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    C A S E S T U D I E S O F S U S TA I N E D A N D S U C C E S S F U L D E V E L O P M E N T C O O P E R A T I O N

    United Nations Development Programme

    SUPPORTINGTRANSFORMATIONAL CHANGE

    Empowered liResilient natio

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    United Nations Development Programme

    October 2011

    Copyright 2011 United Nations Development Programme

    All rights reserved.

    This publication or parts of it may not be reproduced, stored by means

    of any system or transmitted, in any form or by any medium, whether

    electronic, mechanical, photocopied, recorded or of any other type,

    without the prior permission of the United Nations Development

    Programme. The views and recommendations expressed in this report

    are those of the authors and do not necessarily represent those of

    UNDP, the United Nations or its Member States. The boundaries and

    names shown and the designations used on maps within this report do

    not imply ocial endorsement or acceptance by the United Nations.

    Design and production: Laurie Douglas Graphic Design

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    C A S E S T U D I E S O F S U S T A I N E D A N D S U C C E S S F U L D E V E L O P M E N T C O O P E R A T I O N

    United Nations Development Programme

    SUPPORTINGTRANSFORMATIONAL CHANGE

    Empowered liResilient natio

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    2 Supporting Transformational Change

    FOREWORD.................................................................................................................................................................. 4

    ACKNOWLEDGEMENTS........................ ....................... ........................ ........................ ....................... ...................5

    EXECUTIVE SUMMARY............................................................................................................................................ 6

    BACKGROUND, PURPOSE AND PROCESS...................................................................................................... 8

    TimeorReection............................................................................................................................................8

    MethodologyandProcessAdopted...........................................................................................................8

    DefningTransormationalChange..............................................................................................................9

    SelectingtheCaseStudies........................................................................................................................... 10

    IssuesoContribution,AttributionandCausality..................... ........................ ....................... ............ 12

    REFLECTIONS ON THE DEVELOPMENT PROCESS.................................................................................... 13

    Multi-DimensionalComplexity..................... ....................... ........................ ....................... ........................ 13

    TheNatureoNationalCapacityDevelopment................................................................................... 14

    TheImportanceoPoliticalContextandPoliticalEconomy............................................................ 15

    AMarathon,NotaSprint.............................................................................................................................. 16

    THE CASE STUDIES................................................................................................................................................ 17

    MicrofnanceinMongolia............................................................................................................................. 17

    RespondingtotheHIVEpidemicinEthiopia........................................................................................ 27

    BeautiulBulgaria......................................................................................................................................... 35

    ManagingtheBlackSeaandtheDanubeRiverBasin........................................................................ 43

    Bangladesh:DisasterRiskReductionasDevelopment...................................................................... 53

    ElSalvador:anEarlyExampleoPeacebuilding.................................................................................. 65

    LocalGovernanceinCambodia................................................................................................................. 77

    UNDP AND HUMAN DEVELOPMENT........................................................................................................... 87

    TEN COMMON THEMES AND FINDINGS...................................................................................................... 89

    ANNEX 1. ABBREVIATIONS.............................................................................................................................. 97

    ANNEX 2. SELECTED BIBLIOGRAPHY...................................................................................................... 100

    TABLE OF CONTENTS

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    Supporting Transformational Change 3

    TABLE OF CONTENTS

    INFORMATION GRAPHICS

    CompositionoXacBanksLoanPortolio,2006(Mongolia).................... ........................ ....................... . 21

    MongoliasHumanDevelopmentIndex..................... ....................... ........................ ....................... .............. 23

    XacBanksTotalAssets,20022010(Mongolia)..................... ....................... ........................ ....................... .. 23

    MapoEthiopiaShowingAdultHIV,PrevalencebyRegion,2007........................ ....................... .......... 29

    HIVTestingCentreExpansion(Ethiopia)...................... ....................... ........................ ....................... .............. 33

    RiseinHIVTestingPopulation(Ethiopia)..................... ....................... ........................ ....................... .............. 33

    DirectProjectResults(Bulgaria)...................... ........................ ....................... ........................ ....................... ...... 39

    ConceptualFrameworkortheDanubeRiverBasin/BlackSeaProgrammes........................ ............. 47

    VulnerabilitytoDierentNaturalHazards(Bangladesh)...................... ........................ ....................... ...... 55

    TotalnumberoDeathsbyFloodandCyclone,1970to2010(Bangladesh)..................... ................. 62

    ProjectsonPreventionandControloArmedViolenceinElSalvador....................... ........................ . 71

    TimelineoInstitutionalizationProcess(Cambodia)...................... ........................ ........................ ............. 85

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    4 Supporting Transformational Change

    UNDPisproudtohavesupportednationaldevelopmentpro-

    cessesaroundtheworldormorethanftyyears.ThisworksupportstheprinciplesotheUnitedNationsCharterandthe

    Peoplesotheindividualprogrammecountries.Itcatalysesreduction

    opoverty,improvementolives,andexpansionochoices,inkeeping

    withthehumandevelopmentparadigmandwithUNDPsoverall

    missiontoempowerlivesandstrengthentheresilienceonations.

    Guidingprinciplesoourworkhavebeennationalownershipo

    thedevelopmentprocessandtheconvictionthatinternational

    partnershipscanplayavaluablerole.Ourgoalistosupport

    transormationalchangewhichbringsaboutrealimprovementsinpeopleslives.Thehuman

    developmentperspective,thevaluesotheMillenniumDeclaration,andtheresultsorientationotheMillenniumDevelopmentGoals(MDGs)andotherinternationallyagreedgoalshelp

    shapeourcontributiontodevelopment.

    Developmentisneithersimplenorstraightorward.Itisacomplexandlong-termundertaking

    whichembodiesarangeochallengesorallconcerned.Inthecourseoourwork,weand

    ourpartnershaveexperiencedbothsuccessesanddisappointments.Alongthewaywehave

    learnedmanylessons,andweendeavourtoincorporatethoseinourworkinordertobetter

    serveournationalpartnersandgetresults.

    Thepurposeothispublicationistoreecthonestlyonthisexperience.Itpresentssevencase

    studieswheresustaineddevelopmentcooperationhasenabledprogrammecountriestomake

    arealdierencetothelivesotheircitizens.Italsooerslessonslearnedtohelpimproveourday-to-daywork.

    Ihopethatdevelopmentpractitionerswillfndthispublicationuseultotheirworkin

    promotingsustainablehumandevelopmentandenablingtheachievementotheMDGs.

    HelenClark

    UNDPAdministrator

    Our goal has always been to supporttransformational change which brings about

    real improvements in peoples lives.

    FOREWORD

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    Supporting Transformational Change 5

    ThisreporthasbeencommissionedbytheBureauorDevelopmentPolicywiththe

    supportomanypeopleandorganizationsaroundtheworld.Itisimpossibletorecognizeeveryonewhohascontributedtothedevelopmentothisresearchproject

    byprovidingcomments,supportorencouragement.Wearegrateultoeveryonewhohas

    contributedinonewayoranother.

    ThecoreteamorthereportwasRobertEngland,NaziaMintz-HabibandJasonPronyk.

    ThereportgreatlybeneftedromthebackgrounddocumentpreparedbySamBarnes,

    FrancescaJessup,ScottLeiperandcolleaguesromtheRegionalBureauxandtheCountry

    OcesoBangladesh,Botswana,Bulgaria,Cambodia,Ethiopia,India,Indonesia,Kosovo,

    Mongolia,Mozambique,Philippines,Romania,SouthArica,Tajikistan,Timor-Leste,Ukraine

    andUzbekistan.

    Whilewearegrateultoeveryone,therearesomecolleagueswhohelpeduswithparticular

    inormationandcommentsthatmadeahugedierence;theyincludeDouglasGardner,

    AndrewRussell,NiloyBanerjee,DegolHailu,UyangaGankhuyag,AlexandraSolovieva,

    NadiaRasheed,CoumbaMarenah,MesfnGetahun,FontaineChristopher,MarielzaOliveira,

    JulietteHage,SunilSaigal,TimScott,AndrewHudson,ParvizFartash,JennierTopping,

    AminulIslam,FinnRekenNilsonandEricLampertz.

    BeyondUNDPweconsultedwithahostoinormantswhoalsodeservespecialrecognition.

    Againweareindebtedtomanyindividuals,buttopickaew:ElizabethReid,LydiaMahoko

    Ditsa,CelinaSouza,JosCarlosLibanio,BarbaraHanchard,CatalinaPredaandJohnBarnes.

    TheviewsandanalysispresentedinthisstudyarethoseotheauthorsanddonotnecessarilyreectthoseoUNDP.

    ACKNOWLEDGEMENTS

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    6 Supporting Transformational Change

    EXECUTIVE SUMMARY

    Thepurposeothisreportistoreect

    onUNDPsexperienceodevelopmentcooperationoverthepast50years,andto

    extractsomecommonthemesandgenerallessons

    aboutdevelopmentcooperationortheuture.

    Thereportmakesthecasethatdevelopmentisa

    long-termpropositionandisseldomamenable

    toshort-termsolutions.Certainly,trulytrans-

    ormationalchangeatthenationalorsubnational

    leveltakestimetoachieve.Iitistobesustainable

    andsustained,itmustbenationallyownedand

    achieved.Outsiderscannotdeliversuchtransor-mationalchange,buttheycansupportitina

    varietyoways,especiallybyhelpingtodevelop

    nationalcapacity.UNDPbelievesthatsuch

    internationalpartnershipscanplayanimportant

    roleinthisregard.

    Aterprovidingadefnitionotransormational

    changeanddiscussingsomeothebasicchar-

    acteristics,complexitiesanduncertaintiesothe

    developmentprocess,thereportdocumentsseven

    caseswherethishasbeenachievedoveraperiodo

    time.Taking1020yearsasitsrameoreerence,

    thereportdemonstratesthatdevelopmentcanbe

    successulonthisbasisevenstrikinglysuccessul

    insomecases.

    Thesevencasestudiesselectedaswellasbrieer

    accompanyingcountryboxesspanthecontinents

    andthediverserangeoprogrammecountries

    withinwhichUNDPworks,includingseveralothe

    mostchallengingcrisiscontexts.Theyalsocover

    avarietyotheprogrammeareasinwhichUNDP

    specializes:democraticgovernance;energyandenvironment;povertyreductionandHIV/AIDS;

    disasterriskreduction;andpost-crisisrecovery;

    aswellasthecross-cuttingissuesogender,

    capacitydevelopmentandsouthsouth

    cooperation.Takentogether,theydocument

    successuldevelopmentprogrammesandthe

    valueointernationalpartnerships.

