1 Student Handbook

STUDENT HANDBOOK

DT408T - BA (ordinary) Hospitality Management

YEAR 1 – 3

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Table of Contents

I. Welcome A. WelcomebytheHeadofSchool B. WelcomebyChairpersonoftheProgrammeCommittee C. IntroductiontotheInstituteandtheCollegeofArtsandTourism D. SchoolofHospitalityManagementandTourismInformation 1. OrganisationoftheSchool 2. ContacttheSchoolofHospitalityManagementandTourism 3. SchoolStaff

II. ProgrammeInformationandProgrammeManagement A. TitleofProgrammeandAwardSought B. AssessmentforFinalAward C. ProgrammeAimsandObjectives D. ProgrammeLearningOutcomes E. Nature,DurationandGeneralStructureofProgramme A. ProgrammeDuration B. Access,transferandprogressionarrangements C. ProgrammeStructure–BA(ordinary)HospitalityManagement

ProgrammeStructure-BAHospitalityManagement(Full-time)

ProgrammeStructure-BAHospitalityManagement(Full-time)–continued D. Placement E. ModuleCatalogue F. OptionalModules 1. CompulsoryLanguageModules 2. Concentrations

G. ExemptionfromModules

III. QualityAssuranceandProgrammeManagement A. QualityAssuranceandGeneralAssessmentRegulations B. CollegeandSchoolManagement C. AssessmentandFeedback 1. GeneralAssessmentRegulations(GAR) 2. StudentFeedback 3. StudentRepresentatives 4. StudentSurveyQuestionnaire

D. ProgrammeManagement

IV. AdditionalInformationandStudentGuidance A. Registration/Induction B. StudentTimetables C. CommunicationwithStudents D. CareersService E. DITStudentsUnion(DITSU) F. StudentSupportServices G. Library H. VirtualLearningEnvironment–Webcourses I. StudentRules&Regulations! 1. DITStudentandRegistrationRegulations 2. DITStudentRegulationsGoverningtheuseofComputerResources 3. GeneralAssessmentRegulations 4. DITDisciplinaryprocedures

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5. IdentityandAccessManagement 6. DITStudentCharter 7. SocialWelfareFraudControls 8. DITStudentAlcoholPolicy 9. DITStudentDignityandRespectPolicy

J. HealthandSafety K. StudentCounsellingService L. StudentHealthService

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I. Welcome

A. Welcome by the Head of School

Dear Student,

I would like to welcome you to the School of Hospitality Management and Tourism. We are delighted to have you here and our staff is dedicated to helping you to develop as an individual and as a professional. Our programmes are the ideal launching pad for your successful future careers in the hospitality, tourism, event and leisure industries.

Wishing you every success,

Dr Dominic Dillane

B. Welcome by Chairperson of the Programme Committee

Welcome to DIT!

Welcome to all first year students joining DT408T - BA (ordinary) Hospitality Management, DT408T/1, and all other students joining us in years two and three. I hope that you had a good summer break and that you are ready for a productive and enjoyable year ahead in the Hospitality Management programme and DIT.

Best of luck for the academic year.

Dr Ann Conway School of Hospitality Management and Tourism College of Arts and Tourism Dublin Institute of Technology Cathal Brugha Street Dublin 1 Ireland Phone: +353(0)14027554 | Fax: +353(0)14024496 | e-mail: ann.conway@dit.ie

C. Introduction to the Institute and the College of Arts and Tourism

The Dublin Institute of Technology became an independent body in January 1993, with independent powers and independent budgets and is now the largest third level institution in the State.

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The mission of Dublin Institute of Technology is to provide an innovative, responsive and caring learning environment for a diverse range and level of programmes to students of all ages and backgrounds.

In doing so, DIT:

● Combines the academic quality of a traditional university with career-focussed learning, discovery and the application of knowledge,

● Emphasises excellence in learning, teaching, scholarship, research and support for entrepreneurship,

● Contributes to technological, economic, social and cultural progress, and

● Is engaged with and within our community.

