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    S T U D E N TSUCCESS

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    S T U D E N TSUCCESS

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    Adva nc in g S tu d e nt S u cc e s s i n th eCalifornia Community Colleges

    Recommendations of the

    California Community Colleges

    Student Success Task Force

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    TABLE OF CONTENTS

    PART IAdvancing Student Success in the Caliornia Community Colleges

    - Introduction

    - Overview o Recommendations

    - Dening Student Success

    - A Commitment to Equity

    - Task Force Origins and Process

    - State and National Context

    - Implementation Processes- Conclusion

    PART IIRecommendations o the Student Success Task Force

    Recommendation 1

    Increase College and Career Readiness

    1.1. Collaborate with K-12 to jointly develop common standards or college and career readiness

    Recommendation 2

    Strengthen Support or Entering Students

    2.1. Develop and implement common centralized diagnostic assessments

    2.2. Require students to participate in diagnostic assessment, orientation and the development o an

    educational plan

    2.3. Develop and use technology applications to better guide students in educational processes

    2.4. Require students showing a lack o college readiness to participate in support resources

    2.5. Require students to declare a program o study early in their academic careers

    Recommendation 3

    Incentivize Successul Student Behaviors

    3.1. Adopt system-wide enrollment priorities refecting the core mission o community colleges

    3.2. Require students receiving Board o Governors Fee Waivers to meet various conditions and

    requirements

    3.3. Provide students the opportunity to consider attending ull time

    3.4. Require students to begin addressing basic skills deciencies in their rst year

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    Recommendation 4

    Al ign Course Oerings to Meet Student Needs

    4.1. Give highest priority or courses advancing student academic progress

    Recommendation 5

    Improve the Education o Basic Skills Students5.1. Support the development o alternative basic skills curriculum

    5.2. Develop a comprehensive strategy or addressing basic skills education in Caliornia

    Recommendation 6

    Revitalize and Re-Envision Proessional Development

    6.1. Create a continuum o mandatory proessional development opportunities

    6.2. Direct proessional development resources toward improving basic skills instruction and support

    services

    Recommendation 7

    Enable Eicient Statewide Leadership & Increase Coordination Among Colleges

    7.1. Develop and support a strong community college system oce

    7.2. Set local student success goals consistent with statewide goals

    7.3. Implement a student success scorecard

    7.4. Develop and support a longitudinal student record system

    Recommendation 8

    Al ign Resources with Student Success Recommendations

    8.1. Encourage categorical program streamlining and cooperation

    8.2. Invest in the new Student Support Initiative

    8.3. Encourage innovation and fexibility in the delivery o basic skills instruction

    A Review of Outcome-Based Funding

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    PART IADVANCING STUDENT SUCCESS IN THE CALIFORNIACOMMUNITY COLLEGES

    Introduction

    Each year, the Caliornia Community Colleges provide instruction to approximately 2.6 million students,

    representing nearly 25 percent o the nations community college student population. Across the state, our

    112 community colleges and 71 o-campus centers enroll students o all ages, backgrounds, and levels o

    academic preparation. We are a system that takes pride in serving the most diverse student population in the

    nation, and we value that diversity as our greatest asset. Most o our students are seeking enhanced skills,

    certicates, or college degrees that will prepare them or well-paying jobs. Community colleges also oer,

    though in ewer numbers than in the past, enrichment courses that serve students who seek personal growth

    and lie-long learning.

    Te Caliornia Community Colleges have a strong record o beneting our students and the communities

    we serve:

    Te Caliornia Community Colleges are the states largest workorce provider, oering associate

    degrees and short-term job training certicates in more than 175 dierent elds.

    Te Caliornia Community Colleges train 70 percent o Caliornia nurses.

    Te Caliornia Community Colleges train 80 percent o reghters, law enorcement personnel,

    and emergency medical technicians.

    28 percent o University o Caliornia graduates and 54 percent o Caliornia State University

    graduates transer rom a community college.

    Students who earn a Caliornia Community College degree or certicate nearly double their

    earnings within three years.

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    Cal i orn ia Community Col leges Student Success Task Force6

    Te Caliornia Community Colleges can and should take pride

    in these positive impacts. For the students who successully

    navigate our colleges, we provide tremendous opportunity or

    sel-improvement and economic benet.

    However, there is another set o statistics that is a cause o con-cern. Tese gures relate to the large numbers o our students

    who never make it to the nish line:

    Only 53.6 percent o our degree-seeking students ever

    achieve a certicate, degree, or transer preparation. For

    Arican-American and Latino students, the rate is much

    lower (42 percent and 43 percent respectively).

    O the students who enter our colleges at one level below

    transer level in Math, only 46.2 percent ever achieve

    a certicate, degree, or transer preparation. O thosestudents entering our levels below, only 25.5 percent ever

    achieve those outcomes.

    O our students who seek to transer to a our-year

    institution, only 41 percent are successul. For Arican

    Americans, only 34 percent succeed. For Latinos, the

    gure is 31 percent.

    While these statistics reect the challenges many o our stu-

    dents ace, they also clearly demonstrate the need or our sys-

    tem to recommit to nding new and better ways to serve ourstudents.

    Overview o Recommendations

    Tis report, the product o the Caliornia Community Colleges

    Student Success ask Force, contains recommendations aimed

    at improving the educational outcomes o our students and

    the workorce preparedness o our state. Te 22 recommenda-

    tions contained herein are more than just discrete proposals.

    aken together, these recommendations would strengthen thecommunity college system by expanding those structures and

    programs that work and realigning our resources with what

    matters most: student achievement. Tis report presents a vi-

    sion or our community colleges in the next decade, ocused

    on what is needed to grow our economy, meeting the demands

    o Caliornias evolving workplace, and inspiring and realizing

    the aspirations o students and amilies.

    Background on theCaliornia Community Colleges

    The California Community Colleges is the largest of

    Californias three segments of public higher educa-

    tion, which also include the University of California

    and the California State University. With 2.6 million

    students, the California Community Colleges is thelargest system of community college education in

    the United States.

    Operating through 112 colleges and 71 off-campus

    centers, Californias two-year institutions provide pri-

    mary programs of study and courses, in both credit

    and noncredit categories, that address its three

    primary areas of mission: education for university

    transfer; career technical education; and basic skills.

    The community colleges also offer a wide range of

    programs and courses to support economic devel-

    opment, specialized populations, leadership devel-

    opment, and prociency in co-curricular activities.

    The student population served by all of the commu-

    nity college programs is characterized by enormous

    diversity in age, in ethnicity and cultural heritage,

    in walks of life, in their economic situations, in aca-

    demic preparation, and in their purposes and goals.

    The differentiated missions and purposes of the

    California Community Colleges, the University of

    California, and the California State University sys-

    tem were clearly outlined in the Master Plan for

    Higher Education in 1960. The community colleges

    were designated to have an open admission policy

    and bear the most extensive responsibility for lower-

    division, undergraduate instruction. The communitycollege mission was further revised in 1988 with

    the passage of Assembly Bill 1725, which called for

    comprehensive reforms in every aspect of commu-

    nity college education and organization.

    Other legislation established a support framework,

    including the Matriculation Program, the Disabled

    Students Programs & Services, and the Equal Op-

    portunity Programs & Services, to provide categori-

    cal funding and special services to help meet the

    needs of the diverse range of students in the Cali-

    fornia Community Colleges. Although many of these

    categorical programs have been seriously under-funded as a result of the states scal crisis, they

    still afford an outline for addressing such needs as

    assessment, placement, counseling, adaptive edu-

    cation, and other approaches designed to promote

    student learning and student success.

