strauss group sustainability report 2013
TRANSCRIPT
Strauss Group Sustainability Report
DRIVEN BY
Responsibility
2013
Sustainability Report 2013
Message from our leadership
4Strauss at a glance
6Sustainability Strategy 2014- 2020•Ourpriority
sustainabilityissues
12Improving lives•Healthylifestyles
•Producttransparency
•Engagingouremployees
•Diversityineverythingwedo
•Ethicalsupplychain
•Reducingresource
consumptionandwaste
24Engaging stakeholders
66About our reporting•GRIG4contentindex
•UNGlobalCompact
80
Contents
| 54 |
"Improvinglives"isthethemethatruns
throughthisSustainabilityReportaswe
continuetobeDrivenbyResponsibilityto
makeapositivecontributiontopeople,
societyandtheplanet.Thisisourseventh
annualSustainabilityReportanditrepresents
ourcontinuingcommitmenttodo
businessthatcreateseconomic,socialand
environmentalvalueforallthosewereach.
"Improvinglives"referstothewaywecreate
morefood,nutritionandbeverageoptions
forconsumersandsupportconsumersthat
wanttoleadhealthylifestyles.Webelievethat
sustainablebusinessgrowth,rootedinour
responsibleapproachtobusiness,willhelpus
doevenmoreinthefuturetocontributeto
improvinglives.
2013wasalandmarkyearinoursustainability
journey,aswecompletedourglobal
sustainabilitystrategythatwillguideand
defineouractionsthrough2020.Weachieved
thisaftermanylongmonthsofanalysis,
consultation,dialogueanddebate.The
processwasilluminatingandengaging,and
theoutcomeisanintegratedframework
thatweareconfidentwillhelpuscontinueto
deliversustainablevalue.ForStraussGroup,
composedoffivedifferentcompanies,
eachwithauniquebusinesscharacter,this
overarchingstrategicapproachwillhelpus
workacrosscompanyboundariestoaddress
thebroaderneedsofstakeholders,create
synergies,leverageourstrengths,learnfrom
oneanotherandmostimportantly,improve
ourcapabilitytodelivervalueforall.
Ourbusinesscontextduringthepastyear
presentednewopportunitiesandenabledus
tomaintainStraussGroupglobalsalesatmore
than$2.35billion,deliveringmorethan$220
millioninoperatingprofitaswecontinueour
operationsin24countrieswithaglobalteam
ofmorethan13,500employees.Wewere
able,in2013,togrowourbusinessacross
allproductcategories,indicatingapositive
responsefromourconsumers,especiallyour
coffeeconsumersinBrazilwithourpartnersat
TrêsCoraçõesandtheexpandedofferingsof
ourSabradipsandspreadsintheU.S.Weare
excitedthatourU.S.consumerslovethetaste
ofhummus,withSabracontinuingtoleadthe
marketwith64percentshare.
Duringtheyear,weconsolidatedourposition
intheRussiancoffeemarketthrough
acquisitionofremainingsharesofLeCafé
roastedandgroundcoffeeoperations,andwe
inauguratedourSabra"CenterofExcellence"
researchanddevelopmentcenterintheU.S.,
thefirstofitskindintheindustryforchilled
dipsandspreads.MaxBrennercontinuedto
expand,openingmoresignatureChocolate
Barsacrossdifferentcontinents,bringingnew
chocolateexperiencesthroughmorethan
50ChocolateBarsinsixcountries.InIsrael,
StraussWaterlaunchedtheinnovativeTami4
BubbleBar,whichdispensescarbonatedwater
inadditiontohotandcoldoptions,bringing
consumersatechnologicalbreakthroughin
theWaterBarcategoryforahealthy,funand
environmentallypositivedrinkingexperience.
StraussIsraelcontinuedtoinnovatewithmore
than228newproductsandproductvariants
reachingthemarketacrossallcategories.
In2013,asinpreviousyears,wecontinued
tofacethechallengesofdeliveringvaluein
demandingeconomiccircumstances.These
includehighenergyprices,increasingraw
materialpricesandpackagingcosts,political,
socialandeconomicinstabilityinEastern
Europewhereweenjoysignificantmarket
presence,moredemandingregulationin
areasoffoodsafetyandenvironmental
protectionandincreasedfrequencyof
weatherextremescausingdisruptionto
cropavailabilityanddisastersaffecting
manycommunitiesaroundtheworld.We
havenavigatedthesechallenges,Drivenby
Responsibility,strivingtoimprovevalue-
addingchoicesforStraussGroupandforour
consumersandstakeholders.
Amongthesechoiceshasbeenour
undertakingtofocusonthreeareaswhere
wehopetoachieveindustryleadingpositions
aswegoforwardtoward2020:advancing
healthylifestylesforourconsumers,leading
ouremployeestogreaterhealthandwellness
andachievinggreatersupplierdiversityin
oursupplychainoperationsaroundthe
world.Webelievewecanmakeasustainable
differencethroughthesekeyaspirations,
whilecontinuingtoimproveoursustainability
performanceinotherareas.Further,this
year,webecameearlyadoptersofthe
GlobalReportingInitiativeG4sustainability
reportingframework,aligningourreporting
withcurrentleadingglobalpracticein
transparencyandaccountability.
Messagefrom our leadershipDear Stakeholders,
Ofra Strauss Gadi Lessin Michael Avner
Chairperson PresidentandCEO EVPandGeneralCounsel
Weareappreciativeofthetirelessefforts
ofouremployeesaroundtheworldwho
helpStraussGroupcreatesustainablevalue,
andwethankourconsumers,business
partners,suppliersandallotherstakeholders
foranotheryearoftrust,dialogueand
partnership.
Wehopeyouwillfindinterestinthisreport
andasalways,wewelcomeyourfeedback.
| 76 |
StraussGroupisafoodandbeverage
company,dedicatedtoenrichingand
improvingpeople'slivesthroughourfresh,
delicious,nutritious,andinnovativeproducts.
Ourportfoliooffivecompaniesprovidesa
responsetotwoleadingtrendsinfoodand
beverageconsumption:Health&Wellness,
andFun&Indulgence.Weareheadquartered
inIsrael,activein24countries,and,in2013,
StraussGroupgenerated$2.35billionin
consolidatedsales.
Weemployover13,500peopleandindirectly
provideemploymentandeconomic
opportunityforcontractedemployees,
Straussat
a glance
franchisees,independentdistributorsand
thousandsofbusinesspartnersandsuppliers
aroundtheworld.StraussGroupistradedon
theTelAviv25Index,whichincludesIsrael's
largestpubliccompanies,andearnsanAA+
creditratingfromMa'alot,aStandardand
Poor'saffiliate.
Ourbrandsincludemarketleadersinseveral
countriesandcategoriesandreachmillionsof
consumerseachday.
AtStraussGroup,wehavealwaysplaced
greatvalueinpartnerships,believingthem
tobeasustainableplatformforexpanding
ourofferingforthebenefitofourconsumers
aroundtheworld.Wepartnerwithrespected,
leading-edgemultinationalcorporations
suchasDanone,PepsiCo,Haier,Virginand
TPG,andwithlocalleadingplayerssuchas
SaoMiguel,YotvataandYadMordechai,to
deliverquality,innovativeproductswhich
offerhealthychoicesandcontributeto
sustainablelifestyles.
Strauss global presence
Our brands
Europe, and the rest of the world
Israel51%
Brazil21%
7%U.S.
21%
Strauss Group sales by region, 2013
RussiaGermanyPolandRomaniaSerbia
SwitzerlandThe NetherlandsUKUkraine
U.S. ChinaPhilippinesSingapore
AustraliaIsrael BrazilCanada Mexico
| 98 |
WepartnerwithDanonetobring
ourconsumersinIsraelfreshdairy
productswithafocusonhealth
andnutrition,andwemarketglobal
brandsfromtheDanonerange,such
asActiviaandActimel.
WepartnerwithPepsiCotodeliverSabra
hummusandchilleddipsandspreadsin
theU.S.andCanada,andtobringFrito-
Lay'ssaltysnackstoconsumersinIsrael.
OurjointventurewithPepsiCounderthe
ObelabrandbringshummustoMexican
andAustralianconsumers.
WepartnerwithSãoMiguelHoldingin
TresCoracoes(3C),a50/50JVinBrazilfor
productionanddistributionofroastand
groundcoffeeandotherproducts.
WepartnerwithHaiertobringpurified
drinkingwatersolutionstocustomers
inChina,usingourbreakthrough
purificationtechnology.
WepartnerwithVirginGrouptobring
StraussWater'spurificationsolutions
anddrinkingwaterappliancesto
customersintheUK.
Wepartnerwiththeprivateequity
fund,TPGCapital,toenhanceand
expandourpresenceinthecoffee
category.
International partnerships
Strauss CoffeeMax Brenner Strauss Water
1% 16% 26% 51%6%PepsiCo-Strauss Fresh Dips & Spreads
Strauss Israel
Strauss Group sales by company, 2013
$574$34 $347
$1.14$139
Develops,
manufactures,sells,
marketsanddistributes
brandedfoodand
beverageproducts
inIsraelintwomain
categories:"Health&
Wellness"and"Fun&
Indulgence".Weare
thesecondlargestfood
companyinIsrael.Our
brandsareleadersinall
ourcorecategories.
Develops,manufactures,
sells,marketsand
distributesdipsand
spreadsthroughour
Sabrabrandinthe
U.S.andCanada,and
throughourObela
brandinMexicoand
Australia.Sabraisthe
fastest-growingchilled
dipsandspreadsbrand
intheU.S.In2013,the
Obelahummusbrand
waslaunchedinthe
threeleadingchainsin
Australia.
Develops,manufactures,
sells,marketsand
distributesbrandedcoffee
products,chocolatedrinks
andotherdrinkpowders.
Wearethefifth-largest
coffeecompanyintheworld
intermsofgreencoffee
procurement.InBrazil,the
JVTresCoracoesprocesses
andsellscoffeeandother
productstothelocalmarket
andexportsgreencoffeeto
customersabroad.
Develops,assembles,
marketsandservices
filtrationand
purificationappliances
fordrinkingwater,
usingcutting-edge
technologydeveloped
inIsrael,offering
convenient,cleanand
tastydrinkingwaterto
Israeli,UKandChinese
consumers.
Develops,manufactures
andsellspremium
chocolateproducts
undertheMax
Brennerbrandinover
50"ChocolateBars",
(includingfranchisees)
in6countries.Max
BrennerChocolate
Barsenhancethesocial
experienceofgoingout
andenjoyingthepure
funofdrinkingand
eatingchocolate.
salesin2013million
salesin2013million
salesin2013million
salesin2013million
salesin2013billion
Note:FiguresforSabraandObelareflectStrauss50%share.StraussCoffeeandGreenCoffeefiguresincludeStrauss50%sharein3C.FiguresforF&IincludeStrauss50%shareinthesaltysnacksbusiness.StraussWaterincludesStraussshareinStraussWaterUKandChina.InBrazilweoperatethroughTresCoracoes,a50%/50%JVwithSaoMiguelHoldingeInvestimentos.
| 1110 |
ThecombinationofStraussGroup'sunique
visionandourabilitytotakethemost
basicofrawmaterialsandturntheminto
wondersisinstilledinthecompany:it'sboth
abusinessconceptandadriverofproduct
development.Ourvisioninspiresustoenrich
thequalityofpeople'slivesallovertheworld
bydevelopingbusinesses,specialproducts
andinnovativesolutions.
Strauss valuesCaring & DaringCaringmeanspayingcloseattentiontoour
consumers,customers,employees,partners
andthecommunitiesweoperatein.Daring
istheabilitytoactbravely,takingrisksto
advancesignificantchange.
Passion & ResponsibilityOurpassionisthejoyofcreation,ourgenuine
desireforfood,thedelightofgiving,our
needtonourishothers.Takingresponsibility
makesusdedicatedtoadvancingourvision,
reachingourconsumersandsocietyasa
whole.Weactwithresponsibilityandpassion
foreverythingwedo.
TeamWecreatewinningteamswhereeveryplayeris
akeyplayer.Wetreatourteammemberswith
trustandmutualrespect.Beyondourown
employees,weadvancepartnershipsasaway
toincreasethescopeandscaleofouractivity
andcreategreatervalueforsociety.
Our economic contributionThedirecteconomicvaluewegenerate
throughsalesofourproductsis
distributedamongourstakeholdersand
contributestotheirprosperity.Beyondthis
directcontribution,ourbusinessactivities
benefitmanythousandsoffamilies
andtheirdependentsin24countries,
stimulateeconomicactivitythroughour
supplychainthroughmorethan17,000
suppliersandbusinesspartners,and
supportcommunitydevelopmentand
socialprosperity.
Our vision and valuesStrauss vision: Creating wonders out of basics Note:FinancialfiguresinNISwereconvertedto$attherateof3.46.Thistableisforrepresentativepurposesonlyanddetailsmaydifferfromourpublishedannualfinancial
accounts.Inthecaseofanydifference,ourauditedfinancialaccountspublishedfor2013willprevail.Also,thischartrepresentsthedirecteconomicvalueoftherevenuegeneratedbycompanies100%ownedandcontrolledbyStraussGroupandmaythereforedifferfromconsolidatedfinancialfiguresreported.
$1,075.91$338.98
$1,614.68
$1,633.76
$93.53$68.25$34.61
$19.08
$3.41
Direct economic value generated (revenues, interest on assets and investments)
million
million
million
Total economic value distributed
Economic value retained
million
Operating costs
million
Employee wages and benefits
million
Payments to providers of capital
million
Payments to shareholders
million
Payments to governments
million
Community investments
Economic value distributed
Sustainability Strategy
2014-2020
| 1514 |
Asaninternationalgroupwithfiveoperating
companiesandarelativelyflexiblestructure,
allowingfordifferentpartnershipholdingsand
interactions,developingagroup-widestrategy
wasnevergoingtobeaneasytask,andwas
neverourfirstpriority.Overthepastyears,
wehavebeenadvancingoursustainability
journey,primarilyonacompany-by–company
basis,usingourcorporatevisionandvalues
andcodeofethicalconductasguides,without
prescribingspecificobjectives,goalsortargets.
Eachcompanydevelopeditsownplans,
andourcorporatesustainabilityleadership
atgroupleveldrovecommunications,data
collection,reporting,knowledgesharing
betweencompaniesandcommonareasof
issuemanagement.CorporateResponsibility
trusteesineachpartofthebusinesshelped
advanceprogramsandinitiatives.
However,inthepastfewyears,aswehave
developedgreaterinsight,andasourglobal
footprinthasgrownsignificantly,wefeltwe
neededamorerobuststructuretoleverage
ourstrengths,creategreatersynergiesand
efficiencies,andpresentaconsistentvoice
sothatourstakeholderscanunderstand
whatwestandforandhowweaffecttheir
lives.Thecompellingconclusionwasto
drawupalong-termstrategicframework
whichwouldpulltogetheralltheelements
ofoursustainabilitypracticeanddefine
Our new stakeholder-driven Sustainability Strategy 2020 has two main types of building blocks: degrees of impact and levels of performance.
