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SunGuide SunGuide SM SM Software Development Project Software Development Project Operator Training Operator Training CDRL 5-2.3 CDRL 5-2.3

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Page 1: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

SunGuideSunGuideSMSM Software Development Project Software Development Project

Operator TrainingOperator TrainingCDRL 5-2.3CDRL 5-2.3

Page 2: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 2

AgendaAgenda

SunGuideSM Overview User Interface Topics

– Operator Map– Cameras and Video– Traffic Monitoring– Traveler Messages– Incident Response– Ramp Meters– Equipment Inventory

Style– Slides– Live demonstration– Hands-on

Page 3: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 3

SunGuideSM Overview

Page 4: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 4

SunGuideSunGuideSMSM Architecture Architecture

Page 5: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 5

SunGuideSunGuideSMSM Characteristics Characteristics

User interface:– Browser based– No files installed on local machine

Permissions:– Many permissions available per subsystem– Set for each operator by SunGuideSM Administrator – What permissions you have determine what you can do– Remember what permissions you have been given

Page 6: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 6

SunGuideSunGuideSMSM Permissions Permissions

Center to Center (C2C):– Allow changing remote CCTV devices– Allow changing remote DMS devices– Allow changing remote HAR devices– Retrieve remote device and event status data– Retrieve user permission data

Closed Circuit Television (CCTV):– Add, modify and delete camera groups – Add, modify and delete cameras – Add, modify and delete user – Control camera – Override lock – Perform advanced camera functions– Receive camera data – Receive camera group data – Receive camera status updates – Receive user data

Data Archiving (DA)– Allows the holder to configure the DA

properties– Allows the holder to retrieve the DA properties– Allows the holder to retrieve the user list

Dynamic Message Sign (DMS):– Activate or terminate a scheduled sequence – Add and delete approved words – Add, modify, and delete a DMS – Add, modify, and delete and DMS group – Add, modify, and delete messages and libraries – Add, modify, and delete sequences and

libraries – Echo the message on a DMS – Log in to the DMS subsystem – Modify the system configuration – Modify user privileges – Override the message on a DMS or DMSs (no

conflicts) – Query and modify DMS status – Receive updates of the status of

communication with a DMS – Reset a DMS controller – Resolve both spelling and message conflicts – Resolve message conflicts – Resolve spelling conflicts – Retrieve DMS data – Retrieve active sequences – Retrieve approved words list – Retrieve DMS groups – Retrieve message libraries – Retrieve sequences and libraries

Page 7: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 7

SunGuideSunGuideSMSM Permissions: Permissions: continuedcontinued

Dynamic Message Sign (DMS) – continued:– Retrieve system configuration – Retrieve the current operational status of a

DMS – Retrieve the current status of a DMS – Retrieve the list of users – Retrieve the message currently displayed on

a DMS – Send a message to a DMS or DMSs – Set a DMS's brightness level – Terminate the current message on a DMS or

DMSs

Graphical User Interface (GUI):– Edit a message in a MAS queue– Edit a message in an IM response plan– Enter a manual DMS message– Enter a manual HAR message– Set system settings (e.g. frequency of alarms

being repeated)

Highway Advisory Radio (HAR):– Add, modify, and delete HARs– Allow retrieval of status– Receive HAR user privilege data– Receive add, modify and delete HAR info– Send HAR message– Set HAR status to out-of-service or active– System access to HAR subsystem

Incident Management:– Allows the holder to configure the IM

system – Allows the holder to create, alter and

close events – Allows the holder to create, alter and

remove plans – Allows the holder to create, alter and

remove response resources plans – Allows the holder to respond to traffic

events using devices and resources – Allows the holder to view event related

data from system – Allows the holder to view plan related

data from system – Allows the holder to view resource

related data from system – Allows the holder to view route related

data from system – Take ownership of an event

Page 8: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 8

SunGuideSunGuideSMSM Permissions Permissions continuedcontinued

Inventory and Maintenance System (IMS)– Allow adding, modifying, or deleting

equipment– Allow adding, modifying, or deleting locations– Allow adding, modifying, or deleting vendors– Allow retrieving history for equipment– Receive notification for new, modified, or

deleted equipment– Receive notification for new, modified, or

deleted locations– Receive notification for new, modified, or

deleted vendors– Receive notification that status has changed

for a piece of equipment– Receive notification that user permissions

have been modified

Message Arbitration Subsystem (MAS):– Blank the queue for a device – Modify the queue for a device – Receive queue data updates (actual queue

contents) – Receive queue failure messages – Receive queue status updates – Receive queue update notices (only

notification) – Receive updates to user privilege data – System access to the queuing system

