Results of Safety Shoe Survey conducted by ICC under

members of the “ Kring van Veiligheids functionarissen

Rijnmond”

1/5/2014

Safety Shoe Survey under end users• Part of a wider market research by ICC ( Website Producer ) in the Rijnmond area :

Presentation Kring Veiligheids functionarissen• Objective : (1) identify current improvement potential ; (2) future trends and (3)

information/experience exchange (a) in between end users and (b) with producer.• Electronic Survey ( on Google drive) and developed with EMO. • Orientation/introductory presentation in circle of R’dam Safety Experts.• Tested the Survey with 4 members of the Circle.• Survey distributed under in total 90 different Companies representing a wide variety of

industries ( incl. some from the public sector).• 28 closed (multiple choice) and open questions.• Participants asked to weigh questions and complete Survey within 3 weeks• Focused on (1) safety/purchasing officers and (2) work floor users.• Questions categorized around 4 Theme’s :- Product Specific- Development and trends- Distribution- Services Link to Survey••

Main ConclusionsØ 23 responses = 25 % ; from at least 7 industrial sectors : Representative.

Ø Price <-> quality mostly given equal importance

Ø > 35 % : S3 ; > 20 % anti-slip. Replacement frequency mostly 1 x year ( +/- 50 %)

Ø Biggest area for improvement now : lighter shoes

20 % indicated : “ other” improvements -> further analysis needed.

Ø Development/Trends : most important areas for future focus : Comfort increase- pro-active orthopedic solutions and more tailoring on sizes /width.

Ø Around 60 % involve producer direct in developments or via distributor – 40 % only relies on distributor.

Ø Around 50 % require minimum EN norm/CN marking ; < 10 % ISO 9000.

Ø Around 1/3 involve distributor (in)directly in training ; however 1/3 wants training but is not offered .

Ø Service : most important is medical advice in problem cases ; also : blog , contact person at producer and energy/environmental efficient manufacturing

Ø In general high degree of satisfaction with current distributors.

Ø Little or no desire to be contacted in relation to completed Survey and preferred mode of feedback ( 2/3 participants ) now : Electronic report .

Product Specific

S1 (protection noose)S3 (protection noose,sole and water proof)

WaterproofAntistatic

Other

0%

5%

10%

15%

20%

25%

30%

35%

40%

Minimum Requirements

90 % of respondents found this question : (very) important

Respons

80% / 20% 50% / 50% 20% / 80% Other

Price/Quality Balance

83 % (less) important

Maritime 22%

Dry bulk 14%

Wet bulk 8%

Chemical 14%

Oil 8%

Container 19%

Other 16%

1x two year 22%

1x year 52%

2x year 17%

Other 9%

Replacement Frequency

Industry sector

82 % (very) important

91 % (less) important

Development & Trends

Protection against cold feet 12%

Protection against wet or cold feet. 7%

Good support of ankle 7%

Durability and lifetime schoe 10%

Modern models 10% Light models 24%

Flexibility with kneeling/crawling 10%

Other 20%

Which requirements are now not satisfied

71 % (less) important

30 40 50 60 70 80 900

10

20

30

40

50

60

70

80

90

100 Aging user population is playing an increasingly more important role in PBM selection.It is unlikely that in future there will be demand for lady models within our organisation Pro-active orthopedic solutions ( for example pronation compensation) will improve work circumstances and reduce changes of injuries.There is an increasing demand for comfort improving measuresIn future more tailoring/adaption of shoes is requiredShape and color(patterns) hardly play a role in the decision making process

Degree of Agreement under respondents

Eliminate Adopt

Analyze & Eliminate

Analyze & Adopt

Degree of Importance

Development & Trends

Distribution

10 20 30 40 50 60 70 80 9010

20

30

40

50

60

70

80

90

PBM producer is pro-active and closely involved with the developments at the end-user.

There is need for a large degree of centralisation when purchasingDecentralization when pruschsing PBM offers more opportunities to meet our wishes.

Importance

Agreement

43 % Producer not involved – distributor knows enough56 % Producer is involved directly or via distributor

Services

30 40 50 60 70 80 90 1000

10

20

30

40

50

60

70

80

90

100 No need for a contact person at our PBM manufacturer. Our distributor fulfills this role.

We are satisfied with the service of our distributor

A recycle scheme for used shoes counts in our purchase decision process

Demonstrable energy/environmental efficient production processes do not or hardly play a role in our purchase decision process.

A blog where safety experts/users and manufacturer interchange opinions/information for the development of PBM has added value

Secialist safety/health advice for particular cases is essential.

A yearly workplace visit of a Safety/Health advisor from the manufacturer has little or no added value.

Agreement

Importance

EliminateAdopt

Analyze & Eliminate

Analyze & Adopt

ISO-9001 (manufacturing processes) 6%

EN-norm (product norm) 23%

CE-marking (EN approval) 26% PPE Category I: Personal protection Equipment for low risks. 8%

PPE Category 2: for medium-high risks 15%

PPE Category 3: High risks 21%

Other 2%

Required Norm/certification

Not necessary - our people know enoughOwn tra iners

Own tra iners with experts from dis tributor

0%

5%

10%

15%

20%

25%

30%Product Training

Survey related

Yes 20%

No 72%

Other 8%

Willingness to be contacted in relation to completed survey

32%

68%

Survey feedback

Appreciate an interactive results feedback session(mini- symposium) An electronic report is sufficient

Comments/Suggestions by participants

Quotes :• A “ fast” shoe is the most important.• Good fit is important and therefore availability of wider shoes

and increasing sizes with ½ sizes.( left – right difference)• Firm, meet requirements but in particular as light as possible.• Weight of the shoes also plays a big role.• There is a lot of walking so the shoe needs to be light ,

watertight and comfortable.• Reflective marking on the shoe.• Our distributor offers our people a wide choice between

producers and they can select the shoe that aligns best with their personal preferences ( provided it meets the minimum standard.

• Visits to the producer are useful. •