student success task force recommendations
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S T U D E N TSUCCESS
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S T U D E N TSUCCESS
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Adva nc in g S tu d e nt S u cc e s s i n th eCalifornia Community Colleges
Recommendations of the
California Community Colleges
Student Success Task Force
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TABLE OF CONTENTS
PART IAdvancing Student Success in the Caliornia Community Colleges
- Introduction
- Overview o Recommendations
- Dening Student Success
- A Commitment to Equity
- Task Force Origins and Process
- State and National Context
- Implementation Processes- Conclusion
PART IIRecommendations o the Student Success Task Force
Recommendation 1
Increase College and Career Readiness
1.1. Collaborate with K-12 to jointly develop common standards or college and career readiness
Recommendation 2
Strengthen Support or Entering Students
2.1. Develop and implement common centralized diagnostic assessments
2.2. Require students to participate in diagnostic assessment, orientation and the development o an
educational plan
2.3. Develop and use technology applications to better guide students in educational processes
2.4. Require students showing a lack o college readiness to participate in support resources
2.5. Require students to declare a program o study early in their academic careers
Recommendation 3
Incentivize Successul Student Behaviors
3.1. Adopt system-wide enrollment priorities refecting the core mission o community colleges
3.2. Require students receiving Board o Governors Fee Waivers to meet various conditions and
requirements
3.3. Provide students the opportunity to consider attending ull time
3.4. Require students to begin addressing basic skills deciencies in their rst year
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Recommendation 4
Al ign Course Oerings to Meet Student Needs
4.1. Give highest priority or courses advancing student academic progress
Recommendation 5
Improve the Education o Basic Skills Students5.1. Support the development o alternative basic skills curriculum
5.2. Develop a comprehensive strategy or addressing basic skills education in Caliornia
Recommendation 6
Revitalize and Re-Envision Proessional Development
6.1. Create a continuum o mandatory proessional development opportunities
6.2. Direct proessional development resources toward improving basic skills instruction and support
services
Recommendation 7
Enable Eicient Statewide Leadership & Increase Coordination Among Colleges
7.1. Develop and support a strong community college system oce
7.2. Set local student success goals consistent with statewide goals
7.3. Implement a student success scorecard
7.4. Develop and support a longitudinal student record system
Recommendation 8
Al ign Resources with Student Success Recommendations
8.1. Encourage categorical program streamlining and cooperation
8.2. Invest in the new Student Support Initiative
8.3. Encourage innovation and fexibility in the delivery o basic skills instruction
A Review of Outcome-Based Funding
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PART IADVANCING STUDENT SUCCESS IN THE CALIFORNIACOMMUNITY COLLEGES
Introduction
Each year, the Caliornia Community Colleges provide instruction to approximately 2.6 million students,
representing nearly 25 percent o the nations community college student population. Across the state, our
112 community colleges and 71 o-campus centers enroll students o all ages, backgrounds, and levels o
academic preparation. We are a system that takes pride in serving the most diverse student population in the
nation, and we value that diversity as our greatest asset. Most o our students are seeking enhanced skills,
certicates, or college degrees that will prepare them or well-paying jobs. Community colleges also oer,
though in ewer numbers than in the past, enrichment courses that serve students who seek personal growth
and lie-long learning.
Te Caliornia Community Colleges have a strong record o beneting our students and the communities
we serve:
Te Caliornia Community Colleges are the states largest workorce provider, oering associate
degrees and short-term job training certicates in more than 175 dierent elds.
Te Caliornia Community Colleges train 70 percent o Caliornia nurses.
Te Caliornia Community Colleges train 80 percent o reghters, law enorcement personnel,
and emergency medical technicians.
28 percent o University o Caliornia graduates and 54 percent o Caliornia State University
graduates transer rom a community college.
Students who earn a Caliornia Community College degree or certicate nearly double their
earnings within three years.
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Cal i orn ia Community Col leges Student Success Task Force6
Te Caliornia Community Colleges can and should take pride
in these positive impacts. For the students who successully
navigate our colleges, we provide tremendous opportunity or
sel-improvement and economic benet.
However, there is another set o statistics that is a cause o con-cern. Tese gures relate to the large numbers o our students
who never make it to the nish line:
Only 53.6 percent o our degree-seeking students ever
achieve a certicate, degree, or transer preparation. For
Arican-American and Latino students, the rate is much
lower (42 percent and 43 percent respectively).
O the students who enter our colleges at one level below
transer level in Math, only 46.2 percent ever achieve
a certicate, degree, or transer preparation. O thosestudents entering our levels below, only 25.5 percent ever
achieve those outcomes.
O our students who seek to transer to a our-year
institution, only 41 percent are successul. For Arican
Americans, only 34 percent succeed. For Latinos, the
gure is 31 percent.
While these statistics reect the challenges many o our stu-
dents ace, they also clearly demonstrate the need or our sys-
tem to recommit to nding new and better ways to serve ourstudents.
Overview o Recommendations
Tis report, the product o the Caliornia Community Colleges
Student Success ask Force, contains recommendations aimed
at improving the educational outcomes o our students and
the workorce preparedness o our state. Te 22 recommenda-
tions contained herein are more than just discrete proposals.
aken together, these recommendations would strengthen thecommunity college system by expanding those structures and
programs that work and realigning our resources with what
matters most: student achievement. Tis report presents a vi-
sion or our community colleges in the next decade, ocused
on what is needed to grow our economy, meeting the demands
o Caliornias evolving workplace, and inspiring and realizing
the aspirations o students and amilies.
Background on theCaliornia Community Colleges
The California Community Colleges is the largest of
Californias three segments of public higher educa-
tion, which also include the University of California
and the California State University. With 2.6 million
students, the California Community Colleges is thelargest system of community college education in
the United States.
Operating through 112 colleges and 71 off-campus
centers, Californias two-year institutions provide pri-
mary programs of study and courses, in both credit
and noncredit categories, that address its three
primary areas of mission: education for university
transfer; career technical education; and basic skills.
The community colleges also offer a wide range of
programs and courses to support economic devel-
opment, specialized populations, leadership devel-
opment, and prociency in co-curricular activities.
The student population served by all of the commu-
nity college programs is characterized by enormous
diversity in age, in ethnicity and cultural heritage,
in walks of life, in their economic situations, in aca-
demic preparation, and in their purposes and goals.
The differentiated missions and purposes of the
California Community Colleges, the University of
California, and the California State University sys-
tem were clearly outlined in the Master Plan for
Higher Education in 1960. The community colleges
were designated to have an open admission policy
and bear the most extensive responsibility for lower-
division, undergraduate instruction. The communitycollege mission was further revised in 1988 with
the passage of Assembly Bill 1725, which called for
comprehensive reforms in every aspect of commu-
nity college education and organization.
Other legislation established a support framework,
including the Matriculation Program, the Disabled
Students Programs & Services, and the Equal Op-
portunity Programs & Services, to provide categori-
cal funding and special services to help meet the
needs of the diverse range of students in the Cali-
fornia Community Colleges. Although many of these
categorical programs have been seriously under-funded as a result of the states scal crisis, they
still afford an outline for addressing such needs as
assessment, placement, counseling, adaptive edu-
cation, and other approaches designed to promote
student learning and student success.