Degreesofimpactreflecttheprogression
ofourimpactsondifferentstakeholder
groups,andthedegreetowhichwearein
adirectpositiontocreatevalueandhavea
positiveinfluence.Thisstartswiththemost
directrelationshipwehavewithourown
employees–colleagues–throughwhomwe
areabletoreachallourotherstakeholder
groups.Relativetootherstakeholdergroups,
ourcolleaguesareasmallnumber,buttheir
impactonotherstakeholdersiscritical.
Developing our strategy Three degrees of impact –three levels of performance
Three degrees of impact
apathforwardforStraussGroup,with
eachcompanywithinthegroupmakinga
contributionalignedwithitsuniquebusiness
lineandspecificrisksandopportunities.
Inordertodothis,weengagedourGroup
ManagementTeamandtheExecutive
ManagementTeamsofeachcompanyinseveral
roundsofmeetingsanddiscussions,considering
globalandlocalsocialandenvironmental
trends,stakeholderfeedbackandaspirations
andbusinessobjectivesacrossourcompanies.
Thisprocesstookalmostafullyear,andbyearly
2014,wehadagreedonaframeworkthatwill
willtakeusallforwardto2020,using2012as
themainbaseline.
CONSUMERS
COLLEAGUES
CITIZENSHIP
Meet | Exceed | Lead
Three levels of performance
16 | | 17
Our Sustainability Strategy 2020 is designed to help us improve our impacts on all stakeholder groups with the goal of improving people's lives.
ColleaguesOur first degree of impact Weseektomakeapositivedifference
inthelivesofouremployees,sothat
theywillbeempoweredtocontribute
tooursuccess.Wedothisbycreating
aninclusiveworkplace,investingin
personalandprofessionaldevelopment,
healthandwellbeingandensuringa
vibrantdialoguewithinthecompany.We
believethatourinvestmentinproviding
anempowering,values-basedworkplace
willtranslateintoimprovedsecondand
thirddegreeimpacts–thewayemployees
supportconsumersandcustomersand
ouroverallcitizenshipobjectives.
ConsumersOur second degree of impact Weseektomakeapositivedifferencein
thelivesofourconsumersandhelpcreate
ahealthier,moresustainablesociety.We
dothisthroughdeliveringnewandmore
nutritiousfoodproducts,providingdiverse
foodchoicesandengagingconsumersin
greaternutritionalawareness.Ourgoals
inthisareaincludeefficiencyinoursupply
chain,productqualityandavailability,and
marketingandconsumeroutreachplatforms
toenableconsumerstomakeinformedand
healthychoices.
CitizenshipOur third degree of impact Asaresponsiblecorporatecitizen,we
seektocreatevalueforsocietyandthe
environmentinordertoimprovepeople’s
livesandadvancehealthylifestyles.We
dothisthroughcommunityinvestment,
environmentalstewardshipandmaintaining
anefficientandethicalsupplychain.
Ourgoalsinthecitizenshipareainclude
ethicalandefficientsupplychainpractices,
efficientresourcemanagementinour
ownoperations,andinvestmentinthe
communitiesweserve.
Meet performance expectationsThisperformancelevelrequiresusto
deliverconsistentlyonaselectedrangeof
basicsustainabilityobjectives,including
governance,riskmanagement,ethicsand
compliancewithlawsandregulations.This
isnotnew.Wehavealwaysdonethis.Butin
consideringourstrategicobjectives,wefelt
itwasimportanttoensurethatmeetingthe
minimumstandardsofexpectedperformance
acrossallaspectsofsustainabilitypractice,
includingcompliance,willnotbetakenfor
grantedandloserigoraswestrivetodomore.
Exceed performance expectationsThisperformancelevelencouragesusto
exceedpriorperformanceinkeyareasthat
arerelevanttoabroadrangeofstakeholders.
Forthefirsttime,weareestablishing
group-widetargetsinkeyareasofimpact
forouremployees,consumersandother
stakeholders.Inthisway,weaspiretoexceed
ourownpriorexpectationsanddomorethan
wehaveachievedinthepast.
Lead performance expectationsInthreefocusedsustainabilitypriorityareas,weaspiretoachieveleading
performanceinlinewiththebestthatcanbeexpectedofaninternational
companyinoursector.Thethreeareasoffocusinour2020strategyare:
consumerwellbeing,employeewellnessandsupplierdiversity.
In2014,wearefinalizingwaystoprogressourstrategicobjectives,establishing
group-widedefinitions,methodologiesandinfrastructureformanaging,
monitoringandmeasuringourprogress.Insomecases,newbaselinesneedto
beestablished.Inothers,newtoolsandwaysofworkingmustbeagreed.Wewill
reportonourprogressinfuturesustainabilityreports.
COMMUNITY GROUPS
INDUSTRY ASSOCIATIONS
ENVIRONMENTAL GROUPS
SHAREOWNERSAND INVESTORS
SUPPLIERSPARTNERS REGULATORS
CITIZENSHIP
CONSUMERS
COLLEAGUES
Three degrees of impact Three levels of performance
| 1918 |
Advancing healthy lifestyles Product transparency and
responsible marketing
Reducing resource consumption and waste
Context Improve quality of life Informed consumer choices Preserve the planet
Focus •Makingfoodhealthier
•Addinghealthtofoodanddrink
•Raisinghealthylifestyleawareness
•Investinginnutritionalresearch
•Clearproductlabelingand
nutritionalinformationfor
consumers
•Customersatisfactionand
service
•Responsiblemarketing
communications
•Technologyandinnovation
•Operationalexcellence
•Reduceenergy,emissionsandwater
consumption
•Reducewasteandincreaserecycling
•Engagingemployeesinenvironmental
stewardship
Strategic
Goals
•Improveconsumerwellbeing
throughincreasedsalesofproducts
withahealthylifestyleclaimby
15%by2020.
•Engageconsumersinhealthy
lifestyleactivitiesthrougheach
StraussGroupcompany,reaching10
millionconsumersby2020.
•Engageinaglobalstrategicflagship
socialpartnership,withamulti-year
commitmenttoimprovehealthy
lifestylepractices.
•Meetallregulatoryrequirements
inallmarkets.
•Continuouslyimproveour
accessibilityandservicelevelfor
customersandconsumers.
•Operationalizeatleastthreesignificant
innovativeproducttechnologiesthatimprove
sustainableandhealthylifestylechoicesby2020.
•Reduceconsumptionofenergy,waterand
packagingmaterialsby15%pertonofproduct
byend2020.
•Reducegreenhousegasemissionspertonof
productby15%byend2020(2012baseline).
•Increase%ofrecycledwastefromtotalwasteby
15%by2020.
G4 Aspects •Localcommunities
•Healthyandaffordablefood
•Customerhealthandsafety
•Indirecteconomicimpacts
•Productandservicelabeling
•Marketingcommunications
•Materials
•Energy
•Water
•Emissions
•Effluentsandwaste
•Productsandservices
Our prioritysustainability issues
Ethical supply chain Diversity in everything we do Engaging our employees
Context Manage social and
environmental risk
Innovation and opportunity Align our organization to meet
sustainability goals
Focus •Sourcingofsustainableproducts
•Suppliercommitmentto
sustainability
•Equalopportunityinemployment
•Supplierdiversityinprocurementpractices
•Advancingwomeninthecommunity
•Productdiversity
•Employeeengagement
•Leadershipanddevelopment
•Health,safetyandwellbeing
•Employeebenefitsandcompensation
Strategic
Goals
•Increasesustainablesourcing
oftop5globalfoodingredients
by15%byend2020(2012
baseline).
• Diversesupplierspend(focusedonwomen-
ownedbusinesses)toreachatleast10%of
totalpurchasingspendby2020.
•Achievearateof50%ofglobal
managementpositionsheldbywomenby
end2020.
•Offerproductvariantstomeetspecific
healthneeds(obesity,diabetes,celiac,
heartdisease)inourtop10selling
brandsby2020.
•Improveemployeewellnessbyreducing
riskinthreeareas–cardio(fitness,weight),
respiratory(smoking)andprevention(voluntary
checkups),asmeasuredonahealth-riskindex
using2015asabaseline.
•Maintainemployeeengagementabove80%.
•Reduceworkinjuryratetonomorethan3
injuriesper100employeesby2020.
•Reducelostdaysduetoinjuriestonomore
than40lostdaysper100employeesby2020.
G4
Aspects
•Procurementpractices •Diversityandequalopportunity
•Equalremunerationforwomenandmen
•Localcommunities
•Procurementpractices
•Employment
•Occupationalhealthandsafety
•Trainingandeducation
Followinganinitialreviewandidentificationof
ourprioritysustainabilityissuesinpreparation
forour2012SustainabilityReport,wespent
mostof2013indialogue,bothinternallyand
externally,tofurtherrefineourunderstanding
ofwhatmattersmosttoourbusinessandto
ourstakeholders,anddevelopamorefocused
setofcoreissuesandusethosetocreatea
longtermgroup-widesustainabilitystrategy.
Inadditiontotheextensiveinteractionswe
maintainedwithouremployeesandwith
ourcustomersdescribedintheEngaging
Stakeholderssectionofthisreport,we
conductedaRoundTablediscussionwith
expertsindifferentissuesrelatingtoour
business,andalsoareviewwithaglobal
thought-leaderinsustainability.
20 | | 21
ExpertRound TableOurstakeholderRoundTable,organized
tocoincidewithourpreparationofthis
SustainabilityReport,wasstructured
aroundthecoresustainabilityissue
andopportunity:"PromotingHealthy
Lifestyles".Participantsincluded
seventeenrepresentativesfrom
theMinistryofHealth,healthcare
professionals,healthassociations,
socialandenvironmentalassociations
andthebusinesssector,indialogue
witheightStraussGroupmanagers,
includingmembersofoursenior
executiveteam.Theobjectiveofthe
meetingwastogaininsightsfrom
eachparticipantonthetrendsand
developmentsaffectingmatters
relatingtohealthylifestylesandto
hearfeedbackandsuggestionsabout
StraussIsrael'sperformanceinthisarea.
Collaboration"TheMinistryofHealthworkstoadvance
regulationandincreaseawareness
forhealthydietandlifestyles.We
encourageandwelcomecollaboration
withthebusinesssectortoadvance
theseobjectives."
Ruth Weinstein
Director,DepartmentofHealth
Promotion,IsraelMinistryofHealth
Food for all"Healthyfoodoptionsaregenerally
outofreachforweaksocio-economic
groups.It'simportanttomakehealthy
foodoptionsaccessiblethrough
educationandraisingawareness
oftheimportanceofhealthyfood
choices,whilealsomakinghealthy
foodlessexpensive."
Sari Nuriel
CEO,Zionism2000
An important discussion"Thiswasanimportantopportunitytohearatfirsthandtheopinions
andguidanceofleadingexpertsinIsrael.Ourconsumersare
becomingmoreawareandmoreinvolvedwiththewayweaffect
theirlivesthroughboththeproductsweprovideandtheactivities
weengageinasafoodcompany.Wehaveobservedthischange
inconsumerattitudesandexpectthe"empoweredconsumer"to
haveagreatervoiceinthewaywedobusiness.Thisdiscussionwas
extremelyvaluableinhelpingustakeastrategicviewandunderstandhowwecanbest
supportnewdirectionsforhealthylifestyles."
Osnat Golan
StraussGroupVPCommunications
Work-life balance"Work-lifebalanceisanintegralpartofmaintaining
ahealthylifestyle,supportingemployeesin
maintainingbothaproductivecareerandfamilylife.
Companiesmustactivelysupportwork-lifebalance,
ratherthanjustmakepolicydeclarations."
Sharon Abraham-Weiss, Adv.
RegionalCommissionerattheEqualEmployment
OpportunitiesCommission(EEOC)
Clarity"Maintainingahealthydietand
consumingtherightfoodisof
greatconcerntothepublictoday.
Oneoftheissuesoftenraisedisthe
lackofclarityandaccessibilityof
nutritionalinformationlabeling."
Shelly Mashal
DistrictDietician,
MaccabiHealthServices
The main aspects raised by stakeholders in this meeting included:
Partnerships for
healthy lifestylesItisimportanttodeveloppartnerships
betweengovernmentagencies,retailers
andfoodandbeveragecompaniesto
improveproductnutritionalvalues,andraise
awarenessamongconsumersofdifferent
waystoadopthealthylifestyles.Inparticular,
alongsidehealthyeating,physicalexercise
shouldbeencouraged.Inparallel,food
companiesmustaddressthethenutritional
valueoftheirproducts,includingsalt,sugar
andfatlevels,andnewregulationinthisarea
willcontinuetoprovidenewstandardsthatall
companieswillberequiredtomeet.
Marketing and communications
Foodcompaniesmustengageintransparent
communicationsandshareinformationabout
productsinthemarket.Inparallel,companies
mustprovideclearproductlabels,inform
appropriatelyaboutfoodingredientsand
nutritionalvalues,andengageinresponsible
marketingpractices.
Inclusive food and nutritionFoodcompaniesmusthelpraiseawareness
ofhealthylifestyleoptionsamongdiverse
groupswithdiversenutritionalneeds,
andworktoincreaseaccessibilityand
affordabilityofhealthyfoodoptionsfor
thosewithlowsocio-economicprofiles
aswellasthosewithspecialhealthneeds.
Foodcompaniesshouldhelpencourage
theadoptionofhealthyhabitsamong
underprivilegedpopulations,andconsider
adaptingproductstotheneedsofthosewith
specificdietaryrequirements.
Impacts on the environmentAsacompanywithalargefootprintinIsrael,
Straussmustaddressitsenvironmental
impacts,especiallyonagriculture,food
wasteandpackagingwaste.Strausscanalso
helpeducatethepublictoadoptgreater
environmentalconsciousness.
Aron Cramer is the CEO of
BSR, a global organization
that advances the
integration of sustainability
in business and promotes
collaboration for
sustainable development.
Aron is recognized
globally as a preeminent
authority on corporate
responsibility and
sustainability strategy. He
advises senior executives
at more than 250 BSR
member companies and
is a frequent speaker on
sustainability issues.
| 2322 |
"Thefoodandbeverageindustryiscentral
tosociety’smostfundamentalneed:
foodandnutrition.Intoday’sworld,more
peopleareabletomeettheirbasicneeds
forfoodthaneverbefore.Thisprogressis
threatenedbythenewrealitiesofbusiness
inaclimate-constrainedworld.Asaccessto
foodincreases,newhealthchallengesare
emerging.Throughouthistory,humanshave
facedastruggletoobtainsufficientamounts
offood:thesearchformorecalories.In
today’sworld,thechallengeformanypeople
isverydifferent.Thetwenty-firstcenturynow
seeshealthproblemscausedbyexcessive
consumptionandpoornutritionalcontent.
Foodproductionnowfaceswaterscarcity
thatisexacerbatedbyclimatechange.Itis
essentialthatfoodcompanieslikeStrauss
understandthiscontext,anddeveloptheir
strategiesaccordingly.
Theultimatetestofthesustainability
ofafoodandbeveragecompany-asit
isforanycompany-isaboutthecore
productsandservicesitmarkets.Food
companiesshouldalsobeapartofsystemic
changesthatenableatrulysustainable
foodsystemforaglobalpopulation.