    However,thereportalsoacknowledgesthatthis

    isnotalwaysthecase;thatoravarietyoreasons,

    developmentprogrammesarenotalwayssuccess-ul;andthat,evenwhentheyaresuccessul,there

    isalwaysunfnishedbusinessanduncertaintiesto

    beaddressed.Developmentisaworkinprogress,in

    everypartotheworld.Developmentmanagement

    involvestakingrisk,seekingtoensuresuccessul

    outcomes,butacknowledgingthattherewillbe

    disappointmentsalso.

    Finally,thereportseekstodrawsomeundamental

    lessonsromthisanalysis,lessonswhichhopeully

    willbeovaluetodevelopmentpractitioners

    aroundtheworld,includingUNDPsownstaand

    nationalpartners.Thetencommonthemesand

    lessonsaregroupedintothreegeneralheadings:

    1.Back to Basics: Theseareessentiallyrestate-

    mentsothemostundamentalprinciplesthat

    underpinsuccessuldevelopmentcooperation:

    nationalownership,capacitydevelopment,lead-

    ershipandpartnerships.

    If transformationalchange is to be sustained it must benationally owned and achieved.

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    Supporting Transformational Change 7

    EXECUTIVE SUMMARY

    2.Principled Opportunism: Thesehighlight

    aprevailingcharacteristicoUNDPswork,inwhichitseeksopportunitiestosupport

    transormationalchangewithinavalue-driven

    normativerameworkdefnedbytheUNs

    memberstates.

    3.The Larger Context:Thefnalthreethemes

    reectontheactthat,tobesuccessuland

    transormative,developmentcooperation

    dependsinnosmallpartonthelargercontext.

    Thisisespeciallytrueopost-conictsituations,

    whereeven20yearsisashorttime.

    Forthemostparttheselessonsarenotearth-

    shatteringlyoriginal,butratherservetoreinorcewhatmostpractitionersalreadyknowbutoten

    orgetintheirdrivetoachieveashort-termimpact

    ortheeortsandresourcesexpended.

    Developmentcooperationisamarathon,nota

    sprint.Ithasitsrisks,andithasrewards.Welldone,

    itcan,asthecasesheredemonstrate,catalyse

    transormationalchange.

    Transformational changeis the process whereby positive development

    results are achieved and sustained

    over time by institutionalizing policies,

    programmes and projects within nationa

    strategies. It should be noted that this

    embodies the concept of institutionally

    sustained results consistency of

    achievement over time. This is in order to

    exclude short-term, transitory impact

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    8 Supporting Transformational Change

    A Time for Reection

    UNDPhasbeenengagedindevelopment

    cooperationormorethan50years,i.e.

    sincethe1950s,whenitspredecessorpro-

    grammestheExpandedProgrammeoTechnical

    Assistance(UNEPTA)andtheUNSpecialFund1

    wereounded.

    Whilethemodalitiesoitsprojectsand

    programmeshaveevolvedovertheyears,the

    ultimatepurposeoitsworkhasremainedthe

    same:toassistmemberstatestoimprovethelivingstandardsandlieopportunitiesotheircitizens

    (empoweredlives)bysupportingthedevelopment

    onationalcapacitysothatmemberstatescan

    managetheirowndevelopmentprogrammes

    (resilientnations).Tobesure,UNDPhasnotbeen

    theonlydevelopmentagencywhichhasworked

    towardsthisobjective,andindeedithasalways

    workedasanintegralpartothewiderUNSystem

    ineachcountry,aswellasalongsidemanyother

    multilateral,bilateralandnon-governmental

    practitioners.However,UNDPcansurelylayclaimto

    beingoneothosewiththelongestengagement,

    thebroadestmandate,themostpartnercountries

    andthemostextensivecountryrepresentation.

    Inthecourseothese50years,UNDPhasmadea

    signifcantcontributiontodevelopmentinmany

    countries,andhaslearnedmanylessonsabout

    whatworksandwhatdoesnot.Thisisattestedto

    incountlessdiscussionswithnationalocialsand

    UNDPstamembersaroundtheworld.Anecdotes

    aboundopastcontributions,buttheyrequently

    recountadevelopmentprocesswhichhastaken

    considerabletimetomatureratherlongerthan

    thenormaldurationoanindividualprojectoroa

    stamembersassignment.

    Atatimewhenthevalueodevelopmentcoopera-

    tionisunderrenewedchallengeandwhenUNDPisembarkingonaprocessoinstitutionalrenewal,the

    organizationhas,thereore,undertakentoidentiy

    anddocumentexamplesosuccessulandsustained

    developmentcooperationwhichhavecontributed

    totransormationalchangeatthecountryorsubre-

    gionallevel.Intheprocessithassoughttoidentiy

    genericlessonsorsuccessuldevelopmentcoop-

    erationwhichcanbeappliedinutureprogramme

    designandimplementation.

    Methodology and Process Adopted

    Thesearchorcasestudiesdidnotbeginwitha

    systematicsurveyoallpossibilities.Theexercise

    wasneverintendedtobeacompetitionor

    thebest,sotherewasnonecessityorsuch

    comprehensivecoverage.However,atriangulation

    researchmethodologywasadoptedtoincreasethe

    credibilityandvalidityotheresults.

    Thestartingpointwas,thereore,anecdotal

    reectionsocurrentandormerstamembers

    whocouldspeakwithsomeauthorityo

    developmentoveranextendedperiodotime.

    Theresultinglonglistopossibilitieswas

    subsequentlyreducedbyaprocessoprobingand

    eliminatingthosecasestudieswhichcouldnotpass

    thetest,ororwhichadequateinormationwasnot

    available.Incarryingoutthiswinnowingprocess,

    dueattentionwasplacedonthedesirabilityo

    achievingabalanceintheresultingportolioo

    casestudiesbetweenregionsandbetweenUNDPs

    developmentpractices.

    Finalizationotheshortlistanddocumentation

    oeachothecasestudies,andothetrans-

    ormationalchangeachievedandoUNDPs

    contributionwasademandingprocess.It

    BACKGROUND, PURPOSE AND PROCESS

    1 UNDPwasoriginallycreatedin1966,whenthesetwopredecessorUNprogrammesweremergedintotheoneorganization.

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    Supporting Transformational Change 9

    BACKGROUND, PURPOSE AND PROCESS

    involvedanextensivereviewoexistingprimary

    andsecondarydocumentation,bothinternalto

    theUN,aswellasexternalreports.Thisincluded

    reportsoUNDPsEvaluationOce(EO)aswellas

    oexternalevaluations,wherethesewereavailable.

    Italsorequiredagreatdealoconsultation,most

    especiallywithUNandnationalactorsineachcase.

    However,thefrststepintheentireexercisewasto

    defnethemeaningotransormationalchange,a

    termwidelyusedbutseldompinneddownorits

    truemeaningandimplication.

    Dening Transformational Change

    Forthepurposeothisstudy,theollowing

    defnitionotransormationalchangeinthe

    developmentcontexthasbeenusedinpreparing

    thispublication:

    Transformational changeistheprocess

    wherebypositivedevelopmentresults

    areachievedandsustainedover timeby

    institutionalizingpolicies,programmesand

    projectswithinnationalstrategies.Itshould

    benotedthatthisembodiestheconcepto

    institutionallysustainedresultsconsistency

    oachievementovertime.Thisisinorderto

    excludeshort-term,transitoryimpact.

    Positive development resultsaredefnedas

    beingrealandsustainedimprovementsinthe

    livesopeople,householdsandcommunities.

    Suchimprovementsaremeasurednotmerely

    indeed,notprincipallyintermsoper

    capitaGrossDomesticProduct(GDP)butin

    avarietyoindicators,suchasthoserelating

    totheHumanDevelopmentIndex(HDI),

    theMillenniumDevelopmentGoals(MDGs)

    andtheirrelatedtargetsandindicators.They

    includetheprocessreedomsandenabling

    actors(e.g.humanrights,democratic

    governance,participatoryandinclusive

    processes)whicharecentraltotheMillennium

    Declarationbutwhicharenotcapturedinthe

    Goalsthemselves.

    National actors are by far the most impor-

    tant factors in eecting transformational

    change. Indeed,suchtransormationalchange

    canbydefnitiononlybeachievedbynational

    actorssinceitwillmostlikelydependonthe

    politicalwillogovernmentsnational,regional

    andlocalwhichhavethepowertolegislate,

    developpoliciesandprogrammes,andtoallo-

    cateresourcesfnancialandhumantoimple-

    mentthem.However,inordertobesuccessul

    andsustainable,trulytransormationalchange

    mustalsoembracecivilsocietystakeholders,

    bothinthecommercialandthenon-proftsec-

    tors,includingcommunity-basedorganizations.

    Thisunderlinestheimportanceobroad-based

    nationalownership.

    International partners are far less

    signicant, for the same reason. Theycan

    onlyaspiretoinuenceandsupportnational

    processes,ratherthanleadthem.Suchexternal

    actorsmaincontributionmust,thereore,take

    theormosupportingthedevelopmento

    nationalcapacitywithinanoverallramework

    UNDP has sought to identify and documentexamples ofsuccessful and sustaineddevelopment

    cooperation which have contributed to transformationa

    change at the country or subregional level

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    10 Supporting Transformational Change

    BACKGROUND, PURPOSE AND PROCESS

    onationalownershipothedevelopment

    process.Wheresuchcapacityalreadyexists,

    ontheotherhand,suchexternalsupport

    cansimplytaketheormocapitaltransers.

    However,thisisnottheroleoUNDP.

    Selecting the Case Studies

    Itwasalsoimportanttoestablishsomecriteriaor

    selectingthecasestudiestobeincludedinthe

    study.Thesecriteriaarebaseduponthedefnition

    otransormationalchangeoutlinedintheprevious

    section,androotedinUNDPsowndevelopment

    cooperationprogrammes.Thesecriteriamaybe

    summarizedasollows:

    Transformational Impact:Toqualiy

    astransormational,thedevelopment

    cooperationmusthavecontributedtosignifcant,sustainableandsustainedchange

    orthebetter,atthepolicy,programmeand/

    orinstitutionallevel.Inprinciplesuchimpact

    shouldbedemonstratedintheormo

    measuredprogressromoriginalbaselinedata.

    Continuationoapolicyand/orprogrammein

    itselwouldnotbesucient;therewouldhave

    tobemeasurableandsustainedchange

    orthebetterinpeopleslivesasaresult,atthe

    levelohouseholdand/orcommunity.

    Human Development, the Millennium

    Declaration and the MDGs: Clearly,the

    transormationalchangedocumented

    shouldcontributetohumandevelopment,as

    analysedintheglobalreportsandnumerous

    countryversions,andmeasuredbytheHDI.It

    shouldalsocontributetowardsachievement

    oelementsotheMillenniumDeclaration,

    oroneormoreotheMDGs,includingthe

    relatedtargetsandindicators.Theseare,

    aterall,anexcellentsummaryotheUNs

    globalnormativeagenda.Beingdrivenbythe

    preceptsohumandevelopment,thereshould

    bespecialemphasisplacedonthosewhoare

    marginalized,excludedorvulnerable.