Ramp Meter System (RMS)– Add, modify and delete ramp meter controller groups– Add, modify and delete ramp meter controllers– Modify default system data (e.g. fuzzy meter

parameters)– Retrieve default system data (e.g. fuzzy meter

parameters)– Retrieve equipment group data– Retrieve ramp meter controller data– Retrieve ramp meter controller status– Retrieve user privileges

Roadway Weather Information System (RWIS)– Add, modify, delete stations– Modify the poll cycle for stations– Receive RWIS user privilege data– Receive station data– Receive station status updates– Set RWIS status to out-of-service or active

Safety Barrier (SB)– Add, modify, delete SB stations– Receive SB station status updates– Receive SB user privilege data– Receive event data– Receive station data– Reset SB station– Schedule events for SB stations– Set SB station status data

Page 9: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 9

SunGuideSunGuideSMSM Permissions: Permissions: continuedcontinued

Transportation Sensor Subsystem (TSS):– Add, modify and delete detectors – Define highway links – Map detectors to links and lanes – Modify alarm thresholds for links and lanes – Modify the poll cycle for detectors – Receive detector status updates – Receive link updates from detectors – Receive notification of triggered alarms – Receive user permission information

Travel Time (TvT):– Configure travel time parameters– Receive travel time data – Receive travel time device data– Receive travel time link data – Receive travel time message data– Receive travel time option data– Receive travel time user data

Video Switch (VS):– Add, modify and delete inputs – Add, modify and delete outputs – Add, modify and delete switches – Add, modify and delete user – Add, modify and delete video tours – Receive active video tour data – Receive input data – Receive input status updates – Receive output data – Receive output status updates – Receive switch data – Receive user data – Receive video tour data – Retrieve video snapshots – Start and stop video tours – Video switching

Video Wall System (VWS):– Allow connections of source to viewer – Configure the video wall – Retrieve connection information – Retrieve user permission information – Retrieve video tour information – Retrieve wall geometry information

Page 10: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 10

Operator MapGUI: Graphical User Interface

Page 11: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 11

GUI / Graphical Map: OverviewGUI / Graphical Map: Overview

Browser Based– HTML: Hypertext Markup Language

– SVG: Scalable Vector Graphics

Workstation software– Adobe SVG plug-in

– Roadgeek font (optional)

Home page– Operator Map: map.html

Page 12: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 12

Logging InLogging In

Username and Password– Case sensitive

– Administrator sets privileges

Subsystem Loading Progress Displayed Watch System Messages for Extra Information

Page 13: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 13

Map: Managing Your ViewMap: Managing Your View

Zooming:– Zoom buttons in Navigation Panel– Rubber band zooming:

• position mouse• press left mouse button• position mouse• release button

– Cannot zoom to blacked outzoom levels

Panning:– Left click on map– Moves selected position to center

Cities / Districts:– Drop down box in panel

Page 14: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 14

Map: General ConceptsMap: General Concepts

Device Status– Active: Operating normally– Error: Communication or other problem, will be polled

normally– Failed: Several consecutive errors, will no longer be

polled normally– Out of Service: Manually disabled– Device icons typically colored based on status

Device / Event Icons– Left click: Status– Right click: Context menu for item

Main Context Menu– Right click on background of map– Common functionality for each subsystem

Page 15: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 15

Map: PreferencesMap: Preferences

Preferences Menu– Icon Legend

• Shows icon descriptions

– Save Current Map View• Recenters zoomable area

of map

– Save Current Window Positions• Windows will reopen to current position• General windows will reopen on login

Page 16: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 16

Preferences: Changing ColorsPreferences: Changing Colors

Customizable Colors: Icons, Roadways, Background How to Select a Color

– Select an Object Type, press Modify Colors– Select an Attribute– Select a color and darkness, press OK– Press Restore Default to revert to normal Attribute color

Press Done to apply new colors– If there are many objects on the

map, this may take a while

Page 17: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 17

Preferences: Icon Sets Preferences: Icon Sets

Control Zoom Level Where Icons Appear– Select an icon type

– Select the zoom level to begin displaying that type

– Zoom levels are indicated byyellow Navigation Panel bars

Note:– Highway shields appear

at various zoom levels as determined by administrator

– Shields may be hidden abovea zoom level, but will behavenormally when zoomed in to the selected level

Page 18: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 18

Preferences: Select MapsPreferences: Select Maps

Selectively Load Detailed Maps– State Roads: US and FL highways– Local Roads: All roadways– Linear Water: Rivers, creeks, etc.– Bodies of Water: Lakes, ponds, etc.

