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    PROJECT REPORT

    ON

    Study On Changing Scenario of InvestmentIn Financial Market

    AT

    PRUDENTIAL ICICI AMC LTD.

    PROJECT REPORT SUBMITTED IN PARTIAL FULFILLMENT OF

    POST GRADUATE DIPLOMA IN MANAGEMENT

    2009-2011

    I-BUSINESS INSTITUTE,GREATER NOIDA

    SUBMITTED BY

    NITIN GARG

    PGDM:09033

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    ACKNOWLEDGEMENT

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    ACKNOWLEDGEMENT

    I take this opportunity to express my deep sense of gratitude towards all those who

    have been directly or indirectly helped me in the successful completion of the

    project.

    Finally I would like to thank all who helped me to complete this project.

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    EXECUTIVE

    SUMMARY

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    EXECUTIVE SUMMARY

    Title : RESEARCH ON CHANGING SCENARIO OFINVESTMENT IN FINANCIAL MARKET

    COMPANY : prudential ICICI AMC Ltd.

    This is a project about trends of Investment which is modernizing or

    modifying day by day in financial market. It was because of changing the

    perception of people for investing their money in Investment Plans.

    OBJECTIVE

    The main objective behind the market research is analysis the

    market and find out suspects then convert into prospects and motivate or

    promote them to invest their money in modern investment plans instead of

    traditional plans.

    RESEARCH METHODOLOGY

    Research methodology which was use in market research qualitative

    and quantitative techniques. The primary data was collected by personal

    Interviews with the help of structured questionnaire and Secondary data was

    collected by Internet, Journals, Magazines etc.

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    FINDINGS

    Maximum people were not ready to investment because they already

    invested their money in march due to tax benefit.

    The second reason was due to political uncertainty stock market is

    highly volatile hence people were very scared for investment

    Maximum people were interested in private sector for invest their

    money.

    LIMITATION

    The unwillingness of the respondents to answer..

    Due to declined stage people were not interested to do investment.

    Time Constraint.

    RECOMMENDATION

    The creation of awareness about the need and importance of modern

    Investments is vital.

    New product innovation, low money investment plans and better

    service is crucial for the company to increase its market share.

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    CONCLUSION

    Change is very important and one whose goes which the changing

    environment always succeeds, that is what I have learnt from the study. The

    competition has grown too much in the Investment Sector with the opening

    of the sector. In this competition those who will survive who will take actions

    quickly and smartly.

    After Globalization plenty of Insurance & Investment related MNCs

    came in India and developed their business. Due to globalization

    Competition increases day to day and every rival exploring new innovative

    ideas in investment plans for sustaining in Indian market. Today, Mutual

    Fund, Unit Linked Insurance Plan (ULIP) and Systematic Investment Plan

    (SIP) is most popular for Investment because they are fulfilling investors

    requirements as ULIP is a combination of Modern + Traditional Insurance

    Plans and which provides Tax benefit, Risk Cover and better growth to the

    people whereas traditional Insurance plans are not consider as better growth

    Plans.Therefore, We can realize that Investment scenario in

    market is totally change and every people want to invest their money in

    modern Investment plans those are more attractive and more flexible.

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    INTRODUCTION

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    INTRODUCTION

    INVESTMENTS

    What is Investment.??

    The money you earn is partly spent and the rest saved for meeting

    future expenses. Instead of keeping the savings idle you may like to use

    savings in order to get return on it in the future which helps to your

    unplanned expenses.

    What is the need of INVESTMENTS..??

    We need to invest to generate a specified sum of money for a specific

    goal in life and its make a provision for an uncertain future.

    One of the important reasons why we need to invest wisely is to meet

    the cost of Inflation. Inflation is the rate by which the cost of living

    increases. The cost of living is simply what it costs to buy the goods and

    services you need to live. Inflation causes money to lose value because it

    will not buy the same amount of a good or a service in the future as it does

    now or did in the past.

    For example, if there was a 6% inflation rate for the next 20 years, a Rs.

    100 purchase today would cost Rs. 321 in 20 years. This is why it is

    important to consider inflation as a factor in any long-term investment

    strategy. Remember to look at an investment's 'real' rate of return, which is

    the return after inflation. The aim of investments should be to provide a

    return above the inflation rate to ensure that the investment does not

    decrease in value.

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    When to start Investing?

    The sooner one starts investing the better. By investing early you allow your

    investments more time to grow, whereby the concept of compounding (as

    we shall see later) increases your income, by accumulating the principal and

    7 the interest or dividend earned on it, year after year. The three golden

    rules for all investors are:

    y Invest early

    y Invest regularly

    y Invest for long term and not short term

    What care should one take while investing?

    Before making any investment, one must ensure to:

    y obtain written documents explaining the investment

    y read and understand such documents

    y verify the legitimacy of the investment

    y find out the costs and benefits associated with the investment

    y assess the risk-return profile of the investment

    y know the liquidity and safety aspects of the investment

    y ascertain if it is appropriate for your specific goals

    y compare these details with other investment opportunities available

    y examine if it fits in with other investments you are considering

    y deal only through an authorized intermediary

    y see all clarifications about the intermediary and the investment

    y explore the options available to you if something were to go.

    y and then, if satisfied, make the investment.

    (These are called the Twelve Important Steps to Investing)

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    What is meant by Interest?

    When we borrow money, we are expected to pay for using it this is known

    as Interest. Interest is an amount charged to the borrower for the privilege

    of using the lenders money. Interest is usually calculated as a percentage of

    the principal balance (the amount of money borrowed). The percentage rate

    may be fixed for the life of the loan, or it may be variable, depending on the

    terms of the loan.

    What factors determine interestrates?

    When we talk of interest rates, there are different types of interest rates -

    rates that banks offer to their depositors, rates that they lend to their

    borrowers, the rate at which the Government borrows in the 8

    Bond/Government Securities market, rates offered to investors in small

    savings schemes like NSC, PPF, rates at which companies issue fixed

    deposits etc.

    The factors which govern these interest rates are mostly economyrelated and are commonly referred to as macroeconomic factors. Some of

    these factors are:

    y Demand for money

    y Level of Government borrowings

    y Supply of money

    y Inflation rate

    The Reserve Bank of India and the Government policies which determinesome of the variables mentioned above

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    Whatare various options available for investment?

    One may invest in:

    y Physical assets like real estate, gold/jewellery, commodities etc.

    and/or

    y Financial assets such as fixed deposits with banks, small saving

    instruments with post offices, insurance/provident/pension fund etc.

    or securities market related instruments like shares, bonds,

    debentures etc.

