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    Introduction to the capital market

    The capital marketis the market for securities, where companies and the government can

    raise long term funds. The capital market includes the stock market and the bond market.

    The capital markets consist of the primary market, where new issues are distributed to

    investors, and the secondary market, where existing securities are traded.

    Capital market thus plays a vital role in channelizing the savings of individuals for

    Investment in the economic development of the country. As a result the investors are not

    constrained by their individual abilities, but by the abilities of the companies, which in turn

    enhance the savings and investments in the country.

    ince pro!ects re"uire long term finance, but on the other hand, the investor may not like to

    relin"uish control over their savings for a long time. A li"uid stock market ensures a "uick

    exit without incurring heavy losses or costs and thus it proves to be more beneficial for the

    investors. Thus development of efficient market system is necessary for creating conductive

    climate for investment and economic growth.

    Capital market Segment Primary And Secondary

    Capital market #roadly comprises of two segments. the new issue market which is

    commonly known as primary market and the stock market which is known assecondary market.

    Primary

    A primary offering include corporate bond, where you are buying it directly from

    the issuer, at par value. A secondary market is where you sell or buy existing issues

    that is suppose a person has brought a bond last year, now he need to get his

    principal , he can sell it in the secondary market. he may not get par value, If rates are

    up since he bought the bond, then he has to sell it at a discount to get rid of it. If rates

    have fallen since he bought it, he could get a premium for it.

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    Secondary

    The secondary market is a market where securities are traded after they are initially offered in

    the primary market. $ost of the trading is done in the secondary market. it also means

    trading in previously issued financial instruments. It is an organized market for used

    securities. It includes #ombay tock %xchange %', (ational tock %xchange (%, bond

    markets, over)the)counter markets, residential mortgage loans, governmental guaranteed

    loans etc

    econdary market comprises of e"uity markets and the debt markets. *or the general

    investor, the secondary market provides an efficient platform for trading of securities. *or

    the management of the company, econdary e"uity markets serve as a monitoring and

    controlling system by facilitating value)enhancing control activities, enabling

    implementation of incentive)based management contracts, and aggregating information that

    guides management decisions.

    BRIEF ABOUT TE STOC! E"CA#$ES

    tock %xchange is a market like any other centralized market where both buyers and

    sellers come and conduct their business of purchase and sale of shares + securities. In

    other words, it is a market place for shares and securities where trading takes place in

    a controlled and protected environment%

    &EA#I#$ OF STOC! E"CA#$E

    A stock exchange, share market or bourse is a corporation or mutual organization which

    provides trading facilities for stock brokers and traders, to trade stocks and other securities.

    tock exchanges also provide facilities for the issue and redemption of securities as well as

    other financial instruments and capital events including the payment of income and dividends.

    The securities traded on a stock exchange include- shares issued by companies, unit trusts and

    other pooled investment products and bonds.

    To be able to trade a security on a certain stock exchange, it has to be listedthere. sually

    there is a central location at least for recordkeeping, but trade is less linked to such a physical

    place, as modern markets are electronic networks, which gives them advantages of speed and

    cost of transactions. Trade on an exchange is done by members only. The initial offering of

    stocks and bonds to investors is done in the primary market and subse"uent trading is done in

    the secondary market. A stock exchange is often the most important component of a stock

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    market. upply and demand in stock market is driven by various factors which, as in case of

    free markets, affect the price of stocks.

    There is usually no compulsion to issue stock via the stock exchange itself, nor must stock be

    subse"uently traded on the exchange. uch trading is said to be off exchangeor over)the)

    counter. This is the usual way thatbondsare traded. Increasingly, stock exchanges are part of

    a global market for securities.

    CO#CEPT OF SARE TRA'I#$

    The concept of share broking emerged after the establishment of the !oint stock companies.

    The ownership of the companies was divided into small parts and that every part was called

    share. o, the term /hare0 denominates some part in the ownership of the company. The

    shares are freely transferable sub!ect to the some certain restrictions. 1hen the need was felt

    to sell the shares by the owner of the shares, it was difficult to find out the buyers of the

    shares who want to buy the shares at the price the seller want to sell. At that time a need was

    felt to bring the buyers and sellers on a common platform. To solve this problem, a group of

    persons came into picture, who used to bring the buyers and sellers together for the trade of

    the shares. These persons are called the share #rokers who find the persons who wish to buy

    or sell their securities. The whole process of finding the buyers and sellers of the securities by

    the brokers is called the hare #roking. The origination of the Indian securities market may

    be traced back to 2345, when 66 enterprise brokers under a #anyan tree established the

    #ombay tock %xchange %'. 7ver the last 289 years, the Indian securities market has

    evolved continuously to become one of the most dynamic, modern international standards

    both in terms of structure and in terms of operating efficiency

    SETT(E&E#T C)C(E SCE'U(E

    Page 3

    http://en.wikipedia.org/wiki/Bond_(finance)http://en.wikipedia.org/wiki/Bond_(finance)
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    :. (7. ;A< ;%C=I>TI7( 7* ACTI?IT< T=A;%

    2 T Trading ;ay

    6 T@6 >A< I( #< 29.89 am.

    8 T@6 >A< 7T #< 6 pm.

    B T@8 Auction of shortage in deliveries

    5 T@5 Auction pay)in by 29.89 &2 am pay out by 6 pm.'

    Function* o+ Stock E,change

    tock exchange is established into the main purpose of providing a market place for the

    members to deal in securities under well laid down regulations and to protect the interest of

    the investors. The main functions of stock exchange areD

    2. It brings the companies and investors together so that the investors can put risk capital

    into companies and thus, companies can use the capital.

    6. It provides an orderly regulated market for securities.

    8. It provides continuous, ready and open market for selling and buying securities.

    B. It promotes savings and investment in the economy by attracting funds from the

    investors.

    5. It facilitates take overEs by means of ac"uiring ma!ority of shares traded on the stock

    market.

    F. It acts as a clearing house of business information.

    4. It motivates the managers of well reputed companies, to retain their shares in GAE

    group, to improve performance.

    H. It induces the managers to improve performance for converting non)specified shares

    into specified shares in the exchange.

    3. It enables the investors to evaluate the net worth of their holdings.

    29. It also allows the companies to float their shares in the market.

    In*titutional o++ering

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    In-e*tment Banking

    I:+* Invest smart securities limited &II:' offers extensive range of Investment #anking

    ervices for e"uity related products and instruments. Thisteam advises on transactions like

    business structuring and capital raising opportunities based oncorporate needs and state of

    capital markets. ervices they specialize in include $anagement of-

    Initial >ublic 7ffering &I>7s'

    *ollow)on 7fferings

    ualified Institutional >lacements &I>s'

    #uyback of %"uities

    7pen 7ffers

    $ergers + Ac"uisitions

    >rivate %"uity >lacements

    %7>s

    In*titutional E.uity

    CompanyEs efficient execution, "uality research, top "uality human resources and complete

    compliance with stock exchange regulations, as well as business standard ethics lend towards

    exemplary services to investors, through I>7s, e"uities, derivatives and mutual funds.

    Company also focuses on identifying undiscovered value stocks to investors. Through its

    array of services, this division is well)suited to corporate investors, banks, financial

    institutions, insurance companies and *IIEs .companyEs Institutional %"uity #usiness &I%#' is

    well positioned to offer support for a complete range of investment banking service to

    corporates.

    II:, work closely with institutional investors, private e"uity investors and corporates, have

    been hosting round table conferences with leading CI7s *und $anagers etc. Also, conduct

    activities like organizing of road shows, enabling the senior management to interact with

    *IIs, regular conference calls for institutional Investors etc. This works as a pre)re"uisite to

    investing in stocks. CompanyEs expertise in this area also extends to international investors

    from ingapore, Jong Kong, A and the K.