Dublin Institute of Technology has four colleges, the College of Arts and Tourism, College of Business, College of Engineering and Built Environment and the College of Sciences and Health. The college structure was implemented in 2010 and replaced the previous 6 faculties within DIT. The move to 4 college structures recognises the benefits that larger academic groupings can bring in terms of the education and research agenda of DIT, the development of new areas of excellence the efficient and effective delivery of administrative support to colleges and schools.

The College of Arts and Tourism is Ireland’s largest provider of education in visual, performing and media arts and the most widely recognised training and education programmes in the culinary arts and hospitality areas. The College has had a pioneering role in establishing the first higher education programmes in Ireland in creative arts and builds on a nationally established reputation in music performance, music education and drama. The College offers a stimulating learning environment, which specialises in interdisciplinary, collaborative research and creative practice that seeks to meet the changing needs of society and education in the twenty-first century. Students are encouraged to achieve the highest artistic and intellectual standards possible and to consider a wide range of career possibilities in traditional and emerging fields in Irish and international cultural, social, economic and public life. Graduates are highly sought after and successfully employed at all levels within the creative, hospitality and tourism industries.

The College of Arts and Tourism is currently engaged in a restructuring exercise which will result in the following Schools:

School of Hospitality Management and Tourism

School of Culinary Arts and Food Technology

School of Creative Arts and Media

School of Languages, Law and Society

Conservatory of Music and Drama

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D. School of Hospitality Management and Tourism Information

The School of Hospitality Management and Tourism, Cathal Brugha Street, has been synonymous with the hospitality and catering industry in Ireland since 1941. It is one of the three schools comprising the College of Arts and Tourism in the Dublin Institute of Technology. In Ireland, the School of Hospitality Management and Tourism is the leading centre of learning and teaching in hospitality, tourism, event and leisure management and has been designated as a World Tourism Organisation (WTO) Centre for Tourism Education and Research.

The School offers programmes ranging from Short Courses (Professional Development Modules), to evening/part-time programmes, full and part-time undergraduate and postgraduate programmes and Masters and PhD by research programmes.

The School actively participates with the wider tourism and hospitality industry through our Magictouch initiative, applied and academic research, conducted by our staff, and students. We are proud of our links with industry and our wider graduate network, which provides a great benefit to our students, in the classroom and beyond. More School related information can be obtained here Hospitality Management and Tourism .

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1. Organisation of the School

2. Contact the School of Hospitality Management and Tourism

● Cathal Brugha Street, Dublin 1, Ireland t +353-1-4024352 f: +353-1-4024496

● Dr. Dominic Dillane, Head of School (+353-1-402-4391) ● Dr. Ralf Burbach, Assistant Head of School (Hospitality) (+353-1-402-4372) ● Dr. Denise O’Leary (Tourism) (+353-1-402-4465) ● Mary Dineen, School Secretary (+353-1-402-4352) ● Sarah Brown, , Careers Officer (+353-1-402-3859) ● Zhen Yao, Alumni Development Officer / Erasmus Coordinator (+353-1-402-

4180) ● Dáire MagCuill, FETAC Coordinator (+353-1-402-4363)

3. School Staff

A list of all staff in the School of Hospitality Management and Tourism is provided on the DIT website (Hospitality Management and Tourism Staff ).

HeadofSchool DrDominicDillane

Tel: 01 402 4391

Email: dominic.dillane@dit.ie

HeadofHospitality DrRalfBurbach

Tel: 01 402 4372

Email: ralf.burbach@dit.ie

HeadofTourism DrDeniseO’Leary

Tel: 01 402 4465

Email: denise.oleary@dit.ie

StructuredLecturerinLeisure

PeterGriffin

Tel: 01 402 4364 Email: peter.griffin@dit.ie

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● Programme Information and Programme Management

A. Title of Programme and Award Sought

On successful completion of the programme the student will be awarded a:

Bachelor of Arts (Hospitality Management).

This is an Ordinary Degree programme at Level 7 on the National Qualifications Authority of Ireland (NQAI) Framework.