    Investment plan in the past scenario:

    Bank Fixed Deposits

    Saving account

    Post office NSC

    Kisan vikas patra

    BankFixed Deposits:

    Bank Fixed Deposits are also known as Term Deposits. In a Fixed

    Deposit Account, a certain sum of money is deposited in the bank for a

    specified time period with a fixed rate of interest.

    The rate of interest for Bank Fixed Deposits depends on the maturity period.

    It is higher in case of longer maturity period. There is great flexibility in

    maturity period and it ranges from 7days to 10 years. The interest is

    compounded annually and is added to the principal amount.

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    Savings Bank Account:

    Savings Bank Account is often the first banking product people use,

    which offers low interest (4%-5% p.a.), making them only marginally better

    than fixed deposits.

    Post Office Savings:

    Post Office Monthly Income Scheme is a low risk saving instrument,

    which can be availed through any post office. It provides an interest rate of

    8% per annum, which is paid monthly. Minimum amount, which can be

    invested, is Rs. 1,000/- and additional investment in multiples of 1,000/-.

    Maximum amount is Rs. 3,00,000/- (if Single) or Rs. 6,00,000/- (if held

    Jointly) during a year. It has a maturity period of 6 years. A bonus of 10% is

    paid at the time of maturity. Premature withdrawal is permitted if deposit is

    more than one year old. A deduction of 5% is levied from the principal

    amount if withdrawn prematurely; the 10% bonus is also denied.

    National Savings Certificates:

    National Savings Certificates (NSC) are certificates issued by

    Department of post, Government of India and are available at all post office

    counters in the country. It is a long term safe savings option for the

    investor. The scheme combines growth in money with reductions in tax

    liability as per the provisions of the Income Tax Act, 1961. The duration of a

    NSC scheme is 6 years.

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    Kisan Vikas Patra:

    Kisan Vikas Patra (KVP) is a saving instrument that provides interest

    income similar to bonds. Amount invested in Kisan Vikas Patra doubles on

    maturity after 8 years & 7 months.

    Kisan Vikas Patra can be purchased by the following:

    y An adult in his own name, or on behalf of a minor,

    y A minor,

    y A Trust,

    y Two adults jointly.

    Kisan Vikas Patra are available in the denominations of Rs 100, Rs 500, Rs

    1000, Rs 5000, Rs. 10,000 & Rs. 50,000. There is no maximum limit on

    purchase ofKVPs. Premature encashment of the certificate is not permissible

    except at a discount in the case of death of the holder(s), forfeiture by a

    pledgee and when ordered by a court of law.

    Investment plan in the present scenario:

    y Shares (NSE & BSE)y Mutual Funds

    y Insurance

    y ULIP

    National Stock Exchange (NSE):

    The National Stock Exchange of India Limited was created on the basis

    of the report of the High Powered Study Group on Establishment of New

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    Stock Exchanges, which recommended promotion of a National Stock

    Exchange by financial institutions to provide access to investors from all

    across the country on an equal footing. In 1992, NSE was incorporated as a

    tax-paying company unlike other stock exchanges in the country. In April

    1993, NSE was recognized as a stock exchange under the Securities

    Contracts (Regulation) Act, 1956 and it commenced operations in the

    Wholesale Debt Market (WDM) segment in June 1994. The Capital Market

    (Equities) segment commenced operations in November 1994 and

    operations in Derivatives segment were started in June 2000.

    In October 1995, National Stock Exchange became the largest stock

    exchange in the country. NSE launched S&P CNXNifty in April 1996. NSE is

    one of the largest interactive VSAT based stock exchanges in the world.

    Presently, it supports more than 3000 VSATs. The NSE- network is the

    largest private wide area network in India and the first extended C- Band

    VSAT network in the world.

    Bombay Stock Exchange (BSE):

    Bombay Stock Exchange Limited is the oldest stock exchange in Asia.

    Popularly known as BSE it was established as "The Native Share & Stock

    Brokers Association" in 1875.

    It is the first stock exchange in India to obtain permanent recognition in

    1956 from the Government of India under the Securities Contracts

    (Regulation)Act,1956.

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    Bombay Stock Exchange played a pivotal role in the development of the

    Indian capital market and its index, SENSEX, is tracked worldwide. The

    Exchange has a nation-wide reach with a presence in 417 cities and towns of

    India. BSE provides an efficient and transparent market for trading in equity,

    debt instruments and derivatives.

    Mutual Funds in India:

    Mutual Fund is an instrument of investing money. Nowadays, bank

    rates have fallen down and are generally below the inflation rate. Therefore,

    keeping large amounts of money in bank is not a wise option, as in real

    terms the value of money decreases over a period of time.

    One of the options is to invest the money in stock market. But a common

    investor is not informed and competent enough to understand the intricacies

    of stock market. This is where mutual funds come to the rescue.

    A mutual fund is a group of investors operating through a fund manager to

    purchase a diverse portfolio of stocks or bonds. Mutual funds are highly cost

    efficient and very easy to invest in. By pooling money together in a mutual

    fund, investors can purchase stocks or bonds with much lower trading costs

    than if they tried to do it on their own. Also, one doesn't have to figure out

    which stocks or bonds to buy. But the biggest advantage of mutual funds is

    diversification.

    y Diversification means spreading out money across many different types of

    investments. When one investment is down another might be up. Diversification of

    investment holdings reduces the risk tremendously.

    y

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    Insurance:

    Life is a roller coaster ride and is full of twists and turns. You cannot

    take anything for granted in life. Insurance policies are a safeguard against

    the uncertainties of life.

    Insurance is system by which the losses suffered by a few are spread over

    many, exposed to similar risks. Insurance is a protection against financial

    loss arising on the happening of an unexpected event. Insurance policy helps

    in not only mitigating risks but also provides a financial cushion against

    adverse financial burdens suffered.

    Insurance policies cover the risk of life as well as other assets and

    valuables such as home, automobiles, jewelry et al. On the basis of the risk

    they cover, insurance policies can be classified into two categories.

    Unit Linked Insurance Plans (ULIP):

    Unit linked insurance plan (ULIP) is life insurance solution that

    provides for the benefits of protection and flexibility in investment. The

    investment is denoted as units and is represented by the value that it has

    attained called as Net Asset Value (NAV). The policy value at any time varies

    according to the value of the underlying assets at the time.

