classified at their inception as either operating or finance leases based on the economic substanceof the agreement so as to reflect the risks and benefits incidental to ownership.Finance leasesLeases of fixed assets, where substantially all the risks and benefits incidental to the ownership of the asset, but not the legal ownership, are transferred to the Association are classified as finance leases. Finance leases are capitalised, recording an asset and a liability equal to the present value of the minimum lease payments, including any guaranteed residual values. The interest expense is calculated using the interest rate implicit in the lease and is included in finance costs in the statement of comprehensive income. Leased assets aredepreciated on a straight line basis over their estimated useful lives where it is likely that the Association will obtain ownership of the asset, or over the term of the lease. Lease payments are allocated between the reduction of the lease
Class of fixed asset Depreciation rates Depreciation basisOffice equipment at costComputer equipment at cost
15%15%
Straight lineStraight line
liability and the lease interest expense for the period.Operating leasesLease payments for operating leases, where substantially all the risks and benefits remain with the lessor, are recognised as an expense on a straight-line basis over the term of the lease. Lease incentives received under operating leases are recognised as a liability and amortised on a straight-line basis over the life of the lease term.(h) Employee benefits(i) Short-term employee benefit obligationsLiabilities arising in respect of wages and salaries, annual leave and any other employee benefits expected to be settled within twelve months of the reporting date are measured at their nominal amounts based on remuneration rates which are expected to be paid when the liability is settled. The expected cost of short term employee benefits in the form of compensated absences such as annual leave is recognised in the provision for employee benefits. All other short-term employee benefit obligations are presented as payables.(ii) Long-term employee benefit obligationsLiabilities arising in respect of long service leave and annual leave which is not expected to be settled within twelve months of the reporting date are measured at the present value of the estimated future cash outflow to be made in respect of services provided by employees up to the reporting date.Employee benefit obligations are presented as current liabilities in the balance sheet if the entity does not have an unconditional right to defer settlement for at least twelve months after the reporting date, regardless of when the actual settlement is expected to occur.(i) Goods and services tax (GST)Revenues, expenses and assets are recognised net of the amount of GST, except where the amount of GSTincurred is not recoverable from the Tax Office. In these circumstances the GST is recognised as part of
the cost of acquisition of the asset or as part of an item of the expense. Receivables and payables in the statement of financial position are shown inclusive of GST.Cash flows are presented in the statement of cash flows on a gross basis, except for the GST component of the investing and financing activities, which are disclosed as operating cash flows.(j) ComparativesWhere necessary, comparative information has been reclassified and repositioned for consistency withcurrent year disclosures.
2. neW AccountIng stAndArds And InterPretAtIonsA number of accounting standards and interpretations have been issued at the reporting date but are not yet effective. The Board of Management have not yet made an assessment of the impact of these standards and interpretations.
3. crItIcAl AccountIng estImAtes And JudgementsEstimates and judgements are based on past performance and management’s expectation for the future.