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Advancing Stud ent Su ccess In The Ca li forni a Co mm un ity Co l leges 7
Te ask Forces student success plan relies on the
ollowing key components to move students more
eectively through our community college system:
Development and implementation o a
common diagnostic assessment tool tomore accurately determine the skill levels
o entering students;
New technology and additional counsel-
ors to create more robust student services,
including broader and more widespread
use o student educational plans;
Structured pathways to help students
identiy a program o study and get an
educational roadmap to indicate ap-
propriate courses and available support
services;
Enhanced proessional development or
both aculty and sta, especially related
to the instructional and support needs o
basic skills students;
Revised nancing, accountability, and
oversight systems to ensure that nancial
and organizational resources are better
aligned with student success;
Stronger statewide coordination and
oversight to allow or the sharing and
acilitation o new and creative ideas
to help students succeed, including the
ability or Caliornia to take to scale the
many good practices already in place; and
Better alignment o local district and
college goals with the education and
workorce needs o the state.
Tis plan calls or greater coordination between
K-12 schools and community colleges. Under the
proposal, K-12 education and community colleges
will align standards with meaningul denitions o
college and career readiness so that students receive
consistent messages about expectations throughout
their educational careers about what it takes to be
ready or, and successul in, college and the work-
orce. We will develop consistent policies, programs,
and coherent educational pathways across our col-
leges in order to better serve the many students who
attend more than one college. Te colleges, while
retaining their local character, will unction as a sys-tem with common practices to best serve students.
Te community college system will leverage technol-
ogy to better serve students, because this generation
and uture generations o students are increasingly
comprised o digital natives. Tese students expect
to use technology to access the world around them
as they conduct commerce, socialize, and learn.
While technological solutions cannot take the place
o human contact and will not work or all students,they have shown tremendous potential to help diag-
nose student learning needs, to enhance the delivery
o instruction, to improve advising and other sup-
port services, and to streamline administrative costs.
Tis report envisions restructuring the community
college system to provide students with more struc-
ture and guidance to encourage better choices and
increase their probability o success. A primary cur-
ricular goal is to increase the eectiveness o basic
skills instruction by identiying and disseminating
strategies that have proven eective at preparing stu-
dents or college-level work.
More than 70 percent o community college stu-
dents enter the system under-prepared to do college-
level work. A majority o these are rst generation
college students, low-income, and/or are rom un-
derrepresented groups. Tese students ace the most
challenging obstacles or success and, unortunately,
have the lowest completion rates in the system. A
major ocus o the ask Force is to give these stu-
dents the tools, support, and academic oundation
to succeed.
While we emphasize the need or our system to im-
prove basic skills instruction through innovation
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Cal i orn ia Community Col leges Student Success Task Force8
and exibility, we urge state leaders to examine the
larger, and critical, issues o adult education in Cali-
ornia. Tere is a large and growing population o
adults who lack the basic prociencies necessary or
gainul employment; the state needs to develop the
overarching K-12 and community college policiesand delivery systems to address this challenge.
Te community college system envisioned in this
plan rewards successul student behavior and
makes students responsible or developing
education plans. Colleges, in turn, will use
those plans to rebalance course oerings
and schedules based on students needs.
Enrollment priorities will emphasize
the core missions o transer to a our-year college or university, the award
o workorce-oriented certicates and de-
grees, and the basic skills development that
supports both o these pathways. Student progress
toward meeting individual educational goals will
be rewarded with priority enrollment into courses
and continued eligibility or nancial aid.
ogether, the recommendations con-
tained in this report will improve the
eectiveness o the community col-
leges and help more students to attain
their educational objectives.
Dening Student Success
Because students come to Calior-
nia Community Colleges with
a wide variety o goals, mea-
suring their success requiresmultiple measures. Despite
this diversity o objectives,
most students come
to community
colleges with
the intention
o earning a degree or certicate and then getting
a job. For some, entering the workorce is a lon-
ger term goal, with success dened as transerring
to, and subsequently graduating rom, a our-year
college. For others, the academic goal is earning
an associate degree. Still other community col-lege students are looking to acquire a discrete set
o job skills to help them enter or advance in the
workorce in a shorter time rame. Tis could be
accomplished by either completing a vocational
certicate program or through any number o skill-
oriented courses. Regardless o their goals, the vast
majority o students come to community colleges
in need o basic skills in reading, writing, and/or
mathematics.
Acknowledging the varied educational goals o
students, the ask Force adopted a set o student
success outcome metrics. Te ask Force recom-
mends that the system dene success using the
ollowing metrics:
Percentage o community college students
completing their educational goals
Percentage o community college students
earning a certicate or degree, transerring, orachieving transer-readiness
Number o students transerring to a our-year
institution
Number o degrees and certicates earned
While the above-noted metrics are key measures o
student achievement, recent research has highlight-
ed the value o also monitoring intermediate mea-
sures o student progress. Specically, along the path
to completion, there are a number o key momen-
tum points associated with an improved probability
o success. Each time a student progresses beyond
a momentum point the likelihood o reaching his
or her educational goal increases. Te recognition
o these momentum points guided the work o the
ask Force and helped structure recommendations
KEY MOMENTUM POINTS
Successfulcourse
completion
Successfulcompletion of first
collegiate levelmathematics
course
Successfulcompletion of first
15 semester units
Successfulcompletion of first30 semester units
Certificate,
Degree,
and/or,
Transfer
Successful
Completionof basic skillspreparation
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Advancing Stud ent Su ccess In The Ca li forni a Co mm un ity Co l leges 9
aimed at improving completion rates. Examples o
progression metrics include:
Successul course completion
Successul completion o basic skills courses
Successul completion o rst collegiate level
mathematics course
Successul completion o rst 15 semester units
Successul completion o rst 30 semester units
o place additional ocus on these critical progres-
sion metrics, the ask Force recommends that
system-wide accountability eorts be updated to
include the collecting and reporting o both the out-
comes and the progression measures or the system,
and or each college. Tese measures will be disag-
gregated by race/ethnicity to aid the system in un-
derstanding how well it is perorming in educating
those historically disadvantaged populations whose
educational success is vital to the uture o the state.
A Commitment to Equity
As the ask Force deliberated over strategies to im-
prove student success rates in the community colleg-
es, they were unanimous and resolute in their belie
that improvements in college success rates should
not come at the expense o access. Te Caliornia
Community Colleges take great pride in being the
gateway to opportunity or Caliornians o all back-
grounds, including traditionally underrepresented
economic, social, and racial/ethnic subgroups. Our
system looks like Caliornia and we are commit-
ted to maintaining that quality. Te goal o equitable
accessand the commitment to help all students
achieve successis a driving orce behind the rec-
ommendations contained in this report.
Te ask Forces recommendations are aimed at
increasing the number o students rom all demo-
graphic and socioeconomic subgroups who attain a
certicate, complete a degree, or transer to a our-
year college or university. As such, improving over-
all completion rates and closing achievement gaps
among historically underrepresented students are
co-equal goals. Te ask Forces commitment to
educational equity is reected throughout the rec-ommendations, but perhaps most explicitly in its
proposal to establish statewide and college-level per-
ormance goals that are disaggregated by racial/eth-
nic group. Doing so will allow the system and state
leaders to monitor impacts o the policy changes on
these subgroups while also ocusing state and local
eorts on closing gaps in educational attainment.
Given Caliornias changing demographic prole,
the success o these historically underrepresented
groups will determine the ortunes o our state.
Task Force Origins and Process
Chronology o his Eort
In January 2011, the Caliornia Community Col-
leges Board o Governors embarked on a 12-month
strategic planning process to improve student suc-
cess. Pursuant to Senate Bill 1143 (Chapter 409,
Statutes o 2010), the Board o Governors cre-
ated the Student Success ask Force. Te resulting
20-member ask Force was composed o a diverse
group o community college leaders, aculty, stu-
dents, researchers, sta, and external stakeholders.