    ULIP provides multiple benefits to the consumer. The benefits include:

    y Life protection

    y Investment and Savings

    y Flexibility

    y Adjustable Life Cover

    y Investment Options

    y Transparency

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    y Options to take additional cover against

    y Death due to accident

    y Disability

    y Critical Illness

    y Surgeries

    y Liquidity

    y Tax planning

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    OBJECTIVE &

    SCOPE

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    OBJECTIVE & SCOPEObjective:

    The primary objective was to analysis the market and find out the

    potential customer and motivate or promote them to invest their money in

    modern Investment plan rather than traditional Investment plan.

    The secondary objective were:

    To do the comparative analysis of the two options and to bring forth,

    thus to the potential customer.

    To create awareness among the customer

    To create marketing awareness of the Investment product and also

    identify the potential for this product.

    To analyze the marketing strategy of the competitors

    To analyze Investment pattern.

    Search Method:

    The method used for research was descriptive method. It involved

    collection of primary data and Secondary data. As far as project was

    concerned primary data was obtained by market analysis through field.

    Contact Method:

    Telephone Interview

    Personal Interview

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    INDUSTRY

    PROFILE

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    INDUSTRY PROFILEOVERVIEW OF INVESTMENT:

    Institutional investment

    The rapid growth of stock markets in the world, to a significant extent could

    be explained by the surge in the institutional investors consisting of pension

    funds, insurance companies and mutual funds. During the period 1995 and

    2005, the assets under management of the institutional investors doubled

    from US$21 trillion to US$53 trillion. A large number of institutional

    investors are moving away from the home bias investing in outside world.

    Emerging markets with higher economic growth and rapidly growing

    financial markets became major centers of destination for the investments of

    institutional investors. For instance in the US, in 1994, pension funds

    invested 41% of their portfolio in domestic equity and 7% in international

    equities, where as by 2005 that share rose to 48% in domestic equities and

    15% in international equities. The portfolio allocation to bond markets during

    the same period reduced from 42% to 32%. Emerging markets received

    sizeable portion of the investments. In the US, the dedicated emerging

    markets mutual funds rose from about US$27 bn in 2000 to US$ 230 bn in

    2006.

    International listings

    On the back of the liberalization of cross border financial flows, companies in

    several countries are seeking listing in international exchanges to garner

    benefits from international investors as also widen their investor base. The

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    number of foreign companies listed in the London Stock Exchange rose from

    387 in 1970 to 553 in 1990 to 636 in 2006. The number of foreign

    companies listed on the NYSE has also risen rapidly in the 1990s. There is a

    keen competition across the worlds leading stock exchanges to promote

    international listing and gain greater influence. In the recent period, the US

    experienced a slowdown in the listing of foreign companies. The decline is

    attributed to stringent corporate governance norms that were applied

    following the corporate abuses found in the beginning of the decade. The US

    is now examining in greater detail measures to gain the prominence once it

    enjoyed in the international listings. The Alternative Investment Market of

    London Stock Exchange attracted huge interest from SMEs from a large

    number of countries.

    Emerging markets as an investment destination

    Liberalization of capital flows led to surge in international investment into

    emerging economies finding value on the back of huge prospects for growth.

    The flow of net Foreign Direct Investment (FDI) into developing countries

    increased from US$ 170 bn in 1998 to US$ 325 bn in 2006 and net portfolio

    equity flows increased from US$6 bn to US$94 bn during the same period.

    Net debt flows during this period are rather subdued with net debt flows

    from official creditors turning negative. Net portfolio equity flows to China

    between the year 2000 and 2006 rose from US$6.9 bn to US$32 bn and in

    India from US$2.3 bn to US$8.7 bn. Other emerging markets such as Brazil,

    Mexico, South Africa, Thailand and Russia too, showed surge in the net

    portfolio equity flows. Emerging markets showed significant growth in stock

    prices making them attractive investment destinations though issues of

    valuations are beginning to become a concern now.

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    Currently, looking at the five most important asset classes - real

    estate, equities, bonds, commodities, and art (including collectibles)

    Admittedly, some assets have performed better than others, but in general

    every sort of asset has risen in price, and this is true everywhere in the

    world.

    In the early phases of all previous investment booms, investors failed

    to recognize that the "rules of the game" had changed and continued to play

    the asset class that had been the leader in the previous investment mania.

    In the 1980s, every increase in gold and silver prices was perceived to be

    the beginning of a new bull market in precious metals (after silver prices

    collapsed in January 1980, prices doubled three times between 1980 and

    1990 - all within a downtrend), while investors maintained a very skeptical

    view of bonds. In the early 1990s, investors failed to recognize the

    emergence of a high-tech sector uptrend, although, as explained above,

    high-tech stocks were already performing extremely well between 1990 and

    1995. Global investors continued to believe in the merits of Asian stocks

    right to the end and actually stepped up their buying in early 1997!

    Similarly, in the current asset inflation, investors have continued to focus on

    the high-tech bull market and have largely missed out on the huge increase

    in price of commodities, and of Indian, Latin American, and Russian equities.

    At the end of each investment mania, investors believed in some sort of

    "excess liquidity" that would drive the object of the speculation forever

    higher.

    After globalization many of MNCs came here and set up their business

    in India. Therefore, The competition would also increase and every

    investment company provides better or adorable plans to the potential

    customer and they also retain their existing customer through providing

    better services.

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    ROLE OF INVESTMENT IN OUR LIFE:

    Riskand uncertainties are part of lifes and they will never stop

    like accident, illness,theftand other uncertainties they will happen

    in life suddenly and we can notmanage our expenses according to

    them.We will invest ourmoney formake a solution of big future

    expenses that can we never change like higher education,marriage

    of our children and we can also make easy of our future by taking

    pension plans.

    INVESTMENT AS INSURANCE:

    Investment assures your uncertain future and provides you secure life.

    Insurance is an attractive option for investment. While most people

    recognize the risk hedging and tax saving potential of insurance, many are

    not aware of its advantages as an investment option as well.

    Today, Insurance Company promotes ULIP as investment product

    which provides you good growth, tax benefit, risk cover and short term

    plans. In fact, the premium you pay for an insurance policy is an investment

    against risk. Thus, before comparing with other schemes, you must accept

    that a part of the total amount invested in ULIP goes towards providing for

    the risk cover, while the rest is used for saving

    ULIP is a unique investment avenue that delivers sound returns

    in addition to protection.

