supporting transformational change - november 2011
TRANSCRIPT
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C A S E S T U D I E S O F S U S TA I N E D A N D S U C C E S S F U L D E V E L O P M E N T C O O P E R A T I O N
United Nations Development Programme
SUPPORTINGTRANSFORMATIONAL CHANGE
Empowered liResilient natio
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United Nations Development Programme
October 2011
Copyright 2011 United Nations Development Programme
All rights reserved.
This publication or parts of it may not be reproduced, stored by means
of any system or transmitted, in any form or by any medium, whether
electronic, mechanical, photocopied, recorded or of any other type,
without the prior permission of the United Nations Development
Programme. The views and recommendations expressed in this report
are those of the authors and do not necessarily represent those of
UNDP, the United Nations or its Member States. The boundaries and
names shown and the designations used on maps within this report do
not imply ocial endorsement or acceptance by the United Nations.
Design and production: Laurie Douglas Graphic Design
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C A S E S T U D I E S O F S U S T A I N E D A N D S U C C E S S F U L D E V E L O P M E N T C O O P E R A T I O N
United Nations Development Programme
SUPPORTINGTRANSFORMATIONAL CHANGE
Empowered liResilient natio
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2 Supporting Transformational Change
FOREWORD.................................................................................................................................................................. 4
ACKNOWLEDGEMENTS........................ ....................... ........................ ........................ ....................... ...................5
EXECUTIVE SUMMARY............................................................................................................................................ 6
BACKGROUND, PURPOSE AND PROCESS...................................................................................................... 8
TimeorReection............................................................................................................................................8
MethodologyandProcessAdopted...........................................................................................................8
DefningTransormationalChange..............................................................................................................9
SelectingtheCaseStudies........................................................................................................................... 10
IssuesoContribution,AttributionandCausality..................... ........................ ....................... ............ 12
REFLECTIONS ON THE DEVELOPMENT PROCESS.................................................................................... 13
Multi-DimensionalComplexity..................... ....................... ........................ ....................... ........................ 13
TheNatureoNationalCapacityDevelopment................................................................................... 14
TheImportanceoPoliticalContextandPoliticalEconomy............................................................ 15
AMarathon,NotaSprint.............................................................................................................................. 16
THE CASE STUDIES................................................................................................................................................ 17
MicrofnanceinMongolia............................................................................................................................. 17
RespondingtotheHIVEpidemicinEthiopia........................................................................................ 27
BeautiulBulgaria......................................................................................................................................... 35
ManagingtheBlackSeaandtheDanubeRiverBasin........................................................................ 43
Bangladesh:DisasterRiskReductionasDevelopment...................................................................... 53
ElSalvador:anEarlyExampleoPeacebuilding.................................................................................. 65
LocalGovernanceinCambodia................................................................................................................. 77
UNDP AND HUMAN DEVELOPMENT........................................................................................................... 87
TEN COMMON THEMES AND FINDINGS...................................................................................................... 89
ANNEX 1. ABBREVIATIONS.............................................................................................................................. 97
ANNEX 2. SELECTED BIBLIOGRAPHY...................................................................................................... 100
TABLE OF CONTENTS
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Supporting Transformational Change 3
TABLE OF CONTENTS
INFORMATION GRAPHICS
CompositionoXacBanksLoanPortolio,2006(Mongolia).................... ........................ ....................... . 21
MongoliasHumanDevelopmentIndex..................... ....................... ........................ ....................... .............. 23
XacBanksTotalAssets,20022010(Mongolia)..................... ....................... ........................ ....................... .. 23
MapoEthiopiaShowingAdultHIV,PrevalencebyRegion,2007........................ ....................... .......... 29
HIVTestingCentreExpansion(Ethiopia)...................... ....................... ........................ ....................... .............. 33
RiseinHIVTestingPopulation(Ethiopia)..................... ....................... ........................ ....................... .............. 33
DirectProjectResults(Bulgaria)...................... ........................ ....................... ........................ ....................... ...... 39
ConceptualFrameworkortheDanubeRiverBasin/BlackSeaProgrammes........................ ............. 47
VulnerabilitytoDierentNaturalHazards(Bangladesh)...................... ........................ ....................... ...... 55
TotalnumberoDeathsbyFloodandCyclone,1970to2010(Bangladesh)..................... ................. 62
ProjectsonPreventionandControloArmedViolenceinElSalvador....................... ........................ . 71
TimelineoInstitutionalizationProcess(Cambodia)...................... ........................ ........................ ............. 85
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4 Supporting Transformational Change
UNDPisproudtohavesupportednationaldevelopmentpro-
cessesaroundtheworldormorethanftyyears.ThisworksupportstheprinciplesotheUnitedNationsCharterandthe
Peoplesotheindividualprogrammecountries.Itcatalysesreduction
opoverty,improvementolives,andexpansionochoices,inkeeping
withthehumandevelopmentparadigmandwithUNDPsoverall
missiontoempowerlivesandstrengthentheresilienceonations.
Guidingprinciplesoourworkhavebeennationalownershipo
thedevelopmentprocessandtheconvictionthatinternational
partnershipscanplayavaluablerole.Ourgoalistosupport
transormationalchangewhichbringsaboutrealimprovementsinpeopleslives.Thehuman
developmentperspective,thevaluesotheMillenniumDeclaration,andtheresultsorientationotheMillenniumDevelopmentGoals(MDGs)andotherinternationallyagreedgoalshelp
shapeourcontributiontodevelopment.
Developmentisneithersimplenorstraightorward.Itisacomplexandlong-termundertaking
whichembodiesarangeochallengesorallconcerned.Inthecourseoourwork,weand
ourpartnershaveexperiencedbothsuccessesanddisappointments.Alongthewaywehave
learnedmanylessons,andweendeavourtoincorporatethoseinourworkinordertobetter
serveournationalpartnersandgetresults.
Thepurposeothispublicationistoreecthonestlyonthisexperience.Itpresentssevencase
studieswheresustaineddevelopmentcooperationhasenabledprogrammecountriestomake
arealdierencetothelivesotheircitizens.Italsooerslessonslearnedtohelpimproveourday-to-daywork.
Ihopethatdevelopmentpractitionerswillfndthispublicationuseultotheirworkin
promotingsustainablehumandevelopmentandenablingtheachievementotheMDGs.
HelenClark
UNDPAdministrator
Our goal has always been to supporttransformational change which brings about
real improvements in peoples lives.
FOREWORD
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Supporting Transformational Change 5
ThisreporthasbeencommissionedbytheBureauorDevelopmentPolicywiththe
supportomanypeopleandorganizationsaroundtheworld.Itisimpossibletorecognizeeveryonewhohascontributedtothedevelopmentothisresearchproject
byprovidingcomments,supportorencouragement.Wearegrateultoeveryonewhohas
contributedinonewayoranother.
ThecoreteamorthereportwasRobertEngland,NaziaMintz-HabibandJasonPronyk.
ThereportgreatlybeneftedromthebackgrounddocumentpreparedbySamBarnes,
FrancescaJessup,ScottLeiperandcolleaguesromtheRegionalBureauxandtheCountry
OcesoBangladesh,Botswana,Bulgaria,Cambodia,Ethiopia,India,Indonesia,Kosovo,
Mongolia,Mozambique,Philippines,Romania,SouthArica,Tajikistan,Timor-Leste,Ukraine
andUzbekistan.
Whilewearegrateultoeveryone,therearesomecolleagueswhohelpeduswithparticular
inormationandcommentsthatmadeahugedierence;theyincludeDouglasGardner,
AndrewRussell,NiloyBanerjee,DegolHailu,UyangaGankhuyag,AlexandraSolovieva,
NadiaRasheed,CoumbaMarenah,MesfnGetahun,FontaineChristopher,MarielzaOliveira,
JulietteHage,SunilSaigal,TimScott,AndrewHudson,ParvizFartash,JennierTopping,
AminulIslam,FinnRekenNilsonandEricLampertz.
BeyondUNDPweconsultedwithahostoinormantswhoalsodeservespecialrecognition.
Againweareindebtedtomanyindividuals,buttopickaew:ElizabethReid,LydiaMahoko
Ditsa,CelinaSouza,JosCarlosLibanio,BarbaraHanchard,CatalinaPredaandJohnBarnes.
TheviewsandanalysispresentedinthisstudyarethoseotheauthorsanddonotnecessarilyreectthoseoUNDP.
ACKNOWLEDGEMENTS
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6 Supporting Transformational Change
EXECUTIVE SUMMARY
Thepurposeothisreportistoreect
onUNDPsexperienceodevelopmentcooperationoverthepast50years,andto
extractsomecommonthemesandgenerallessons
aboutdevelopmentcooperationortheuture.
Thereportmakesthecasethatdevelopmentisa
long-termpropositionandisseldomamenable
toshort-termsolutions.Certainly,trulytrans-
ormationalchangeatthenationalorsubnational
leveltakestimetoachieve.Iitistobesustainable
andsustained,itmustbenationallyownedand
achieved.Outsiderscannotdeliversuchtransor-mationalchange,buttheycansupportitina
varietyoways,especiallybyhelpingtodevelop
nationalcapacity.UNDPbelievesthatsuch
internationalpartnershipscanplayanimportant
roleinthisregard.
Aterprovidingadefnitionotransormational
changeanddiscussingsomeothebasicchar-
acteristics,complexitiesanduncertaintiesothe
developmentprocess,thereportdocumentsseven
caseswherethishasbeenachievedoveraperiodo
time.Taking1020yearsasitsrameoreerence,
thereportdemonstratesthatdevelopmentcanbe
successulonthisbasisevenstrikinglysuccessul
insomecases.
Thesevencasestudiesselectedaswellasbrieer
accompanyingcountryboxesspanthecontinents
andthediverserangeoprogrammecountries
withinwhichUNDPworks,includingseveralothe
mostchallengingcrisiscontexts.Theyalsocover
avarietyotheprogrammeareasinwhichUNDP
specializes:democraticgovernance;energyandenvironment;povertyreductionandHIV/AIDS;
disasterriskreduction;andpost-crisisrecovery;
aswellasthecross-cuttingissuesogender,
capacitydevelopmentandsouthsouth
cooperation.Takentogether,theydocument
successuldevelopmentprogrammesandthe
valueointernationalpartnerships.