Te ask Force delved deeply into complex college
and system-level policies and practices. It worked or
seven months to identiy best practices or promot-
ing student success and to develop statewide strate-
gies to take these approaches to scale while ensuring
that educational opportunity or historically under-
represented students would not just be maintained,but bolstered.
Each month, rom January through June 2011, the
ask Force met to examine topics critical to the suc-
cess o students, ranging rom college readiness and
assessment to student services, rom basic skills in-
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Te Caliornia Community Colleges are in the midst
o a serious scal crisis brought on by unprecedentedcuts in state unding. Historically, the community
colleges have been the lowest unded o Caliornias
segments o public education. For many decades,
lean unding has orced an overreliance on less ex-
pensive part-time aculty and resulted in too ew
counselors and advisors. Course oerings are oten
insufcient to meet local needs.
While unding has always been scarce, the states
current scal crisis and resulting cuts in unding to
the Caliornia Community Colleges have greatly
exacerbated these signicant challenges. Deep cuts
to categorical programs in the 2009-10 State Bud-
get reduced by roughly hal the unding available to
support critical student services such as counseling,
advising, assessment, and tutoring. Cuts in base ap-
portionment unding in the 2009-10 and 2011-12
State Budgets, totaling over 8 percent, have orced
colleges to reduce thousands o course sections, bar-
ring access to hundreds o thousands o potential
students. Te lack o cost-o-living allocations in the
State Budget, going back to 2008-09, has eroded the
spending power o community colleges by 10.88percent. It is hard to overstate the cumulative strain
that these budget reductions have placed on com-
munity colleges and the students and communities
they serve.
In its deliberations, the ask Force discussed at
length how underunding has diminished the capac-
ity o the community colleges to meet the education
and training needs o Caliornia. It is clear that thecommunity colleges, with additional unding, would
serve many thousands more Caliornians and be
more successul at helping students attain their edu-
cational objectives. In particular, additional unding
would allow the colleges to hire more ull-time coun-
seling and instructional aculty, and student support
personnelall o which have been shown to increase
institutional eectiveness.
Te ask Force wishes to make clear that its recom-
mendations are in no way meant as a substitute or
additional unding. o the contrary, the ask Force
expressed a strong belie that the community college
system should continue to advocate strongly or ad-
ditional resources to support access and success or
our students. Additional investment in the commu-
nity colleges on the part o the state will be essential
i Caliornia is to reach levels o educational attain-
ment needed to be economically competitive.
Te ask Force recommendations represent policy
changes that will support undamental improve-
ments in the eectiveness o the community collegesystem. All the recommendations will yield greater
benets to students more quickly i matched with
signicant additional state investment. In the ab-
sence o additional unding, however, the ask Force
recommendations make good policy sense and will
help ensure that the community colleges are leverag-
ing all available resources to help students succeed.
Fisca l Real i ty
Cal i orn ia Community Col leges Student Success Task Force10
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In recent years a growing body o research has docu-
mented a national decline in educational attainmentat the very time when our economic competiveness
is increasingly tied to a highly skilled workorce.
Tis trend, seen in national data, is even more pro-
nounced in Caliornia. Projections rom the Na-
tional Center or Higher Education Management
Systems (NCHEMS) demonstrate that Caliornia is
at risk o losing its economic competitiveness due to
an insufcient supply o highly skilled workers. Spe-
cically, NCHEMS ound that Caliornias chang-
ing demographics, combined with low educational
attainment levels among our astest-growing popula-
tions, will translate into substantial declines in per
capita personal income between now and 2020
placing Caliornia last among the 50 states in terms
o change in per capita personal income.
As state and national leaders have become aware o
this looming crisis, there has been a concerted call
or reorms to improve levels o educational attain-
ment. Due to their large scale and relatively low cost,
community colleges nationwide have been identi-
ed as the most viable option capable o producing
college graduates and certicate holders in the largenumbers necessary to reverse current trends. Perhaps
most notable was President Obamas 2010 White
House Summit and Call or Action in which he
highlighted the community colleges as the key to
closing our nations skills gap. Tis message resonat-
ed with employers, economists, and educators here
in Caliornia.
It should be noted that the work o the Student Suc-
cess ask Force builds on other state-level reormeorts. Notably, the Community College League o
Caliornias recent Commission on the Futurereport
served as a basis or many o our recommendations,
as did prior community college reorm eorts, in-
cluding the2006 System Strategic Plan, the Partner-
ship or Excellence program, and various reviews o
the Caliornia Master Plan or Higher Education.
National and State Student Success E orts
Advancing Student Success In The Cali fornia Community Colleges 11
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struction to perormance-based unding. Te ask Force turned to
state and national experts (such as Dr. Kay McClenney, Dr. Da-
vid Conley, Dr. Vincent into, and Dr. Alicia Dowd, among
others) or the latest research-based ndings and had
rank discussions about what works to help students
achieve their educational objectives.Beginning in July, the ask Force spent three
months orming the recommendations con-
tained in this report. Recommendations were
chosen based on their ability to be action-
able by state policymakers and college
leaders and to make a signicant impact
on student success, as dened by the
outcome and progression metrics ad-
opted by the group.
o oster public input, during Oc-
tober and November the ask
Force held our public town hall
meetings, made presentations to
dozens o community college
stakeholder groups, and hosted
a lively online dialogue. In these
venues, the ask Force heard rom
both supporters and critics o the
recommendations and received
substantial input that has been used
to inorm its deliberations. Tat
input helped shape the nal recom-
mendations and elevated the public
discussion about improving outcomes
or community college students.
Limitations o Scope
Tere are a variety o topics related to com-
munity colleges and student success that the
ask Force was either unable to address or chose
not to address. For example, policy issues related to
the systems governance structure have been well vetted
elsewhere and thus were not discussed by the group. Further,
the group chose not to address policies surrounding student ees.
Due to time constraints, career technical education, transer, and dis-
tance education also were not addressed directly by the ask Force. Tat
Theres a story that each member
of this Task Force wants to be truetrue
at every community college and for every stu-
dent, regardless of their background or educa-
tional goals.Its the story o a student who walks onto a
Caliornia Community College campus or the rst time, unsure
o what they want to do, but knowing generally that they want to
nd a direction in both lie and career.
The student is able to go online or get an appointment to meet with a
counselor or advisor to learn about the wide variety o options available at
the college and maybe a ew oered elsewhere. The options presented arent
discrete classes but rather pathways toward dierent utures. Not all o them are
easy; some require a lot o time and work, but the student sees where they lead
and understands what needs to be done to succeed in each pathway.
The student participates in a college orientation and prepares or the assessment tests.
They learn that most paths will require work on basic skill mathematics and English.
The student easily nds the nancial aid oce where they learn o the various nancial
aid opportunities available. They see that they can maximize nancial aid opportunities bydeciding to enroll ull time and understand that accepting nancial aid means accepting
responsibility or their academic uture.
Using either online or in-person counseling support, the student develops an education plan
and determines a program o study. The student enrolls in basic skills coursework in the rst
term and ollows the counselors lead in selecting a college-level course that is appropriate to
their level o preparation. The basic skills class may rely heavily on tutoring or use other ap-
proaches that help the student learn more eectively than in high school. The results o the
diagnostic assessment test let the proessor know what specic areas the student needs help
with, so that they are able to ocus on those particular things, moving at a pace thats com-
ortable. The student succeeds and takes the college-level coursework needed to complete
their program o study. The students educational plan provides a roadmap, and they nd
that theyre able to enroll in all the required courses in the semester in which the courses
are needed. The student meets their educational goal, whether it be gaining concrete work-
place skills, earning a certicate and/or associate degree, or transerring to a our-year col-
lege with an associate degree in hand. Wherever the path leads, the student successully
reaches their academic and career goals thus able to advance their career and earn a
wage sucient to support themselves and their amily.