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    Advancing Stud ent Su ccess In The Ca li forni a Co mm un ity Co l leges 7

    Te ask Forces student success plan relies on the

    ollowing key components to move students more

    eectively through our community college system:

    Development and implementation o a

    common diagnostic assessment tool tomore accurately determine the skill levels

    o entering students;

    New technology and additional counsel-

    ors to create more robust student services,

    including broader and more widespread

    use o student educational plans;

    Structured pathways to help students

    identiy a program o study and get an

    educational roadmap to indicate ap-

    propriate courses and available support

    services;

    Enhanced proessional development or

    both aculty and sta, especially related

    to the instructional and support needs o

    basic skills students;

    Revised nancing, accountability, and

    oversight systems to ensure that nancial

    and organizational resources are better

    aligned with student success;

    Stronger statewide coordination and

    oversight to allow or the sharing and

    acilitation o new and creative ideas

    to help students succeed, including the

    ability or Caliornia to take to scale the

    many good practices already in place; and

    Better alignment o local district and

    college goals with the education and

    workorce needs o the state.

    Tis plan calls or greater coordination between

    K-12 schools and community colleges. Under the

    proposal, K-12 education and community colleges

    will align standards with meaningul denitions o

    college and career readiness so that students receive

    consistent messages about expectations throughout

    their educational careers about what it takes to be

    ready or, and successul in, college and the work-

    orce. We will develop consistent policies, programs,

    and coherent educational pathways across our col-

    leges in order to better serve the many students who

    attend more than one college. Te colleges, while

    retaining their local character, will unction as a sys-tem with common practices to best serve students.

    Te community college system will leverage technol-

    ogy to better serve students, because this generation

    and uture generations o students are increasingly

    comprised o digital natives. Tese students expect

    to use technology to access the world around them

    as they conduct commerce, socialize, and learn.

    While technological solutions cannot take the place

    o human contact and will not work or all students,they have shown tremendous potential to help diag-

    nose student learning needs, to enhance the delivery

    o instruction, to improve advising and other sup-

    port services, and to streamline administrative costs.

    Tis report envisions restructuring the community

    college system to provide students with more struc-

    ture and guidance to encourage better choices and

    increase their probability o success. A primary cur-

    ricular goal is to increase the eectiveness o basic

    skills instruction by identiying and disseminating

    strategies that have proven eective at preparing stu-

    dents or college-level work.

    More than 70 percent o community college stu-

    dents enter the system under-prepared to do college-

    level work. A majority o these are rst generation

    college students, low-income, and/or are rom un-

    derrepresented groups. Tese students ace the most

    challenging obstacles or success and, unortunately,

    have the lowest completion rates in the system. A

    major ocus o the ask Force is to give these stu-

    dents the tools, support, and academic oundation

    to succeed.

    While we emphasize the need or our system to im-

    prove basic skills instruction through innovation

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    Cal i orn ia Community Col leges Student Success Task Force8

    and exibility, we urge state leaders to examine the

    larger, and critical, issues o adult education in Cali-

    ornia. Tere is a large and growing population o

    adults who lack the basic prociencies necessary or

    gainul employment; the state needs to develop the

    overarching K-12 and community college policiesand delivery systems to address this challenge.

    Te community college system envisioned in this

    plan rewards successul student behavior and

    makes students responsible or developing

    education plans. Colleges, in turn, will use

    those plans to rebalance course oerings

    and schedules based on students needs.

    Enrollment priorities will emphasize

    the core missions o transer to a our-year college or university, the award

    o workorce-oriented certicates and de-

    grees, and the basic skills development that

    supports both o these pathways. Student progress

    toward meeting individual educational goals will

    be rewarded with priority enrollment into courses

    and continued eligibility or nancial aid.

    ogether, the recommendations con-

    tained in this report will improve the

    eectiveness o the community col-

    leges and help more students to attain

    their educational objectives.

    Dening Student Success

    Because students come to Calior-

    nia Community Colleges with

    a wide variety o goals, mea-

    suring their success requiresmultiple measures. Despite

    this diversity o objectives,

    most students come

    to community

    colleges with

    the intention

    o earning a degree or certicate and then getting

    a job. For some, entering the workorce is a lon-

    ger term goal, with success dened as transerring

    to, and subsequently graduating rom, a our-year

    college. For others, the academic goal is earning

    an associate degree. Still other community col-lege students are looking to acquire a discrete set

    o job skills to help them enter or advance in the

    workorce in a shorter time rame. Tis could be

    accomplished by either completing a vocational

    certicate program or through any number o skill-

    oriented courses. Regardless o their goals, the vast

    majority o students come to community colleges

    in need o basic skills in reading, writing, and/or

    mathematics.

    Acknowledging the varied educational goals o

    students, the ask Force adopted a set o student

    success outcome metrics. Te ask Force recom-

    mends that the system dene success using the

    ollowing metrics:

    Percentage o community college students

    completing their educational goals

    Percentage o community college students

    earning a certicate or degree, transerring, orachieving transer-readiness

    Number o students transerring to a our-year

    institution

    Number o degrees and certicates earned

    While the above-noted metrics are key measures o

    student achievement, recent research has highlight-

    ed the value o also monitoring intermediate mea-

    sures o student progress. Specically, along the path

    to completion, there are a number o key momen-

    tum points associated with an improved probability

    o success. Each time a student progresses beyond

    a momentum point the likelihood o reaching his

    or her educational goal increases. Te recognition

    o these momentum points guided the work o the

    ask Force and helped structure recommendations

    KEY MOMENTUM POINTS

    Successfulcourse

    completion

    Successfulcompletion of first

    collegiate levelmathematics

    course

    Successfulcompletion of first

    15 semester units

    Successfulcompletion of first30 semester units

    Certificate,

    Degree,

    and/or,

    Transfer

    Successful

    Completionof basic skillspreparation

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    Advancing Stud ent Su ccess In The Ca li forni a Co mm un ity Co l leges 9

    aimed at improving completion rates. Examples o

    progression metrics include:

    Successul course completion

    Successul completion o basic skills courses

    Successul completion o rst collegiate level

    mathematics course

    Successul completion o rst 15 semester units

    Successul completion o rst 30 semester units

    o place additional ocus on these critical progres-

    sion metrics, the ask Force recommends that

    system-wide accountability eorts be updated to

    include the collecting and reporting o both the out-

    comes and the progression measures or the system,

    and or each college. Tese measures will be disag-

    gregated by race/ethnicity to aid the system in un-

    derstanding how well it is perorming in educating

    those historically disadvantaged populations whose

    educational success is vital to the uture o the state.

    A Commitment to Equity

    As the ask Force deliberated over strategies to im-

    prove student success rates in the community colleg-

    es, they were unanimous and resolute in their belie

    that improvements in college success rates should

    not come at the expense o access. Te Caliornia

    Community Colleges take great pride in being the

    gateway to opportunity or Caliornians o all back-

    grounds, including traditionally underrepresented

    economic, social, and racial/ethnic subgroups. Our

    system looks like Caliornia and we are commit-

    ted to maintaining that quality. Te goal o equitable

    accessand the commitment to help all students

    achieve successis a driving orce behind the rec-

    ommendations contained in this report.

    Te ask Forces recommendations are aimed at

    increasing the number o students rom all demo-

    graphic and socioeconomic subgroups who attain a

    certicate, complete a degree, or transer to a our-

    year college or university. As such, improving over-

    all completion rates and closing achievement gaps

    among historically underrepresented students are

    co-equal goals. Te ask Forces commitment to

    educational equity is reected throughout the rec-ommendations, but perhaps most explicitly in its

    proposal to establish statewide and college-level per-

    ormance goals that are disaggregated by racial/eth-

    nic group. Doing so will allow the system and state

    leaders to monitor impacts o the policy changes on

    these subgroups while also ocusing state and local

    eorts on closing gaps in educational attainment.

    Given Caliornias changing demographic prole,

    the success o these historically underrepresented

    groups will determine the ortunes o our state.

    Task Force Origins and Process

    Chronology o his Eort

    In January 2011, the Caliornia Community Col-

    leges Board o Governors embarked on a 12-month

    strategic planning process to improve student suc-

    cess. Pursuant to Senate Bill 1143 (Chapter 409,

    Statutes o 2010), the Board o Governors cre-

    ated the Student Success ask Force. Te resulting

    20-member ask Force was composed o a diverse

    group o community college leaders, aculty, stu-

    dents, researchers, sta, and external stakeholders.