AverageMarkBand

NatureofAchievement Classification

Equalorgreaterthan70% ExcellentPerformance

Distinction

60%-69% VeryGoodPerformance MeritUpperDivision

50%-59% GoodPerformance MeritLowerDivision

40%-49% SatisfactoryPerformance

Pass

For students who wish to exit the programme after the accumulation of 120 ECTS, with a Higher Certificate in Hospitality Management, the following modules will be used to calculate the final award, and will be calculated by the average of the total of all marks received for:

Fundamentals of Accounting TFAC1001 Introduction to Rooms Division Management TFHM1001 Languages 2 Economics for Hospitality TFEC1001 Languages 3 Management Accounting - Costing and Decision Making TFAC2003 Management 2 TFMG2001 Database & Industry Software TFIT2001 Human Resource Management TFMG2002

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B. Assessment for Final Award

Upon completion of the entire suite of modules as prescribed in the programme structure, the final award will be calculated using the following method:

The final marks awarded for all modules completed in Year 2 and Year 3 of the programme will be used in the calculation of the final award.

Management2 TFMG2001

HumanResourceManagement TFMG2002

ManagementAccounting-CostingandDecisionMaking TFAC2003

Languages3

Database&IndustrySoftware TFIT2001

StrategicManagement-AnAppliedApproach TFMG3011

HospitalityLawI TFLW3001

FinancialAccounting TFAC2004

DataAnalysis TFIT1003

Option1 Refertolist

Option2 Refertolist

EnterpriseDevelopment TFED3001

InformationSystems TFIT3001

ManagementAccounting–PlanningandControl TFAC3004

Option3 Refertolist

Option4 Refertolist

Option5 Refertolist

C. Programme Aims and Objectives

The overall aim of the BA Hospitality Management is to prepare learners academically and professionally leading to employment at management level in the dynamic world of the hospitality industry. This is achieved through a comprehensive programme designed to be challenging and fulfilling in an environment which focuses on the individual learner as an active participant in his/her own learning.

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D. Programme Learning Outcomes

Knowledge On successful completion of this programme the learner will:

1. Have acquired specialised knowledge of theory and practice as applied to a diverse range of hospitality management functions.

2. Understand the limitations of their own knowledge base as applied to the hospitality industry.

3. Be able to apply a range of management concepts across a variety of integrated hospitality management areas.

Know-How & Skill On successful completion of this programme the learner will:

4. Be able to utilise conceptual and technical skills in diverse hospitality environments.

5. Be competent in the application of information technology, language, marketing and accounting skills in a range of hospitality environments.

6. Be able to interpret accounting and financial management data essential to the successful management of a hospitality organisation.

7. Be able to demonstrate the planning skills and decision-making abilities to participate in a hospitality management team.

Competence On successful completion of this programme the learner will:

8. Be competent in the application of diagnostic and creative skills in a variety of hospitality functions.

9. Be able to apply relevant leadership styles and be capable of taking responsibility for team building and goal achievement.

10. Have acquired the capacity for self-directed learning and be able to participate effectively in team learning activities.

11. Have developed an awareness of the value of continuing professional development and be able to select a career path within the hospitality industry or progress to higher level education.

12. Be competent in articulating a personal worldview, reflecting engagement and solidarity with other individuals and groups, both within and external to the hospitality industry

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E. Nature, Duration and General Structure of Programme

Nature of the Programme - The programme is structured in a fashion which allows students to acquire the basic skills required to proceed through the programme, in an environment which is conscious of the difficulties experienced in the period of transition to 3rd level education.

Developing Self Confidence - The focus of the first semester is on the development of the self-confidence of the student. This is done through supportive rather than judgemental approaches to assessment. The emphasis is on the formative/feedback components rather than on the summative/evaluative ones, which can undermine motivation at the earliest stages in a programme. The programme is designed in its early stages to consolidate and reinforce the decision of students to undertake this field of study, addressing the issue of student retention at the fundamental level of the individual’s motivation.

Tailoring the Programme to their Specific Requirements - Advancement through the programme sees the student encounter the dual approach of tackling progressively greater challenges while increasingly tailoring the programme to their specific requirements. A student will have the opportunity to choose streams or concentrations (Conference and Event, Rooms Division Management or Food and Beverage Management).

Research Skills - The development of research skills within the programme has been enhanced by the introduction of more focussed modules across the programme. Students will benefit from a culture of good research practice which has been adopted across all programmes and modules in the School Review. The development and adoption of a research style guide for the school, and its introduction and use from the first modules undertaken by a student ensures that the student encounters best practice from the outset and that this is reinforced throughout the programme. Regardless of which module a student is undertaking, the skills required for research and dissemination are being developed.