This is the vision that the recommendations of this Task Force are designed
to support. Taken alone, no single recommendation will get us there, but
taken together, these policies could make the vision a reality for every
student, at every college.
While it is entirely natural or readers to skim through this report looking or
the two or three recommendations that most aect their particular con-
stituency, we encourage readers to resist this temptation and consider
the set o recommendations as a whole and how they will benet
students. In making these recommendations, each member o
the Task Force strived to do just that, at times setting aside
their particular wants and making compromises or the
greater good.
We hope you will join us in that effort.
Task Force Vision
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Advancing Stud ent Su ccess In The Ca li forni a Co mm un ity Co l leges 13
said, the recommendations in this report are intended
to strengthen the core capacity o the community col-
leges to serve all students, regardless o instructional
program. Improved student support structures and
better alignment o curriculum with student needs
will increase success rates in transer, basic skills, andcareer technical/workorce programs.
Implementation ProcessTe recommendations in this report represent
policies and practices that the ask Force believes
will help the Caliornia Community Colleges to
improve student success. Some o the recommen-
dations reect changes that are already underway,
while others would chart entirely new territory.
In each case, the recommendations will requirethat in-depth, discrete, and specic implementa-
tion strategies be developed in consultation with
the appropriate practitioners and stakeholders.
Te strategies employed will vary depending on
whether the proposed change is statutory, regula-
tory, or involves disseminating best practices. Te
community college system has a rich history o
shared governance and local collective bargaining;
nothing in this report is designed to upend those
processes. Further, the ask Force recognizes that
to be successul, these recommendations will need
to be implemented over time, in a logical and se-
quential manner. Te recommendations contained
herein will not be achieved overnight.
Ater approval o this report by the Board o
Governors, the Chancellors Oice will develop
and distribute a separate document that willlay out various strategies or implementing the
recommendations contained within this report.
Implementation groups composed o the relevant
internal and external stakeholders, including the
Student Senate and the Academic Senate, will be in-
volved at each step o the process. Implementation
o these recommendations will take time, and it is
the intent o the ask Force that the parties work
together to address the practical matters associated
with the eventual success o the recommendations.
Conclusion
Te ask Force recommendations present the Cali-
ornia Community Colleges with an opportunity or
transormative change that will reocus our systems
eorts and resources to enable a greater number o
our students to succeed. Our colleges have a long,
proud history o helping Caliornians advance. Tis
plan or student success will help us be even moreeective in achieving our mission.
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PART IIRECOMMENDATIONS OF THE STUDENT SUCCESS TASK FORCE
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INCREASE STUDENT READINESS FOR COLLEGE
A vast majority o rst-time students entering the
Caliornia Community Colleges (CCC) are un-
derprepared or college-level work. In the CCCs,
70 to 90 percent o rst-time students who take
an assessment test require remediation in English,
math, or both. In 2010, 79 percent o Caliornias
11th grade students who took the Early Assessment
Program (EAP) college readiness test did not test
college ready. Currently, K-12 and postsecondary
education policies related to standards, curriculum,
and assessment are not well aligned to communi-
cate either clear expectations or college and career
readiness or to support a smooth transition or high
school graduates. Within the K-12 system, students
and parents receive conicting messages about ex-
pectations or high school completion because the
Caliornia High School Exit Exam (CAHSEE) mea-
sures English and mathematics skills that are ar be-
low the standards adopted or 11th and 12th grade
curriculum. Tus, many students have been led to
believe that they are ready to graduate and proceed
on to colleges without actually having met grade-
level standards. Te EAP has begun to address that
problem by inorming 11th grade students where
they stand in relation to college expectations and
encouraging them to reach higher beore they leave
high school.
In August 2010, the State Board o Education (SBE)
adopted the Common Core State Standards (CCSS)
Policy Statement:
Community Colleges will collaborate with the State Board o Education, the CaliorniaDepartment o Education, and join other statewide eorts to deine and address
college and career readiness.
1
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Cal i orn ia Community Col leges Student Success Task Force18
and in May 2011 joined the SMARER Balanced
Assessment Consortium to develop a new K-12 as-
sessment system based on the CCSS. Under ederal
requirements, the new 11th grade assessment must
include an assessment o college and career readiness.
Te implementation o these state-level reorms
presents an ideal opportunity or the state to de-
velop curriculum rameworks and assessments that
align expectations and standards across public edu-
cation and the higher education systems and to ad-
dress policy gaps that have historically undermined
eorts to set clear expectations or college or career
readiness and to support a smooth transition or
high school graduates.
Stemming the tide o underprepared students com-
ing out o high schools is an urgent priority or com-
munity colleges, as it is or the CSU system. It is this
need that drove the CSU to initiate and the com-
munity colleges to join the EAP. Because the EAP
had to t within the existing K-12 content standards
and assessments, postsecondary aculty had a limited
opportunity to dene or validate standards and as-
sessments. Te states transition to the CCSS pro-
vides an ideal opportunity or collaboration among
all parties to collectively rene the denition o col-
lege readiness upon which the 11th and 12th grade
curriculum rameworks and 11th grade assessments
will be built.
Community colleges and K-12 must also work to-
gether to develop a denition o career readiness
and to use those standards to build the menu o as-
sessments used to guide students programs o study.
Career readiness scores are important in that they
have the ability to inuence students selection o aprogram o study or certicate. Tere is a great deal
o work to be done in this area and the SBE presi-
dent has stated publicly on more than one occasion
that he will rely on community colleges to provide
leadership in this arena.
Absent proactive involvement o the Community
Collegestogether with our higher education and
K-12 partnersthe SBE will have no choice but to
move orward to dene college and career readinessand determine the best means o measuring those
standards, based on its understanding o the needs
o higher education. Te active participation o the
Community colleges in this work is a vastly superior
approach.
Aligning K-12 and community college standards
or college and career readiness is a long-term goal
that will require a signicant investment o time and
energy that the ask Force believes will pay o by
streamlining student transition to college and reduc-
ing the academic deciencies o entering students.
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Increase Student Readiness For College 19
Recommendation 1.1
Community colleges will collaborate with K-12 education to jointly develop new common
standards or college and career readiness that are aligned with high school exit standards.
Te ask Force recommends that the community college system closely collaborate with the SBE and Super-
intendent o Public Instruction to dene standards or college and career readiness as Caliornia implements
the K-12 Common Core State Standards and engages with the national SMARER Balanced Assessment
Consortium to determine the appropriate means or measuring these standards. Doing so would reduce the
number o students needing remediation, help ensure that students who graduate rom high school meeting
12th grade standards are ready or college-level work, and encourage more students to achieve those standards
by clearly dening college and career expectations.
Requirements or Implementation
No statutory or regulatory changes are needed to authorize community college participation in the development
o common standards.
Discussion with K-12 and the CSU may identiy conorming changes to statute governing the EAP.
Leadership rom the Academic Senate, Board o Governors, and Chancellor will be needed to ensure community
college representatives have membership in key committees that will plan and execute the denition o standards
and the development o related curriculum rameworks and assessments.
Establish ormal and regular channels o communication between the community colleges, the SBE and the
Caliornia Department o Education to ensure ongoing partnering on all matters related to college and career
preparation.