    In*titutional 'e/t

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    Institutional debt broking division includes, secondary market broking, primary market debt

    placement + distribution and provident fund advisory services.

    econdary debt broking is the principle service provided by this division. The clients mainly

    comprise of institutional debt players, such as banks, primary dealers, mutual funds, large

    provident funds and in some cases corporate treasuries. The division empanelled with almost

    all banks, primary dealers and mutual funds, on whose behalf it acts either on the buying or

    selling side. All types of debt papers are covered, including government securities, treasury

    bills, public sector bonds, corporate bonds etc. This desk also provides transacting and

    advisory services to various provident funds and J(I clients.

    The primary market services cover placement of debt paper issued by corporates, with

    institutional segments covering banks, mutual funds etc. These services cover variousactivities )

    Advising the clients on the issuance including the instrument, "uantum, timing, and

    other instrument specific structuring such as put call option, conversion option and

    rating. Assisting in the rating exercise and suggesting various means and options to

    improve rating if so desired, through /tructured 7bligations0 or other mechanisms.

    >re marketing the placement issuance

    elling placing the issuance

    Assisting in any related documentation for the issuance

    Assisting in all other steps to complete the issuance for draw down funds

    The debt instrument covered by this division cover both short term as well as longer term

    instruments. Commercial paper and $I#7= :inked #onds are popular among the short)term

    instruments. The division uses a proprietary online platform called /;ebton(et0 for online

    book building of debt issuances.

    O#(I#E FU#' TRA#SFER

    II: have tie up with 5 banks, which are. J#C, J;*C, I;#I, CITI, ALI bank , for online money

    transfer

    CURRE#T SCE#ARIO

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    The emergence of online exchanges has facilitated faster transactions by providing online trading

    portals and brokerage houses ease and flexibility. The Internet has indeed opened up new

    opportunities for conducting the business. The worldwide stock exchanges has made a ma!or shift

    from the traditional method of trading and now conduct a bulk of its business online through its

    brokers and partners.

    In the developed countries ma!orly all the exchange transactions are conducted online. The trend

    took off slowly in India and the (ational tock %xchange &(%' and the #ombay tock %xchange

    %' two of the largest exchanges in India have been conducting online trade successfully for some

    time.

    0) O#(I#E TRA'I#$ E#TERE' (ATE I# I#'IA1

    The Indian exchanges and brokering houses have been very slow in moving their transactions online

    and the ma!or reason has been the lot government regulations. The initial delay was due to laying

    down the specifications for creating Closed ser Mroups &CMs'. This issue was resolved between

    the ;epartment of Telecommunications &;oT' and the *inance $inistry around 233H and after that

    soon came the online trading portals like I:+* investsmart, ICICI;irect.com, motilaloswal.com,

    sharekhan.com etc. Connectivity related issue was perhaps the most important technological

    factor.=#I made regulation that it is mandatory for company to store at least 4 year financial and

    transactional data. In the non)stop, 6B hours a day, seven days a week world of investing, we areable to

    7btain investment news around the clock

    Check "uotes on exchanges all over the world day or night

    %asily compare one investment to another via numerous ratios, charts, graphs, and

    tables

    creen for the best investments to fit our individual goals and re"uirements

    Trade stocks as easily and "uickly as professional traders

    Calculate retirement needs based on various scenarios

    =egularly monitor portfolios and make necessary changes "uickly and almost

    effortlessly

    Control the routing of individual trades for the best possible price and execution

    %ven many years after the launch of the first online brokerage firm, there remain a

    large contingent of individual investors who still pick up the phone and call their stock broker

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    to buy and sell investments. Jowever, every year a growing number of investors are placing

    their trades using online brokers.

    On (ine TradingOn (ine Trading

    &eaning o+ Online Trading

    2Change i* the la3 o+ nature4% There were times when man was a wanderer or a normal. Je

    himself had to go place to place in search of food, water and now everything is available at

    his doorstep !ust at the click of the mouse. The growth of information technology has affected

    almost all sectors of life. Internet has enabled us to get every information at our doorstep.

    1hen Internet has affected all sectors, like all other sectors Internet has set its feet in the

    stock markets also. Internet trading commissions are clearly posted on the websites of the

    various services, and are typically a fixed rate charge, depending upon the type of security

    being traded and the size of trade. Therefore, an Interest investor always knows what

    commission he is being charged on each trade. Internet investors can take as much time as

    they would like to take prior to placing a trade order. imilarly the online investor likely does

    not have to worry that his broker is making unauthorized trades. ince there is no individual

    broker making a commission, the only person who is authorized to trace into the account is

    the actual investor. *urthermore, the internet investor can never become a victim of excessive

    trading since the investor maintains total control over the number of transactions which takeplace in the account.

    All of these positive features of internet trading may lead the investor to believe that Internet

    trading is a way to take control of their finances and save more money in the process.

    nfortunately, this is not always the case. The advantages of Internet stock trading have also

    its weaknesses and these weaknesses present significant drawbacks for the average investor.

    *irst and foremost, the average investor is not an expert in the financial markets. There is a

    danger for allowing the autonomy of online trading. An online investor sitting at home at a

    personal computer also foregoes proper investment advice and financial planning, perhaps

    among the most valuable services provided by traditional brokers.

    There are also additional risks relative to performing transactions over the Internet especially

    on a shared computer.

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    Those people to whom investors have provided their account number and password can

    freely trade that account while the investor will have little resource against the brokerage firm

    for the breach of security.

    0hen 3a* online trading introduced in I#'IA1

    7nline trading started in India in *ebruary 6999 when a couple of brokers started offering an

    online trading platform for their customers.

    O#(I#E TRA'I#$ B) #SE 5 BSE

    The central computer located at the %xchange is connected to the workstations of the #rokers

    through satellite using ?ery mall Aperture Terminals &?ATs'. 7rders placed at the

    #rokersN workstations reach the central computer and are matched by the computer based on

    price and time priority.

    #oth the exchanges have switched over from the open outcry trading system to a fully

    automated computerized mode of trading known as #7:T % 7n :ine Trading' and

    (%AT &(ational %xchange Automated Trading' ystem. It facilitates more efficient

    processing, automatic order matching, faster execution of trades and transparency. The scrips

    traded on the #% have been classified into NAN, N#2N, N#6N, NCN, N*N and NON groups. The NAN group

    shares represent those, which are in the carry forward system adla'. The N*N group

    represents the debt market &fixed income securities' segment. The NON group scrips are the

    blacklisted companies. The NCN group covers the odd lot securities in NAN, N#2N + N#6N groups

    and =ights renunciation.

    PROCESS OF O#(I#E TRA'I#$

    An investor interesting in trading through Internet should firstly register himself with an

    Internet brokerage firm. ome formalities such as filling the account opening form of the e)

    broker, copies of identity proof, copy of residence proof are made to register himself with the

    e)trader. econdly, the investor would be re"uired to open a bank account with a scheduled

    bank and sufficient balance should be kept in the account. Thirdly he would be re"uired to

    open account with a depository participant because only dematerialized shares can be traded

    on Internet. o, generally following steps are followed while doing the trading through the

    Internet

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    -

    Step6I7Those investors interested in doing the trading over Internet system, that is, (%AT )

    IL &(%', should approach the brokers and register with the tock #roker.

    Step687 After registration, the broker will provide to them a login name, password and a

    personal identification number &>I('.

    Step697 Actual placement of an order, using the place order window as under can then place

    an order-

    &a' *irst by entering the symbol and series of stock and other parameters such as "uantity and

    price of the scrip on the place order window.

    &b' econd, fill in the symbol, series and the default "uantity.

    Step6:7 It is the process of review. Thus, the investor has to review the order placed by

    clicking the review option. Je may also re)set to clear the values.

    Step6;7 After the review has been satisfactoryD the order has to be sent by clicking

    on the send option.