Leadingcompaniesengagewithglobal
industryandvaluechainpartnersto
drivemeaningfulprogress,aswellas
deepeningconnectionsinlocalmarkets.
Anissuewhichcutsacrossallaspectsofthe
foodvaluechainisfoodwaste.Byaddressing
foodwaste,especiallyinasluggishglobal
economyandamidstsevereresourcescarcity,
thefoodindustrycanmakeameaningful
differenceandcreateahugewin-win
forconsumers,foodcompaniesandthe
environment.ThisisnotanissueforStrauss
toresolveonitsownbutitshouldbeworth
consideration.
Straussshouldbefocusedonrealissues
thataredrivenbycoreproducts.These
couldincludeenhancingconsumerchoice,
helpingconsumersunderstandthehealth
implicationsofconsumptionhabits,through
productlabelingandothermeans,and
sustainablesourcing.Humanrightsisalsoa
topicthatisrisinginvisibilityandimportance,
andthereisanopportunityforStrausstolook
inparticularatitsimpactonwomen.There
isabigpushinthefoodandagrisector,for
example,tohelpwomenfarmersgetinto
globalsupplychains.Thiscanprovidegreat
socialvalue.
Anothermarkofaleadershipcompanyishow
wellitdefinesandmeasuresitslongterm
sustainabilitytargets.Sometopics,likewater
andenergyuse,arerelativelyeasytomeasure.
Butotherareascrucialtoinclusiveprosperity,
suchashowyoumeasurethewayyouimprove
Perspectivesfrom Aron Cramer, CEO, BSR(Business for Social Responsibility)
people'slives,ismorecomplexandqualitative.
Thisisallrelatedtowhatmaybetheultimate
challengeforsustainabilityreports:howto
providecrucialinformationinashorterformat
thatismorefocused.IbelieveStrauss'smore
strategicapproachshouldhelpdelivera
compellingreportthisyear."
Strauss should be focused on real issues that are driven by core products. These could include enhancing consumer choice, helping consumers understand the health implications of consumption habits, through product labeling and other means, and sustainable sourcing.
Improving lives
| 2726 |
Focus Strategic Goals Aspects Indicators
•Makingfoodhealthier
•Addinghealthtofoodanddrink
•Raisinghealthylifestyle
awareness
•Investinginnutritionalresearch
•Improveconsumerwellbeingthroughincreased
salesofproductswithahealthylifestyleclaimby
15%by2020.
•Engageconsumersinhealthylifestyleactivities
througheachStraussGroupcompany,reaching
10millionconsumersby2020.
•Engageinaglobalstrategicsocialpartnership
withamulti-yearcommitmenttoimprove
healthylifestylepractices.
•Localcommunities
•Healthyandaffordablefood
•Customerhealthandsafety
•Indirecteconomicimpacts
G4-SO1
G4-EC8
FP4
FP6
FP7
Promoting healthy lifestyles
Promotinghealthylifestylesisapriority
sustainabilityissueforStraussGroupbecause
itisextremelyimportanttoourconsumers.
Ahealthylifestylecanbedefinedinmany
differentways,andmeandifferentthingsto
differentpeople.Forsome,thefocusison
accesstonutritiousfood,especiallyforthose
whofacechallengesinfoodavailabilityand
affordability.Forothers,ahealthylifestyle
maymeanavoidingconsumptionofcertain
typesoffoodsuchasthosehighinfat,
gluten,sugarorsalt.Manydefineahealthy
lifestyleasonethatincludesweightcontrol
andphysicalexercise,whileforothers,
relaxationandstressmanagementare
important.Othersfinditimportanttoavoid
Strategyto actionMaking food healthierConsumersaremoreawarethaneverbefore
ofthenutritionalvaluesofdifferentfood
products,andofthepotentiallynegative
consequencesofconsumingtoomany
calories.Asanindustry,foodmanufacturers
havebeenfindingwaystoreducelevelsof
high-calorieingredientstomakefoodthat
hasgreaternutritionalbenefit.AtStrauss,we
havealsobeenworkingtirelesslytoensure
ourbrandsprovideimprovednutritional
benefitforourconsumersandsupportthe
adoptionofhealthylifestyles.
Unfortunately,theselessnutritiousfood
ingredientsareoftentheonesthatprovide
consumerswiththetastetheylove,so
reformulationisnoeasytask.However,
forthepastseveralyears,atStrauss
Israel,wehavebeenprogressingaclearly
definedmulti-yearplantoreformulateour
productstoreducesalt,fatandsugar,while
retainingtexture,tasteandallotherhealthy
parametersofourproducts.
Sugar Ahealthylifestyleincludescalorie
managementandcarefulmanagementof
sugarintake.Asfoodmanufacturers,wehave
supportedareductioninsugarconsumption
andhavebeensystematicallyreducingadded
sugarcontentinourproducts.Forexample,
wehavereducedthesugarcontentinour
Actimelproductbymakingachangeto
theproductionprocesswithoutrequiring
additionalingredientstobeaddedor
significantlyalteringtheproducttaste.Inall
ofourfruityogurtsandyogurtbeverages,
wehavereformulatedtoreduceupto20-25
percentaddedsugarcontent.Similarly,we
reducedsugarlevelsinourchocolatemilk
andourchocolatebarsundertheElitebrand.
SaltDuringthepastthreeyears,wehavereduced
thesaltcontentofourTapuchipssnackby
7percent,savingalmost3,000kgofsaltin
productionofthisonebrand,aspartofour
overallmulti-yearplantoreducesaltcontent
acrossarangeofproducts.Alongsideour
ownsalt-reductionprogram,weparticipate
inagovernmentalinitiative,promotedby
theIsraeliMinistryofHealth,toreducing
dailysodiumintakeoftheIsraelipopulation
by3grams,from9gramsto6gramsper
dayperperson,by2020,inordertoreduce
healthrisksassociatedwithexcessivesalt
intake.TheprograminvolvesIsrael'sleading
dairyproductmanufacturers,andafter
consultationwithmanufacturers,thefirst
productswithfocusedgovernment-led
targetsforsaltreductionweredefinedas
cottagecheeseandsoftwhitecheese.
20%-25% 7%Reduced saltcontent in our Tapuchips snack
Reduced sugarin all of our fruit yogurts and yogurt beverages
differentformsofchemicals,alcoholand
tobacco.Forsome,ahealthylifestyleincludes
alloftheabove.Whatevertheprimefocus
ofanyone'sdefinitionofhealthylifestyle,the
primecontributionwecanmakeasafood
andbeveragecompanyistoprovideabroad
rangeofproductsforourconsumersthat
helpimprovetheirlives.
| 2928 |
FatWehavebeensystematicallyreducing
addedfatcontentinourproducts.For
example,inearly2014wecreateda
breakthroughinourleadinghummussalad
brand.HummusisoneofStrauss'shighest
sellingproducts,andisasignificantelement
ofthestapleMiddleEasterndietinIsrael.
OurnewCountryHummusproductcontains
noaddedoil,retainingonlyfatcontentthat
isnaturallypresentintherawsesameseed
paste(tahini),akeyingredientinhummus
salad.Therefore,thefatcontentofCountry
Hummusis9.5gramsoffatper100grams
ofproduct,whichissignificantlylowerthan
thefatcontentofsimilarhummusproducts.
Atthesametime,wewereabletoincrease
thelevelofproteinintheproductby13
percent.AsIsraelconsumesintotalover
30,000tonsofhummussaladperyear,and
muchofthisisconsumedbyyoungchildren,
ourlowerfatcontenthigher-protein
hummussaladcanmakeasignificant
contributiontoimprovinghealthylifestyles
andthequalityoflifeformillions.
Food choices fora healthy lifestyleInadditiontomakingexistingfoodproducts
healthier,wetrytocreatemoreand
betterfoodchoicesfordifferenttypesof
consumers.Thisincludesproductsthatoffer
portioncontrolforadultswhowishtocontrol
theircalorieintake,healthyvegetablesnacks
attractivetokids,freshsaladoptionsand
productswithnutritionalbenefitsunderour
Energybrand.
Adultslookingforasweetchocolatetreat
nowhavetheoptionofanewchocolatebar
withaddedbenefits.Our92caloriechocolate
bar,alower-caloriechocolatebarthatwe
developedincollaborationwithaleading
researchuniversity,TheTechnion,andaleadingscienceinstitute,theWeizmann
Institute,isanexampleofthis.Thechocolate
isrichinnutritionalfibersandcalcium,with
alowglycemicindexvalueof20(versus
50inregularchocolate),whichmeansthe
carbohydratesinthechocolatebreakdown
moreslowly,releasingglucosemoregradually
intothebloodstream.Our92caloriechocolate
barcomesincontrolledportionsof25grams.
Adultsandkidslookingforfreshsnacksand
menuoptionscancontinuetoenjoyour
expandedfreshsaladsrange.Forexample,
followingthesuccessofourcarrotsnack
packsforadultslastyear,weintroduceda
carrotsnackpackforkids.Thepackaging
andmarketingoftheproductincludes
Disneycharacterstohelpchildrenassociate
healthyfoodchoiceswithfun.Foradults,we
createdinnovativefreshsaladoptionssuch
asbeetroot,zucchiniandonionsalads.These
aremadewithlocallygrownproduceand
providenewandhealthytastesforhealthy
lifestyleoptions.
Otherinnovationsin2013includeasingle-
portionready-mealdairyravioli,whichis
readyinoneminute,awidevarietyofsoft
whitecheesespreadwithdifferentfresh
flavors,andmore100-calorieproductsfor
strictcaloriecontroloptions.Overall,in2013,
weofferedmorethan30newproductor
productvariantstoimprovethequalityoflife
forconsumersinIsrael.
Adding nutritional benefits to food and drinkThepursuitofahealthylifestylemayalso
mean,forsome,theinclusionoffoodchoices
whichmakeapositivecontributiontohealth,
offeringmorethanstandardfoodchoices.
Fortifiedandfunctionalfoodchoicescontain
ingredientsthatmayhelpreduceriskfor
certainhealthconditions.Theseproducts
aregenerallybasedoningredientsthat
occurnaturallyorcanbeaddedduringthe
manufacturingprocess.Thekeyareasin
whichweaddnutritionalbenefitstofoodand
drinkincludefortifyingourdairyproductswith
vitaminsandminerals,providingprobioticand
phytosterol-basedfunctionalfoodoptions,
andintroducingfunctionalinnovationsinthe
beveragecategorytoprovidemorenutritional
benefitsinallsortsofdifferentways.
Food and moreDanacolisayogurtdrinkenrichedwithphytosterols,
proventohelpreducecholesterollevelsbyupto15%.
Actimelisaprobioticyogurtdrinkthathelpsstrengthen
thebody'snaturaldefenses.Inadditiontoregularyogurt
cultures,eachbottle(100ml)ofActimelcontainsover10
billionliveL.caseibacteria.
Strauss'snewenrichedcottageandwhitecheese
containaquarterofdailycalciumandvitaminD
requirementsinahalf-cupportion.
OurnewYotvataEnrichedMilkcontains30%ofdaily
calciumandvitaminDrequirements.
Strauss'sGamadimsoftcheesebrandistheonlyproduct
ofitskindwithauniquecompositionofiron,zinc,
vitaminsandcalcium,especiallyadaptedforchildren.
The fat content of Country Hummus is 9.5 grams of fat per 100 grams of product, which is significantly lower than the fat content of similar hummus products.
Overall, in 2013, we offered more than 30 new products or product variants to improve the quality of life for consumers in Israel.
| 3130 |
Gum and moreIn2013,weintroducedanewchewinggum
coatedwithxylitolunderourBazookaand
Mustbrands.Xylitolisanaturalsugaralcohol
thathelpspreventcavitieswhilebeingequal
insweetnesstastetosugar.Ourregular
chewinggumpelletshavebeencoated
withxylitolforthepasttwoyears.Thisyear,
wehaveexpandedthisforthebenefitof
childrenforwhomBazookaisapopular
optionandalsowedevelopedachewing
gumwith100percentxylitolthatretains
freshnessfor45minutes.
Coffee and moreIn2013,StraussCoffeelaunchedtwonew
andinnovativecoffeeproductsthatoffer
healthylifestylesolutionsforconsumers
thatseekaddedvaluefromtheirinstant
coffee.Thefirstisauniqueinstantcoffee
drinkthatincludesnutritionalfibertoaid
afeelingofsatietyforthoseinterestedin
controllingcalorieintake,whiletheotherisa
Turkishcoffeebeveragethatisenrichedwith
polyphenolsthatsupporthealthbenefits.
Balance CoffeeIn2013,welaunchedarevolutionarynew
coffeebeverageleveragingthestrong
coffee-drinkinghabitinIsrael.Ournew
coffeeunderourElitebrandiscalled
Balance,andisarichBraziliancoffee
containingcornandchicoryfiberandmilk-
basedproteins.OnecupofBalancecontains
upto23percentoftherecommendeddaily
fiberconsumption.
InIsrael,peopledrinkanaverageof3.5
cupsofcoffeeaday.Balanceisdesignedfor
consumersthatwanttofeelsatiatedatthe
mostchallenginghoursofthedaybetween
mealsoratsnacktimes.Drinkingonecup
ofBalancepromotesasenseofsatietyfor
uptothreehours.WeightWatchersIsrael
hastestedBalanceandrecommendsitto
membersaspartofacontrolleddiet.
Turkish coffeeIn2013,welaunched,underourEliteTurkish
coffeebrand,acoffeebeveragethatcontains
30percentmorepolyphenolscompared
toregularEliteTurkishcoffee.Polyphenols
areaformofantioxidantsthatarefoundin
coffee,andunderstoodtopossessavariety
ofpotentialhealthbenefits.Inrecentyears,
studiesconfirmthereareseveralhealth
benefitstomoderatecoffeeconsumption
andinparticularTurkishcoffee.InIsrael,40
percentofadultsdrinkTurkishcoffeeatleast
onceaweek.
Coffee and sportsInordertohelpincreaseconsumers'
understandingofthewellbeingbenefitsof
coffee,especiallywhenconsumedaspart
ofahealthylifestylethatincludesphysical
exercise,wehostedaneducationalcoffee
campaigndesignedtoraiseawarenessthat
drinkingTurkishcoffeebeforesporting
activitiescanimprovesportingachievements.
Weprovidedmorethan55,000cupsof
freecoffee,andmorethan80,000one-cup
sachetsthroughouttheyear,incollaboration
withdieticiansandsportingexperts.Ina
representativesampleof500peoplethat
testedtheirviewsaboutcoffeebenefits,
awarenessincreasedto26percentinMarch
2014fromjust11percentinJuly2012.
Investing in nutritional research WemaintaintheStraussInstituteto
supportourmissionofimprovingpeople’s
livesbyadvancingnutritionalresearch,
holdingscientificconferencesfornutrition
professionals,andpromotinghealthy
lifestylesinthecommunity.TheStrauss
Institutecontinuesactivitiesconductedby
theDanoneInstituteinIsraelforthepast
14years,andcollaborateswithDanone
Institutesaroundtheworld.StraussInstitute
activitiesaredirectedbyascientificcouncilof
fiveleadingacademicsandresearchersinthe
fieldofnutritioninIsrael.