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Policy Statement:
Community colleges will provide stronger support or students entering college toidentiy and meet their goals. Stronger support will be acilitated by centralized,
integrated and student-riendly technology to better guide students in their educationalplanning process. he eorts o counseling aculty and other college sta will be moreeectively targeted.
STRENGTHEN SUPPORT FOR ENTERING STUDENTS
2
Status o Matriculation Program
In 1986, the Seymour-Campbell Matriculation Act
charged the Board o Governors with ensuring that
all community college students were provided sup-
port to dene and attain their educational goals. Te
Board adopted itle 5 regulations that require dis-
tricts to provide admissions, orientation, assessment,
counseling, and ollow-up services or all students
(except those specically exempted) to the extent
unding was provided or those services. Funding
has never been adequate to serve all students and,
as a result, colleges have not been able to provide
the level o services needed. In the 2009-10 State
Budget, a 52 percent budget cut in Matriculation
program unding turned a bad situation into a crisis.
Students Need Guidance
Extensive research has documented the importance
o assessment, orientation, and inormed education
planning to set incoming students on a pathway to
a successul outcome and build early momentum
or their success. Given options, students who lack
guidance are likely to seek what they think will be
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Cal i orn ia Community Col leges Student Success Task Force22
their most direct path through college-level courses,
without understanding what is required to be suc-
cessul in the college environment and without re-
gard to their academic preparation or college-level
work. Tere are multiple consequences when stu-
dents make uninormed choices:
Students nd themselves in courses that
are unconnected to reaching an educa-
tional goal and or which they are not
prepared, at best lengthening their time
to completion and all too oten causing
them to drop out;
Colleges lose the ability to target limited
seats and services where they will be most
eective; and
Faculty are aced with underprepared
students in their courses.
Assessments Vary by College
Currently, the community college aculty at each
college determine which assessments are adminis-
tered to place students within that colleges curricu-
lum or English, math, and English as a Second Lan-
guage (ESL). Colleges are required to also consider
other measures o a students ability to succeed, such
as academic history and demonstrated motivation.
Tis local approach to assessment has created ob-
stacles or students by causing signicant variation
across campuses, in some instances limiting porta-
bility o assessment results even within a single dis-
trict. Other signicant drawbacks include the high
cost o assessment instruments purchased locally and
inefcient test administration.
Since 2008, the system has taken signicant steps
to move toward a centralized assessment system.
Grant unding was obtained rom the Bill and Me-
linda Gates Foundation and the William and Flora
Hewlett Foundation to complete a common assess-
ment easibility study. In an initiative called CCC
Assess, an advisory committee was convened that
included aculty, matriculation and assessment co-
ordinators, instructional and student services ad-
ministrators, technology experts, and CSU and
CDE representatives to determine system require-
ments or English reading, writing, math, and ESLassessments. Te CCC Assess advisory committee
identied diagnostic assessments, computer-scored
writing samples, opportunities or test preparation,
and psychometrically sound re-test capacity as criti-
cal components o a centralized assessment system.
Vendor capacity and interest to develop these as-
sessments was determined to be strong. wo barri-
ers caused this work to stall. Te rst is the need to
identiy sufcient unding to support statewide im-
plementation, and the second is the need to ensurealignment with the new K-12 assessment systems
standards and processes. However, all o the work
done by this committee will guide the implementa-
tion o the ask Forces recommendation.
In a parallel eort, the Board o Governors sponsored
AB 743, Block (Chapter 615, Statutes o 2011).
Tis recently enacted legislation directs the Chancel-
lors Ofce to adopt a low-cost common assessment
as an interim step toward developing a robust and
coordinated assessment system or the community
colleges. Te CCC Assess advisory committee will
be reconvened to assist in guiding implementation
o AB 743 and achieving the ask Forces vision.
Guidance is Key to Student Success
While students are asked to indicate their education-
al objective on the application or admission, many
students are unclear about their educational goalswhen they rst enroll in community college and re-
main so or too long given no systematic process, or
even encouragement, to dene and pursue a specic
program or major. Te current matriculation model
assumes that students will clariy their educational
objective in the course o meeting with a counselor.
However, many students never see a counselor. Even
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Strengthen Support For Entering Students 23
beore the 52 percent budget cut to Matriculation
unding in 2009-10, colleges were unable to provide
all students with access to counseling services to help
them clariy and rene their educational objectives
and assist with the development o education plans
to achieve those objectives. Student to counselor ra-tios range rom 800 to 1 to more than 1,800 to 1 in
the community colleges. As a result, students oten
enroll in courses without understanding the level o
rigor associated with the course or the applicability
o the course to any specic program or transer ob-
jective. While there is clearly value to students hav-
ing the opportunity to explore disciplines and other
options beore declaring their program or major,
there is a dierence between systematic explora-
tion and the blind trial and error experienced by toomany students. Helping students make inormed
choices about their education is a critical strategy to
help increase student success in the CCCs.
Every Matriculating Student Needs anEducation Plan
Every student who enrolls to pursue a certicate, de-
gree, or transer objective, and in many cases even
those seeking career advancement, needs a StudentEducation Plan that represents the sequence o cours-
es that can get them rom their starting point to at-
tainment o their educational goal. Students who ar-
rive without a clear goal need an education plan that
allows them to systematically dene their educational
needs and objectives and explore their options. For ex-
ample, a student who indicates transer as the goal but
lacks a major or career objective should be guided to
enroll in general education courses, along with basic
skills courses or resources i the students assessmentresults indicate such a need. General education cur-
riculum is designed to expose students to a breadth o
educational experiences that can enable them to nd
areas o particular strength and interest. Once a stu-
dent selects his or her program o study or major, the
discipline-specic sequence and specialized or elective
options can be actored into the plan. Tere would
be nothing to preclude a student rom changing their
objective or program o study, but the implications
o a change, in terms o cost and time to completion,
should be made clear. Expanded resources or career
exploration are essential.
Technology Can Help
Te creation o online resources that would sup-
port advisement and allow many students to sel-
manage their academic pathways is essential. Some
districts have undertaken this task, but high devel-
opment costs make creating such systems imprac-
tical or most districts, leaving students to strug-
gle with a dearth o inormation available to help
them to nd and ollow an appropriate academic
pathway. Currently, almost all students enter the
CCCs through CCCApply, a common electronic
application process. Tat system could be urther
developed to lead students, once they are admitted,
to build an online prole and access guidance and
planning resources. Scaling up the use o technol-
ogy is one o the ew viable approaches to reach
substantially more students, many o whom preer
navigating their pathway through community col-
lege in an online environment.
In the same manner that many private businesses
have created tightly integrated online pathways or
their customers, the CCC system needs to look to-
wards the creation o centralized student support
modules that oer high interactivity with local cam-
pus and district I and administrative systems. Ap-
propriate suggested student choices could be devel-
oped using research conducted on educational data
to create deault pathways that are suggested tostudents through online advisement systems. Tese
systems could be used as tools by students, counsel-
ors, and advisors to nudge students towards better
academic choices and to reduce excess unit accumu-
lations and unnecessary withdrawals.
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Te ask Force recognizes that not all students have
access to the hardware, high-speed interconnectiv-
ity, or digital literacy needed to navigate these new
online environments. As such, it will be incumbent
on both the CCC system and individual colleges to
ensure that measures are in place to respond to stu-dents needs and help bridge these technology gaps.
Tere is a plethora o education data collected both
within the CCC system and in other educational sec-
tors that can be aggregated in education data ware-
houses, leveraged, and used to help advise students
on eective pathways through college. An example o
this would be the use o an analysis o past student
outcomes in various courses or students at various
levels o basic skills to create an advisement matrixthat keeps students enrolled in courses appropriate or
their particular skill levels.