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    Investmentas Tax Planning:

    Long term Investment serves as an excellent tax saving mechanism

    too. The Government of India has offered tax incentives to long term

    investment products in order to facilitate the flow of funds into productive

    assets. Under Section 88C and section 10(10D) of Income Tax Act 1961,

    an individual is entitled to a rebate of 20 per cent on the annual premium

    payable on his/her life of his/her children or adult children. The rebate is

    deductible from tax payable by the individual or a Hindu Undivided Family.

    This rebate is can be availed up to a maximum of Rs. 48000.

    INVESTMENT AS FUTURE SOLUTION:

    Investment work as solution of your uncertain future. Its also helps to

    fulfill your future needs and demands. One of the important reasons why

    one needs to invest wisely is to meet the cost of Inflation.Inflation causes

    money to lose value because it will not buy the same amount of a good or a

    service in the future as it does now or did in the past Investment. Therefore,

    we can say that Investment

    Of our money helps in future expenses.

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    TYPES OF INVESTMENT PLANS:

    There are two types of Investment plans are exist. Most of the

    products offered by Investment companies are developed and structuredaround these basic plans and are usually an extension or a combination of

    these plans. So, what are these plans and how do they differ from each

    other?

    Short Term InvestmentPlan:

    Broadly speaking, savings bank account, money market/liquid funds

    and fixed deposits with banks may be considered as short-term financial

    investment options:

    Savings Bank Account:

    Saving Bank Account is often the first banking product people use,

    which offers low interest (4%-5% p.a.), making them only marginally better

    than fixed deposits.

    Money Market or Liquid Funds:

    Money Market or Liquid Fundsare a specialized form of mutual funds

    that invest in extremely short-term fixed income instruments and thereby

    provide easy liquidity. Unlike most mutual funds, money market funds are

    primarily oriented towards protecting your capital and then, aim to maximize

    returns. Money market funds usually yield better returns than savings

    accounts, but lower than bank fixed deposits.

    Long Term InvestmentPlans:

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    Public ProvidentFund:

    A long term savings instrument with a maturity of 15 years and

    interest payable at 8% per annum compounded annually. A PPF account can

    be opened through a nationalized bank at anytime during the year and is

    open all through the year for depositing money. Tax benefits can be availed

    for the amount invested and interest accrued is tax-free. A withdrawal is

    permissible every year from the seventh financial year of the date of

    opening of the account and the amount of withdrawal will be limited to 50%

    of the balance at credit at the end of the 4th year immediately preceding the

    year in which the amount is withdrawn or at the end of the preceding year

    whichever is lower the amount of loan if any.

    Company Fixed Deposits:

    These are short-term (six months) to medium-term (three to five

    years) borrowings by companies at a fixed rate of interest which is payable

    monthly, quarterly, semi10 annually or annually. They can also be

    cumulative fixed deposits where the entire principal along with the interest is

    paid at the end of the loan period. The rate of interest varies between 6-9%

    per annum for company FDs. The interest received is after deduction of

    taxes.

    Bonds:

    It is a fixed income (debt) instrument issued for a period of more than

    one year with the purpose of raising capital. The central or state

    government, corporations and similar institutions sell bonds. A bond is

    generally a promise to repay the principal along with a fixed rate of interest

    on a specified date, called the Maturity Date.

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    COMPANY

    PROFILE

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    ORGNISATIONAL PROFILE

    Aboutthe organization:

    ICICI Bank is India's second-largest bank with total assets of Rs.

    3,997.95 billion (US$ 100 billion) at March 31, 2008 and profit after tax of

    Rs. 41.58 billion for the year ended March 31, 2008. ICICI Bank is second

    amongst all the companies listed on the Indian stock exchanges in terms of

    free float market capitalization. The Bank has a network of about 1,308

    branches and 3,950 ATMs in India and presence in 18 countries. ICICI Bank

    offers a wide range of banking products and financial services to corporate

    and retail customers through a variety of delivery channels and through its

    specialized subsidiaries and affiliates in the areas of investment banking, life

    and non-life insurance, venture capital and asset management. The Bank

    currently has subsidiaries in the United Kingdom, Russia and Canada,

    branches in Unites States, Singapore, Bahrain, Hong Kong, Sri Lanka, Qatar

    and Dubai International Finance Centre and representative offices in United

    Arab Emirates, China, South Africa, Bangladesh, Thailand, Malaysia and

    Indonesia. Our UK subsidiary has established branches in Belgium and

    Germany.

    ICICI Bank's equity shares are listed in India on Bombay Stock Exchange

    and the National Stock Exchange of India Limited and its American

    Depositary Receipts (ADRs) are listed on the New York Stock Exchange

    (NYSE).

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    VISION:

    To make ICICI Bank dominant life and built on trust by world-class

    people and service

    This we hope to achieve by :

    Understanding the needs of customers and offering them superior

    products and service.

    Leveraging technology to service customers quickly, efficiently and

    conveniently.

    Developing and implementing superior risk management and

    investment strategies to offer sustainable and stable returns to our

    policy holders.

    Providing an enabling environment to faster growth and learning forour employees.

    And above all building transparency in all our dealing

    The success of the company will be founded in its unflinching to 5 cores

    values-integrity, customer first boundary less, ownership and passion. Each

    of the values describes what the company stands for, the qualities of our

    people and the way we work. We do believe that we are on the threshold of

    an exciting new opportunity, were we can play significant role in redefine

    and reshaping the sector. Given the quality of our percentage and the

    commitment of our team, there is no limit to our growth.

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    Promoters:

    ICICI Bank is a professionally managed entity that was created post

    the merger of the erstwhile ICICI Limited with its subsidiary ICICI Bank. Due

    to the merger with its parent, the shareholding of ICICI Bank has changed

    significantly and foreign investors now have over 73% stake in the bank.

    Government controlled entities own over 15% stake in ICICI Bank, while

    other Indian entities hold the rest of the stake. This means that there is no

    defined promoters entity for ICICI Bank and the functioning of the bank is in

    the hands of a professional team of managers.

    Objects ofthe issue:

    The objects of the issue are to provide capital for

    Executing the banks business strategy, including growth in its retail

    portfolio. International Expansion,

    Investment in its insurance subsidiaries, and

    Other general corporate purposes.