    Step6

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    )*+,-T B./,. T/) ,)-,

    Places an order on

    the net on the

    broer!s %ebsite

    thro$gh the

    distinctive +""

    code

    ccepts the

    order )hecs

    the client!s

    +dentity and

    places the

    order %ith the

    stoc e#change

    ccepts the order

    a&ter checing the

    scrip li'it o& the

    broer &or the day

    ,#ec$tes the order

    The settle'ent o&

    the deal b$ysell

    order: gets

    re&lected in his

    e'at acco$nt"

    The client is

    inti'ated abo$t

    the e#ec$tion o&

    the deal by e('ail"

    Pays the broer

    pending physical

    delivery"

    Pays the

    ,#change

    thro$gh his

    o%ns acco$nt

    and receives it

    &ro' the clientacco$nt"

    .eceives the

    'oney and

    co'pletes the

    settle'ent

    Step6 =7 In case the order is re!ected by the #roker or the tock %xchange for certain reasons

    such as invalid price limit, an appropriate message will appear at the bottom of the screen. At

    present, a time lag of about ten seconds is there in executing the trade.

    Step6>7 It is regarding charging payment, for which there are different modes. ome brokers

    will take some advance payment from the investors and will fix their trading limits. 1hen the

    trade is executed, the broker will ask the investor for transfer of funds by the investor to his

    account.

    TE &ECA#ICS OF O#(I#E TRA'I#$

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    BU)I#$ A#' SE((I#$

    The first step is to open a demat account with your selected ;epository >articipants &;>'. All

    transactions on both the #% and (% are done in demate securities. 1hen an individual buy

    shares, he is re"uired to pay money to his broker or sub)broker immediately upon getting the

    contract noteconfirmation memo for the purchase of shares. The broker issue as contract

    note, whereas sub)broker issues a confirmation memo. imilarly, when an individual sale

    shares he is re"uired to give delivery of his shares by transferring them to the demate

    account of his brokersub)broker immediately upon getting the contract note or confirmation

    memo.

    1hen he buy the shares then the share he has purchased will come first to demate account of

    his brokersub)broker. 7nce this happens, he can instruct his brokersub)broker to transfer

    those shares to his demate account for receiving shares in his demate account he will have to

    give his broker or sub)broker the details regarding his demate account.

    1hen he sells shares he is re"uired to give delivery of share from his demate account by

    instructing his ;> to transfer the number of shares from his account to the demate account

    of his broker. In this regard, he will be re"uired to include the details of the demate account

    of his broker in the instruction slip that he gives to his ;>. The broker or sub)broker will help

    him to fill in the delivery instructions. These instructions are of a technical nature and thedelivery instruction forms and procedures differ from ;> to ;>

    OFF (I#EOFF (I#E T=A;I(MT=A;I(M

    (evertheless, with all the convenience of online trading there are still investors who

    prefer the old fashion way of offline trading. 7ffline trading has lost some popularity

    but it is still the main form of investing. 7ffline trading offers many benefits as well.

    2. The one benefit that an investor appreciates the most is that they are not alone when

    making investment decisions.

    6. There are experienced and professional brokerage companies that handle their

    investments for them.

    8. Investors are not faced with the challenge of making these vital investment decisionsD

    especially, if they do not have the experience necessary to make the appropriate

    investments.

    B. Also, there is someone there to answer any "uestions that may cause concerns. 1ith

    offline trading mistakes are less likely to take place. (o one wants to throw their

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    money away or stand by and watch someone else throw their money away. It may be

    wise to hire a professional to assist in making the correct investment decision.

    Point* o+ di++erence /et3een online trading and o++ line trading are a* +ollo3*7

    2. 7nline trading is very expensive as compare to manual trading or offline trading.

    6. 7nline trading consumes less time as compare to manual trading.

    8. 7nline trading is very helpful in finding the records easily but offline trading takes more

    time to find the records.

    B. In the online trading, there is no chance of any errors while doing the trading. In offline

    trading there are some errors exist like barriers in communication.

    5. 1ith the help of online trading, we know the international market rate of share very easily.

    'E&ATERIA(ISATIO# OF SARES

    ;ematerialization is the process wherein shares certificates or other securities held in

    physical form are converted into electronic form and credited to demat account of an investor

    opened with a depository participant. %#I has made compulsory trading of shares of all thecompanies listed in stock exchanges in demat form with effect from 6ndPanuary 6996.The

    procedure of opening a demat account with ;> is similar to opening an account with a banks.

    E(ECTRO#IC SETT(E&E#T OF TRA'E

    A%Procedure +or purcha*ing demateriali?ed *ecuritie* 7

    The procedure for purchasing dematerialized securities is also similar to the procedure for

    buying physical securities.

    2. Investor instructs ;> to receive credits into his account in the prescribed form.

    There may be one time standing instruction or separate instruction each time to

    receive credits.

    6. Investor purchases securities in any of the stock exchanges linked to depository

    through a broker.

    8. #roker receives payment from investor and arranges payment to clearing

    corporation.

    B. #roker receives credit to securities in clearing account on the payout day.

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    5. #roker gives instructions to ;> to debit clearing account and credit clientEs

    account. Investor receives shares into his account by way of book entry.

    B% Procedure o+ *elling demateriali?ed *ecuritie*

    The procedure for selling dematerialized securities in stock exchanges is similar as selling

    physical securities. The only ma!or difference is that instead of delivering physical securities

    to the broker, the investor instructs his ;> to debit his demat account with the number of

    securities sold by him and credit the brokers clearing account. The procedure for selling

    dematerialized securities is given below-

    2. Investor sells securities in any of the stock exchange linked to depository

    through a broker.

    6. Investor instructs his ;> to debit his demat account with the number of

    securities sold and credit the brokerEs clearing account.

    8. #efore the pay)in)day, broker of the investor transfers the securities to clearing

    corporation.

    B. The broker receives payment from the stock exchange.

    5. The investor receives payment from the broker for sale of securities in the

    same manner as received in case of sale of physical securities.

    RE&ATERI(ISATIO# OF SARES=ematerialization is the process of conversion of electronic holdings of securities into

    physical certificate form. *or rematerialisation of scripEs, the investor has to fill up a remat

    re"uest form &==*' and submit it to the ;>. The ;> forwards the re"uest to depository after

    verifying the investorEs balances. ;epository in turn initiates the registrars and transfer agent

    or the issuer company. =TA Company prints the certificates and dispatches the same to the

    investors

    &arket timing*7

    #ormal &arket @ E,erci*e &arket Open time - 93-55

    hours

    #ormal market clo*e

    - 25-89 hours

    Set up cut o+ time +or Po*ition limit@Collateral -alue

    - till 25-89 hrs

    Trade modi+ication end time @ E,erci*e &arket

    - 2F-25 hours

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    Internet Based Trading through Order Routing Systems

    Internet based trading on conventional exchanges, uses the Internet as a medium for

    communicating client orders to the exchange, through broker web sites. #rokerEs web

    sites may serve a variety of functions. These may includeD

    Allowing the clients to directly trade through investorsD

    Advertise the broker dealersE services to potential investorsD

    7ffer market information and investment tools similar to those offered

    by information vendor or =7 web sitesD

    7ffer real)time or delayed "uote information, continuously update

    "uotes while the user visits other sites, or allow investors to create a

    personal stock tickerD

    >rovide market summaries and commentaries, analyst reports and

    trading strategies and market data on currencies, mutual funds, options,

    market indices and newsD and

    7ffer investors access to portfolio management tools and analytic

    programsD

    Information on commission and feesD and

    Account information and research reports.

    In an 7rder =outing system, a broker offering Internet trading facility provides an electronic

    template for the customer to enter the name of the security, whatever it is to be bought or

    sold, the "uantity and whatever the order in a market or limit order.

    U*e o+ Internet a* Alternati-e Trading Sy*tem* Pro-i*ion +or price di*co-ery and

    matching out*ide con-entional e,change*

    In foreign !urisdiction, Alternative trading systems have been developing outside

    conventional securities markets, which provide investors with additional proprietary

    electronic trading facilities for securities that are traded principally on securities exchanges,

    or other organized markets. They have price discovery functions, matching systems and

    crossing systems.

    The systems that are currently in use in outside !urisdictions are closed systems and are not

    accessible to the general public through the Internet. The securities markets regulators in

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    abroad maintain flexible and open policies designed to encourage innovation in the secondary

    securities markets. As a result, a number of market participants, usually broker)dealers, have

    developed computerized /alternative trading systems0 by which the system centralize,

    display, match, cross or otherwise execute trading interest.

