supply chain diversity program supply chain diversity program

Supply Chain

Diversity Program

At Office Depot Strength and Diversity

Go Hand in Hand.

VOL.6 – ISSUE 1

Supply Chain

Diversity Program

2007_SCD_Diversity_EBroch 12/13/06 5:01 PM

As the world’s largest seller of office products, we recognize that strengthening our focus

on diversity and equal opportunity will help us build on our unrivaled success, and allow us

to continue offering the highest quality office products and services.

Office Depot has a long-standing commitment to diversity. We value diversity in ideas and

thinking across our Company, and we are actively identifying and expanding opportunities

for small businesses and minority- and women-owned firms. By proactively taking these

steps, Office Depot seeks to ensure that our Company reflects today’s global marketplace

and more effectively serves our customers.

We believe in diversity because it helps our business partners, our customers, and,

ultimately, our business to be more successful! We act on that belief through our

involvement in minority- and women-focused vendor fairs and trade shows and via our

organizational commitment to diversity.

At Office Depot we continually strive to promote our vision of delivering winning solutions

that inspire worklife. Three key values of our company are inclusion, innovation and

customer focus. We are committed to upholding each of these values as part of our

everyday culture.

Join us and be part of the team that truly is committed to diversity and taking care of business.


TABLE OF CONTENTS

SUPPLY CHAIN DIVERSITY PROGRAM OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

VENDOR PROFILES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

SUPPLIER PROFILES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

PARTNERSHIPS & AWARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8

TIER ONE RESELLER PROGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

MERCHANDISING (PRODUCTS FOR RE-SALE). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

INTERNAL PROCUREMENT (PRODUCTS AND SERVICES NOT FOR RE-SALE) . . . . . . . . 10

REQUIREMENTS FOR INTERNAL PROCUREMENT DEPTS . . . . . . . . . . . . . . . . . . . . . . 10

CONSTRUCTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-11

CASH MANAGEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

INFORMATION TECHNOLOGY PROCUREMENT. . . . . . . . . . . . . . . . . . . . . . . . 11

RELOCATION SERVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

OTHER USEFUL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

COLLEGE RECRUITING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

CUSTOMER SERVICE INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

DONATION REQUESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

SERVICES THROUGH OFFICEDEPOT.COM . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

SUBLEASING OPPORTUNITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

FORAY SPOTLIGHT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

JEVA TECHNOLOGIES SPOTLIGHT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

VETERAN BUSINESSES SPOTLIGHT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

ALPHABETICAL INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16


HOW THE OFFICE DEPOT SUPPLY CHAIN DIVERSITY PROGRAM WORKS

Since the inception of our Corporate Supply Chain Diversity Program, it has been our goal toincrease our business partnerships with Historically Underutilized Businesses (HUBs). We’recontinuing to improve our process through partnerships with the National Minority SupplierDevelopment Council (NMSDC), the Women’s Business Enterprise National Council (WBENC), theSmall Business Administration (SBA), the National Industries for the Blind (NIB), the NationalIndustries for the Severely Handicapped (NISH), and other organizations that share our commongoal of improving the economic development of the communities in which we live and serve.Additionally, our General Services Administration (GSA) catalog supports national legislationknown as the Javits-Wagner-O’Day Act (JWOD). The catalog’s comprehensive source ofproducts makes it easy for government agencies to comply with the mandate, which requiresselect products and services to be purchased at reasonable prices from companies that employpeople who are blind or severely disabled. Our determination to constantly improve the industrialclimate, economic growth and development of our communities has only strengthened with theformation of the Supply Chain Diversity Program . To facilitate our commitment, we’ve createda plan that is organized into five key areas to ensure its success:

Seek: As a national corporate member of the NMSDC and WBENC and a partner of the SBA,Office Depot attends numerous regional and national business expos, business card exchanges,and seminars, to identify potential suppliers for our Supply Chain Diversity Program.Offer: We ensure that all businesses have equal opportunity in the supplier selection process.We remove the question of who to contact by offering direct access to a single division forsuppliers interested in providing Office Depot with products or services.Partner: By building on existing strengths of Office Depot and our HUBs, we meet ourcustomers’ needs, and these strong supplier partnerships essentially make business better for everyone.Market: We believe marketing is the key to success for every business. At Office Depot, weunderstand how difficult it is for small companies to get national exposure, or the rightexposure for their company and their products. Towards that end, we highlight the products wepurchase from HUBs in our full-line national catalogs. We also promote our vendor partnersthrough “Vendor in the Spotlight” advertisements in publications such as Minority BusinessEntrepreneur Magazine, Hispanic Network and Magazine, Minority Business News, Minorities &Women in Business and Women’s Enterprise.Empower: Ultimately, the goal of the Supply Chain Diversity Program is to empower thecompanies we work with by raising their capabilities and making them the best source fromwhich to buy. Making a HUB partner the best means more than empowerment; it also meansmoney, both of which we’ve always provided to our business partners.

