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Streaming Video Now Available. Train Your Entire Staff for One Low Price!
EDUCATION SERVICES
R
A DIVISION OF LORMAN BUSINESS CENTER, INC.Keeping You Current. Helping You Succeed.®
Celebrating 25 Years of Continuing Education
Your team’s success is your success!
Do you possess the skills and knowledge needed to lead your team to be the best they can be? Managers and supervisors are tasked with the role of leader, motivator, decision maker, evaluator, mentor and more. Join us for two days filled with skills and techniques that new and experienced leaders can apply to daily practice. Create an impact in your workplace, and in your team’s performance. Join our panel of experts, as they lead you on the path to success.
Benefits for You•Realize your leadership style and develop a leadership plan•Create clear performance goals to help produce a high
performance team•Explore interview techniques – recognize what you should and
should not do•Establish an environment that promotes great employees
Two-Day Seminar! Attend in Person or Through Live Streaming Video
Essential Management Skills:From Employee Retention to Conflict Management
Orlando, FL • October 25 and 26, 2012
Faculty
For more information about our speakers, go to www.lorman.com/ID390120.
Moderators:Jeremy Couch, Couch Leadership CompanyRoger Lear, OrlandoJobs.com
Tom Bryan, Innovative Systems Group of Florida, Inc.Amy Couts, My Own HR GuruJonathan Jordan, Global Change Management, Inc.Juan C. Lopez-Campillo, Esq., Jackson Lewis LLPT. Randall Riggs, SPHR, GPHR, Halcrow – A CH2M Hill CompanyRegister at www.lorman.com/ID390120 or call 866-352-9539
Special Offer!Bring a Colleague and Save $100!
Continuing Education Credit• HRPD 2.0 (1.0 each day)• HR Certification Institute 12.0 (6.0 each day)For more detailed CE credit information, visit us at www.lorman.com/ID390120 or contact us at 866-352-9540.
Seminar Agenda
Register at www.lorman.com/ID390120 or call 866-352-9539
Thursday, October 25, 2012
8:30 am - 9:00 am Registration
9:00 am - 10:30 am What is Really Working in Social Media Recruiting?
— Roger Lear• Four Reasons to Recruit in Social
Media 2013• Are Companies Making Hires From
Facebook®, Twitter® and Pinterest™?• Should I Even Bother Using Social Media to
Help Me Recruit?• How Does LinkedIn®.com Fit Into a Social
Media Strategy? Is LinkedIn®.com Social Media?
• Three Potential Issues with Social Media Recruiting
10:30 am - 10:45 am Break
10:45 am - 12:15 pm Effective Interviewing Techniques: Do’s and Don’ts
— Tom Bryan• Preparing for the Interview• Reviewing Resumes• Developing a List of Questions• Things You Should Cover in an Interview
12:15 pm - 1:15 pm Lunch (On Your Own)
1:15 pm - 2:45 pm The First Time Supervisor: Strategies for a Successful Transition
— T. Randall Riggs, SPHR, GPHR• Managing Relationships• Managing Perceptions to Succeed• Leadership vs. Management Skills• Performance Smart
2:45 pm - 3:00 pm Break
3:00 pm - 4:30 pm Social Networking in the Workplace — Juan C. Lopez-Campillo, Esq.
• Emergence of Social Networking• The Impact of Social Networking on
Business Rules• The National Labor Relations Board and
Social Networking in the Workplace• Best Practices
Friday, October 26, 2012
8:30 am - 9:00 am Registration
9:00 am - 10:30 am What Type of Leader Are You? The Importance of Self-Leadership
— Jeremy Couch• Assessing Your Approach to Leadership• Examining Leadership Styles That Emphasize
the Needs of the Organization and Employees • Completing a Personal SWOT Analysis• Creating a Leadership Action Plan• Implementing Your Leadership Approach
10:30 am - 10:45 am Break
10:45 am - 12:15 pm Leading a High-Performance Team — Jeremy Couch
• Assessing the Health of Your Organization• Getting the Right People “On the Bus”• Creating Your Unique Culture• Defining and Implementing Your Vision• Celebrating “Wins” With Your Team
12:15 pm - 1:15 pm Lunch (On Your Own)
1:15 pm - 2:45 pm The Neuroscience of Better Business Negotiations
— Jonathan Jordan• Quick Look at Recent Incredible
Neuroscience Breakthroughs• Two Primitive Brain Circuits That Greatly
Influence Negotiations• Why Multitasking Is Dangerous and What to
Do About It• How to Quickly Boost Your Brain Before a
Negotiation• Body Language That’s Good for Brains and
Negotiations• A Peek at More Advanced Methods
2:45 pm - 3:00 pm Break
3:00 pm - 4:30 pm Appraising Appraisals — Amy Couts
• Performance Management vs. Performance Appraisal
• Creating the “Right” Environment• Learning to Develop “Ongoing”
Performance-Oriented Discussions• Manager’s Role in Developing, Mentoring,
Goal Setting and Maintaining High Performance Standards
• Review Rating Criteria and Rating Perils
FACEBOOK is a registered trademark of Facebook, Inc. and this event is not sponsored by or affiliated with Facebook.