General Structure of the Programme - The programme is offered over three years on a full-time basis. The programme will be delivered over a five day week. The programme is designed to enhance and add to the level of professionalism in the hospitality industry while also contributing to developing the business and professional acumen of individuals at various management levels in the industry.

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A. Programme Duration

Yearof

ProgrammeSemester1Sept-Dec

Semester2Jan-May

Year1

Faculty15Weeks

Faculty15Weeks

Year2

Faculty15Weeks

ProfessionalInternship6months

Year3 Faculty15Weeks

Faculty15Weeks

**13 weeks of scheduled lectures, including a review week, with an additional two weeks to coverprogramme/moduleassessments.

B. Access, transfer and progression arrangements

Access to Year 1 of the BA Hospitality Management is by application to the Central Applications Office (CAO).

FETAC students may access programmes as detailed on DIT Admissions web page. The school has adopted a policy on the Recognition of Prior Learning (RPL) which is explained in more detail here (FETAC ).

Non-standard Applications are also welcomed from students who wish to enter the programme at Year 2 or later using DIT’s Advanced Entry system (Advanced entry ).

Access to the first year of these programmes from Mature and non-standard applicants are considered by the school. Such applicants may be interviewed and results advised to CAO (Mature ).

Progression - Upon successful completion students are eligible to apply for the one year add-on level 8 programme BSc (honours) in Hospitality Management (DT408A - Add on Programme ).

Induction/ Orientation – this is for all years, but especially for first year students transition to 3rd level, advanced, mature and non-standard students. Induction explained and also registration and induction in a later section to this handbook.

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Students are invited and required to attend an informal orientation with DIT. Students meet their classmates, Programme Tutor and Head of School and receive their timetable. Students have the opportunity to ask questions and clarify any concerns they may have. A library tour is usually involved. Useful details to help you settle into college are given at induction so it is advisable to attend.

1. When does my induction take place? The Registration Service website will have details from early August and mid-December regarding inductions. If the information is not posted online and you have not received any information by post, email or text, please contact the School Administrator of the School on 01-4024352 or 01-4024519.

For students who commence in September annually 1st year inductions take place during the second week in September.

2. I am an Advanced or Non-standard Entry Student, when does my induction take place?

Advanced Entry students are encouraged to attend first year inductions for their programme. Alternatively an induction for these students will take place at an alternative date scheduled by the School. This will be communicated to all students upon registration.

3. What should I do to prepare for induction? Before attending student induction, applicants should register with DIT and pay their fees online.

C. Programme – BA (ordinary) Hospitality Management (FT)

Year/Semester/Module

ModuleCode

TotalWeeklyContactHours*

TotalContactHoursperSemester

SelfStudy/

Assessment

TotalHours

ECTSCredits

Year1Semester1HospitalityIndustryStudies TFHM1004 3 30 70 100 5Management1 TFMG1003 3 30 70 100 5IT:DataPrepandPresentation TFIT1002 3 30 70 100 5AppliedCommunications1 TFCM1005 3 30 70 100 5Languages1 3 30 70 100 5Kitchen&Larder1 TFCA1021 4 40 60 100 5PracticalRestaurantOperation REST1002 3 30 70 100 5Total 19 220 480 700 35Year1Semester2MarketingforHospitality,Tourism&Leisure

TFMK1001 3 36 64 100 5

IntroductiontoRoomsDivisionManagement

TFRD1001 3 36 64 100 5

FundamentalsofAccounting TFAC1007 3 36 64 100 5AppliedCommunications2 TFCM1006 3 36 64 100 5Languages2 3 36 64 100 5

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EconomicsforHospitality TFEC1001 3 36 64 100 5Total 18 216 448 600 30

Year 2 – In their second year students will prepare for their internship/ placement. See more details in section D below.