However,thereportalsoacknowledgesthatthis
isnotalwaysthecase;thatoravarietyoreasons,
developmentprogrammesarenotalwayssuccess-ul;andthat,evenwhentheyaresuccessul,there
isalwaysunfnishedbusinessanduncertaintiesto
beaddressed.Developmentisaworkinprogress,in
everypartotheworld.Developmentmanagement
involvestakingrisk,seekingtoensuresuccessul
outcomes,butacknowledgingthattherewillbe
disappointmentsalso.
Finally,thereportseekstodrawsomeundamental
lessonsromthisanalysis,lessonswhichhopeully
willbeovaluetodevelopmentpractitioners
aroundtheworld,includingUNDPsownstaand
nationalpartners.Thetencommonthemesand
lessonsaregroupedintothreegeneralheadings:
1.Back to Basics: Theseareessentiallyrestate-
mentsothemostundamentalprinciplesthat
underpinsuccessuldevelopmentcooperation:
nationalownership,capacitydevelopment,lead-
ershipandpartnerships.
If transformationalchange is to be sustained it must benationally owned and achieved.
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Supporting Transformational Change 7
EXECUTIVE SUMMARY
2.Principled Opportunism: Thesehighlight
aprevailingcharacteristicoUNDPswork,inwhichitseeksopportunitiestosupport
transormationalchangewithinavalue-driven
normativerameworkdefnedbytheUNs
memberstates.
3.The Larger Context:Thefnalthreethemes
reectontheactthat,tobesuccessuland
transormative,developmentcooperation
dependsinnosmallpartonthelargercontext.
Thisisespeciallytrueopost-conictsituations,
whereeven20yearsisashorttime.
Forthemostparttheselessonsarenotearth-
shatteringlyoriginal,butratherservetoreinorcewhatmostpractitionersalreadyknowbutoten
orgetintheirdrivetoachieveashort-termimpact
ortheeortsandresourcesexpended.
Developmentcooperationisamarathon,nota
sprint.Ithasitsrisks,andithasrewards.Welldone,
itcan,asthecasesheredemonstrate,catalyse
transormationalchange.
Transformational changeis the process whereby positive development
results are achieved and sustained
over time by institutionalizing policies,
programmes and projects within nationa
strategies. It should be noted that this
embodies the concept of institutionally
sustained results consistency of
achievement over time. This is in order to
exclude short-term, transitory impact
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8 Supporting Transformational Change
A Time for Reection
UNDPhasbeenengagedindevelopment
cooperationormorethan50years,i.e.
sincethe1950s,whenitspredecessorpro-
grammestheExpandedProgrammeoTechnical
Assistance(UNEPTA)andtheUNSpecialFund1
wereounded.
Whilethemodalitiesoitsprojectsand
programmeshaveevolvedovertheyears,the
ultimatepurposeoitsworkhasremainedthe
same:toassistmemberstatestoimprovethelivingstandardsandlieopportunitiesotheircitizens
(empoweredlives)bysupportingthedevelopment
onationalcapacitysothatmemberstatescan
managetheirowndevelopmentprogrammes
(resilientnations).Tobesure,UNDPhasnotbeen
theonlydevelopmentagencywhichhasworked
towardsthisobjective,andindeedithasalways
workedasanintegralpartothewiderUNSystem
ineachcountry,aswellasalongsidemanyother
multilateral,bilateralandnon-governmental
practitioners.However,UNDPcansurelylayclaimto
beingoneothosewiththelongestengagement,
thebroadestmandate,themostpartnercountries
andthemostextensivecountryrepresentation.
Inthecourseothese50years,UNDPhasmadea
signifcantcontributiontodevelopmentinmany
countries,andhaslearnedmanylessonsabout
whatworksandwhatdoesnot.Thisisattestedto
incountlessdiscussionswithnationalocialsand
UNDPstamembersaroundtheworld.Anecdotes
aboundopastcontributions,buttheyrequently
recountadevelopmentprocesswhichhastaken
considerabletimetomatureratherlongerthan
thenormaldurationoanindividualprojectoroa
stamembersassignment.
Atatimewhenthevalueodevelopmentcoopera-
tionisunderrenewedchallengeandwhenUNDPisembarkingonaprocessoinstitutionalrenewal,the
organizationhas,thereore,undertakentoidentiy
anddocumentexamplesosuccessulandsustained
developmentcooperationwhichhavecontributed
totransormationalchangeatthecountryorsubre-
gionallevel.Intheprocessithassoughttoidentiy
genericlessonsorsuccessuldevelopmentcoop-
erationwhichcanbeappliedinutureprogramme
designandimplementation.
Methodology and Process Adopted
Thesearchorcasestudiesdidnotbeginwitha
systematicsurveyoallpossibilities.Theexercise
wasneverintendedtobeacompetitionor
thebest,sotherewasnonecessityorsuch
comprehensivecoverage.However,atriangulation
researchmethodologywasadoptedtoincreasethe
credibilityandvalidityotheresults.
Thestartingpointwas,thereore,anecdotal
reectionsocurrentandormerstamembers
whocouldspeakwithsomeauthorityo
developmentoveranextendedperiodotime.
Theresultinglonglistopossibilitieswas
subsequentlyreducedbyaprocessoprobingand
eliminatingthosecasestudieswhichcouldnotpass
thetest,ororwhichadequateinormationwasnot
available.Incarryingoutthiswinnowingprocess,
dueattentionwasplacedonthedesirabilityo
achievingabalanceintheresultingportolioo
casestudiesbetweenregionsandbetweenUNDPs
developmentpractices.
Finalizationotheshortlistanddocumentation
oeachothecasestudies,andothetrans-
ormationalchangeachievedandoUNDPs
contributionwasademandingprocess.It
BACKGROUND, PURPOSE AND PROCESS
1 UNDPwasoriginallycreatedin1966,whenthesetwopredecessorUNprogrammesweremergedintotheoneorganization.
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Supporting Transformational Change 9
BACKGROUND, PURPOSE AND PROCESS
involvedanextensivereviewoexistingprimary
andsecondarydocumentation,bothinternalto
theUN,aswellasexternalreports.Thisincluded
reportsoUNDPsEvaluationOce(EO)aswellas
oexternalevaluations,wherethesewereavailable.
Italsorequiredagreatdealoconsultation,most
especiallywithUNandnationalactorsineachcase.
However,thefrststepintheentireexercisewasto
defnethemeaningotransormationalchange,a
termwidelyusedbutseldompinneddownorits
truemeaningandimplication.
Dening Transformational Change
Forthepurposeothisstudy,theollowing
defnitionotransormationalchangeinthe
developmentcontexthasbeenusedinpreparing
thispublication:
Transformational changeistheprocess
wherebypositivedevelopmentresults
areachievedandsustainedover timeby
institutionalizingpolicies,programmesand
projectswithinnationalstrategies.Itshould
benotedthatthisembodiestheconcepto
institutionallysustainedresultsconsistency
oachievementovertime.Thisisinorderto
excludeshort-term,transitoryimpact.
Positive development resultsaredefnedas
beingrealandsustainedimprovementsinthe
livesopeople,householdsandcommunities.
Suchimprovementsaremeasurednotmerely
indeed,notprincipallyintermsoper
capitaGrossDomesticProduct(GDP)butin
avarietyoindicators,suchasthoserelating
totheHumanDevelopmentIndex(HDI),
theMillenniumDevelopmentGoals(MDGs)
andtheirrelatedtargetsandindicators.They
includetheprocessreedomsandenabling
actors(e.g.humanrights,democratic
governance,participatoryandinclusive
processes)whicharecentraltotheMillennium
Declarationbutwhicharenotcapturedinthe
Goalsthemselves.
National actors are by far the most impor-
tant factors in eecting transformational
change. Indeed,suchtransormationalchange
canbydefnitiononlybeachievedbynational
actorssinceitwillmostlikelydependonthe
politicalwillogovernmentsnational,regional
andlocalwhichhavethepowertolegislate,
developpoliciesandprogrammes,andtoallo-
cateresourcesfnancialandhumantoimple-
mentthem.However,inordertobesuccessul
andsustainable,trulytransormationalchange
mustalsoembracecivilsocietystakeholders,
bothinthecommercialandthenon-proftsec-
tors,includingcommunity-basedorganizations.
Thisunderlinestheimportanceobroad-based
nationalownership.
International partners are far less
signicant, for the same reason. Theycan
onlyaspiretoinuenceandsupportnational
processes,ratherthanleadthem.Suchexternal
actorsmaincontributionmust,thereore,take
theormosupportingthedevelopmento
nationalcapacitywithinanoverallramework
UNDP has sought to identify and documentexamples ofsuccessful and sustaineddevelopment
cooperation which have contributed to transformationa
change at the country or subregional level
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10 Supporting Transformational Change
BACKGROUND, PURPOSE AND PROCESS
onationalownershipothedevelopment
process.Wheresuchcapacityalreadyexists,
ontheotherhand,suchexternalsupport
cansimplytaketheormocapitaltransers.
However,thisisnottheroleoUNDP.
Selecting the Case Studies
Itwasalsoimportanttoestablishsomecriteriaor
selectingthecasestudiestobeincludedinthe
study.Thesecriteriaarebaseduponthedefnition
otransormationalchangeoutlinedintheprevious
section,androotedinUNDPsowndevelopment
cooperationprogrammes.Thesecriteriamaybe
summarizedasollows:
Transformational Impact:Toqualiy
astransormational,thedevelopment
cooperationmusthavecontributedtosignifcant,sustainableandsustainedchange
orthebetter,atthepolicy,programmeand/
orinstitutionallevel.Inprinciplesuchimpact
shouldbedemonstratedintheormo
measuredprogressromoriginalbaselinedata.
Continuationoapolicyand/orprogrammein
itselwouldnotbesucient;therewouldhave
tobemeasurableandsustainedchange
orthebetterinpeopleslivesasaresult,atthe
levelohouseholdand/orcommunity.
Human Development, the Millennium
Declaration and the MDGs: Clearly,the
transormationalchangedocumented
shouldcontributetohumandevelopment,as
analysedintheglobalreportsandnumerous
countryversions,andmeasuredbytheHDI.It
shouldalsocontributetowardsachievement
oelementsotheMillenniumDeclaration,
oroneormoreotheMDGs,includingthe
relatedtargetsandindicators.Theseare,
aterall,anexcellentsummaryotheUNs
globalnormativeagenda.Beingdrivenbythe
preceptsohumandevelopment,thereshould
bespecialemphasisplacedonthosewhoare
marginalized,excludedorvulnerable.