    National or sub-national impact:

    Developmentimpactwouldhavetobevisible

    atleastataregionallevel,i.e.subnational,

    inotatanationallevel.Regionallevelisa

    possibilityinlargercountrieswhereregional

    dierencescanbesignifcantorwherethere

    isdistinctiveregionalgovernance.Most

    importantly,thiscriterionwouldspecifcally

    excludepilotprojectswhichhavenotyetbeen

    takentoscale.Developmentexperienceis

    litteredwithsuccessulpilotprojectswhich

    haveremainedassuch.Itshouldalsobenoted

    thatimpactcouldalsobeoundattheinter-

    countrylevel,givenUNDPsnaturalanity

    orinter-countrycooperation.Inadopting

    thesecriteriatherewasanunderstandingthat

    suchresultswouldalwaysbeachievedbya

    multiplicityopartners,ledbynationalactors,

    notbyUNDPalone.

    National ownership and political will:Since

    transormationalchangecanonlybeachieved

    withahighlevelonationalengagement

    andcommitment,i.e.politicalwill,selected

    casestudieswouldneedtoprovideevidence

    othis.Nationalownership,ocourse,isnot

    necessarilysynonymouswithgovernment

    To qualify as transformational, the developmentcooperation must have contributed to significant,sustainable and sustained change for the better.

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    Supporting Transformational Change 11

    BACKGROUND, PURPOSE AND PROCESS

    ownership,butmayincluderegionaland

    localgovernment,civilsocietyandtheprivate

    commercialsector.However,itwastobe

    expectedthatevidenceonationalownership

    wouldcomeinter aliaromthedemonstrated

    actionsogovernmentatthepolicyand/

    orprogrammelevel,including,orexample,

    legislationand/orbudgetaryallocations.

    Sustained and sustainable development

    results:Thecasesshouldprovideevidenceo

    signifcantdevelopmentresultswhichhave

    beendemonstrablysustainedoveraperiodo

    time,asopposedtoresultswhichunravelled

    orcameundoneaterthedevelopmentcoop-

    erationcametoanend.Thisisanimportant

    measureorealtransormationalchange.It

    shouldbeurthernotedthatthisembodiesthe

    conceptoinstitutionally sustainable results,as

    distinctromenvironmentalsustainability.

    Time-frame of 1020 years:Giventhedef-

    nitionalneedtoestablishdemonstrableand

    consistentdevelopmentresultsoatransor-

    mationalnature,itbecameclearthatitwould

    needtobeaUNDP-supporteddevelopment

    programmewhichhasbeeningestationoratleast10years.Inmostcases,UNDPssupport

    wouldprobablyhavecontinuedthroughout

    thisperiod,butnotnecessarily:acatalytic

    contributionattheoutsetcouldhaveresulted

    innationalachievementsovertime.Given

    theneedorresultswhichareconvincing,it

    wasconsideredlikelythatmanycasestudies

    wouldhavebeenbornduringthe1990s.

    Itwasurtherdecidednottopursuestories

    whichgobackmuchurther,althoughanec-

    dotalevidencesuggeststhatnumeroussuchexamplescouldhavebeenincluded.Itwasalso

    understoodthatinthepost-conictcontext

    even20yearsisashorttimeperiod.

    External validation:Internalsel-satisaction

    couldnotbeacceptedassucientinitsel,so

    anyvalidationosuccessuloutcomesshould

    bebuttressedbyanEO-sponsoredreporton

    developmentresults,orotherindependent

    evidenceanditshouldnotbechallengedby

    signifcantexternalresearchorobservers.

    Project, programme or cluster of

    interventions:Itislikelythatacasestudywill

    comprisemorethanoneproject,especially

    overtheselectedtimeperiod.Inact,itmay

    constituteaprogrammeoUNDP-supported

    activitieswhichallpushinasimilardirection

    overaprolongedperiodotime,butwhich

    werenotalwaysieverwrittenupas

    acoherentprogrammeex ante.Inthis

    connection,therehassometimesbeena

    theologicaldebateaboutprojectsversus

    programmes;orthepurposeothisstudythe

    termsareregardednotasdistinctivelydierent

    butasinterchangeable.Theybothrepresent

    asetointerrelatedactivitieswithshared

    overallobjectivesandbothmustcomprisean

    importantpartoalargerwhole,withhigher-

    levelobjectives.

    Replicable approaches:Itwasimportantthat

    theselectedcasestudieslendthemselvesto

    illuminatingcertaingeneralizedlessonsorapplicationelsewhere.Programmesuccess

    alwayshascertainuniqueelementswhichare

    dicultinotimpossibletorepeatelsewhere.

    Asuccessstorywhichiswhollyuniquewould

    belessthanuseulinthecontextothe

    overallstudy.Toillustratethispointeachcase

    studyisaccompaniedbyoneormoreboxes

    whichsummarize,albeitinlessdetail,similar

    programmessupportedbyUNDPelsewhere.

    Theseservetobroadenthebaseoexperience

    documentedandtounderlinecommonstrandsinUNDPswork.

    Thesecriteriawereunderstoodbyallconcerned

    tobechallenging,especiallytheneedtotrace

    UNDPengagementinwhatwouldinprinciplebea

    nationalundertaking.Furthermore,documenting

    thedevelopmentcooperationoversuchalengthy

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    12 Supporting Transformational Change

    BACKGROUND, PURPOSE AND PROCESS

    periodwouldpushUNDPsinstitutionalmemoryto

    thelimit.Inact,ithasindeedrequiredextensive

    consultationwithormerstamembers,whowere

    proessionallyengagedduringthe1990s.

    Issues of Contribution,Attribution and Causality

    Oneaspectotheexercisewasclearromthe

    outsetandservedtocomplicatetheprocess:

    transormationalchangecanonlybeachievedby

    nationalplayers,notbyexternalpartners,however

    wellintentioned.UNDP,thereore,expectedthat

    attributionwouldallprincipallyonthesenational

    actorswhohadbroughtaboutthechange.This

    isasitshouldbe,andservestoreinorceUNDPs

    undamentalbelieinandrespectornational

    ownershipothedevelopmentprocess.

    SuchnationalownershipotenmeantthatUNDPs

    originalcontributionmayhavebeenlostrom

    sight,oratleastbeendwaredbymainstreaming

    innationalpoliciesandinstitutions.Evenatthe

    peakoitsowndevelopmentcooperation,UNDPs

    rolewasotenperormedaspartoaconsortium

    ointernationaldevelopmentagencies.ForUNDP

    thisbeginswiththeUNCountryTeam,withwhichitworksinclosecomplementarycollaboration,

    butincludesothermultilateralandbilateral

    donors.Indeed,asubstantialproportionoUNDPs

    developmentcooperationisasaresultoproject-

    specifccost-sharing.Insuchcircumstances,

    narrowinstitutionalattributionisneitherpossible

    norhelpul.

    Inthecasestudiesselectedanddescribed

    below,thishasindeedbeenatrickyissueto

    address,butUNDPbelievesthatacommon

    threadrunningthroughthestoriesisthevalue

    ointernationalpartnershipswithUNDP,with

    theUNmoregenerallyorwithotherinternational

    playersandtheroletheycanplayinsupporting

    nationalprocessesotransormationalchange.

    Inthiscontext,distributingthecreditbetween

    internationalagenciesisbesidethepoint.What

    mattersisthattheinternationalpartnerships

    reinorcenationalprocesses,ratherthansubverting

    ordistortingthem.

    Thusitremainstruethat,wheretransormational

    changehasbeenaccomplished,itisinevitably

    attributableprincipallytonationalactors.These

    casestudiesare,thereore,atheartastoryo

    successulnationallydrivenandownedeconomic,

    socialandpoliticalchange.UNDPisproudiitscontributionhasservedtosupportsuchaprocess.

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    Supporting Transformational Change 13

    Theollowingsectionattemptstodelineate

    thecomplexityandmanyuncertaintiesthataectthedevelopmentprocess.Itspurpose

    istoprovidearealisticbackgroundtothecase

    studieswhichollow,andtothesuccessesand

    disappointmentsthatcharacterizealloUNDPs

    work.Thepresentationisnotintendedtobecom-

    prehensiveorin-depth,butmerelytohighlight

    whatmostpractitionersandobserversknow,ithey

    stoptothinkaboutit,butwhichisotenignored

    inthecontextoroutinedevelopmentprogramme

    cyclemanagement.Norisitintendedtobedeen-

    siveorapologeticorwhatisinacttheintrinsic

    natureoUNDPswork;itissimplythewaythings

    areintherealworldodevelopmentcooperation.

    Whatollowsmayseemsomewhatsimplistic,

    butitishopedthereaderwillnodinrecognition

    oreality.

    Multi-Dimensional Complexity

    Developmentisacomplexprocesswithmany

    acetsandinterdependencies.Itisneitherentirelypredictable,norisitstraightorward.

    Whilethissoundslikeatruism,development

    practitionerscustomarilydesignprojectsand

    programmesontheassumptionthatthingsare

    morestraightorwardthanrealworldexperience

    suggests.Theytreatitratherasanengineermight

    treatthedesignandconstructionoabridge:the

    lawsophysicsareknown,asisthespanothe

    rivertobecrossed;thephysicalstrengthothe

    design,theweightoprojectedtracandtheresilienceotheselectedbuildingmaterialscanall

    becalculated;andthephasedconstructioncanbe

    plannedquiteprecisely.Ocourse,oneshouldnotunderestimatethecomplexityosuchcalculations;

    however,theyarepredictableandessentially

    mechanisticinnature.

    Developmentisquitedierent.Beingacomplex

    mixoeconomic,socialandpoliticalprocessesall

    owhichhavehumanbehaviourattheircoreit

    isarlesspredictable.Whenallotheseprocesses

    arepushinginthesameprogressivedirection,

    theycanbepowerullyreinorcing.However,they

    canalsobequiteproblematic,unpredictableandevencounterproductiveintermsothecareully

    laidplansodevelopmentpractitioners.Inreality,

    developmentcan,thereore,bestbeunderstood

    asanorganicprocess,ratherthanmechanistic

    innature.Assuch,ithasadynamicthatnobody

    entirelycontrolsorcanoresee,especiallyisomeo

    thoseprocessesareregionalorglobalinnature.

    Amoreappositemetaphorandcertainlymore

    colourulmightbethatogardening:thesoil

    canbeanalysed,andthegeneralclimateisknown,

    albeitsubjecttoannualandseasonalvariations.

    Thedistinctivecharacteristicsoeachplantmaybe

    understood,butitsertilitymaybeaectedbyits

    positioninthegarden,exposuretosunlightandits

    relationshipwithneighbours.Sometimesthereisa

    productivesymbiosis,sometimesthereverse.And

    anunexpectedstormmayderailthebestoplans.