    Te ask Force delved deeply into complex college

    and system-level policies and practices. It worked or

    seven months to identiy best practices or promot-

    ing student success and to develop statewide strate-

    gies to take these approaches to scale while ensuring

    that educational opportunity or historically under-

    represented students would not just be maintained,but bolstered.

    Each month, rom January through June 2011, the

    ask Force met to examine topics critical to the suc-

    cess o students, ranging rom college readiness and

    assessment to student services, rom basic skills in-

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    Te Caliornia Community Colleges are in the midst

    o a serious scal crisis brought on by unprecedentedcuts in state unding. Historically, the community

    colleges have been the lowest unded o Caliornias

    segments o public education. For many decades,

    lean unding has orced an overreliance on less ex-

    pensive part-time aculty and resulted in too ew

    counselors and advisors. Course oerings are oten

    insufcient to meet local needs.

    While unding has always been scarce, the states

    current scal crisis and resulting cuts in unding to

    the Caliornia Community Colleges have greatly

    exacerbated these signicant challenges. Deep cuts

    to categorical programs in the 2009-10 State Bud-

    get reduced by roughly hal the unding available to

    support critical student services such as counseling,

    advising, assessment, and tutoring. Cuts in base ap-

    portionment unding in the 2009-10 and 2011-12

    State Budgets, totaling over 8 percent, have orced

    colleges to reduce thousands o course sections, bar-

    ring access to hundreds o thousands o potential

    students. Te lack o cost-o-living allocations in the

    State Budget, going back to 2008-09, has eroded the

    spending power o community colleges by 10.88percent. It is hard to overstate the cumulative strain

    that these budget reductions have placed on com-

    munity colleges and the students and communities

    they serve.

    In its deliberations, the ask Force discussed at

    length how underunding has diminished the capac-

    ity o the community colleges to meet the education

    and training needs o Caliornia. It is clear that thecommunity colleges, with additional unding, would

    serve many thousands more Caliornians and be

    more successul at helping students attain their edu-

    cational objectives. In particular, additional unding

    would allow the colleges to hire more ull-time coun-

    seling and instructional aculty, and student support

    personnelall o which have been shown to increase

    institutional eectiveness.

    Te ask Force wishes to make clear that its recom-

    mendations are in no way meant as a substitute or

    additional unding. o the contrary, the ask Force

    expressed a strong belie that the community college

    system should continue to advocate strongly or ad-

    ditional resources to support access and success or

    our students. Additional investment in the commu-

    nity colleges on the part o the state will be essential

    i Caliornia is to reach levels o educational attain-

    ment needed to be economically competitive.

    Te ask Force recommendations represent policy

    changes that will support undamental improve-

    ments in the eectiveness o the community collegesystem. All the recommendations will yield greater

    benets to students more quickly i matched with

    signicant additional state investment. In the ab-

    sence o additional unding, however, the ask Force

    recommendations make good policy sense and will

    help ensure that the community colleges are leverag-

    ing all available resources to help students succeed.

    Fisca l Real i ty

    Cal i orn ia Community Col leges Student Success Task Force10

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    In recent years a growing body o research has docu-

    mented a national decline in educational attainmentat the very time when our economic competiveness

    is increasingly tied to a highly skilled workorce.

    Tis trend, seen in national data, is even more pro-

    nounced in Caliornia. Projections rom the Na-

    tional Center or Higher Education Management

    Systems (NCHEMS) demonstrate that Caliornia is

    at risk o losing its economic competitiveness due to

    an insufcient supply o highly skilled workers. Spe-

    cically, NCHEMS ound that Caliornias chang-

    ing demographics, combined with low educational

    attainment levels among our astest-growing popula-

    tions, will translate into substantial declines in per

    capita personal income between now and 2020

    placing Caliornia last among the 50 states in terms

    o change in per capita personal income.

    As state and national leaders have become aware o

    this looming crisis, there has been a concerted call

    or reorms to improve levels o educational attain-

    ment. Due to their large scale and relatively low cost,

    community colleges nationwide have been identi-

    ed as the most viable option capable o producing

    college graduates and certicate holders in the largenumbers necessary to reverse current trends. Perhaps

    most notable was President Obamas 2010 White

    House Summit and Call or Action in which he

    highlighted the community colleges as the key to

    closing our nations skills gap. Tis message resonat-

    ed with employers, economists, and educators here

    in Caliornia.

    It should be noted that the work o the Student Suc-

    cess ask Force builds on other state-level reormeorts. Notably, the Community College League o

    Caliornias recent Commission on the Futurereport

    served as a basis or many o our recommendations,

    as did prior community college reorm eorts, in-

    cluding the2006 System Strategic Plan, the Partner-

    ship or Excellence program, and various reviews o

    the Caliornia Master Plan or Higher Education.

    National and State Student Success E orts

    Advancing Student Success In The Cali fornia Community Colleges 11

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    struction to perormance-based unding. Te ask Force turned to

    state and national experts (such as Dr. Kay McClenney, Dr. Da-

    vid Conley, Dr. Vincent into, and Dr. Alicia Dowd, among

    others) or the latest research-based ndings and had

    rank discussions about what works to help students

    achieve their educational objectives.Beginning in July, the ask Force spent three

    months orming the recommendations con-

    tained in this report. Recommendations were

    chosen based on their ability to be action-

    able by state policymakers and college

    leaders and to make a signicant impact

    on student success, as dened by the

    outcome and progression metrics ad-

    opted by the group.

    o oster public input, during Oc-

    tober and November the ask

    Force held our public town hall

    meetings, made presentations to

    dozens o community college

    stakeholder groups, and hosted

    a lively online dialogue. In these

    venues, the ask Force heard rom

    both supporters and critics o the

    recommendations and received

    substantial input that has been used

    to inorm its deliberations. Tat

    input helped shape the nal recom-

    mendations and elevated the public

    discussion about improving outcomes

    or community college students.

    Limitations o Scope

    Tere are a variety o topics related to com-

    munity colleges and student success that the

    ask Force was either unable to address or chose

    not to address. For example, policy issues related to

    the systems governance structure have been well vetted

    elsewhere and thus were not discussed by the group. Further,

    the group chose not to address policies surrounding student ees.

    Due to time constraints, career technical education, transer, and dis-

    tance education also were not addressed directly by the ask Force. Tat

    Theres a story that each member

    of this Task Force wants to be truetrue

    at every community college and for every stu-

    dent, regardless of their background or educa-

    tional goals.Its the story o a student who walks onto a

    Caliornia Community College campus or the rst time, unsure

    o what they want to do, but knowing generally that they want to

    nd a direction in both lie and career.

    The student is able to go online or get an appointment to meet with a

    counselor or advisor to learn about the wide variety o options available at

    the college and maybe a ew oered elsewhere. The options presented arent

    discrete classes but rather pathways toward dierent utures. Not all o them are

    easy; some require a lot o time and work, but the student sees where they lead

    and understands what needs to be done to succeed in each pathway.

    The student participates in a college orientation and prepares or the assessment tests.

    They learn that most paths will require work on basic skill mathematics and English.

    The student easily nds the nancial aid oce where they learn o the various nancial

    aid opportunities available. They see that they can maximize nancial aid opportunities bydeciding to enroll ull time and understand that accepting nancial aid means accepting

    responsibility or their academic uture.

    Using either online or in-person counseling support, the student develops an education plan

    and determines a program o study. The student enrolls in basic skills coursework in the rst

    term and ollows the counselors lead in selecting a college-level course that is appropriate to

    their level o preparation. The basic skills class may rely heavily on tutoring or use other ap-

    proaches that help the student learn more eectively than in high school. The results o the

    diagnostic assessment test let the proessor know what specic areas the student needs help

    with, so that they are able to ocus on those particular things, moving at a pace thats com-

    ortable. The student succeeds and takes the college-level coursework needed to complete

    their program o study. The students educational plan provides a roadmap, and they nd

    that theyre able to enroll in all the required courses in the semester in which the courses

    are needed. The student meets their educational goal, whether it be gaining concrete work-

    place skills, earning a certicate and/or associate degree, or transerring to a our-year col-

    lege with an associate degree in hand. Wherever the path leads, the student successully

    reaches their academic and career goals thus able to advance their career and earn a

    wage sucient to support themselves and their amily.

