summary report - mar 24, 2013 - a framework for business intelligence incorporating agile and...

7/29/2019 Summary Report - Mar 24, 2013 - A Framework for Business Intelligence Incorporating Agile and User-Centered De

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Survey: A Framework for Business Intelligence Incorporating Agile and User-Centered Design Methods and Techniques

Value Count Percent %

Asia Pacific 2 2.3%

Australia & New Zealand 6 7.0%

Europe 24 27.9%

North Africa and Middle East 3 3.5%

North America (Canada and USA) 40 46.5%

Latin America (Americas and Caribbean) 4 4.7%

Sub Saharan Africa 7 8.1%

Statistics

Total Responses 86

Column Summary Report - Mar 21, 2013

1. Where is your organization located?

1. Where is your organization located?

Asia Pacific 2.3%

Australia & New Zealand 7%

Europe 27.9%

North Africa and Middle East 3.5%

North America (Canada and USA) 46.5%

Latin America (Americas and Caribbean) 4.7%

Sub Saharan Africa 8.1%

2. How many employees are there in your organization globally?

Less than 50 employees 25.6%

50 99 employees 5.8%

100 499 employees 11 .6%

500 999 employees 5.8%

1,000 9,9 99 employees 2 3.3%

10,000 100,000 employees 20.9%

More than 100,000 employees 7%


2/12


Less than 50 employees 22 25.6%

50 99 employees 5 5.8%

100 499 employees 10 11.6%

500 999 employees 5 5.8%

1,000 9,999 employees 20 23.3%

10,000 100,000 employees 18 20.9%

More than 100,000 employees 6 7.0%

Statistics

Total

Responses86

Sum 3,950.0

Avg. 68.1

StdDev 137.4

Max 500.0


Vice President/Director Level 11 12.8%

CEO/CFO/COO/CxO (Business side) 1 1.2%

CIO/CTO/ IT Executive Management 8 9.3%

BI/Data Architect 18 20.9%

BI/Data Warehouse Developer 10 11.6%

Business Analyst 5 5.8%

Project Manager 10 11.6%

Software Developer 1 1.2%QA/Test Analyst 0 0.0%

BI/IT Consultant 14 16.3%

Vendor Consultant 3 3.5%

Other 5 5.8%

Statistics

Total Responses 86

2. How many employees are there in your organization globally?

3. Which role below best describes your current position in your organization?

3. Which role below best describes your current position in your organization?

Vice President/Director Level 12.8%

CEO/CFO/COO/CxO (Business side) 1.2%

CIO/CTO/ IT Executive Management 9 .3%

BI/Data Architect 20.9%

BI/Data Warehouse Developer 11.6%

Business Analyst 5.8%

Project Manager 11.6%

All Others 26.7%


3/12


Less than 1 year 0 0.0%

1 2 years 0 0.0%

2 5 years 11 12.8%

5 10 years 25 29.1%

More than 10 years 50 58.1%

Statistics

Total Responses 86

Sum 147.0

Avg. 4.1

StdDev 1.4

Max 5.0


Gartner's (2009) Business Intelligence, Analytics and Performance

Management Framework23 26.7%

White's (2009) Enterprise Framework for Business Intelligence 1 1.2%

Eckerson's BI Delivery Framework 2020 4 4.7%

None 33 38.4%

Statistics

Total Responses 86

4. How many years have you worked (developed/supported/sponsored) on BI systems?

5. Which of the following BI frameworks do you use or reference when developing BI systems?

4. How many years have you worked (developed/supported/sponsored) on BI systems?

2 5 years 12 .8%

5 10 years 2 9.1%

More than 10 years 58.1%

5. Which of the following BI frameworks do you use or reference when developingBI systems?

Gartner's (2 009) Busi ness Intelligence, Analytics

and Performance Management Framework 2 6.7%

White's (2009) Enterprise Framework for Business

Intelligence 1.2%Eckerson's BI Delivery Framework 2020 4.7%

None 38.4%

Don't Know 8.1%

Other 20.9%


4/12

Don't Know 7 8.1%

Other 18 20.9%


Master Data Management (Enterprise consolidation and management

of data definitions)37 43.0%

Data Governance Program (Data policy development and enforcement

to ensure quality)39 45.4%

Performance Management (Monitoring of business activities against

strategic goals)38 44.2%

Metadata Repository/Data Dictionary 47 54.7%

Change Management Processes 42 48.8%

Business Process Engineering 20 23.3%

Business Intelligence Competency Center (Cross-functional team tasked

to promote BI)39 45.4%

Dedicated BI Development and Support Team 55 64.0%

Formal BI Training Program (Regular BI training sessions within the

organization)38 44.2%

None 4 4.7%

Don't Know 1 1.2%

Statistics

Total Responses 86

6. Which of the following component have you implemented in your current BI program (select

multiple)?