Select Counties or Districts Warning

– Local Roads include many roads– Loading local road data can take

several minutes– Performance after loading is slowed,

but usable

Recommendation– State Roads for local District– Use Update Current View for

temporary map selections

Page 19: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 19

Preferences: Select SubsystemsPreferences: Select Subsystems

Select Subsystems to Login to– Subsystems which are not selected will not be available– Disable subsystems user has no permissions for

Does not take effect until next login

Page 20: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 20

Preferences: Systems SettingsPreferences: Systems Settings

Typically Only Available to Administrators Set Frequency of Alarms Set Frequency of TSS Map Data Updates

Page 21: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 21

Cameras and VideoCCTV: Closed Circuit Television

VS: Video SwitchingVWS: Video Wall System

Page 22: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 22

Cameras and Video: Cameras and Video: Context MenusContext Menus

Main CCTV Context Menu

Camera IconContext Menu

Main VS Context Menu

Main VWS Context Menu

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Operator Training 23

CCTV Camera ControlCCTV Camera Control

Control Camera– Pan– Tilt– Zoom– Focus– Iris

Lock:– Gather (Automatic)– Release– Override

Presets:– Save– Recall

Selected Camera May Be Controlled By USB Joystick

Page 24: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 24

CCTV: CCTV: Advanced Camera FunctionsAdvanced Camera Functions

Camera Menus– Select display time– Up, Down, Left, Right

buttons navigate– Enter to select– Some cameras use page and

value buttons, some do not

Detailed Data– Select data type– Select additional

parameters, if necessary– Press Get Details– Response will be displayed

in a new window

Page 25: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 25

CCTV: USB Joystick ControlCCTV: USB Joystick Control

Move Stick Left / Right to Pan Move Stick Up / Down to Tilt Button Functions

– Zoom In– Zoom Out– Focus In– Focus Out

Configuring– Select a function– Press the desired button

Changes Take Effect Immediately Save Settings to Store Configuration

Page 26: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 26

Video Switching OverviewVideo Switching Overview

Video transmission technology– Digital video (MPEG)– Only compatible sources and destinations may be

connected• VBrick and Teleste are compatible• VBrick and iMPath are not compatible• All video within a center should be compatible with

displays in that center Displays

– Local: Associated with the local workstation– Shared: Visible by multiple people

Video tours– Tours can be created/manager by operators– Same compatibility restrictions apply

Page 27: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 27

Video Switching DialogsVideo Switching Dialogs

Displaying Video– Left click on either

• Source• Tour

– Left click on destination– Warning appears in System

Messages if source and destination are not compatible

Tours– Add available sources to

tour– Set dwell time to display

each source

Page 28: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 28

Video WallVideo Wall

Wall Configuration– Barco software

Displaying Video– Left click on either

• Source• Tour

– Left click on viewer

Changing Layouts– Select current layout (if

any) and deactivate it– Select new layout and

activate it– Note: Layouts cannot be

edited, only selected

Page 29: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 29

American Dynamics KeyboardAmerican Dynamics Keyboard

Manual Control Panel (MCP) Capabilities

– Control CCTV devices (pan, tilt, zoom, focus, iris)– Switch video (monitors or video wall)– Display tours

Device Naming– Numeric prefix required for cameras, monitors, and

video wall viewers (example: 101-CCTV1)

Page 30: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 30

AD Keyboard Commands AD Keyboard Commands (ADCC300 Keyboard)(ADCC300 Keyboard)

Select Camera to Control– Enter numeric camera identifier using keypad– Press the CAMERA key– Camera identifier will be displayed on camera LED

Control the Camera– Move joystick to pan / tilt camera– Twist the joystick knob to zoom camera– Press the NEAR or FAR keys to adjust camera focus– Press the CLOSE or OPEN keys to adjust camera iris

Override Another User’s Camera Lock– Press the F1 key.