    U*e o+ Internet +or making Initial Pu/lic O++ering*

    ecurities are issued using the Internet to communicate directly with their shareholders,

    potential investors and analysts by disseminating corporate information. In foreign

    !urisdiction, they are also using the Internet to communicate to the public for the following-

    >ublic offeringsD

    >rivate offeringsD and

    ;isclosure and communication

    Issuers are using the Internet to market themselves to potential investors. The Internet is also

    being used for fulfilling necessary disclosure re"uirements, for disseminating the prospects in

    electronics form and even for receiving share applications in public issues electronically. In

    India, %#I has taken initiative in permitting use of the network of stock exchange for

    collection of investorsE application in public offerings by the issuer companies

    In-e*tment Ad-i*ory Ser-ice*

    #rokers as well as other service providers such as investment firms, research outfits etc. are

    using the Internet for marketing and advertising purposes, for presenting information on

    portfolio analysis and market information, and for communicating with and receiving orders

    from potential investors. The services offered by the service providers to the investors are

    generally the following-

    Advertising

    >roviding investment information and investment adviceD

    nderwriting

    Communicating with the investorsD

    Customer ordersD and

    =ecord keeping

    0orking $roup* *et up /y the Committee

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    Considering the present state of capital markets in India and keeping in view the ongoing

    developments in Internet based securities business, it was felt that %#I as a regulator could

    strive to identify areas where use of Internet in the capital market is possible within the

    existing legal framework. 7ne such area identified by the Committee, which is also the

    central theme of this report, is the area of Internet trading on existing electronic exchange. In

    this area, through early introduction of Cyber :aws would be highly describe but their

    existence is not a necessary precondition. To look into the existing regulatory scenario and to

    bring out some ground rules for use of the medium of Internet, the Committee therefore

    constituted the following two working groups to look into the area-

    i. ecurity protocols and standardization of interfaces for Interest based securities

    trading.

    ii. urveillance and monitoring related issues arising due to Interest based securities

    trading.

    This report of the standing committee examines the regulatory and security re"uirements

    Internet #ased Trading on Conventional %xchanges. eparate reports &s' will cover the

    other areas related to Internet applications in the securities markets.

    The report of the first working group on security protocols and standardization of interfaces

    has been submitted and incorporated in the report. 1ith nearly million on)line investors,

    Internet trading in the nited tates is growing by leaps and bounds. Internet trading is being

    facilitated by large brokerage houses, thus changing the total concept of securities trading. A

    team comprising of members from stock exchanges and %#I visited the nited tates to

    these development and had interactions with brokerages houses, Internet service providers

    and other agencies involved in facilitating Internet trading. The team also discussed the

    developments in the emerging regulatory and supervisory framework in nited tates with

    the ecurities and %xchange Commission officials. They were also tripped of the various

    initiatives taken by %C in this regard. These inputs have been utilized while drafting this

    report.

    Recommendation* o+ the Committee

    Application +or Permi**ion /y Broker*

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    %#I registered tock #rokers interested in providing Internet based trading services will be

    re"uired to apply to the respective stock exchange for a formal permission. The stock

    exchange should grant approval or re!ect the application as the case may be, and

    communicate its decisions to the number within 89 calendar days of the date of completed

    application submitted to the exchange. The stock %xchange, before giving permission to

    brokers to start Internet based services shall ensure the fulfillment of the following minimum

    conditions.

    #et 3orth Re.uirement

    The broker must have a minimum net worth of =s. 59 lakhs if the broker is providing the

    Internet based facility on his own. Jowever, if some brokers collectively approach a service

    provider for providing the interest trading facility, net worth, criteria as stipulated by the

    stock exchange will apply. The net worth will be computed as per the %#I circular no

    *ITTC;CCI=)23H dated Pune 2F, 233H.

    Operational and Sy*tem Re.uirement*7

    Operational Integrity: The stock %xchange must ensure that the system used by the broker

    has provision for security, reliability and confidentiality of data through use of encryption

    technology. This stock exchange must also ensure that records encryption technology. The

    stock %xchange must also ensure the records maintained in electronic form by the broker are

    not susceptible to manipulation.

    System Capacity The stock %xchange must ensure that the brokers maintain ade"uate backup

    systems and data storage capacity. The stock %xchange must also ensure that the workers

    have ade"uate system capacity for handling data transfer, and arrange for alternative means

    of communications in case of Internet link failure.

    Qualified Personnel: The stock %xchange must lay down the minimum "ualification for

    personnel to ensure that the broker has suitably "ualified and ade"uate personnel to handle

    communication including instructions as well as other back office work which is likely to

    increase because of higher volumes.

    Written Procedures: tock %xchange must develop uniform written procedures to handle

    contingency situations and for review of incoming and outgoing electronic correspondence.

    Signature Verification !uthentication: It is desirable that participants use authenticationtechnologies. *or this purpose is should be mandatory for participants to use certification

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    agencies as and when notified by Movernment%#I. They should also clearly specify when

    manual signatures would be re"uired.

    Client Bro"er Relationship

    #no$ %our Client: The stock %xchange must ensure that brokers have sufficient, verifiable

    information about clients, which would facilitate risk evaluation of clients.

    Bro"er& Client !greement: #rokers must enter into an agreement with clients spelling out all

    obligations and rights. This agreement should also inter alia, the minimum service standards

    to be maintained by the broker for such service specified by %#I%xchange for the internet

    based trading from time to time. %xchange will prepare a model agreement for this purpose.

    In'estor Information: The broker web site providing the internet based trading facility

    should contain information meant for investor protection such as rules and regulations

    affecting client broker relationship arbitration rules, investor protection rules etc. The broker

    web site providing the Internet based trading facility should also provide and display

    prominently, hyper link to the web sitepage on the web site of the relevant stock exchange

    &s' displaying rules regulations circulars. Ticker"uoteorder book displayed on the web)site

    of the broker should display the time stamp as well as source of such information against the

    given information.

    OrderTrade Confirmation: 7rderTrade confirmation should also be sent to the investor

    through email at clientEs discretion at the time specified by the client in addition to the other

    mode of display of such confirmation of real time basis on the broker web site. The investor

    should be allowed to specify the time interval on the web site itself within which he would

    like to receive this information through email. *acility for reconfirmation of orders which are

    larger than that specified by the memberNs risk management system should be provided on the

    internet based system.

    (andling Complaints )y In'estors: %xchanges should monitor complaints from investors

    regarding service provided by brokers to ensure a minimum level of service. %xchange

    should have separate cell specifically to handle Internet trading related complaints. It is

    desirable that exchanges should also have facility for on)line registration of complaints on

    their web site.

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    Ris" *anagement: %xchanges must ensure that brokers have a system)based control on the

    trading limits of clients, and exposures taken by clients. #rokers must set predefined limits on

    the exposure and turnover of each client. The broker systems should be capable of assessing

    the risk of the client as soon as the order comes in. The client should be informed of

    acceptancere!ection of the order within a reasonable period.

    In case system based control re!ects an order because of client having exceeded limits etc.,

    the broker system may have a review and release facility to allow the order to pass through.

    Contract +otes: Contract notes must be issued to clients as per existing regulations, within

    6B hours of the trade execution.

    Cross Trades: As a matter of abundant precaution, the committee seeks to reiterate the

    existing system. #rokers using Internet based systems for routing client orders will also not

    be allowed to cross trades of their clients. All orders must be offered to the market for

    matching. It is emphasized that in addition to the re"uirements mentioned above, all existing

    obligations of the broker as per current regulation will continue without changes. %xchanges

    may also like to specify more stringent standards as they may fit for allowing Internet based

    trading facilities to their brokers.

    ,nforcement: A separate working group has been set to look into the surveillance and

    enforcement related issues arising due to Internet based securities trading. Jowever, general

    anti)fraud provisions &%#I *raudulent and nfair Trade >ractices =egulations, 2335' would

    apply to all transactions involving securities or financial services, regardless of the medium.