6. Which of the following component have you implemented in your current BIprogram (select multiple)?

43% 45.4% 44.2%

54.7%48.8%

23.3%

45.4%

114.1%

Master Data

Management

(Enterprise

consolidation

and

management of

data definitions)

Data

Governance

Program (Data

policy

development

and en forcement

to ensure

quality)

Performance

Management

(Moni torin g of

business

activities against

strategic goals)

Metadata

Repository/Data

Dictionary

Change

Management

Processes

Business

Process

Engineering

Business

Intelligence

Competency

Center (Cross-

functional team

tasked to

promote B I)

All Others0

100

50


5/12


Inmon's Enterprise Warehouse 2 2.3%

Kimball's Dimensional Design 29 33.7%

Hybrid Integration of Inmon's and Kimball's Architectures 39 45.4%

Hybrid Data Vault Architecture 5 5.8%

Don't Know 4 4.7%

Other 7 8.1%

Statistics

Total Responses 86


1 2 weeks 6 7.0%

2 4 weeks 11 12.8%

1 2 months 19 22.1%

Statistics

Total Responses 86

Sum 159.0

Avg. 2.0

7. Which data warehouse approach does your current BI system follow?

8. How long did it take to incorporate a new subject area (Customer/HR/Finance) into your current

data warehouse/data mart architecture?

7. Which data warehouse approach does your current BI system follow?

Inmon's Enterprise Warehouse 2.3%

Kimball's Dimensional D esign 33.7%

Hybrid Integration of Inmon's and Kimball's

Architectures 45.4%

Hybrid Data Vault Archi tecture 5.8%

Don't Know 4.7%

Other 8.1%

8. How long did it take to incorporate a new subject area (Customer/HR/Finance)into your current data warehouse/data mart architecture?

1 2 weeks 7%

2 4 weeks 12.8%

1 2 months 22.1%

2 4 months 37.2%

4 6 months 1 0.5%

6 12 months 2.3%

More than 12 months 8.1%


6/12

2 4 months 32 37.2%

4 6 months 9 10.5%

6 12 months 2 2.3%

More than 12 months 7 8.1%

StdDev 1.1

Max 6.0


1 2 weeks 1 1.2%

2 4 weeks 7 8.1%

1 2 months 8 9.3%2 4 months 13 15.1%

4 6 months 18 20.9%

6 12 months 18 20.9%

More than 12 months 21 24.4%

Statistics

Total Responses 86

Sum 229.0

Avg. 3.5StdDev 1.8

Max 6.0

9. How long did it take to develop and deploy (deploy to production) your current data

warehouse/data warehouse?

9. How long did it take to develop and deploy (deploy to production) your

current data warehouse/data warehouse?

1 2 weeks 1.2%

2 4 weeks 8.1%

1 2 months 9.3%

2 4 months 15.1%

4 6 months 20.9%

6 12 months 20.9%

More than 12 months 24.4%


7/12


Self-Service BI (ability for users to create their own reports) 74 86.1%

Real-time BI 23 26.7%

Operational/Embedded BI (BI embedded in operational systems such as

ERPs, CRMs)39 45.4%

Predictive Analytics 23 26.7%

Mobile BI (BI deployed to mobile devices) 28 32.6%

Text Analytics 7 8.1%

Data Lineage 19 22.1%

Data Mining 33 38.4%

None 0 0.0%

Don't Know 2 2.3%

Other 1 1.2%

Statistics

Total Responses 86

10. Which of the following BI capabilities have you deployed in your current BI system (select

multiple)?