Page 31: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 31

AD Keyboard Commands – AD Keyboard Commands – continuedcontinued

Define a Camera Preset– Enter numeric preset identifier (1-99) using keypad– Hold SHIFT key and press PRESET key

Move to a Specified Camera Preset– Enter numeric preset identifier (1-99) using keypad– Press PRESET key

Move to Next Camera Preset– Press SEQUENCE key– If just selected, camera will move to first preset– Otherwise, camera will move to next available preset– Once last preset is reached, key is disabled– To reset, reselect camera

Page 32: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 32

AD Keyboard Commands – AD Keyboard Commands – continuedcontinued

Video Switching– Enter numeric monitor / viewer identifier using keypad– Press MONITOR key– Identifier will be displayed on monitor LED– Enter numeric camera identifier using keypad– Press the CAMERA key– Identifier will be displayed on camera LED– Camera becomes selected for control

Select Next or Last Camera– Enter numeric monitor / viewer identifier using keypad– Press MONITOR key– Identifier will be displayed on monitor LED– Press NEXT or LAST key– Next or previous camera in list of active cameras will be

displayed and selected for control

Page 33: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 33

Traffic MonitoringTSS: Transportation Sensor Subsystem

RWIS: Roadway Weather Information SystemSB: Safety Barrier

Page 34: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 34

Traffic Monitoring: Traffic Monitoring: TSS Context MenusTSS Context Menus

Main TSS Context Menu

Detector IconContext Menu

Uninstrumented LaneContext Menu

TSS Instrumented LaneContext Menu

Active AlarmContext Menu

Page 35: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 35

TSS OverviewTSS Overview

Detector Types– RTMS: Remote Traffic Microwave Sensor – MVDCS: Microwave Vehicle Detection System– Inductive Loops– User Interface does not differentiate between detector types

Traffic Data– Speed and occupancy data down to the “lane” level– Generates “alarms” which indicate an abnormal traffic

condition

Data Organization– Lane: Individual detection zone (one point on freeway)– Link: Collection of lanes across freeway– Detector: Field unit which collects traffic data

Page 36: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 36

TSS Detailed DataTSS Detailed Data

Traffic Data (all lanes of link)– Lane Speed

• Current average speed

• Last reported speed

• Current alarm threshold

– Occupancy• Current average occupancy

• Last reported occupancy

• Current alarm threshold

– Volume (if supported)• Last reported volume

Detector Status– View and change operational

status

Page 37: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 37

TSS Current AlarmsTSS Current Alarms

Alarm Thresholds– Established by administrators– Vary by time of day and by link– Alarms triggered by low speed or high occupancy– Alarms indicated on map by flashing lanes

Table of Current Alarms– Select and Dismiss: Alarm cancelled with no action– Select and Generate Incident: Creates new event based on alarm

location

Page 38: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 38

Traffic Monitoring: Traffic Monitoring: Other Context MenusOther Context Menus

Main RWIS Context Menu

RWIS Station IconContext Menu

Main SB Context Menu

SB Station Context Menu

Page 39: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 39

Traffic Monitoring: RWIS StatusTraffic Monitoring: RWIS Status

Weather Conditions at RWIS Station– Air

• Air Pressure• Visibility• Situation (clear, cloudy)

– Pavement• Temperature• Freezing Point• Black Ice• Surface Treatments

– Precipitation• Precipitation Type• Current Depth• Accumulation Rate• Humidity

– Temperature• Air temperature• Dew point

– Wind• Average Speed / Direction• Current Speed / Direction• 10 Minute Gust Speed /

Direction

Page 40: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 40

Traffic Monitoring: Safety BarrierTraffic Monitoring: Safety Barrier

Monitors Vehicles Leaving Roadway– Alarm is generated if vehicle breaks barrier at

roadside

– Indicated on map by flashing SB icon

– Pressing Acknowledge cancels the alarm

Page 41: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 41

Traveler MessagesMAS: Message Arbitration Subsystem

DMS: Dynamic Message SignsHAR: Highway Advisory Radio

TvT: Travel Times

Page 42: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 42

Traveler Messages: Traveler Messages: Context MenusContext Menus

Main DMS Context Menu

Main MAS Context Menu

Main HAR Context Menu Device Icon Context Menus

DMS Trailblazer (DMS) HAR

Page 43: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 43

MAS OverviewMAS Overview

Message Queue for Each Device– List of all messages that currently should be displayed– Priority from 1 to 256 assigned to each message– Highest (closest to 1) priority is displayed

• If two messages share highest priority, first one sent wins– If queue is empty, device is blanked

Default Priorities (can be changed)– 1: Manually created messages– 2 – 255: Used by Incident Management system– 256: DMS message sequences– Travel Time messages typically have default near 256

DMS and HAR Messages Redirected to MAS– Send Message: Add Message to Queue– Blank Device: Remove All Messages from Queue

Page 44: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 44

MAS DialogsMAS Dialogs

Queue Manager– Displays all device

queues, status– Filter by device type,

queue status, etc.