    This is the vision that the recommendations of this Task Force are designed

    to support. Taken alone, no single recommendation will get us there, but

    taken together, these policies could make the vision a reality for every

    student, at every college.

    While it is entirely natural or readers to skim through this report looking or

    the two or three recommendations that most aect their particular con-

    stituency, we encourage readers to resist this temptation and consider

    the set o recommendations as a whole and how they will benet

    students. In making these recommendations, each member o

    the Task Force strived to do just that, at times setting aside

    their particular wants and making compromises or the

    greater good.

    We hope you will join us in that effort.

    Task Force Vision

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    Advancing Stud ent Su ccess In The Ca li forni a Co mm un ity Co l leges 13

    said, the recommendations in this report are intended

    to strengthen the core capacity o the community col-

    leges to serve all students, regardless o instructional

    program. Improved student support structures and

    better alignment o curriculum with student needs

    will increase success rates in transer, basic skills, andcareer technical/workorce programs.

    Implementation ProcessTe recommendations in this report represent

    policies and practices that the ask Force believes

    will help the Caliornia Community Colleges to

    improve student success. Some o the recommen-

    dations reect changes that are already underway,

    while others would chart entirely new territory.

    In each case, the recommendations will requirethat in-depth, discrete, and specic implementa-

    tion strategies be developed in consultation with

    the appropriate practitioners and stakeholders.

    Te strategies employed will vary depending on

    whether the proposed change is statutory, regula-

    tory, or involves disseminating best practices. Te

    community college system has a rich history o

    shared governance and local collective bargaining;

    nothing in this report is designed to upend those

    processes. Further, the ask Force recognizes that

    to be successul, these recommendations will need

    to be implemented over time, in a logical and se-

    quential manner. Te recommendations contained

    herein will not be achieved overnight.

    Ater approval o this report by the Board o

    Governors, the Chancellors Oice will develop

    and distribute a separate document that willlay out various strategies or implementing the

    recommendations contained within this report.

    Implementation groups composed o the relevant

    internal and external stakeholders, including the

    Student Senate and the Academic Senate, will be in-

    volved at each step o the process. Implementation

    o these recommendations will take time, and it is

    the intent o the ask Force that the parties work

    together to address the practical matters associated

    with the eventual success o the recommendations.

    Conclusion

    Te ask Force recommendations present the Cali-

    ornia Community Colleges with an opportunity or

    transormative change that will reocus our systems

    eorts and resources to enable a greater number o

    our students to succeed. Our colleges have a long,

    proud history o helping Caliornians advance. Tis

    plan or student success will help us be even moreeective in achieving our mission.

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    PART IIRECOMMENDATIONS OF THE STUDENT SUCCESS TASK FORCE

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    INCREASE STUDENT READINESS FOR COLLEGE

    A vast majority o rst-time students entering the

    Caliornia Community Colleges (CCC) are un-

    derprepared or college-level work. In the CCCs,

    70 to 90 percent o rst-time students who take

    an assessment test require remediation in English,

    math, or both. In 2010, 79 percent o Caliornias

    11th grade students who took the Early Assessment

    Program (EAP) college readiness test did not test

    college ready. Currently, K-12 and postsecondary

    education policies related to standards, curriculum,

    and assessment are not well aligned to communi-

    cate either clear expectations or college and career

    readiness or to support a smooth transition or high

    school graduates. Within the K-12 system, students

    and parents receive conicting messages about ex-

    pectations or high school completion because the

    Caliornia High School Exit Exam (CAHSEE) mea-

    sures English and mathematics skills that are ar be-

    low the standards adopted or 11th and 12th grade

    curriculum. Tus, many students have been led to

    believe that they are ready to graduate and proceed

    on to colleges without actually having met grade-

    level standards. Te EAP has begun to address that

    problem by inorming 11th grade students where

    they stand in relation to college expectations and

    encouraging them to reach higher beore they leave

    high school.

    In August 2010, the State Board o Education (SBE)

    adopted the Common Core State Standards (CCSS)

    Policy Statement:

    Community Colleges will collaborate with the State Board o Education, the CaliorniaDepartment o Education, and join other statewide eorts to deine and address

    college and career readiness.

    1

    Recommendation

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    Cal i orn ia Community Col leges Student Success Task Force18

    and in May 2011 joined the SMARER Balanced

    Assessment Consortium to develop a new K-12 as-

    sessment system based on the CCSS. Under ederal

    requirements, the new 11th grade assessment must

    include an assessment o college and career readiness.

    Te implementation o these state-level reorms

    presents an ideal opportunity or the state to de-

    velop curriculum rameworks and assessments that

    align expectations and standards across public edu-

    cation and the higher education systems and to ad-

    dress policy gaps that have historically undermined

    eorts to set clear expectations or college or career

    readiness and to support a smooth transition or

    high school graduates.

    Stemming the tide o underprepared students com-

    ing out o high schools is an urgent priority or com-

    munity colleges, as it is or the CSU system. It is this

    need that drove the CSU to initiate and the com-

    munity colleges to join the EAP. Because the EAP

    had to t within the existing K-12 content standards

    and assessments, postsecondary aculty had a limited

    opportunity to dene or validate standards and as-

    sessments. Te states transition to the CCSS pro-

    vides an ideal opportunity or collaboration among

    all parties to collectively rene the denition o col-

    lege readiness upon which the 11th and 12th grade

    curriculum rameworks and 11th grade assessments

    will be built.

    Community colleges and K-12 must also work to-

    gether to develop a denition o career readiness

    and to use those standards to build the menu o as-

    sessments used to guide students programs o study.

    Career readiness scores are important in that they

    have the ability to inuence students selection o aprogram o study or certicate. Tere is a great deal

    o work to be done in this area and the SBE presi-

    dent has stated publicly on more than one occasion

    that he will rely on community colleges to provide

    leadership in this arena.

    Absent proactive involvement o the Community

    Collegestogether with our higher education and

    K-12 partnersthe SBE will have no choice but to

    move orward to dene college and career readinessand determine the best means o measuring those

    standards, based on its understanding o the needs

    o higher education. Te active participation o the

    Community colleges in this work is a vastly superior

    approach.

    Aligning K-12 and community college standards

    or college and career readiness is a long-term goal

    that will require a signicant investment o time and

    energy that the ask Force believes will pay o by

    streamlining student transition to college and reduc-

    ing the academic deciencies o entering students.

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    Increase Student Readiness For College 19

    Recommendation 1.1

    Community colleges will collaborate with K-12 education to jointly develop new common

    standards or college and career readiness that are aligned with high school exit standards.

    Te ask Force recommends that the community college system closely collaborate with the SBE and Super-

    intendent o Public Instruction to dene standards or college and career readiness as Caliornia implements

    the K-12 Common Core State Standards and engages with the national SMARER Balanced Assessment

    Consortium to determine the appropriate means or measuring these standards. Doing so would reduce the

    number o students needing remediation, help ensure that students who graduate rom high school meeting

    12th grade standards are ready or college-level work, and encourage more students to achieve those standards

    by clearly dening college and career expectations.

    Requirements or Implementation

    No statutory or regulatory changes are needed to authorize community college participation in the development

    o common standards.

    Discussion with K-12 and the CSU may identiy conorming changes to statute governing the EAP.

    Leadership rom the Academic Senate, Board o Governors, and Chancellor will be needed to ensure community

    college representatives have membership in key committees that will plan and execute the denition o standards

    and the development o related curriculum rameworks and assessments.

    Establish ormal and regular channels o communication between the community colleges, the SBE and the

    Caliornia Department o Education to ensure ongoing partnering on all matters related to college and career

    preparation.