In2013,welaunchedanewStraussInstitute
websiteinIsrael(strauss-institute.com).The
siteincludesinformationforconsumers
andhealthcareprofessionalstosupport
awarenessofhealthyandbalanceddiets.
During2013,thesitewaspilotedamong
1,200healthprofessionalswhorevisitthe
siteregularlyatarateofmorethan700
entriespermonth.
In2013,StraussInstituteawardedresearch
grantsforstudentsinterestedinexamining
thelinkbetweennutritionchoices,food
ingredientsandhealth.Fourgrantstotaling
morethan$50,000wenttothreedoctoral
studentsandonemastersstudentfrom
differentuniversities.Weplantomake
availableupto$60,000annuallyinsuch
researchgrants.
Weight Watchers"WeightWatchersoperatesover500groupsinIsrael,hosting15,000weightwatchers
everyweek.Groupmembersandleadersactasasupportsystem,rolemodelsanda
sourceofinspiration.The"PointsPlus"systemassistsourcustomersinmaintaining
ahealthyandbalancedlifestyleandcopebetterwiththeirweight.Wearehappyto
collaboratewithcompaniesthatprovideproductswhichareproventocontributetothe
effortsofmaintaininghealthyweightandpromotingahealthylifestyle."
Lilit Romem, CEO,
WeightWatchersIsrael
| 3332 |
Sabra’s Center of ExcellenceIn2013,Sabraofficiallylauncheda“Center
ofExcellence”,inVirginia,U.S.,alongside
Sabra'smanufacturingplant.TheCenter,
thefirstofitskindinthedipsandspreads
industry,willactasapointofinnovationfor
advancingresearchcapabilitiesandhelp
improveourproductsinallaspectsofraw
materialsourcing,manufacturing,packaging
anddistribution.
TheCenterworksincollaborationwith
universitiesandagriculturalresearch
centers,andhousesexpertsinculinaryarts,
foodtechnologyandnutrition.Theplanis
toconductgroundbreakingresearchon
chickpeas,fruitsandvegetables.Thisactivity
isaimedatsupportingcontinuousinnovation
whilefocusingonproductdiversity,high
nutritionalvalues,qualityandtaste.The
Centerfeaturesastateoftheartculinary
center,researchlaboratory,ideationspace,a
pilotplantandhands-onresearchmodules.
Inaddition,intheU.S.,thegrowthofthe
hummusmarkethasmadeanotherpositive
impact.FarmersinVirginiaStatehaveturned
tohummusinthefaceofdecliningtobacco
demand,theirprimarymarketupuntil
recently.Sabra,incollaborationwithVirginia
StateUniversity,advancesresearchthatwill
supportVirginianfarmersbecomemore
efficientandmaintaintheirlivelihoodsas
theyconverttohummusproduction.
Raising healthy lifestyle awareness Akeyopportunitytohelpconsumerstake
aproactiveapproachtohealthylifestylesis
toensuretheyareawareofbasicnutritional
guidelines,theimpactofdifferentnutritional
elementsintheirdietandhavethetools
toadopteatinghabitsthatmakesensefor
them.Asalargefoodandbeveragegroup
thatinvestsconsiderablyinresearch,wehave
manyresourcesatourdisposalthatcanhelp
theprofessionalcommunityofdieticians
andnutritionists,andultimately,those
whoconsumeourproducts.Weshareour
professionalknowledgewithdieticiansand
nutritionprofessionalsthroughworkshops,
informationboothsatconferences,tours
ofStraussmanufacturingsitesandonline
activities.During2013,morethan2,000
dieticiansparticipatedindifferentactivities
whichhelpedenrichtheirknowledgeand
understandingofhowourproductscan
contributetohealthylifestylechoices.
Ahighlightoftheyearwasthehalf-day
workshopwehostedwithalectureonhealthy
productsforchildrenbyStraussIsrael'schief
nutritionistandacookerymaster-classby
PhyllisGlazer,awell-knownculinaryexpert
specializinginhealthycooking.
Nutritional tools for kidsIn2013,welaunched,aspartofourStrauss
Institutewebsite,afungamethathelpskids
learnmoreaboutnutritioninaninteractive
way.TheonlinetooliscalledMealsfrom
theMovies,andinviteschildrentocreatea
balanced,portion-controlledmealinaway
whichmakesuseofthedifferentfooditems
toformapersonalmovieonthescreen.
Eachofthefoodtypesare"actors"inthe
movieandexplaintheirroleinananimated
song.Thisgamemakeslearningabout
nutritionfun,andprovidesabasicnutritional
understandingwhichshouldhelpchildren
adopthealthyeatinghabitsastheygrowinto
adultsleadinghealthylifestyles.Excellence“TheCenterofExcellenceisnowhometo
expertsinallareasoffoodmanufacturingand
weareeagertoputourfindingstoworkaswe
continuetochangethewayconsumersaround
theworlddipandspread.Aswebuildonour
heritagetoinventthefuture,wewillcontinue
tobeinspiredbyglobaladvancesinfood
productionandaimtofurtherourleadership
withinthecategory.Thismarksasignificant
stepforwardinourpursuittobringthediversity
oftheworldtolifethroughanarrayoffresh
tasting,realandwholesomeproducts.”
Tulin Tuzel
ChiefTechnologyOfficer,Sabra
The new Sabra Center of Excellence will act as a point of innovation for advancing research capabilities and help improve our products.
During 2013, more than 2,000 dieticians participated in different activities which helped enrich their knowledge and understanding of how our products can contribute to healthy lifestyle choices.
| 3534 |
Informed consumer choicesProducttransparencyandresponsible
marketing,includingproductclaims
associatedwithourproducts,andthe
nutritionalinformationweprovide,isan
importantsustainabilityissuebecause
ithelpsconsumersmakeinformed
choicesaboutwhatfoodsandbeverages
topurchaseandtoconsume.Proper
understandingofwhatfoodcontainsisan
essentialprerequisiteformakinghealthy
foodchoicesandleadinghealthylifestyles.
Nielsenresearchshowsthat59percentof
consumersaroundtheworldhavedifficulty
understandingnutritionallabelsonfood
packaging.AtStrauss,weaimtoachievethe
highestpossibletransparency,beyondfood
andlabelingregulatoryrequirementswhere
possible,andweencourageconsumersto
takeakeeninterestandaskusforfurther
informationtheymightrequire.
Strategy to actionClear product labeling and nutritional information for consumersWithintheconstraintsofproductpackaging
andthelargeamountofinformationthat
mustbeprovidedbylawforconsumers,
weaimtomakeourlabelingasclearas
possibleandensurethatprominentaspects
relatingtotheproductcontentisvisible
totheconsumer.Forexample,inEurope,
legislationrequiresallergenicinformation
onproductlabels.Thiswillnotbelawin
Israeluntil2015,butatpresent,wepresent
suchinformationonourproductsto
ensurethatourconsumershavethebest
informationavailableatalltimes.
Internally,weareconstantlyvigilantand
alerttoallnewregulationrelatingto
productlabelingrequirements,andensure
thatallrelevantstaffmembersareinformed
andchangesaremadeaccordingly.In
manycases,weprepareourselvesaheadof
regulationcomingintoforce.
Customer satisfaction and serviceOursuccessismeasuredinourcustomer
satisfaction.Weaimtoensureall
consumersaredelightedwithStrauss
products,includingfoodproducts,
coffeebeverages,StraussWaterBarsor
adeliciousdessertatoneofourMax
BrennerChocolateBars.Weaimtoensure
thatourconsumersandcustomersget
thebestproductqualityandalsothebest
service.Overallin2013,werecordedover
154,000interactionswithcustomers
initiatedthroughourcallcenterand
onlinemediaplatforms.That'smorethan
660conversationseverysingleworking
dayoftheyear.
The voice of the consumer
In2013,inIsrael,weinitiatedaprogramto
bringthevoiceoftheconsumerrightonto
theproductionfloor,intotheconference
roomandintotheheartsandmindsofour
employeesandmanagers.Wedothisby
playingrecordingsofcallsfromconsumers
receivedbyourcallcentertoemployees
andmanagersinarangeofroles.The
callsinevitablyengenderdiscussionabout
instancesofcustomerdissatisfaction
expressedinthecalls,andthecorrective
actionwecantaketopreventrecurrence.
Thisprocessbringsconsumerissuestolife
andmakesthemveryrealforallourstaff.
Severalspecificproductimprovementshave
beenmadeasaresultoftheseinterventions,
bothtoproductsandtopackaging.
The new flag system
In2013,weimplementedafurtherimprovementinourconsumercall
center,basedonasystemofcallcenterrepresentatives"raisingflags"to
helpdealwithseriousqualityissuesinrealtime.Thisnewprocessraises
attentiontotypesofcomplaintsthatmaynothavebeenidentifiedas
immediatepriority(forexample,notlife-threatening)butnevertheless
representacriticalissueintermsofconsumertrust.Anincidentraised
withaflagisimmediatelyaddressed,analyzedandactionrequiredistaken
withoutdelay,andinformationisloopedbacktotherepresentativewho
raisedtheflagtocompletethecycle.Inthisway,wemaintainconsumer
trustandconfidencerelatingtoissuesthatareimportanttothem,andare
thankfultothemforalertingustopotentiallyseriousqualityissues.
Product transparency and responsible marketingFocus Strategic Goals Aspects Indicators
•Clearproductlabelingandnutritional
informationforconsumers
•Customersatisfactionandservice
•Responsiblemarketingcommunications
•Meetallregulatoryrequirements
inallmarkets.
•Continuouslyimproveouraccessibility
andservicelevelforcustomersand
consumers.
•Productandservice
labeling
•Marketing
communications
G4-PR3,
G4-PR5,
G4-PR7,
G4-FP8
of consumers perceive Strauss as
highly attentive to consumers
of consumers confirmed our call-center responses are
very good or excellent 75%85%
| 3736 |
Responsible marketing communications Ourmarketingcommunicationsarebased
onourcorporatevaluesandcomplywithall
marketingregulations,aimingtoexclude
anyharmful,immoral,irresponsibleor
misleadingcontent.Westrivetobuild
long-termtrustamongourconsumersby
communicatingwithintegrityandfulfilling
ourpromises.Ourmarketingstaffisfully
trainedinourCodeofEthicsandapproach
toresponsiblecommunications.
Customer Privacy
AtStrauss,weattributethehighest
importancetocustomerprivacy.Weadhere
toalllaws,rulesandregulationsandstrict
internalproceduresrelatingtoprivacy.We
carefullymanageinformationsecurityas
wemaintainourdatabaseofconsumers
andensurewehaverequiredapprovalsfor
mailingstothem.Wedonotshareconsumer
informationwithanythirdparty.
Getting close to customersOurconsumersareabletopurchasetheir
productsthroughanetworkofwholesale
andretailsalesoutlets.Theseorganizations
arecriticalpartnersforStrauss,asthe
waytheydobusinesscansignificantly
affecttheavailability,quality,affordability
andoverallpresenceofourproductsin
thedifferentmarketplaceswherewe
operatearoundtheworld.Asourmarkets
change,ourcustomersbecomesmarter,
moreawareandmoredemanding.We
investexceptionaleffortstounderstand
ourcustomers'needs,createpositive
relationshipsandestablishaframeworkof
interactionsbasedonmutualtrust.
StraussIsraelhasover10,000points
ofsalesaroundthecountry,including
smallretailersandchainsupermarkets.
Threeyearsago,welaunchedaprogram
toensureourentireorganizationis
compellinglycustomer-oriented.Aspart
ofthisprogram,werolledoutaworkshop
for42salesdistrictmanagerstoincrease
commitmentandprovidetoolstohelpthe
salesteamunderstandandengagewith
customersatadeeperlevel.Eachsales
managertakespartinvisitsduringwhich
they"shadow"thecustomertounderstand
thekeyissuesanddecisionsthatare
madeinatypicalday,andcanidentify
morepreciselywiththecustomers'needs.
Morethan30suchshadowvisitstook
placein2013,andhelpedusseethrough
ourcustomers'eyeshowwecanfurther
contributetoadvancinghealthylifestyles
andprovideoutstandingservice.
Understanding customers"Welearnedfromourcustomervisitsthatretailers
interactwithmultiplestakeholders:customers,
employees,suppliersandothers,dealingwithmany
challengesonadailybasis.Weaimtobesupportive
bylisteningtowhat'simportanttothemandprovidingaddedvaluethrough
flexibilityandcollaboration."
Eran Hay-Yosef
SalesandDistributionManager,StraussIsrael
Engaging our employeesFocus Strategic Goals Aspects Indicators
•Employeeengagement
•Leadershipanddevelopment
•Health,safetyandwellbeing
•Employeebenefitsand
compensation
•Improveemployeewellnessbyreducingriskinthree
areas–cardio(fitness,weight),respiratory(smoking)
andprevention(voluntarycheckups),asmeasuredon
ahealth-riskindexusing2015asabaseline.
•Maintainemployeeengagementabove80%.
•Reduceworkinjuryratetonomorethan3injuriesper
100employeesby2020.
•Reducelostdaysduetoinjuryrateto
nomorethan40lostdaysper100
employeesby2020.
•Employment
•Occupationalhealth
andsafety
•Trainingandeducation
G4-LA1,
G4-LA6,
G4-LA10,
G4-LA11
| 3938 |
Leadership, developmentand trainingIn2013,wetookthefirststepstowards
implementingournewleadershipandcore
competencyMOVEmodel("Me,Others,
Vision,Execution")inorganizational
processesthroughouttheStraussGroup
companies.WeexpectthatusingtheMOVE
modelwillhelpusexpandourleadership
pipelineincomingyears.
Training
Weprovideformaltraininginavarietyof
deliveryformatstohelpemployeesimprove
theirknowledgeandskillsaspartofoverall
developmentplansidentifiedduringthe
annualperformanceevaluation.Training
istargetedtomeetingprofessionalneeds
andpersonaldevelopmentopportunities
tohelpemployeestodobetterwhatthey
dobest.In2013,welaunchedacomputer-
basedLearningManagementSystemfor
StraussIsraeloffice-basedemployees,
coveringCR-relatedtopicsincludingsexualharassmentprevention,Code
ofEthics,officesafety,informationsecurity,andmore.Following
completionofthemodule,participantsmustconfirmunderstanding
inashorttest.Todate,1,500employeeshavecompletedthe
program.Overallin2013,weinvestedover190,000hoursof
trainingformorethan10,000employeesatalllevels.
Job skills in an automated environment
Anotherareawhereweinvestedheavilytoimprovethe
capabilitiesofouremployeesisintheadaptationtoan
automatedworkenvironment.Automationrequires
differentskillsandcapabilitiesfromproductionoperators
andmaintenancestaffandthetransitionisbynomeans
trivial.Ratherthanreleaseemployeesasweintroduce
newtechnology,wetrustthecapabilityofouremployeesto
embracechangeand,withappropriatetraining,workwiththe
manufacturingteamstodelivergreatresultsforourconsumers.
