Stress Reduction & Conflict ManagementUnit 3: Management Challenges

Work-Life Balance Work-Life Balance - having enough time for

work and enough to enjoy life When employees feel out of balance they

typically feel stress Solutions used to address Work-Life Balance

Issues:1. Wellness Programs2. Meditation3. Time-Management Training4. Flexible Work Arrangements5. Child-Care, and Elder-Care Services

Conflict Conflict - arises in the workplace when there is

a disagreement between two or more people on a significant issue

There are two types of conflicts which managers must handle: 1. Substantive Conflict - involves

disagreement over goals and tasks2. Emotional Conflict - results from feelings of

distrust, fear, anger, and resentment

Conflict Management Styles

Conflict Management Styles

Activity: you have been emailed a link, and you will go through the different Conflict Management Styles with Kate from ATOM Communication Agency