An additional benet to the creation and mainte-
nance o centralized technology utilities is that doing
so will create huge economies o scale or the system.
Employing a more centralized approach to technol-
ogy, the CCCs will be able to use their large buying
power to drive down costs and secure additional ea-
tures at low cost. Further removing these costs rom
local districts will ree up local monies that districts
can then reinvest in additional human resources.
Need or More Counselors
echnology, while having many benets, will not
serve all students or ulll all student needs. An ex-
panded student-riendly technology system will al-
low the most sel-directed students to complete a
variety o activities (e.g., education planning, orien-
tation, preparing or assessments) using their com-
puters and smart phones. However, many students
will still need the ace-to-ace interactions provided
by advisors and counselors. By shiting the lower-
need, sel-directing students to online tools, we will
ree up advisors and counselors to ocus their ace-
to-ace interactions with those students who lack ac-
cess to technology or are not adequately prepared to
utilize it and those who need more complex inter-
actions with a counselor. It would also allow coun-seling aculty to spend less time perorming routine
unctions and utilize their proessional skills to sup-
port students in more complex dimensions.
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Strengthen Support For Entering Students 25
Recommendation 2.1
Community colleges will develop and implement a common centralized assessment or
English reading and writing, mathematics, and ESL that can provide diagnostic inormation
to inorm curriculum development and student placement and that, over time, will be aligned
with the K-12 Common Core State Standards (CCSS) and assessments.
Requirements or Implementation
Reconvene the CCC Assess Advisory Committee to guide implementation o this recommendation.
Design a centralized assessment system that includes a robust array o options to help students prepare to take
the assessments or the most valid result. It should include consistent testing and re-testing policies that are
decided based on psychometrics rather than budget considerations.
The centralized assessment must be diagnostic to ensure placement into appropriate coursework and to inorm
local academic senates as they design appropriate curriculum. It should also include an assessment o college
knowledge and the extent to which a student understands and exhibits key academic behaviors and habits o
mind necessary or success in college. This more robust assessment, coupled with multiple measures, would
be used to determine students needs or additional support and to enable colleges to more eectively place
students in appropriate courses and target interventions and services.
Work with the Academic Senate and the K-12 system to ensure alignment o community college
assessment standards within the states new CCSS assessments when those are implemented in 2014 (see
Recommendation 1.1).
Ater development o the diagnostic assessment, amend Education Code Section 78213 to require colleges
to use the new common assessment or course placement while allowing districts to supplement common
assessment with other validated multiple measures.
Eventually, the Board o Governors would propose to amend Education Code Section 99300 . to transition the
use o the EAP to the new assessment that is aligned with the K-12 CCSS.
In the meantime, the enactment o AB 743 will acilitate theinterim selection o a currently available o the shel
assessment instrument or English, math, and ESL, to be procured in the most cost-eective manner or use
statewide.
One-time unds o $1 million (already secured rom outside sources) together with dedicated state-level unding
o approximately $5 million would enable the Chancellors Oce, working with the CCC Assess advisory
committee, to conduct a centralized procurement o the common assessment. Leveraging the systems buying
power will drive down the costs and allow some customization o the assessment. Under this approach, colleges
will have unlimited assessment capacity at low or no cost.
Participation in the interim assessment system would be voluntary but incentivized by the signicant local cost
savings.
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Recommendation 2.2
Require all incoming community college students to: (1) participate in diagnostic assessment
and orientation and (2) develop an education plan.
By requiring students to participate in these core services, the community college system will ensure that
students have the oundational tools necessary to make inormed choices about their education. Te Board
o Governors will dene categories o students who should be exempt rom mandatory placement and ori-
entation, such as students with a prior degree returning to pursue training in a dierent career eld. Colleges
would also be able to exempt students rom each o these requirements on a case-by-case basis.
Requirements or Implementation
Education Code section 78212 and Title 5 section 55500 . already require colleges to provide these and other
matriculation services to all non-exempt students i unding is provided or that purpose.
Amend Title 5 sect ions 55521-25 to require students to participate in assessment, or ientation and developmento a student education plan.
Amend Title 5 sect ion 55532 to establ ish more explicit criteria or exempting students rom participation in
required services in order to achieve greater clarity and statewide consistency in the proportion o students to be
served.
Te ask Force recognizes that implementation o this recommendation requires: (1) a substantial realloca-
tion o existing local resources; (2) additional resources; and (3) new modes o service delivery in order to
make these required services available to all incoming students.
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Strengthen Support For Entering Students 27
Recommendation 2.3
Community colleges will develop and use centralized and integrated technology, which
can be accessed through campus or district web portals, to better guide students in their
educational process.
Several recommendations in this report rely heavily on the capability o technology to help guide students
along educational pathways. o implement many o the recommendations, the community colleges must
develop and implement a variety o centralized technology applications. Toughtully designed online
technology will enable students to guide as much o their own education planning as is appropriate or
their level o technology access and skills and their ability to choose and ollow an appropriate pathway.
It will also provide useul tools or counselors and advisors to better assist students with educational plan-
ning and or administrators and aculty to better plan class schedules to ensure that students have access
to the courses they need to complete their educational goals in a timely and efcient manner. As the
system moves in this direction, it is essential that there be strategies and tools to bridge the digital divide,
ensuring that all students have necessary access to computers, high-speed internet, and the opportunity
to learn basic technology skills.
Tese technological applications will generate efciencies, but more importantly they will increase and
improve communication with students by using platorms they already rely on to manage their daily lives.
odays students use laptops, smart phones and tablets not only to communicate with riends and proessors,
but also to make appointments, purchase goods and services, watch movies, and do research. Tis is where
our students spend much o their time, and we must create smart applications that make it easier or them
to pursue and reach their educational goals. While not all students have the devices, skills, and experience to
make eective use o this kind o technology, a large and growing proportion do and have expectations that
the institutions with which they interact will utilize current technology to acilitate practical transactions as
well as the learning experience.
Rather than having individual colleges create their own online student planning tools, the Chancellors
Ofce will work with students, counselors, instructional and student services administrators, and college
technology representatives to create applications that could be plugged into existing college and district web
portals. Colleges will be able to place these applications in locations that mesh with their own unique web-
sites, with the services being centrally provided and centrally supported.
Examples o the types o online services include:
A common application to college;
An electronic transcript;
An online BOG Fee Waiver orm;
An education planning module;
An electronic library resource and library catalog;
A career exploration module;
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Cal i orn ia Community Col leges Student Success Task Force28
A job placement module;
A textbook purchasing module; and
A transer advisement module.
Requirements or Implementation
Secure additional state unding or the development o the proposed technology tools that would then be
provided to colleges ree o charge.
A centralized development and procurement process would leverage the systems size to drive down the
estimated annual cost o the project to approximately $12 million.
Initiate discussion with existing advisory groups, such as the Matriculation Advisory Committee,
Telecommunications and Technology Advisory Committee, Chancellors Oce Advisory Group on Counse ling,
CCCApply Steering Committee, and others, to rene the scope and approach to growing services.
Convene appropriate advisory groups that include program and technology experts to plan and execute
technology projects as unding is secured.
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Strengthen Support For Entering Students 29
Recommendation 2.4
Require students whose diagnostic assessments show a lack o readiness or college to
participate in a support resource, such as a student success course, learning community,
or other sustained intervention, provided by the college or new students.