LINKEDIN is a registered trademark of LinkedIn, Ltd. and this event is not sponsored by or affiliated with LinkedIn.
PINTEREST is a trademark of Cold Brew Labs, Inc. and this event is not sponsored by or affiliated with Cold Brew Labs, Inc.
TWITTER is a registered trademark of Twitter, Inc. and this event is not sponsored by or affiliated with Twitter.
Presented by:
Register at www.lorman.com/ID390120 or call 866-352-9539
Tom Bryan • Managing partner for Innovative Systems Group of Florida, Inc.
(ISGF), a full service national recruiting and consulting firm • Focused on matching the right companies to the
right candidate • Experience encompasses temporary placement, direct hire
placement and salaried professional consulting• Frequent speaker and has presented performance
trainings with local companies maximizing employee potential and productivity
• Marketing degree, John Carroll University, Cleveland, Ohio
Jeremy Couch – Moderator• President of Couch Leadership Company, a firm dedicated
to organizational development and leadership training• Managed multiple college departments and large teams• Experienced at revamping departments to improve their
performance through efficiency, effectiveness and excellence• Wrote and implemented multiple strategic plans, and
teaches college business courses• M.B.A. and B.S. degrees, Palm Beach Atlantic University;
currently working on doctorate degree in organizational leadership, Grand Canyon University
• Can be contacted at 407-790-0889 or www.thejclcompany.com
Amy Couts• Head guru at My Own HR Guru, providing employee man-
agement support to small businesses• More than 7 years of experience helping companies re-
duce costs and increase profits affected by personnel• Certified trainer in managing managers, with more than 5
years of experience training and educating employees at all levels
• B.A. degree, Purdue University; master’s coursework in HRM, Krannert Graduate School of Mgmt., CFHRA board of directors
• Can be contacted at 407-504-7003 or [email protected]
Jonathan Jordan• President of Global Change Management, Inc., a business
and personal development firm• Former Fortune 500 Corporation Executive• Member of the prestigious Society for Neuroscience;
licensed psychotherapist• Internationally renowned business and executive coach,
speaker and author• Master’s degree, Florida State University; bachelor’s
degree, Goshen College• Can be contacted at 321-214-5824 or
Roger Lear – Moderator• President of OrlandoJobs.com and Lear & Associates,
www.learsearch.com• Leader in the executive search and internet recruiting industry• OrlandoJobs.com averages over 100,000 unique users
per month and is the official website of the Central Florida Human Resource Association (CFHRA)
• Speaks to many human resource groups and recruiters around the country about the impact of Web 2.0 and social media recruiting
• B.A. degree in communications, Florida State University
Juan C. Lopez-Campillo, Esq.• Attorney with Jackson Lewis LLP• 14 years of experience representing employers before
state and federal trial courts, appellate courts, and administrative agencies in employment-related matters
• Handles matters of employment discrimination, retaliation and whistle-blower, sexual and other harassment, employment torts, and unfair competition and trade secrets
• Counsels clients on employment and labor law compliance • LL.M. degree in labor and employment law, Georgetown
University Law Center; J.D. degree, St. Thomas University School of Law
T. Randall Riggs, SPHR, GPHR• U.S. Senior Human Resources Manager with Halcrow – A
CH2M Hill Company• Extensive human resources/human capital leadership
experience• Served on numerous national boards and committees
and is a frequent speaker on workforce development issues
• M.S. degree, University of South Florida, Phi Kappa Phi; B.S. degree, Indiana State University
• Can be contacted at 813-661-2314 or [email protected]
Yes!
Can’t Join Us in Person? Choose the Live Streaming Video Option!
5 Reasons to Choose the Live Streaming Video Option
1. Save Money – Train Your Whole Staff for the Price of One Registration2. Brainstorming and Staff Interaction – A Conference Room Setting Will Allow Your Staff to Discuss Concepts and Strategies
During the Training3. No Travel Cost – There Are No Additional Training Costs That Can Be Associated With a Live Training Event4. Training Flexibility – Half of Your Staff Can Join for Day One and the Other Half Can Join for Day Two5. Convenience– It Doesn’t Get More Convenient Than Accessing High Quality Content From Your Desk
Don’t Pass Up This Great Opportunity! Your Staff and Your Budget Will Thank You!