National or sub-national impact:
Developmentimpactwouldhavetobevisible
atleastataregionallevel,i.e.subnational,
inotatanationallevel.Regionallevelisa
possibilityinlargercountrieswhereregional
dierencescanbesignifcantorwherethere
isdistinctiveregionalgovernance.Most
importantly,thiscriterionwouldspecifcally
excludepilotprojectswhichhavenotyetbeen
takentoscale.Developmentexperienceis
litteredwithsuccessulpilotprojectswhich
haveremainedassuch.Itshouldalsobenoted
thatimpactcouldalsobeoundattheinter-
countrylevel,givenUNDPsnaturalanity
orinter-countrycooperation.Inadopting
thesecriteriatherewasanunderstandingthat
suchresultswouldalwaysbeachievedbya
multiplicityopartners,ledbynationalactors,
notbyUNDPalone.
National ownership and political will:Since
transormationalchangecanonlybeachieved
withahighlevelonationalengagement
andcommitment,i.e.politicalwill,selected
casestudieswouldneedtoprovideevidence
othis.Nationalownership,ocourse,isnot
necessarilysynonymouswithgovernment
To qualify as transformational, the developmentcooperation must have contributed to significant,sustainable and sustained change for the better.
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Supporting Transformational Change 11
BACKGROUND, PURPOSE AND PROCESS
ownership,butmayincluderegionaland
localgovernment,civilsocietyandtheprivate
commercialsector.However,itwastobe
expectedthatevidenceonationalownership
wouldcomeinter aliaromthedemonstrated
actionsogovernmentatthepolicyand/
orprogrammelevel,including,orexample,
legislationand/orbudgetaryallocations.
Sustained and sustainable development
results:Thecasesshouldprovideevidenceo
signifcantdevelopmentresultswhichhave
beendemonstrablysustainedoveraperiodo
time,asopposedtoresultswhichunravelled
orcameundoneaterthedevelopmentcoop-
erationcametoanend.Thisisanimportant
measureorealtransormationalchange.It
shouldbeurthernotedthatthisembodiesthe
conceptoinstitutionally sustainable results,as
distinctromenvironmentalsustainability.
Time-frame of 1020 years:Giventhedef-
nitionalneedtoestablishdemonstrableand
consistentdevelopmentresultsoatransor-
mationalnature,itbecameclearthatitwould
needtobeaUNDP-supporteddevelopment
programmewhichhasbeeningestationoratleast10years.Inmostcases,UNDPssupport
wouldprobablyhavecontinuedthroughout
thisperiod,butnotnecessarily:acatalytic
contributionattheoutsetcouldhaveresulted
innationalachievementsovertime.Given
theneedorresultswhichareconvincing,it
wasconsideredlikelythatmanycasestudies
wouldhavebeenbornduringthe1990s.
Itwasurtherdecidednottopursuestories
whichgobackmuchurther,althoughanec-
dotalevidencesuggeststhatnumeroussuchexamplescouldhavebeenincluded.Itwasalso
understoodthatinthepost-conictcontext
even20yearsisashorttimeperiod.
External validation:Internalsel-satisaction
couldnotbeacceptedassucientinitsel,so
anyvalidationosuccessuloutcomesshould
bebuttressedbyanEO-sponsoredreporton
developmentresults,orotherindependent
evidenceanditshouldnotbechallengedby
signifcantexternalresearchorobservers.
Project, programme or cluster of
interventions:Itislikelythatacasestudywill
comprisemorethanoneproject,especially
overtheselectedtimeperiod.Inact,itmay
constituteaprogrammeoUNDP-supported
activitieswhichallpushinasimilardirection
overaprolongedperiodotime,butwhich
werenotalwaysieverwrittenupas
acoherentprogrammeex ante.Inthis
connection,therehassometimesbeena
theologicaldebateaboutprojectsversus
programmes;orthepurposeothisstudythe
termsareregardednotasdistinctivelydierent
butasinterchangeable.Theybothrepresent
asetointerrelatedactivitieswithshared
overallobjectivesandbothmustcomprisean
importantpartoalargerwhole,withhigher-
levelobjectives.
Replicable approaches:Itwasimportantthat
theselectedcasestudieslendthemselvesto
illuminatingcertaingeneralizedlessonsorapplicationelsewhere.Programmesuccess
alwayshascertainuniqueelementswhichare
dicultinotimpossibletorepeatelsewhere.
Asuccessstorywhichiswhollyuniquewould
belessthanuseulinthecontextothe
overallstudy.Toillustratethispointeachcase
studyisaccompaniedbyoneormoreboxes
whichsummarize,albeitinlessdetail,similar
programmessupportedbyUNDPelsewhere.
Theseservetobroadenthebaseoexperience
documentedandtounderlinecommonstrandsinUNDPswork.
Thesecriteriawereunderstoodbyallconcerned
tobechallenging,especiallytheneedtotrace
UNDPengagementinwhatwouldinprinciplebea
nationalundertaking.Furthermore,documenting
thedevelopmentcooperationoversuchalengthy
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12 Supporting Transformational Change
BACKGROUND, PURPOSE AND PROCESS
periodwouldpushUNDPsinstitutionalmemoryto
thelimit.Inact,ithasindeedrequiredextensive
consultationwithormerstamembers,whowere
proessionallyengagedduringthe1990s.
Issues of Contribution,Attribution and Causality
Oneaspectotheexercisewasclearromthe
outsetandservedtocomplicatetheprocess:
transormationalchangecanonlybeachievedby
nationalplayers,notbyexternalpartners,however
wellintentioned.UNDP,thereore,expectedthat
attributionwouldallprincipallyonthesenational
actorswhohadbroughtaboutthechange.This
isasitshouldbe,andservestoreinorceUNDPs
undamentalbelieinandrespectornational
ownershipothedevelopmentprocess.
SuchnationalownershipotenmeantthatUNDPs
originalcontributionmayhavebeenlostrom
sight,oratleastbeendwaredbymainstreaming
innationalpoliciesandinstitutions.Evenatthe
peakoitsowndevelopmentcooperation,UNDPs
rolewasotenperormedaspartoaconsortium
ointernationaldevelopmentagencies.ForUNDP
thisbeginswiththeUNCountryTeam,withwhichitworksinclosecomplementarycollaboration,
butincludesothermultilateralandbilateral
donors.Indeed,asubstantialproportionoUNDPs
developmentcooperationisasaresultoproject-
specifccost-sharing.Insuchcircumstances,
narrowinstitutionalattributionisneitherpossible
norhelpul.
Inthecasestudiesselectedanddescribed
below,thishasindeedbeenatrickyissueto
address,butUNDPbelievesthatacommon
threadrunningthroughthestoriesisthevalue
ointernationalpartnershipswithUNDP,with
theUNmoregenerallyorwithotherinternational
playersandtheroletheycanplayinsupporting
nationalprocessesotransormationalchange.
Inthiscontext,distributingthecreditbetween
internationalagenciesisbesidethepoint.What
mattersisthattheinternationalpartnerships
reinorcenationalprocesses,ratherthansubverting
ordistortingthem.
Thusitremainstruethat,wheretransormational
changehasbeenaccomplished,itisinevitably
attributableprincipallytonationalactors.These
casestudiesare,thereore,atheartastoryo
successulnationallydrivenandownedeconomic,
socialandpoliticalchange.UNDPisproudiitscontributionhasservedtosupportsuchaprocess.
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Supporting Transformational Change 13
Theollowingsectionattemptstodelineate
thecomplexityandmanyuncertaintiesthataectthedevelopmentprocess.Itspurpose
istoprovidearealisticbackgroundtothecase
studieswhichollow,andtothesuccessesand
disappointmentsthatcharacterizealloUNDPs
work.Thepresentationisnotintendedtobecom-
prehensiveorin-depth,butmerelytohighlight
whatmostpractitionersandobserversknow,ithey
stoptothinkaboutit,butwhichisotenignored
inthecontextoroutinedevelopmentprogramme
cyclemanagement.Norisitintendedtobedeen-
siveorapologeticorwhatisinacttheintrinsic
natureoUNDPswork;itissimplythewaythings
areintherealworldodevelopmentcooperation.
Whatollowsmayseemsomewhatsimplistic,
butitishopedthereaderwillnodinrecognition
oreality.
Multi-Dimensional Complexity
Developmentisacomplexprocesswithmany
acetsandinterdependencies.Itisneitherentirelypredictable,norisitstraightorward.
Whilethissoundslikeatruism,development
practitionerscustomarilydesignprojectsand
programmesontheassumptionthatthingsare
morestraightorwardthanrealworldexperience
suggests.Theytreatitratherasanengineermight
treatthedesignandconstructionoabridge:the
lawsophysicsareknown,asisthespanothe
rivertobecrossed;thephysicalstrengthothe
design,theweightoprojectedtracandtheresilienceotheselectedbuildingmaterialscanall
becalculated;andthephasedconstructioncanbe
plannedquiteprecisely.Ocourse,oneshouldnotunderestimatethecomplexityosuchcalculations;
however,theyarepredictableandessentially
mechanisticinnature.
Developmentisquitedierent.Beingacomplex
mixoeconomic,socialandpoliticalprocessesall
owhichhavehumanbehaviourattheircoreit
isarlesspredictable.Whenallotheseprocesses
arepushinginthesameprogressivedirection,
theycanbepowerullyreinorcing.However,they
canalsobequiteproblematic,unpredictableandevencounterproductiveintermsothecareully
laidplansodevelopmentpractitioners.Inreality,
developmentcan,thereore,bestbeunderstood
asanorganicprocess,ratherthanmechanistic
innature.Assuch,ithasadynamicthatnobody
entirelycontrolsorcanoresee,especiallyisomeo
thoseprocessesareregionalorglobalinnature.
Amoreappositemetaphorandcertainlymore
colourulmightbethatogardening:thesoil
canbeanalysed,andthegeneralclimateisknown,
albeitsubjecttoannualandseasonalvariations.
Thedistinctivecharacteristicsoeachplantmaybe
understood,butitsertilitymaybeaectedbyits
positioninthegarden,exposuretosunlightandits
relationshipwithneighbours.Sometimesthereisa
productivesymbiosis,sometimesthereverse.And
anunexpectedstormmayderailthebestoplans.