    Asuccessulpractitionermayhaveagrandscheme

    ortheoverallgardenbutwillnonethelessproceed

    withsometrialanderror:experimenting,whilebeing

    preparedtoertilize,replace,transplantorpruneasnecessary.Adaptiveexibilityisveryimportant.

    Development has a dynamic thatnobody entirely controls or can foresee.

    REFLECTIONS ON THE DEVELOPMENT PROCESS

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    14 Supporting Transformational Change

    REFLECTIONS ON THE DEVELOPMENT PROCESS

    Developmentmanagementisrathersimilar

    tothis,althoughmuchliteraturepreersto

    emphasizemoredetailedplanningandrigorous

    implementation.Thisisunderstandableatthe

    pointoprojectdesignbuttendstodiscountthe

    uncertaintiesandcomplexitiesinvolvedinthe

    implementationprocessandtheneedorexible

    adaptationinthecourseoprojectimplementation.

    Thisisborneoutinmanyothecasestudies

    describedinthisreport.

    Itollowsromthisthatthereisnot,andnevercan

    be,asilverbulletintermsoachievingsustained

    developmentprogress.Thereisnosinglevector

    solutiontothecomplexchallengeopromoting

    humandevelopment,reducingpovertyand

    increasingopportunitiesorpeopletobetter

    themselves.Despitearegularowosuchelixirs

    indevelopmentliteratureandundingdecisions

    health,structuralreorm,democratization,etc.

    therealityisthatsuccessdependsonprogressin

    manyareas,whichtogethercreatesynergiesand

    whicharemutuallyreinorcing:avirtuouscycle

    oprogress.Successbreedssuccess.Theconverse

    canalsobetrue:itisdicultoranindividual

    programmetotranscendthecontextinwhichitisdesignedandimplemented.

    The Nature of NationalCapacity Development

    FromitsbirthUNDPhasalwaysbeeninthe

    businessonationalcapacitydevelopment,both

    attheindividualandtheinstitutionallevel.Bythis

    itmeansstrengtheningtheabilityoindividuals,

    organizationsandsocietiestomanagetheirown

    developmentprocesseswithaviewtopromotingsustainablehumandevelopmentandachieving

    theMDGs.

    Theachievementotransormationalchange

    changewhichissustainable,sustainedandmakes

    alastingdierencetopeopleslivesorthebetter

    isalwaysaccompaniedbyinstitutionalcapacity

    development,anywhereintheworld.Indeed,

    atitsheart,thedevelopmentprocessisprincipally

    aboutinstitutionalcapacitydevelopmentoone

    sortoranother.

    Inthisrespect,UNDPoperateswithinabroad

    understanding/otheseterms,whereby:

    Institutions comprisepoliciesand

    programmes,includinganylegislationthat

    underpinsthem,andtheorganizationswhich

    supportandimplementthem.Policiesand

    programmesdependonorganizationsto

    implementthem,whileorganizationsexistor

    thispurpose,notintheirownright.

    Informal institutionsarealsoogreatimportance.Thesereertotheindividual

    behavioursandinormalrelationships

    whichcharacterizesocietybeyondormal

    organizations.Indeed,thesynergiesorthe

    dysunctionsthatpertaininsuchinormal

    institutionscanplayamajorpositiveor

    negativeroleindevelopmentprocesses.

    Capacity Development mayentailthe

    creationobrandnewinstitutionslaws,

    policies,programmesandorganizationsand/ortheadaptationoexistingones.Ineither

    case,theprocessisoneochangeinpolicies,

    processes,behavioursandexpectations.This

    istheveryessenceodevelopment,andthe

    businessodevelopmentcooperation.

    Thisprocessonationalcapacitydevelopmentis

    time-consumingandnotnormallyamenableto

    shortcuts.Inmostsocieties,thestrongestandmost

    resilientoinstitutionsmayhaveexistedorcen-

    turies,withpolicies,programmes,behavioursandexpectationsthataredeeplyingrained.Newones

    cannotbecreatedovernight,andmayindeedtake

    manyyearstoreproduce.Andasorre-directingor

    reormingexistingones,thisisachallengeanywhere.

    UNDPdefnesthreeseparatebutcloselyinter-

    relatedlevelsocapacity,eachowhichhastobe

    addressed,isustainedcapacityistobedeveloped.

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    Supporting Transformational Change 15

    REFLECTIONS ON THE DEVELOPMENT PROCESS

    Theyare:

    1.External enabling environment:policies;legis-

    lation;budgets;powerrelations;andsocialnorms.

    2.Internal organisational issues:fnancial

    andhumanresources;internalpolicies;

    arrangements;procedures;andconsistency

    oapplication.

    3.Individual sta capabilities:leadership;

    knowledgeandskills;experience;attitudes

    andpractices.

    UNDPsexperiencesuggeststhatnewinstitutions

    takealongtimetobecomeullyestablished,with

    testedandindependentlyevaluatedpolicies;

    trainedandoperationallyexperiencedsta;a

    systematicreservoiroknowledgeandexperience;

    andtheresiliencetocopewiththeever-changingexternalenvironment.Theymay,ocourse,become

    operationalmuchsoonerthanthis,butthisisnotthe

    sameasbeingeective,robustandsel-sustaining.

    Furthermore,apartromdependingonapolitically

    andfnanciallyexternalenablingenvironment,this

    timeperiodassumesareadysupplyoappropri-

    atelyqualifedstaandastabilityinstang,i.e.one

    whichavoidsrapidturnover.Thisisarromthecase

    inmostoUNDPspartnercountries,wherethere

    ischaracteristicallyashortageo,and,thereore,acompetitionor,qualifedsta.Thiscommonly

    resultsinarapidturnoverokeysta,especiallyat

    themoreseniorlevels.

    Forthepurposesoidentiyingtransormational

    change,itisalsoimportanttodistinguishbetween

    institutionalcapacitydevelopmentontheonehand

    andindividualcapacitydevelopmentontheother.

    Whiledevelopmentcooperationengagesexten-

    sivelyinthetraininganddevelopmentoindividual

    stamembers,thismustbedemonstrablyembod-

    iedininstitutionsisustainableimpactistobe

    achievedatthesocietallevel.Thisiswhythissection

    isdeliberatelytitlednationalcapacitydevelopment,

    tomakethisimportantdistinctionclear.

    Theabsenceoanyorallotheabovemilitates

    againstanyshort-terminstitutionalcapacity-

    building.

    The Importance of Political Contextand Political Economy

    Developmentandinstitution-buildingdonottake

    placeinavacuum.Botharestronglyinuencedby

    apoliticalprocesswhichaectspolicies,priorities

    andresourceallocation,bothfnancialandhuman.Foritspart,politicalpowerissocloselyinuenced

    byeconomicorcesthatmanywouldarguethat

    neitherpoliticsnoreconomicsexistinisolationbut

    onlywithinarameworkopoliticaleconomy.

    Yetpoliticalorcesandinuenceswaxandwane

    withinacyclethatotenbearslittleresemblance

    to,andischaracteristicallyunrelatedto,the

    usualprojectmanagementcycleothreeto

    fveyearscustomarilyadoptedbydevelopment

    practitioners.Indemocraciesthepulseandtiming

    oelectionscanprovepivotaltotheotherwise

    predictableprocessopolicy-makingand

    implementation.Inmoreautocraticsettings,the

    internalpolicydebatesandjoustingorpowerand

    positionmaybelessvisiblethaninademocracy,

    buttheyarenolessrealorunpredictablein

    theirimpactonthedevelopmentopolicies

    andprogrammes.

    There is not, and never can be,a silver bullet in terms of achieving sustained

    development progress.

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    16 Supporting Transformational Change

    BACKGROUND, PURPOSE AND PROCESS

    Developmentpractitionersotenviewthe

    developmentprocessasbeingwin-winingame

    theoryterms.Thisimpliesthatthereareonly

    winnersandnolosersromageneralimprovement

    inlivingstandards.However,historysuggeststhat

    thisisnotthecaseandthatthepoliticaltrajectory

    oacountryasitprogressescanbebouncyat

    best,asthesocio-economictectonicplatesshit.

    Ineverycountry,economicgrowthinitselhas

    tendedtoredistributewealth,opportunityand

    politicalpower,especiallyiaccompaniedby

    assetredistributionsuchaslandreormornot,

    isuchreormisabsent.Thespreadoeducation

    andpopularparticipationindecision-makingalso

    aectsthesedynamicsandcanbedestabilizingintheshorttomediumterm.Suchchange,however

    benefcialoverall,haswinnersandlosers.Italso

    promptscountervailingorceswhichrequently

    disruptsmoothprogress.

    Politicalprocessesarealwaysabalancebetween

    powerandideas,withtheprincipalemphasis

    onpower:itsdistribution,applicationandthe

    perpetualcompetitionorit.Development

    practitionerstendtoocusmoreonideas,values

    andpossibilities.Theyneglecttheuncertainties

    othepoliticalprocessatconsiderablerisk,since

    thesecanhaveaprooundeectontheeasibility

    oachievingtransormationalchange,atleastinthe

    shortrunandperhapseveninthelongerterm.

    A Marathon, Not a Sprint

    Forallthesereasons,developmentisalong-term

    processand,inaveryrealsense,aworkinprogress.

    Itisadynamicwhichunoldsoverthelongterm,

    withspurtsoprogress,accompaniedbyminororevenmajorsetbacks.Whileitbeneftsromsome

    stabilityandconsistency,itsverysuccessmayinact

    disruptthissmoothprogress.

    Itisalsotruethat,whiletheoverallprocessislong-

    term,theremaybeperiodsointenseandrapid

    changeakintoasprintorexample,inthe1990s

    aterthedissolutionotheSovietUnion,orollow-

    ingamajorpoliticalupheaval.Yetitactuallytakesar

    longerorrealchangetotakerootandbecomesus-

    tainedtransormationandtodemonstratethatitis

    notaashinthepan.Inthissensethemarathonalso

    assumesthecharacteristicsoarelayrace,requiring

    theconsistenteortoavarietyodierentactors

    overaprolongedperiod.

    ThiscouldinactbesaidoanyotheUNsmember

    states,eachoneowhichhasstrengthsandsot

    spotsinitsdevelopmentstatus.Ithisistrueothe

    richercountries,itisnosurprisethatitisalsotrueo

    thepoorerones.Itisnotpossibleordevelopment

    cooperationtotranscendthisreality.Atbestitcan

    acilitateandsupportprogressintherightdirection.

    Thecasestudiesdescribedbelowdemonstratethat

    thisisavaluableroletoplay,andonewhichcan

    makearealdierencealwaysprovidedthatthere

    arenationalactorstotaketheleadandpromotethe

    changeinternally.ExternalpartnerssuchasUNDP

    cannotpushthestringacrossthetable;theremust

    besomeonetopullit.

