The must-have shopping list includes proven methodologies, end to end capabilities, Australian and international resources pools and local roots for cultural compatibility.

Just a few integrators fit the bill. But only CSC combines these attributes with an embedded partnering philosophy and decades of delivering to expectations.

Partnerships: We believe collaboration and mutual understanding are major contributors to SI success. As a prime contractor, CSC’s strong governance framework and cultural alignment strategies shape our close relationships with clients and other vendors.

Delivery assurance: Fulfilling clients’ expectations of what we – and the integration – will deliver lies at the heart of all CSC’s SI tools, methodologies and people. Even if a program is on time, within budget and all systems are running, we do not consider it successful until the promised business benefits are delivered.

Our 100 per cent commitment to genuine partnerships and delivering what we promise has won us industry awards. It also explains why CSC endures while SI trends come and go. Leading organisations from a range of sectors – mining, financial services, government, defence and manufacturing – have worked with us for years.

They have all benefited from CSC’s unique SI program management framework, which fosters close relationships and ensures benefits delivery.

CSC’s Framework for SI Success

GAIN, Govern, Align, Implement and Nurture.Our GAIN methodology fosters what we believe are the most important attributes of all: Close relationships and delivering to clients’ expectations.

GOVERN

Have a robust governance frameworkGood governance reaffirms responsibility, minimises disruption and keeps everything on track.

As prime contractor, CSC assumes the risk of end delivery, so project and program management are core skills for us. We are comfortable delivering to best practice and have a range of best practice internal structures and industry-recognised tools for overseeing governance.

Build the architecture around business needs, not technology It holds an SI project together so it has to work.

Microsoft, IBM, SAP, Oracle, bespoke: CSC is vendor neutral. Whatever your preferred platform, we have the highest level of skills and expertise and will deliver a secure, compliant architecture. If new applications are required, we can develop them or source them from the global marketplace.

The size and scope of systems integration (SI) programs makes them high risk. The difference between success and failure can be your choice of SI partner.

PARTNERING WITH CSC• Collaborative philosophy

• Business benefits focus

• Mature service delivery and management models

• Passion for innovation

• Alignment of IT and business needs

• Access to global knowledge and resources

• Distinctly and proudly Australian

• Strong multi-vendor partnerships

Systems Integration –Partnering to deliver the integration promise

Systems Integration –Partnering to deliver the integration promise

People are as important as technologySI can affect retention and productivity so invest in change management.

CSC staff are trained in the human aspect of SI projects so we can work with clients to augment their change management strategies. We have assisted many large organisations to cope with change and successfully assimilated 70,000 people into our own company.

ALIGN

Be a good cultural fit with clients. An empathetic partner adds value.

We work hard at understanding each client’s business and culture because this knowledge drives every decision from staff selection to performance measurement. Our collaborative teams blend client resources, local and international CSC professionals and culturally similar business partners, all working together to deliver the required benefits.

Invest time in accurate scopingThe place to start is not the systems but the desired outcomes.

CSC scopes a project by tracking backwards from the end benefits to align business and IT capabilities at every stage. Our philosophy is not to over-engineer; we only recommend what is necessary to achieve current and future business outcomes.

Make business benefits delivery a key performance measurementEverything and everyone will focus on delivering what really matters.

CSC focuses on delivery of business, as well as technology, outcomes. Our tracking and reporting systems are based on business benefits realisation, are designed in partnership with our client and continue after transition (which is when many benefits are delivered).

IMPLEMENT

Assemble the right team for the jobResource availability should not stand in the way of results.

With offices all over the country, access to global talent and a significant investment in training and development, CSC always has the right person for the job. For high security projects, we have staff cleared to Secret and Top Secret levels throughout Australia.

Learn from mistakesUse the experience for continuous improvement.

The scale and complexity of SI means it is almost impossible for nothing to go wrong. Regardless of the source of the problem, CSC takes charge of it, working non-stop with the governance team and the client until it is resolved. Then we share what we have learned and, if necessary, incorporate the knowledge into the relevant methodology.

NURTURE

Demand delivery assuranceWith profitability and reputations on the line, formal delivery assurance processes are vital.

CSC’s internal audit groups and business excellence teams review reports and measure progress against business deliverables so we deliver to our promise at every stage of the project. We are also happy to work with external oversight to enhance the success of the project.

Plan early for transitionFocusing on transition can be hard, but thinking ahead will smooth the path.

Whether responsible for an SI program from end to end or for discrete phases, we know transition is a vulnerable time. We work hard on formulating a plan that ensures the necessary knowledge, skills and people transition smoothly and securely.

Financial Services Guy JamesIndustry GMD: 02 9257 3400M: 0417 233 423E: gjames21@csc.com

Federal GovernmentAndrew LockleyIndustry GMD: 02 6246 8004M: 0417 436 102E: alockley@csc.com

Manufacturing & DistributionVicki GrossmannIndustry GMD: 02 4253 7100M: 0418 993 305E: vgrossma@csc.com

Natural ResourcesDennis FranklinNatural Resources Center of ExcellenceD: 03 9652 6025M: 0408 329 156E: dfrankl5@csc.com

Western RegionMichael HortonRegional GMD: 08 9254 5420M: 0427 026 794E: mhorton@csc.com

Systems IntegrationAndrew StreeterDirector, Consulting & Systems IntegrationD: 02 6270 8324M: 0416 258 220E: astreete@csc.com

About CSC

Computer Sciences Corporation is a leading global information technology (IT) services company. CSC’s mission is to provide customers in industry and government with solutions crafted to meet their specific challenges and enable them to profit from the advanced use of technology.

With approximately 87,000 employees, CSC provides innovative solutions for customers around the world by applying leading technologies and CSC’s own advanced capabilities. These include systems design and integration; IT and business process outsourcing; applications software development; Web and application hosting; and management consulting. Headquartered in El Segundo, Calif., CSC reported revenue of $14.9 billion for the 12 months ended March 30, 2007. For more information, visit the company’s web site at www.csc.com

For more information about CSC’s systems integration services, contact: