surviving the insta-pocalypse
TRANSCRIPT
I love Instagram, it’s my ‘go to’ social network for clients, and I’ve had the
opportunity to do some fun and worthwhile campaigns on there
Hello, I am @dirktherabbit
I DO A LOT OF WORK WITH AIRPORTS AND AIRLINES
1. Airlines were pretty much 1st in on photo networks
2. People are in a ‘sharing’ frame of mind when they travel
3. People love taking pictures of planes (‘AV Geeks’)
FOUR THINGS TODAY
1. Why it’s great right now
2. What’s changing
3. What you should do about it
4. What the alternatives are
(The most popular Instagram pic ever)
“On average, people miss about 70 percent of the posts in their Instagram
feed” (Kevin Systrom, March 15th 2006)
INSTAGRAM - 30%
Image from “Five great mobile photographers to follow” - http://bit.do/4HH8 (@rdepaolo)
FACEBOOK - 7.39%
More specifically: Videos 9.14%
Links 8.9% Images 6.8% Status 3.7%
(Source - Locowise, Dec 2015)
@chollingsworth3 / Flickr
TWITTER - between 1.3% - 4.1%
@pitaka525
Source - Danny Sullivan, Marketing Land
(According to Follower Wonk, only about 6% of your
followers will be online anyway)
WHAT ABOUT ENGAGEMENT?
Image from “Five great mobile photographers to follow” - http://bit.do/4HH8 (@cedricblanchon)
AVERAGE ENGAGEMENT SOCIAL NETWORKS
0
0.008
0.015
0.023
0.03
Instagram Facebook LinkedIn Twitter
0.027%0.055%0.22%
2.25%
Source - Nate Elliott, Forrester, Sept 2015 (top US brands)
Image from “Five great mobile photographers to follow” - http://bit.do/4HH8 (@helenbreznik)
INSTAGRAM RIGHT NOW 1 - A lot of people see your posts, reach is 4x as good as Facebook
2 - Engagement is good, 10x as high as Facebook
3 - Images cross cultures and languages
4 - A lot of people see it, "a picture says a thousand words and now a picture can speak to millions of people"(Eva Chen)
All for free!
MORE SPECIFICALLY, INSTAGRAM IS GOING TO BECOME MORE LIKE FACEBOOK
Rather than just seeing a stream of posts, Instagram / Facebook wants you to “see the moments you care about first”
@snoopybabe - 325k followers
IN PRACTICE - WHAT WILL THAT LOOK LIKE?
“One morning a couple of weeks ago as I toggled back to my personal
account something was very different.
A blue-eyed baby was king of my feed with hundreds of likes and a
decent smattering of gushy comments.
“The photo was 15 hours old and no matter how many refreshing swipes of my thumb were made this little
guy wasn’t shifting from the top spot.”
(From James Towers, a look at Instagram’s new algorithm - http://www.adnews.com.au/opinion/a-
look-at-instagram-s-new-algorithm-and-what-you-can-expect)
EVENTUALLY - IT MIGHT LOOK LIKE THIS
In 2012, your Facebook page would reach 16% of your followers.
Today it is more like 5-10% (or even 2% for the biggest pages)
The result is that more brands are now paying. Forrester has seen a slight increase in
Facebook engagement - it reasons that more brand pages now promote their posts
ESPECIALLY GIVEN THIS
Instagram and premium video will be a big driver for mobile and desktop ad revenue, the team
writes. "Our projection for consolidated ad revenue of $5.24
billion in [the first quarter] reflects our projection for $573 million and $260 million in contribution from
Facebook's Instagram and premium video ad product,
respectively.”
Bloomberg on Credit Suisse
SO WHAT CAN YOU DO ABOUT IT?• Quality over quantity. What gets the best reaction? Find a formula and stick to
it. Stop posting things that don’t get engagement
• Think about some alternatives
• Use hash-tags. They work
• Use Instagram video
• Engage with people in your subject area. Make a habit of liking and commenting on things that are relevant to what you do
• Work with influencers. Recruit bloggers or Instagram groups with a lot of traction. Potentially use them as guest editors
• Do these things now, before the algorithm changes for everyone
“MOST IMPORTANT” SOCIAL NETWORK, US TEENS
0%
10%
20%
30%
40%
Spring 2014 Spring 2015 Autumn 2015 Spring 2016
Instagram Facebook Snapchat Twitter
28%
27%
18%
17%
Piper Jaffray’s semi-annual survey of 6,500 US teens
SNAPCHAT
• 100 million active users (compared to 300 million Twitter, 400 million Instagram
• 2/3 are over 18 and 50% are over 25
• 2/3 users create new content every day
• Entry level advertising has gone down from $750k to "tens of thousands" (head of content, Nick Bell)
HASHTAGS WORK - USE THEM
Posts that included hashtags had a far higher like to follower
ratio than those that didn’t
Source: Dan Zarella http://bit.do/4HGj
(But make sure they are relevant!)
Identify 10 hashtags that you can use regularly in your copy to keep
users plugged into your brand, while also monitoring the hashtag
trends of your competitors and related niche
Do a daily sweep of relevant hash-tags. Like every one. It
encourages people to keep using your
hashtag, and chances are they will come
back to like and even follow
“In a world where liking is as common as blinking, a like no longer signals that a
consumer loves your brand” (ben kunz, BUSINESS WEEK)
Selfies generate 2x as many likes as videos, but videos represent a deeper level of engagement
(Pixelate)
INSTAGRAM VIDEO
• In the last six months, the time people spent watching Instagram video increased by more than 40 per cent
• Cisco, for example, predicted last year that video will account for about 80 per cent of all internet traffic by 2019
• Google claimed last week that YouTube ads are more effective than TV ads
THE PROCESS• Four new destinations from Munich
• Over the course of four weekends, the two moderators did a social media take-over and travelled to the four cities (Southampton, Rostock, Bergamo, Norrköping)
• They posted photos of the destinations on the @bmiregional feed
• They also promoted it on their own feeds
• One photo in each destination had a model plane in it
• “Spot the plane” to win flights
ENCOURAGE YOUR INFLUENCERS TO SHARE IT IN YOUR OWN FEED
Kevin Systrom tells us on average 30% of followers see a post. Do 30% of newspaper readers read every article?
BENEFITS OF A CAMPAIGN LIKE THIS• Team up with people who have a
lot more followers than you and credibility
• Original content for your feed
• Builds up a basis of working with these groups in the future
QUESTIONS TO ASK• Who should you work with? Should you work with a group, a blogger or
both?
• Have they done this before?
• What’s in it for them? If you were them, would you want to capture and post what you are asking them to do?
• Will money change hands? Often it has to, but can you offer an alternative
• How much control are you willing to give them?
THE SAME IDEA CAN WORK ELSEWHERE
• Clothing / fashion company - do a behind the scenes tour
• Supermarket? Go to where the food is made
• A bank or an insurance company, involve them in a CSR or charity initiative
FINALLY ACCORDING TO INSTAGRAM • Engagement not followers
• Craft a strong identity
• Authenticity wins
• Collaborate with natives
• (Eva Chen, Instagram)