    AnobituaryoZhouEnlai,thelatePrimeMinister

    oChina,observedthatZhouthoughtodevelop-

    mentintermsocenturies,notlietimes.Supporters

    anddesignersodevelopmentcooperationshould

    bewaretheshort-termismandimpatiencethatso

    otencharacterizedevelopmentmanagement.The

    casestudieswhichollowdemonstratewhatcanbe

    achievedbylong-terminternationalpartnerships

    insupportonationaldevelopmentprogrammes.

    Developmentcooperationcananddoesplayan

    indispensableroleinurtheringhumandevelopmentandachievingtheMDGs.

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    Supporting Transformational Change 17

    D. CASE STUDY 6: BANGLADESH

    MICROFINANCE

    IN MONGOLIA

    Supporting Transformational Change 17

    THE CASE STUDIES

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    18 Supporting Transformational Change

    THE CASE STUDIES

    Synopsis

    FollowingthedissolutionotheSovietUnion

    in1991,Mongoliabegantochartitsown

    coursetowardsdemocracyandsustainable

    humandevelopment.Thisincludedamajor

    transormationromacommandtoamarket

    economy,withallitsinstitutionalrequirements.

    In1997UNDPhelpedcreatethecountrysfrst

    non-bankfnancialinstitution,whichbeganto

    providemicrocredittopeoplewithlowincomes.

    Sincethesefrststeps,microfnancehasspread

    acrossthecountryanddrawninextensiveexternal

    unding.Ithasbeenapioneerinstitutionthat

    throughitsdemonstrationosoundbanking

    practiceshashadapositiveimpactonreormo

    thefnancialsector.Theinitialprojectpartnership

    wentontocreateanationallyownedandsocially

    orientedcommercialbank,XacBank,whichnow

    hasbranchesinallprovinces.Itcontinuesto

    extendmicrofnancetolow-incomepopulations

    andiscurrentlyexperimentingwithinnovative

    waysodeliveringsuchservices.

    A nation in transition

    Duringthe1990sMongoliaunderwentamajor

    transormation,romacentrallyplannedeconomy

    undertheaegisotheSovietUnion,toanopen,

    market-driveneconomy.Thisprocessinvolved

    extensiveinstitutionalchange,bothinthepolitical

    arenaaswellasinthelegalandregulatoryenviron-

    mentoreconomicactivity.Politicalchange,market

    liberalization,currencyreormandrestructuringo

    thefnancialsectoropenedupopportunitiesor

    smallandmediumindustries.

    Ledmainlybyinvestmentsinmining(especially

    copper,goldandcoal),Mongoliaseconomic

    growthrateacceleratedimpressively,totheextent

    thatby2004theprivatesectorsshareoGDP

    hadrisento75percent.Since2000thecountrys

    averageannualGDPgrowthratehasbeenabove

    5percent,but,whiletheshareoagriculture

    hasdeclinedtoaround23percent,itnonetheless

    stillaccountedor34percentotheworkorce

    in2010.

    Noteveryonebeneftedequallyromthisrobust

    growthrate.Oneothechallengestopolicymakers

    washowbesttospreadthebeneftsosuch

    economicliberalizationbeyondtheurban-based

    andwell-to-dominorityothepopulation.Poverty

    wasandstillisamajorchallengetothecountry,

    withmorethanathirdothepeoplelivingbelow

    thepovertyline,andmanymoretraditionally

    dependentuponagricultureandlivestockor

    theirlivelihoods.Climatechangehasadverselyaectedsuchlivelihoods,especiallyanimal

    husbandry,asdroughtanddzud(harshwinter)

    becamemorecommon.

    Inordertoaddressthislessadvantagedpopulation

    groupduringthetimeonationaleconomic

    transitioninthe1990s,thegovernmentdecided

    toimplementanexperimentalpilotprogramme

    B A Y A N -H O N G O R

    Ulaanbaatar(Ulan Bator)

    S O U T H

    H A N G A Y

    H V S G L

    D Z A V H A NN O R T H

    H A N G A Y

    S E L E N G E

    C E N T R A L

    H E N T I YE A S T E R N

    S H B A A T A RH O V D

    U V S

    B U L G A NA Y A N - L G I Y

    G O V I A L T A Y M I D D L EG O V I

    E A S T

    G O V I

    S O U T H G O V IC H I N A

    C H I N A

    R U S S I A N

    F E D E R A T I O N A Z A K H S T A N

    Mongolia

    MICROFINANCE IN MONGOLIA

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    Supporting Transformational Change 19

    MONGOLIA

    inmicrofnancewiththesupportoUNDPandits

    globalMicroStartprogramme.Itssuccessexceeded

    allexpectations,asitrapidlydevelopedintoamajornationwideprogramme.

    Empowerment through micronance

    ThemicrofnanceinitiativepioneeredbyUNDP

    addressedapartothisconundrumin1997.It

    didsoinpartnershipnotonlywiththeMongolian

    governmentbutseveralnon-governmentalorgani-

    zations(NGOs)andatalentedMongolianmanage-

    mentteam.ThecentralityoMongolianleadership

    romthestartprovedtobeasourceostrengthand

    resilience,asitprogressivelyevolvedintotheully

    commercialXacBank.Thisdidnothappenover-

    nightbutwasaprogressiveevolutionromsmall

    beginnings.UNDPsinitialgrantwasUS$1million.

    Althoughmicrofnancelendingwasinitiated

    in1997,itwasin1999thatnon-bankfnancial

    institutions(NBFIs)suchastheinstitutioncreated

    throughMicroStartwereociallyregistered.In

    thecourseothenextseveralyears,theregulatory

    rameworkormicrocreditinMongoliarapidlytook

    shape.MicroStartpavedthewayorthis,asanexampleowhatwaspossible.

    Thenationalpolicyrameworkdevelopedapace:

    in2002theMongolianParliamentpassedan

    EmploymentPromotionLaw,placingahigher

    priorityoninclusiveeconomicgrowth.Inthe

    sameyearanewlawspelledouttherolesand

    responsibilitiesoNBFIs,andanewCooperative

    Lawlegalizedsavingsandloancooperativesto

    complementtheemploymentlaw.

    Theprocessoopeningupthesmall-scalefnancial

    sectorwassupportedinitsearlyyearsbyUNDP.

    Subsequently,theUnitedStatesAgencyor

    InternationalDevelopment(USAID),MercyCorps

    (aninternationalNGOveryactiveinMongolia

    since1998)andothermultilateralandbilateral

    donoragenciesbecameinvolvedastheyrecognized

    thatmicrocreditwasanideawhosetimehadcome

    inMongolia.

    Poverty was and still is a major challengeto Mongolia, with more than a third of the people

    living below the poverty line.

    Mongolia is a country with a unique set of characteristics

    and consequent development challenges.

    It is situated in the heart of the Asian continent,

    landlocked with only one rail line leading to Russia

    and China. It has a population of 2.75 million people

    (2010) and a land area of 1.5 million km2. It has the

    lowest population density in the world (three times

    the size of France but with a population 24 times

    smaller). One third (37 percent) of its population

    lives in rural areas and depends almost exclusively

    on livestock.

    It has an extraordinarily extreme climate, with a short

    summer and long winter. The temperature varies from

    -40C in winter to 40C in summer. It has a dry and harsh

    climate, with precipitation ranging from 50 mm in the

    south to 400 mm in the north. More than half

    the territory is covered with permafrost.

    Economic insecurity is a prevailing characteristic of most

    rural Mongolians.

    Mongolia

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    20 Supporting Transformational Change

    THE CASE STUDIES

    By2001thisbroadlysupportedNBFIconsortium

    hadbecometheXacBank,anindependentcom-

    mercialbank,operatingonamarketbasis.Asthebankingandfnancesectoropenedup,others

    joinedthesector,sothatby2005therewere

    17banks,126NBFIsand270cooperativesavings

    andcreditassociations.Sorapidwasthegrowth

    thataUNDPevaluationatthattimeopenlyretted

    thatthemicrocreditmarketinMongoliawasin

    dangerobecomingsaturated.

    Ithasnotallbeenplainsailingortherapidly

    expandedmicrofnancesector:ensuringadequate

    regulationothemanyentrantsintothenew

    sectorhasbeendicultorthegovernment.

    Ithasalsobeenachallengetoensurearealistic

    commercialrateointerest,soasbothtoreect

    thehigherriskoloansandtoensurebroad

    accesstothefnancialinstrumentsbeingoered.

    Thesearecharacteristicbirthpangsomost

    microfnanceprogrammes.

    Expandingthisaccesstocreditservicesacross

    Mongoliasruralareashasalsobeendicultin

    termsotransactioncosts,adicultywhichis

    currentlybeingaddressedthroughtheuseo

    mobilebankingservices.Accessibilityhasbeen

    andwillremainaparticularchallengeorMongolia,whichhasoneothemostdispersedrural

    populationsintheworld,witharuralpopulation

    densityojust2peopleperkm.

    UNDPsownsupportsuccessullyconcludedin

    2001.Thenationallydrivenmomentumhad

    alreadytakenoverbythenandiscontinuing

    tothisday.Signifcantfnancialresourcescome

    onstream,includingromtheprivatesector,and

    nationalinstitutionsdemonstratingtheirability

    tocarrythesectororward,whileaddressingits

    manychallenges.

    OnceabenefciaryotheUNDPproject,XacBank

    hasbecomeanimplementationpartneroUNDP

    inMongolia.From2006to2008XacBankwasa

    partnerfnancialinstitutionoUNDPtoprovide

    low-interestloanstoUNDP-assistedsmalland

    microentrepreneursundertheEnterprise

    MongoliaProject.Currently,XacBankandUNDP

    worktogethertointroduceenergy-ecient

    housingtopoorhouseholdsthroughaXacBank

    mortgageprogramme.

    Making a dierence:the transformational impact

    UNDPisproudtohavebeenthereatthestart,

    supportingdynamicandar-sightedMongolian

    managersandpolicymakerstocreateasustainable

    microfnanceinstitutionandtransormational

    policiesorthefnancialsectormoregenerally.

    FromUNDPspioneeringinvestmentin

    microfnancein1997Mongoliahascomealong

    way.Althoughstillaworkinprogress,thereis

    littledoubtthatithastransormedtheliveso

    manytensothousandsoMongolians,both

    bycreatingeconomicopportunitiesorthem,

    aswellasbyhelpingtoinsulatethemromthe

    manyuncertaintiesolieinacompetitivemarket

    Micronance includes a wide range of nancial services credit, insurance, transfers targeted towards low-

    income people. While it is not always used for produc-

    tive investment, it nonetheless helps poor people cope

    with the uncertainty of their income ow, in relation to

    unexpected emergencies of various sorts. In doing so,

    it provides an important means of human security andsocial protection, as well as economic opportunity

    and an individuals sense of controlling ones destiny.

    Microcredit is an important element of a poverty

    reduction programme, but it is not a silver bullet.

    Complementary programmes in social services and social

    protection are equally important.