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2007_SCD_Diversity_EBroch 12/13/06 5:01 PM Page 1

THE SUPPLY CHAIN DIVERSITY PROGRAM AT OFFICE DEPOT

Supply Chain Diversity (SCD) is defined as a proactive business process that seeks to provide all vendors andsuppliers equal access to purchasing opportunities. It promotes vendor, partner, and supplier participation thatreflects our increasingly diverse business community and encourages economic development.

Some of the most frequently asked questions regarding Supply Chain Diversity include:- What is the difference between Vendor and Supplier Diversity?- What is our commitment to Supply Chain Diversity?- What is the SCD Program?- What can I do or should I be doing to participate in the Process (an overview)?- Who are the people involved with SCD at Office Depot?- What is a HUB and who is considered to be a HUB at Office Depot?- How do I find out more information about getting certified?

What is the difference between Vendor and Supplier Diversity?The difference here is more than semantics. Office Depot has two sides when it comes to purchasing:

(1) Purchasing product for resale (Vendor Diversity)(2) Purchasing goods and services for internal use (Supplier Diversity)

What is our commitment to Supply Chain Diversity?At Office Depot, we are committed to fostering a diverse vendor/supplier network. Our core valuestatements incorporate the following diversity values:

- We continually increase and strengthen our vendor diversity network to reflect the global marketplace; - We support our minority-owned suppliers to assist their growth so we can thrive together;- We partner with organizations committed to building diverse business ownership.

What is the SCD Program?Office Depot is committed to the economic development of the communities in which we work and live. This commitment isevident in our industry-leading multi-dimensional approach to the development of Historically Underutilized Businesses (HUBs). OurSupply Chain Diversity Program assists HUBs in building community, business and customer relationships that inspire growth andempowerment within every aspect of our business. Office Depot is proud to offer the most comprehensive Supply ChainDiversity model of its kind, in order to give HUB the best opportunities to grow and prosper. We actively seek out promising HUBsto ensure equal opportunity in our supplier selection process. Our program is made up of three dimensions: Vendor Diversity,Supplier Diversity and Tier One referred to comprehensively as our Supply Chain Diversity Program.

What can I do or should I be doing to participate in the Process(es)? (an overview)HUBs with products or services they want to resell through any Office Depot channel (VendorDevelopment) must:

- Visit https://partner.officedepot.com- Review the EDI Guidelines. Then click on Vendor Guidelines.- Download and completely fill out the Company profiles and Office Depot information.- Send the Company Profiles along with:

- A copy of one accepted certification- A list of all certifications held by your company- JPEG pictures of any product(s) you are submitting for review- A competitive analysis of your product and Office Depot’s current assortment, and any additional support to:- Office Depot, 2200 Old Germantown Road, MC: 33D1395, Delray Beach, FL 33445, Attention: Vendor Diversity.

- Follow-up via e-mail at [email protected] Product samples may be requested after the review of the application.

If you have goods or services that we can purchase for internal use (Supplier Diversity), please:.- Register with Diversity Information Resources through www.officedepot.com/links/diversity and click on HUB Application.- E-mail company introduction, including what competitive advantages your company offers to

[email protected] Review additional information from various departments and their expectations prior to sending any

communication to Office Depot.If you are interested in becoming a Tier One Partner, please:

- Complete a preliminary qualifications questionnaire available online.- Register with Diversity Information Resources (visit www.officedepot.com/links/diversity then click on HUB Application).- For more information about the partnership process, please call (561) 438-4914 or e-mail [email protected].

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Who are the people involved with SCD at Office Depot?Managers at all levels are accountable for implementing action plans to achieve our diversity goals.However, the following are names of individuals driving the initiative throughout the company:Vendor Diversity

- Robert McCormes-Ballou, Director of Vendor Development and Diversity- Shari Francis, Manager for Vendor Development- Anne Marie Richards, Vendor Development Coordinator- Kate Johnston, Proprietary Vendor Specialist

Supplier Diversity

- Keith Clinkscales, Senior Manager, Internal Procurement and Supplier Diversity- Cynthia Walker, Supplier Development Coordinator

Tier One

- Alicia Jackson, Senior Manager, Tier One

What is a HUB and who is considered to be a HUB at Office Depot?A Historically Underutilized Business (HUB) includes certified minority-owned, women-owned, disabled-owned,disabled-veteran-owned, veteran-owned, and small (SBA 8(a), SDB, and HUB Zone) businesses. Please note that forOffice Depot to consider a business as a HUB, it must be certified by an accepted third-party certifying body. Thethird-party certifications we accept include: Women's Business Enterprise National Council (WBENC), National MinoritySupplier Development Council (NMSDC), Small Business Administration (SBA), and state or national disabled and/orveteran certification.

