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Sunshine 2.0: Open and Interactive Steven Clift Executive Director E-Democracy.org

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Local government and community democracy online presentation to national League of Women Voters convention.

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Page 1: Sunshine 2.0

Sunshine 2.0:Open and Interactive

Steven CliftExecutive DirectorE-Democracy.org

Page 2: Sunshine 2.0

Government by Day,

Citizen by Night

Page 3: Sunshine 2.0

Sunshine 2.0Vision. Demand. Goals.

Measures.

…for Local Democracy Online

Page 4: Sunshine 2.0

Government Online – PewInternet.orgApril 2010 report brings fresh data:

48% of internet users have looked for information about a public policy or issue online with their local, state or federal government

46% have looked up what services a government agency provides 41% have downloaded government forms 35% have researched official government documents or statistics 33% have renewed a driver’s license or auto registration

31% use online platforms such as blogs, social networking sites, email, online video or text messaging to get government information

23% participate in the online debate around government policies or issues, with much of this discussion occurring outside of official government channels.

Page 5: Sunshine 2.0

Framing Indicators(with examples)

Help us shape them.

Early “big ten” draft available.

Page 6: Sunshine 2.0

1. What government wants to tell us.

Page 7: Sunshine 2.0

A home page says 1,000 words.

Minneapolis wants so: Share news it has decided is

important Highlight “results” Use social media Provide non-English

information Promote services strongly

Minneapolis must: Post salaries of top three paid

employees for 90 days on home page

Page 8: Sunshine 2.0

2. What government must tell us. What we feel we

need to know.

“public=online”? – Transparency campaign by the Sunlight

Foundation

Accountability information.

Page 9: Sunshine 2.0

Timely Access to

InformationKey e-service –

e-alerts so you can ACT on information before it is too late!

Page 10: Sunshine 2.0

Public Meeting

s On-Demand

Linked video, documents

Also see PublicMeetings.Info

Page 12: Sunshine 2.0

Budgets and Spending

South Carolina state agencies must put spending information online

Comptroller promoting local government efforts

Page 13: Sunshine 2.0

3. What we want to tell government

Communication. Understanding the “will of the people” in

government.

Page 14: Sunshine 2.0

Contact Me!

Old and new clash online –

“Current agendas are posted in front of City Hall in King Plaza on the elevator walls …”

Page 15: Sunshine 2.0

Sorting Policy Input from

Service Queries

Menlo Park, CA

“Community Engagement Feedback”

Both citizen and government can track responses

Page 16: Sunshine 2.0

4. What we need to “hear” from each other publicly in the context of

government decisions

Imagining online public spaces and hearings?

Page 17: Sunshine 2.0

Great Councilmember Page, But Disconnected from Two-way

Page 18: Sunshine 2.0

Tip Toe in the FacebookReal-names giving some governments confidence to create Facebook Pages with open comments

Why not elsewhere?

Page 19: Sunshine 2.0

5. Community collaboration, problem-solving, and inclusive

engagement

Page 20: Sunshine 2.0

This page left intentionally blank.

Let’s make this happen.

Page 21: Sunshine 2.0

Democracy Home Page

Let’s be citizen-centric online in government.

Page 22: Sunshine 2.0

Democracy Home PageHow process works, effective participation

Decision-making information

Who represents you? Good tools for elected officials

Local laws and rules

Local elections

Budgets, spending, and taxes

Accountability Ethics, Freedom of Information, Transparency data, your rights, etc.

Page 23: Sunshine 2.0

Democracy “Home”

AskBristol.org

– A world leading local e-democracy city (UK)

Page 24: Sunshine 2.0

Democracy “Home”Palo Alto giving it a try with “Know Zone”

Secrecy image?

Page 25: Sunshine 2.0

Next Generation Local Democracy Features

More examples!