Aligning our organization to meet sustainability goalsAligningourorganizationtomeet
sustainabilitygoalsisimportantbecause
itisouremployeesinallpartsofStrauss
Groupthatdeterminewhetherwewill
besuccessfulornot.Asadiversegroup,
operatinginmanycountriesandcultures,
wemustallshareacommonsetofvalues
andbeinspiredbyacommonvisionand
purpose.Wealignourorganizationby
embeddingourvalues,trulycaringfor
ouremployees'safetyandwellbeing,
investingindevelopingtheircapabilities
andrewardingthemfortheirtirelessefforts.
Wevaluediversityandaimtocreatean
inclusiveworkplace.Thispaysoffforour
business-statisticsshowthatorganizations
withahighlevelofengagementreport
higherproductivityandhigherprofitability
-anditpaysoffforsociety,as,withmore
than13,500employeesbuildingalivelihood
withintheStraussGrouporganization,
theeconomicandsocialbenefitsforlocal
communitiesarewidespread.
Strategy to action Employee engagement Weperformaglobalemployee
engagementsurveyeverytwoyears
andthemostrecentglobalsurveywas
conductedin2013.Withinaglobally
alignedframework,eachStraussGroup
companytailoredanengagementsurvey
tomeetspecificorganizationalneeds
whileretainingacorethatiscommon
acrosstheentireGroup.Thecommon
elementsincludedfifteenspecificquestions
weaskedofallouremployeesaroundthe
world,includingquestionsoncorporate
responsibilityandbusinessethics.Overallin
2013,weachievedan84percentresponse
rate,with5,634responsesoutofatotal
6,646thatwereinvitedtoparticipate.In
general,acrossourmarkets,wefound
thatourengagementscoresrangedfrom
75percentto92percentindifferent
companies,agenerallypositiveresultby
anystandard,butonethatleavesuswith
aspirationstodoevenbetter.
Theareasthatouremployeesweremost
positiveaboutincludeourperformancein
improvingqualityoflifeforourconsumers,
andbeingasociallyresponsiblecompany.
Thetopthreeresultsincludedshowedthat
90percentormoreofouremployees
believethat:
•Ourproductsaddvaluetoourconsumers'
qualityoflife
•Ourcompanyissociallyresponsible
•Ourworkenvironmentisfreefromharassment.
Theareasthatouremployeesscoredless
wellwereintheareasofdrivingforpersonal
excellenceandleadership.
In general, across our markets, we found that engagementscores ranged from 75% to 92% in different companies
Overall in 2013, we invested over 190,000 hours of training for more than 10,000 employees at all levels.
| 4140 |
Expanding safety managementIn2013,weexpandedournewsafety
programtooureightfactoriesinIsrael.The
programisbasedonhands-onmanagement
involvementinsafetywithdailyfactorytours
bymanagersonarotatingschedule.
Duringthetours,managersobserve
productionpractices,engageindiscussion
withemployeesandnotesafetyimprovement
actionforfollowup.Thisisa"gemba"-style
practice,takenfromJapaneseprinciplesof
leanmanagement.Wealsoimplemented
a"gemba"standardworkcertificationfor
managerstoensurealignmentandcorrect
useofthesystem.In2013,47managersat
ourAchihudfactoryinIsraelwerecertified
andengagewithemployeestoimprovesafety
asaregularpartoftheirwork.Webelievethis
approachhascontributedtoasignificant
improvementinoursafetyperformance.In
2013,StraussIsrael,recordeda29percent
reductioninlosttimeinjuriesanda17
percentreductioninlosttimedays.
Our safety performanceOverall,ourinjuryrateper100employees
group-widein2013was4.46injuriesper
100employees.Ourstrategictargetisto
reducelost-timeinjuriestobelow3injuries
per100employees.In2013,ourposition
movedslightlyintherightdirection,down
from4.93in2012duetoourongoing
investmentinreducingsafetyrisksand
improvingpractice.
Weregrettoreportthatin2013,oneofour
employeesatourBrazilfactorylosthislifein
acaraccidentonthewayhomefromwork.
ErgonomicsIn2013,wecontinuedinvestinginimproving
workplaceergonomicstoimproveemployee
workingconditions,preventoccupational
hazards,andimproveefficiency.Weinitiated
aproactiveprogramforergonomics
improvementthatincludedextensivetraining
andskillsdevelopmentfor25individuals
nominatedasergonomicspecialists.We
conductedriskassessmentrelatingto
ergonomicsaroundourdifferentsitesand
completedworkstationredesignalong
ergonomicprinciplesatseverallocations.
Health, safetyand wellbeingWeremaincommittedtoprovidingasafe
andhealthyworkenvironmentandstrive
tocontinuouslyimproveourperformance.
WeemploytrainedSafetyOfficersinallour
locationsandtheymaintainanintensive
paceofsafetytrainingandworkshopsin
allpartsofthebusiness.Insomelocations,
suchasIsrael,RomaniaandPoland,we
haveimplementedthestandardOHSAS
18001,arecognizedqualitystandard
insafetymanagement.Weconduct
regularsafetyaudits,identifyhazards
andtakecorrectiveaction.Wealsostrive
toeliminatehealthriskstoemployees,
andoursafetyprogramincludeshealth-
relatededucationandtraining.Atsome
locations,weemployaphysicianwho
providesmedicalconsultationsandadvice
foremployees.Attentiontosafetyalso
includesroadsafetyforourstaffinvolved
insalesroleswhichrequireroadtravel,as
wellasinstillingacultureofsafedrivingfor
thoseemployeeswhotraveltoandfrom
workincars.Incaseswhereweprovide
companyvehicles,thesearefittedwith
thehigheststandardsofsafetyequipment
andaccessories.In2013,weinvested
$1.85millioninequipmentandtoolsinour
operationsindifferentcountriestomake
ourworkingenvironmentsaferforallour
employees.
The number of lost workdays as a result
of work injuries reduced by 16.94% in
2013. This is a reduction of 1,932 lost
workdays in 2013.
Our overall injury rate per 100
employees reduced by 0.47% in 2013.
This is a reduction of 65 lost-time
injuries in 2013.
-16.94%-0.47%
| 4342 |
Protecting employees through transitionsIn2013,weclosedourcoffeefactory
inSafedinnorthernIsrael,after60
yearsofoperation.Fromtheoutset,we
tookadecisiontoensurethatthefifty
peopleemployedatthefactorywould
beprotectedthroughthetransition.In
practice,weprovidedsixmonths'notice
ofthechangetoallemployees,toprovide
employeeswithtimetoconsidertheir
future.Employeeswereofferedalternative
employmentatotherStrausssitesinIsrael,
includingrelocationassistance,and
otherswereofferedgenerousretirement
plans.Attheplantclosure,allemployees
hadbeensuccessfullytransitionedwithno
forcedredundancies.
Employee benefits and compensationWeaimtomaintaincompensationand
benefitsforallouremployeesthatofferfair
andcompetitivepackagesinlinewithlocal
marketnormsinthedifferentlocations
whereweoperate.In2013,aseveryyear,
wemonitorthewayourcompensation
packagesareperforminginlocaleconomic
conditionsaroundtheworldandmake
adjustmentstoensurewestaycompetitive.
Significantprogresswasmadein2013in
helpingouremployeesinStraussIsrael
thinkaheadandplanforretirement.As
aresponsibleemployer,wewantour
employeestoimprovetheirlivesinthe
futurebyplanningaheadinaninformed
andconsideredway.A2012surveybythe
IsraeliCentralBureauofStatisticsshowed
that36percentoftheIsraelipopulation
overage20isnotcoveredbyapension
planandthatofthosethatdohaveaplan,
62percentdonotunderstandthesumthey
willreceiveuponretirementorthewaythat
sumwillbecalculated.
Weaimtoprovideouremployeeswith
thebestretirementplansavailableinthe
Israelimarket.Also,wefeelitisimportant
thatouremployeesunderstandhowto
getthebestresultfromtheirindividual
plansaccordingtotheirownpersonal
circumstances,becauseregulationin
Israelpreventsemployersinfluencinghow
employeesdeterminefutureretirement
planschemes.Therefore,in2013,we
launchedour"PlanningfortheFuture"
initiativetoeducateemployeesabouttheir
retirementprovisionsandprovidethem
withtoolstounderstandthembetter,
monitorthefinancialaspectsoftheplans
Diversity in everything we do Focus Strategic Goals Aspects Indicators
•Productdiversity
•Equalopportunityin
employment
•Supplierdiversityin
procurementpractices
•Advancingwomeninthe
community
•Diversesupplierspend(women-ownedbusinesses)to
reachatleast10%oftotalpurchasingspendby2020.
•Achievearateof50%ofglobalmanagementpositions
heldbywomenbyend2020.
•Offerproductvariantstomeetspecifichealthneeds
(obesity,diabetes,celiac,heartdisease)inourtop10
sellingbrandsby2020.
•Diversityandequal
opportunity
•Equalremunerationfor
womenandmen
•Localcommunities
•Procurementpractices
G4-LA12,
G4-SO1,
G4-EC9,
G4-LA13
Innovation and opportunityDiversityisavaluethatiscentraltothewayweworkandaninclusiveculturebenefitsallthosewetouch.It'snotjustthepeopleinour
organization-diversityisintegratedineveryaspectofourbusinessandsustainabilitystrategy.
Strauss Group: diversity and inclusion
Planning for the future"Afterattendingthe"PlanningfortheFuture"trainingsession,IrealizedIneedtomeet,forthe
firsttimeinmylife,withapensionfundcounselortolearnaboutmyrightsandwhatIcandoto
improvemypensionfundtermsandperformance.Inowhaveanupdated,improvedandmore
costeffectivepolicythatIknowwillbeimportantformeandmyfamilyinthefuture.."
Liat Elron
TrainingandLearningDepartment,StraussIsrael
andtakeownershipforcreatingoptimal
pensionplansavingsforthemselvesand
theirfamilies.ThePlanningfortheFuture
programincludedtrainingsessionsrun
byourhumanresourcesdepartmentand
externalprofessionalssupportedwith
anofferofpersonalmeetingsforeach
employeewithapensioncounselor.At
thesemeetings,employeeswereableto
changetheprovisionsoftheirpension
plansandsavingoptionstobestmeettheir
individualneeds.
1,100employeesacrosssevenStraussIsrael
sitesparticipatedintrainingsessionsand270
employees(25percentofemployeestrained)
completedpersonalcounselingsessions.
Thisprogramcontinuesinordertoreachall
StraussIsraelemployeesbytheendof2014.
CONSUMERS
PRODUCT TO MEET DIFFERENT HEALTH NEEDS
• Accessibility and distribution
• Pack sizes and portion control
• Engaging with diverse consumers
• Respecting different dietary needs
• Local tastes and preferences
• Product variants to meet
health needs
• Respecting different consumer
cultures
COLLEAGUES
ADVANCING WOMEN IN MANAGEMENT
• Recruiting from diverse
backgrounds
• Valuing age and experience
• Development opportunities
for all
• Inclusive culture
• Fair and equal remuneration
• Equal opportunity
CITIZENSHIP
WORKING WITH WOMEN-OWNED BUSINESSES
• Empowering communities
• Respecting the diversity
of the natural environment
• Supporting inclusive community causes
• Understanding local
community needs
• Diverse business partners
• Advancing small businesses
• Investing in women in the community
• Supporting inclusive public policy
| 4544 |
Weaimtoachievepositiveimpactsthrough
adiverseandinclusiveapproachinour
business.However,asdiversityhassuch
abroadscope,wehavechosentofocus
onthreekeyareasthatsupportour2020
sustainabilitystrategy:
•Colleagues:Advancingwomenin
management
•Consumers:Developingmoreproductsto
supportdiversehealthanddietaryneeds
•Citizenship:Advancingsupplierdiversity,
focusingonwomen-ownedbusinesses
andsupportingtheadvancementof
womeninourcommunities.
AccordingtoGallupWorkplaceStudies,
organizationswithinclusiveculturesdo
betterthanthosethatarenotinclusive,
delivering39percenthighercustomer
satisfaction,22percentgreaterproductivity
and27percenthigherprofitability.A
healthyorganizationembracesdiverse
peopleandviewpoints.
Strategy into actionDelivering products for diverse consumer needsWeaimtomakeourproductsaccessible
todiversepopulationsandthisincludes
providingsolutionsforpeoplewithspecific
religious,dietaryorhealthylifestyleneeds.
Weofferproductswhichdonotcontain
gluten,aresuitablefordiabetics,orare
certifiedstrictlykosheraccordingtothe
highestreligiousstandards.Forexample,
in2013,weconvertedourfreshsalads
factoryinKarmieltobeentirelygluten-
freeandalsoremovedglutenfromour
potatochipsbrand,Tapuchips.Inboth
cases,wehavereceivedglutenfree
certificationsandapprovals,thereby
broadeningthenumberofconsumers
thatcanenjoyourproductswhile
makinghealthylifestylechoicesthatare
rightforthem.
Inordertoensureourdiverse
communitiesofconsumersareaware
oftheproductswecreateforthem,we
employdifferentmarketingplatforms
withcampaignsthatmeeteach
populationgroupwherevertheyare,and
speaktothemintheirownlanguage,
respectingtheirvaluesandculture.
Working with the Jewish orthodox
community in Israel
InIsrael,about11percentofconsumers
requirestrictlykoshercertifiedproducts
(Mehadrin),andthiscommunityis
expectedtoreach18percentofthe
populationincomingyears.Straussis
thelargestadvertiserintheorthodox
sectorinIsrael.Advertisingtothe
orthodoxcommunitymustobserve
specificmethodsandlanguage,anduse
radio,billboardsandnewspapersasTV
andinternetadvertisingdoesnotreach
theseconsumers.
In2013,wecertifiedourmaindairy
factoryinIsraelaccordingtothehighest
Mehadrinkosherstandards,requiredby
theOrthodoxJewishcommunity.Infact,
duringthepastthreeyears,wehave
tripledthenumberofproductsavailable
forthoserequiringMehadrincertification
underourMegadimbrand.
Working with the Arab community in Israel
Arabconsumersmakeuponefifthof
consumersinIsrael.AdvertisingtotheArab
communitymusttakeintoaccountthe
specificpreferencesandlanguageofour
Arabconsumers.Weemployaspecialist
marketingagencytoservethiscommunity
andensurewemeettheirneeds.
ArecentmarketinginitiativeforArab
womenwasbasedonthechangingpractice
ofusingchocolateinfamilybaking.Inthe
Arabcommunity,cookeryskillsarepassed
frommotherstodaughters,includingthe
traditionalpreparationofsweetmeatsusing
cocoapowderratherthanchocolate.In
recentyears,Arabwomenareincreasingly
interestedinexpandingtheirhorizonsand
consideringotherwaysofpreparingfood.
SalmaFiyumifromtheArabcommunityin
Israelwasafinalistinthepopulartelevision
show,MasterChefIsrael.Weengaged
SalmatoshowArabwomenhowusing
chocolateinsteadofcocoapowdercan
upgradetheircakesandhowadopting
newcookingstylescanrefreshandeven
improvetheirtraditionalcuisine.The
marketinginitiativeusedamoderndigital
platforminlinewiththeArabcommunity
preferenceforonlinecontentrather
thantelevision,andincludedamini-site
withshortcookeryvideoswithSalmaand
recipesharingamongusers.Thecampaign
broughttensofthousandsofviewsforthe
videorecipes,andhundredsofwomen
sharedtheirrecipesduringthecampaign.