How do I find out more information about getting certified?Contact the following third-party certifying body:- For Minority Certification, contact the National Minority Supplier Development Council (NMSDC) at www.nmsdcus.org.- For Women Certification, contact the Women’s Business Enterprise National Council (WBENC) at www.wbenc.org.- For Small Business Certification, contact the Small Business Administration (SBA) at www.sba.gov.

DIVERSITY... A KEY TO OUR SUCCESSSince we opened our doors, it has been our mission to deliver the best products, service, and solutions to all of ourcustomers, while simultaneously offering better relationships and opportunities to our suppliers and business partners.Our Stores Division serves businesses of all sizes. Our principal customers, however, are the small office, home office,and individual consumer. As the world’s largest seller of office products, we buy and sell everything necessary to helprun your business more effectively and make it more profitable.We recognize the strength of a diversified environment and, at Office Depot, we’re proud of our overall diversityprocess. The effectiveness of our Supply Chain Diversity Team, corporate team policy and senior leadership team hasbeen apparent since they assumed their positions in January 2000. These teams have set goals that help us measureand maintain the success of the Supply Chain Diversity Process. These standards include:

** Historically Underutilized Businesses (HUBs) include certified Minority, Women, Disabled, Veteran and Small [SBA 8(a), SDB and HUB Zone] enterprises.Please note that for Office Depot to consider a business as a HUB it must be certified by an accepted third-party certifying body, including: Women’s BusinessEnterprise National Council (WBENC), National Minority Supplier Development Council (NMSDC), Small Business Administration (SBA), and state or nationaldisabled and/or veteran certification.

• Increase the number of new contracts• Increase the dollar value of those contracts• Increase the HUBs** in purchasing• Increase applications• Leverage efforts with other corporations to

create large-scale HUB opportunities

• Improve tracking of HUB expenditures• Increase sales• Increase purchases from HUBs• Reduce buying costs from HUB• Increase turn of HUBproducts overall


Our team has been extremely successful with more than 700 HUB products that arefeatured in the Office Depot national catalog. Our current catalog includes products from:

Advantus Corporation

Owned by Madelyn Canaday, Advantus Corp. was founded in 1970 as Grip-a-Strip Inc. WhenCanaday purchased the business in 1986 she changed the name to reflect the expandingproduct line. The company soon expanded from producing only Grip-a-Strip, a patented paperand poster hanging device, to producing multiple products, including a comprehensive line ofpaper and poster holding products, cubicle management products, signs (electrical and non-electrical), labor law posters, mailroom, and shipping products.

Alliance

Founded in 1923, Alliance has earned its national certification from the Women’s BusinessEnterprise National Council because of the company’s commitment to excellence andinnovation. Jean Spencer, president of the company, leads a team of 225 employees whomanufacture products that include Alliance rubber bands, Cable Wrapz, Brites stationeryproducts, mailing and shipping products, and Deco-Mailers. The family business relies on itsemployees’ creative input as the foundation of its continued success.

Baumgarten’s

Baumgarten’s, a recognized Women’s Business Enterprise, has been in business for more than50 years. Company Chairman Jean Baumgarten attributes the firm’s success to its philosophy,which has always been "honesty, integrity, and loyalty to the customers, suppliers" andeveryone involved in a working relationship with Baumgarten’s. The company’s product linehas grown from its first hand-held pencil sharpener, the DUX Precision Sharpener, to aselection that includes identification badges and related security products that are availablethrough the Office Depot catalog, Web site, and retail stores. These and other uniqueBaumgarten products are in high demand with business professionals whose top priorities areguaranteeing a safe and secure work environment.

BTE Inc.

For more than 25 years, Redi-Tag (formerly Barbara Thomas Enterprises) has made greatproducts for people who want to get organized, including index tabs, page flags, and morethan 400 other products under the Redi-Tag® See-Notes®, Medi-Tag, and Medi-Label brands.Thomas, who founded the company in 1972, came up with the concept of Redi-Tags® whileshe was working as a medical records administrator in a hospital. The company first launchedits products to the general office market in 1983. Under the leadership of Karen Whistler,President and Chief Executive Officer, Redi-Tag continues to make products for productivepeople.

Corporate Distribution Services

Nationally certified, CDS sells and distributes lollipops, specialty candies, banking supplies,engineered acoustic products, sealing devices, and office furniture to large and mid-sizecorporations nationally. Ron Goins is president and chief executive officer of CDS, with totalannual revenues exceeding $1 million. A family operated company in business since 1992,CDS is one of the newest MBE businesses featured in our catalog.

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Jeva Technologies, Inc.

