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Survey Monkey https://www.surveymonkey.com/r/EdEx2019

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Page 1: Survey Monkey - Sentinel Benefits · • Don’t be afraid to repeat yourself on key pieces of info – For example key dates, new plans/features, how to take action • Spread out

Survey Monkey https://www.surveymonkey.com/r/EdEx2019

Page 2: Survey Monkey - Sentinel Benefits · • Don’t be afraid to repeat yourself on key pieces of info – For example key dates, new plans/features, how to take action • Spread out

Changing the way we communicate benef its for effective employee engagement

Julia Stati Benefits Specialist

Ben Healy Vice President,

Operations & Client Experience

Page 3: Survey Monkey - Sentinel Benefits · • Don’t be afraid to repeat yourself on key pieces of info – For example key dates, new plans/features, how to take action • Spread out

WHICH BENEFITS MATTER?

TAILOR YOUR MESSAGING

MAKE YOUR AUDIENCE CARE

Agenda

Page 4: Survey Monkey - Sentinel Benefits · • Don’t be afraid to repeat yourself on key pieces of info – For example key dates, new plans/features, how to take action • Spread out

What to do Action Item Date Due Date Completed

Planning & Strategy

Review last year’s communication plan

Set goals and pick a theme

Get feedback about last year and your ideas for the future

8-12 weeks

Start making benefits guide

Gather employee testimonials

Identify your needs for new/revised content

4 weeks

Publish internet banner ads

Make Manager’s Toolkit

Add note about open enrollment to your email signature

1-2 weeks

Hold benefits meetings and webinar events

Put up posters, flyers, and table events

Schedule first postcard

Create and share FAQs

During OE

Send out company-wide emails

Schedule reminder postcard

Remind managers to talk with their teams

Which benefits matter?

Tailor your messaging

Make your audience

care

Page 5: Survey Monkey - Sentinel Benefits · • Don’t be afraid to repeat yourself on key pieces of info – For example key dates, new plans/features, how to take action • Spread out

Which Benefits Matter?

What to do Action Item Date Due Date Completed

Planning & Strategy

Review last year’s communication plan

Set goals and pick a theme

Get feedback about last year and your ideas for the future

Page 6: Survey Monkey - Sentinel Benefits · • Don’t be afraid to repeat yourself on key pieces of info – For example key dates, new plans/features, how to take action • Spread out

Which Benefits Matter?

Review last year’s communication Set clear goals and a theme, if applicable

Get feedback about last year and your ideas for the future

Page 7: Survey Monkey - Sentinel Benefits · • Don’t be afraid to repeat yourself on key pieces of info – For example key dates, new plans/features, how to take action • Spread out

Tailor Your Messaging

What to do Action Item Date Due Date Completed

8-12 weeks

Start making benefits guide

Gather employee testimonials

Identify your needs for new/revised content

4 weeks

Publish internet banner ads

Make Manager’s Toolkit

Add note about open enrollment to your email signature

Page 8: Survey Monkey - Sentinel Benefits · • Don’t be afraid to repeat yourself on key pieces of info – For example key dates, new plans/features, how to take action • Spread out

Age Life stage

Gender Health & lifestyle

Technology Personal buying preference

Tailor Your Messaging

Page 9: Survey Monkey - Sentinel Benefits · • Don’t be afraid to repeat yourself on key pieces of info – For example key dates, new plans/features, how to take action • Spread out

Benefits Basketbal l

AGE LIFE STAGE TECH

Page 10: Survey Monkey - Sentinel Benefits · • Don’t be afraid to repeat yourself on key pieces of info – For example key dates, new plans/features, how to take action • Spread out

Some things matter to al l! Tips for building a successful benefits guide: • Don’t be afraid to repeat

yourself on key pieces of info – For example key dates, new

plans/features, how to take action

• Spread out your content – Forcing content into a set amount

of pages can make it hard to digest – space it out!

• Simplify charts, tables, and text

Source: Speaking in Human, The Jellyvision Lab

Page 11: Survey Monkey - Sentinel Benefits · • Don’t be afraid to repeat yourself on key pieces of info – For example key dates, new plans/features, how to take action • Spread out

Make Your Audience Care

What to do Action Item Date Due Date Completed

1-2 weeks

Hold benefits meetings and webinar events

Put up posters, flyers, and table events

Schedule first postcard

Create and share FAQs

During OE

Send out company-wide emails

Schedule reminder postcard

Remind managers to talk with their teams

Page 12: Survey Monkey - Sentinel Benefits · • Don’t be afraid to repeat yourself on key pieces of info – For example key dates, new plans/features, how to take action • Spread out

Make Your Audience Care • Taco Bout Retirement Truck

• If you’ve signed up for the company

401k plan, you get a free taco

• Benefit statement to show employees the dollar-and-cents value of their benefits

Page 13: Survey Monkey - Sentinel Benefits · • Don’t be afraid to repeat yourself on key pieces of info – For example key dates, new plans/features, how to take action • Spread out

Activity: Dare to be different!

• You have a budget of $2,000.

• How will you engage your employees with the ultimate goal of increasing retirement plan deferrals?

Page 14: Survey Monkey - Sentinel Benefits · • Don’t be afraid to repeat yourself on key pieces of info – For example key dates, new plans/features, how to take action • Spread out

What to do Action Item Date Due Date Completed

Planning & Strategy

Review last year’s communication plan

Set goals and pick a theme

Get feedback about last year and your ideas for the future

8-12 weeks

Start making benefits guide

Gather employee testimonials

Identify your needs for new/revised content

4 weeks

Publish internet banner ads

Make Manager’s Toolkit

Add note about open enrollment to your email signature

1-2 weeks

Hold benefits meetings and webinar events

Put up posters, flyers, and table events

Schedule first postcard

Create and share FAQs

During OE

Send out company-wide emails

Schedule reminder postcard

Remind managers to talk with their teams

Which benefits matter?

Tailor your messaging

Make your audience

care

Page 15: Survey Monkey - Sentinel Benefits · • Don’t be afraid to repeat yourself on key pieces of info – For example key dates, new plans/features, how to take action • Spread out

Thank You