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    Introduction of ICICI Bank

    ICICI Group

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    Overview :-

    ICICI Bank was originally promoted in 1994 by ICICI Limited, an

    Indian financial institution, and was its wholly-owned subsidiary. ICICI's

    shareholding in ICICI Bank was reduced to 46% through a public offering of

    shares in India in fiscal 1998, an equity offering in the form of ADRs listed

    on the NYSE in fiscal 2000, ICICI Bank's acquisition of Bank of Madura

    Limited in an all-stock amalgamation in fiscal 2001, and secondary market

    sales by ICICI to institutional investors in fiscal 2001 and fiscal 2002. ICICI

    was formed in 1955 at the initiative of the World Bank, the Government of

    India and representatives of Indian industry. The principal objective was to

    create a development financial institution for providing medium-term and

    long-term project financing to Indian businesses. In the 1990s, ICICI

    transformed its business from a development financial institution offering

    only project finance to a diversified financial services group offering a wide

    variety of products and services, both directly and through a number of

    subsidiaries and affiliates like ICICI Bank. In 1999, ICICI become the first

    Indian company and the first bank or financial institution from non-Japan

    Asia to be listed on the NYSE.

    After consideration of various corporate structuring alternatives in the

    context of the emerging competitive scenario in the Indian banking industry,

    and the move towards universal banking, the managements of ICICI and

    ICICI Bank formed the view that the merger of ICICI with ICICI Bank would

    be the optimal strategic alternative for both entities, and would create the

    optimal legal structure for the ICICI group's universal banking strategy. The

    merger would enhance value for ICICI shareholders through the merged

    entity's access to low-cost deposits, greater opportunities for earning fee-

    based income and the ability to participate in the payments system and

    provide transaction-banking services. The merger would enhance value for

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    ICICI Bank shareholders through a large capital base and scale of

    operations, seamless access to ICICI's strong corporate relationships built up

    over five decades, entry into new business segments, higher market share in

    various business segments, particularly fee-based services, and access to

    the vast talent pool of ICICI and its subsidiaries. In October 2001, the

    Boards ofDirectors of ICICI and ICICI Bank approved the merger of ICICI

    and two of its wholly-owned retail finance subsidiaries, ICICI Personal

    Financial Services Limited and ICICI Capital Services Limited, with ICICI

    Bank. The merger was approved by shareholders of ICICI and ICICI Bank in

    January 2002, by the High Court of Gujarat at Ahmedabad in March 2002,

    and by the High Court of Judicature at Mumbai and the Reserve Bank of

    India in April 2002. Consequent to the merger, the ICICI group's financing

    and banking operations, both wholesale and retail, have been integrated in a

    single entity.

    ICICI Bank has formulated a Code of Business Conduct and Ethics for

    its directors and employees.

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    PRODUCT

    PROFILE

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    PRODUCT PROFILE

    The ICICI Bankadvantages:

    The salient points that you make like to keep in mind before choosing

    on your strategic partnership.

    Strong retail focus:

    After the merger with parent ICICI, ICICI Bank is focusing strongly onthe retail segment in order to fuel its growth for the future. The bank has

    been very aggressive in this segment, so much so that retail assets now

    make up nearly 48% of total advances of the bank. ICICI Bank's market

    share in incremental retail loans disbursed is close to 30%. This indicates the

    focus the bank has evinced in the retail segment. ICICI Bank has also

    significantly pared its exposure to the corporate segment in order to

    increase its presence in the retail segment.

    Wide reach:

    ICICI Bank has been on an expansion spree in the last year and in this

    period it has seen its branch size increase to around 540 branches. The bank

    is also leveraging on a large ATM network in order to augment its reach

    further. At the end of FY03, the bank had an ATM network of over 1,500

    ATMs spread across the country. Due to the aggressive branch and ATM

    network expansion, the bank has been able to grow its retail assets

    significantly. Going forward, the bank is in a good position to tap the retail

    market due to its extended reach.

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    Benefits fromthe Securitization Act:

    The erstwhile ICICI Limited had a significant amount of NPAs in its

    books. The passing of the Securitization Act is likely to go a long way in

    helping ICICI Bank recovering dues from defaulters. The bank has already

    formed an Asset Recovery Company (ARC), in partnership with entities like

    SBI and IDBI in order to take advantage of the provisions of the act.

    Restructuring operations:

    In an effort to reduce its interest costs ICICI Bank undertook an

    exercise to reduce its parent ICICI's high cost liabilities. In this effort, the

    bank has met with significant success. ICICI Bank has paid back a large part

    of ICICI's long-term high cost borrowings and in its place replace it with low

    cost deposits. This has helped the bank to improve its interest spread to

    1.5% (FY03) from 1.2% in FY02. Going forward with further restructuring of

    borrowings and increased contribution from retail deposits, ICICI Bank is

    likely to witness further improvement in its spreads.

    Today, if you check with any corporate distributor that tide up with us,

    they will uniformly confirm that our distribution support is the best in the

    industry. They feel these are the most important points for the success of

    banc assurance model. We would be glad to discuss more details with your

    team. Should you have any further clarifications needed we also invite yourteam to interact with our actuarial, underwriting, client servicing and IT

    teams to see for themselves the high quality systems processes and skills

    the company has.

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    ICICI Bank Provides Various Types of Investments Plans

    are:

    MUTUAL FUNDS:

    Mutual Funds pool money of various investors to purchase a wide variety ofsecurities while pursuing a specific goal. Selection of Securities for thepurpose is done by specialists from the field. Returns generated aredistributed to the Investors. At ICICI Bank NRI services, we will help youdetermine which types of funds you need to meet your investment goals.This may include the following types of funds:

    1.Debt: Liquid schemes, Income schemes, G-sec schemes, Monthly Income

    Schemes etc.

    2. Equity: Diversified Equity Schemes, Sector Schemes, Index Schemes etc.

    3. Hybrid Funds: Balanced Schemes, Special Schemes - Pension Schemes,Child education Schemes etc.

    We help you identify an appropriate mix of Mutual Fund schemes for yourportfolio using asset allocation strategies. You can invest in various schemes

    of multiple mutual funds with decent performance record.

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    Why Invest in Mutual Fund?

    Professional Money Management and Research:

    Mutual funds are managed by professional fund managers who regularly

    monitor market trends and economic trends for taking investment decisions.

    They also have dedicated research professionals working with them who

    make an in depth study of the investment option to take an informed

    decision.

    Risk Diversification:

    Diversification reduces risk contained in a portfolio by spreading it. It is

    about not putting all your eggs in one basket. As mutual funds have huge

    corpuses to invest in, one can be part of a large and well-diversified portfolio

    with very little investment.