Jeva Technologies, Inc. (Jeva), a WBENC-certified woman-owned business founded in 2001, isa comprehensive wireless solution organization that designs, manufactures and distributescellular phone accessories. Because of Jeva’s powerful blend of product innovation withunmatched service quality, they have become the provider of choice for large retailers andwireless carriers looking to diversify or expand into a unique, customizable wireless accessoryproduct line. Jeva has become Office Depot main supplier of several cellular phoneaccessories including carrying cases and travel chargers. Jeva prides itself on its ability to bethe first to market the latest wireless accessories for every cellular phone make and model.

KellyREST

In 1989, Bob Kelly began to develop his line of ergonomic products called KellyREST Brands,which included various types of custom wrist rests, copyholders and adjustable footrests. Kelly,a Native American, is the president of KellyREST which has won numerous awards for service,integrity, and innovation, including the 1988 Minnesota Minority "Business Person of the Year"award and the 1991 Minnesota Chamber of Commerce Luther Duebner award for"Outstanding Retail Innovation." Many National Minority Supplier Development Councilaffiliates certify the company nationwide. The goal of the company is to build quality productsand market them to companies interested in providing a healthy work environment for theiremployees. KellyREST Brand Products are supported by Office Depot through wholesalers suchas United Stationers and SP Richards Co.

Kleenslate Concepts

Kleenslate Concepts, LLC, a WBENC-certified WBE, is a product development company whosefocus is to identify solutions and products that simplify and improve how businesses andeducators work. Founded in 2001 by Julia Rhodes, a former educator and KleenslatePresident, Kleenslate Concepts found immediate success with their first patented product: theKleenslate Attachable Eraser for dry-erase markers. In 2003, Office Depot recognizedKleenslate Concepts contribution to the supply industry and, through the Vendor DiversityProcess, helped launch the retail sales of the Kleenslate Erasers in Office Depot storesnationwide. As the demand for whiteboards and their accessories increases, KleenslateConcepts will continue its emphasis on office and educational products that fill this niche inthe marketplace.

Master Manufacturing

Founded in 1951, the company is certified as a Woman’s Business Enterprise, manufacturingseveral product lines, including an extensive line of replacement furniture casters, floorprotection items, wire management, lumbar supports and seat/back cushions as well as otherergonomic and safety accessories. Iris Rubinfield, owner and president of MasterManufacturing, was named one of the Top 20 Women Business Owners of Cleveland, Ohio in1996. The company initially began providing replacement casters and is the largest supplier ofreplacement casters to the U.S. office products industry. The company has a clear commitmentto providing jobs and training for local women and minorities (a 90 percent ratio of minorityand women employees).

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Neutral Posture

In 1989 the mother/daughter team of Jaye Congleton and Rebecca Congleton Boenigkrecognized an opportunity to manufacture and distribute Dr. Jerome Congleton's concept forthe Neutral Posture chair. With his daughter, Rebecca, serving as his research assistant,Congleton developed the seating system of pressure-reducing contours and custom-fittingadjustments that would serve as the basis for the Neutral Posture seating design concept.Years later Rebecca and Jaye started Neutral Posture, Inc., surviving by hard work and word-of-mouth advertising; they instituted a generous policy of providing demonstration models toany customer - a philosophy that still exists today. Neutral Posture is now an internationalcompany with numerous award-winning patented products and the personnel to match. Asthe only certified Women's Business Enterprise in seating, Neutral Posture has rewritten therules of quality, customer service and value with the most exceptional product offering in thefurniture industry. From ergonomic niche products to state-of-the-art mid-market products,Neutral Posture is the new corporate seating standard for ergonomic-conscious employers andorganizations throughout North America.

Officemate International

Officemate International Corporation is a certified Asian-American-owned company with morethan 23 years of industry experience. In 1978, OIC was formed originally as an importingcompany. Under the leadership of Sue Chen, President, and Martin Yang, Senior Vice President,the company has since grown to be a major manufacturing company with a large percentageof OIC volume manufactured in the U.S. The company’s remaining products are made primarilyin company-owned factories overseas. OIC holds a leading market share in a number ofcategories, including binder clips, paper clips, staples, clipboards, plastic desktop accessories,and others.

QPL

Fred Cortes and Frank Lorenzo have a certain air about them. It’s why their company, QPL Inc.,has an annual production capacity in aerosols and liquids that exceeds 35 million cans and 10million gallons, respectively. QPL manufactures canned air under the Office Depot label.Cortes, chief executive officer, emigrated from Nicaragua at the age of 10. Opportunity forCortes came knocking when a firm he co-owned shut its doors after selling off its primarybrand. In January 1993, Cortes purchased the manufacturing plant from his partners to startQPL. The company employs 45 people and expects its revenues to top $10 million thanks toclosing major contracts with Office Depot and other corporations.