    What is Microfnance?

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    Supporting Transformational Change 21

    MONGOLIA

    economy.Byprovidingaccesstofnancialresources

    intheturbulenttimeotransitiontoamarket

    economy,Mongolianswereabletounleashtheirentrepreneurialtalentstocreateabetterutureor

    themselvesandtheiramilies.

    XacBankhasmadestrikingprogressinbecoming

    asel-sustainingandproftableenterpriseoverthe

    pastewyears.BytheendoMay2010thebank

    had93,930loansoutstanding,withadynamically

    variedcustomerbase.Inrecentyearsthebank

    hasdevelopedspecifcprogrammestotarget

    youngwomen,inpartnershipwiththeWomens

    WorldBank(WWB),whocompriseonehaloall

    customers.Theyoungwomenandgirlsbankalso

    targetsyoungpeople,with47.1percentoits

    clientsbeingbetweentheageso18and35.

    COMPOSITION OF XACBANKS LOAN PORTFOLIO, 2006

    Source:Hishigsuren,2006

    Services

    Production

    Consumption

    Trade

    Financial Leases

    Mixed

    Other

    Crop

    Livestock

    7%

    10%

    21%

    48%

    13%

    1%

    0.4%

    1% 0.8%

    InSeptember2009XacBanklauncheditsEco

    ProductsProgramme,oeringlow-interestloans

    orenergy-relatedproductstopoorclientsinthecountry.TheintentionistoenableMongolian

    householdstolowertheiruelcosts,breathe

    cleanerairandstaywarminthelongwinter

    months.ThishasenabledXacBanktoreceive

    carboncreditsoritswork,apparentlythefrst

    suchawardoitskind.Allthesenewprogrammes

    illustratethedynamismothebankanditsability

    andwillingnesstodevelopitsproductsinlinewith

    theclientandnationalneeds.

    Thecompositionothebanksloanportolioserves

    tounderlinetheimportanceoconsumptionand

    tradeloansoverall:

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    22 Supporting Transformational Change

    THE CASE STUDIES

    Microcredit programmes in Uzbekistan were pioneered by UNDP in 1998 through the

    implementation of two pilot projects in Kashkadarya and Karakalpakstan. These projectssupported the establishment of two non-governmental MicroFinance Institutions (MFIs)

    under the Business Womens Association. The main goals of the projects were to expandaccess to nancial resources for low-income groups and to assist them in trade, small-scale

    production and micro-businesses based on family assets such as agricultural land.

    In addition to piloting these programmes UNDP facilitated adoption of the national policy

    on MFIs. National legislation was approved: On Measures for the Development ofMicronance in the Republic of Uzbekistan (Decree # 309 of August 2002). Adoption of the

    laws On micronance and On microcredit organizations in 2006 and the State programme on

    micronance development until 2010 (Resolution of Cabinet of Ministers #114 of June 2007)provided a legislative and regulatory framework to ensure the transparency, consistency andsustainability of the micronance sector. This, in turn, inspired an increase and expansion ofthe MFIs throughout the country: by the end of 2010 there were 116 credit unions and 35

    microcredit organizations registered and operating in the country.

    The UNDP project Support to the micronance sector development, launched in 2009,supported further growth and expansion of the MFIs, aiming to promote their social perfor-mance and increase of nancial inclusion. In order to increase access to nance for the low-

    income population in remote and rural areas, widen employment and small entrepreneurshipopportunities and promote client protection principles, the project opened a dialogue on

    new proposed amendments to the laws regulating micronance activities in the countryand facilitated adoption by the government of the State programme on micronance sector

    development in 20112015.As shown in the recent Uzbekistan Micronance Analysis and Benchmarking Report prepared

    in cooperation with MIX Market (a worldwide micronance information exchange platform),despite rapid growth and increased eciency of the sector, there is still signicant unfullled

    demand for microcredits due to the shortage of external funding. To this end, UNDPs tech-nical assistance is focused on strengthening the capacity of the local MFIs to attract the funds

    of socially responsible investors from around the world.

    Microfnance in Uzbekistan

    XacBankcontinuestoensurethatitsloansgotothe

    ruralareas,wheremostothepeoplelive,which

    posesaspecialchallengeinacountrywherethe

    ruralpopulationdensityissolow.Ruralclients

    currentlycompriseabout47percentoitstotal

    number,whichcomparesveryavourablywith

    9.7percentorthemainstreambankingsector.

    Recentinitiativestointroducemobilebanking

    shouldmakeaurtherimprovementtothese

    relativelyimpressivefgures.

    Microfnancegenerally,andXacBankinparticu-

    lar,hasundoubtedlymadeasignifcantcontri-

    butiontoMongoliasdevelopment,andtoits

    povertyreductionprogrammes.Certainly

    the152,972ruralcustomersoXacBankhave

    themselvesbenefted,buttheystillrepresent

    lessthan10.1percentotheruralpopulation.

    Ithas,however,beenanindispensiblepartothe

    largerpicture.

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    Supporting Transformational Change 23

    MONGOLIA

    Duringthepast15years,MongoliasHDIandits

    MDGindicatorshavesteadilyimproved(seebox

    above),intheruralaswellastheurbanareas.This

    representsasteadytransormationalchangeinlie

    possibilitiesorruralMongolians,inwhichmicro-

    fnancehasplayedamodestbutindividuallyimpor-

    tantrole.Themutuallyreinorcingcoincidence

    betweenthesetwophenomenatheexpansion

    oeectivemicrofnanceandtheimprovementin

    humandevelopmentperhapsrearmsthedevel-

    opmenttruismthatsuccessbreedssuccess:overallprogressinMongoliahasenabledthemicrofnance

    programmestoprosper,andviceversa.

    ThesteadyMDGandHDIprogresscannotbe

    attributabletothegrowthomicrofnanceassuch;

    however,ithasundoubtedlyplayeditsrolealong-

    sidemanyothergovernmentanddonor-supported

    policiesandprogrammes.Indeed,thelessontobe

    gainedmaybethatinstitutionssuchasXacBank

    canbemostsuccessulwhentheyoperateagainst

    abackgroundomorewidespreadinstitutional

    changeandgenerallyimprovinglivingconditions.

    XacBanksgrowthcanbeobservedinseveralmajor

    bankperormanceindicators(seebelow).Itstotal

    assetsgrewby26timesrom2002to2010,totalloans

    increasedby43times,andtotalsavingsby25times.

    TheMicroStartprojectoundedbythegovernment

    withUNDPsupportoUS$1millionin1998nowhas

    Year HDI Value

    1985 .515

    1990 .520

    1995 .502

    2000 .539

    2005 .588

    2010 .622

    MONGOLIAS HUMANDEVELOPMENT INDEX

    XACBANKS TOTAL ASSETS, 20022010

    Source:XacBankAnnualReport2010

    2002

    500

    450

    400

    350

    300

    250

    200

    150100

    50

    02003 2004 2005 2006 2007 2008 2009 2010

    Source:HDIdatabase2011

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    24 Supporting Transformational Change

    THE CASE STUDIES

    As a post-Soviet and post-conict country, Tajikistan has faced an uphill battle since indepen-dence. The ve-year civil war immediately following independence further devastated the

    fragile new state. Although the war ended in 1997, the economic and social eects of the con-ict still haunt the country today. Tajikistan suered billions of dollars in damage, lost more

    than 60 percent of its GDP, and thousands of people were displaced.

    To revitalize the local economy, the government and UNDP identied micronance as an

    important mechanism for supporting local economic development and providing economicopportunity for poor and marginalized people, especially in rural areas.

    Building on foundations laid by its well-established Reconstruction, Rehabilitation and

    Development Programme since 1996, in 2004 UNDP supported a government-inspired com-munity-oriented programme to ensure sustainable development throughout the country.This represented a shift from a predominantly humanitarian and stabilization-focused

    programme to one that emphasizes long-term change in economic and social conditions atthe community level.

    Through the establishment of Jamoat (sub-district) Development Committees (JDCs), whichlater transformed into Jamoat Resource and Advocacy Centres (JRCs), UNDP supported

    the establishment of Revolving Funds (RFs) throughout Tajikistan for provision of access tomicrocredit to rural poor people.

    These RFs initiated micronance activities in more than 120Jamoats in the country, with theaim to cover more rural populations. In 2006, after the adoption of the Law on Micronance

    Institution, around 120 RFs were combined into seven regional Micro Loan Foundations(MLFs). To date, all of them have built their capacity and more than doubled their portfolio, i.e.

    from US$3 million in 2006/7 to about US$6.5 million in 2011, and coverage has reached about

    120,000 households with more than half a million people. In 2011 all the MLFs in the countryreached over 30,500 active clients, of which 40 percent are female clients.

    In all seven MLFs the payback rate is almost 99 percent, which is the highest among the MFIs,

    not only within the country but also in the region. Families who beneted from the micro-nance fund have increased their income and created job opportunities in their communities.

    The largest immediate impact of micro loans was better access to capital among female ben-eciaries, who otherwise would have none.

    Microfnance in Tajikistan

    atotalassetomorethanUS$450million.Thisisa

    signifcantachievement.

    Lessons learned

    Anumberouseuldevelopmentlessonscan

    bedrawnromtheexampleoMongolias

    microfnance.Theycanbesummarizedasollows.

    Mongolian leadership: Fromtheoutset,the

    microfnanceinitiativewasagovernment

    UNDPprogramme,includingsupportromtheCentralBankoMongolia.Throughoutthe

    process,itscardinalcharacteristicwasstrong

    andvisionaryMongolianleadership,which

    UNDPwasproudtosupportwithstart-up

    undingandoneinternationaladviser.

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    Supporting Transformational Change 25

    MONGOLIA

    Partnerships:Asitprogressed,this

    MongolianUNDPinitiativedrewinarange

    oothernationalandinternationalplayers,includingNGOs.Notonlydidtheprogramme

    accessabroadbaseoknowledgeand

    experience,butitensuredallieswhich

    wouldcarrytheprocessorward,irrespective

    oUNDPsownengagement.Suchbroad

    partnershipsacilitatednationalaswellas

    governmentownership.

    Strategic analysis of opportunities:Thedeci-

    siontoinitiateMicroStartwasacorrectassess-

    mentoneedsandopportunitiesinMongolia

    inthemid-tolate-1990sitservedtoaddress

    theneedsothosepopulationgroupsless

    immediatelybeneftingromthesurgingeco-

    nomicgrowth,anditbecameespeciallycritical

    whentheeconomicresurgenceexperienceda

    setbackasaresultotheEastAsianCrisis.The

    existenceoMicroStartasaUNDP-supported

    globalprogrammegaveMongoliaaccessto

    comparativeexperiencesinothercountries.