    Convenience:

    With features like dematerialized account statements, easy subscription and

    redemption processes, availability ofNAVs and performance details through

    journals, newspapers and updates and lot more; Mutual Funds are sure a

    convenient way of investing.

    Liquidity:

    One of the greatest advantages of Mutual Fund investment is liquidity.

    Open-ended funds provide option to redeem on demand, which is extremely

    beneficial especially during rising or falling Markets.

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    Reduction in Costs:

    Mutual funds have a pool of money that they have to invest. So they are

    often involved in buying and selling of large amounts of securities that will

    cost much lower than when you invest on your own.

    Tax Advantages:

    Investment in mutual funds also enjoys several tax advantages. Dividends

    from Mutual Funds are tax-free in the hands of the investor (This however

    depends upon changes in Finance Act). Also, capital gain accrued from

    mutual funds investments for period of over one year is treated as long term

    capital appreciation and is taxed at a lower rate of 10% without benefit of

    indexation or 20% with benefit of indexation.

    Other Advantages:

    Indian Mutual fund industry also presents several other benefits to the

    investor like: transparency - as funds have to make full disclosure of

    investments on a periodic basis, flexibility in terms of needs based choices,

    very well regulated by SEBI with very strict compliance requirements to

    investor friendly norms.

    Where to Invest?

    ICICI Bank has tied up with several Mutual Funds so as to provide you the

    convenience of Varied Investment.

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    You have a choice to invest with the top 17 AMCs in India offering around

    300 schemes

    AMC offered

    Alliance MutualFund

    CholamandalamMutual Fund

    DSP Merrill lynch Deutsche

    Franklin Templeton HDFC HSBC ING Vysya

    JM Financial Kotak mahindra Principal Prudential

    Reliance Standard Chartered Sundram Tata

    Birla

    Why invest with us?

    NRI Services offers investment in Mutual Funds through Multiple Channels.

    With ICICI Bank, you can invest in Mutual Funds through following channels

    - India Sales Team

    - ETC Team (Email, Telephone & Chat Team)

    - Wise Invest

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    LIFE INSURANCE:

    Being away from India doesn't mean you have to compromise the safety and

    security of your loved ones. In fact, your savings from your time overseas

    can be easily canalized to meet your family's needs - now and in the future.So, whether its your dream to retire in your hometown; to secure funds for

    your children's education; or to build assets, ICICI Prudential has a range of

    solutions that can be customized to meet your needs. Today, In Life

    Insurance ULIP(Unit linked Insurance Plan) is most popular because it

    provides good wealth creation and risk cover.

    Broadly, insurance plans can be distinctly divided into ULIP (Unit Linked

    Insurance Plans) and traditional plans. A brief detail of both segments:

    Unit Linked Insurance Product

    ULIPs have gained high acceptance due to attractive features they offer.

    These include:

    1.Flexibility

    1. Flexibility to choose Sum Assured.

    2. Flexibility to choose premium amount.

    3. Option to change level of Premium /Sum Assured even after the

    plan has started.

    4. Flexibility to change asset allocation by switching between funds.

    2.Transparency

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    1. Charges in the plan & net amount invested are known to the

    customer.

    2. Convenience of tracking ones investment performance on a

    daily basis.

    3.Liquidity

    1. Option to withdraw money after few years (comfort required in

    case of exigency).

    2. Low minimum tenure.

    3. Partial / Systematic withdrawal allowed

    4.Fund Options

    1. A choice of funds (ranging from equity, debt, cash or a

    combination).

    2. Option to choose your fund mix based on desired asset allocation

    There are some products of ULIP:

    y Investment and Saving Plans

    y Retirement Plans

    y Child Plans

    Investmentand Saving Plans:

    Endowment policies are a good way of putting aside your savings today for a

    future goal - whether it's to buy a house in India or fund your

    entrepreneurial vision. Our savings-oriented policies are designed to make

    your savings grow and have them available to you at the end of a fixed

    number of years or through the term of the plan.

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    y Lifetime Gold

    y Lifetime Plus

    y Lifetime Super

    y Life Link Super

    RetirementPlans:

    Many of us picture ourselves enjoying the fruits of our labor after retirement

    - going on a dream vacation, or helping our child's career take wing.

    Financing all this will depend on our personal savings and investments, so its

    important to save for the future from today. Our retirement plans are

    designed to help you systematically save, so that you can enjoy all the

    things you have dreamed of when you retire.

    y Life Link Super pension

    y Life Time SuperPension

    y Life Time stage Pension

    y

    Foreve

    rLife

    y Premier Life Pension

    Child Plans:

    As a responsible parent, you want to ensure a hassle-free, successful life for

    your child. However, life is full of uncertainties and even the best-laid plans

    can go wrong. SmartKid Education Plans are designed to provide flexibility

    and to safeguard your child's future education and lifestyle, taking allpossibilities into account. SmartKid Child Plans has a bouquet of three

    products which can help you secure your

    child's

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    y SmartKid New Unit-Linked RegularPremium

    y SmartKid New Unit-Linked Single Premium

    y SmartKid RegularPremium

    COMPARISON BETWEEN ULIP AND MUTUAL FUNDS

    ULIP MUTUAL FUND

    Most plan offer more than three

    free funds switches every year

    Switching is costly. Exit and entry

    load and can be as high as 3-4%

    There is no tax implication when

    switching between funds

    Profit from equity funds taxed at

    10% debt profits added to income

    Top-ups come with 1% charge Top-ups carry 2.25% charge

    Good only for long term investing

    because of high initial charge

    Good for short term and long

    term investing time frame

    Life cover is compulsoryPure investing and life cover is

    optional

    You need to contribute regularly

    for the long term

    Investor not under any

    compulsion to invest year after

    year

    There are various funds in mutual fund and ULIP:-

    1.Maximiser: High risk funds and these funds in 100% share market

    related and it provides 25%-35% earning.

    2.Balancer : Moderate risk funds and these funds in40% Share Market

    60% Share Market

    15%-20% Earning

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    3.Protector: Low risk funds and these funds in

    Govt. Bonds

    5%-8% Earning

    4.Preserver: It also low risk funds and provides low earning too.