Equal opportunity in employmentAtStraussGroup,wemaintainaninclusive
culturewhichwelcomesemployeesfrom
allbackgroundsandencouragediversity.
Aparticularareaoffocusisensuringthat
womenhaveequalopportunitytojoinour
company,andadvancetothehighestlevels.
Webelievethishasanimportantsocialand
economiccontributionaswellashelpingus
manageourbusinessmoreeffectively.
Food Trends"Whileremainingtruetotraditional
valuesandpractices,theArabcommunity
isbecomingmoremoderninoutlook,
seekinginnovationandnewexperiences."
Fadoul Mazzawi
CEOMazzawiAdvertising
| 4746 |
In2012,welaunchedagroup-wide
programwithavisionarygoalofreaching
genderbalanceinourmanagementlevels
withatargetof50percentwomenin
managementby2015.Wecreatedan
infrastructureforimplementingprocesses
foraninclusiveworkplace,withan
emphasisonwomen.Theseincludesetting
goalsandtargets,establishingsteering
teamsandraisingawarenessamongall
managersandemployeesineachofthefive
companiesthatformStraussGroup.Gender
equalityperformanceisalsoreflectedin
seniormanagementcompensation.We
maintainedoureffortsin2013.
Someofthespecificareasweare
addressingincludeensuringthe
inclusionofwomeninourhighpotential
managementdevelopmentprogram
andexaminingourworkprocesseswith
externalrecruitmentagenciestoapply
principlesforeffectiverecruitmentof
women.Alsoin2013,weanalyzedournew
hires,promotionsandexitswithanaim
toestablishcorrelationbetweengender,
seniorityandotheraspectsrelatingto
women'sdevelopmentinStraussGroup.
Thisanalysishelpsusidentifyopportunities
toimprovegenderbalance.
Inthemeantime,wearemakingprogress,
withwomenrepresenting41percentof
ourglobalworkforceand39percentofour
managementranksin2013.
Strauss Water: a diverseemployment opportunityIn2013,StraussWaterestablishedanew
callcentertohandleincreasingcustomer
supportdemandsaspartofagrowing
business.Anopportunitytocreate
employmentforasectionofthepopulation
thathasbeenunderrepresentedinIsraeli
workplaceswasidentified.StraussWater
engagedadedicatedunitoftheManpower
Bereshitorganizationthatprovides
outsourcedcallcenterservices,employing
womenfromtheorthodoxJewish
communityinIsrael.Orthodoxwomen
areunder-representedintheworkforce.
Recentdataindicatesthat62percentof
orthodoxwomenareemployed,compared
withover80percentofwomeninthe
generalpopulation.Theorthodoxreligious
frameworkmeansthatuniqueneedsmust
beaddressedtoaccommodatereligious
andlifestylechoicesoftheorthodox
community.Beingresponsivetotheneeds
oforthodoxwomen,wegainthebenefitsof
ourinclusiveapproach.Ouroutsourcedcall
centernowemploys65women,responds
tomorethan2,000customerquerieseach
dayanddeliversa91percentsatisfaction
ratebasedonacustomersurveyinJanuary
2014.Ourexperienceshowsthatbusiness
needscanbeinperfectalignmentwith
corporateresponsibilitygoals.
Sourcing from women-owned businessesIn2013,weconductedanassessment
coveringover2,500suppliersofStrauss
Israel,withanobjectiveofunderstanding
howwearedoingintermsofprocurement
fromwomen-ownedbusinesses.
Wediscoveredthat9percentofour
suppliersarewomen-owned.Itisour
intentiontoexpandourunderstanding
ofourengagementwithwomen-owned
businessesatagloballevel,notjust
inIsrael,andsignificantlyincreasethe
proportionofourpurchasingspendwith
suchcompanies.
Women-ownedbusinessesareoftenalso
smallbusinesses,andplayasignificant
roleinlocalcommunityintegrationand
empowerment.Supportingwomen-owned
businessescreatesasocio-economicripple
effectthatcreateshealthiercommunities
andimprovesthequalityoflifeformany.
InIsrael,ofthe400,000registeredsmall
andmediumsizedbusinesses,20percent
arewomen-ownedcomparedwith33
percentinEuropeand44percentintheU.S.
Women-ownedisdefinedas51percentor
moreownershipbywomen.
A new product from a woman-owned bakeryIn2013,StraussIsraellaunchedaunique
product,PitaCrunch,anewkindofbaked
pitachips.PitaCrunchistheresultofa
collaborativeeffortbetweenStrauss's
SaltySnacksdivisionandtheOren
MeshiBakerylocatedinthesouthern
peripheryofIsrael.Thecollaboration
beganinJanuary2013whenStrauss
identifiedtheOrenMeshiBakeryasa
potentialpartnerwithexperiencein
producingpitabreadinaspecialprocess
onauniqueproprietaryproductionline.
Thelongtermstrategicpartnershipwe
establishedwithOrenMeshiincludes
collaborativeproductdevelopmentand
knowledgesharing.Sincestartingto
workwithStrauss,OrenMeshiBakery
hasmorethandoubleditsworkforceand
securedbusinessfromnewcustomers.
NB:Seniormanagementrepresentslessthan50managersacrossourglobalGroupwhichisjustover%2oftotalmanagement.
Women in the Strauss Group workforce 2011-2013
women in seniormanagement
women in middlemanagement
women in allmanagement levels
women in our total workforce
Fulfilling work"Asasupervisor,Ienjoyproviding
therepresentativesinmyteamthe
professionalandpersonalsupportthey
need,andhelpthemprovidethebest
servicetocustomers.Thisbringsme
greatsatisfactionandfulfillment."
Hadasa Arviv
Supervisor,
BereshitStraussWatercallcenter
"Straussprovided
knowledgeinbusiness
andproductionprocesses,
helpedusupgradeour
manufacturingand
implementbestpractices
inproductionandquality
assurance."
Eti Shlomi
owner,OrenMeshiBakery
201320122011
32%33%
25%
39%38%38% 41%43%44%
39%38%37%
48 | | 49
Advancing women and business in our communityInadditiontoadvancingwomenas
employees,andaspartners,wealsosupport
thewomen'sbusinesscommunityandinvest
resourceswheretheyaremostneeded.
Scholarships for the advancement of women in IsraelIn2012,StraussGroupestablished
ascholarshipprogramfortheadvancement
ofwomeninIsraelinhonorofHildaStrauss,
founderofStraussGroup.Theprogram
supportswomeninIsrael,especiallythose
fromexcludedandminoritygroups.The
scholarshipsprovidehighereducation,
empoweringwomentobecomeleadersin
theircommunities.In2013,StraussGroup
grantedhighereducationscholarships
forthesecondyear,awarding$26,000
to16youngwomenfromtheEthiopian,
BedouinandJewishorthodoxcommunities.
Mostscholarshiprecipientsarethefirstor
onlyonesintheirfamiliestopursuean
academicdegree,soourscholarshipshavethe
potentialtoimprovetheirlivesconsiderably.
The Jasmine Forum for women business ownersIn2013,welaunchedtheJasmineForum
forwomenbusinessownersthatprovides
opportunitiestolearnfromtheknowledge
andexperienceofwomenwholeadglobally
successfulbusinesses.TheForumorganizes
meetingsformemberstomeetwomen
businessleadersfromaroundtheworld,
whilecreatingalocalcommunityofwomen
businessownerstosupporteachotherin
differentways.StraussGrouphaspartnered
withJasmine,theAssociationofBusiness
WomeninIsrael,topromotewomen's
entrepreneurshipandtohelprealizethe
economicpotentialofJewishandArab
businesswomeninIsrael.OfraStrauss,
StraussGroupChairperson,servesasthe
PresidentofJasmine.
Catalyst partnersWecontinuetopromotegenderdiversity
throughourpartnershipwithCatalyst.
CatalystisaleadingU.S.-basednon-profit
organizationwithamissiontoexpand
opportunitiesforwomenandbusiness.
Catalyst'sCensusPartnersaroundtheworld
worktotracktherepresentationofwomen
onboardsandseniormanagementusing
CatalystCensusmethodology.Strauss
GroupandtheIsraelWomen'sNetwork
havebeenCatalyst'sCensusPartnersin
Israelsince2010.In2013,weconducted
thecensusforthefourthtime,providing
onceagainanup-to-dateviewofwomen
inseniormanagementandleadership
positionsinpubliccompaniestradedinthe
TelAviv100(TA-100)indexoftheTelAviv
StockExchange.
Decrease in the number
of women CEOs to 7.5%
(7.9% in 2012).
Decrease in women
executives in publicly
traded companies to 31%
(34% in 2012).
Decrease in women holding
chair positions in publicly
traded companies to 2%
(3% in 2012).
7.5%31% 2%
Women in business in Israel
Chairpersons of the board - TA100-
CEOs - TA100-
Women board members - TA100-
Women top executives - TA100-
Women in executive positions in the workforce
Women in the workforce in the workforce
7.5%(7.9%)
17.2%(16.6%)
19%(20%)
31%(34%)
47%(47%)
2%(3%)
Census pyramid* - women's status in the workforce in Israel 2013 compared to 2012 (figures in parentheses)
*ThedataonthepercentageofwomenintheworkforcearefromtheCentralStatisticsBureau2013Annual-Table12.20-EmployeesbyStatusatWorkandGender.
ThedataonthepercentageofwomeninmanagementpositionsarefromtheCentralStatisticsBureau2013Annual-Table12.18-EmployeesbyProfession,PopulationGroupandGender.
The2013censusdemonstrates
thattheIsraelibusinesssector
hasstillnotfullyembracedthe
benefitsofadvancingwomen
inmanagementpositions.This
isunfortunatebecause,as
researchhasshown,correlations
canbemadebetweenwomenin
seniorleadershippositionsand
economicgrowth.InIsrael,we
havemoreworktodo!
Source:CatalystIsraelCensus,2013
| 5150 |
Managing social and environmental risk in our supply chainMaintaininganethicalsupplychainis
importantforourbusinessandforour
stakeholdersbecauseitenablesusto
maintainbusinesscontinuityandmitigate
potentialsocialandenvironmentalrisk,
andalso,drivenbyresponsibility,ithelps
usaddressstakeholderconcernsrelating
tohumanrightsandenvironmental
stewardship.Inatransparentworld,
theactionswetakethroughoutour
supplychainareunderscrutinybyour
stakeholders,includingconsumers
thatexpectustoadheretoethicaland
responsiblebusinessstandards.Sourcing
ingredientsfromarangeofsuppliers
throughouttheworld,wemustensurewe
areabletoreassureourstakeholdersthat
sustainablestandardsareupheld.
Strategy into actionOurglobalsupplychainiscomprisedof
roughly13,860suppliersthatsupplygoods
andservicestoavalueofalmost$2billion.
Weaimtomaintainlong-termmutually
beneficialrelationshipswithkeysuppliers,
andvaluetheeffortstheymaketosupport
ourbusiness.Wherepossible,weengage
withlocalsuppliers.Thisoftenmakes
economicsenseandstrengthenslocal
economicdevelopment,whileencouraging
diversityinoursupplychain,astrategic
elementofourcorporateresponsibility
approach.In2013,52percentofourtotal
purchasingexpenditurewasforgoodsand
servicespurchasedlocally.
Supplier commitmentto sustainability Beyondtheusualtriangleofquality,price
andservice,weexpectoursuppliersto
upholdourvaluesandcomplywithour
SocialCharter.Developedin2011for
StraussIsrael,thisCharteraskssuppliersto
adoptthesamehighstandardsofcorporate
responsibilityasStraussGroup.Signature
ofourSocialCharterisaconditionofdoing
businessforallnewsuppliers.In2013,44
percentofsuppliersinIsraelhavesigned
theCharterandthisincludesallnew
suppliersbetween2011and2013.Also,
in2013,weupdatedourSupplierCharter
toreflectastrongercommitmentfrom
suppliers,includingacommitmentto
reportethicalbreachestotheStraussEthics
Officerorhotline.
In2013,wecontinuedtheimplementation
ofourSupplierEvaluationProgram,
developedin2012.Theprocessinvolves
afullassessmentofindividualsupplier's
operationsincludingquality,pricing,cost-
effectiveness,logistics,transparency,and
innovation,andprovidingfeedbacktothe
supplierwhileworkingtogethertoimprove
supplychainefficiencyandreliabilityin
constantlychangingconditions.During
2013,weassessed40suppliers.
Sustainable sourcing of key ingredients
Coffee
StraussCoffeeBVbecameamemberof
the4CCoffeeAssociationin2007,
followedbyourJVinBrazil,TresCoraçoes,
in2010.Sincethebeginningofthis
membership,StraussCoffeehaspurchased
17,000tonsof4Cverifiedcoffee.In2013,
morethan6percentofthetotalcoffee
procurementforourEuropeanandIsraeli
factorieswassustainablecoffeeverifiedby
the4CAssociation.
The4CAssociationisamulti-stakeholder
organizationcommittedtoaddressing
sustainabilityissuesinthecoffeesector.
4CmaintainsaCodeofConductwhich
providesbaselinestandardsforsustainable
purchasingandproduction.Keypillarsof
thecodeare,amongstothers,elimination
oftheworstformofchildlaborandslavery,
implementationofgoodagricultural
practices,supportforeconomicsuccessas
wellasequalrightswithrespecttogender
andeducation.
Ethical supply chain Focus Strategic Goals Aspects Indicators
•Sourcingofsustainableproducts
•Suppliercommitmenttosustainability
•Increasesustainablesourcingoftop5globalfood
ingredientsby15%byend2020(2012baseline).
•Procurement
practices
FP1,FP2
Percentage of procurement budget spent on local suppliers in 2013
52%Total
98%Brazil
78%U.S.
65%Israel
19%
Europe
52 | | 53
Cocoa
In2013,wefurtherstrengthenedour
collaborationwithBarryCallebaut,along-
standingsupplierofcocoatoStraussIsrael,
bycommittingtoalongtermsourcingof
mostofourcocoarequirements.
BarryCallebautistheworld’sleading
manufacturerofhigh-qualitychocolate
andcocoaproductsandiscommittedtoa
sustainablecocoaproduction.Oursourcing
agreementwithBarryCallebautincludes
aprogramforknowledgesharingand
developmentofcollaborationplatforms,
includinghelpingStraussGroupbuild
ourknowledgeofdifferentaspectsof
sustainablesupplyandinnovation.
Max Brenner: supporting cocoa farmers
MaxBrenner,ourpremiumchocolate
brand,alsosourcescocoathroughBarry
Callebaut,and50percentofMaxBrenner's
cocoasupplyisprocuredthroughtheBarry
CallebautQualityPartnerProgram(QPP).
TheQPPwaslaunchedin2005intheIvory
Coast,andtodayworkswithmorethan
60cooperativesrepresentingover30,000
cocoafarmersinthecountry.QPPsupports
cooperativesintheireffortstoservethe
needsoftheircocoafarmermembers.
Farmerfieldschoolsareusedtohelptrain
themoderncocoafarmerforincreased
productivityandimprovedqualityofcocoa.
