supplier self evaluation

8/10/2019 Supplier Self Evaluation

1/5

Supplier Representative #1 (Full Name) Supplier Representative #2 (Full Name) Supplier Representative #3 (Full Name)

Date of Survey Completion MM / DD / YYYY

0.1 Supplier Name

0.2

0.3

0.4

0.5 Company Website

0.6.a Sales Contact & Title

Telephone / Cell / E-Mail Address0.6.b Customer Service Contact & Title

Telephone / Cell / E-Mail Address

0.6.c Quality Assurance Contact & Title


0.6.d Technical / R&D Contact & Title


0.6.e Finance Contact & Title


0.7 Corporate Office Address & Main Telephone #

0.8

0.9

1.1

1.2

1.3

1.4

1.5

1.6

1.7

1.8

1.9

1.10

1.11

(Manufacturing)

(QC/QA)

(Tech/R&D)

(Engineering)

1.12

1.13

(Marketing) :

(Finance / Accounting):

How many people do you employ? What percentage of your employees are temporary employees?

What is your employee onboarding and continuing training policy? Please attach policy and/or supporting SOP(s).

Indicate recent awards or recognitions received by your company or product(s).

Does your company hold any facility or product specific certifications, licenses or government registrations? If so, please attach copies.

Please attach a corporate organizational chart. (Include Quality Assurance, Product Development, Engineering, Operations, Purchasing, etc...)

Describe the long-term strategies of your company in terms of technology development, plant capacity, product mix, capital investment, manpower, etc

Is your company a subsidiary or division of a larger company? If so, please name the larger company.

1. Company Profile

Provide a brief company history & attach a company brochure. See Section 11 Attachment Checklist Below

Number of years in business_______ Years

Type of business

See Section 11 Attachments Checklist Below

Supplier Self-Evaluation

(Customer Service / Customer Satisfaction):

Human Resources - Please indicate how many people you employ in each department

(Sales) :

Amway / Access Business GroupStatement of Confidentiality

0. General Information

The person(s) filling out this self-evaluation will be responsible for the validity and completeness of the information provided. This evaluation is hereby conducted with the

consent of the supplier under a two-way Confidential Disclosure Agreement (CDA), that has already been established with Amway. As such, Amway is to treat all information

shared herein as strictly confidential as indicated within the CDA. This information will be used to evaluate your suitability as a supplier to Amway.

Vendor Number

(if existing Amway supplier)

Amway / ABG Item Number

(if existing supplier)

Raw Material or Product Name / Trade Name

(of item being considered)

Please indicate whether you are a manufacturer, distributor, agent, distributing manufacturer or other. What role will you take for product under consideration?

Manufacturing Facility Address

(for item being evaluated)

Off-Site Warehouse Location(s)

(where applicable)

Indicate your major business partner(s), major stockholder(s) and/or company ownership.

Amway Supplier Self-Evaluation Page 1


2/5

2.1

2.2

2.3

2.4

2.5

2.6

2.7

3.1 Dun & Bradstreet Number

3.2 Current Ratio = Current Assets / Current Liabilities

3.3 Cash Flow Ratio = EBITDA / (Interest + Current Maturities)

3.4 Leverage Ratio = Debt / EBITDA

3.5 Company sales (Previous year & Current year forecast)

3.6 Percentage of annual sales related to Automotive industry

3.7 Recent or planned merger or acquisition? Please explain.

3.8 Current Liabilities, Long Term Debt, Total Debt

3.9 Current Assets, Total Assets

3.10 Sales greater than 20% of total sales to one customer?

(If so, what is the % and what is the customer name)

3.11 Receivables greater than 20% of total with one customer?

(If so, what is the % and what is the customer name)

3.12 EBIT (Earnings Before Interest and Taxes) [$]

3.13 Net profit percentage [%]

3.14 Market Capitalization (Public) / Book Value (Private) [$]

3.15 Retained Earnings (% of income reinvested in business) [%]

4.1

4.2

4.3

4.4

4.5

4.6

4.7

4.8

What percentage of your total revenue is represented by your top 5 customers?

List your major products, unique technologies and capabilities.

4. Supply Chain Management (SCM)

Identify by name your top three customers.

NOTE: Please provide all figures based upon your local currency and local units of measure and clearly indicate those units (i.e. USD, EUR, CNY, JPY, KRW, lb., kg)

Do you have any program in place where you work with customers to allocate capacity to them? If so, please describe the program. What are the commitments that you expect

from the customers with which you have capacity planning programs in place?