Device Queue– Displays all queued

messages– Edit message text,

priority

Page 45: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 45

DMS Status DialogsDMS Status Dialogs

Short Status– Left click on icon– Current message

Detailed Status– Current message– View and change

• Operational status• Brightness• Control Mode

– Request extended status– Commands

• Blank sign• Send message• Diagnostic commands

Page 46: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 46

DMS Extended Status ScreensDMS Extended Status Screens

Detailed diagnostic information as reported by the sign (protocol sometimes limits data)

Page 47: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 47

DMS Send MessageDMS Send Message

Available Functions– Load saved message from libraries– Edit or create new message (formatted for sign size) – Set attributes of message (duration, priority, etc.)

Message Sent to MAS Queue for Device

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Operator Training 48

DMS Spelling ConflictsDMS Spelling Conflicts

Approved Words– Administrators specify which words are acceptable for messages– Messages with other words generate Spelling Conflicts

Spelling Conflict Dialog– Appears to all users with approval permission– Response of first user to reply is acknowledged– May approve, reject, or modify conflicting message

Only Triggers as Message is Sent to Sign from MAS– Adding messages to queue does not check spelling

Page 49: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 49

DMS Message LibrariesDMS Message Libraries

Message Libraries– Contain stored messages used

frequently– May have sub-libraries

Message Library Dialog– Manage libraries– Manage sub-libraries– Manage stored messages

Page 50: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 50

DMS SequencesDMS Sequences

Sequences– Series of messages to be placed on

specified signs at specified times Sequence Library Dialog

– Manage libraries of sequences– Manage sub-libraries

Edit Sequence Dialog– Manage sequences– Manage the sequence items stored

Page 51: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 51

DMS GroupsDMS Groups

DMS Groups– Collection of several DMS devices– Can issue same command to all devices at once

• Send message (public service announcements)• Update status

DMS Group Editor– Add, rename, delete groups– Change devices in groups

Page 52: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 52

DMS TrailblazersDMS Trailblazers

Trailblazers Treated as Simplified DMS Devices– View current display– Adjust brightness– Add message to

MAS queue

Can Be ManuallyAdded to ResponsePlans

Page 53: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 53

HAR Status DialogHAR Status Dialog

Current Message– Link opens audio version of message, if available– Status of beacons (flashing lights)

Controls– Set operational status– Turn beacons on / off– Send message

• Add to queue– Stop message

• Blank queue

Page 54: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 54

HAR Send MessageHAR Send Message

Available Functions– Edit or create new message– Set attributes of message (duration, priority, etc.)

Note: No approved word list for HAR messages Message Sent to MAS Queue for Device

Page 55: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 55

Traveler Messages: Travel TimesTraveler Messages: Travel Times

Main Travel TimesContext Menu– “Stop Generating Messages” may be selected if

messages are currently being generated– “Start Generating Messages” may be selected if

messages are not currently being generated

Context Menu of Deviceswith Travel Times– “Enable Travel Time

Messages” may be selected if messages are disabled for the device

– “Disable Travel Time Messages” may be selected if messages are enabled for the device

Travel Time messages, devices, and message priority are configured by administrators

Page 56: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 56

Incident ResponseIM: Incident Management

C2C: Center to Center

Page 57: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 57

Incident Management Incident Management Context MenusContext Menus

IM Main Context Menu

Event Icon Context Menu (owned by user)

Event Icon Context Menu (other owner)

Page 58: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 58

Event Manager DialogEvent Manager Dialog

Lists Current SunGuideSM Events

Display Options– Filter on event status– Filter on event owner– Change order

Closed Events– Removed from map– Remain in database– Displayed in Event Manager

dialog for period of time• Default: one hour

Page 59: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 59

IM Event LifecycleIM Event Lifecycle

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Operator Training 60

IM Event CreationIM Event Creation

Event Sources– Manually created– From TSS alarms

After Creation– Confirm, or– False alarm

Bold Fields– Required– Most prefilled

Page 61: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

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Event Basic InformationEvent Basic Information