Year/Semester/Module

ModuleCode

TotalWeeklyContactHours*

TotalContactHoursperSemester

SelfStudy/

Assessment

TotalHours

ECTSCredits

Year2Semester1Management2 TFMG2001 3 36 64 100 5HumanResourceManagement TFMG2002 3 36 64 100 5Management Accounting - CostingandDecisionMaking

TFAC2003 3 36 64 100 5

Languages3 3 36 64 100 5Database&IndustrySoftware TFIT2001 3 36 64 100 5Total 15 180 320 500 25Year2Semester2Internship/CareerHospitality TFPL2006 600 600 30

Total 30 180 600 600 30*ComprisingLectures/Group/Laboratorysessions

Year 3 – In their third and final year students will be required to opt for particular concentrations of modules specifically related to the industry. See later section on Optional Modules section F.

Year/Semester/Module

ModuleCode

TotalWeeklyContactHours*

TotalContactHoursperSemester

SelfStudy/

Assessment

TotalHours

ECTSCredits

Year3Semester1StrategicManagement-AnAppliedApproach

TFMG3011 2 24 76 100 5

HospitalityLawI TFLW3001 3 36 64 100 5FinancialAccounting TFAC2004 3 36 64 100 5DataAnalysis TFIT1003 2 24 76 100 5Option1 Refertolist 2 24 76 100 5Option2 Refertolist 2 24 76 100 5Total 14 168 432 600 30Year3Semester2EnterpriseDevelopment TFED3001 2 24 76 100 5InformationSystems TFIT3001 2 24 76 100 5ManagementAccounting–PlanningandControl

TFAC3004 2 24 76 100 5

Option3 Refertolist 2 24 76 100 5

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Option4 Refertolist 2 24 76 100 5Option5 Refertolist 2 24 76 100 5Total 12 144 456 600 30Totalforprogramme 180

This is a full time course and attendance at all scheduled classes is mandatory. Attendance in the School of Hospitality Management and Tourism is monitored closely.

Academic Calendar - can be found here: Academic Calendar

Assessment Schedule – can be found here: year 1; year 2; year 3. (Any updates or changes to these dates may be communicated to you via the year tutor to accommodate date clashes of more than 2 assessments at a time).

D. Placement – Year 2

We want our graduates to be ready for the workplace upon completing their degree. We are serious about maximizing the potential for students to learn practical skills from real-life work experiences. Internships give students an edge when it comes to getting that job in the hospitality sector. Employers place huge value on first hand work experience on top of college education and we ensure that our students have both of these. These are unique networking opportunities to make contacts for careers in the future.

Therefore, please note that in Semester 2 of year 2 you will be on placement. A separate document (Placement Handbook) outlines the relevant details and deadlines concerning your placement. This will be distributed during the placement module and at placement orientation in January before students depart for their internships.

E. Module Catalogue

A list of all programmes and module descriptors (including a list of essential and recommended readings and assessment weighting) is provided on DIT’s module catalogue (Programmes Details - DT408T ).

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F. Optional Modules – particularly for year 3

A list of optional modules (where appropriate) will be made available at the induction session. Options shall be chosen from a list determined by the School. The offering of a module(s) in a particular semester will be determined by the Head of School or their nominee. With prior agreement of Head of School or nominee, students may be permitted to take as an option, a module not on the official options list. A student cannot take as an option, a module which they have previously undertaken as part of their studies.

1. Compulsory Language Modules

As part of their programme of study, students are required to take a number of language study modules. The language they will study is determined by the entry requirements. Where a student has satisfied the entry requirements in more than one language, they will have a choice of languages, subject to the authorisation of the Head of School or nominee. Once the language of study is determined, the students complete three modules (for example TFXX1005, TFXX1006, TFXX2001) in one the following languages: French, German, Irish, Spanish, or English.

2. Concentrations

Students have the opportunity of concentrating in three specific areas important to the degree: Food and Beverage Management, Rooms Division Management, or Conference and Event Management. Students who wish to concentrate in these areas will select the area by way of Option Module selection (below).

Operations Management in Food & Beverage TFFB3001 Rooms Division Management TFRD3001 Conference Management TFCE3002 or Event Management TFTR3004

Within each concentration, several modules have been identified as being essential to the concentration, and therefore must be undertaken. Students who do not wish to major in one of the above areas must take the following Specified Option Modules:

Students who wish to concentrate in the areas of: Food and Beverage Management, Rooms Division Management, or Conference and Event Management must take all the modules listed under the concentration, along with one module selected from another concentration.