Asuccessulpractitionermayhaveagrandscheme
ortheoverallgardenbutwillnonethelessproceed
withsometrialanderror:experimenting,whilebeing
preparedtoertilize,replace,transplantorpruneasnecessary.Adaptiveexibilityisveryimportant.
Development has a dynamic thatnobody entirely controls or can foresee.
REFLECTIONS ON THE DEVELOPMENT PROCESS
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14 Supporting Transformational Change
REFLECTIONS ON THE DEVELOPMENT PROCESS
Developmentmanagementisrathersimilar
tothis,althoughmuchliteraturepreersto
emphasizemoredetailedplanningandrigorous
implementation.Thisisunderstandableatthe
pointoprojectdesignbuttendstodiscountthe
uncertaintiesandcomplexitiesinvolvedinthe
implementationprocessandtheneedorexible
adaptationinthecourseoprojectimplementation.
Thisisborneoutinmanyothecasestudies
describedinthisreport.
Itollowsromthisthatthereisnot,andnevercan
be,asilverbulletintermsoachievingsustained
developmentprogress.Thereisnosinglevector
solutiontothecomplexchallengeopromoting
humandevelopment,reducingpovertyand
increasingopportunitiesorpeopletobetter
themselves.Despitearegularowosuchelixirs
indevelopmentliteratureandundingdecisions
health,structuralreorm,democratization,etc.
therealityisthatsuccessdependsonprogressin
manyareas,whichtogethercreatesynergiesand
whicharemutuallyreinorcing:avirtuouscycle
oprogress.Successbreedssuccess.Theconverse
canalsobetrue:itisdicultoranindividual
programmetotranscendthecontextinwhichitisdesignedandimplemented.
The Nature of NationalCapacity Development
FromitsbirthUNDPhasalwaysbeeninthe
businessonationalcapacitydevelopment,both
attheindividualandtheinstitutionallevel.Bythis
itmeansstrengtheningtheabilityoindividuals,
organizationsandsocietiestomanagetheirown
developmentprocesseswithaviewtopromotingsustainablehumandevelopmentandachieving
theMDGs.
Theachievementotransormationalchange
changewhichissustainable,sustainedandmakes
alastingdierencetopeopleslivesorthebetter
isalwaysaccompaniedbyinstitutionalcapacity
development,anywhereintheworld.Indeed,
atitsheart,thedevelopmentprocessisprincipally
aboutinstitutionalcapacitydevelopmentoone
sortoranother.
Inthisrespect,UNDPoperateswithinabroad
understanding/otheseterms,whereby:
Institutions comprisepoliciesand
programmes,includinganylegislationthat
underpinsthem,andtheorganizationswhich
supportandimplementthem.Policiesand
programmesdependonorganizationsto
implementthem,whileorganizationsexistor
thispurpose,notintheirownright.
Informal institutionsarealsoogreatimportance.Thesereertotheindividual
behavioursandinormalrelationships
whichcharacterizesocietybeyondormal
organizations.Indeed,thesynergiesorthe
dysunctionsthatpertaininsuchinormal
institutionscanplayamajorpositiveor
negativeroleindevelopmentprocesses.
Capacity Development mayentailthe
creationobrandnewinstitutionslaws,
policies,programmesandorganizationsand/ortheadaptationoexistingones.Ineither
case,theprocessisoneochangeinpolicies,
processes,behavioursandexpectations.This
istheveryessenceodevelopment,andthe
businessodevelopmentcooperation.
Thisprocessonationalcapacitydevelopmentis
time-consumingandnotnormallyamenableto
shortcuts.Inmostsocieties,thestrongestandmost
resilientoinstitutionsmayhaveexistedorcen-
turies,withpolicies,programmes,behavioursandexpectationsthataredeeplyingrained.Newones
cannotbecreatedovernight,andmayindeedtake
manyyearstoreproduce.Andasorre-directingor
reormingexistingones,thisisachallengeanywhere.
UNDPdefnesthreeseparatebutcloselyinter-
relatedlevelsocapacity,eachowhichhastobe
addressed,isustainedcapacityistobedeveloped.
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Supporting Transformational Change 15
REFLECTIONS ON THE DEVELOPMENT PROCESS
Theyare:
1.External enabling environment:policies;legis-
lation;budgets;powerrelations;andsocialnorms.
2.Internal organisational issues:fnancial
andhumanresources;internalpolicies;
arrangements;procedures;andconsistency
oapplication.
3.Individual sta capabilities:leadership;
knowledgeandskills;experience;attitudes
andpractices.
UNDPsexperiencesuggeststhatnewinstitutions
takealongtimetobecomeullyestablished,with
testedandindependentlyevaluatedpolicies;
trainedandoperationallyexperiencedsta;a
systematicreservoiroknowledgeandexperience;
andtheresiliencetocopewiththeever-changingexternalenvironment.Theymay,ocourse,become
operationalmuchsoonerthanthis,butthisisnotthe
sameasbeingeective,robustandsel-sustaining.
Furthermore,apartromdependingonapolitically
andfnanciallyexternalenablingenvironment,this
timeperiodassumesareadysupplyoappropri-
atelyqualifedstaandastabilityinstang,i.e.one
whichavoidsrapidturnover.Thisisarromthecase
inmostoUNDPspartnercountries,wherethere
ischaracteristicallyashortageo,and,thereore,acompetitionor,qualifedsta.Thiscommonly
resultsinarapidturnoverokeysta,especiallyat
themoreseniorlevels.
Forthepurposesoidentiyingtransormational
change,itisalsoimportanttodistinguishbetween
institutionalcapacitydevelopmentontheonehand
andindividualcapacitydevelopmentontheother.
Whiledevelopmentcooperationengagesexten-
sivelyinthetraininganddevelopmentoindividual
stamembers,thismustbedemonstrablyembod-
iedininstitutionsisustainableimpactistobe
achievedatthesocietallevel.Thisiswhythissection
isdeliberatelytitlednationalcapacitydevelopment,
tomakethisimportantdistinctionclear.
Theabsenceoanyorallotheabovemilitates
againstanyshort-terminstitutionalcapacity-
building.
The Importance of Political Contextand Political Economy
Developmentandinstitution-buildingdonottake
placeinavacuum.Botharestronglyinuencedby
apoliticalprocesswhichaectspolicies,priorities
andresourceallocation,bothfnancialandhuman.Foritspart,politicalpowerissocloselyinuenced
byeconomicorcesthatmanywouldarguethat
neitherpoliticsnoreconomicsexistinisolationbut
onlywithinarameworkopoliticaleconomy.
Yetpoliticalorcesandinuenceswaxandwane
withinacyclethatotenbearslittleresemblance
to,andischaracteristicallyunrelatedto,the
usualprojectmanagementcycleothreeto
fveyearscustomarilyadoptedbydevelopment
practitioners.Indemocraciesthepulseandtiming
oelectionscanprovepivotaltotheotherwise
predictableprocessopolicy-makingand
implementation.Inmoreautocraticsettings,the
internalpolicydebatesandjoustingorpowerand
positionmaybelessvisiblethaninademocracy,
buttheyarenolessrealorunpredictablein
theirimpactonthedevelopmentopolicies
andprogrammes.
There is not, and never can be,a silver bullet in terms of achieving sustained
development progress.
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16 Supporting Transformational Change
BACKGROUND, PURPOSE AND PROCESS
Developmentpractitionersotenviewthe
developmentprocessasbeingwin-winingame
theoryterms.Thisimpliesthatthereareonly
winnersandnolosersromageneralimprovement
inlivingstandards.However,historysuggeststhat
thisisnotthecaseandthatthepoliticaltrajectory
oacountryasitprogressescanbebouncyat
best,asthesocio-economictectonicplatesshit.
Ineverycountry,economicgrowthinitselhas
tendedtoredistributewealth,opportunityand
politicalpower,especiallyiaccompaniedby
assetredistributionsuchaslandreormornot,
isuchreormisabsent.Thespreadoeducation
andpopularparticipationindecision-makingalso
aectsthesedynamicsandcanbedestabilizingintheshorttomediumterm.Suchchange,however
benefcialoverall,haswinnersandlosers.Italso
promptscountervailingorceswhichrequently
disruptsmoothprogress.
Politicalprocessesarealwaysabalancebetween
powerandideas,withtheprincipalemphasis
onpower:itsdistribution,applicationandthe
perpetualcompetitionorit.Development
practitionerstendtoocusmoreonideas,values
andpossibilities.Theyneglecttheuncertainties
othepoliticalprocessatconsiderablerisk,since
thesecanhaveaprooundeectontheeasibility
oachievingtransormationalchange,atleastinthe
shortrunandperhapseveninthelongerterm.
A Marathon, Not a Sprint
Forallthesereasons,developmentisalong-term
processand,inaveryrealsense,aworkinprogress.
Itisadynamicwhichunoldsoverthelongterm,
withspurtsoprogress,accompaniedbyminororevenmajorsetbacks.Whileitbeneftsromsome
stabilityandconsistency,itsverysuccessmayinact
disruptthissmoothprogress.
Itisalsotruethat,whiletheoverallprocessislong-
term,theremaybeperiodsointenseandrapid
changeakintoasprintorexample,inthe1990s
aterthedissolutionotheSovietUnion,orollow-
ingamajorpoliticalupheaval.Yetitactuallytakesar
longerorrealchangetotakerootandbecomesus-
tainedtransormationandtodemonstratethatitis
notaashinthepan.Inthissensethemarathonalso
assumesthecharacteristicsoarelayrace,requiring
theconsistenteortoavarietyodierentactors
overaprolongedperiod.
ThiscouldinactbesaidoanyotheUNsmember
states,eachoneowhichhasstrengthsandsot
spotsinitsdevelopmentstatus.Ithisistrueothe
richercountries,itisnosurprisethatitisalsotrueo
thepoorerones.Itisnotpossibleordevelopment
cooperationtotranscendthisreality.Atbestitcan
acilitateandsupportprogressintherightdirection.
Thecasestudiesdescribedbelowdemonstratethat
thisisavaluableroletoplay,andonewhichcan
makearealdierencealwaysprovidedthatthere
arenationalactorstotaketheleadandpromotethe
changeinternally.ExternalpartnerssuchasUNDP
cannotpushthestringacrossthetable;theremust
besomeonetopullit.