    FEATURES OF O#(I#E TRA'I#$7

    The 7nline Trading is having many features which make it most suitable for the investors to

    go for. ome of these features are as follows-

    *=%%;7$ 7* I(*7=$ATI7(

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    The Internet can provide a new sense of control over individualsE financial future. The

    amount of investment information available online is truly astounding. ItNs one of the best

    aspects of being a wired investor. *or the first time in history, any individual with an Internet

    connection can-

    Know the price of any stock at any time

    =eview the price history of any stock in chart format

    *ollow market events in)depth

    =eceive a wealth of free commentary and analysis about stock markets and

    the global economy

    Conduct extensive financial research on any company

    C7(T=7: 7* $7(%=IC% *7= I(?%T7=

    %very broker house aims at providing the investor with the best price available. Also due to

    the high level of transparency with regard to display of information relating to the specific

    stocks and company profiles, investors will be able to get the best "uote for their orders.

    7**%= M=%AT%= T=A(>A=%(C=7?I;% A :%?%: >:A

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    The most significant advantage of the online broking is the cost reduction in the brokerage.

    ;ue to the power of the Internet one has the privilege of becoming the clients of really large

    brokerages with the benefits of en!oying the low charges hithelio before en!oyed only by the

    big players. As the ;> account has got linked to the trading account most players do not

    charge a minimum transaction cost thus truly allowing one to buy a single share and achieve

    meaningful rupee price averaging whatever is the buying power.

    8 Peace o+ &ind7

    7ne can never have complete peace of mind but online investing does away with the hassles

    of filling up instruction slips, visits to the broker for handing over these slips and conse"uent

    costs.

    9 !eeping Record*7

    The site one trades on keeps a record of all transactions down to unexecuted orders and

    cancelled orders thus keeping one abreast of all transactions 6B hours a day. (o paperwork

    means more time at oneEs disposal for research and analysis.

    : Acce** to In+ormation and in-e*tment Tool*7

    $ost online investing sites have a wealth of information for their registered members. This

    includes research reports, results, analysis and even gossip and the buzz in the market.

    ;% Unparalleled (i.uidity7

    The bank account linked with the trading account invariably has an AT$ free. $ost partner

    banks offer Internet banking as well. This results in oneEs money becoming available to him

    whenever he like from his trading account. Conversely in case he spots an opportunity in the

    market he can immediately allocate money from his savings account to his trading account

    and make profits.

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    =% Reduce* the *ettlement ri*k7

    This method of trading reduces the settlement risk for the investor, as in this case no hort

    sale is possible i.e. the seller will not be able to sell the securities unless he has their actual

    possession. In the case of a demat account &re"uired for an online transaction', when a seller

    wants to sell the securities, his demat account is checked by the ;epository >articipant before

    executing the sale transaction. This reduces the settlement risk for the buyer, who is assured

    of the delivery of the securities.

    >% O++er* greater tran*parency7

    7nline trading gives greater transparency to the investors by providing them an audit trail.

    This involves a complete integrated electronic chain starting from order placement, to

    clearing and settlement and finally ending with a credit to the depository account of the

    investor. All these stages are sub!ect to inspection, thus bringing in transparency into the

    system.

    D% Ea*e o+ trade7

    It is the ease of doing the trade through net, with a click of mouse, one can buy or sell any

    share that is dematerialized. 7ther than the above)mentioned advantages, Internet trading

    provides some additional advantages to the investors, brokers and also helps the nation tochannelize the resources. (et trading would increase competition in the market hence

    increase in the bargaining power of the investors. The entire communication between the

    investor, broker and exchange would take place within milliseconds.

    PROB(E&S OF O#(I#E BRO!I#$

    There is a flip side to everything and online trading is no exception.

    % Ser-er not +ound7

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    The advisory services being promised by the brokers would be of little use to investors

    looking for an insight into the market. $any would not like to rely on research reports, which

    are there for all. o, net investors will have to do their own research and take their own

    decision, whether wild or wise.

    >% Increa*ed charge*7

    ome of the brokers are of the view that they would have to provide advisory services to the

    customers. #ut with increased volumes, they will have to follow the international practice of

    charging a little more than the normal charges from a customer looking for personal advice.

    0) PEOP(E ARE BE#'I#$ TO0AR'S O#(I#E TRA'I#$

    everal broking houses now offer online trading facilities. An individual can trade online

    with e)brokerages such as ICICI ;irect, Kotakstreet, India bulls, India info lineEs 5paisa.com

    and J;*C securities.

    If he is already comfortable trading with his regular broker, here are few reasons why he

    must consider switching to trading online, or at least another avenue of trading. An obvious

    advantage of online trading is that his transaction would be virtually paperless. Jis trading

    account would be linked to his demat and bank account, ensuring a smooth transaction

    process. This is especially helpful in the extent T@6 settlement system, where he has !ust two

    days to settle his transaction.

    The normal process of issuing of delivery note, in case of a sale, or arranging for a payment

    in case of purchaser of shares, is all taken care of the minute the order is executed online. The

    absence of manual intervention ensures complete control of all transaction.

    There is also little room for error, as order is always confirmed before it is executed. 7ne can

    also make better decision as one has clear record of all his previous transaction. 1hen he

    trades offline, a demat statement is normally sent on a "uarterly basis .Keeping track of his

    portfolio can be a hassle in such a case. The internet can provide a new sense of control over

    financial future. The amount of investment information available online is truly astounding.

    1hat is more, the time difference, in some cases, can work to their advantage .Antony, an

    (=I)based in (ew

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    logging on to ICICI direct online, for instance, we can get the latest news, market information

    and company research.

    $oreover, if our connection is maddeningly slow and we want to get order executed

    immediately, most e)brokerages also provide a facility to trade offline by placing our order

    via the phone

    Rolling Settlement Cycle-

    In a rolling settlement, each trading day is considered as a trading period and trades executed

    during the day are settled based on the net obligations for the day. At (% and #%, trades in

    rolling settlement are settled on a T@6 basis i.e. on the 6nd working day. *or arriving at the

    settlement day all intervening holidays, which include bank holidays, (%#% holidays,

    aturdays and undays are excluded. Typically trades taking place on $onday are settled on

    1ednesday, TuesdayNs trades settled on Thursday and so on.

    Concept O+ Buying (imit

    uppose one has sold some shares on (% and are trying to figure out that if he can use the

    money to buy shares on (% in a different settlement cycle or say on #%. To simplify

    things for ICICI ;irect customers, sharekhan has also introduced the concept of #uying

    :imit :'. #uying :imit simply tells the customer what is his limit for a given settlementfor the desired exchange.

    Future Agenda-

    nder the existing legal and regulatory framework, %#I registered brokers can offer trading

    on Internet through order is routing systems. Jowever, with the rapid development of the

    technology, we have to evolve fisher steps in this direction it is therefore proposed that as the

    next step link between the depositories and banks shall be established after the necessaryregulations have been passed. This would reduce the clearing and settlement time and would

    also minimize the risk of all the participants involved in the transactions. 1e have to look

    forward towards achieving an ideal scenario where all the services related to securities

    markets including marketing of initial public offers on internet, providing investment

    advisory services to the clients, broking, clearing .

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    According to an article by Krishnamurthy # in 6995 after inception of online trading in India

    in the year 6999 online trading is gained momentum with trading volumes growing by 259

    per cent per annum in the years 6998)6995 and it was more than approx

    According to brokers the better broadband connectivity across the country and wider

    awareness of e"uity as an asset class will raise the online trade volumes to over 59Q of total

    trade.In India the demography is such that 45Q of the population is under the age of 8F and

    more than 59Q of the 45Q is under age of 65 and this is another supporting factor

    The earlier 1eb)based technology used for Internet trading has been replaced by specialized

    software which gives real)time global data streaming rates to trader helping investors to

    analyze the market trends and helps in faster execution of trades. %arlier the investors made

    trade calls over the phone which sometimes led to the delays.

    India boasts of the third highest investor base in the world, unthinkable till a few years ago.