Module Title Module Code Food and Beverage Management Concentration Operations Management in Food & Beverage TFFB3001 Revenue Management for the Hospitality Industry TFHM3003 Food & Beverage Marketing TFFB3006

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Managing Quality and Performance in Hospitality, Tourism, Leisure and Event Mgt

TFMG3006

Rooms Division Management Concentration Rooms Division Management TFRD3001 Revenue Management for the Hospitality Industry TFHM3003 Facilities Management TFHM3001 Rooms Division Marketing TFRD3002 Conference and Event Management Concentration Conference Management TFCE 3002 Communications for the Conference & Event Industry TFCE3003 Conference & Event Marketing TFCE3001 Event Management TFTR3004

Student will not be permitted to take any core modules which are part of the one-year add-on Honours degree programme.

G. Exemption from Modules

DIT acknowledges, and gives value to, learning achieved prior to registering for a DIT programme or prior to seeking a DIT award. This process is called Recognition of Prior Learning (RPL). More information on RPL may be obtained here RPL.

As part of the RPL or Accreditation of Prior Certificated Learning (APCL) process students may apply for an exemption from certain elements or modules of the programme. The School operates a very strict deadline for the application for exemptions and exemption application forms can be obtained from the School Office. Completed application forms including all supporting documentation must be received within two weeks from the start of the semester. Students must continue to attend modules, which they applied to be exempted from until they receive official confirmation of their exemption (by post or email) from the School Office.

H. What are my Career opportunities?

Graduates are trained professionals with sound operational work experience and a comprehensive understanding of the hospitality industry.

Career opportunities are almost limitless in hotels and food and tourism enterprises worldwide. As such, they are in demand by a large cross section of the industry from general and operational management within the hospitality industry, to more specialised areas.

Career opportunities in this sector include Marketing and Sales, Human Resource Management, Food and Beverage Management, Rooms Division Management and Conferencing Management in Ireland and abroad.

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I. What other options do I have after completion?

Students who have reached the appropriate standards may have access to the one year BSc in Hospitality Management (add-on) programme (DT408A) , other programmes in DIT and elsewhere at third level.

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● Quality Assurance and Programme Management

A. Quality Assurance and General Assessment Regulations

The Quality Assurance and Enhancement Procedures are outlined in DIT’s Handbook for Academic Quality Enhancement 2005 (revised 2012, updated 2014), which is available to download from the DIT website. QA Handbook .

This document explains in detail the process of monitoring and enhancing the quality of DIT programmes. For instance, it lays out the role of internal and external examiners in quality enhancement. DIT relies on the feedback from students, programme tutors, internal examiners and external examiners in its annual monitoring of programmes and modules.

An annual monitoring report in relation to the functioning of the programme in the past academic year is prepared by the Programme Committee and submitted through the Head of School (or nominee) to the College Board. This is a two-part process: the first part at the end of the academic year (June) deals with the proposal of major or minor modifications to the programme and their approval, while the final report is submitted and considered in the autumn term (November) of the succeeding academic year.

B. College and School Management

The Dean and Director of the College of Arts and Tourism, Mr. John O’Connor, is responsible for the strategic, operational and academic leadership of the College. He is assisted by the College Manager, Ms. Andrea Marcelin. The College has a College Leadership Team (CLT), consisting of the Heads of School within the College, which meets on a weekly basis, and a College Board, consisting of the management team of all Schools and elected staff and students’ union representatives, which meet once a month.

The School Executive, consisting of the Head, Assistant Heads, and structured lecturer of the School meet on a weekly basis.

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C. Assessment and Feedback

1. General Assessment Regulations (GAR)

Any issues relating to assessment and feedback on programmes and modules in contained with the General Assessment Regulations (GAR) (GAR). The GAR contain information on progression, carrying subjects, examination boards (including appeals, rechecks, and reviews of assessment components and the appropriate deadlines), and award classifications.

In the School of Hospitality Management and Tourism we are committed to providing timely feedback on student assessment. Specific detail on student assessment and feedback are provided by individual lecturers.