A students readiness or college is based on several actors in addition to their academic prociency in
English and mathematics. College readiness includes other variables that can inuence a students ability
to successully complete credit-bearing, college-level coursework. Te extensive work done by Dr. David
Conleys Education Policy Improvement Center at the University o Oregon denes our dimensions o
college knowledge critical to student success: (1) Key cognitive strategies, including analysis, interpreta-
tion, precision, problem solving, and reasoning; (2) Specic types o content knowledge, most importantly
the ability to read and write critically; (3) Attitudes and behavioral attributes, including study skills, time
management, awareness o ones perormance, persistence, and the ability to utilize study groups; and (4)
Contextual knowledge about college resources and expectations and how to successully adjust to navigating
the college environment.
Community colleges have tested numerous models o supporting under-prepared students, both inside and
outside the classroom, through college success courses, rst-year experience programs, learning communi-
ties, and campus-wide initiatives. Tese eorts promote critical thinking skills and behaviors, or habits o
mind essential to college success. Experience within the CCC system and nationally demonstrates the e-
ectiveness o such deliberate interventions in supporting student persistence and success.
Requirements or Implementation
Amend Title 5 section 55521 to allow or students to be placed in a student success course or other support
activity.
Require students to participate in a student success support intervention i assessment results demonstrate a
need.
Encourage colleges to review the readily available literature on student success courses and other
interventions to determine elements that would likely make them most eective or their local population.
The Chancellors Oce should review college models or campus and online student orientat ion and student
success courses currently in place and disseminate the most eective scalable approaches and curricula.
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Recommendation 2.5
Encourage students to declare a program o study upon admission, intervene i a declaration
is not made by the end o their second term, and require declaration by the end their third
term in order to maintain enrollment priority.
Declaring a major or program o study is more specic than declaring a broad educational goal such as earn-
ing an associate degree or transerring to a our-year college. Declaring a program o study sets incoming
students on a specic educational pathway and builds early momentum or their success. Research rom the
Institute or Higher Education Leadership and Policy shows that students who entered a program in their
rst year were twice as likelyto complete a certicate, degree, or transer as students who entered a program
ater their rst year. First-year concentrators were nearly 50 percent more likely to complete than those who
entered a program in their second year, and the rates o completion ell sharply or students entering a pro-
gram o study later than their second year. A student who is unable to declare a major or program o study
by the end o their second term should be provided counseling and career planning interventions to assist
them. Students who ail to declare a program o study ater their third term should lose enrollment priority.
Nothing would preclude a student rom changing their direction and declaring a new program o study
but the implications o change, in terms o cost and time to completion, should be made clear. In addition,
students would have the ability to appeal a loss o enrollment priority.
Requirements or Implementation
Amend Title 5 regulations to requi re students to declare a specic program o study by the end o their second
term.
Current Title 5 regulations require students to declare an educational goal during the term ater which the
student completes 15 semester units or 22 quarter units o degree-applicable credit coursework, unless the
district establishes a shorter period. Title 5 also requires districts to establish a process or assisting students to
select a specic educational goal within a reasonable time, as dened by the district, ater admission.
Amend Title 5 to dene program o study as a certicate, degree, or transer objective in a spec ic
occupational area or major. Groups o students exempted rom meeting this requirement should also be
specied in regulation.
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INCENTIVIZE SUCCESSFUL STUDENT BEHAVIORS
Policy Statement:
Community colleges will incentivize those student behaviors that are associated withtheir eventual success.
One o the basic tenets o the Master Plan or High-
er Education is that all Caliornians who have the
capacity and motivation to benet rom higher edu-
cation should have a place in the Caliornia Com-
munity Colleges. Given the scarcity o resources cur-
rently available to the colleges, the reality is the state
has ailed to live up to that commitment and we as
a system are rationing access to education. While
we continue to admit all students that apply, not all
admitted students are able to enroll in the courses
needed to meet their educational goals.
Under current law and practice, students already in
the system have enrollment priority over new stu-
dents. In addition, registration priority is generally
higher or students with higher unit accumulations.
As a result, there is a perverse incentive or students
to enroll in classes, even i they do not urther their
educational objectives, simply to gain a place higher
in the enrollment queue. In the 2009-10 academic
year, approximately 133,000 rst time students were
unable to register or even a single course due to
their low placement in the registration queue.
Policies that enable students to wander around the
curriculum, withdraw and repeat classes multiple
times, avoid services that could help them nd a
productive pathway, and accumulate an unlimited
3
Recommendation
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34
REGISTRATIO
115 Units AttemptedFouth term; no identified
course of study
First-time studentseeking transfer
Worker seeking re-training
and/or new job skills
Continuing student taking
crafts for fun
CURRENT REGISTRATION PRIORITY
Continuing student
showing progress
number o units are a disservice to enrolled students
and to those who cannot get into the system due to
a lack o available classes.
Adopt Consistent Polices or EnrollingStudents
As a system, we have established and continue to
rely on these ineective enrollment priority policies.
However, now is the time or the community col-
lege system to adopt new enrollment management
polices that encourage students to ollow and make
progress along delineated educational pathways that
are most likely to lead to completion o a certicate,
degree, transer, or career advancement goal.
Use the BOG Fee Waiver Program as a Wayto Incentivize Successul Student Behaviors
Te Board o Governors (BOG) Fee Waiver pro-
gram, which was designed to ensure that the com-
munity college ees do not present students with a
nancial barrier to education, is an underutilized
mechanism or incentivizing successul student be-
haviors. Unlike ederal and state nancial aid pro-
grams, the community colleges do not require BOG
Fee Waiver recipients to declare a goal or make satis-
actory academic progress, and there is no limit the
maximum number o units covered by the award.
Te ask Force believes that policies governing eli-
gibility or the BOG Fee Waiver should be consis-
tent with enrollment policies designed to promote
student success. Te proposed BOG Fee Waiverchanges would ensure that low-income students
who rely on the waiver will be provided the same
level o interventions and support and held to the
same standards required or all students to maintain
enrollment priority.
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35
REGISTRAT
ION
115 Units AttemptedFouth term; no identified
course of study
First-time student
seeking transfer
Worker seeking re-trainingand/or new job skills
Continuing student taking
crafts for fun
SSTF PROPOSED REGISTRATION PRIORITY
Continuing studentshowing progress
Recommendation 3.1
The Community Colleges will adopt system-wide enrollment priorities that: (1) relect the
core mission o transer, career technical education and basic skills development; (2)
encourage students to identiy their educational objective and ollow a prescribed path
most likely to lead to success; (3) ensure access and the opportunity or success or new
students; and (4) incentivize students to make progress toward their educational goal.
Current law and practice guiding student enrollment tends to avor the continuing student, based solely on
their accrual o course units. Te existing system does not reect the core priorities o community colleges:
to provide courses or students seeking to earn a degree or certicate, transer, participate in a career-tech-
nical program, or improve their basic language or computational skills. Altering enrollment prioritization is
an efcient way o encouraging successul student behaviors and ensuring that we are intelligently rationing
classes to provide more students with the opportunity to succeed.
Highest enrollment priority should be provided or:
Continuing students in good standing who are making progress toward a certicate,
degree, transer, or career advancement objective. Tis would include displaced and
incumbent workers who enroll in career-related courses and students who are actively
pursuing credit or noncredit basic skills remediation.
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First-time students who participate in orientation and assessment and develop an in-
ormed education plan.
Students who begin addressing any basic skills deciencies in their rst year, through
either courses or other approaches.
o address student equity goals, current statutory and regulatory provisions requiring orencouraging priority registration or special populations (active duty military and recent
veterans, current and emancipated oster youth, students with disabilities, and disadvan-
taged students) should be retained. o the extent allowable by law, these students should
be subject to all o the limitations below.