    The most online stock broking companies started from 6999 onwards because of

    development of global Internet economy and for years 6999 to 6998 the stock market was

    under a bear hug. The intense competition among a new wave of online brokerage companies

    hammered down brokerage rates from 2Q &in 6999' to 9.65 Q, or even lower to 5 paisa

    RESEARC 'ESI$#

    7#P%CTI?% 7* TJ% T;=7#:%$

    In current scenario online trading is one of the important aspects in stock market. #ut online

    trading re"uires ade"uate computer knowledge and technological support. As a result most of

    the investors do not prefer online trading and few of them are not aware of online trading.

    The need and scope of online trading is increasing day by day. It is therefore very essential

    to conduct a research on effectiveness of online trading.

    RESEARC &ETO'O(O$)

    The basic task of research is to generate accurate information for use in decision making.

    =esearch can be defined as the systematic and ob!ective process of gathering, recording and

    analyzing data for aid in making business decisions.

    There are /a*ically t3o techni.ue* adopted +or o/taining in+ormation7

    % Primary 'ata%

    8% Secondary 'ata.

    Primary 'ata

    uestionnaire was given to various respondents in order to know about their opinion

    regarding online trading

    Secondary Source*7

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    ources of this data include circulars, books, website of share khan pvt ltd . It also includes

    references from the text books and !ournals to get a brief idea about the theoretical aspects.

    And the secondary data is incorporated wherever necessary to supplement the primary data.

    Stati*tical Tool7 imple statistical tools such as percentages, and ratios are used to analyse

    the data and information collected. Important diagrams are also depicted in the form of tables

    and charts.

    Source* o+ data collection are7

    2' harekhan pvt.ltd

    6' www.nseindia.com

    8' www.bseindia.com

    B' www.on)linetrading.com

    Scope o+ *tudy7

    The scope of the study includes study of factors responsible online trading in relation

    to share khan ltd., suggesting measures to improve customers participation in online

    trading and also to study its impact on stock market.

    (I&ITATIO#S

    ;espite of the trying my level best, there were still some limitation which I think

    remains there to draw fruitful conclusion. There were some practical problems which

    cameacross and could not be properly death with. 7nline trading is a vast area of

    studyD hence a detailed study was difficult. This study is confined to online trading in

    sharekhan ltd.,to that extent it is a micro study. ;etailed study was also not because

    of time constraint.

    Company Pro+ile-

    harekhan :td. is one of the leading retail stock broking house of KI Mroup which is

    running successfully since 2366 in the country. It is the retail broking arm of the $umbai)

    based KI Mroup, which has over eight decades of experience in the stock broking business.

    harekhan offers its customers a wide range of e"uity related services including trade

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    execution on #%, (%, ;erivatives, depository services, online trading, investment advice

    etc. The firmEs online trading and investment site ) www.sharekhan.com was launched on

    *eb H, 6999. The site gives access to superior content and transaction facility to retail

    customers across the country. Known for its !argon)free, investor friendly language and high

    "uality research, the site has a registered base of over one lakh customers. The content)rich

    and research oriented portal has stood out among its contemporaries because of its steadfast

    dedication to offering customers best)of)breed technology and superior market information.

    The ob!ective has been to let customers make informed decisions and to simplify the process

    of investing in stocks.

    7n April 24, 6996 harekhan launched peed Trade, a net)based executable application that

    emulates the broker terminals along with host of other information relevant to the ;ay

    Traders. This was for the first time that a net based trading station of this caliber was offered

    to the traders. In the last six months peed Trade has become a de facto standard for the ;ay

    Trading community over the net. harekhanEs ground network includes over 882 centers in

    284 cities in India which provide a host of trading related services.

    harekhan has always believed in investing in technology to build its business. The company

    has used some of the best)known names in the IT industry, like un $icrosystems, 7racle,

    $icrosoft, Cambridge Technologies, (exgenix, ?ignette, ?erisign *inancial Technologies

    India :td, pider oftware >vt :td. to build its trading engine and content. The $orakhiya

    family holds a ma!ority stake in the company. J#C, Intel + Carlyle are the other investors.

    1ith a legacy of more than H9 years in the stock markets, the KI group ventured into

    institutional broking and corporate finance 2H years ago. >resently KI is one of the leading

    players in institutional broking and corporate finance activities. KI holds a sizeable portion

    of the market in each of these segments. KIEs institutional broking arm accounts for 4Q of

    the market for *oreign Institutional portfolio investment and 5Q of all ;omestic Institutional

    portfolio investment in the country. It has F9 institutional clients spread over India, *ar %ast,

    K and . *oreign Institutional Investors generate about F5Q of the organizationEs

    revenue, with a daily turnover of over R 6 million. The Corporate *inance section has a list

    of very prestigious clients and has many GfirstsE to its credit, in terms of the size of deal,

    sector tapped etc. The group has placed over R 2 billion in private e"uity deals. ome of

    the clients include #>: Cellular Jolding, Mu!arat >ipavav, %ssar, Jutchison, >lanetasia, and

    hopperEs top.

    PROFI(E OF TE CO&PA#) 7

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    #ame o+ the company- harekhan ltd.

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    659 independent investment managers franchisee servicing 59,999 highly valued

    clients.

    (ew initiatives >ortfolio management ervices and commodities trading.

    i*ion 7

    To be the best retail brokering #rand in the retail business of stock market.

    &i**ion 7

    To educate and empower the individual investor to make better investment decisions through

    "uality advice and superior service.

    harekhan is infact)

    S Among the top 8 branded retail service providers

    S (o. 2 player in online business

    S :argest network of branded broking outlets in the country serving more than 4,99,999

    clients..

    A Sharekhan outlet o++er* the +ollo3ing *er-ice*7

    7nline #% and (% executions &through #7:T + (%AT terminals'

    *ree access to investment advice from harekhanNs =esearch team

    harekhan ?alue:ine &a monthly publication with reviews of recommendations,

    stocks to watch out for etc'

    ;aily research reports and market review &Jigh (oon + %agle %ye'

    >re)market =eport &$orning Cuppa'

    ;aily trading calls based on Technical Analysis

    Cool trading products &;aring ;erivatives and $arket trategy'

    >ersonalised Advice

    :ive $arket Information

    ;epository ervices- ;emat + =emat Transactions

    ;erivatives Trading &*utures and 7ptions'

    Commodities Trading

    I>7s + $utual *unds ;istribution

    Internet)based 7nline Trading- peedTrade

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    REASO# TO COOSE SARE!A# (I&ITE'

    E,perience 7

    KI has more than eight decades of trust and credibility in the Indian stock market. In the

    Asia $oney brokerNs poll held recently, KI won theE IndiaEs #est #roking Jouse for 699B N

    award. %ver since it launched harekhan as its retail broking division in *ebruary 6999, it has

    been providing institutional level research and broking services to individual investors.

    Technology 7

    1ith its online trading account one can buy and sell shares in an instant from any >C with an

    internet connection. 7ne can get access to its powerful online trading tools that will help him

    take complete control over his investment in shares.

    Acce**i/ility 7

    harekhan provides A;?IC%, %;CATI7(, T77: A(; %L%CTI7( services for

    investors. These services are accessible through its centers across the country over the

    internet &through the website www.sharekhan.com' as well as over the ?oice Tool.

    !no3ledge7

    In a business where the right information at the right time can translate into direct profits, one

    can get access to a wide range of information on harekhan limitedEs content)rich portal. 7ne

    can also get a useful set of knowledge)based tools that will empower him to take informed

    decisions.

    Con-enience7

    7ne can call its ;ial)()Trade number to get investment advice and execute his transactions.

    harekhan ltd. has a dedicated call)centre to provide this service via a Toll *ree (umber

    2H99)66)4599 + 2H99)66)4959 from anywhere in India.