Page 26: Sunshine 2.0

Gathering Public InputSanta Cruz – UserVoiceAmherst – LocalocracyManor “Labs” Texas

Page 27: Sunshine 2.0

Freedom of Information RequestsUK WhatDoTheyKnow.com shares results online

Page 28: Sunshine 2.0

Deep TransparencyE-mail sent to all Palo Alto City Council members before meetings

Data sets in Washington DC

Page 29: Sunshine 2.0

Really Deep TransparencyPost-Communist Estonia appreciates “public=online”Tallinn’s Document Register, National X-Road provides secure access to private data held on you

Page 30: Sunshine 2.0

Community-wide Support for

Democracy OnlineWebinar preview:

http://e-democracy.org/webinars

Page 31: Sunshine 2.0

Locals Online

What are the media, community groups, active citizens and others doing to foster and support local democracy online?

What can “communities” themselves do to address public challenges and address social needs if they have the online tools?

See recent “Neighbors Online” report from PewInternet.org and Locals Online community.

Page 32: Sunshine 2.0

The “default” local online news commenting experience is …

Most people see, expect public conflict.

Sharp contrast with private social networking.

Page 33: Sunshine 2.0

“The most democratizing aspect of the Internet

is the ability of people to organize and communicate in groups.”

- Steven Clift in “Democracy is Online” article published by Internet Society, 1998

Page 34: Sunshine 2.0

Neighbors Online – PewInternet.org27% of American adult Internet users (or 20% of adults overall) use “digital tools to talk to their neighbors and keep informed about community issues.”

14% read a blog dealing with community issues at least once in the last year

13% exchanged emails with neighbors about community issues 7% say they belong to a community e-mail list (more women) 6% communicated with neighbors by text messaging on cell phones 5% joined a social network site group connected to community

issues 3% followed neighbors using Twitter Read full report

Lower income, Latino, rural need to be included Analysis on E-Democracy.org blog.

Page 35: Sunshine 2.0

CC:, E-Lists, Placeblogs, Social Nets

CC: E-mail The simple sheet of paper passed around at National Night Out

E-mail Discussion Lists E-Democracy.org, Google/YahooGroups, DC nhoods, Brooklyn

parents

Placeblogs Cornerstone of “citizen journalism” online, sometimes “watch

dog” protest sites

Local Social Networks Facebook Pages/Groups, Ning Sites, etc.

Page 36: Sunshine 2.0

Creating Public Space

- Issues Forums

City Hall

“SecondaryNetworks”

e-mail forwards Civil Society

PersonalNetworks

Local MediaCoverage

Librarian

Reporte

rArts

Gro

up

City Councilor

Candidate

Local Biz

Ctize

n #1

Advocacy Group

Neighborhood Leader

Mayor

Forum M

an ag er

Citizen

500

Polic

e

Citizens

Issues Forum

GroupServer e-mails posts

web view

Subscribe onceCommitment securedPost via e-mail/web

New Resident

Page 38: Sunshine 2.0

Many Purposes

Meet

Communicate

Socialize

Share Information, Contacts, Advice

Support Neighbors

Exchange Opinions

Media Accountability

Community News

Announce/Invite

Organize

Collaborate

Problem-solving

Build bridges/Inclusion

Influence Government

Page 39: Sunshine 2.0

ConclusionThe real e-revolution starts with

your small group exercise.

Page 40: Sunshine 2.0

Further Information

Steven Clift [email protected] @democracy on Twitter 612-234-7072

Links http://blog.e-democracy.org http://e-democracy.org/p3 http://stevenclift.com

Slides also available from: http://www.slideshare.net/netclift

As part of Participation 3.0 we are:

Convening and working to “move the field”

Plotting a “Locals Online” roll call webinar

Working with League of Women Voters on “Sunshine 2.0” guide for local evaluation of govs online support for democracy

Working with OpenPlans.org on “DemocracyMap”

Really pushing inclusion in online civic engagement

Developing next generation partnership proposals by 4Q