successful mobile app advertising' - how to optimize an app promotion campaign around your key...

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Benjamin Hansz, EMEA Regional Manager, Fiksu 11 July 2013 Buying Mobile AdverAsing How to Op(mise an App Promo(on Campaign Around Your Key Performance Indicators

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In his role as Regional Manger of EMEA, Ben pairs technical prowess with business savvy to manage campaigns for mobile app user acquisition platform Fiksu’s growing portfolio of EMEA clients. Ben was instrumental in establishing Fiksu’s EMEA office based in London, expanding Fiksu’s media inventory partnerships, and furthering the company’s foothold in the region. Formerly, Ben held business development roles at various startups in addition to established IT leaders SAP and Monster Worldwide.

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Page 1: Successful mobile app advertising' - How to optimize an app promotion campaign around your key performance indicators - Benjamin Hansz - #APS2013

Benjamin  Hansz,  EMEA  Regional  Manager,  Fiksu  11  July  2013  

Buying  Mobile  AdverAsing  How  to  Op(mise  an  App  Promo(on  Campaign  Around  Your  Key  Performance  Indicators  

Page 2: Successful mobile app advertising' - How to optimize an app promotion campaign around your key performance indicators - Benjamin Hansz - #APS2013
Page 3: Successful mobile app advertising' - How to optimize an app promotion campaign around your key performance indicators - Benjamin Hansz - #APS2013

Finding  the    Best  Performing    Traffic  Sources    

Page 4: Successful mobile app advertising' - How to optimize an app promotion campaign around your key performance indicators - Benjamin Hansz - #APS2013

Complex  App  MarkeAng  Ecosystem  

1.7M  Apps  in  the  App  Store    

and  Google  Play  

15K  New  apps  per  week  

200+  Mobile  ad  networks    

Source:  LUMA  Partners  

Page 5: Successful mobile app advertising' - How to optimize an app promotion campaign around your key performance indicators - Benjamin Hansz - #APS2013

Mobile  Ad  Traffic  Sources  

Non-­‐Incent  Networks  &  Aggregators   Social  

Publisher  Direct  

RTB  Exchanges    

IncenAvised  

The  good  news:  there  are  over  200  mobile  ad  traffic  sources  The  bad  news:  there  are  over  200  mobile  ad  traffic  sources  

The  key  is  to  find  the  right  mix  

Page 6: Successful mobile app advertising' - How to optimize an app promotion campaign around your key performance indicators - Benjamin Hansz - #APS2013

Integrate  and  OpAmise  •  BeXng  too  heavily  on  any  one  or  two    

mobile  adverAsing  methods  is  risky  •  Success  hinges  on  effecAve  use  of  a  range    

of  traffic  sources:  –  reach  your  largest  potenAal  audience  –  realize  the  lowest-­‐possible  acquisiAon  cost  –  protect  your  app  from  audience  saturaAon  

•  Test,  test,  test  •  Measure  everything  across  all  sources  

Page 7: Successful mobile app advertising' - How to optimize an app promotion campaign around your key performance indicators - Benjamin Hansz - #APS2013

TargeAng  Loyal  Users  based  on  your  

Key  Performance  Indicators  

Page 8: Successful mobile app advertising' - How to optimize an app promotion campaign around your key performance indicators - Benjamin Hansz - #APS2013
Page 9: Successful mobile app advertising' - How to optimize an app promotion campaign around your key performance indicators - Benjamin Hansz - #APS2013

The  Growing    OpportuniAes  Using    

Social  Ad  Units  

Page 10: Successful mobile app advertising' - How to optimize an app promotion campaign around your key performance indicators - Benjamin Hansz - #APS2013

So  What  are  the  OpAons  in  Social?    Network   Ad  Unit   Performance  

•  Mobile  App  Installs  •  Sponsored  Stories  

•  Mobile  App  Ad  Unit  very  effecAve  at  driving  volume  and  performance  but  requires  very  acAve  management  

•  Sponsored  Stories  found  to  be  less  effecAve  

•  Twi^er  Cards  (coming  soon)  •  Deep  linking  (coming  soon)  •  Promoted  Tweets  •  Celebrity  Tweets  

•  Twi^er  Card  allows  users  to  browse  details  of  app  before  downloading  •  Deep  linking  gives  opAon  to  either  download  app  or  open  at  a  specific  place  

(already  installed)  

•  Sponsored  stories    

•  Launched  Apr  29th  

•  None   •  Focus  on  sponsored  content  not  app  installs  (ex  :  company  sponsoring  the  release  of  a  white  paper)  

•  Have  released  an  ad  API  (CPL  focus)  and  are  building  the  infrastructure  but  no  Ametable    

•  Promoted  updates  (e.g.  locally  focused  for  shops)  