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    Policy Statement:

    Community colleges will provide stronger support or students entering college toidentiy and meet their goals. Stronger support will be acilitated by centralized,

    integrated and student-riendly technology to better guide students in their educationalplanning process. he eorts o counseling aculty and other college sta will be moreeectively targeted.

    STRENGTHEN SUPPORT FOR ENTERING STUDENTS

    2

    Status o Matriculation Program

    In 1986, the Seymour-Campbell Matriculation Act

    charged the Board o Governors with ensuring that

    all community college students were provided sup-

    port to dene and attain their educational goals. Te

    Board adopted itle 5 regulations that require dis-

    tricts to provide admissions, orientation, assessment,

    counseling, and ollow-up services or all students

    (except those specically exempted) to the extent

    unding was provided or those services. Funding

    has never been adequate to serve all students and,

    as a result, colleges have not been able to provide

    the level o services needed. In the 2009-10 State

    Budget, a 52 percent budget cut in Matriculation

    program unding turned a bad situation into a crisis.

    Students Need Guidance

    Extensive research has documented the importance

    o assessment, orientation, and inormed education

    planning to set incoming students on a pathway to

    a successul outcome and build early momentum

    or their success. Given options, students who lack

    guidance are likely to seek what they think will be

    Recommendation

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    Cal i orn ia Community Col leges Student Success Task Force22

    their most direct path through college-level courses,

    without understanding what is required to be suc-

    cessul in the college environment and without re-

    gard to their academic preparation or college-level

    work. Tere are multiple consequences when stu-

    dents make uninormed choices:

    Students nd themselves in courses that

    are unconnected to reaching an educa-

    tional goal and or which they are not

    prepared, at best lengthening their time

    to completion and all too oten causing

    them to drop out;

    Colleges lose the ability to target limited

    seats and services where they will be most

    eective; and

    Faculty are aced with underprepared

    students in their courses.

    Assessments Vary by College

    Currently, the community college aculty at each

    college determine which assessments are adminis-

    tered to place students within that colleges curricu-

    lum or English, math, and English as a Second Lan-

    guage (ESL). Colleges are required to also consider

    other measures o a students ability to succeed, such

    as academic history and demonstrated motivation.

    Tis local approach to assessment has created ob-

    stacles or students by causing signicant variation

    across campuses, in some instances limiting porta-

    bility o assessment results even within a single dis-

    trict. Other signicant drawbacks include the high

    cost o assessment instruments purchased locally and

    inefcient test administration.

    Since 2008, the system has taken signicant steps

    to move toward a centralized assessment system.

    Grant unding was obtained rom the Bill and Me-

    linda Gates Foundation and the William and Flora

    Hewlett Foundation to complete a common assess-

    ment easibility study. In an initiative called CCC

    Assess, an advisory committee was convened that

    included aculty, matriculation and assessment co-

    ordinators, instructional and student services ad-

    ministrators, technology experts, and CSU and

    CDE representatives to determine system require-

    ments or English reading, writing, math, and ESLassessments. Te CCC Assess advisory committee

    identied diagnostic assessments, computer-scored

    writing samples, opportunities or test preparation,

    and psychometrically sound re-test capacity as criti-

    cal components o a centralized assessment system.

    Vendor capacity and interest to develop these as-

    sessments was determined to be strong. wo barri-

    ers caused this work to stall. Te rst is the need to

    identiy sufcient unding to support statewide im-

    plementation, and the second is the need to ensurealignment with the new K-12 assessment systems

    standards and processes. However, all o the work

    done by this committee will guide the implementa-

    tion o the ask Forces recommendation.

    In a parallel eort, the Board o Governors sponsored

    AB 743, Block (Chapter 615, Statutes o 2011).

    Tis recently enacted legislation directs the Chancel-

    lors Ofce to adopt a low-cost common assessment

    as an interim step toward developing a robust and

    coordinated assessment system or the community

    colleges. Te CCC Assess advisory committee will

    be reconvened to assist in guiding implementation

    o AB 743 and achieving the ask Forces vision.

    Guidance is Key to Student Success

    While students are asked to indicate their education-

    al objective on the application or admission, many

    students are unclear about their educational goalswhen they rst enroll in community college and re-

    main so or too long given no systematic process, or

    even encouragement, to dene and pursue a specic

    program or major. Te current matriculation model

    assumes that students will clariy their educational

    objective in the course o meeting with a counselor.

    However, many students never see a counselor. Even

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    Strengthen Support For Entering Students 23

    beore the 52 percent budget cut to Matriculation

    unding in 2009-10, colleges were unable to provide

    all students with access to counseling services to help

    them clariy and rene their educational objectives

    and assist with the development o education plans

    to achieve those objectives. Student to counselor ra-tios range rom 800 to 1 to more than 1,800 to 1 in

    the community colleges. As a result, students oten

    enroll in courses without understanding the level o

    rigor associated with the course or the applicability

    o the course to any specic program or transer ob-

    jective. While there is clearly value to students hav-

    ing the opportunity to explore disciplines and other

    options beore declaring their program or major,

    there is a dierence between systematic explora-

    tion and the blind trial and error experienced by toomany students. Helping students make inormed

    choices about their education is a critical strategy to

    help increase student success in the CCCs.

    Every Matriculating Student Needs anEducation Plan

    Every student who enrolls to pursue a certicate, de-

    gree, or transer objective, and in many cases even

    those seeking career advancement, needs a StudentEducation Plan that represents the sequence o cours-

    es that can get them rom their starting point to at-

    tainment o their educational goal. Students who ar-

    rive without a clear goal need an education plan that

    allows them to systematically dene their educational

    needs and objectives and explore their options. For ex-

    ample, a student who indicates transer as the goal but

    lacks a major or career objective should be guided to

    enroll in general education courses, along with basic

    skills courses or resources i the students assessmentresults indicate such a need. General education cur-

    riculum is designed to expose students to a breadth o

    educational experiences that can enable them to nd

    areas o particular strength and interest. Once a stu-

    dent selects his or her program o study or major, the

    discipline-specic sequence and specialized or elective

    options can be actored into the plan. Tere would

    be nothing to preclude a student rom changing their

    objective or program o study, but the implications

    o a change, in terms o cost and time to completion,

    should be made clear. Expanded resources or career

    exploration are essential.

    Technology Can Help

    Te creation o online resources that would sup-

    port advisement and allow many students to sel-

    manage their academic pathways is essential. Some

    districts have undertaken this task, but high devel-

    opment costs make creating such systems imprac-

    tical or most districts, leaving students to strug-

    gle with a dearth o inormation available to help

    them to nd and ollow an appropriate academic

    pathway. Currently, almost all students enter the

    CCCs through CCCApply, a common electronic

    application process. Tat system could be urther

    developed to lead students, once they are admitted,

    to build an online prole and access guidance and

    planning resources. Scaling up the use o technol-

    ogy is one o the ew viable approaches to reach

    substantially more students, many o whom preer

    navigating their pathway through community col-

    lege in an online environment.

    In the same manner that many private businesses

    have created tightly integrated online pathways or

    their customers, the CCC system needs to look to-

    wards the creation o centralized student support

    modules that oer high interactivity with local cam-

    pus and district I and administrative systems. Ap-

    propriate suggested student choices could be devel-

    oped using research conducted on educational data

    to create deault pathways that are suggested tostudents through online advisement systems. Tese

    systems could be used as tools by students, counsel-

    ors, and advisors to nudge students towards better

    academic choices and to reduce excess unit accumu-

    lations and unnecessary withdrawals.

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    Cal i orn ia Community Col leges Student Success Task Force24

    Te ask Force recognizes that not all students have

    access to the hardware, high-speed interconnectiv-

    ity, or digital literacy needed to navigate these new

    online environments. As such, it will be incumbent

    on both the CCC system and individual colleges to

    ensure that measures are in place to respond to stu-dents needs and help bridge these technology gaps.

    Tere is a plethora o education data collected both

    within the CCC system and in other educational sec-

    tors that can be aggregated in education data ware-

    houses, leveraged, and used to help advise students

    on eective pathways through college. An example o

    this would be the use o an analysis o past student

    outcomes in various courses or students at various

    levels o basic skills to create an advisement matrixthat keeps students enrolled in courses appropriate or

    their particular skill levels.