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    Cu*tomer Ser-ice7

    harekhan limitedEs customer service team will assist one for any help that one may re"uire

    relating to transactions, billing, demat and other "ueries. Its customer service can be

    contacted via a toll)free number, email or live chat

    In-e*tment Ad-ice-

    harekhan has dedicated research teams of more than 89 people for fundamental and

    technical researches. Its analysts constantly track the pulse of the market and provide timely

    investment advice to its clients in the form of daily research emails, online chat, printed

    reports and $ on their mobile phone.

    KI Mroup Companies)

    KI Investor ervices :td &hare khan'

    .. Kantilal Ishwarlal ecurities

    KI Corporate *inance

    I dream >roductions>alm spring estates >vt :td.

    *in flow Investment >vt :td.

    I dream >roduction K >vt :td.

    hare khan Commodities >vt :td.

    Archfund >roperties >vt :td.

    PRO'UCTS A#' SERICES OF SARE!A# (I&ITE' 7

    The different types of products and services offered by harekhan :td. are as follows-

    S %"uity and derivatives trading

    S ;epository servicesS 7nline services

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    S Commodities trading

    S ;ial ) n) trade

    S >ortfolio management

    S hare shops

    S *undamental research

    S Technical research

    S0OT Analy*i*

    STRE#$T

    It is a pioneer in online trading with a turnover of =s.B99crores and more than H99

    peoples working in the organization

    KI the parent company of hare Khan has more than eight decades of trust and

    credibility in the Indian stock market. In the Asian $oney #rokerEs poll KI won the

    /IndiaEs best broking house for 699B0 award.

    hare Khan provides multi)channel access to all its customers through a strong online

    presence with www.sharekhan.com, 659 share shops in 289 cities and a call)center based

    ;ial)n)Trade facility

    hare Khan has dedicated research teams for fundamental and technical research. 1hich

    constantly track the pulse of the market and provide timely investment advice free of cost

    to its clients which has a strike rate of 49)H9Q.

    0eakne**7

    :ocalized presence due to insufficient investments for country wide expansion.

    :ack of awareness among customers because of non)aggressive promotional

    strategies &print media, newspapers, etc'.

    :esser emphasis on customer retention.

    *ocuses more on J(Is than retail investors which results in meager market)share as

    compared to close competitors.

    Opportunitie*7

    1ith the booming capital market it can successfully launch new services and raise its

    clientEs base.

    It can easily tap the retail investors with small saving through promotional channels like

    print media, electronic media, etc.

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    As interest on fixed deposits with post office and banks are all time low, more and more

    small investors are entering into stock market.

    Abolition of long term capital gain tax on shares and reduction in short term capital gain

    is making stock market as hot destination for investment among small investors.

    Threat*7

    :ack of sufficient branch)offices for speedy delivery of services.

    7ther players are providing margin funds to investors on easy terms where as there is

    no such facility in share khan.

    $ore and more players are venturing into this domain which can further reduce the

    earnings of hare Khan.

    'ATA A#A()SIS A#' I#TERPRETATIO#

    Ta/le :%

    =espondentsE opinion about their "ualification.

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    7pinion (o. of =espondents >ercentage

    Jigher secondary 6 6

    enior secondary 22 22

    Mraduate B3 B3

    >ost graduate 2F 2F

    >rofessional degree holder 66 66

    Chart #o%:%

    To invest in the stock market minimum 299999 or more than this should be the annual income level

    of the people. In India the per capita income in also increasing so we can say that there is a good

    opportunity for the online trading market.

    Table B.6

    =espondentsE opinion about years of transaction in on line

    7pinion (o. of =espondents >ercentage

    2 year BB BB

    6 year 6F 6F

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    8 year

    B year

    23

    22

    23

    22

    Chart #o% :%8

    0

    5

    10

    15

    2025

    30

    35

    40

    45

    YEAR

    1 year

    2 year

    3 year

    4 year

    According to this survey we find that BBQ people say that we are investing the money

    online from one year and 6FQ people say that we are investing the money online from

    6 years and 23Q to 22Q people says that we are investing money online from 8 to B

    year. so we can say that now online trading is very popular in the modern market.

    Ta/le :%9

    =espondentsE opinion about operation of online trading

    7pinion (o. of =espondents >ercentage

    ?ery easy to operate F9 F9

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    ?ery difficult to operate 25 25

    (ot secure 29 29

    Any other 25 25

    Chart #o% :%9

    0

    1020

    30

    40

    50

    60

    Experience

    I find it very easy to operate

    I find it very difficult tooperate

    I feel it is not secure

    Any other

    According to this survey we find that F9Q of people find very easy to operate and

    25Q people find difficult to operate and 29Q and 25Q people find no secure and any

    other. so we can say that online trading is very simple to operate and easy to

    understand.

    Ta/le :%:

    =espondentsE opinion about their investment

    7pinion (o. of =espondents >ercentage

    59999 85 85

    299999)259999 6H 6H

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    ;aily 29 29

    1eekly B9 B9

    $onthly 86 86

    $ore than 2 month 2H 2H

    Chart no%:%;

    0

    5

    10

    15

    20

    25

    30

    35

    40

    i!e

    daily

    "ee#ly

    !onthly

    !ore than 1 !onth

    According to this survey we find that 29Q of people do trade ;aily and B9Q

    people do trade weekly and 86Q and 2HQ people do trade monthly and more than

    month. o we can say that people generally invest in stock market on weekly

    basis.

    Ta/le :%ercentage

    7n line trading 69 69

    7ffline trading 86 86

    #oth BH BH

    Chart #o% :%ercentage

    =espondentsE opinion about short comings of online trading

    7pinion (o. of =espondents >ercentage

    :ack of awareness 25 25

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    hortage of expertise B3 B3

    hortage of infrastructure 2B 2B

    Any other 69 69

    Chart #o% :%>

    G

    G

    8G

    9G

    :G

    ;G

    Shortcoming*

    (ack o+ a3arene**

    Shortage o+

    e,perti*e

    Shortage O+ In+ra

    *tructure

    any other

    According to this survey we find that 25Q of people feel that there is lack of

    awareness B3Q feel that there is hortage of expertise and 2BQ people feel that there

    is hortage 7f Infra structure and 66Q opine that there might be any other reason. o

    we can say that the main reason for short coming in Indian market is shortage of

    experience about the Indian derivatives market or share market.

    Ta/le :%D

    =espondentsE opinion about media they would prefer to know about investment

    7pinion (o. of =espondents >ercentage

    T.? 55 55

    (ewspaper 65 65

    $agazines 29 29

    Pournals 29 29

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    Chart #o% :%D

    G

    CG

    8G

    9G

    :G

    ;G

    refer T.? and 65Q people prefer

    newspaper and 29Q people prefer magazines and 29Q people prefer !ournals to know

    of stock market. o we can infer that people very easily grab the knowledge through

    T.?.

    Ta/le :%G

    =espondentsE opinion about their income level

    7pinion (o. of =espondents >ercentage

    #elow 299999 6 6

    299999)699999 5H 5H

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    699999)899999 62 62

    899999)B99999 26 26

    Above B99999 4 4

    Chart #o% :%G

    5HQrespondent are having the income level of 299999)699999 ,62Q is having 699999)899999 , 26Q

    is having income between 899999)B99999 , 4Q of the total respondent are having income more than

    B99999 per annum and only 6Q are having less than 299999 per annum.To invest in the stock market

    minimum 299999 or more than this should be the annual income level of the people.