2. Student Feedback

Students receive on-going and continuous feedback in relation to their performance and examinations throughout each module. This feedback may be disseminated in hard copy and / or electronic form. All semester and final results are communicated via the Electronic Grading Book (EGB) which can be accessed externally or internally by registered students.

3. Student Representatives

At the start of the academic year every class on this programme will be asked to nominate a spokesperson, the Class Representative. The student representative of each year of the programme will be invited the programme board meetings to present any issues that may be arising from the manner in which the programme is managed. These meetings are organised by the programme tutor. Please download and complete a nomination form from www.ditsu.ie to register a Class Representative with the students union, which holds regular class representative meetings.

4. Student Survey Questionnaire

As part of the DIT Quality procedures a number of reports concerned with monitoring and suggesting areas for improvement for programmes are generated which incorporate the student survey questionnaires (Q6 forms) which are distributed via webcourses at the conclusion of each module.

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D. Programme Management

Each programme team (see table below) consists of the programme tutor, a year tutor, the programme board (all lecturers lecturing on a particular programme) and a student representative for each year of the programme. The programme board meets once per semester.

Programme Tutor

Dr. Ann Conway ann.conwaydit.ie 01 402 7554 Rm 103, Sackville Place

Year Tutors Student Representatives Year 1 Dr. Ann Conway

ann.conwaydit.ie 01 402 7554 Rm 103, Sackville Place

Elected each year

Year 2 Ms. Jennifer Hussey jennifer.hussey@dit.ie 01 402 7579 Rm 105, Sackville Place

Elected each year

Year 3 Dr. Jennifer Lawlor jennifer.lawlor@dit.ie 01 402 7563 Rm 107, Sackville Place

Elected each year

● Additional Information and Student Guidance

A. Registration / Induction

Students must be registered in order to be able to attend classes, access timetables, logon to the DIT computer network, access the library or use any of the DIT services. Information on how and when to register are provided by the admissions and registrations offices in DIT. More information on registration can be obtained here Registration. The registrations office deals with issues such as confirmation of registration letters (for instance for social welfare or student grant authorities), change of address, or collection of student cards.

The School of Hospitality Management and Tourism holds induction session for all years of all programmes on specified times and dates prior to the commencement of classes. More information can be obtained on the School website Hospitality Management and Tourism .

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B. Student Timetables

Student timetables can be accessed from the DIT website on Timetables

Accessing the Timetabling System

Both staff and students can access the timetabling system this link. You will need your student ID number/staff number and password to login to the system.

To login to the timetabling system please click here

How to access your timetable using CMIS Go - quick step guide

If you need further help navigating the timetabling system please click here

C. Communication with Students

The main media for communication with students will be the student’s DIT email account. DIT email can be accessed from here http://mydit.ie/mydit.ie/.

D. Careers Service

DIT provides an excellent career service (http://www.dit.ie/careers/). The contact details for the careers service advisor in Cathal Brugha Street are: Oonagh Birchill and Sara Brown Sarah Brown Careers Adviser - Hospitality Management & Tourism | Culinary Arts & Food Technology | Food Science & Environmental Health | Creative Arts DIT Career Development Centre Room 149, DIT Bolton St, Dublin 1 t: + 353 1 402 3859 (direct) / + 353 1 402 2961 (main) e: tafcareers@dit.ie w: www.dit.ie/careers

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E. DIT Students Union (DITSU)

The DITSU website (http://www.ditsu.ie/) provides useful information on a variety of topics, e.g. education matters, welfare, or events.

F. Student Support Services

Information on a variety of Student Support Services can be found on the DIT Campuslife website (http://www.dit.ie/campuslife/). This website includes information on institute-level support for individual student needs, including

● Accommodation ● Campus Life office ● Careers ● Chaplaincy ● Counselling ● Disability Service ● Health Centre ● Mature Student Support ● Societies ● Sports ● Student Financial Aid ● Health and Safety ● DIT Clubs and Societies

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G. Library

The Library website, http://www.dit.ie/library/, serves as a portal to a variety of online resources. It also includes a link to past exam papers

H. Virtual Learning Environment – Webcourses

Lecturers utilise a virtual learning environment, called Webcourses, to make class notes, presentations, and assignments available to students. You will be automatically registered on the modules that you take. Webcourses can be accessed from here http://www.dit.ie/lttc/webcourseslinks/. DIT also utilises a web based system, called Safe assign, to test student assignments for plagiarism.