Smead

Since the founding of Smead in 1906, their mission has been to provide the highest-qualityproduct with the best possible service. From a small one-room, second-floor operation with sixemployees, Smead has grown to six production facilities in the United States and employsnearly 2,500 people. In 1998, the late Mrs. E.C. Hoffman turned leadership over to herdaughter, Sharon Lee Avent, the current president and chief executive officer, with a charge toretain the Smead mission: quality, service, and innovation to keep the world organized. Thecompany’s annual revenues exceed $400 million. Smead continues to grow as consumerneeds change. Smead manufactures and distributes nearly 2,000 products. More than 400 ofthose products are available through Office Depot.

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American Product Distributors

American Product Distributors is a privately-owned distribution company organized in 1992 as a Joint Venture MinorityEnterprise. Under the direction of President Ray Kennedy, the company sells and distributes consumables such aspaper, printing cartridges and imaging products. Located in Charlotte, North Carolina, APD employs 32 people and iscertified by the National Minority Supplier Development Council, the Small Business Administration, and various stateand federal regulatory agencies.

Fibro Source USA

Fibro Source USA Inc., an NMSDC-certified MBE, has been in business since 1988. The company has 2 main areas ofbusiness: supply of raw materials and recycling products to paper mills and school and office products. The company’sschool and office products portfolio consists of writing instruments, paper stationery items and school bags. FibroSource products are designed to be equivalent to or better than leading products in their categories with a distinct costadvantage. Gyan Bindra, President, and Sarvjeet (Servo) Bindra, Vice President, have partnered with Office Depot in thelaunch of Foray, a stylish proprietary brand of writing instruments.

Image Projections West

Image Projections West, Inc. (IPW), an NMSDC-certified MBE founded in 1996, is one of the largest and fastest growingmanufacturers of advance technology imaging supplies in America. IPW manufactures replacement compatible tonerproducts guaranteed to perform equal to OEM standards. These products allow tremendous cost savings to our clientsand have significant environmental benefits. Kedar Morarka, President and Co-Founder, and Keith Arnold, EVP and Co-Founder, focus on laser-based toner cartridges used in desktop printers, facsimile equipment and MICR applicationprinters. As a major manufacturer in the USA, IPW has locations in Denver, Colorado and Indianapolis, Indiana. IPW is aquality alternative to OEM Toners and is currently available through Office Depot’s Catalog and www.officedepot.com.

Additionally, Office Depot provides additional vendor and partnership opportunities for services includingprinting, information technology, and staffing services, to name a few. In our genuine effort to empower theHUBs we work with, we earmark money to sponsor promising HUBs in reputable programs, which willultimately enhance their growth and performance.

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Examples of HUBs that have partnered in the Supplier Diversity area are listed below:

LanguageSpeakAnnette Taddeo, President & CEO

LanguageSpeak, Inc. is a comprehensive language company that is committed to helping businessescompete and excel in the global marketplace. Headquartered in Miami, LanguageSpeak offers a broadrange of language-related services in over 100 languages, including document translation, instruction,interpretation, software localization and an emerging critical area – Web site translation. With over 200 language professionals worldwide, all of its staff (translators, interpreters, and instructors)are native speakers, certified, and have a broad range of expertise and experience. LanguageSpeak prides itself on its abilityto provide high volume, high quality, fast turnaround, at a competitive price and a superior level of customer satisfaction.

PARTNERSHIP IS THE KEYNaturally, key partnerships with organizations that share our common goals will only help further our cause.The following is a list of some of the organizations that we are proud to be a member of:

National Minority Supplier Development CouncilDiversity Information ResourcesInstitute of Supply ManagementSmall Business AdministrationMinority Business Development AgencyFlorida Minority Supplier Development CouncilFlorida Regional Minority Business Council

Women’s Business Enterprise National CouncilWomen’s Business Development Center of FloridaNational Association of Women Business OwnersAmerican Business Women’s AssociationNational Association for Female ExecutivesNational Urban League


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Our Supply Chain Diversity Process has been acclaimed for its hard work and activism with awards such as:

• Top 50 of America's Corporations for Women and Minority Business Enterprises - DiversityBusiness.comfrom 2000-2006

• America's Top Corporations for Women's Business Enterprises - Women's Business Enterprise National Council from 2001 to 2006

• Applause Award - Women's Business Enterprise National Council• Corporation of the Year - Florida Minority Supplier Development Council• Corporation of the Year - Florida Regional Minority Business Council• President's Award - Florida Regional Minority Business Council• Advocate of the Year - Florida Regional Minority Business Council• National Corporate Partner of the Year - National Association of Women Business Owners• Corporate Award - Association of Women Business Centers• Corporation of the Year for Multicultural Marketing and Diversity Outreach -

Minorities in Business Magazine• Primary Vendor of the Year - Bank of America• Supplier Diversity Corporate Advocate of the Year Award - Bank of America• Minority Business Development Corporate Advocate of the Year - Bank of America• Primary Vendor of the Year - Bell Atlantic• Majority Supplier of the Year, MBE HUB Organization - Procter and Gamble• Corporation of the Year - Vanguard Chronicle

This recognition of our success further encourages us to continue our mission of diversity, and there isnothing we at Office Depot are more excited about than the future.

