student stories and content strategy: given at confabedu14
DESCRIPTION
"Alyssa Explains It All" to prospective students, by Alyssa Levenberg and Tim Nekitz of SUNY Oswego.TRANSCRIPT
Student stories and content strategy: ‘Alyssa Explains It All’to prospective studentsTim Nekritz, Assoc Dir of Public Affairs/Director of Web Communication
Alyssa Levenberg, junior communication major/web star
SUNY Oswego
Uncomfortable truth #1
If all your goals are
marketing goals,
you’re doing it wrong.
Shameless cute child photo insertion
Awesome truth #1
We’re in the business of improving lives!
Goals before tools
•Address institutional/strategic communication goals
•Help users find info they want
•Help our students find their passion and purpose
“I WANT A FACEBOOK!”is not a goal
“I WANT MORE FOLLOWERS THAN OUR RIVAL SCHOOL!”
is not a goal
“I WANT TO MAKE A VIRAL VIDEO!”
is not a goal
Institutional/strategic goals
•Recruitment
•Transition
•Retention
•Involvement
•Well-being
•Student success
Uncomfortable truth #2
You can’t control everything, especially the Internet
Awesome truth #2
You and your students can create just about anything amazing on the Internet!
But how?
We don’t “manage” students.
We empower them.
We ask them to tell stories.
Think like a coach
What skills do you want?
Actively recruit
Put them in position to succeed
Think in terms of depth
Let them play
Our rule
We don’t approve blog posts.
We approve bloggers!
Uncomfortable truth #3
Audiences generally don’t care about our mission statement or org chart.
Awesome truth #3
Incoming students love to hear from current students!
Win/win feedback
We coordinate, monitor and solicit feedback from incoming students (FB2018).
That info informs videos, blog posts, web content decisions.
Blogging evolution
Alyssa Explains It All
Your questions, Part I
Being yourself
Class of 2018: School colors
Video blogging: Please do
• Pick a topic that is relatable.
• -Partying and drink responsibly.
• Add your own experiences and stories.
• Look good! Dress nice, have space and good lighting.
• Be yourself!
Video blogging: Please don’t
• Talk too much about one thing.
• Be over dramatic.
• Have distractions: noises, people, dim lighting.
• Never say anything negative.
Take heart: We’re all learning
“We’re so keenly aware of every little mistake that we’re not at all aware of the overall progress we’re making.”
-- Chris Thile of Punch Brothers
“How to Grow a Band”
Questions?
Thanks for listening!
• Email: [email protected]
• Twitter: @timnekritz
• Facebook: www.facebook.com/tim.nekritz
• Alyssa Levenberg: @LyssLyss15
• http://www.youtube.com/imdaddyslittlegirl14