Event name– Automatically generated by SunGuideSM

– Can be edited Severity

– Affects distance signs will be recommended Owner

– Operator responsible for event Event Status Buttons

– Click to change status and mark timestamp

Page 62: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 62

Event Location InformationEvent Location Information

Latitude/Longitude– Automatically generated by SunGuideSM

– Can be edited (use context menu to place on map)

Prefilled Fields (if event placed on lane diagram)– Milepost– Roadway– Cross Street– Direction

Event is Located– Default: At (can be changed to Before or Beyond)

Page 63: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 63

Event Lane ConfigurationEvent Lane Configuration

Before Requesting Response Plan– Configure lane layout (mainlanes, ramps, etc.)– Mark lanes blocked by event

Blocked Lanes Determine Response Plan Messages

Initial Layout– Based on lane schematic on map, if event is on

schematic– Defaults to two shoulders on each side

Lane Numbering (1 to N lanes)– Lane 1: Left side, nearest median (yellow stripe)– Lane N: Right side, furthest from median (white stripe)– Lane order does not change based on event direction

Page 64: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 64

Event Lane TypesEvent Lane Types

Lane Types– M (square) – Main Lane– H (diamond) – High Occupancy Vehicle lane– On (up triangle) – On ramp– Off (down triangle) – Off ramp – On Off (hexagon) – On / Off ramp – Sh (circle) – Shoulder– C/D (rectangle) – Collector / Distributor (access) lane

Left / Right Click on Type Graphic to Change

Page 65: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 65

Event Lanes BlockedEvent Lanes Blocked

Lane Blockage Indicators– Green Arrow – Lane Clear– Orange Barrel – Lane Blocked– Question Mark – Unknown (assumed Clear)

Left / Right Click on Blockage Graphic to Change

Page 66: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 66

Event Type Specific DetailsEvent Type Specific Details

Event Types– Congestion– Special Event– Weather– Construction– Disabled Vehicle– Safety Message– Action Required– Incident

Page 67: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 67

Other Event Details: WeatherOther Event Details: Weather

Adverse Weather button– Record current weather situation in event history

Page 68: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 68

Other Event Details: ContactsOther Event Details: Contacts

Contacts button– Select contacts to be informed about an event– Update messages are sent to contacts by email– Event notification settings for contacts are managed by

administrators

Page 69: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 69

Other Event Details: Other Event Details: Alternate RoutesAlternate Routes

Alternate Routes button– Record alternate route information in the event history

Page 70: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

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Other Event Details: ParticipantsOther Event Details: Participants

Participants button– Select resources to be assigned as participants of

event– Timestamps stored in event history for each participant

• Time participant was notified of event

• Time participant arrived on scene

• Time participant left scene

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Other Event Details:Other Event Details:Associated EventsAssociated Events

Associated Events button– Record events related to current event in event history– Associating events does not affect responses for either

event

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Other Event Details: HistoryOther Event Details: History

History button– View all history log entries recorded for event– Manually add new log entry for event history

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Event Entry OptionsEvent Entry Options

Options at Bottom of Event Data Dialog– Recenter map to event location– Take or release ownership of event– Save current edits to event record– Save current edits and request recommended response

plan

Find Cross Street– On main IM context menu– Simplifies locating cross street for manual event creation

Page 74: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 74

Device Selection AlgorithmDevice Selection Algorithm

Maximum Distance of Recommended Devices Based on Severity– Level 1: least severe, smallest distance– Level 2: moderate, medium distance– Level 3: most severe, largest distance

Distance Calculation– DMS devices: Freeway travel distance– HAR devices: Point-to-point distance

Recommended Message Priority– Priority decreases further device is from event– Priority algorithm: 2 + (Distance from device to event)

Many Criteria Configurable– May be changed by local administrators

Page 75: SunGuide SM Software Development Project Operator Training CDRL 5-2.3

Operator Training 75

DMS Distance CalculationDMS Distance Calculation

DMS Devices Linked– Next and previous signs on same and other freeways– Configured by administrators

Sample Sign Layout

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DMS Distance CalculationDMS Distance Calculation

Selecting Signs for Event– Signs along all freeways which could lead to event identified– Signs within maximum distance included in response plan

Possible Signs for Sample Event

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Recommended Response PlansRecommended Response Plans