TIER ONE DIVERSITY RESELLER PROGRAM

Through our Tier One Diversity Reseller Program, we establish strategic alliances with certifiedindependently owned and operated HUB firms, mentor them and provide an opportunity forgrowth, long-term business viability, and community support.

When you work with an Office Depot-certified Tier One Partner, you benefit from theirprofessional and committed services complemented with the resources of a world leader inthe office supply industry, including:

- National, regional or local certification and market presence

- Multiple purchasing channels including the internet, phone, fax and retail

- A nationwide distribution network, which delivers products

within the next business day in local trading areas

- Diversity purchasing credit

- A broad product assortment of more than 15,000 items

We take each of these memberships seriously, as each one of them is a building block for the success of ourSupply Chain Diversity Process as well as all of the participating vendors, organizations, and businesses.


MERCHANDISING AND VENDOR DIVERSITYMERCHANDISE FOR RESALE THROUGH ANY OF OUR CHANNELS

What do you need for Office Depot to consider your business?

As you can imagine, Office Depot receives a tremendous amount of inquiries every year through ourSupply Chain Diversity Process. Unfortunately, we cannot accept all applicants; therefore a supplierselection process has been created to promote a fair and equal opportunity for all.

However, before completing the Vendor Checklist, here are a couple of suggestions to consider prior toyour Office Depot presentation, in order to ensure a productive and quality presentation:

- Qualify your product. Does your product/service address all the needs of our customers byproviding high quality, added value, and the best selection?

- Visit a few of our stores to familiarize yourself with our store setup.- Understand the several different ways Office Depot markets products, as well as the different

channels of distribution that exist.- Visit our website to download all the necessary forms at https://partner.officedepot.com.- Understand EDI, it is how we do business.

Vendor Checklist*:

Please address all areas within the application and the checklist.If applications are not complete, they may not be reviewed.

Submit package to:

Office DepotVendor Diversity2200 Old Germantown RdDelray Beach, FL 33445MC: 33D1395

Please allow approximately 30 days for a response from the Merchandising Support group at whichtime you will be instructed on the next steps. You may be required to make a formal presentation atthe Support Center in Delray Beach, Florida, or to submit samples.

*Office Depot assumes no financial responsibility for any costs incurred to produce or ship the product or proposal. All items sent to Office Depot will remainproperty of Office Depot indefinitely. Office Depot is under no obligation to purchase any product or service until the Vendor Packet is completed and a PurchaseOrder has been issued.** HUBs include minority-owned, women-owned, disabled-owned, veteran-owned, disabled-veteran-owned, and small (SBA 8(a), SDB, and HUB Zone) businesses.Please note that for Office Depot to consider a business as a HUB it must be certified by an accepted third-party certifying body, including: Women’s BusinessEnterprise National Council (WBENC), National Minority Supplier Development Council (NMSDC), Small Business Administration (SBA), and state or national disabledand/or veteran certification.

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____ Complete Company Profile

____ Complete Product Profile

____ Complete System Profile

____ Include Presentation and

product pictures

____ Include Catalogs/Sell Sheets

____ Include Annual Report

____ HUB** Certification(s), if applicable

____ Diversity Development form, if applicable

____ Include Product Comparison (comparing

your product to our current assortment);

list different attributes between

comparison products

____ Each Profile asks for specifics to be

included; please review to ensure you

have included all appropriate documents


INTERNAL PROCUREMENT AND SUPPLIER DIVERSITY MERCHANDISE AND SERVICES FOR INTERNAL USE (NOT PRODUCTS FOR RE-SALE)

Supplier Diversity at Office Depot is a role demonstrating our commitment to Supply Chain Diversity. SinceInternal Procurement Services (IPS) is responsible for most areas of spend within the company, they have theresponsibility for supplier diversity.

• Examples of several products and services which the internal procurement team purchases are: GeneralSupplies / Services for the Corporate Office, which will include Art, Facilities equipment and services,Mailroom equipment, Cellular Phones, Furniture, and Office Supplies.

• Examples of Services are Advertising, Marketing ,Construction, Real Estate & Subleasing, HumanResources, Information Technology, Janitorial Services, Legal Services, Maintenance Services, Transportationand Logistics, Travel, Relocation and Vending Services.

• Examples of Store Purchases: Uniforms, Fixtures, and Specialty Ad Equipment.