    An additional benet to the creation and mainte-

    nance o centralized technology utilities is that doing

    so will create huge economies o scale or the system.

    Employing a more centralized approach to technol-

    ogy, the CCCs will be able to use their large buying

    power to drive down costs and secure additional ea-

    tures at low cost. Further removing these costs rom

    local districts will ree up local monies that districts

    can then reinvest in additional human resources.

    Need or More Counselors

    echnology, while having many benets, will not

    serve all students or ulll all student needs. An ex-

    panded student-riendly technology system will al-

    low the most sel-directed students to complete a

    variety o activities (e.g., education planning, orien-

    tation, preparing or assessments) using their com-

    puters and smart phones. However, many students

    will still need the ace-to-ace interactions provided

    by advisors and counselors. By shiting the lower-

    need, sel-directing students to online tools, we will

    ree up advisors and counselors to ocus their ace-

    to-ace interactions with those students who lack ac-

    cess to technology or are not adequately prepared to

    utilize it and those who need more complex inter-

    actions with a counselor. It would also allow coun-seling aculty to spend less time perorming routine

    unctions and utilize their proessional skills to sup-

    port students in more complex dimensions.

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    Strengthen Support For Entering Students 25

    Recommendation 2.1

    Community colleges will develop and implement a common centralized assessment or

    English reading and writing, mathematics, and ESL that can provide diagnostic inormation

    to inorm curriculum development and student placement and that, over time, will be aligned

    with the K-12 Common Core State Standards (CCSS) and assessments.

    Requirements or Implementation

    Reconvene the CCC Assess Advisory Committee to guide implementation o this recommendation.

    Design a centralized assessment system that includes a robust array o options to help students prepare to take

    the assessments or the most valid result. It should include consistent testing and re-testing policies that are

    decided based on psychometrics rather than budget considerations.

    The centralized assessment must be diagnostic to ensure placement into appropriate coursework and to inorm

    local academic senates as they design appropriate curriculum. It should also include an assessment o college

    knowledge and the extent to which a student understands and exhibits key academic behaviors and habits o

    mind necessary or success in college. This more robust assessment, coupled with multiple measures, would

    be used to determine students needs or additional support and to enable colleges to more eectively place

    students in appropriate courses and target interventions and services.

    Work with the Academic Senate and the K-12 system to ensure alignment o community college

    assessment standards within the states new CCSS assessments when those are implemented in 2014 (see

    Recommendation 1.1).

    Ater development o the diagnostic assessment, amend Education Code Section 78213 to require colleges

    to use the new common assessment or course placement while allowing districts to supplement common

    assessment with other validated multiple measures.

    Eventually, the Board o Governors would propose to amend Education Code Section 99300 . to transition the

    use o the EAP to the new assessment that is aligned with the K-12 CCSS.

    In the meantime, the enactment o AB 743 will acilitate theinterim selection o a currently available o the shel

    assessment instrument or English, math, and ESL, to be procured in the most cost-eective manner or use

    statewide.

    One-time unds o $1 million (already secured rom outside sources) together with dedicated state-level unding

    o approximately $5 million would enable the Chancellors Oce, working with the CCC Assess advisory

    committee, to conduct a centralized procurement o the common assessment. Leveraging the systems buying

    power will drive down the costs and allow some customization o the assessment. Under this approach, colleges

    will have unlimited assessment capacity at low or no cost.

    Participation in the interim assessment system would be voluntary but incentivized by the signicant local cost

    savings.

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    Cal i orn ia Community Col leges Student Success Task Force26

    Recommendation 2.2

    Require all incoming community college students to: (1) participate in diagnostic assessment

    and orientation and (2) develop an education plan.

    By requiring students to participate in these core services, the community college system will ensure that

    students have the oundational tools necessary to make inormed choices about their education. Te Board

    o Governors will dene categories o students who should be exempt rom mandatory placement and ori-

    entation, such as students with a prior degree returning to pursue training in a dierent career eld. Colleges

    would also be able to exempt students rom each o these requirements on a case-by-case basis.

    Requirements or Implementation

    Education Code section 78212 and Title 5 section 55500 . already require colleges to provide these and other

    matriculation services to all non-exempt students i unding is provided or that purpose.

    Amend Title 5 sect ions 55521-25 to require students to participate in assessment, or ientation and developmento a student education plan.

    Amend Title 5 sect ion 55532 to establ ish more explicit criteria or exempting students rom participation in

    required services in order to achieve greater clarity and statewide consistency in the proportion o students to be

    served.

    Te ask Force recognizes that implementation o this recommendation requires: (1) a substantial realloca-

    tion o existing local resources; (2) additional resources; and (3) new modes o service delivery in order to

    make these required services available to all incoming students.

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    Strengthen Support For Entering Students 27

    Recommendation 2.3

    Community colleges will develop and use centralized and integrated technology, which

    can be accessed through campus or district web portals, to better guide students in their

    educational process.

    Several recommendations in this report rely heavily on the capability o technology to help guide students

    along educational pathways. o implement many o the recommendations, the community colleges must

    develop and implement a variety o centralized technology applications. Toughtully designed online

    technology will enable students to guide as much o their own education planning as is appropriate or

    their level o technology access and skills and their ability to choose and ollow an appropriate pathway.

    It will also provide useul tools or counselors and advisors to better assist students with educational plan-

    ning and or administrators and aculty to better plan class schedules to ensure that students have access

    to the courses they need to complete their educational goals in a timely and efcient manner. As the

    system moves in this direction, it is essential that there be strategies and tools to bridge the digital divide,

    ensuring that all students have necessary access to computers, high-speed internet, and the opportunity

    to learn basic technology skills.

    Tese technological applications will generate efciencies, but more importantly they will increase and

    improve communication with students by using platorms they already rely on to manage their daily lives.

    odays students use laptops, smart phones and tablets not only to communicate with riends and proessors,

    but also to make appointments, purchase goods and services, watch movies, and do research. Tis is where

    our students spend much o their time, and we must create smart applications that make it easier or them

    to pursue and reach their educational goals. While not all students have the devices, skills, and experience to

    make eective use o this kind o technology, a large and growing proportion do and have expectations that

    the institutions with which they interact will utilize current technology to acilitate practical transactions as

    well as the learning experience.

    Rather than having individual colleges create their own online student planning tools, the Chancellors

    Ofce will work with students, counselors, instructional and student services administrators, and college

    technology representatives to create applications that could be plugged into existing college and district web

    portals. Colleges will be able to place these applications in locations that mesh with their own unique web-

    sites, with the services being centrally provided and centrally supported.

    Examples o the types o online services include:

    A common application to college;

    An electronic transcript;

    An online BOG Fee Waiver orm;

    An education planning module;

    An electronic library resource and library catalog;

    A career exploration module;

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    Cal i orn ia Community Col leges Student Success Task Force28

    A job placement module;

    A textbook purchasing module; and

    A transer advisement module.

    Requirements or Implementation

    Secure additional state unding or the development o the proposed technology tools that would then be

    provided to colleges ree o charge.

    A centralized development and procurement process would leverage the systems size to drive down the

    estimated annual cost o the project to approximately $12 million.

    Initiate discussion with existing advisory groups, such as the Matriculation Advisory Committee,

    Telecommunications and Technology Advisory Committee, Chancellors Oce Advisory Group on Counse ling,

    CCCApply Steering Committee, and others, to rene the scope and approach to growing services.

    Convene appropriate advisory groups that include program and technology experts to plan and execute

    technology projects as unding is secured.

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    Strengthen Support For Entering Students 29

    Recommendation 2.4

    Require students whose diagnostic assessments show a lack o readiness or college to

    participate in a support resource, such as a student success course, learning community,

    or other sustained intervention, provided by the college or new students.