•  No  ability  to  track  performance  adverAsing.  Raised  £33  million  April  2013  to  boost  mobile  adverAsing    

•  Focus  on  funneling  traffic  into  exchanges  

•  None   •  No  ability  to  track  performance  adverAsing  

Page 11: Successful mobile app advertising' - How to optimize an app promotion campaign around your key performance indicators - Benjamin Hansz - #APS2013

Facebook:  the  Opportunity  •  Audience  size  (1.1B,  751M  on  mobile)  •  Mobile  usage  now  75%  of  MAU  •  Mobile-­‐only  MAU  is  10%+  of  total  users  •  Mobile  is  now  30%  of  total  ad  revenue  

Facebook’s  Mobile  Monthly  AcAve    Users  (MAU)  in  millions  

Source:  Facebook  

Page 12: Successful mobile app advertising' - How to optimize an app promotion campaign around your key performance indicators - Benjamin Hansz - #APS2013

Facebook  ad  unit  

•  App-­‐specific  ad  unit  •  Links  directly  to  the  App  Store  •  Appears  in  mobile  newsfeed  •  SegmentaAon  opAons    

To  maximise  this  opportunity,  marketers  must  measure  downloads  and  loyal  usage  acAons.  

Your  choice  is  to  build  it  yourself  –  or  work  with  a  Facebook-­‐integrated  a^ribuAon  and  opAmisaAon  partner  like  Fiksu.  

Page 13: Successful mobile app advertising' - How to optimize an app promotion campaign around your key performance indicators - Benjamin Hansz - #APS2013

TargeAng  OpAons  •  Demographics:  region,  age,  gender,  

relaAonship  status,  educaAon,  new  job,  new  home,  expecAng,  just  moved…  

•  Interest  opBons:  sports,  music,  brands,  interests,  technology…  

•  Facebook  presence:  target  (or  exclude)  those  who  like  your  page,  for  example  

•  Custom  audiences:  emails,  Facebook  IDs,  or  phone  numbers  can  be  targeted  or  excluded  •  Migrate  exisAng  customers  

•  In  any  combinaAon  

Page 14: Successful mobile app advertising' - How to optimize an app promotion campaign around your key performance indicators - Benjamin Hansz - #APS2013

What’s  Performance  Like?    •  Every  app  has  a  personality  

–  For  some,  Facebook  is  one  of  the  top  sources  of  traffic    –  For  others  it’s  less  efficient  than  exisAng  channels  –  That’s  precisely  why  you  have  to  test  

•  In  aggregate,  CTRs  and  conversion  rates  are  much  higher  than  typical  networks  

•  You  won’t  know  unAl  you  try  –  but  you  should  definitely  try  

Page 15: Successful mobile app advertising' - How to optimize an app promotion campaign around your key performance indicators - Benjamin Hansz - #APS2013

Fiksu  Findings  Facebook  Mobile  App  Install  unit  now  a  Top  10  Ad  Network  for  Fiksu  •  Launched  in  Feb  2013  and  rapid  adopAon  since  then  •  Fully  a^ributable  network  with  great  loyalty  •  High  volume  and  CPI  potenAal  of  £.75  -­‐  £2.25  

However,  this  source  requires  very  acAve  management  to  sustain  •  SaturaBon  –  Performance  worsens  quickly  amer  the  ad  is  displayed  a  second  Ame  or  the  ad  

tries  to  reach  users  with  low  online  engagement  •  Young  Audiences  -­‐  Highly  engaged  users  skew  performance  in  favor  of  younger  audiences  •  Metrics  -­‐  Overly  broad  conversion  claiming  makes  comparing  with  other  networks  

challenging  

Page 16: Successful mobile app advertising' - How to optimize an app promotion campaign around your key performance indicators - Benjamin Hansz - #APS2013

Case  study:  Photo/Video  Sharing  App  •  Launched  Facebook  campaign  driving  10k  installs/day  out  of  the  gate  

–  Targeted  at  US,  Brazil,  Spain  &  France  –  Set  up  7632  audiences  in  first  week  –  Massive  skew  to  female  gender  and  younger  ages  

•  Good  results  sustained  for  10  days  amer  launch  –  Cost  per  Install  £0.70  -­‐  £1.00  CPI,  25%  conversion  rate  –  Returning  Usage:  74%  matched  organic  downloads  –  InternaAonal  Reach:  Lower  costs  and  higher  volume  than  any  other  source  in  Brazil,  

Spain  &  France  •  Client  scaled  back  campaign  because  they  needed  to  upgrade  

server  capacity!    

Page 17: Successful mobile app advertising' - How to optimize an app promotion campaign around your key performance indicators - Benjamin Hansz - #APS2013

[email protected]  www.fiksu.com            @fiksu  

Thank  You!    

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