    Call Money Market

    4%-6% Earning

    Best Performing ULIPs:

    Name ReturnICICI Maximiser 29.80

    KOTAK Growth 25.88

    HDFC Growth 22.85

    AVIVA Easy Life 22.26

    BIRLA Enhance 13.38

    (up to September 1,2007, figure in %)

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    RESEARCHMETHODOLOGY

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    RESEARCH METHODOLOGY

    Achieving accuracy in any research requires in depth study regarding

    the subject. As the prime objective of the project is compare various

    Investment products available in the market with the existing players in the

    market and the impact of entry of private players in the market, the

    research methodology adopted was basically based on primary data via

    which the most recent and accurate piece of first hand information that

    could be collected from all possible source. Secondary data was used to

    support primary data wherever needed.

    Primary data was collected using the following techniques:

    Questionnaire method

    Direct interview method

    Observation method

    The main tool used was the questionnaire method. Further direct

    interview method, where a face to face formal interview will be taken. Lastly

    observation method was used continuously with the questionnaire method,

    as one continuously observes the surrounding environment he works in.

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    Procedure of Research Methodology:

    To conduct this research the target population was the people aware

    or not aware from modern Investment plan like: Mutual Fund, Unit

    Linked Insurance Plan, Systematic Investment Plan and Fixed Deposit

    and paying tax.

    Target geographic area was Jaipur. Sample size of 90 people was

    taken

    To these 90 people a questionnaire was given, the questionnaire was a

    combination of both open ended and closed question.

    Some people already have investment plan were also interviewed to

    know their prospective.

    Finally the collected data and information was analyzed and compiled

    to arrive at the conclusion and recommendation given.

    Sources of Secondary Data:

    These source were use to obtain information on, ICICI Bank and other

    competitors history, current issues, policies, procedures etc, wherever

    required.

    INTERNET

    MAGZINES

    NEWSPAPERS

    JOURNALS

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    DATA ANALYSIS

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    DATA ANALYSIS

    MARITAL STATUS NO.OF RESPONDANTS

    MARRIED 65

    UNMARRIED 25

    SAMPLE SIZE 90

    Graph No. 1

    OBSERVATIONS:

    65 samples are married out of 90 samples and they were more potential

    customer.

    No. of Respondents

    65

    25

    0

    10

    20

    30

    40

    50

    60

    70

    MARRIED UNMARRIED

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    PROFILE BASIS NO. OF RESPONDANTS

    GOVT. EMPLOYEE 17

    PVT. EMPLOYEE 32

    SELF EMPLOYEE 41

    SAMPLE SIZE 90

    Graph No. 2

    OBSERVATIONS:

    In during my summer internship I observed that Pvt. And Self employedwere major prospective instead of govt. employee.

    17

    32

    41

    0

    5

    10

    15

    20

    25

    30

    35

    40

    45

    GOVT. EMPLOYEE PVT. EMPLOYEE SELF EMPLOYEE

    No. of Respondants

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    1. In which Sector do you prefer to invest your money?

    PROFILE BASIS NO. OF RESPONDENTS

    Private Sector 53

    Government Sector 37

    Total 90

    Graph No. 3

    OBSERVATION:

    I field in my during my field work 59% samples were private sector whereas

    41% samples were prefer to invest their money in government sector..

    59%

    41%

    No. of Respondants

    Pvt. Sector

    Govt. Secotor

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    2. Which type of Investment plan do you prefer?

    PROFILE BASIS NO. OF RESPONDENTS

    a. Bank FD 16

    b. ULIP(insurance products) 26

    c. Mutual Fund 14

    d. Stock Market 22

    e. SIP(Systematic Investment Plan) 12

    Graph No. 4

    OBSERVATION:

    y 26 sample out of 90 were preferred ULIP that is ULIP is more

    preferable Investment product

    y Secondly 22 sample out of 90 were preferred Invest in Stock Market.

    0

    5

    10

    15

    20

    25

    30

    Bank FD ULIP Mutual Fund Stock Market SIP

    16

    26

    14

    22

    12

    No. of Respondants

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    3. How much term of Investment Plans do you like most?

    PROFILE BASIS NO. OF RESPONDENTS

    a. 0-3 years 18

    b. 3-6 years 35

    c. 6-10 years 27

    d. Above 10 years 10

    Graph No. 5

    OBSERVATION:

    y 39% of samples preferred 3-6 years Investment while 30% people

    preferred 6-10 years Investment.

    20%

    39%

    30%

    11%

    No. of Respondants

    0-3 years 3-6 years 6-10 years Above 10 years

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    4. What do you see in long term Investment plans?

    PROFILE BASIS NO. OF RESPONDENTS

    a. Growth 11

    b. Risk Cover 09

    c. Tax Benefit 18

    d. All of the above 52

    Graph No. 6

    OBSERVATION:

    y I observed that in during the summer project more than half of

    respondents which 58% were interested in all of the above factors.

    12%

    10%

    20%58%

    No. of Respondents

    Growth Risk Cover Tax Benefit All of the above

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    5. How much risk do you prefer in Investment Plans?

    PROFILE BASIS NO. OF RESPONDENTS

    a. High Risk 43b. Moderate Risk 31

    c. Low Risk 16

    Graph No. 7

    OBSERVATION:

    I found in during my training 48% preferred High risk whereas 34%samples preferred moderate risk while low risk sample were very low.

    As I observed that max people are of below 30 they have willingnessto achieve high growth for fulfill their dreams and therefore, they wantto invest their money in pure equity market rather then debt or moneymarket

    48%

    34%

    18%

    No. of Respondents

    High Risk

    Moderate Risk

    Low Risk

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    6. Have you ever used Mutual Fund as an Investment before?

    PROFILE BASIS NO. OF RESPONDENTS

    a. Yes 36

    b. No 54

    Graph No. 8

    OBSERVATION:

    I observed in during my training 54 samples never invest their money in MFs

    while 36 samples invested their money in MFs.

    36

    54

    No. of Respondents

    Yes

    No

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    7. Do you consider Inflation a significant risk?

    PROFILE BASIS NO. OF RESPONDENTS

    a. Yes 69

    b. No 21

    Graph No. 9

    OBSERVATION:

    I observed that people are not investing their money in market due toincreasing inflation so 77% were said Inflation is significant risk.

    77%

    23%

    No. of Respondents

    Yes

    No

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    8. Is a down period in the Stock Market a buying opportunity?

    PROFILE BASIS NO. OF RESPONDENTS

    a. Yes 58

    b. No 32

    Graph No. 10

    OBSERVATION:

    64% believe that down period of stock market is a buying opportunity

    because that time they can get more units instead of up period of

    stock market.

    64%

    36%

    No. of Respondents

    Yes

    No

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    9. Is Private Life Insurance Company reliable for Investment?