Continuing students should lose enrollment priority i they:
Do not ollow their original or a revised education plan
Are placed or two consecutive terms on Academic Probation (GPA below 2.0 ater at-
tempting 12 or more units) and/or Progress Probation (ailure to successully complete
at least 50 percent o their classes)
Fail to declare a program o study by the end o their third term
Accrue 100 or more units, not including basic skills and ESL courses.
Requirements or Implementation
Adoption o this policy is wi thin the current purview o the Board o Governors.
Board o Governors should amend Title 5 regulations to establish statewide enrollment priorities.
Current legal requirements and relevant legislation include the ollowing:
Education Code section 66025.8, as recently amended by SB 813 (Chapter 375, Statutes o 2011) requires
community colleges to grant priority enrollment to any member or ormer member o the Armed Forces o
the United States or any academic term within our years o leaving active duty.
Title 5 sect ion 58108 authorizes community college districts to establ ish procedures and policies or
registration, including a priority registration system.
Title 5 sect ion 58108 permits colleges to provide special registration assistance to d isabled and
disadvantaged students in accordance with a priority system adopted by the local board o trustees.
Title 5 sect ion 56026 authorizes community colleges to provide registration assistance, including priority
enrollment to disabled students.
Title 5 sect ion 56232 requires colleges to provide access services or EOPS students, including reg istrat ion
assistance or priority enrollment.
AB 194, Beall (Chapter 458, Statues o 2011) requires communi ty col leges to grant priority enrollment to
current and ormer oster youth.
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Incentivize Successful Student Behaviors 37
Recommendation 3.2
Require students receiving Board o Governors (BOG) Fee Waivers to meet various
conditions and requirements, as speciied below.
(A) Identiy a degree, certiicate, transer, or career advancement goal;
(B) Meet institutional satisactory progress standards to be eligible or ee waiver renewal;
and
(C) Have a transcript that relects no more that 110 units, not including basic skills and ESL
courses.
Te BOG Fee Waiver program allows nancially needy students to have their ees waived. Unlike ederal and
state nancial aid programs, the community colleges do not limit the maximum number o units covered
by the award, nor do they require students to make satisactory academic progress toward an educational
goal. Federal and state nancial aid programs impose these requirements because they work to keep students
progressing toward their educational goals and help them to meet those goals in a timely manner.
When the BOG Fee Waiver program was established more than 25 years ago, its sole purpose was to prevent
the newly established student enrollment ee rom posing a barrier to the enrollment o low-income stu-
dents. oday, the programs lack o progress requirements stands in sharp contrast to all other aid programs
that encourage student progress and success. Tese recommendations would hold BOG Fee Waiver recipi-
ents to the same standards required o all students to maintain enrollment priority and would encourage
them to take advantage o resources provided by colleges to support their academic success. It would be
incumbent on colleges to implement systems to let students know when their continued access to the ee
waiver is threatened and to establish an appeals process to address extenuating circumstances.
Although saving money is not the intent or purpose o this recommendations, implementation will likely
result in modest short-term savings that should be captured and reallocated within the community col lege
system or reinvestment in the student support and retention activities identied in the student success
initiative. Any savings derived rom this recommendation will diminish over time as the ask Force recom-
mendations lead to improved student outcomes.
Requirements or Implementation
Amend Education Code section 76300(g) and Title 5 section 58612 or 58620 to add eligibility criteria.
Implement a series o active interventions to ensure that students acing diculties do not lose nancial aid eligibility.
Ensure that students ailing to make progress or approaching or exceeding the unit cap have the ability to appeal.
Ensure that nancial aid oces retain capacity to administer nancial aid programs regardless o the number o ee waivers
granted on a particular campus.
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Recommendation 3.3
Community Colleges will provide students the opportunity to consider the beneits o ull-
time enrollment.
Research indicates a high correlation between ull-time enrollment and students achieving their educational
objectives. Te aster a student completes his or her education, the less time there is or lie or amily issues
to get in the way. Students benet rom ull-time attendance by increasing their earning potential sooner
while colleges benet rom the greater efciency o serving one ull-time student versus two or more part-
time students or the same unding.
Many community college students are not in a position to enroll ull time, particularly those who work ull
time and are enrolled to upgrade their job skills as well as those who depend on ull-time employment to
support amilies. Nonetheless, there are simple steps that can be taken to ensure that all students are made
aware o the benets o ull-time enrollment and can consider whether such a route is possible or them.
Requirements or Implementation
No statutory or regulatory changes are needed.
The Chancellors Oce will disseminate best practices or nancia l aid packaging and deployment o existing
resources, including the I Can Afford College nancial aid awareness program.
Recommendation 3.4
Community colleges will require students to begin addressing basic skills needs in their frst year
and will provide resources and options or them to attain the competencies needed to succeed in
college-level work as part o their education plan.
Chapter 5 o this document addresses improving the quantity and efcacy o basic skills instruction. Col-
leges need to oer students an array o courses, laboratories, and other approaches to skill improvement.
Tese might include courses with embedded contextualized basic skills instruction, special interventions like
Math Jam, online and other computer-based laboratory resources, tutoring, supplemental instruction, and
intensive basic skills courses.
Requirements or Implementation
Following the procedures or establishing prerequisites or co-requisites outlined in Title 5 (Sections 55200-02)
community college districts are already permitted to require students assessed below collegiate level to begin
remediation beore enrolling in many college-level courses.
A more direct approach would be to adopt a new Title 5 regulation making the requirement explic it or all
students at all colleges.
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ALIGN COURSE OFFERINGS TO MEET STUDENT NEEDS
Policy Statement:
Community colleges will ocus course oerings on meeting student needs.
Oer Courses that Align with StudentEducation Plans
Signicant reductions in public unding have orced
community colleges across the state to reduce the
number o course sections they oer. As a result, the
availability o courses is insufcient to meet the stu-
dent demand in almost every area o the curriculum.At the beginning o each term, course sections close
quickly and waiting lists are longer than ever beore
seen in the system.
Given this context, Caliornias community colleges
must strategically ocus the scheduling o courses to
meet the needs o students who are seeking degrees,
certicates, and job training. Tese high priority
needs are at the core o the CCC mission and unda-
mental to helping Caliornians o all backgrounds to
achieve their economic and social goals.
Under the recommendations contained in this re-
port, colleges would have an additional responsibil-
ity to align course oerings to the needs o students.
Chapter 3 recommends specic incentives or stu-
dents to develop and ollow an education plan and
includes consequences or students who ail to do so.
I students are to be held accountable or enrolling
in specic courses, then colleges must ensure that
these courses are available in a timely manner.
4
Recommendation
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Use a Balanced Approach
Te ask Force recognizes that the scheduling o
courses is a complex matter that requires balancing
numerous priorities o the college. In order to meet
student and industry needs, colleges must shit rom
primarily relying on historical course scheduling
patterns and instead utilize the numerous sources o
data available to them as the basis or inormed course
scheduling. o help meet this objective, Chapter 2
recommends that all matriculating students, as well
as students enrolling or career advancement, com-
plete an education plan. Coupling a more universal
use o education plans with technology will provide
colleges with access to valuable inormation about
the uture course needs o their students.
Fund Courses that Support StudentEducational Plans
Te Board o Governors and the Legislature should
ensure that state subsidization or instruction,
whether it be credit or noncredit courses, is used to
oer those courses that support a program o study
and are inormed by student educ