swing education - tackling hard to fillswing has helped: fill more than 52,000 sub days that would...
TRANSCRIPT
Tackling Hard to Fill Teacher and Staff Absences
www.swingeducation.com
Tackling Hard to Fill Teacher and Staff Absences
The Challenge Even with a sizable substitute teacher pool, district absences still go unfilled. All too often, these are the most painful absences, like morning of, or during important professional development.
School administrators, principals and staff have to scramble to cover these classrooms and miss important PD.
WHY DOES THIS HAPPEN?
• Substitutes are often temporarily subbing while they look for other full-time opportunities (in education or otherwise). That means despite the District’s best recruiting efforts, it’s tough to keep enough active, qualified subs.
• Even the most flexible substitutes are looking for predictable, stable income sources ahead of time. That means they’re often not available for the day-of absences that are so impactful.
• And if the District could find a sub, there’s no guarantee that the sub would be the right fit, which all too often means a lost day for students and teachers.
Tackling Hard to Fill Teacher and Staff Absences
Enter Swing EducationSWING EDUCATION SPECIALIZES IN SUPPORTING EXISTING DISTRICT SOLUTIONS (LIKE AESOP AND SMARTFINDEXPRESS) AND FILLING THOSE PAINFUL, HARD-TO-FILL ABSENCES.
What makes Swing perfectly suited to do so?• A technology-forward solution that predicts absences
before they occur. Our “Swing Heroes” program reserves the most reliable subs in advance based on the District’s anticipated needs. This allows us to increase fill for overnight or morning-of absences and high need days, and prevent surprises for schools or subs.
• An end-to-end solution that covers year-round recruiting, fingerprinting, permitting, onboarding, and payment to subs. Our diverse substitute pool can help with more unique requests like 1-on-1 support or clerical positions.
• A robust methodology to tier and prioritize our most reliable and highest quality substitutes. This is especially valuable in finding subs for longer-term requests (such as maternity and paternity leaves).
• A friendly pay-as-you go pricing model that aligns with the District’s current pay rates, with no setup costs and no minimum commitment
We recognize Districts have their own sub pool and technology to contact subs. Our service runs supplementally, as a backup or insurance plan to help tackle the hard absences and prevent surprises.
Tackling Hard to Fill Teacher and Staff Absences
The Partnership Swing can onboard a District Partner in a matter of minutes. Nothing changes with a District’s existing technology or substitute teachers: they’re still able to contact their sub pool for absences. The difference now is our District Partners have a backup plan.
On a daily basis, our District Partners issue absences requesting a Swing sub, and everyday, we help fill those absences.
Additionally, our highly responsive Customer Success team ensures that Districts have a quality experience with Swing on an ongoing basis.
We provide excellent service in a couple ways:
• Our platform gives Districts the ability to provide feedback about our subs. This data is used to help prioritize our best subs and help other subs improve.
• The median response time from our Customer Success team is less than 20 minutes for urgent questions or issues, and 36 minutes for all other concerns.
• We proactively meet with our District Partners to gather feedback so we can continually improve our partnership.
The Results
THE PROOF IS IN THE FILLED ABSENCES. SWING HAS HELPED:
Fill more than 52,000 sub days that would have previously gone unfilled
Contact [email protected]
Place more than 1,600 different substitute teachers at 486 different schools
Most importantly, fill those tough absences, including more than 23,500 absent days requested with less than 48 hours notice, and more than 230 long-term openings.
52,000 1,600 23,500