AnobituaryoZhouEnlai,thelatePrimeMinister
oChina,observedthatZhouthoughtodevelop-
mentintermsocenturies,notlietimes.Supporters
anddesignersodevelopmentcooperationshould
bewaretheshort-termismandimpatiencethatso
otencharacterizedevelopmentmanagement.The
casestudieswhichollowdemonstratewhatcanbe
achievedbylong-terminternationalpartnerships
insupportonationaldevelopmentprogrammes.
Developmentcooperationcananddoesplayan
indispensableroleinurtheringhumandevelopmentandachievingtheMDGs.
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Supporting Transformational Change 17
D. CASE STUDY 6: BANGLADESH
MICROFINANCE
IN MONGOLIA
Supporting Transformational Change 17
THE CASE STUDIES
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18 Supporting Transformational Change
THE CASE STUDIES
Synopsis
FollowingthedissolutionotheSovietUnion
in1991,Mongoliabegantochartitsown
coursetowardsdemocracyandsustainable
humandevelopment.Thisincludedamajor
transormationromacommandtoamarket
economy,withallitsinstitutionalrequirements.
In1997UNDPhelpedcreatethecountrysfrst
non-bankfnancialinstitution,whichbeganto
providemicrocredittopeoplewithlowincomes.
Sincethesefrststeps,microfnancehasspread
acrossthecountryanddrawninextensiveexternal
unding.Ithasbeenapioneerinstitutionthat
throughitsdemonstrationosoundbanking
practiceshashadapositiveimpactonreormo
thefnancialsector.Theinitialprojectpartnership
wentontocreateanationallyownedandsocially
orientedcommercialbank,XacBank,whichnow
hasbranchesinallprovinces.Itcontinuesto
extendmicrofnancetolow-incomepopulations
andiscurrentlyexperimentingwithinnovative
waysodeliveringsuchservices.
A nation in transition
Duringthe1990sMongoliaunderwentamajor
transormation,romacentrallyplannedeconomy
undertheaegisotheSovietUnion,toanopen,
market-driveneconomy.Thisprocessinvolved
extensiveinstitutionalchange,bothinthepolitical
arenaaswellasinthelegalandregulatoryenviron-
mentoreconomicactivity.Politicalchange,market
liberalization,currencyreormandrestructuringo
thefnancialsectoropenedupopportunitiesor
smallandmediumindustries.
Ledmainlybyinvestmentsinmining(especially
copper,goldandcoal),Mongoliaseconomic
growthrateacceleratedimpressively,totheextent
thatby2004theprivatesectorsshareoGDP
hadrisento75percent.Since2000thecountrys
averageannualGDPgrowthratehasbeenabove
5percent,but,whiletheshareoagriculture
hasdeclinedtoaround23percent,itnonetheless
stillaccountedor34percentotheworkorce
in2010.
Noteveryonebeneftedequallyromthisrobust
growthrate.Oneothechallengestopolicymakers
washowbesttospreadthebeneftsosuch
economicliberalizationbeyondtheurban-based
andwell-to-dominorityothepopulation.Poverty
wasandstillisamajorchallengetothecountry,
withmorethanathirdothepeoplelivingbelow
thepovertyline,andmanymoretraditionally
dependentuponagricultureandlivestockor
theirlivelihoods.Climatechangehasadverselyaectedsuchlivelihoods,especiallyanimal
husbandry,asdroughtanddzud(harshwinter)
becamemorecommon.
Inordertoaddressthislessadvantagedpopulation
groupduringthetimeonationaleconomic
transitioninthe1990s,thegovernmentdecided
toimplementanexperimentalpilotprogramme
B A Y A N -H O N G O R
Ulaanbaatar(Ulan Bator)
S O U T H
H A N G A Y
H V S G L
D Z A V H A NN O R T H
H A N G A Y
S E L E N G E
C E N T R A L
H E N T I YE A S T E R N
S H B A A T A RH O V D
U V S
B U L G A NA Y A N - L G I Y
G O V I A L T A Y M I D D L EG O V I
E A S T
G O V I
S O U T H G O V IC H I N A
C H I N A
R U S S I A N
F E D E R A T I O N A Z A K H S T A N
Mongolia
MICROFINANCE IN MONGOLIA
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Supporting Transformational Change 19
MONGOLIA
inmicrofnancewiththesupportoUNDPandits
globalMicroStartprogramme.Itssuccessexceeded
allexpectations,asitrapidlydevelopedintoamajornationwideprogramme.
Empowerment through micronance
ThemicrofnanceinitiativepioneeredbyUNDP
addressedapartothisconundrumin1997.It
didsoinpartnershipnotonlywiththeMongolian
governmentbutseveralnon-governmentalorgani-
zations(NGOs)andatalentedMongolianmanage-
mentteam.ThecentralityoMongolianleadership
romthestartprovedtobeasourceostrengthand
resilience,asitprogressivelyevolvedintotheully
commercialXacBank.Thisdidnothappenover-
nightbutwasaprogressiveevolutionromsmall
beginnings.UNDPsinitialgrantwasUS$1million.
Althoughmicrofnancelendingwasinitiated
in1997,itwasin1999thatnon-bankfnancial
institutions(NBFIs)suchastheinstitutioncreated
throughMicroStartwereociallyregistered.In
thecourseothenextseveralyears,theregulatory
rameworkormicrocreditinMongoliarapidlytook
shape.MicroStartpavedthewayorthis,asanexampleowhatwaspossible.
Thenationalpolicyrameworkdevelopedapace:
in2002theMongolianParliamentpassedan
EmploymentPromotionLaw,placingahigher
priorityoninclusiveeconomicgrowth.Inthe
sameyearanewlawspelledouttherolesand
responsibilitiesoNBFIs,andanewCooperative
Lawlegalizedsavingsandloancooperativesto
complementtheemploymentlaw.
Theprocessoopeningupthesmall-scalefnancial
sectorwassupportedinitsearlyyearsbyUNDP.
Subsequently,theUnitedStatesAgencyor
InternationalDevelopment(USAID),MercyCorps
(aninternationalNGOveryactiveinMongolia
since1998)andothermultilateralandbilateral
donoragenciesbecameinvolvedastheyrecognized
thatmicrocreditwasanideawhosetimehadcome
inMongolia.
Poverty was and still is a major challengeto Mongolia, with more than a third of the people
living below the poverty line.
Mongolia is a country with a unique set of characteristics
and consequent development challenges.
It is situated in the heart of the Asian continent,
landlocked with only one rail line leading to Russia
and China. It has a population of 2.75 million people
(2010) and a land area of 1.5 million km2. It has the
lowest population density in the world (three times
the size of France but with a population 24 times
smaller). One third (37 percent) of its population
lives in rural areas and depends almost exclusively
on livestock.
It has an extraordinarily extreme climate, with a short
summer and long winter. The temperature varies from
-40C in winter to 40C in summer. It has a dry and harsh
climate, with precipitation ranging from 50 mm in the
south to 400 mm in the north. More than half
the territory is covered with permafrost.
Economic insecurity is a prevailing characteristic of most
rural Mongolians.
Mongolia
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20 Supporting Transformational Change
THE CASE STUDIES
By2001thisbroadlysupportedNBFIconsortium
hadbecometheXacBank,anindependentcom-
mercialbank,operatingonamarketbasis.Asthebankingandfnancesectoropenedup,others
joinedthesector,sothatby2005therewere
17banks,126NBFIsand270cooperativesavings
andcreditassociations.Sorapidwasthegrowth
thataUNDPevaluationatthattimeopenlyretted
thatthemicrocreditmarketinMongoliawasin
dangerobecomingsaturated.
Ithasnotallbeenplainsailingortherapidly
expandedmicrofnancesector:ensuringadequate
regulationothemanyentrantsintothenew
sectorhasbeendicultorthegovernment.
Ithasalsobeenachallengetoensurearealistic
commercialrateointerest,soasbothtoreect
thehigherriskoloansandtoensurebroad
accesstothefnancialinstrumentsbeingoered.
Thesearecharacteristicbirthpangsomost
microfnanceprogrammes.
Expandingthisaccesstocreditservicesacross
Mongoliasruralareashasalsobeendicultin
termsotransactioncosts,adicultywhichis
currentlybeingaddressedthroughtheuseo
mobilebankingservices.Accessibilityhasbeen
andwillremainaparticularchallengeorMongolia,whichhasoneothemostdispersedrural
populationsintheworld,witharuralpopulation
densityojust2peopleperkm.
UNDPsownsupportsuccessullyconcludedin
2001.Thenationallydrivenmomentumhad
alreadytakenoverbythenandiscontinuing
tothisday.Signifcantfnancialresourcescome
onstream,includingromtheprivatesector,and
nationalinstitutionsdemonstratingtheirability
tocarrythesectororward,whileaddressingits
manychallenges.
OnceabenefciaryotheUNDPproject,XacBank
hasbecomeanimplementationpartneroUNDP
inMongolia.From2006to2008XacBankwasa
partnerfnancialinstitutionoUNDPtoprovide
low-interestloanstoUNDP-assistedsmalland
microentrepreneursundertheEnterprise
MongoliaProject.Currently,XacBankandUNDP
worktogethertointroduceenergy-ecient
housingtopoorhouseholdsthroughaXacBank
mortgageprogramme.
Making a dierence:the transformational impact
UNDPisproudtohavebeenthereatthestart,
supportingdynamicandar-sightedMongolian
managersandpolicymakerstocreateasustainable
microfnanceinstitutionandtransormational
policiesorthefnancialsectormoregenerally.
FromUNDPspioneeringinvestmentin
microfnancein1997Mongoliahascomealong
way.Althoughstillaworkinprogress,thereis
littledoubtthatithastransormedtheliveso
manytensothousandsoMongolians,both
bycreatingeconomicopportunitiesorthem,
aswellasbyhelpingtoinsulatethemromthe
manyuncertaintiesolieinacompetitivemarket
Micronance includes a wide range of nancial services credit, insurance, transfers targeted towards low-
income people. While it is not always used for produc-
tive investment, it nonetheless helps poor people cope
with the uncertainty of their income ow, in relation to
unexpected emergencies of various sorts. In doing so,
it provides an important means of human security andsocial protection, as well as economic opportunity
and an individuals sense of controlling ones destiny.
Microcredit is an important element of a poverty
reduction programme, but it is not a silver bullet.