    Timing is important:Theemergence

    oMongoliaromitsearliereconomicstraightjacketintoamarketenvironment

    createdopportunitiesandanational

    opennesstothemwhichisdiculttorepeat

    inmorestablesituations.Atatimeorapid

    change,arelevantinitiativestoodagood

    chanceobeingmainstreamed.

    Success breeds success:Thedevelopment

    omicrocreditbeneftedromprogressin

    othersectorsoMongoliasruraleconomy,and

    viceversa.

    External force majeure:Thesignifcanceo

    externalactorsshouldnotbeunderestimated.TheliberalizationotheMongolianeconomy

    wasmadepossiblebythedissolutionothe

    SovietUnionin1991,aneventthatunolded

    arromUlanBatorbutwhichcreatedgreat

    opportunities.TheEastAsianCrisiso1997

    gaveimpetustothemicrofnanceprogramme

    andthebeginningomicrocreditinthe

    country.However,theglobalbankingand

    economiccrisisin2007precipitatedaspikein

    ruralpovertyinthecountryasunemployment

    roseandhouseholdincomedeclinedsharply.

    Although still a work in progress, there islittle doubt that microfinance has transformed thelives

    ofmanytens of thousands of Mongolians

    The Mongolian micronance programme grew out of

    MicroStart, a UNDP global programme in the 1990s whichhas subsequently been absorbed into one of UNDPs com-ponent funds, the UN Capital Development Fund (UNCDF)

    which operates a Special Unit for Micronance (SUM).

    Since its inception in 1997 MicroStart has provided seedmoney for micronance programmes in 20 countries andsupported 68 micronance institutions (MFIs). It focuses

    especially on what it terms breakthrough organizations,those that can become substantially self-sucient.

    XacBank is a good example of this.

    In addition to providing country-level support, MicroStartalso works to harmonize the UN Systems approach tomicronance.

    While drawing on UNCDF and UNDP core programme

    resources, MicroStart has been able to mobilize grantfunding from a variety of other sources.

    UNDP and Microfnance Globally

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    26 Supporting Transformational Change

    THE CASE STUDIES

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    Supporting Transformational Change 27

    THE CASE STUDIES

    Supporting Transformational Change 27

    RESPONDING TO THE HIV

    EPIDEMIC IN ETHIOPIA

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    28 Supporting Transformational Change

    THE CASE STUDIES

    Synopsis

    Sinceitsfrstreportedinectionin1986,Ethiopia

    hasbeenfghtingtheHIVpandemicvigorously.

    By2010,newinectionshaddecreasedandlie

    expectancyincreased,aspopulationawareness,

    testingandantiretroviraltreatmentallgained

    traction.EthiopiasprogressinaddressingtheHIV

    challengebeneftedromitspartnershipwiththe

    internationalcommunity,includingwiththeJoint

    UNprogrammeonHIV/AIDS(UNAIDS),theGlobal

    FundtoFightAIDS,TBandMalariaandtheUS

    PresidentsEmergencyPlanorAIDSRelie(PEPFAR).

    Asaco-sponsoroUNAIDS,UNDPsspecial

    contributionwastopromotealeadership

    developmentprogrammeaswellasacommunity-

    basedmethodologyCommunityCapacity

    Enhancement(CCE)orCommunityConversations

    whichservedtoempowerindividualsand

    communities,especiallywomenandothersilenced

    people,acrossthecountry.Thismethodologyhas

    beensuccessullymainstreamedintotheEthiopian

    publichealthsystem.Itwastheproductoaglobal

    programmedevelopedbyUNDPinthe1990sand

    rolledoutinanumberocountriesinArica,the

    ArabStatesandAsia.Ethiopiaisaparticularly

    successulcasestudyoitskind.

    A health crisis within a health crisis

    Ethiopiaisalow-incomecountrywithapopulationo85millionpeople,85percentowhomarerural

    anddependentuponagriculture.Evenin2008

    thepopulationcontinuestogrowat2.6percent

    perannum,and43percentothepopulationare

    undertheageo15years.Apartromcausing

    environmentaldegradation,thisrapidpopulation

    growthhasputpressureonlandholdings,

    communitiesandpublicservices.

    Ethiopiasoverallhealthstatusreectsmultiple

    problems.Accordingto2009nationalcensuswithalieexpectancyatbirthoonly54yearsandan

    under-fvemortalityrateo104per1,000(2009).

    Poornutrition,inectiousdiseasesandlowlevels

    oaccesstoreproductivehealthandemergency

    obstetricservicesallcontributetooneothe

    highestmaternalmortalityratesintheworld.For

    Ethiopiain2008,thisisestimatedtobe470per

    100,000births.

    Theseactorsallconspiredtomakethecountry

    highlyvulnerabletotheHIVvirus.Thefrsttwo

    caseswerereportedin1986,andthediseasespread

    rapidlyacrossthecountry,especiallyinurban

    centres.By1992theoverallreportedincidenceo

    inectionreached0.6percentothepopulation,

    andanalarming2.3percentinurbanareas.This

    precipitatedaconcertedeorttoaddressthe

    challenge,inpartnershipwiththeUNandother

    Awasa

    T I G R A Y

    A M H A R A

    A F A R

    O R O M I A

    B E N I S H A N G U L

    GAMBELLA

    S O U T H E R N

    O R O M I A

    Addis

    Ababa

    A D D I S

    A B A B A

    H A R A R I

    S O M A L I

    D I R E D A W A

    S U D A N

    E R I T R E AY E M E N

    S O M A L I A

    K E N Y A

    D J I B O U T I

    R E D

    S E A

    Ethiopia

    RESPONDING TO THE HIV EPIDEMIC IN ETHIOPIA

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    Supporting Transformational Change 29

    ETHIOPIA

    donorsandNGOs.Ethiopiahasoneothelargest

    populationsopeoplelivingwithHIV,estimated

    at1.1millionwomenandmenin2009,andadultHIVprevalenceisestimatedtobebetween1.4and

    2.8percent.Almost60percentopeoplelivingwith

    HIVarewomen.

    WithapercapitaannualincomeoonlyUS$334,

    Ethiopiahadlimitedinstitutionalcapacityand

    resourcestoaddressthischallengeonitsown.

    Notwithstandingtheseconstraints,duringthelate

    1990stheEthiopianauthoritieslaunchedamajor

    nationalprogrammeonHIVandbegantocontain

    andreducetheincidenceonewinections.This

    wassosuccessulthatby2008overallprevalence

    oHIVhadbeenreducedandwasstable,while

    53percentopeopleinneedotreatmentwere

    receivingantiretroviraltreatment.

    Engaging with people andcommunities

    WorkingwithintherameworkotheUNAIDS

    partnership,UNDPworkswithcountriesto

    understandandrespondtothedevelopmentand

    socialdimensionsoHIVandhealth.Itarguesthatdevelopmentactionoutsidethehealth

    sectorinsocialprotection,gender,human

    rights,environmentandrelatedfeldscan

    otencontributesignifcantlytobetterhealth

    outcomes,especiallyorpoorpeople.Thisapproach

    recognizesthatthediseaseisachallengeto

    politicalleadership,culturalvaluesandcommunity

    processes,asmuchasitisapublichealthissue.

    Thisisbecausereducingnewinectionsand

    ensuringeectivetreatmentrequiresalevelo

    acknowledgementandopendiscussionodicult

    issuesthatchallengesmostsocieties,eventhemost

    economicallysuccessul.

    Humanrightsviolationsandinequitablegenderrela-

    tionsuelthespreadotheHIVepidemic.Menand

    womenotenacesocialexclusionasaresultotheir

    HIVstatus,hinderingeortstoopenlyandeectively

    addresstheepidemic.Violationsorightshamper

    accesstoprevention,treatmentandsupportservices

    orpeoplelivingwithHIVandormarginalizedpopu-

    lationsthatarevulnerabletoinection.

    Humanrightsinringements,whetherinamilies,

    communities,workplacesorhealthacilities,

    discouragepeopleromspeakingopenlyabout

    HIV,seekinginormationandaccessingsupport,

    Ethiopia has one of the largestpopulations of people living with HIV, estimated

    at 1.1 million women and men in 2009

    Awasa

    T I G R A Y

    2.7%

    A M H A R A

    2.7%

    A F A R

    1.9%

    O R O M I A

    B E N I S H A N G U L

    1.8%

    G A M B E L L A

    2.4%

    S O U T H E R N

    1.4%

    O R O M I A

    1.5%

    A D D I S

    A B A B A

    7.5%

    H A R A R I

    3.2%

    S O M A L I

    0.8%

    D I R E D A W A

    4.2%

    Map o Ethiopia showing Adult HIVprevalence by region, 2007

    Source:Ethiopia,2008

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    30 Supporting Transformational Change

    THE CASE STUDIES

    treatmentandlegalservices.Reducingstigmaand

    discriminationagainstpeopleaectedbyHIVand

    promotinggenderequalityare,thereore,essentialtohaltingthespreadotheepidemic.

    ForUNDP,thereore,asuccessulresponsetothe

    HIVchallengerequiredaocusonsupportinglead-

    ershipdevelopmentwithingovernmentandcivil

    societytochallengethestigma,discriminationand

    genderinequalityhamperingeectiveresponses

    toHIV.Accordingly,duringthe1990sUNDPor-

    mulatedLeadershipDevelopmentProgrammes

    andCommunityConversationsmethodologiestoaddresstheseaspects,promotegovernmentand

    civilsocietypartnerships,andencouragemulti-

    stakeholderandstrategicmultisectoralengage-

    menttorespondtoHIV.

    Tothisenditbegantoimplementleadershipdevel-

    opmentprogrammesandcommunityconversa-

    tionsinanumberocountriesacrossregions,in

    partnershipwithgovernmentandcivilsociety.

    Theseprogrammeswereparticularlysuccessulin

    Ethiopia,wheretheauthoritiesdecidedtomain-streamthemethodologyasanintrinsiccomponent

    oitspublichealthprogrammeattheprimarycare

    level.Itdidsopartlybecauseitwasaneective

    instrumentoraddressingHIVbutalsobecauseits

    promotionoleadershipatalllevelsosocietyand

    especiallyitsempowermentocommunitiesnota-

    blyowomenhadmanyotherbeneftsorhealth

    servicedelivery,andpublichealthmoregenerally.

    AddressingHIVandAIDS,thereore,becamea

    proxyorhealthissuesmoregenerally.

    UNDPbeganworkingwiththeEthiopianauthorities

    onHIVandAIDSinthe1990s,workingwithinthe

    UNAIDSrameworkwherebydierentUNagencies

    playedtheirrespectiverolesintheHIVresponse.

    ForUNDPthisincludesintegratingHIVpriorities

    intonationalplanningprocesses;strengthening

    governanceandcoordinationoHIVresponses;and

    promotinghumanrightsandgenderequality.

    InitiallyinEthiopiathistooktheormoadvocacy

    whilereinorcingtheMinistryoPublicHealthinits

    planningothenationwideresponse.Subsequently

    UNDPbecamemoreoperationallyinvolved,

    bysupportingtheintroductionocommunity

    conversationsatthelocallevel.