Recommended Response Plans– Messages built according to message

templates configured by administrator– Devices selected by distance

May Change Recommendation– Search distance may be modified– Recommended Response Plan may

be used as base for editing final response plan

Existing Response Plan Choices– Replace existing with new plan– Add new plan over existing plan– Add only devices which are not in

existing plan

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Managing Response PlansManaging Response Plans

Response Plan Source– Recommended Response Plan– Created from scratch

Add Devices– Buttons in dialog– Right click on map icons– Devices available from C2C may be added

Edit / Remove Device Messages Activate Plan

– Sends messages to local MAS queues– If C2C devices included, sent to remote MAS

queues (at center that “owns” device)– Messages display if highest priority

Terminate Plan– Removes messages from local MAS queues– If C2C devices included, removes messages

from remote MAS queues (at center that “owns” device)

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Incident Response:Incident Response:C2C Context MenusC2C Context Menus

Center to Center Main Context Menu

Remote Camera Icon Context Menu

Remote DMS Icon Context Menu

Remote HAR Icon Context Menu

Remote RWIS Icon Context Menu

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Incident Response: Incident Response: Remote CamerasRemote Cameras

Remote Credentials– Must provide valid username / password for remote

center

Available Commands– Lock camera– Pan / Tilt by number of degrees– Zoom by percent– Move to preset

Video– Not directly

provided by C2C

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Incident Response: Incident Response: Remote DMS DevicesRemote DMS Devices

Available Data– Current message– Device status

Available Control– Send message– Requires valid username / password in remote center– Access to local message libraries available– Message subject to remote approved words list– May require remote approval for message to be

displayed

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Incident Response: Incident Response: Remote HAR DevicesRemote HAR Devices

Available Data– Current message– Device status

Available Control– Send message– Requires valid username / password in remote center– May require remote approval for message to be

broadcast

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Incident Response:Incident Response:Remote RWIS DevicesRemote RWIS Devices

Available Data– Overview

• Temperature• Humidity• Visibility• Wind speed• Wind direction• Air Pressure• Precipitation type

– Air• Air Pressure• Visibility

– Pavement• Condition• Temperature

– Precipitation• Type• Rate• Accumulation• Humidity

– Temperature• Air temperature• Dew point

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Incident Response:Incident Response:Remote IncidentsRemote Incidents

Incident List

Description of Remote Incidents

Cannot Be Modified Remotely

Incident Details

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Incident Response:Incident Response:Remote Lane ClosuresRemote Lane Closures

Lane Closure List

Description of Remote Construction

Cannot Be Modified Remotely

Lane Closure Details

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Ramp MetersRMS: Ramp Metering Subsystem

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RMS Context MenusRMS Context Menus

RMS Main Context Menu

Ramp Meter Controller (RMC) Icon Context Menu

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RMS Metering ControlRMS Metering Control

View Current RMC Data View and Change

– Operational Status– Metering Range– Metering Rate– Central Control Mode

Access RMC Alarms Send Firmware

Parameters to RMC

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RMS Central Time of DayRMS Central Time of Day

Schedules RMC Metering Algorithm to Use Time of Day

– Days of week– Start / End times– Selected Algorithm

Special Event– Events defined by

administrator

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RMS Alarms and ResetRMS Alarms and Reset

RMC Alarms Dialog– Displays current alarm

conditions from controller

RMC Reset Dialog– Choose whether to

reset• Loops

• Firmware

• Communication

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RMS Firmware ParametersRMS Firmware Parameters

Allows Detailed Configuration of Device Recommended for Expert Users Only

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Equipment InventoryIMS: Inventory and Maintenance Subsystem

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IMS Context MenusIMS Context Menus

IMS Main Context Menu

IMS Managed Device Context Menu

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IMS Equipment DialogIMS Equipment Dialog

IMS Equipment Data– Linked Device– Type– Status– Location– Manufacturer– Vendor– Serial Number– Model Number– Firmware Version– Purchase Date– Install Date– Warranty Info

May View Printable Version of Data

Filter / Sort By– Manufacturer– Vendor– Type– Model Number– Status– Linked Devices

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IMS Equipment HistoryIMS Equipment History

View Repair / Maintenance Log Entries of Device– Status / Repair status– User who logged change– Work order of change– Description

Manually Add New Log Entry

Change IMSLocation ofDevice

PrintableVersion of DataAvailable

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Questions / Answers