    PROFILE BASIS NO. OF RESPONDENTSa. Yes 51

    b. No 39

    Graph No. 11

    OBSERVATION:

    I observed that more than samples preferred private companies rather thangovt. for their better services.

    51

    39

    No. of Respondents

    Yes

    No

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    10. What are the factors on which Private Life Insurance

    Company differs from LIC?

    PROFILE BASIS NO. OF RESPONDENTS

    a. Service Quality 37

    b. Flexibility 24

    c. Maturity Period 13

    d. Returns 16

    Graph No. 12

    OBSERVATION:

    Respondents Percentage

    Service Quality 37 41%

    Flexibility 24 27%

    Maturity 13 14%

    Returns 16 18%

    Total 90 100%

    41%

    27%

    14%

    18%

    No. of Respondents

    Service Quality Flexibility Maturity Returns

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    11. Do you have any other Investment/Insurance policy?

    PROFILE BASIS NO. OF RESPONDENTSa. Yes 67

    b. No 23

    Graph No. 13

    OBSERVATION:

    II observed that in during my training 81% has Investment plans alreadyand many of people has their policy from private companies rather thangovt. companies.

    81%

    19%

    No. of Respondents

    Yes

    NO

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    12. From which Company

    PROFILE BASIS NO. OF RESPONDENTS

    a. ICICI Prudential 33

    b. HDFC Standard Life 23

    c. Bajaj Alianz 16

    d. Other 18

    Graph No. 14

    OBSERVATION:

    Respondents Percentage

    ICICI Prudential 33 37%

    HDFC Std. Life 23 25%

    Bajaj Allianz 16 18%

    Other 18 20%

    Total 90 100%

    37%

    25%

    18%

    20%

    No. of Respondents

    ICICI Prudential HDFC Standard Life Bajaj Alianz Other

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    OBSERVATION &

    FINDINGS

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    Observation & Findings

    Maximum people were not ready to investment because they already

    invested their money in March due to tax benefit.

    The second reason was due to political uncertainty stock market is

    highly volatile hence people were very scared for investment

    Maximum people were interested in private sector for invest their

    money.

    The most of people made aware by Investment Promotion, Financial

    Consultants and Agents.

    Most of respondents admitted that they take plan or like to take

    Investment plans because of its tax free nature.

    Company is getting its most of business in Investment from ULIP and

    Fixed deposit.

    Respondents admitted that the product awareness which is provided

    through intermediaries is high.

    I observed that many of respondents agreed that down stock period is

    a buying opportunity.

    Product awareness of ICICI bank is very high.

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    LIMITATION

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    LIMITATION

    Due to declined stage people were not interested to do investment.

    Mostly people were opt Investment or insurance plans in march due to

    tax saving because tax benefit is the most important factor for opting

    Long term investment plans or insurance policies.

    Some of the people provide false data as they were scared about

    providing actual data.

    Getting appointments with the people was difficult as most of the

    people were busy and it was difficult to contact them again and again.

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    RECOMMENDATIONS

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    RECOMMENDATIONS:

    The creation of awareness about the need and importance of modern

    Investments is vital.

    New product innovation, low money investment plans and better

    service is crucial for the company to increase its market share.

    Become more creative in capturing a wider range of customer by using

    multiple distribution channels.

    ICICI bank is giving more stress on employees and providing more

    than enough target to employees which is very hard to achieve so

    bank should give less stress and realistic target.

    Bank should give speed to their market research process. For this they

    should recruit young & enthusiast persons.

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    CONCLUSION

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    CONCLUSION

    Change is very important and one whose goes which the changing

    environment always succeeds, that is what I have learnt from the study. The

    competition has grown too much in the Investment Sector with the opening

    of the sector.

    On the basis of the project I can conclude that today, the market

    scenario is totally change because people becoming more aware about new

    Investment plans which provides better growth and more tax benefit. In

    earlier we invested our money in like FD, Kisan Vikas Patra, Providend fund,

    Saving account and etc. but after some time of globalization we want to

    invest our money in modern investment plans like Stock market, ULIP, MFs,

    SIP, Commodities, Real Estate and etc. So people are moved gradually into

    that financial market because it is more attractive.

    when I joined the Summer Internship project that time market in the

    declined scenario and inflation rate was going up everyday so I had to face

    some difficulties for convinced to people for taking Investment because

    people were scared to invest their money in financial market The another

    factor is most of the people invested their money in march due to tax saving

    and some of the people were not aware to ULIP and MFs.

    However, It was a great experience for me because where I could

    learn more about the banking culture and how the employees are working

    and achieving the goal.

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    BIBLIOGRAPHY

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    BIBLIOGRAPHY

    Reference Books

    Marketing management : Philip Kotlar

    Research and Methodology : C.K. Kothari

    Direct Taxes : Dr. Vinod K. Singhania

    &

    : Dr. Kapil Singhania

    Newspapers:

    Times of India

    Business Standard

    Websites:

    www.icicibank.com www.iciciprulife.com www.icicipruamc.com www.iloveindia.com

    www.stockmaster.com

    Search Engine:

    www.google.com

    www.wikipedia.com

    Others:

    ICICI Banks related products and manual

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    ANNEXURE

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    ANNEXURE

    Name.

    Occupation

    Contact No....

    Marital Status

    1. In which Sector do you prefer to invest your money?

    a. Private Sectorb. Government Sector

    2. Which type of Investment plan do you prefer?f. Bank FDg. ULIP(insurance products)h. Mutual Fundi. Stock Market j. SIP(Systematic Investment Plan)

    3. How much term of Investment Plans do you like most?e. 0-3 yearsf. 3-6 yearsg. 6-10 yearsh. Above 10 years

    4. What do you see in long term Investment plans?e. Growth

    f. Risk Coverg. Tax Benefith. All of the above

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    5. How much risk do you prefer in Investment Plans?d. High Risk

    e. Moderate Riskf. Low Risk

    6. Have you ever used Mutual Fund as an Investment before?b. Yesc. No

    7. Do you consider Inflation a significant risk?c. Yesd. No

    8. Is a down period in the Stock Market a buying opportunity?c. Yesd. No

    9. Is Private Life Insurance Company reliable for Investment?c. Yesd. No

    10.What are the factors on which Private Life InsuranceCompany differs from LIC?

    e. Service Qualityf. Flexibilityg. Maturity Periodh. Returns

    11. Do you have any other Investment/Insurance policy?a Yes