Business Management Resource (BMR) is a training and development website for managers, owners, presidents and
others who need to stay up-to-date on the latest techniques, trends, law
changes, regulation updates and developments in the business world.
As a Silver Member of BMR, your benefits include:
• Unlimited OnDemand Webinars• 2 Free Live Audio Conferences • Discounted Training and Materials• Free Electronic Reference Manuals• Members-Only eNewsletter• Free Access to Industry Articles and White Papers
Membership has its benefits ...
Get a full year of training for only
$297Lorman Education and BMR would like to offer you this AMAZING deal …
Become a Silver Member today and you can attend this TWO-DAY “Essential Management Skills” seminar for 25% off!
In order to take advantage of this great offer you must register at www.businessmanagementresource.com/seminars/390120
Business Management Training, Knowledge, News & Community
How Do I Register?email: [email protected]: www.lorman.com/ID390120 telephone: 866-352-9539 fax: 715-833-3953mail: Mail this form with payment to: Lorman Education Services Dept. 5382, P.O. Box 2933 Milwaukee, WI 53201-2933
Where Is It?Crowne Plaza Orlando Downtown304 West Colonial DriveOrlando, Florida407-843-8700
Who Should Attend?This seminar is designed for supervisors and managers, team leaders, business owners, vice presidents, presidents, others with management responsibilities and human resource professionals.
Yes! Purchase Options – Check All That ApplyYes! I would like to attend
F In Person – $445 (includes free manual with attendance)
F Streaming video option – $445 (includes free manual download)F Add a CD recording of this program – $99* F Bring a colleague – $345 per each additional registrant F Add a Business Management Resource Silver Membership ($297) and attend for 25% off! ($333.75) = $630.75
I am unable to attend, please send me:
F CD/Manual Package – $465* Manual Only – $159*
Amount Enclosed$ __________ Tuition Subtotal$ __________ Shipping & Handling ($8.95 first item, $1.00 each additional)
$ __________ Sales Tax (If tax-exempt, please include your certificate.)$ __________ TOTAL
*Add $8.95 shipping & handling plus applicable sales tax to product orders. Please allow four to six weeks after the date of the seminar for delivery.
Orlando, FL • October 25 and 26, 2012 • Seminar ID: 390120
Sign me up!
Special Offer!Bring a Colleague and
Save $100!
Essential Management Skills: From Employee Retention to Conflict Management
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Can’t Attend in Person? Take Advantage of the Live Streaming Video Option.Training has never been easier or more affordable! For the price of a single attendee, you can take advantage of streaming video.
•You will have access to the same great training and will still get your questions answered by the panel of expert speakers.•Train your whole staff at once – and they can interact during the presentation.•Eliminate the travel and miscellaneous costs typically associated with training.•You will have the flexibility to bring in different employee groups for different portions of the day.
You can register for the streaming video option online, over the phone or simply check the appropriate box above and mail in your registration.
general information: • This seminar may be recorded. • If you need special accommodations, please contact us two weeks in advance of the program. • Lorman Education Services is not approved to offer self-study CPE credit for accountants; therefore, no CPE will be given for this program if ordered as a self-study package.
cancellations: Substitute registrants can be named at any time. A full refund, less a $20 service charge, will be given if notification is given six or more business days in advance. Notification of less than six business days will result in a credit that can be applied to any Lorman products or services. If you do not cancel or attend, you are responsible for the entire payment.
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Streaming Video Now Available. Train Your Entire Staff for One Low Price!
Presorted StandardU.S. Postage PaidLorman Education
Services
Essential Management Skills:From Employee Retention to Conflict Management
Two-Day Seminar!
Special Offer!Bring a Colleague and Save $100!
Orlando, FL • October 25 and 26, 2012
Essential Management Skills:From Employee Retention to Conflict ManagementOrlando, FL • October 25 and 26, 2012Can’t Attend in Person? Take Advantage of the Live Streaming Video Option.
Register at www.lorman.com/ID390120 or call 866-352-9539
Register at www.lorman.com/ID390120 or call 866-352-9539
EDUCATION SERVICES
R
A DIVISION OF LORMAN BUSINESS CENTER, INC.Keeping You Current. Helping You Succeed.®
Celebrating 25 Years of Continuing Education
Continuing Education Credit• HRPD 2.0 (1.0 each day)• HR Certification Institute 12.0 (6.0 each day)For more detailed CE credit information, visit us at www.lorman.com/ID390120 or contact us at 866-352-9540.