What is the planning horizon for the production scheduling system? How far out do you have a firm production plan? (e.g X days, Y weeks, Z months, etc...)

SCM - Planning

In general terms, describe your company's program of contract review, manufacturing planning & scheduling

Indicate the industry sectors in which your products are used.

What is your market share (by region) of the product(s) being considered by Amway?

What is the forecasted (annual) production volume of the product(s) under consideration? Of the product category in total?

Are there any major upgrades or consolidations of your systems planned in the near future? (i.e. SAP integration, etc.)

What is the actual manufacturing cycle-time for a given minimum order quantity?

What type of computer systems do you utilize to manage your business ? Please name your ERP system (i.e. SAP, JDE, homegrown, etc).

What is your standard lead time from order entry to shipment? (Please provide your parameters/assumptions, minimum order quantity, etc...)

Is your company capable of receiving orders, sending order acknowledgments (order status) and invoicing electronically? If yes, how (EDI, EDIfact, XML).

3Financial Status

What is the forecasted (annual) sales turnover (USD) of the product(s) under consideration? Of the product category in total?

2Product and Market Status

Y N

Y N

Y N



3/5

4.9

4.10

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4.13

4.14

4.15

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4.17

4.18

4.19

4.20

4.21

4.22

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4.25

4.26

4.27

5.1

5.2

5.3

5.4

5.5

5.6

What is the approximate travel distance, time and freight options available for delivery to our manufacturing site(s)?

Do you have any records demonstrating your on-time and in-full delivery performance? If so, please attach report(s).

SCM - LEAN Supply Chain

Are you capable of delivering materials in flexible lot sizes that will be compatible with changes in our demand? How scaleable can you be in your quantities?

Are you capable of making daily or less-than-daily deliveries to our site(s) in support of our lean supply chain? Please explain your response.

Describe your process for purchasing raw materials. Do you have standing purchase agreements? How do you determine minimum inventory levels for key materials?

SCM - Purchasing

What are your major raw materials for the product under consideration and who are the primary suppliers for them?

Do you have a vendor / supplier management program? If so, please describe how you manage your supply base.

Does your company have a formal supplier performance measurement system in place? How are these results communicated back to your suppliers?

SCM - Distribution

SCM - Warehousing

Do you conduct mock recalls on a regular basis? If so, please indicate the last date and the corresponding results of the mock recall?

How does your company manage domestic transportation? Do you prefer to ship your products collect or pre-paid to your customers? If your company uses contract carriers,

please specify your three most preferred carriers.

How does your company track on time delivery performance?

Are you currently transporting product internationally? If yes, please list countries to which you are exporting.

Describe your supplier qualification/disqualification process, if applicable.

Do you follow a first-in / first-out (FIFO) material inventory policy? If so, please describe how you manage this policy.

Do you have, or would you consider having, a safety stock program for holding component/raw material/finished product inventory for specific customers? If yes, please

describe the available options that you offer your customers (i.e. Vendor Managed Inventory, Consignment Stock, Local Warehouse Emergency Stock, etc...).

Do you have additional distribution centers? Where are distribution centers located? (Attach a product distribution map) How do you qualify your distribution centers?

What is the total manufacturing capacity for each facility / product family? Available Capacity?

Do you have plans to add additional capacity ? If necessary, how long would it take you to expand available capacity?

Please provide a brief overview of your manufacturing facilities. List each manufacturing location and the products that are produced at each location.

Mfg. - Facilities and capacities

Describe your regular working schedule

(Shifts): __________ (Days per week): __________ (Working hours): __________

How do you schedule and perform your major plant maintenance? (Annual full shutdown / turnarounds, Rolling shutdown, Ongoing outages, etc...)

How do you proactively monitor market and supply conditions for your critical raw materials?

In the case of major plant outages / maintenance shutdowns, how do you communicate these to your customers & how do you plan inventory needs around them?

Describe how you manage your on-site and off-site warehouses (i.e. Material segregation, Temperature control, Housekeeping, Pest Control, etc...)

SCM - Inventory

5. Manufacturing

What is your companys policy on inventory stocking of raw materials and/or components & finished goods? What are your contingency plans in the event of raw material supply

shortages or other logistical problems?



4/5

5.7

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5.10

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5.14

6.1

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7.5

8.1

8.2

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8.4

Have you experienced any major quality issues or adverse events (affecting health & safety of consumers) within the past two years? If so, what are the main issues and how

have you addressed them?