    Ta/le :%

    =espondentsE opinion about portfolio in stock market

    7pinion (o. of =espondents >ercentage

    :ess than 5Q 68 68

    5)29 B2 B2

    29)25 62 62

    25)69 28 28

    $ore than 69Q 6 6

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    Chart #o% :%

    According to the data 68Q of the total respondent invest less than 5Q of their income,B2Q

    respondents are saying that they invest 5Q)29Q of their monthly income 1hereas the 62Q investor

    do the investment 29Q)25Q of their total monthly income,28Q invest between 25Q)69Q of the

    total income and only 6Q does more than 69Q of their income invest in the market 1e can easily

    understand that 45Q of the total population is having a good amount of investment, so the

    investment is their in the market, good number of people are ready to invest a good amount in the

    market 32Q of respondent is in the income level of 299999 899999 &according to the last "uestion

    analysis'.

    o we can say that stock brokerage houses will have to do a good business with the help of 7nline

    trading system with few value addition services

    Ta/le :%8

    =espondentsE opinion about kind of investment

    7pinion (o. of =espondents >ercentage

    %"uity F5 F5

    $utual fund 2B 2B

    Insurance 26 26

    Term deposit 3 3

    others 9 9

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    Chart #o% :%8

    Jighest number of respondent is having their investment in the e"uity that is F5Q whereas the

    investment available for the mutual fund, term deposit and insurance is 2BQ ,26Q and 3Q.o the

    investor for e"uity is high which is again showing the number of opportunity for online trading

    Ta/le :%9

    =espondentsE opinion about ob!ective of investment

    7pinion (o. of =espondents >ercentage

    Capital appreciation 28 28

    ources of income 44 44

    =etirement planning B B

    1ealth prevention 2 2

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    %ducation funds others 25 25

    Chart #o% :%9

    28Q of the respondent invest the money for the reason capital appreciation but most of the investor

    is having same motive that is source of income and retirement plan, wealth preservation and

    education funding for children or other are only 29Q

    *rom the analysis we can have idea that the main ob!ective of the investor to earn the money through

    trading in stock market44Q of the respondent achieve their ob!ective with the help of investment in

    the e"uity market, because most of the investment take place in the form of e"uity . o we can say

    that there is a huge potential in the market for the trading in the stock market

    Ta/le :%:

    =espondentsE opinion about owning computers

    7pinion (o. of =espondents >ercentage

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    Chart #o% :%:

    4HQ of the total respondent who are dealing with the stock market is having computer in their house

    and only 66Q is not having computer in their house. The people who is having computer that is 4HQ

    can also go for online trading which can be a large number of people who will go for online trading.

    There is no need to do a additional investment for computer to go for online trading

    Ta/le :%;

    =espondentsE opinion about convenience of operating in computer

    7pinion (o. of =espondents >ercentage

    trongly agree 6F 6F

    Agree 52 52

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    CanEt say 8 8

    ;isagree 28 28

    trongly disagree 4 4

    Chart #o% :%;

    4FQ &6F@52' of the total respondent believe that operate a computer is easy for them whereas

    69Q&28@4' of the respondent is having problem to operate a computer out of that 69Q , 45 believe

    that they canEt go for computer. o ,if 4HQ of the people who are dealing with the stock market is

    having computer at their house and around 4FQ of the same population donEt have any problem to

    operate a computer. o around F9 Q is their who is having computer and they donEt have problem to

    operate a computer.

    :% Ta/le :%ercentage

    trongly agree 84 84

    Agree 8B 8B

    CanEt say 22 22

    ;isagree 2B 2B

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    trongly disagree B B

    Chart #o% :%ercentage

    trongly agree 24 24

    Agree 8B 8B

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    CanEt say H H

    ;isagree 69 69

    trongly disagree 62 62

    Chart #o% :%=

    52Q of the total respondent believe that online trading is a easy task 1hereas B2Q of the respondent

    believes that to deal with online Trading is not a easy task and H5 was confused to anything aboutthat the trading via internet is a easy task or not.

    There is a difference between the people who believe and who donEt believe is not very big that is

    only 29Q , the reason of this problem can be if a person is doing its investment on its own he or she

    think of the problem of being mistaken in the transaction. o there is a need of proper training to do

    trading online

    Ta/le :%>

    =espondentsE opinion about as to whether online trading contributed in attracting new

    customers.

    7pinion (o. of =espondents >ercentage

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    trongly agree 8F 8F

    Agree B2 B2

    CanEt say 4 4

    ;isagree 26 26

    trongly disagree B B

    Chart (o. B.2H

    *rom the above table B.2H we can infer that 8FQ and B2Q of the respondents are of

    the opinion that new customers are easily attracted through on line trading,26Q and

    BQ of the respondents feel that new customers are easily attracted through on line

    trading, remaining 4 Q are not having any idea as to whether online trading attracts

    new customers. Thus we can summarize that online trading attracts new customers.

    FI#'I#$S

    2. 7nline trading is becoming very popular in the modern market

    6. >eople are finding very simple to operate and easy to understand through on line

    trading

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    8. >eople are not interested to invest more money in the share market because there is

    a great risk involved while doing the trading.

    B. >eople generally invest in stock market on weekly basis.

    5. >eople are aware about the on line trading and because of this reason the mostly

    people are optimizing offline trade

    F. 7n line trading is not settled in the Indian psyche because some people are not

    experience towards online trading.

    4. >eople are shortage of experience about the Indian derivatives market or share

    market.

    H. >eople easily grab the knowledge about stock market through Television

    3. >eople would like to invest 5) 29Q of their income in stock market

    29. >eople would like to invest more on e"uity when compared to mutual funds,

    insurance etc.

    22. 7nline trading is able to attract more no. of customers

    Sugge*tion*

    The introduction of the Internet has surprisingly changed our way of life as a society. It has

    defined the way we do business and the way we correspond. The Internet has opened many

    opportunities for online trading. The financial industry revolves around the Internet. %very

    thing is !ust a few clicks away. This makes online trading most convenient. #ut there are still

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    investors who prefer the old fashion way of offline trading and they mainly prefer offline

    trading for security reasons.

    Internet has introduced a way for consumers to manage their money online. (ot to mention,

    Internet has transformed the way investment companies operate their business and has made

    it easy for private investors to gain straight access to a range of different markets and online

    tools that were at one point only reserved by the use of investment professionals. Consumer

    investing and online trading has dramatically changed over the last decade. 7nline trading

    dynamically continues to be redefined. ervices have expanded to include integrated

    management of additional financial accounts. (ot to mention, it has subse"uently expanded

    in con!unction with ground)breaking improvements to the traditional trading interface, such

    as telephone interface systems.

    7f course, online trading has many pros. There are several wonderful reasons to invest online

    and consider online trading.

    $oney saving opportunities The amount of money you save depends primarily on the online

    brokerage firm that you choose. (o two firms are the same. There may be different

    regulations, similar to bank regulations. There are minimum deposits re"uired that must be

    maintained. As mentioned above, this will depend on the online brokerage firm.

    6. Instant online access

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    trader is that the investors are loyal to their traditional brokers, they rely upon the suggestions

    given by their brokers. Another ma!or problem is that the people donNt have full knowledge

    regarding online trading. They find it difficult to trade themselves, as a wrong entry made by

    them, can bring them huge losses.

    (evertheless to say that online trading has the bright future as the percentage of the trade

    done through online trading is increasing day by day.

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    BIB(IO$RAP)

    BOO!S

    C% R% !othri Re*earch &ethodology i*h3a Prak*han

    &A$AJI#ES

    Bu*ine** 0orld

    (SEK* &aga?ine

    I#TER#ET SITES

    333%n*eindia%com

    333%/*eindia%com

    333%on6linetrading%com

    333%*e/i%go-%in

    333%l*e%co%in

    333%*harekhan%com

    Page 59

    http://www.bseindia.com/http://www.on-linetrading.com/http://www.sebi.gov.in/http://www.lse.co.in/http://www.bseindia.com/http://www.on-linetrading.com/http://www.sebi.gov.in/http://www.lse.co.in/
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    5. In which trading you will preferU

    &a' 7nline trading &b' offline trading

    &c' #oth

    F. According to you online trading settled in Indian investor psyche

    &a'

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    22. 1here do you often invest your moneyU

    &a' %"uity &b' $utual fund

    &c' Insurance &d' Term deposits

    &e' 7thers

    26. 1hat is the primary ob!ective of your investmentU

    &a' Capital appreciation &b' ource of income

    &c' =etirement planning &d' 1ealth preservation

    &e' %ducation funding others

    28. ;o you owe a ComputerU

    &a'

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    2F. Introduction of online trading helped to attract the new Investors thus increasing the

    trading volumes at tock $arketU

    &a' trongly agree &b' Agree

    &c' CanEt say &d' ;isagree