GENERAL REQUIREMENTS FOR VARIOUS DEPARTMENTS IN INTERNAL PROCUREMENT

Categories Included

ConstructionMaintenance

Cash ManagementInformation Technology

Relocation Services

CONSTRUCTIONGeneral Contractor Selection Criteria

The following is a checklist of minimum requirements needed to be qualified as an Office Depot General Contractor:____Positive Dun & Bradstreet report (see D&B criteria attached)____Satisfactory AIA Pre-qualification form____Retail volume equaling a minimum of 60% of total annual volume____Minimum total annual sales volume equaling not less than $8,000,000.00

(Less volume is subject to case-by-case review)____Minimum bonding capacity of 100% of project cost____Minimum aggregate bonding capacity of $10,000,000.00____Satisfactory feedback from a minimum of (3) retail references and contractor’s bank____Maximum bond rate of 1-1/2%…less is preferable____Signed commitment by contractor’s bonding company that a bond will be written for current project being bid____List of previous ‘‘like’’ projects performed in last 5 years____Quantity of office personnel (office overhead) should equal one person per $1.2 million annual sales____General Contractor to provide written certification that it has an OSHA approved safety program in place____General Contractor to provide Letter of Recommendation from its bonding company____Provide list of states the General Contractor is licensed in

CONSTRUCTION BIDSQualification: Projects are placed out to bid to General Contractors on an invitation only basis. All sub contractors wishing tobid any of the posted projects will need to contact the preferred Contractors listed for that particular project.

MAINTENANCEFor those companies who offer services in the following areas:HVAC Plumbing Overhead Doors PalletLocks & Safes Elevators Lighting ElectricalEnergy Management Signage Fire Sprinklers Lawn CareWall Patch/Paint Dock Leveler Carpet/Flooring Automatic DoorsGlass Repair

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MAINTENANCE CONTRACTOR REQUIREMENTS (Maintenance Screen)The following is a checklist of minimum requirements needed to be qualified as an Office Depot Maintenance Contractor:____Must have a minimum $1,000,000.00 General Liability, Auto & Worker’s Compensation Insurance Policy____Provide your company’s annual volume in dollars____The geographic area you are interested in providing services for____The services you wish to provide____List of client references along with phone numbers and contact names____Full-Time Employees____Part-Time Employees____Number of years in the business____Copy Of Contractor’s License____Hourly Rates____A typical response time to emergency calls____Email Address____Resume of all key employees

CASH MANAGEMENTThis department solicits bids for armored car services. Please note that bids for this service take place about 2 monthsbefore the opening of a new store. Requirements:(1) Must meet minimum insurance requirements.(2) Must cover the geographic area of the new store.(3) Must be able to pick up deposits after 1:00 p.m.

INFORMATION TECHNOLOGY PROCUREMENT— SUPPLIER REQUIREMENTSCompanies interested in selling and/or the installation of Point-of-Sale Equipment such as registers, servers andworkstations that are compatible with IBM and NCR, and printers (Lexmark) or maintaining oracle systems, must meet thefollowing requirements:

General Requirements

1. Company profile including the latest annual report2. Satisfactory reference from 3 current customers — similar in size and scope of Office Depot3. Positive Dun and Bradstreet report4. Purchase order number on all packing lists5. Purchase order number, cost center, and PAN number on all invoices6. Weekly open order reports7. 8 a.m. to 6 p.m. EST availability8. Web-based pricing and order status capability9. 99% on-time order delivery10. Capability to receive purchase orders and correspondence via email11. Dedicated account team/representative12. Worldwide shipping capabilities

Personal Computer And Accessories Suppliers

1. PC Configuration Facility2. Ability to warehouse customer owned inventory3. Ability to source product from IBM, Compaq, Cisco, NEC, Lexmark, HP, etc.

Other Supplier Opportunities

1. Cabling—Telco/Network*2. Installation of computer hardware and telecommunication equipment3. Move, add, and change requests*Must have nationwide coverage and ability to do rapid deployment of projects.

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What other contact information may be useful?

COLLEGE RECRUITINGTo learn more about Office Depot’s college recruiting program for college graduates and interns, please visit the companyfacts section of www.officedepot.com. Additional questions can be directed to [email protected].

CUSTOMER SERVICE INFORMATIONPlease address all customer service questions to our Customer Relations Department at [email protected] or call 1-800-GO-DEPOT (1-800-463-3768).

DONATION REQUESTSIf your organization is requesting donations, please direct all requests to www.giftsinkind.org.

SERVICES THROUGH OFFICEDEPOT.COMFor those interested in offering services through Office Depot’s website, contact Rupert Oldham, Director of BusinessDevelopment, at [email protected]

SUBLEASING OPPORTUNITIESIf you are interested in leasing or purchasing a former Office Depot location, or if you are a broker interested in listing asurplus Office Depot location, please visit the company fact section of www.officedepot.com and click on Real Estate.

