system technician or computer hardware or computer software
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8/6/2019 System Technician or Computer hardware or Computer Software
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Erica Seth34 Brookhaven DriveClayton, NC [email protected](919)-633-5141
OBJECTIVEA Computer Technician position in a growing company.SKILLS & EMPLOYMENT07/2006 - PresentRaleigh, NC EatonSystem Technicianwww.eaton.com
* Provided technical support for problems with test equipment.* Restructured and improved computer based performance.* Identified questionable functions, errors and inconsistencies in software.* Contributed to company success by implementing quality to high performance systems.* Added hardware to test systems such as: power boards, power modules.
* Provided technical support to end-users in hardware/software proficiency.* Researched and recommended interim fixes for difficult processes.* Maintained certified diagnostic testers.* Configured and installed IBM servers using Novell and setup workstations.* Maintained effective inventory control.* Did troubleshooting, diagnosed, installed, upgraded, configured, and repairedsystems with engineers.01/2006 - 07/2006Mooresville, NC Flextronics (formerly Solectron)Computer Technicianwww.flextronics.com
* Refurbished laptops, desk stations, test stations, and various computer compon
ents.* Executed daily operations of diagnostic test and troubleshooting* Responsibilities included problem detection and solving, fixing and reinstalling software and hardware.* Maintained and setup new user security accounts for Windows XP Professional.* Designed, implemented, maintained, and upgraded databases for Product ServiceDepartment using Microsoft applications. * Repaired and upgraded hardware and software components for PC systems.* Installed and interfaced computer hardware including multimedia, memory and video components and systems.* Developed procedures and practices for testing reliability and stability of software components, and interfaces for network environments.* Administered all Desktop related functions including hardware and software set
-up and configuration.* Did troubleshooting on network connectivity, desktop configuration, printers connectivity, and network access issues regarding permissions.TOOLS & TECHNOLOGIES* Microsoft Products (SharePoint, Project Server, Visio, Word, Excel, InfoPath,PowerPoint, FrontPage, Access, SQL Server, BizTalk, Windows Server, HTML Help Workshop)* Adobe Products (Acrobat, Photoshop, HomeSite, DreamWeaver)
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EDUCATION & TRAINING2007 - Raleigh, NC ECPI College of Technologywww.ecpi.edu* Computer Engineer Technology
2007-2009-Raleigh, NC University of Phoenixwww.phoneix.edu
* Information Technology