Complementary programmes in social services and social
protection are equally important.
What is Microfnance?
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Supporting Transformational Change 21
MONGOLIA
economy.Byprovidingaccesstofnancialresources
intheturbulenttimeotransitiontoamarket
economy,Mongolianswereabletounleashtheirentrepreneurialtalentstocreateabetterutureor
themselvesandtheiramilies.
XacBankhasmadestrikingprogressinbecoming
asel-sustainingandproftableenterpriseoverthe
pastewyears.BytheendoMay2010thebank
had93,930loansoutstanding,withadynamically
variedcustomerbase.Inrecentyearsthebank
hasdevelopedspecifcprogrammestotarget
youngwomen,inpartnershipwiththeWomens
WorldBank(WWB),whocompriseonehaloall
customers.Theyoungwomenandgirlsbankalso
targetsyoungpeople,with47.1percentoits
clientsbeingbetweentheageso18and35.
COMPOSITION OF XACBANKS LOAN PORTFOLIO, 2006
Source:Hishigsuren,2006
Services
Production
Consumption
Trade
Financial Leases
Mixed
Other
Crop
Livestock
7%
10%
21%
48%
13%
1%
0.4%
1% 0.8%
InSeptember2009XacBanklauncheditsEco
ProductsProgramme,oeringlow-interestloans
orenergy-relatedproductstopoorclientsinthecountry.TheintentionistoenableMongolian
householdstolowertheiruelcosts,breathe
cleanerairandstaywarminthelongwinter
months.ThishasenabledXacBanktoreceive
carboncreditsoritswork,apparentlythefrst
suchawardoitskind.Allthesenewprogrammes
illustratethedynamismothebankanditsability
andwillingnesstodevelopitsproductsinlinewith
theclientandnationalneeds.
Thecompositionothebanksloanportolioserves
tounderlinetheimportanceoconsumptionand
tradeloansoverall:
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22 Supporting Transformational Change
THE CASE STUDIES
Microcredit programmes in Uzbekistan were pioneered by UNDP in 1998 through the
implementation of two pilot projects in Kashkadarya and Karakalpakstan. These projectssupported the establishment of two non-governmental MicroFinance Institutions (MFIs)
under the Business Womens Association. The main goals of the projects were to expandaccess to nancial resources for low-income groups and to assist them in trade, small-scale
production and micro-businesses based on family assets such as agricultural land.
In addition to piloting these programmes UNDP facilitated adoption of the national policy
on MFIs. National legislation was approved: On Measures for the Development ofMicronance in the Republic of Uzbekistan (Decree # 309 of August 2002). Adoption of the
laws On micronance and On microcredit organizations in 2006 and the State programme on
micronance development until 2010 (Resolution of Cabinet of Ministers #114 of June 2007)provided a legislative and regulatory framework to ensure the transparency, consistency andsustainability of the micronance sector. This, in turn, inspired an increase and expansion ofthe MFIs throughout the country: by the end of 2010 there were 116 credit unions and 35
microcredit organizations registered and operating in the country.
The UNDP project Support to the micronance sector development, launched in 2009,supported further growth and expansion of the MFIs, aiming to promote their social perfor-mance and increase of nancial inclusion. In order to increase access to nance for the low-
income population in remote and rural areas, widen employment and small entrepreneurshipopportunities and promote client protection principles, the project opened a dialogue on
new proposed amendments to the laws regulating micronance activities in the countryand facilitated adoption by the government of the State programme on micronance sector
development in 20112015.As shown in the recent Uzbekistan Micronance Analysis and Benchmarking Report prepared
in cooperation with MIX Market (a worldwide micronance information exchange platform),despite rapid growth and increased eciency of the sector, there is still signicant unfullled
demand for microcredits due to the shortage of external funding. To this end, UNDPs tech-nical assistance is focused on strengthening the capacity of the local MFIs to attract the funds
of socially responsible investors from around the world.
Microfnance in Uzbekistan
XacBankcontinuestoensurethatitsloansgotothe
ruralareas,wheremostothepeoplelive,which
posesaspecialchallengeinacountrywherethe
ruralpopulationdensityissolow.Ruralclients
currentlycompriseabout47percentoitstotal
number,whichcomparesveryavourablywith
9.7percentorthemainstreambankingsector.
Recentinitiativestointroducemobilebanking
shouldmakeaurtherimprovementtothese
relativelyimpressivefgures.
Microfnancegenerally,andXacBankinparticu-
lar,hasundoubtedlymadeasignifcantcontri-
butiontoMongoliasdevelopment,andtoits
povertyreductionprogrammes.Certainly
the152,972ruralcustomersoXacBankhave
themselvesbenefted,buttheystillrepresent
lessthan10.1percentotheruralpopulation.
Ithas,however,beenanindispensiblepartothe
largerpicture.
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Supporting Transformational Change 23
MONGOLIA
Duringthepast15years,MongoliasHDIandits
MDGindicatorshavesteadilyimproved(seebox
above),intheruralaswellastheurbanareas.This
representsasteadytransormationalchangeinlie
possibilitiesorruralMongolians,inwhichmicro-
fnancehasplayedamodestbutindividuallyimpor-
tantrole.Themutuallyreinorcingcoincidence
betweenthesetwophenomenatheexpansion
oeectivemicrofnanceandtheimprovementin
humandevelopmentperhapsrearmsthedevel-
opmenttruismthatsuccessbreedssuccess:overallprogressinMongoliahasenabledthemicrofnance
programmestoprosper,andviceversa.
ThesteadyMDGandHDIprogresscannotbe
attributabletothegrowthomicrofnanceassuch;
however,ithasundoubtedlyplayeditsrolealong-
sidemanyothergovernmentanddonor-supported
policiesandprogrammes.Indeed,thelessontobe
gainedmaybethatinstitutionssuchasXacBank
canbemostsuccessulwhentheyoperateagainst
abackgroundomorewidespreadinstitutional
changeandgenerallyimprovinglivingconditions.
XacBanksgrowthcanbeobservedinseveralmajor
bankperormanceindicators(seebelow).Itstotal
assetsgrewby26timesrom2002to2010,totalloans
increasedby43times,andtotalsavingsby25times.
TheMicroStartprojectoundedbythegovernment
withUNDPsupportoUS$1millionin1998nowhas
Year HDI Value
1985 .515
1990 .520
1995 .502
2000 .539
2005 .588
2010 .622
MONGOLIAS HUMANDEVELOPMENT INDEX
XACBANKS TOTAL ASSETS, 20022010
Source:XacBankAnnualReport2010
2002
500
450
400
350
300
250
200
150100
50
02003 2004 2005 2006 2007 2008 2009 2010
Source:HDIdatabase2011
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24 Supporting Transformational Change
THE CASE STUDIES
As a post-Soviet and post-conict country, Tajikistan has faced an uphill battle since indepen-dence. The ve-year civil war immediately following independence further devastated the
fragile new state. Although the war ended in 1997, the economic and social eects of the con-ict still haunt the country today. Tajikistan suered billions of dollars in damage, lost more
than 60 percent of its GDP, and thousands of people were displaced.
To revitalize the local economy, the government and UNDP identied micronance as an
important mechanism for supporting local economic development and providing economicopportunity for poor and marginalized people, especially in rural areas.
Building on foundations laid by its well-established Reconstruction, Rehabilitation and
Development Programme since 1996, in 2004 UNDP supported a government-inspired com-munity-oriented programme to ensure sustainable development throughout the country.This represented a shift from a predominantly humanitarian and stabilization-focused
programme to one that emphasizes long-term change in economic and social conditions atthe community level.
Through the establishment of Jamoat (sub-district) Development Committees (JDCs), whichlater transformed into Jamoat Resource and Advocacy Centres (JRCs), UNDP supported
the establishment of Revolving Funds (RFs) throughout Tajikistan for provision of access tomicrocredit to rural poor people.
These RFs initiated micronance activities in more than 120Jamoats in the country, with theaim to cover more rural populations. In 2006, after the adoption of the Law on Micronance
Institution, around 120 RFs were combined into seven regional Micro Loan Foundations(MLFs). To date, all of them have built their capacity and more than doubled their portfolio, i.e.
from US$3 million in 2006/7 to about US$6.5 million in 2011, and coverage has reached about
120,000 households with more than half a million people. In 2011 all the MLFs in the countryreached over 30,500 active clients, of which 40 percent are female clients.
In all seven MLFs the payback rate is almost 99 percent, which is the highest among the MFIs,
not only within the country but also in the region. Families who beneted from the micro-nance fund have increased their income and created job opportunities in their communities.
The largest immediate impact of micro loans was better access to capital among female ben-eciaries, who otherwise would have none.
Microfnance in Tajikistan
atotalassetomorethanUS$450million.Thisisa
signifcantachievement.
Lessons learned
Anumberouseuldevelopmentlessonscan
bedrawnromtheexampleoMongolias
microfnance.Theycanbesummarizedasollows.
Mongolian leadership: Fromtheoutset,the
microfnanceinitiativewasagovernment
UNDPprogramme,includingsupportromtheCentralBankoMongolia.Throughoutthe
process,itscardinalcharacteristicwasstrong
andvisionaryMongolianleadership,which
UNDPwasproudtosupportwithstart-up
undingandoneinternationaladviser.
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Supporting Transformational Change 25
MONGOLIA
Partnerships:Asitprogressed,this
MongolianUNDPinitiativedrewinarange
oothernationalandinternationalplayers,includingNGOs.Notonlydidtheprogramme
accessabroadbaseoknowledgeand
experience,butitensuredallieswhich
wouldcarrytheprocessorward,irrespective
oUNDPsownengagement.Suchbroad
partnershipsacilitatednationalaswellas
governmentownership.
Strategic analysis of opportunities:Thedeci-
siontoinitiateMicroStartwasacorrectassess-
mentoneedsandopportunitiesinMongolia
inthemid-tolate-1990sitservedtoaddress
theneedsothosepopulationgroupsless
immediatelybeneftingromthesurgingeco-
nomicgrowth,anditbecameespeciallycritical
whentheeconomicresurgenceexperienceda
setbackasaresultotheEastAsianCrisis.The
existenceoMicroStartasaUNDP-supported
globalprogrammegaveMongoliaaccessto
comparativeexperiencesinothercountries.