10. Which of the following BI capabilities have you deployed in your current BIsystem (select multiple)?

86.1%

26.7%

45.4%

26.7%32.6%

8.1%

22.1%

38.4%

2.3% 1.2%

Self-Service

BI (ability for

users to

create their

own reports)

Real-time BIOperational/Embedded

BI (BI embedded in

operational systems

such as ERPs, CRMs)

Predictive

Analytics

Mobile BI (BI

deployed to

mobile

devices)

Text

Analytics

Data

Lineage

Data Mining Don't Know Other0

100

25

50

75

11. Which system development methodology do you use when developing the datawarehouse/data mart component of the BI system?

Waterfall Methodology 1 7.4%

Agile Methodology 27 .9%Hybrid Waterfall and Agile Methodology 48.8%

Don' t Know 2.3%

Other 3.5%


8/12



Agile Methodology 24 27.9%

Hybrid Waterfall and Agile Methodology 42 48.8%

Don't Know 2 2.3%

Other 3 3.5%

Statistics

Total Responses 86



Agile Methodology 32 37.2%

Hybrid Waterfall and Agile Methodology 34 39.5%

Don't Know 3 3.5%

Other 3 3.5%

Statistics

Total Responses 86

11. Which system development methodology do you use when developing the data warehouse/data

mart component of the BI system?

12. Which system development methodology do you use when developing or deploying the BI

application/BI tools (Dashboards/scorecards/reports) component of the BI system?

12. Which system development methodology do you use when developing ordeploying the BI application/BI tools (Dashboards/scorecards/reports) component

of the BI system?

Waterfall Methodology 16.3%

Agile Methodology 37.2%

Hybrid Waterfall an d Agile Methodology 39.5%

Don' t Know 3.5%

Other 3.5%


9/12


Big Requirement Up Front (BRUF Complete and detailed requirement

gathering)40 46.5%

Big Design Up Front (BDUF Complete and detailed design

documentation)30 34.9%

User involvement limited to only requirement and testing phases 20 23.3%

Not accepting changes late in the development phase 10 11.6%

Sponsor and/or technical lead sign-off at the different stages 39 45.4%

None 19 22.1%

Other 1 1.2%

Statistics

Total Responses 86

13. Which waterfall methodology attributes do you incorporate in your BI system development and

implementation process (select multiple)?

14. Which Agile methodology attributes do you incorporate in your BI system development and

implementation process (select multiple)?

13. Which waterfall methodology attributes do you incorporate in your BI systemdevelopment and implementation process (select multiple)?

46.5%

34.9%

23.3%

11.6%

45.4%

22.1%

1.2%

Big Requirement

Up Front (BRUF

Complete and

detailed

requirement

gathering)

Big Design Up

Front (BD UF

Complete an d

detailed design

documentation)

User in volvement

limi ted to only

requirement and

testing phases

Not accepting

changes late in the

development phase

Sponsor and/or

techni cal lead sign-

off at the di fferent

stages

None Other0

100

25

50

75

14. Which Agile methodology attributes do you incorporate in your BI systemdevelopment and implementation process (select multiple)?

53.5%43%

61.6%

34.9%44.2%

29.1%

12.8%2.3%

Rapid

prototyping

Short time-boxed

sprints (2 6

weeks)

User

involvement

throughout the

entire

development

process

(requirements,

design,

development

and testing

phases)

Producing

working and

shippable

deliverables at

the end of each

sprint or iteration

Acceptance of

change in

requirement

even late in the

development

phase (with

limitation to

scope creep)

Daily stand-up

meetings

None Other0

100

50


10/12


Rapid prototyping 46 53.5%

Short time-boxed sprints (2 6 weeks) 37 43.0%

User involvement throughout the entire development process

(requirements, design, development and testing phases)53 61.6%

Producing working and shippable deliverables at the end of each sprint

or iteration30 34.9%

Acceptance of change in requirement even late in the development

phase (with limitation to scope creep)

38 44.2%

Daily stand-up meetings 25 29.1%

None 11 12.8%

Other 2 2.3%

Statistics

Total Responses 86

15. Please the rate success of you current development life cycle in achieving the following

elements?