    A students readiness or college is based on several actors in addition to their academic prociency in

    English and mathematics. College readiness includes other variables that can inuence a students ability

    to successully complete credit-bearing, college-level coursework. Te extensive work done by Dr. David

    Conleys Education Policy Improvement Center at the University o Oregon denes our dimensions o

    college knowledge critical to student success: (1) Key cognitive strategies, including analysis, interpreta-

    tion, precision, problem solving, and reasoning; (2) Specic types o content knowledge, most importantly

    the ability to read and write critically; (3) Attitudes and behavioral attributes, including study skills, time

    management, awareness o ones perormance, persistence, and the ability to utilize study groups; and (4)

    Contextual knowledge about college resources and expectations and how to successully adjust to navigating

    the college environment.

    Community colleges have tested numerous models o supporting under-prepared students, both inside and

    outside the classroom, through college success courses, rst-year experience programs, learning communi-

    ties, and campus-wide initiatives. Tese eorts promote critical thinking skills and behaviors, or habits o

    mind essential to college success. Experience within the CCC system and nationally demonstrates the e-

    ectiveness o such deliberate interventions in supporting student persistence and success.

    Requirements or Implementation

    Amend Title 5 section 55521 to allow or students to be placed in a student success course or other support

    activity.

    Require students to participate in a student success support intervention i assessment results demonstrate a

    need.

    Encourage colleges to review the readily available literature on student success courses and other

    interventions to determine elements that would likely make them most eective or their local population.

    The Chancellors Oce should review college models or campus and online student orientat ion and student

    success courses currently in place and disseminate the most eective scalable approaches and curricula.

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    Cal i orn ia Community Col leges Student Success Task Force30

    Recommendation 2.5

    Encourage students to declare a program o study upon admission, intervene i a declaration

    is not made by the end o their second term, and require declaration by the end their third

    term in order to maintain enrollment priority.

    Declaring a major or program o study is more specic than declaring a broad educational goal such as earn-

    ing an associate degree or transerring to a our-year college. Declaring a program o study sets incoming

    students on a specic educational pathway and builds early momentum or their success. Research rom the

    Institute or Higher Education Leadership and Policy shows that students who entered a program in their

    rst year were twice as likelyto complete a certicate, degree, or transer as students who entered a program

    ater their rst year. First-year concentrators were nearly 50 percent more likely to complete than those who

    entered a program in their second year, and the rates o completion ell sharply or students entering a pro-

    gram o study later than their second year. A student who is unable to declare a major or program o study

    by the end o their second term should be provided counseling and career planning interventions to assist

    them. Students who ail to declare a program o study ater their third term should lose enrollment priority.

    Nothing would preclude a student rom changing their direction and declaring a new program o study

    but the implications o change, in terms o cost and time to completion, should be made clear. In addition,

    students would have the ability to appeal a loss o enrollment priority.

    Requirements or Implementation

    Amend Title 5 regulations to requi re students to declare a specic program o study by the end o their second

    term.

    Current Title 5 regulations require students to declare an educational goal during the term ater which the

    student completes 15 semester units or 22 quarter units o degree-applicable credit coursework, unless the

    district establishes a shorter period. Title 5 also requires districts to establish a process or assisting students to

    select a specic educational goal within a reasonable time, as dened by the district, ater admission.

    Amend Title 5 to dene program o study as a certicate, degree, or transer objective in a spec ic

    occupational area or major. Groups o students exempted rom meeting this requirement should also be

    specied in regulation.

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    INCENTIVIZE SUCCESSFUL STUDENT BEHAVIORS

    Policy Statement:

    Community colleges will incentivize those student behaviors that are associated withtheir eventual success.

    One o the basic tenets o the Master Plan or High-

    er Education is that all Caliornians who have the

    capacity and motivation to benet rom higher edu-

    cation should have a place in the Caliornia Com-

    munity Colleges. Given the scarcity o resources cur-

    rently available to the colleges, the reality is the state

    has ailed to live up to that commitment and we as

    a system are rationing access to education. While

    we continue to admit all students that apply, not all

    admitted students are able to enroll in the courses

    needed to meet their educational goals.

    Under current law and practice, students already in

    the system have enrollment priority over new stu-

    dents. In addition, registration priority is generally

    higher or students with higher unit accumulations.

    As a result, there is a perverse incentive or students

    to enroll in classes, even i they do not urther their

    educational objectives, simply to gain a place higher

    in the enrollment queue. In the 2009-10 academic

    year, approximately 133,000 rst time students were

    unable to register or even a single course due to

    their low placement in the registration queue.

    Policies that enable students to wander around the

    curriculum, withdraw and repeat classes multiple

    times, avoid services that could help them nd a

    productive pathway, and accumulate an unlimited

    3

    Recommendation

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    34

    REGISTRATIO

    115 Units AttemptedFouth term; no identified

    course of study

    First-time studentseeking transfer

    Worker seeking re-training

    and/or new job skills

    Continuing student taking

    crafts for fun

    CURRENT REGISTRATION PRIORITY

    Continuing student

    showing progress

    number o units are a disservice to enrolled students

    and to those who cannot get into the system due to

    a lack o available classes.

    Adopt Consistent Polices or EnrollingStudents

    As a system, we have established and continue to

    rely on these ineective enrollment priority policies.

    However, now is the time or the community col-

    lege system to adopt new enrollment management

    polices that encourage students to ollow and make

    progress along delineated educational pathways that

    are most likely to lead to completion o a certicate,

    degree, transer, or career advancement goal.

    Use the BOG Fee Waiver Program as a Wayto Incentivize Successul Student Behaviors

    Te Board o Governors (BOG) Fee Waiver pro-

    gram, which was designed to ensure that the com-

    munity college ees do not present students with a

    nancial barrier to education, is an underutilized

    mechanism or incentivizing successul student be-

    haviors. Unlike ederal and state nancial aid pro-

    grams, the community colleges do not require BOG

    Fee Waiver recipients to declare a goal or make satis-

    actory academic progress, and there is no limit the

    maximum number o units covered by the award.

    Te ask Force believes that policies governing eli-

    gibility or the BOG Fee Waiver should be consis-

    tent with enrollment policies designed to promote

    student success. Te proposed BOG Fee Waiverchanges would ensure that low-income students

    who rely on the waiver will be provided the same

    level o interventions and support and held to the

    same standards required or all students to maintain

    enrollment priority.

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    35

    REGISTRAT

    ION

    115 Units AttemptedFouth term; no identified

    course of study

    First-time student

    seeking transfer

    Worker seeking re-trainingand/or new job skills

    Continuing student taking

    crafts for fun

    SSTF PROPOSED REGISTRATION PRIORITY

    Continuing studentshowing progress

    Recommendation 3.1

    The Community Colleges will adopt system-wide enrollment priorities that: (1) relect the

    core mission o transer, career technical education and basic skills development; (2)

    encourage students to identiy their educational objective and ollow a prescribed path

    most likely to lead to success; (3) ensure access and the opportunity or success or new

    students; and (4) incentivize students to make progress toward their educational goal.

    Current law and practice guiding student enrollment tends to avor the continuing student, based solely on

    their accrual o course units. Te existing system does not reect the core priorities o community colleges:

    to provide courses or students seeking to earn a degree or certicate, transer, participate in a career-tech-

    nical program, or improve their basic language or computational skills. Altering enrollment prioritization is

    an efcient way o encouraging successul student behaviors and ensuring that we are intelligently rationing

    classes to provide more students with the opportunity to succeed.

    Highest enrollment priority should be provided or:

    Continuing students in good standing who are making progress toward a certicate,

    degree, transer, or career advancement objective. Tis would include displaced and

    incumbent workers who enroll in career-related courses and students who are actively

    pursuing credit or noncredit basic skills remediation.

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    Cal i orn ia Community Col leges Student Success Task Force36

    First-time students who participate in orientation and assessment and develop an in-

    ormed education plan.

    Students who begin addressing any basic skills deciencies in their rst year, through

    either courses or other approaches.

    o address student equity goals, current statutory and regulatory provisions requiring orencouraging priority registration or special populations (active duty military and recent

    veterans, current and emancipated oster youth, students with disabilities, and disadvan-

    taged students) should be retained. o the extent allowable by law, these students should

    be subject to all o the limitations below.