RELOCATION SERVICESAnyone involved in the following industries is eligible to participate in Office Depot’sCorporate Relocation Program as long as they:(1) Have experience with Corporate Relocation and(2) Understand Office Depot’s needs in the relocation process

Van Lines / MoversReal Estate Agents or Suppliers3rd Party Relocation Providers

Chambers of CommerceBanksNational Mortgage Lenders

School ServicesTemporary Corporate Housing SuppliersHotels


Office Depot®. Brighter ideas for vendor diversity.At Office Depot®, we help Historically Underutilized Businesses (HUBs)* become leaders throughouttheir industries and their communities by enabling them to sell their products through us.

Now, we can put you in touch with them through our Vendor Diversity Program.

We provide these businesses with a powerful presence through our national catalogs as well as

worldwide exposure at www.officedepot.com.

In addition, we mentor them on the key strategies that can propel their businesses to

unprecedented levels of success - so you can always buy from them with confidence.

For more information regarding the Vendor Diversity Program at Office Depot® visit us online

anytime at www.officedepot.com/links/diversity. If you’re interested in becoming a contract

customers, please call us at 1-888-2office (1-888-263-3423).

*HUB – Historically Underutilized Businesses which include the following:Certified Minority, Women, Disabled, Veteran, Disabled Veteran and Small (SBA 8(a), SDB and HUB Zone) enterprises.


Office Depot®. Making a case for vendor diversity.At Office Depot®, we help Historically Underutilized Businesses (HUBs)* like Jeva become leadersthroughout their industries and their communities by selling products such as notebook carrying cases.

Now, we can put you in touch with them through our Vendor Diversity Program.

We provide these businesses with a powerful presence through our national catalogs as well

as worldwide exposure at www.officedepot.com.

In addition, we mentor them on the key strategies that can propel their businesses to

unprecedented levels of success - so you can buy from them with confidence.

If you're interested in finding out more about our HUB* product line, stop by an Office Depot®

store near you, call us at 888.GO.DEPOT or visit us online anytime at www.officedepot.com.

*HUB – Historically Underutilized Businesses which include thefollowing: Certified Minority, Women, Disabled, Veteran, DisabledVeteran and Small (SBA 8(a), SDB and HUB Zone) enterprises.

SKU # 480163 Brown, 480198 Black, 395330, 480226, exclusively at www.officedepot.com


How do we salute Veteran-owned businesses?

By giving them unwavering support.

Office Depot® and Diversity Information Resources have joined forces to give Veteran-owned

businesses a chance to thrive in their communities.

DIR promotes supplier diversity and connects buyers with suppliers through one of the

most expansive databases in the industry. Office Depot® uses the DIR online supplier diversity

database management portal for supplier registration, M/WBE certification validation and

sourcing opportunities.

To find out more about how this powerful partnership can benefit your business, call Office Depot®

at 1-888-2office (1-888-263-3423) or visit DIR online at www.diversityinforesources.com. Office

Depot® is interested in finding HUBs* especially with products for resale (SBA-certified veteran-disabled

owned businesses). For more information on Vendor Diversity at Office Depot® visit

www.officedepot.com/links/diversity.

*HUB – Historically Underutilized Businesses which include the following:Certified Minority, Women, Disabled, Veteran, Disabled Veteran and Small (SBA 8(a), SDB and HUB Zone) enterprises.


ALPHABETICAL INDEX

CASH MANAGEMENT GENERAL REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

COLLEGE RECRUITING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

CONSTRUCTION GENERAL REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

CUSTOMER SERVICE INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

DONATION REQUESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

FORAY SPOTLIGHT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

INFORMATION TECHNOLOGY PROCUREMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

INTERNAL PROCUREMENT (PRODUCTS AND SERVICES NOT FOR RE-SALE) . . . . . . . 10

JEVA TECHNOLOGIES SPOTLIGHT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

MAINTENANCE GENERAL REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-11

MERCHANDISING (PRODUCTS FOR RE-SALE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

PARTNERSHIPS & AWARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8

RELOCATION SERVICES GENERAL REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . 12

SERVICES THROUGH OFFICEDEPOT.COM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

SUBLEASING OPPORTUNITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

SUPPLIER PROFILES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

SUPPLY CHAIN DIVERSITY OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

VENDOR PROFILES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

VETERAN BUSINESSES SPOTLIGHT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

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www.officedepot.com

800.GO.DEPOT(800.463.3768)

Vendor Diversity (Products for resale)[email protected]

Supplier Diversity (Goods & Services purchased for internal use)

[email protected]

Tier One Diversity Reseller Program [email protected]

Available at www.officedepot.com/links/diversity. Click on Vendor Information.The name Office Depot® and the Office Depot® logo are registered trademarks of The Office Club, Inc.

© 2007 Office Depot, Inc. All rights reserved.


supply chain diversity program supply chain diversity program

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