Very

UnsuccessfulUnsuccessfulSuccessful

Very

Successful

Don't

KnowResponses

Delivering the BI project on time3.5%

3

10.5%

9

55.8%

48

27.9%

24

2.3%

286

Delivering the BI project within the allocated

budget

2.3%

2

7.0%

6

60.5%

52

29.1%

25

1.2%

186

Delivering all the agreed upon functionality2.3%

2

11.6%

10

60.5%

52

23.3%

20

2.3%

286

Delivering value in terms of revenue generation2.3%

2

5.8%

5

48.8%

42

23.3%

20

19.8%

1786

Delivering value in terms of expense/cost

reduction

2.3%

2

4.7%

4

54.7%

47

25.6%

22

12.8%

1186

Delivering value in terms of operational

efficiency

1.2%

1

1.2%

1

57.0%

49

31.4%

27

9.3%

886

16. Which of the following User-Centered Design techniques do you use in the development of your

BI application and tools (select multiple)?

16. Which of the following User-Centered Design techniques do you use in thedevelopment of your BI application and tools (select multiple)?

76.7%

38.4%32.6%

2.3% 4.7%

19.8% 15.1%

54.7%

9.3%

Iterative

design and

prototyping

Usability

evaluation

Task

analysis/Decision

workflow

Card sor ting User /Persona

characterization

Expert

(usability)

evaluation

Field studies

(Observing

users work in

their natural

environment)

Early an d

continuous

user

involvement

throughout

the

development

life cycle

None0

100

50


11/12


Iterative design and prototyping 66 76.7%

Usability evaluation 33 38.4%

Task analysis/Decision workflow 28 32.6%

Card sorting 2 2.3%

User/Persona characterization 4 4.7%

Expert (usability) evaluation 17 19.8%

Field studies (Observing users work in their natural environment) 13 15.1%

Early and continuous user involvement throughout the development life

cycle47 54.7%

None 8 9.3%

Statistics

Total Responses 86


Technology skill level 45 52.3%

Time used accessing information and performing analysis 30 34.9%

Type of decision and analysis performed (strategic, tactical or

operational)57 66.3%

Information delivery preference (Excel, Word, PDF) 39 45.4%

None 9 10.5%

Other 2 2.3%

Statistics

Total Responses 86

17. Which of the following attributes do you currently use when developing BI user persona/user

profiles (select multiple)?

18. How critical are the following elements in driving BI adoption among users?

Not Critical At

All

Somewhat

CriticalCritical

Don't

knowResponses

Executive push for a data driven decision making organization3.5%

3

25.6%

22

68.6%

59

2.3%

286

Involving users early and continuously throughout the development

process

2.3%

2

26.7%

23

68.6%

59

2.3%

286

17. Which of the following attributes do you currently use when developing BIuser persona/user profiles (select multiple)?

52.3%

34.9%

66.3%

45.4%

10.5%

2.3%

Technology skill level Time used accessing

information and

performing analysis

Type of decision and

analysis performed

(strategic, tactical or

operational)

Information delivery

preference (Excel,

Word, PD F)

None Other0

100

25

50

75


12/12

Value Count Percent % StatisticsTotal Responses 0

Data quality (clean and complete)2.3%

2

24.4%

21

73.3%

63

0.0%

086

Query response/system performance2.3%

2

53.5%

46

44.2%

38

0.0%

086

Clear and measurable objectives and KPIs10.5%

9

41.9%

36

47.7%

41

0.0%

086

Alignment between strategic, tactical and operational objectives and

metrics

11.6%

10

43.0%

37

43.0%

37

2.3%

286

Regular and continuous BI tools training sessions23.3%

20

57.0%

49

19.8%

17

0.0%

086

BI training on how to perform analysis in context of user's skill level12.8%

11

52.3%

45

32.6%

28

2.3%

286

Multiple training delivery modes (CBTs, videos, help documents)46.5%

40

31.4%

27

19.8%

17

2.3%

286

Dedicated BI support team14.0%

12

31.4%

27

54.7%

47

0.0%

086

Please provide any comments or other elements that you think are critical when driving user

adoption of BI that have not been addresses above (optional): - Text Analysis

URL Variable: goback

Count Response

1 .anb_4638308_*2_*1_*1_*1_*1_*1

3 .gde_108904_member_220372052

1 .gde_3124393_member_220377929

URL Variable: snc

Count Response

1 1362663207_5138972790b098.18544912

summary report - mar 24, 2013 - a framework for business intelligence incorporating agile and...

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