4. reVenue2012
$oPerAtIng reVenueGrantsDonationsTraining & Lecture fessMembership feesBusiness development & Consultancy feesMerchandise & Publications
963, 9333, 196
158, 81238, 83774, 440
11, 9101, 251, 128
2011$
other reVenueInterest incomeSundry income
944, 05245, 496
137, 996 35, 32252, 061
22, 5761, 237, 503
29, 50829, 71159, 219
1, 310, 347
28, 86527, 75656, 621
1, 294, 124
5. oPerAtIng surPlus
dePrecIAtIon- office furniture and equipment- furniture and fittings
2, 1126, 2948, 406
Cash on handCash at bankCash on deposit
29, 957-
27, 957
650309, 302300, 000609, 952
603103, 677300, 000404, 280
Surplus has been determined after:
6. cAsh And cAsh eQuIVAlents
currentTrade debtorsBonds
37, 9261, 888
39, 714
63, 302-
63, 302
7. receIVABles
currentBooks & Merchandise 9, 546 13, 890
8. InVentorIes
PlAnt And eQuIPmentOffice equipment at costAccumulated depreciation
Furniture, fixtures and fittings at valuation
Computer equipment at costAccumulated depreciation
Total property, plant and equipment
14, 076(4, 002)10, 074
2, 005
55, 567(7, 083)48, 484
60, 563
9. ProPertY, PlAnt And eQuIPment
6, 043(1, 890)
4, 153
2, 700
32, 632(789)
31, 843
38, 696
currentPrepaymentsAccrued income
4, 3593, 3527, 711
3, 1515, 9889, 139
10. other Assets
2012$
2011$
(4, 002)
(7, 083)
(1, 890)
(789)
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Starlight Children’s Foundation
11. PAYABles
currentTrade creditorsGST creditsAccrued expensesOther current liabilities
53, 968-
11, 889-
65, 857
57, 246366
5, 818176
63, 606
currentBank overdraft 44 3, 541
12. BorroWIngs
currentAnnual leaveLong service leave
non currentLong service leave(a) Aggregate employee benefits liability
65, 17120, 38285, 553
24, 368
109, 921
13. ProVIsIons
(a)(a)
(a)
61, 03425, 40486, 438
24, 368
110, 806
currentdeferred incomeGrants received in advance
16, 489258, 655275, 144
15982, 50082, 659
14. other lIABIlItIes
Asset revaluation reserve 7, 3387, 338
--
15. reserVes
The asset revaluation reserve is used to record increments and decrements on the revaluation of non-current assets.
Accumulated surplus at beginning of yearNet profit
268, 695487
269, 182
255, 44313, 252
268, 695
16. AccumulAted surPlus
17. economIc dePendenceVolunteering SA & NT Inc is economically dependent on government funding for the majority of its operating revenue. As at the date of signing the financial report the Board of Management has no reason to believe that there will be a significant change in the grant funding from the Commonwealth or State Government to support the operations of Volunteering SA & NT Inc.
18. cAsh floW InformAtIon(a) Reconciliation of cash
Cash at the end of the financial year as shown in the statement of cash flows is reconciled to the related items in the statement of financial position is as follows:
Cash on handCash at bankAt call deposits with financial institutionsBank overdrafts
650309, 302
300, 000(44)
609, 908
603103, 677
300, 000(3, 541)
400, 739
(b) Reconciliation of cash flow from operations with profit after income tax
Surplus from ordinary activities 487 13, 252
Adjustments and non-cash items
DepreciationNet (gain) / loss on disposal of property, plant and equipment
8, 406
-
27, 957
7, 338
Changes in assets and liabilities
(Increase) / decrease in receivables(Increase) / decrease in inventoriesIncrease / (decrease) in income received in advanceIncrease / (decrease) in payablesIncrease / (decrease) in provisions(Increase) / decrease in prepaymentsIncrease / (decrease) in in gstIncrease / (decrease) in interest receivablesCash flows from operating activities
27, 5744, 344
192, 4852, 617(885)
(3, 096)(366)
636232, 104
(55, 679)(185)
(36, 921)(17, 069)
35, 8347, 327
366
14, 387(3, 393)
19. eVents suBseQuent to rePortIng dAteThere has been no matter or circumstance, which has arisen since 30 June 2012 that has significantly affected or may significantly affect:(a) the operations, in financial years subsequent to 30 June 2012, of the Association, or(b) the results of those operations, or(c) the state of affairs, in financial years subsequent to 30 June 2012, of the Association.
20. AssocIAtIon detAIlsThe registered office of the Association is:Volunteering SA & NT IncLevel 5 / 182 Victoria SquareAdelaide SA 5000
statement by members of the board of management
The Board of Management has determined that the Association is not a reporting entity and that this special purpose financial report should be prepared in accordance with the accounting policies outlined in Note 1 to the financial statements.
In the opinion of the Board of Management the financial report as set out on pages 37 - 45:
1. Presents fairly the financial position of Volunteering SA & NT Inc as at 30 June 2012 and performance for the year ended on that date.
2. At the date of this statement, there are reasonable grounds to believe that Volunteering SA & NT Inc will be able to pay its debts as and when they become due and payable.