Should you encounter difficulties with Webcourses, please contact the DIT Support Desk at 01-4023123 or email support@dit.ie.

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I. Student Rules & Regulations!

All students are required to observe, in addition to the laws of the State the Regulations of the Institute as amended from time to time by DIT's Governing Body. Below are links to the most important regulations all our students must abide by. It is your responsibility to familiarise yourself with the content, and our disciplinary procedures.

1. DIT Student and Registration Regulations

Student registration and fees – Read these

2. DIT Student Regulations Governing the use of Computer Resources

Student regulations governing computer use - Read these

3. General Assessment Regulations

To read DIT Assessment regulations or the find out more information on Personal Circumstance/ recheck of Examination results/ Appeals click here

4. DIT Disciplinary procedures

Disciplinary Procedures 2009

5. Identity and Access Management

Identity and Access Management enables DIT to verify that individuals are who they say they are, whether or not they are affiliated with DIT and what entitlements that affiliation allows to the Institute's Information Technology resources. A student who is classified as an “external repeat” is not entitled access to any resources, other than DIT Portal, incorporating e-mail service. The complete Identity and Access Management is available from: IDaM Policies Ver1.0

6. DIT Student Charter

The mission of the Institute emphasises partnerships between staff and students and working together to improve the quality of service and the response to diversity of needs. The charter outlines these partnerships in more detail. DIT Student Charter - Read these

7. Social Welfare Fraud Controls

Students should be aware that DIT works with the Department of Social Protection to guard against social welfare fraud. It is an offence to claim social welfare payments you are not entitled to while attending a full time programme of study at DIT. Further information is available at Fraud Control - Department of Social Protection April 2014

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8. DIT Student Alcohol Policy

This policy adheres to the guidelines contained in the National Alcohol Policy (1996) and was formulated and adopted by the Student Services Council in 2002. Read the DIT Student Alcohol Policy

9. DIT Student Dignity and Respect Policy

All students have a right to be treated with dignity and respect, and the Institute strives to nurture and promote a culture of tolerance which respects diversity. Student Dignity and Respect Policy

J. Health and Safety

The general provisions of the Safety, Health and Welfare at Work Act 2005 impose a duty on all employers to ensure, as far as is reasonably practicable, the safety of their employees at work by maintaining safe plant, safe systems of work, and safe premises, and also by ensuring adequate instruction, training and supervision. The Institute is also bound by the Act to ensure the safety of all other persons, who (though not employees) may be affected by the Institute’s work activities.

Dublin Institute of Technology is required under the provisions of the 2005 Act to bring to the attention of all employees and students a statement of its policy, organisation and arrangements with respect to health and safety at work.

Dublin Institute of Technology is committed to providing and maintaining a safe learning and working environment. This will be achieved by implementing an effective safety management system through consultation and through managing and conducting work activities in such a way as to ensure the safety, health and welfare of all. More information on H&S can be found here http://www.dit.ie/healthsafety/.

K. Student Counselling Service

DIT provides a free and confidential counselling service. The DIT Student Counselling Service:

● provides you with a safe space to talk:

● about your personal concerns

● about academic difficulties

● about mental health

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The DIT Student Counselling Service:

● is free of cost and confidential

● is easily accessible

● is situated in 4 major DIT campus sites

● is available to all DIT students: full time, part time, undergraduates, postgrads, apprentices

● is open Monday to Friday, from 9am to 6pm, term time and holiday time. Outside those hours, please ring The Samaritans on 1850 609090 (24hrs), text on 0872609090, or email jo@samaritans.org or Aware 1890 303 302.

To make an appointment, ring our secretary Gabby Lynch on (1) 402 3352, text to

086 0820543 or email gabby.lynch@dit.ie. More information on the counselling service can be found here http://www.dit.ie/campuslife/counselling/.

L. Student Health Service

DIT provides a free student health service (full time students only). More information on the student health service can be found here http://www.dit.ie/campuslife/studenthealthservice/. The closest student health centre is located in Bolton Street Campus. Please call ahead as you will need to make an appointment.