What is your mean response time for providing a disposition to the customer for a complaint?

On your production process flow chart (to be attached), please mark the critical in-process control points and explain below if neeeded.

Please describe the origin and status of your major utility supplies (i.e. Electricity, Natural Gas, Water, etc)

Please explain the in-process control system(s) utilized within your production facilities (e.g. PLC, DCS, Local readouts, etc)

Do you have advanced equipment or technology that you feel gives you advantage over your competition? If so, please explain.

What is your overall production lead time / cycle time from raw material to finished product? (N/A if continuous process)

Please provide a sample of your root cause analysis and corrective action report.

Please list your major process equipment (include: Category, Type, Brand, Quantity & Capacity of each if available)

8Customer Service

How is your customer service department set up and how will we expect you to serve us? Will you provide a dedicated rep. to service our account?

Based upon previous experiences with your customers, list three steps Amway could take to reduce the total cost of doing business with your company.

Mfg. - Process and equipment

6Cost / Price Management

7Relationship Management

Please provide contact information for the individual (other than the sales rep.) who would oversee / manage any long-term business relationship with Amway

Are there any lessons learned from doing business with your other customers that may help Amway to achieve better efficiencies with you?

Please describe your process equipment maintenance program.

Are there any major plant renovations / changes / capital upgrades planned in the next 1, 3, 5 years?

Do you have a desire to enter into a long-term alliance partnership with Amway that would be mutually beneficial to our companies? (This would include data sharing,

technology and innovation exchange, etc)

Who in your company would be assigned to track and continuously improve performance metrics in partnership with Amway?

Are there any opportunities for cost reductions based upon available alternate material grades or specifications that we may not be aware of?

Do you have a dedicated customer communication / satisfaction person or team within your organization? If not, would you be willing to provide such a person to oversee our

account?

Do you have minimum order quantity requirements? If yes, are any costs added for shipping less-than minimum sized loads?

Is freight insurance typically included in the unit price of your product(s)?

What is your preferred method of payment? (i.e. Letter of Credit, Wire Transfer, Other)

Describe your level of insurance coverages (for facilities, equipment, inventory and transportation respectively)

Are you willing to provide payment term discounts (i.e. 2%, T/T 15 days received)?

Please attach a sample of existing performance measurement reports that are available to your customers. Specify the frequency (e.g. monthly, quarterly, etc..)



5/5

9.1

9.2

9.3

9.4

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9.6

9.7

10.1

10.2

10.3

10.4

10.5

10.6

10.7

Company Brochure Training Policy & SOP(s) Quality Objectives for Present Fiscal Year

Company Organizational Chart (Broad) Map of Distribution Centers Change Control SOP (if applicable)

Process Flow Diagram Performance Measurement Reports Process Capability Analysis (if applicable)

QA Manual or Table of Contents QA / QC Org. Chart (Detailed) Internal Audit Program SOP (if applicable)

SOP Index Quality Policy R&D Organizational Chart

Certificates, Licenses, Registrations On Time / In Full Delivery Performance Records

Can you provide documentation describing the raw materials as recommended by the EU Scientific Community for consumer products? (Chemical RMs only).

Have you notified (or do you intend to notify) your chemicals under REACH? (Chemical RMs only).

Is QA/QC a separate division? To whom do they report? Please attach QA / QC Organizational Chart

Please list the major testing and analytical equipment in your QA / QC lab(s).

Are you equipped and willing to work with Amway on new product or technology development?

Do you have product safety & regulatory staff in house with your company? (This is NOT EH&S, Industrial Hygiene, DOT).

Does your company maintain a written quality policy and quality objective? If yes please attach. If no, please explain.

9Quality Assurance and Quality Systems

Do you have an internal audit program? If so, please describe the program & attach the appropriate SOP(s). How you you track or trend intenal audit findings and drive them to

permanent correction?

Describe your Document and Record Control System. Do you have a formal change control / management system in place? If so, please attach SOP document(s).

Describe your R&D direction in next 1,3,5years

10Technical / Regulatory / R&D systems and capabilities

Research and Development department organizational chart (PLEASE ATTACH BELOW)

11. Required Attachments

What kind of quality standard do you manage your manufacturing and QA facilities to? (i.e. ISO9000, GMP, FDA, Food, Dietary Supplement, etc)

Do you track the capability of your process(es) vs. your specifications using SQC data? If so, please attach an example of your process capability analysis report.

What type of technology or equipment is available in your research & development facilities? Do you have pilot equipment for scale-up of processes?


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