This declaration is made in accordance with a resolution of the Board of Management and is signed for and on behalf of the Board of Management by:
Member:
Tim Jackson
Member:
Mark Witham
Dated this 26th day of Septmeber 2012
(44)
(55, 679)
(185)
(3, 541)
(885)
(3, 393)
(17, 069)(36, 921)
(366)(3, 096)
2012$
2011$
2012$
2011$
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independent auditor’s reportTO THE MEMBERS OF VOLUNTEERING SA&NT INC
We have audited the accompanying financial report, being a special purpose financial report, of Volunteering SA & NT Inc, which comprises the statement of financial position as at 30 June 2012, the statement of comprehensive income, statement of changes in equity and statement of cash flows for the year then ended, notes comprising a summary of significant accounting policies and other explanatory information, and the statement by the members of the Board of Management.
BoArd of mAnAgement resPonsIBIlItY for the fInAncIAl rePort
The Board of Management of the association are responsible for the preparation of the financial report and have determined that the basis of preparation described in Note 1 to the financial report is appropriate to meet the financial reporting requirements of the constitution.
The Board of Managements’ responsibility also includes such internal control as the Board of Management determine is necessary to enable the preparation of a financial report that is free from material misstatement, whether due to fraud or error.
AudItor’s resPonsIBIltY
Our responsibility is to express an opinion on the financial report based on our audit. We conducted our audit in accordance with Australian Auditing Standards. Those standards require that we comply with relevant ethical requirements relating to audit engagements and plan and perform the audit to obtain reasonable assurance about whether the financial report is free from material misstatement.
An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial report. The procedures selected depend on the auditor’s judgement, including the assessment of the risks of material misstatement of the financial report, whether due to fraud or error. In making those risks assessments, the auditor considers internal control relevant to the entity’s preparation and fair presentation of the financial report in order to design audit procedures that are appropriate in the circumstances but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by the Board of Management, as well as evaluating the overall presentation of the financial report.
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.
IndePendence
In concluding our audit, we have complied with APES 100 Code of Ethics for Professional Accountants.
oPInIon
In our opinion, the financial report presents fairly, in all material respects, the financial position of Volunteering SA & NT Inc as at 30 June 2012 and of its financial performance and its cash flows for the year ended in accordance with the accounting policies described in Note 1 to the financial report.
BAsIs of AccountIng
Without modifying our opinion, we draw attention to Note 1 to the financial report, which describes the basis of accounting. The financial report has been prepared to assist the Board of Management of Volunteering SA & NT Inc to meet the financial reporting responsibilities under the Constitution. As a result, the financial report may not be suitable for another purpose.
A P Faulkner Pitcher Partners
Principal Adelaide
Date 5 October 2012
report by members of theboard of management
In accordance with Section 35(5) of the Associations Incorporations Act (SA) 1985, the Board of Management of Volunteering SA & NT Inc hereby states that during the financial year:
(i) no officer of the Association
(ii) no firm of which an officer is a member
(iii) no body corporate in which an officer has a substantial financial interest,has received or become entitled to receive a benefit as a result of a contract between the officer, firm or body corporate and the Association; and
(iv) no officer of the Association has received directly or indirectly from the Association any payment or other benefit of pecuniary value.
This statement is made in accordance with a resolution of the Board of Management and is signed for and on behalf of the Board of Management;
Member:
Tim Jackson
Member:
Mark Witham
Dated this 26th day of Septmeber 2012
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Level 5, 182 Victoria Square, Adelaide SA 5000
T (08) 8221 7177
F (08) 8221 7188
HEAD OFFICE:VOLUNTEERING SA&NT
Shop8/41CavenaghStreet,DarwinNT0800
T (08) 8981 0027
F (08) 8981 0067
DARWIN OFFICE
AnunguHouse44BathStreet,AliceSpringsNT0870
T (08) 8952 9630
F (08) 8952 7373
alice springs OFFICE
www.volunteeringsa-nt.org.au
VSA&NTacknowledgethesupportofourpartners:
Thankyoutooursponsor:
Volunteering SA&NT Annual Report 2011-2012
PresentedattheAnnualGeneralMeeting24 October 2012AdelaidePavillion
DepartmentforCommunitiesandSocialInclusionOfficeforVolunteers
Australian Government TheDepartmentofPrimeMinisterandCabinet