Timing is important:Theemergence
oMongoliaromitsearliereconomicstraightjacketintoamarketenvironment
createdopportunitiesandanational
opennesstothemwhichisdiculttorepeat
inmorestablesituations.Atatimeorapid
change,arelevantinitiativestoodagood
chanceobeingmainstreamed.
Success breeds success:Thedevelopment
omicrocreditbeneftedromprogressin
othersectorsoMongoliasruraleconomy,and
viceversa.
External force majeure:Thesignifcanceo
externalactorsshouldnotbeunderestimated.TheliberalizationotheMongolianeconomy
wasmadepossiblebythedissolutionothe
SovietUnionin1991,aneventthatunolded
arromUlanBatorbutwhichcreatedgreat
opportunities.TheEastAsianCrisiso1997
gaveimpetustothemicrofnanceprogramme
andthebeginningomicrocreditinthe
country.However,theglobalbankingand
economiccrisisin2007precipitatedaspikein
ruralpovertyinthecountryasunemployment
roseandhouseholdincomedeclinedsharply.
Although still a work in progress, there islittle doubt that microfinance has transformed thelives
ofmanytens of thousands of Mongolians
The Mongolian micronance programme grew out of
MicroStart, a UNDP global programme in the 1990s whichhas subsequently been absorbed into one of UNDPs com-ponent funds, the UN Capital Development Fund (UNCDF)
which operates a Special Unit for Micronance (SUM).
Since its inception in 1997 MicroStart has provided seedmoney for micronance programmes in 20 countries andsupported 68 micronance institutions (MFIs). It focuses
especially on what it terms breakthrough organizations,those that can become substantially self-sucient.
XacBank is a good example of this.
In addition to providing country-level support, MicroStartalso works to harmonize the UN Systems approach tomicronance.
While drawing on UNCDF and UNDP core programme
resources, MicroStart has been able to mobilize grantfunding from a variety of other sources.
UNDP and Microfnance Globally
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26 Supporting Transformational Change
THE CASE STUDIES
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Supporting Transformational Change 27
THE CASE STUDIES
Supporting Transformational Change 27
RESPONDING TO THE HIV
EPIDEMIC IN ETHIOPIA
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28 Supporting Transformational Change
THE CASE STUDIES
Synopsis
Sinceitsfrstreportedinectionin1986,Ethiopia
hasbeenfghtingtheHIVpandemicvigorously.
By2010,newinectionshaddecreasedandlie
expectancyincreased,aspopulationawareness,
testingandantiretroviraltreatmentallgained
traction.EthiopiasprogressinaddressingtheHIV
challengebeneftedromitspartnershipwiththe
internationalcommunity,includingwiththeJoint
UNprogrammeonHIV/AIDS(UNAIDS),theGlobal
FundtoFightAIDS,TBandMalariaandtheUS
PresidentsEmergencyPlanorAIDSRelie(PEPFAR).
Asaco-sponsoroUNAIDS,UNDPsspecial
contributionwastopromotealeadership
developmentprogrammeaswellasacommunity-
basedmethodologyCommunityCapacity
Enhancement(CCE)orCommunityConversations
whichservedtoempowerindividualsand
communities,especiallywomenandothersilenced
people,acrossthecountry.Thismethodologyhas
beensuccessullymainstreamedintotheEthiopian
publichealthsystem.Itwastheproductoaglobal
programmedevelopedbyUNDPinthe1990sand
rolledoutinanumberocountriesinArica,the
ArabStatesandAsia.Ethiopiaisaparticularly
successulcasestudyoitskind.
A health crisis within a health crisis
Ethiopiaisalow-incomecountrywithapopulationo85millionpeople,85percentowhomarerural
anddependentuponagriculture.Evenin2008
thepopulationcontinuestogrowat2.6percent
perannum,and43percentothepopulationare
undertheageo15years.Apartromcausing
environmentaldegradation,thisrapidpopulation
growthhasputpressureonlandholdings,
communitiesandpublicservices.
Ethiopiasoverallhealthstatusreectsmultiple
problems.Accordingto2009nationalcensuswithalieexpectancyatbirthoonly54yearsandan
under-fvemortalityrateo104per1,000(2009).
Poornutrition,inectiousdiseasesandlowlevels
oaccesstoreproductivehealthandemergency
obstetricservicesallcontributetooneothe
highestmaternalmortalityratesintheworld.For
Ethiopiain2008,thisisestimatedtobe470per
100,000births.
Theseactorsallconspiredtomakethecountry
highlyvulnerabletotheHIVvirus.Thefrsttwo
caseswerereportedin1986,andthediseasespread
rapidlyacrossthecountry,especiallyinurban
centres.By1992theoverallreportedincidenceo
inectionreached0.6percentothepopulation,
andanalarming2.3percentinurbanareas.This
precipitatedaconcertedeorttoaddressthe
challenge,inpartnershipwiththeUNandother
Awasa
T I G R A Y
A M H A R A
A F A R
O R O M I A
B E N I S H A N G U L
GAMBELLA
S O U T H E R N
O R O M I A
Addis
Ababa
A D D I S
A B A B A
H A R A R I
S O M A L I
D I R E D A W A
S U D A N
E R I T R E AY E M E N
S O M A L I A
K E N Y A
D J I B O U T I
R E D
S E A
Ethiopia
RESPONDING TO THE HIV EPIDEMIC IN ETHIOPIA
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Supporting Transformational Change 29
ETHIOPIA
donorsandNGOs.Ethiopiahasoneothelargest
populationsopeoplelivingwithHIV,estimated
at1.1millionwomenandmenin2009,andadultHIVprevalenceisestimatedtobebetween1.4and
2.8percent.Almost60percentopeoplelivingwith
HIVarewomen.
WithapercapitaannualincomeoonlyUS$334,
Ethiopiahadlimitedinstitutionalcapacityand
resourcestoaddressthischallengeonitsown.
Notwithstandingtheseconstraints,duringthelate
1990stheEthiopianauthoritieslaunchedamajor
nationalprogrammeonHIVandbegantocontain
andreducetheincidenceonewinections.This
wassosuccessulthatby2008overallprevalence
oHIVhadbeenreducedandwasstable,while
53percentopeopleinneedotreatmentwere
receivingantiretroviraltreatment.
Engaging with people andcommunities
WorkingwithintherameworkotheUNAIDS
partnership,UNDPworkswithcountriesto
understandandrespondtothedevelopmentand
socialdimensionsoHIVandhealth.Itarguesthatdevelopmentactionoutsidethehealth
sectorinsocialprotection,gender,human
rights,environmentandrelatedfeldscan
otencontributesignifcantlytobetterhealth
outcomes,especiallyorpoorpeople.Thisapproach
recognizesthatthediseaseisachallengeto
politicalleadership,culturalvaluesandcommunity
processes,asmuchasitisapublichealthissue.
Thisisbecausereducingnewinectionsand
ensuringeectivetreatmentrequiresalevelo
acknowledgementandopendiscussionodicult
issuesthatchallengesmostsocieties,eventhemost
economicallysuccessul.
Humanrightsviolationsandinequitablegenderrela-
tionsuelthespreadotheHIVepidemic.Menand
womenotenacesocialexclusionasaresultotheir
HIVstatus,hinderingeortstoopenlyandeectively
addresstheepidemic.Violationsorightshamper
accesstoprevention,treatmentandsupportservices
orpeoplelivingwithHIVandormarginalizedpopu-
lationsthatarevulnerabletoinection.
Humanrightsinringements,whetherinamilies,
communities,workplacesorhealthacilities,
discouragepeopleromspeakingopenlyabout
HIV,seekinginormationandaccessingsupport,
Ethiopia has one of the largestpopulations of people living with HIV, estimated
at 1.1 million women and men in 2009
Awasa
T I G R A Y
2.7%
A M H A R A
2.7%
A F A R
1.9%
O R O M I A
B E N I S H A N G U L
1.8%
G A M B E L L A
2.4%
S O U T H E R N
1.4%
O R O M I A
1.5%
A D D I S
A B A B A
7.5%
H A R A R I
3.2%
S O M A L I
0.8%
D I R E D A W A
4.2%
Map o Ethiopia showing Adult HIVprevalence by region, 2007
Source:Ethiopia,2008
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30 Supporting Transformational Change
THE CASE STUDIES
treatmentandlegalservices.Reducingstigmaand
discriminationagainstpeopleaectedbyHIVand
promotinggenderequalityare,thereore,essentialtohaltingthespreadotheepidemic.
ForUNDP,thereore,asuccessulresponsetothe
HIVchallengerequiredaocusonsupportinglead-
ershipdevelopmentwithingovernmentandcivil
societytochallengethestigma,discriminationand
genderinequalityhamperingeectiveresponses
toHIV.Accordingly,duringthe1990sUNDPor-
mulatedLeadershipDevelopmentProgrammes
andCommunityConversationsmethodologiestoaddresstheseaspects,promotegovernmentand
civilsocietypartnerships,andencouragemulti-
stakeholderandstrategicmultisectoralengage-
menttorespondtoHIV.
Tothisenditbegantoimplementleadershipdevel-
opmentprogrammesandcommunityconversa-
tionsinanumberocountriesacrossregions,in
partnershipwithgovernmentandcivilsociety.
Theseprogrammeswereparticularlysuccessulin
Ethiopia,wheretheauthoritiesdecidedtomain-streamthemethodologyasanintrinsiccomponent
oitspublichealthprogrammeattheprimarycare
level.Itdidsopartlybecauseitwasaneective
instrumentoraddressingHIVbutalsobecauseits
promotionoleadershipatalllevelsosocietyand
especiallyitsempowermentocommunitiesnota-
blyowomenhadmanyotherbeneftsorhealth
servicedelivery,andpublichealthmoregenerally.
AddressingHIVandAIDS,thereore,becamea
proxyorhealthissuesmoregenerally.
UNDPbeganworkingwiththeEthiopianauthorities
onHIVandAIDSinthe1990s,workingwithinthe
UNAIDSrameworkwherebydierentUNagencies
playedtheirrespectiverolesintheHIVresponse.
ForUNDPthisincludesintegratingHIVpriorities
intonationalplanningprocesses;strengthening
governanceandcoordinationoHIVresponses;and
promotinghumanrightsandgenderequality.
InitiallyinEthiopiathistooktheormoadvocacy
whilereinorcingtheMinistryoPublicHealthinits
planningothenationwideresponse.Subsequently
UNDPbecamemoreoperationallyinvolved,
bysupportingtheintroductionocommunity
conversationsatthelocallevel.