OtherintegratedactivitiesoftheQPPinclude
improvingaccesstoeducation,healthcare
andcleanwater.In2013,MaxBrenner
purchased11tonsofQPPcocoausedintwo
chocolateproducts,andin2014,willlaunch
threenewbarsmadefromQPPcocoa.
AnotherinitiativeofMaxBrennerinthe
formofsustainablesourcingissupport
providedtotheBiolandscocoaprogram.In
2013,wepurchasedfourtonsofchocolate
madefromBiolandscocoaandlaunched
ourCocoaMaxChocolateTablet,a100g
darkchocolatebarthatisalsoorganicand
fairtradecertified.Thetabletisrichintaste,
helpsbuildabetterworldthrougheducation,
issustainablysourced,andenablesimproved
qualityoflifeforfarmersandtheirfamilies.A
$0.50donationfromthesaleofeachbargoes
tosupportschoolchildreninTanzania.The
fundspurchasemuch-neededschoolbooks
andsupportthebuildingandmaintenance
ofschoolfacilitiestoensuresafeand
cleanlearningenvironments.Injustthree
monthsafterlaunch,wesoldover2,300bars
generatingmorethan$1,100indonations.
TherawcocoaforCocoaMaxisharvested
fromtheBiolandsprojectinTanzania,owned
byBarryCallebaut.Biolandsisoneofthe
largestorganicsmallholdercocoaprograms
intheworldandranksasAfrica’slargest
exporterofcertifiedorganiccocoa.Biolands
worksdirectlywithsmallholderfarmersto
ensurefairpricesarepaidtothefarmers
andtoimprovethequalityofcocoaandthe
farmers’qualityoflife.AllBiolandscocoais
certifiedorganicbyIMO,theSwissInstitute
forMarketEcology.
Strauss Israel: working with farmers
Wemaintainclosecollaborationwithour
agriculturalsuppliersinIsraeltoensure
webringourconsumersthebestpossible
freshproduce,grownandsupplied
alongsustainableprinciples.Wework
withoverthirtygrowersthatsupplyus
withvegetablesforourfreshpackaged
vegetablesrangeandourvegetable-based
chilledspreads.Threeyearsago,westarted
localpurchasingoftheagriculturalraw
materialsthatweregularlyuse,including
chickpeas,eggplants,bellpeppers,squash,
beetroot,cabbage,carrots,onions,garlic,
andherbs.Tofurtherimprovethequality
ofourproduce,webegantoworkdirectly
withgrowersinIsrael,ratherthanwith
wholesalers,implementingnewstandards
andefficient,sustainablewaysofworking.
In2013,wesignificantlyexpandedthe
rangeofchilledsaladsweofferunderour
Achlabrand,includingnewvegetable
optionssuchaszucchiniandbeetroot,
allgrownlocallybyourpartnerfarmers.
Currentlyweofferarangeof45different
saladsandhummus-basedspreadsunder
theAchlabrand,whichprovidehealthy
choicesforthe1.4millionconsumers
thatchoosetheseproductstosupport
theirhealthylifestyleseverysingleday.To
supportourexpandingrangeandvolume,
in2013,weexpandedournetworkof
partnergrowers.
Tobettersupportourongoingdemand,
weintroducedathirdvariantofchickpea
inadditiontothetwovariantswehave
usedtodate.Weselectthevariantsweuse
basedontheirrobustnessagainstdisease
andthereliablevaluetheybringtoour
growers.Introducinganewvariantmeans
adaptingourhummusproductionprocess
toaccommodateslightdifferencesbetween
variants.However,ourthirdvarianthelps
protectourconsumers,andourgrowers,
frommarketdisruptionduetodifferent
weatherconditionsandotherfarming
variables.
Maintaining continuity of supply
Anexampleofsuchanissuecouldhave
seriouslyaffectedourlettucesupplyin2013.
InDecember,Israelexperiencedfivedaysof
extremeweatherconditions,withstrongwinds,
lowtemperatures,andfourtimestheaverage
rainfallfortheentiremonthofDecemberin
justfivedays.Anestimated50percentof
agricultureproduceinthecenterofIsrael
alonewasaffected,causingover$14million
inlossestoaround2,000farms.Intheregion
whereStraussIsraelsourceslettuce,almost90
percentoflettucecropsweredamagedfrom
thestormorduetodelaysintransportation
systems.Oursupportforgrowersthroughthis
periodbyhelpingthemharvestanddistribute
salvagedlettucetodifferentbuyerswascritical
forthemtomaintainbusinesscontinuity.Also,
duringthisperiod,ourconsumerswereableto
continuetoenjoyourfreshsaladproducewith
almostnodisruption.
We began to work directly with growers in Israel, implementing new standards and efficient, sustainable ways of working.
54 | | 55
Supporting our distributorsStraussIsraelmaintainsanetworkof265
independentandexclusivedistributorsthat
ensureourproductsreachourconsumers
inmorethan24,000supplyinteractions
everysingleweek.Ourdistributorsarea
keyarmofourextendedsupplychain,and
althoughindependent,theyworkwith
StraussIsraelonalong-termbasis,which
generallyspansmorethan15years.One
distributorhasworkedwithStraussIsrael
forfortyyearsandcontinuestomakea
strongcontribution.In2013,werecruited
fivedistributorsfromtheArabcommunity
asapartofamulti-yearprogramaimed
atdiversifyingourdistributorbaseand
makingourproductsaccessibletomore
consumers.Weholdanannualdistributor
conferenceandrecognizethosethatmade
anoutstandingcontributioneachyear.
Ourcloserelationshipwithourdistributors
isreflectedinahighleveloftransparency,
commitment,involvementandongoing
dialogue.Werecognizethatourdistributors
areoftentheonlyfacesofStraussthat
ourcustomerssee,soitisimportantfor
ustoensurethatweunderstandwhatis
importanttothem.Everytwoyears,we
conductaformalsurveytoobtaintheir
feedbackandunderstandtheleveloftheir
satisfactionwithStraussIsraelandthe
relationshipwithoursalesteam.In2013,
97percentofdistributorsparticipatedin
oursurveyandtheaveragesatisfactionrate
was7.37(outof10),adecreaserelativeto
thelastsurvey.Opportunitiestoimprove
thatwerenotedbyourdistributorsinclude
efficiencyoflogisticsproceduresandservice
providedbysalesanddistributionteamsat
Strauss,andthewayfinancialcompensation
islinkedtodistributorperformance.
Asaresult,wearecurrentlyimplementing
improvementsintheseareas.
Innovating with small businessesIn2013,weengagedwithasmallenterprisetodevelop
anewproduct,miniricecakes,inajointprogramwith
asharedinvestment.PerachIndustriesisafactory
employing40peoplethathassuppliedStraussIsraelwith
ricecakesforthepastsixyears.In2013,weenteredinto
ajointdevelopmentofflavoredricecakessnackstooffer
consumersahealthyalternativeforsnacking,withportion-
controlledpacksof100calorieseach.PerachIndustries
investedinnewtechnologyforanewproductionlineto
manufactureminiricecakes,andweworkedwiththe
Perachteamtodevelopauniqueprocesstodeliverthisnew
product.Followingasuccessfullaunch,PerachIndustries
enjoyedbusinessexpansionandwewereabletoprovide
moreproductalternativesforourconsumers.
| 5756 |
Preserve the planetReducingresourceconsumptionandwasteisapriority
sustainabilityissuebecausewesharetheburdenofresponsibility
withotherorganizationsandindividualstoleavetheplanetin
aconditionwhichisfitforongoingprosperityandqualityoflife
forfuturegenerations.Thereisnodoubtthatclimatechange
andweatherextremes,dwindlingresources,deforestation,soil
erosion,waterscarcity,overstuffedlandfillsandairpollution,are
allpartofthesameoverridingthreattoourlong-termprosperity.
Asacorporatecitizendrivenbyresponsibility,wemustdoall
wecantoensureweuseonlywhatweneed,operateefficiently,
manageoursupplychainwithaccountabilityandminimize
negativeimpactsonsocietyandtheplanet.Ourapproachis
basedontheprecautionaryprincipleofanalyzingenvironmental
risksinourvaluechainandputtinginplacespecificactionsacross
ourcompaniestoensurewemitigatetheserisks.
Wecontinuetoinvestinimprovingourenvironmental
managementinfrastructureandhaveincreasedourglobal
environmentalinvestmentsoverthepastfouryears,reachinga
totalofmorethan$21million.
Strategy to actionFood technology innovation through our Alpha Strauss initiativeTechnologyandinnovationiscriticalto
improvingtheefficiencyofourvaluechain.
Insomecases,innovationwillleadusto
developentirelynewproducts,whichoffer
breakthroughadvantagesinconsumer
experienceandothertangibleconsumer
benefit.Inothercases,productand
processenhancementsachievedthrough
technologyinnovationwillbringnewways
ofmaterialconsumption,manufacturing,
logistics,packaging,shelf-lifestabilityand
more,whichcanmakeourentirevaluechain
moreefficientandhelpconserveresources.
Technologyisakeytohealthychoicesfor
ourbusinessandforourconsumers.
FollowingthelaunchofAlphaStrausslast
year,wecontinuedtodiscoverandinvest
intechnologiesforgreaterefficiencies
inenergyconsumption,wastewater,
andpackaging.Wealsoformednew
Reducing resource consumption and wasteFocus Strategic Goals Aspects Indicators
•Technologyandinnovation
•Operationalexcellence
•Reduceenergy,emissions
andwaterconsumption
•Reducewasteandincrease
recycling
•Engagingemployeesin
environmentalstewardship
•Operationalizeatleastthreesignificantinnovative
producttechnologiesthatimprovesustainable
andhealthylifestylechoicesby2020.
•Reduceconsumptionofenergy,waterand
packagingmaterialsby15%pertonofproductby
end2020.
•Reducegreenhousegasemissionspertonof
productby15%byend2020(2012baseline).
•Increase%ofrecycledwastefromtotalwasteby
15%by2020.
•Materials
•Energy
•Water
•Emissions
•Effluentsandwaste
•Productsandservices
G4-EN1
G4-EN3
G4-EN5
G4-EN8
G4-EN15
G4-EN16
G4-EN18
G4-EN20
G4-EN21
G4-EN22
G4-EN23
G4-EN31
Alpha StraussWelaunchedAlphaStraussin2012withavisiontoacceleratethe
developmentoftheIsraeliFoodTechCommunity.AlphaStraussisthe
communitywecreatedforinventors,entrepreneurs,nutritionspecialists
andfoodscientistsinIsrael.Weencouragethemtocometogethertosolve
keyfoodindustrychallengesbyusingandleveragingthelocalstart-up
communitywithitsinnovativemindsandaffinityfordisruptivechange.
ThecommunityisnurturedbyStrauss,andwesupportinnovatorsthrough
knowledgesharing,financialsupportforfeasibilityassessments,accessto
equipment,researchandbusinessdevelopmentguidance.
Since 2012, our Alpha Strauss team has screened over 500 technologies, 40 are under evaluation process, 20 are in development, and 4 technologies are close to operationalization.
partnershipswithstart-upcompanies
andresearchfacilities.Throughthese
partnerships,wearegettingcloserto
operationalizingnewtechnologiesforthe
benefitoftheentirefoodindustryandits
consumers.Internally,wehavenominated
32AlphaAgentsasspecialistresourcesin
ourcompanythatareavailabletosupport
andprogressinnovativeideas.Wehosted
oursecondAlphaStraussconferencewith
participationof150entrepreneursand
representativesofinvestmentfundsand
governmentofficials.
| 5958 |
Alpha Strauss innovation biodegradable packagingOnecurrentexampleofapotentially
successfulinnovationsupportedby
AlphaStraussisanewformofflexible
biodegradablepackagingforfoodproducts.
During2013,wecollaboratedwiththeIsraeli
woman-ownedstart-upcompany,Tipa
Corp.tohelpdevelopaflexiblepackaging
product.Developingrecyclablepackaging
optionshasbeenachallengeforthe
industryandinmanycases,suchasflexible
packsforsaltysnacks,noviablesolutionhas
beenachieved.Ingeneral,only5percentof
saltysnackpackagestendtoberecycled.
WithTipa,wehopetorevolutionizethe
sustainablepackaginglandscape.
TipaCorpdevelopedauniquemulti-
layeredbiodegradablefilmintendedforthe
manufactureofflexiblefoodandbeverage
packaging.Packagingmaterialsbasedon
theTipafilmarefullybio-degradablein180
days,afterindustrialcomposting.Strauss
andTipaarecurrentlycollaboratingon
testingandmatchingthistechnologyto
packsofsaltysnacks,pilotingtheprocess
inoursaltysnacksplantinIsraeltoproduce
thefirstcommercialscalerunofsalty
snacksinbiodegradablepackagingbyTipa.
Weexpecttobereadytogotomarketby
2015.Tipa'stechnologyandpotentialhas
alreadyattractedmuchattentionand,in
early2014,Tipawassuccessfulinsecuring
fundingof$10millionfromanewinvestor.
Wearepleasedthatthesupportprovided
byAlphaStrausswasabletocontributeto
thissignificantprogress.
Alpha Strauss innovation -wastewater treatmentAnotheruniqueinnovationiscurrently
beingpilotedthroughtheAlphaStrauss
community.In2013,StraussIsrael
collaboratedwithastart-upinwastewater
technology,AMTRScientificLtd.topilot
aninnovativewastewatertreatment
device.Ourpilotprogramusedasmall
mobiletreatmentdevicetotestthe
technologyonsmallamountsofwater.
Thedeviceistransferrablebetweenour
plantsinIsraelanditseffectivenesscan
thereforebeeasilytestedondifferent
wastewatertypes.In2013,thefirstpilot
inoursaladsplantinKarmielgavegood
results,reducingsuspendedsolidsandCOD
(chemicaloxygendemand,aneffective
measureofwaterquality)waybelow
regulatorylimit.Thishastypicallynotbeen
possibleinstandardwastewatertreatment
technologies.Weplantoexpandtestingto
moreplantsin2014.
Alpha Strauss MassChallengeIn2013,ourAlphaStraussteamand
MassChallengepartneredtolaunch
afood-focusedacceleratorprogram
basedinIsrael.Theprogram,drawingon
ourfoodtechnologyexpertiseandthe
provenexperienceofMassChallengein
nurturingyoungcompaniesandideas,
acceptsentrepreneursfromaroundthe
worldwithfood-techrelatedideasor
start-upcompanies.Inpartnershipwith
MassChallenge,wewillestablishafood-
techCenterofExcellenceinIsrael,led
byAlphaStrauss.Thecenterwillhelp
entrepreneursparticipateintheglobal
MassChallengeprogramintheU.S.,with
anaimtoattractmoreentrepreneursand
technologiesandhelppositionIsraelasa
powerhouseinfoodtechnologywithglobal
reach.Thiscollaborationprovidesanother
platformfortheAlphacommunityof
entrepreneurstodeveloptheirtechnologies
andbringthemclosertomarket.
MassChallengeMassChallenge(U.S.)istheworld'slargestacceleratorforstartups,holdinganannual
technologycompetitionforthousandsofstartupsfromaroundtheworld.Accelerators
helpentrepreneursorearly-stagestart-upslaunchfull-fledgedbusinessesmorequickly
thantheywouldwithoutoutsideassistance.Helpisprovidedintheformofaccessto
advisoryresources,potentialcustomers,regulatorsandfunding.