    Continuing students should lose enrollment priority i they:

    Do not ollow their original or a revised education plan

    Are placed or two consecutive terms on Academic Probation (GPA below 2.0 ater at-

    tempting 12 or more units) and/or Progress Probation (ailure to successully complete

    at least 50 percent o their classes)

    Fail to declare a program o study by the end o their third term

    Accrue 100 or more units, not including basic skills and ESL courses.

    Requirements or Implementation

    Adoption o this policy is wi thin the current purview o the Board o Governors.

    Board o Governors should amend Title 5 regulations to establish statewide enrollment priorities.

    Current legal requirements and relevant legislation include the ollowing:

    Education Code section 66025.8, as recently amended by SB 813 (Chapter 375, Statutes o 2011) requires

    community colleges to grant priority enrollment to any member or ormer member o the Armed Forces o

    the United States or any academic term within our years o leaving active duty.

    Title 5 sect ion 58108 authorizes community college districts to establ ish procedures and policies or

    registration, including a priority registration system.

    Title 5 sect ion 58108 permits colleges to provide special registration assistance to d isabled and

    disadvantaged students in accordance with a priority system adopted by the local board o trustees.

    Title 5 sect ion 56026 authorizes community colleges to provide registration assistance, including priority

    enrollment to disabled students.

    Title 5 sect ion 56232 requires colleges to provide access services or EOPS students, including reg istrat ion

    assistance or priority enrollment.

    AB 194, Beall (Chapter 458, Statues o 2011) requires communi ty col leges to grant priority enrollment to

    current and ormer oster youth.

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    Incentivize Successful Student Behaviors 37

    Recommendation 3.2

    Require students receiving Board o Governors (BOG) Fee Waivers to meet various

    conditions and requirements, as speciied below.

    (A) Identiy a degree, certiicate, transer, or career advancement goal;

    (B) Meet institutional satisactory progress standards to be eligible or ee waiver renewal;

    and

    (C) Have a transcript that relects no more that 110 units, not including basic skills and ESL

    courses.

    Te BOG Fee Waiver program allows nancially needy students to have their ees waived. Unlike ederal and

    state nancial aid programs, the community colleges do not limit the maximum number o units covered

    by the award, nor do they require students to make satisactory academic progress toward an educational

    goal. Federal and state nancial aid programs impose these requirements because they work to keep students

    progressing toward their educational goals and help them to meet those goals in a timely manner.

    When the BOG Fee Waiver program was established more than 25 years ago, its sole purpose was to prevent

    the newly established student enrollment ee rom posing a barrier to the enrollment o low-income stu-

    dents. oday, the programs lack o progress requirements stands in sharp contrast to all other aid programs

    that encourage student progress and success. Tese recommendations would hold BOG Fee Waiver recipi-

    ents to the same standards required o all students to maintain enrollment priority and would encourage

    them to take advantage o resources provided by colleges to support their academic success. It would be

    incumbent on colleges to implement systems to let students know when their continued access to the ee

    waiver is threatened and to establish an appeals process to address extenuating circumstances.

    Although saving money is not the intent or purpose o this recommendations, implementation will likely

    result in modest short-term savings that should be captured and reallocated within the community col lege

    system or reinvestment in the student support and retention activities identied in the student success

    initiative. Any savings derived rom this recommendation will diminish over time as the ask Force recom-

    mendations lead to improved student outcomes.

    Requirements or Implementation

    Amend Education Code section 76300(g) and Title 5 section 58612 or 58620 to add eligibility criteria.

    Implement a series o active interventions to ensure that students acing diculties do not lose nancial aid eligibility.

    Ensure that students ailing to make progress or approaching or exceeding the unit cap have the ability to appeal.

    Ensure that nancial aid oces retain capacity to administer nancial aid programs regardless o the number o ee waivers

    granted on a particular campus.

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    Cal i orn ia Community Col leges Student Success Task Force38

    Recommendation 3.3

    Community Colleges will provide students the opportunity to consider the beneits o ull-

    time enrollment.

    Research indicates a high correlation between ull-time enrollment and students achieving their educational

    objectives. Te aster a student completes his or her education, the less time there is or lie or amily issues

    to get in the way. Students benet rom ull-time attendance by increasing their earning potential sooner

    while colleges benet rom the greater efciency o serving one ull-time student versus two or more part-

    time students or the same unding.

    Many community college students are not in a position to enroll ull time, particularly those who work ull

    time and are enrolled to upgrade their job skills as well as those who depend on ull-time employment to

    support amilies. Nonetheless, there are simple steps that can be taken to ensure that all students are made

    aware o the benets o ull-time enrollment and can consider whether such a route is possible or them.

    Requirements or Implementation

    No statutory or regulatory changes are needed.

    The Chancellors Oce will disseminate best practices or nancia l aid packaging and deployment o existing

    resources, including the I Can Afford College nancial aid awareness program.

    Recommendation 3.4

    Community colleges will require students to begin addressing basic skills needs in their frst year

    and will provide resources and options or them to attain the competencies needed to succeed in

    college-level work as part o their education plan.

    Chapter 5 o this document addresses improving the quantity and efcacy o basic skills instruction. Col-

    leges need to oer students an array o courses, laboratories, and other approaches to skill improvement.

    Tese might include courses with embedded contextualized basic skills instruction, special interventions like

    Math Jam, online and other computer-based laboratory resources, tutoring, supplemental instruction, and

    intensive basic skills courses.

    Requirements or Implementation

    Following the procedures or establishing prerequisites or co-requisites outlined in Title 5 (Sections 55200-02)

    community college districts are already permitted to require students assessed below collegiate level to begin

    remediation beore enrolling in many college-level courses.

    A more direct approach would be to adopt a new Title 5 regulation making the requirement explic it or all

    students at all colleges.

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    ALIGN COURSE OFFERINGS TO MEET STUDENT NEEDS

    Policy Statement:

    Community colleges will ocus course oerings on meeting student needs.

    Oer Courses that Align with StudentEducation Plans

    Signicant reductions in public unding have orced

    community colleges across the state to reduce the

    number o course sections they oer. As a result, the

    availability o courses is insufcient to meet the stu-

    dent demand in almost every area o the curriculum.At the beginning o each term, course sections close

    quickly and waiting lists are longer than ever beore

    seen in the system.

    Given this context, Caliornias community colleges

    must strategically ocus the scheduling o courses to

    meet the needs o students who are seeking degrees,

    certicates, and job training. Tese high priority

    needs are at the core o the CCC mission and unda-

    mental to helping Caliornians o all backgrounds to

    achieve their economic and social goals.

    Under the recommendations contained in this re-

    port, colleges would have an additional responsibil-

    ity to align course oerings to the needs o students.

    Chapter 3 recommends specic incentives or stu-

    dents to develop and ollow an education plan and

    includes consequences or students who ail to do so.

    I students are to be held accountable or enrolling

    in specic courses, then colleges must ensure that

    these courses are available in a timely manner.

    4

    Recommendation

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    Cal i orn ia Community Col leges Student Success Task Force42

    Use a Balanced Approach

    Te ask Force recognizes that the scheduling o

    courses is a complex matter that requires balancing

    numerous priorities o the college. In order to meet

    student and industry needs, colleges must shit rom

    primarily relying on historical course scheduling

    patterns and instead utilize the numerous sources o

    data available to them as the basis or inormed course

    scheduling. o help meet this objective, Chapter 2

    recommends that all matriculating students, as well

    as students enrolling or career advancement, com-

    plete an education plan. Coupling a more universal

    use o education plans with technology will provide

    colleges with access to valuable inormation about

    the uture course needs o their students.

    Fund Courses that Support StudentEducational Plans

    Te Board o Governors and the Legislature should

    ensure that state subsidization or instruction,

    whether it be credit or noncredit courses, is used to

    oer those courses that support a program o study

    and are inormed by student educ