    TheCCEmethodologywasinitiallytestedonapilot

    projectbasis,inourprovinces.Applyingexpertise

    developedacrosstheAricancontinentaswellasin

    The Leadership Development Programme and CommunityCapacity Enhancement (CCE) methodologies are bothintended to develop leadership at dierent levels of soci-

    ety. They are mutually reinforcing.

    The Leadership Development Programme brings togetherleaders from government, civil society and the private sec-tor to generate new partnerships and action to address

    the challenge of HIV. The programme intends to empowerindividuals to develop a leadership and organizational

    culture that can generate commitment, high performance

    within organizations and transformational change.

    CCE is a community-based programme which works inboth rural and urban settings. It was originally devel-

    oped by both UNDP and the Salvation Army; the twoapproaches were subsequently merged into one.

    It is a facilitated process for dialogue and decision-mak-ing enabling communities to delve into the deep and

    sometimes uncomfortable causes of the HIV epidemic intheir lives and generate their own solutions to address

    those causes. By facilitating rather than intervening andby empowering rather than prescribing, Community

    Conversations stands in contrast to many otherapproaches seeking to bring about behaviour change.

    Although particularly relevant to HIV, the combating ofwhich requires open discussion of behaviours and vul-

    nerabilities, Community Conversations has many otherbenets for the communities concerned. These include thedevelopment of local leaders who may also be instrumen-

    tal in addressing other development challenges.

    Leadership Development Programme andCommunity Conversations

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    Supporting Transformational Change 31

    ETHIOPIA

    Asiaandelsewhere,UNDPtrainedlocalacilitators,

    drawnromtheirowncommunities.Theyinitiated

    communityconversationsacrosstheseprovinces,withstrikingresults.

    Themostevidenteectwastoenablecommunities

    toacknowledgetheHIVepidemicandtoexplore

    harmulnormsorpracticeswhichuelleditsspread,

    includingwidowinheritanceandemalegenital

    mutilation.Thisacknowledgementandopen

    discussionisrecognizedasthestartingpointor

    anyeectiveeortstocombattheepidemic.

    TheCCEprocesswasalsoempowering,mostespe-

    ciallyorEthiopianwomen,whoweredispropor-tionatelythevictimsothediseaseandwhoseactive

    engagementwasessentialiitweretobecontrolled.

    Womenwereactiveparticipantsincommunitycon-

    versations,andthroughthisprocesscommunities

    wereabletoaddressissuessuchasgender-based

    violenceandsexualandreproductivehealth.

    In2004,twoyearsatertheCCEpilotprogramme

    waslaunched,thegovernmentadopteditasaninte-

    gralpartoitsnationalstrategy.Thedecisionwasto

    mainstreamthemethodologythroughoutthecoun-tryandtouseitnotonlytostimulateopendiscus-

    sionandbehaviouralchange,butalsotohelptarget

    andprioritizewithinthenationalAIDSprogramme.

    Thiswasdecidedwiththeullknowledgeandunder-

    standingthatCCEwouldhaveabenefcialimpacton

    healthservicedeliverymoregenerally.

    CommunityConversationsacilitatedthe

    engagementopeoplelivingwithHIV(PLHIV),

    aswellasthoseatriskoHIVC,civilsociety,and

    aith-basedgroupstoopenlyexchangedialogue.

    ArecentreporttoUNAIDScommissionedbythe

    HIVPreventionandControlOce(HAPCO)ound

    thatdiscussionoHIVandrelatedhealthissuesat

    thecommunitylevelhadasignifcantimpacton

    addressingstigmaanddiscrimination.

    FromEthiopias2010UNGASSreport,amulti-

    sitestudyonknowledge,attitudeandbehaviour

    conductedbytheaith-basednetworkEIFDDAin

    33woredas(districts)amongthegeneral

    populationoundthat30percentotherespondentshadacceptableattitudesregarding

    PLHIVonallourindicators(willingnesstocareor

    PLHIV;tobuyromPLHIV;toallowPLHIVtoteach

    theirchildren;andtokeepamilymembersHIV

    statussecret).Thismayhighlightanimprovement

    comparedtothefguredocumentedinthe

    DemographicandHealthSurvey2005,whichwas

    It is widely accepted that the proportion of womenbecoming infected with HIV is greater than that of menin Ethiopia. HIV-positive women are often subjected to

    higher levels of stigma and discrimination than men,which exacerbates the already vulnerable state of women

    in the society.

    CCE has been addressing this vulnerability of women in

    Ethiopias male-dominated, patriarchal society since 2002.The process empowers women by giving them a voice

    within their communities; involvement in decision-makingprocesses which aect their lives; and the condence

    to assert their rights over their bodies. CCE creates anenvironment where there is dialogue between male andfemale, and between various social hierarchies.

    Along with providing women with a voice, CCE has been

    helping create female leaders and role models for otherCCE programmes in the area. This leadership role among

    women has helped reduce female genital mutilationand gender-based violence. It has also increasedreproductive health education, as well as HIV prevention

    and control.

    Under the aegis of the government, there are various non-governmental, civil society and community organizationsthrough which various trainings and Community

    Conversations on gender, women in leadership and therights-based approach are practised in rural parts of

    the country. Some NGOs credit CCE with promoting andsupporting female candidates during the General

    Election in 2005.

    CCE and Women in Ethiopia

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    32 Supporting Transformational Change

    THE CASE STUDIES

    only10.7percentamongemalesand16percent

    amongmalesinthegeneralpopulation.

    During2009/10theGovernmentoEthiopia

    reportedthat89.3percentokebeles(thebasic

    administrativeunit)conductedcommunitycon-

    versations,and24,723communityacilitatorswere

    trained,representing97.1percentothetarget.An

    equallyimpressiveperormance(90.6percento

    target)wasreportedorschool-basedcommunity

    conversations.Thisrepresentssubstantialprog-

    ressinmainstreamingCCEacrossthecountryand

    involvedatotalo5.6millionpeople.Thenumber

    ocommunitiescontinuestoincreasesteadily.

    Progress consolidated

    ThereisnodoubtthatEthiopiasachievementsin

    termsostemmingthespreadoHIVandreducing

    itsimpacthavebeenimpressive.Thisisespecially

    sowhensetagainstthewidespreadpovertyin

    thecountryandthegeneralweaknessesothe

    healthsector.Notonlyhastheoverallincidenceothediseasebeencontrolledandreversed,

    butthecountrysabilitytotreatthosealready

    inectedhasgrownimpressivelyinthelastew

    years(seegraphsbelow).Thishassignifcantly

    increasedthelieexpectancyothisgroupand

    reducedtheeconomicconsequencesoearly

    death,whichcanbesodevastatingtocommuni-

    tiesandamilies.

    Someothemajorachievementsinclude:

    anincreasedleveloawarenessandpositivetrendsinbehaviouralchange;

    anincreaseddemandorvoluntarycounselling

    andtesting;

    anincreasedtrendincondomdistributionand

    utilization;

    integrationandexpansionovoluntary

    counsellingandtesting;

    initiationopreventionomother-to-childtransmissionandantiretroviralservices;

    positivetrendsinopennessandreductiono

    stigmaanddiscrimination;and

    encouragingtrendsininvolvementopeople

    livingwithHIVandAIDStostrengthenlocal

    engagement.

    Theseareallwelcomeindicatorsoamore

    opendiscussionoandlessstigmaattachedto

    HIVandAIDS.Sotooarethegraphsbelow:

    Foralltheprogressachievedsoar,somesignifcant

    challengesremain.Ahighturnoverokeygovern-

    mentstaandtensionsbetweentheroleolocal

    andnationalinstitutionsperhapscausedby

    moreassertivelocalcommunities,anachievement

    otheCommunityConversationsprocessboth

    The CCE methodology which was pioneered by UNDP isnow widely used by other agencies to raise awareness and

    empowerment among people against HIV and AIDS.

    In November 2010 the Nelson Mandela Foundation usedCCE in KwaMakhutha in KwaZulu-Natal, South Africa, to

    highlight the strong relationship between wunga andHIV. Wunga is a lethal combination of antiretrovirals,marijuana, rat poison, clay and detergent that is a growing

    problem in South Africa. Antiretrovirals are stolen andused in this recreational drug.

    A CCE event or process created an environment in which

    three young men admitted to being wunga addicts andrequested rehabilitation. The community responded posi-tively to the young men and oered support and full nan-

    cial assistance to help with their treatment. This outcomein KwaMakhutha is an example of how the community con-

    versations process, once started by UNDP, empowered com-munities to discuss and address their various problems.

    CCE and South Arica

    Source:NelsonMandelaoundationwebsite2010

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    ETHIOPIA

    complicatethesustainabilityoprogressmade.

    Extendingthenationalprogrammetothemost

    sparselypopulatedareasothecountrystretches

    availableresourcestothelimit.Sustainableunding

    willalwaysbeachallengeoralow-incomecountrysuchasEthiopia.

    Lessons learned

    Thereislittledoubtinthemindsopractitioners

    andobserversinEthiopiathatUNDPsLeadership

    DevelopmentandCommunityConversations

    programmesmadeasignifcantcontributiontothe

    successoEthiopiasHIVprogramme.Anumber

    oactorsinuencedthisrelativesuccessstoryin

    AricasabilitytocombatHIV:

    Strategic positioning of HIV in the wider

    public health and development arena:

    HIVwasnotseenasanisolatedhealthsector

    issuebutratherdroveaconcertedeortto

    promotehealthandnon-healthsectoraction,

    includingengaginglocalcommunitiesthrough

    theCCEmethodology.UNDPssupporttoan

    integratedapproachtosuchmatterspaid

    dividendsinEthiopia,aselsewhere.

    Government leadership:Fromtheoutset,theGovernmentoEthiopiarespondedtothe

    challengeposedbyHIV.Itprogressivelyputin

    placeanationalinstitutionalrameworkwhich

    couldmanagethenationalprogramme.

    FacedwiththeearlypilotsuccessoCCE,it

    wasquicktofnanceitandmainstreamit

    nationwide.Theroadtodevelopmentispaved

    withsuccessulbutignoredpilotprojects;

    Ethiopiadeservestobecongratulatedor

    dynamicallytakingtheCCEmethodologyto

    nationalscale.

    Applying global programmes at a country

    level:Atthetimetheywereintroducedin

    Ethiopia,boththeLeadershipDevelopment

    ProgrammeandCommunityConversations

    wereglobalprogrammesoUNDPthatwere

    HIV TESTING CENTRE EXPANSION RISE IN HIV TESTING POPULATION

    Source:Ethiopia,2008

    1200

    1000

    800

    600

    400

    200

    658

    775

    1005

    02004/05

    2,500,000

    2,000,000

    1,500,000

    1,000,000