TheCCEmethodologywasinitiallytestedonapilot
projectbasis,inourprovinces.Applyingexpertise
developedacrosstheAricancontinentaswellasin
The Leadership Development Programme and CommunityCapacity Enhancement (CCE) methodologies are bothintended to develop leadership at dierent levels of soci-
ety. They are mutually reinforcing.
The Leadership Development Programme brings togetherleaders from government, civil society and the private sec-tor to generate new partnerships and action to address
the challenge of HIV. The programme intends to empowerindividuals to develop a leadership and organizational
culture that can generate commitment, high performance
within organizations and transformational change.
CCE is a community-based programme which works inboth rural and urban settings. It was originally devel-
oped by both UNDP and the Salvation Army; the twoapproaches were subsequently merged into one.
It is a facilitated process for dialogue and decision-mak-ing enabling communities to delve into the deep and
sometimes uncomfortable causes of the HIV epidemic intheir lives and generate their own solutions to address
those causes. By facilitating rather than intervening andby empowering rather than prescribing, Community
Conversations stands in contrast to many otherapproaches seeking to bring about behaviour change.
Although particularly relevant to HIV, the combating ofwhich requires open discussion of behaviours and vul-
nerabilities, Community Conversations has many otherbenets for the communities concerned. These include thedevelopment of local leaders who may also be instrumen-
tal in addressing other development challenges.
Leadership Development Programme andCommunity Conversations
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Supporting Transformational Change 31
ETHIOPIA
Asiaandelsewhere,UNDPtrainedlocalacilitators,
drawnromtheirowncommunities.Theyinitiated
communityconversationsacrosstheseprovinces,withstrikingresults.
Themostevidenteectwastoenablecommunities
toacknowledgetheHIVepidemicandtoexplore
harmulnormsorpracticeswhichuelleditsspread,
includingwidowinheritanceandemalegenital
mutilation.Thisacknowledgementandopen
discussionisrecognizedasthestartingpointor
anyeectiveeortstocombattheepidemic.
TheCCEprocesswasalsoempowering,mostespe-
ciallyorEthiopianwomen,whoweredispropor-tionatelythevictimsothediseaseandwhoseactive
engagementwasessentialiitweretobecontrolled.
Womenwereactiveparticipantsincommunitycon-
versations,andthroughthisprocesscommunities
wereabletoaddressissuessuchasgender-based
violenceandsexualandreproductivehealth.
In2004,twoyearsatertheCCEpilotprogramme
waslaunched,thegovernmentadopteditasaninte-
gralpartoitsnationalstrategy.Thedecisionwasto
mainstreamthemethodologythroughoutthecoun-tryandtouseitnotonlytostimulateopendiscus-
sionandbehaviouralchange,butalsotohelptarget
andprioritizewithinthenationalAIDSprogramme.
Thiswasdecidedwiththeullknowledgeandunder-
standingthatCCEwouldhaveabenefcialimpacton
healthservicedeliverymoregenerally.
CommunityConversationsacilitatedthe
engagementopeoplelivingwithHIV(PLHIV),
aswellasthoseatriskoHIVC,civilsociety,and
aith-basedgroupstoopenlyexchangedialogue.
ArecentreporttoUNAIDScommissionedbythe
HIVPreventionandControlOce(HAPCO)ound
thatdiscussionoHIVandrelatedhealthissuesat
thecommunitylevelhadasignifcantimpacton
addressingstigmaanddiscrimination.
FromEthiopias2010UNGASSreport,amulti-
sitestudyonknowledge,attitudeandbehaviour
conductedbytheaith-basednetworkEIFDDAin
33woredas(districts)amongthegeneral
populationoundthat30percentotherespondentshadacceptableattitudesregarding
PLHIVonallourindicators(willingnesstocareor
PLHIV;tobuyromPLHIV;toallowPLHIVtoteach
theirchildren;andtokeepamilymembersHIV
statussecret).Thismayhighlightanimprovement
comparedtothefguredocumentedinthe
DemographicandHealthSurvey2005,whichwas
It is widely accepted that the proportion of womenbecoming infected with HIV is greater than that of menin Ethiopia. HIV-positive women are often subjected to
higher levels of stigma and discrimination than men,which exacerbates the already vulnerable state of women
in the society.
CCE has been addressing this vulnerability of women in
Ethiopias male-dominated, patriarchal society since 2002.The process empowers women by giving them a voice
within their communities; involvement in decision-makingprocesses which aect their lives; and the condence
to assert their rights over their bodies. CCE creates anenvironment where there is dialogue between male andfemale, and between various social hierarchies.
Along with providing women with a voice, CCE has been
helping create female leaders and role models for otherCCE programmes in the area. This leadership role among
women has helped reduce female genital mutilationand gender-based violence. It has also increasedreproductive health education, as well as HIV prevention
and control.
Under the aegis of the government, there are various non-governmental, civil society and community organizationsthrough which various trainings and Community
Conversations on gender, women in leadership and therights-based approach are practised in rural parts of
the country. Some NGOs credit CCE with promoting andsupporting female candidates during the General
Election in 2005.
CCE and Women in Ethiopia
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32 Supporting Transformational Change
THE CASE STUDIES
only10.7percentamongemalesand16percent
amongmalesinthegeneralpopulation.
During2009/10theGovernmentoEthiopia
reportedthat89.3percentokebeles(thebasic
administrativeunit)conductedcommunitycon-
versations,and24,723communityacilitatorswere
trained,representing97.1percentothetarget.An
equallyimpressiveperormance(90.6percento
target)wasreportedorschool-basedcommunity
conversations.Thisrepresentssubstantialprog-
ressinmainstreamingCCEacrossthecountryand
involvedatotalo5.6millionpeople.Thenumber
ocommunitiescontinuestoincreasesteadily.
Progress consolidated
ThereisnodoubtthatEthiopiasachievementsin
termsostemmingthespreadoHIVandreducing
itsimpacthavebeenimpressive.Thisisespecially
sowhensetagainstthewidespreadpovertyin
thecountryandthegeneralweaknessesothe
healthsector.Notonlyhastheoverallincidenceothediseasebeencontrolledandreversed,
butthecountrysabilitytotreatthosealready
inectedhasgrownimpressivelyinthelastew
years(seegraphsbelow).Thishassignifcantly
increasedthelieexpectancyothisgroupand
reducedtheeconomicconsequencesoearly
death,whichcanbesodevastatingtocommuni-
tiesandamilies.
Someothemajorachievementsinclude:
anincreasedleveloawarenessandpositivetrendsinbehaviouralchange;
anincreaseddemandorvoluntarycounselling
andtesting;
anincreasedtrendincondomdistributionand
utilization;
integrationandexpansionovoluntary
counsellingandtesting;
initiationopreventionomother-to-childtransmissionandantiretroviralservices;
positivetrendsinopennessandreductiono
stigmaanddiscrimination;and
encouragingtrendsininvolvementopeople
livingwithHIVandAIDStostrengthenlocal
engagement.
Theseareallwelcomeindicatorsoamore
opendiscussionoandlessstigmaattachedto
HIVandAIDS.Sotooarethegraphsbelow:
Foralltheprogressachievedsoar,somesignifcant
challengesremain.Ahighturnoverokeygovern-
mentstaandtensionsbetweentheroleolocal
andnationalinstitutionsperhapscausedby
moreassertivelocalcommunities,anachievement
otheCommunityConversationsprocessboth
The CCE methodology which was pioneered by UNDP isnow widely used by other agencies to raise awareness and
empowerment among people against HIV and AIDS.
In November 2010 the Nelson Mandela Foundation usedCCE in KwaMakhutha in KwaZulu-Natal, South Africa, to
highlight the strong relationship between wunga andHIV. Wunga is a lethal combination of antiretrovirals,marijuana, rat poison, clay and detergent that is a growing
problem in South Africa. Antiretrovirals are stolen andused in this recreational drug.
A CCE event or process created an environment in which
three young men admitted to being wunga addicts andrequested rehabilitation. The community responded posi-tively to the young men and oered support and full nan-
cial assistance to help with their treatment. This outcomein KwaMakhutha is an example of how the community con-
versations process, once started by UNDP, empowered com-munities to discuss and address their various problems.
CCE and South Arica
Source:NelsonMandelaoundationwebsite2010
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Supporting Transformational Change 33
ETHIOPIA
complicatethesustainabilityoprogressmade.
Extendingthenationalprogrammetothemost
sparselypopulatedareasothecountrystretches
availableresourcestothelimit.Sustainableunding
willalwaysbeachallengeoralow-incomecountrysuchasEthiopia.
Lessons learned
Thereislittledoubtinthemindsopractitioners
andobserversinEthiopiathatUNDPsLeadership
DevelopmentandCommunityConversations
programmesmadeasignifcantcontributiontothe
successoEthiopiasHIVprogramme.Anumber
oactorsinuencedthisrelativesuccessstoryin
AricasabilitytocombatHIV:
Strategic positioning of HIV in the wider
public health and development arena:
HIVwasnotseenasanisolatedhealthsector
issuebutratherdroveaconcertedeortto
promotehealthandnon-healthsectoraction,
includingengaginglocalcommunitiesthrough
theCCEmethodology.UNDPssupporttoan
integratedapproachtosuchmatterspaid
dividendsinEthiopia,aselsewhere.
Government leadership:Fromtheoutset,theGovernmentoEthiopiarespondedtothe
challengeposedbyHIV.Itprogressivelyputin
placeanationalinstitutionalrameworkwhich
couldmanagethenationalprogramme.
FacedwiththeearlypilotsuccessoCCE,it
wasquicktofnanceitandmainstreamit
nationwide.Theroadtodevelopmentispaved
withsuccessulbutignoredpilotprojects;
Ethiopiadeservestobecongratulatedor
dynamicallytakingtheCCEmethodologyto
nationalscale.
Applying global programmes at a country
level:Atthetimetheywereintroducedin
Ethiopia,boththeLeadershipDevelopment
ProgrammeandCommunityConversations
wereglobalprogrammesoUNDPthatwere
HIV TESTING CENTRE EXPANSION RISE IN HIV TESTING POPULATION
Source:Ethiopia,2008
1200
1000
800
600
400
200
658
775
1005
02004/05
2,500,000
2,000,000
1,500,000
1,000,000