Since 2010, the 489 start-ups accelerated by MassChallenge have raised over $472 million in funding, generated $194 million in revenue and created 3,928 jobs.
"Thisisanopportunitytotestour
productinthefield.Receiving
feedbackfromtheindustryiscrucial
forthesuccessoftheproductand
toourgrowthasacompany.Strauss
supportsusbyprovidingaccessto
theirfactoryforconductingproduct
trials,andreceivingthefeedback
weneedtoimproveourproductand
bringittomarket."
Daphna Nissenbaum
CEO,TipaCorpLtd.
In 2013, our Alpha Strauss team and MassChallenge partnered to launch a food-focused accelerator program based in Israel.
| 6160 |
Operational excellenceIn2013,withinthecontextofourmulti-
yearOperationalExcellenceprogram,which
embracescontinuousimprovementin
manypartsofoursupplychainactivities,
weplacedahighfocusonautomationof
processestocreategreaterefficiencies,
productionconsistencyandimproved
precisionandquality.Additionally,
automationremovesmuchoftheheavy
manualwork,suchaslifting,whichhelps
reduceriskofworkplaceinjury.Sincelast
year,wehavemappedourentireoperations
inIsraeltoidentifyautomationefficiency
opportunitiesandadoptedafive-year
planforimplementation.In2013,we
implementedseveralprogramsindifferent
facilitiestoaddend-of-linerobotsto
replacemanualliftingofproductcartons
topalletsandforpallettransportation
withinwarehouses.Anotherexampleis
automatedremovalofproductsthatdonot
meetqualitystandardsfrompackinglines,
improvingaccuracyandoverallproduct
qualitylevels.
Excellence in AustraliaIn2013,weexpandedourObelamanufacturing
operationstoAustralia,establishinga
manufacturingplanttodeliveravarietyof
premiumspreadsanddips,includinghummus-
basedspreadsindifferentflavorssuchasroasted
capsicum,zestyjalapenoandsavorygarlic.Our
operationsinObelaAustralianowemploy70
people.Weestablishedourmanufacturing
operationsinaccordancewiththesamehigh
operationalexcellencestandardsthatweexpect
fromourplantsallaroundtheworld.Inthefirst
yearofoperation,Obelaachievedimpressive
energyandemissionsefficiencies. Managing energy, emissions, water and wasteWecontinuetodriveoperational
efficienciesandidentify
opportunitiestoimproveour
environmentalimpactsthrough
adoptingnewtechnologies
anddifferentwaysofworking.
Throughoutourdifferentfacilities
aroundtheworld,ourmanufacturing
operationsseektooptimize
productionprocessesthrough
identifyingareasofopportunityto
usefeweroftheplanet'sresources
anddivertmorewastefromlandfill
throughrecycling.Operational Excellence is a program launched in 2009 in Strauss Israel. It includes:
• Culture of excellence• Empowering employees• Improving production metrics• Improving quality
• Streamlining operations• Lean production• Reduced resource consumption• Reduced waste• Consistent work processes• Collaboration between business units• Shared best practices• Consistent measures and metrics
Operational Excellence
Energy consumption per ton of product
GHG emissions per ton of production
Water consumption per ton of product
3.702.01
0.320.11
3.547.53Obela
2013
Strauss Group all operations
Energy intensityGJ/ton of production
Water intensitym3/ton of production
GHG emissionsintensitytons CO2e/ton of production
Change from 2012
-4%0.36 0.35-6%5.97 5.62
-9%2.97 2.692012Karmiel Salads
factory 2013
Thiswasachievedthroughdetailedattentionto
allaspectsofresourceconsumptionateverystage
ofthefactoryoperation.Annualimprovement
targetsinthefactoryareestablishedbythenine-
memberfactorymanagementteam,andresources
areassignedforimplementationofagreedplans.
Actualconsumptionismonitoredinreal-time,
enablingfactorymanagers(andalloperators
inthefactory)toseeexactlyhowthefactoryis
performingandidentifyproblemsastheyoccur,
andtakeimmediatecorrectiveaction.Progressis
reportedweeklytoallfactoryemployees.
In2013,oneprojectreducedenergyconsumption
througharecalibrationofairandcooling
compressorcontrolsystemstoattainmaximum
energyefficiency.Furtherenergysavingswere
achievedbyturningoffnon-essentialsystems
attheweekend.Forexample,wechangedthe
settingsofouricemakingsystemwhichnormally
worksthroughthenight,tostopduringthe
weekendwhilethefactoryisnotinproduction.
Watersavingswereachievedin2013through
acombinationofequipmentupgradesand
processimprovements.Filtersonthevegetables
washingsystemwerechangedtoahigherquality
alternativetoavoidblockage,andimprovements
weremadetopeelingprocessestoreducewater
consumption.
Focused improvements at Karmiel factoryInourfreshsaladsfactoryinKarmielinIsraelforexample,weachievedimpressiveresultsin2013:
| 6362 |
Group energy, emissions, water and waste performance in 2013
Overall,ourenvironmentalresultsin2013
donotfullyreflectsimilarpositiveinitiatives
atStraussplantsaroundtheworld,with
anincreaseinenergy,emissions,water
andwastelevelsonagroup-wideabsolute
basis.Werecordoverallimpactsthrough
ourfactorieseachyear–wedonotcorrect
retroactivelyforadditionoffactories.In
2013,weaddedthreesitesinEuropeto
ouroveralloperationsanddatacollection
thatcontributed11.5%increaseinoverall
energyconsumption,whichrepresents
mostofourtotalincreasethatyear.Similar
effectswerenotedacrossothermetrics.In
addition,oneofthefactoriesemploysan
unavoidablyresource-intensiveprocessfor
themanufactureoffreeze-driedinstant
coffee,havinglittleeffectonproduction
volumes,withjust2%ofoverallannual
tonsproduced,butafarmoresignificant
effectonenergyconsumption,emissions
andwaste,contributing10percent,7.5
percentand13percentrespectivelytothese
environmentalimpacts.Thishadtheeffect
ofmakingouroverallefficiencylevelsappear
worsein2013.Weareworkingtoimprove
thisposition.
Additional environmental initiatives in 2013Strauss Coffee: carbon footprint analysis
In2013,StraussCoffeeundertookacarbon
footprintassessmentontwoproducts,MKCafé
premium250gpackandChyornayaKartaGold
100gjar,toidentifyopportunitiesforreducing
greenhousegas(GHG)emissions.Carbon
footprintanalysismeasurestheGHGemissions
emitteddirectlyandindirectlythroughthelife
cycleofasingleproduct.Forcoffee,theentire
carbonfootprintincludesemissionsfrom
coffeecultivation,transportationofcoffeeto
productionfacilities,processingandpacking
atproductionfacilities,retaildistribution
ofthefinishedproduct,useofthecoffee
productbyconsumersinthecoffee-making
processinthehome,anddisposalofany
residualcoffeeandpackaging.
Inthisfirstanalysis,welimitedourscopeto
focusonthoseaspectsofthecoffeesupply
chainoverwhichwehavecontrolandcan
reasonablycollectreliabledata.Thisrelatesto
thestagesincludedfromtheportoforiginof
thecoffeetoourfinishedgoodswarehouses.
Itcoversemissionsfromtransportationof
rawmaterialstotheproductionfacilities,
emissionsfromdirectfueluseandelectricity
useattheproductionfacilitiesandemissions
relatedtoproductpackagingincluding
emissionsfromproductionandtransportation
ofthepackaging.
Ourfirststageanalysishelpedusunderstand
thedifferencesinemissionsourcesfor
differentproducts,requiringtailored
solutionsforemissionsreduction.In2014,
basedontheseanalyses,wewillfocuson
reducingGHGemissionsduringthecoffee
roastandgrindingstagesandalsointhearea
ofreducingpackagingmaterialsimpacts.In
thefuture,weintendtoexploreadditional
aspectsofthesupplychain,includingcoffee
cultivationandconsumerusephases.
Strauss Water:reducing energy consumptionWeaimtominimizetheenvironmental
impactofourWaterBarsthroughouttheir
lifecycle,andin2013,weweredelightedto
confirmcomplianceofallourWaterBar
modelswiththeEnergyStarcertification
program.EnergyStarisavoluntary
labelingprogramdesignedtoidentifyand
promoteenergy-efficientproducts.Itisa
jointprogramoftheU.S.Environmental
ProtectionAgency(EPA)andtheU.S.
DepartmentofEnergy.EnergyStar
certificationisawayofconfirmingtoour
consumersthattheyhaveselectedone
ofthemostenergy-efficientappliances
available,bothsavingmoneyinenergy
intheirhomeswhilesupportingthe
sustainabilityofourplanet.
Inaddition,atStraussWater,wehave
beenimprovingtheenvironmental
impactsofourpackaging,replacing
laminatedfilterpackswithcardboard,
alongwithotherinitiatives.
Total energy consumption increased by 15% in 2013 group-wide. On a relative basis, per ton of product, this increase was 9%.
Total water consumption increased by 14% in 2013 group-wide. On a relative basis, per ton of product, this increase was 8%.
Total greenhouse gas emissions increased by 1% in 2013 group-wide. On a relative basis, per ton of product, this decreased by 1%.
| 6564 |
Max Brenner:green disposable coffee cupsIn2013,MaxBrennerlaunched"FastMax",
alineofdisposabletakeawaypackaging
thatisenvironmentallyfriendly.Onecup
consumedperdaygeneratesaround10
kilogramsofwastepackagingeveryyear.
Aswesellmorethan600cupsperday,the
potentialforlandfillavoidanceisover6
tonsperyear.
TheFastMaxlineincludesplastic
cupsandlidsmadeentirelyfrom
plantsources,certified100percentof
wastecompostablebytheU.S.-based
BiodegradableProductsInstitute.All
ofourdifferentproductsnowhave
environmentallyfriendlyprofiles–paper
cups,coffeecupsleeves,traysandcookie
bagsaremadewithpost-consumer
recycledcontentandarerecyclable,
compostableandnontoxic.Printinguses
waterorvegetable-basedinks.NowMax
Bennercustomerscanmakepositive
choicesfortheenvironmentastheyenjoy
theirdailycoffeeandcookies.
Strauss Israel:recycling since 2011InIsrael,wecontinuetoinvolveeveryone
inrecyclingthroughourpartnershipwith
theorganizationTerraCycle.Inearly2014,
weexpandedtheprogramtoinclude
Ouremployeesarecriticalambassadors
inourprogramtoreduceenvironmental
impactsandconserveresources.They
playabigroleineveryaspectofour
operationsandhelpensureweadhere
tothebestpossibleenvironmentally
consciouspracticesaswemakeanddeliver
ourproducts.In2013,wewantedtohelp
educateandmotivateouremployeesin
StraussIsraeltodoevenmore,byshowing
themhowtheycanbenefitpersonally
intheirhomes.In2013,welaunched
ouremployeeenvironmentalprogram,
"ThinkGreenandSaveMoney".The
programaimstoprovideemployeeswith
toolstohelpthemsavemoneythrough
reducingelectricityconsumption,waterconsumption,
wasteandincreasingrecycling.Weconductedan
employeesurveyaddressingemployeeconsumption
habitsandenvironmentalbehaviorandprovided
recommendationsforimprovementbasedonthe
surveyresults.The500employeescompletingthe
surveyreceivedafinancialincentivetosupport
environmentalinvestmentintheirownhome.
Engaging employees in environmental stewardship
plasticcontainersandbottlesdiscarded
afterconsumptionofdairyproducts,
collectedinmorethan100locations
aroundthecountry,yieldingmorethan
2,000packagingunitsinjustafewweeks.
Since2011,morethan200,000salty
snackspackswerecollectedthroughthe
participationofschoolsandyouthgroups
inover650collectionpointsaroundthe
country.TheuniqueTerraCyclemodel
connectsrecyclingwithcommunity
involvement,encouragingconsumersto
bringtheirStrausspackagingwasteto
collectionpointsthroughoutthecountry.
Atthesametime,consumersselectasocial
causeandStraussIsraeldonatesalmost
$3foreach200packsrecycled.TerraCycle
repurposesthematerialsreceivedinto
affordable,innovativeproducts.
Engaging stakeholders
Ourstakeholdersincludegroupsorindividualsthatareaffectedby
ourbusinessactivities,whetherdirectlyorindirectly.Stakeholders
alsoaffectthewaywedobusinessthroughthewaytheyengagewith
usasconsumers,employees,businesspartners,customers,health
andnutritionprofessionals,localcommunities,suppliers,regulators,
environmentalassociationsandshareholders.
Weengageinadialoguewithourstakeholdersinordertounderstand
theirexpectationsandconcernsandupdatethemaboutouractivities
andimpactsontheirqualityoflife.Weaimtosupportourstakeholders
inthepursuitofhealthylifestylesbymakingmorehealthychoices
availablethroughourproductsandourdifferentbusinessactivities.
Weengageindifferentways,accordingtotheneedsofdifferent
stakeholdergroups.
Ourapproachtostakeholderengagementhasbeenredefinedto
supporta360degreeperspective.During2013,wedeveloped
aprogramandsupportingtoolstohelpmanagersunderstand
stakeholderinterfacesinallaspectsoftheirinternalandexternal
interactions,andensurethatstakeholderperspectivesaretakeninto
accountatanearlystageacrossdiversedecisionsthataremadeeach
day.In2014,weareprovidingtrainingtomanagersintheuseofthese
newtoolssothatwecanfurtheradaptourpracticestoreflectan
understandingofmultipleneeds.
In2013,werealignedthewayweviewourstakeholdergroupstobe
consistentwithour2020SustainabilityStrategy.Weagainconducted
specificconsultationwithstakeholdersforthepurposeofhelping
todefinethehighestprioritysustainabilityissuesforStraussGroup,
andtogaintheirinputasweprepareourannualsustainabilityreport.
Pleasereadmoreaboutthatinthesection"Determiningourpriority
sustainabilityissues"earlierinthisreport.Onaregularbasis,however,
wemaintainamultitudeofchannelsandformatsforengagingin
dialoguewithourstakeholders.
Stakeholder engagement in action
Our stakeholders
| 6968 |
Our colleagues include all our managers and direct employees, and all contract employees that are engaged in advancing our business activities in all of our companies around the world. Colleagues expect us to provide an empowering, safe and inclusive working environment that enables them to make healthy choices in their work and personal lives. We frequently engage with our colleagues in regular performance discussions, satisfaction surveys, a range of internal communications initiatives and many formal and informal channels so that we can understand their expectations and concerns.
Colleagues
Our consumers, and those that represent their interests, such as nutrition and diet experts, are directly affected by the range, composition, quality and availability of the products we bring to market. Consumers want quality, taste, and variety, so that they can consume our products in ways which support their own choices for healthy lifestyles. They expect us to be transparent about the ingredients we use, and provide responsive service if they have a query or concern. In this group, we also include our retail and wholesale customers that sell our products directly to consumers. We engage with our consumers and customers daily, through our call center, market research, and a wide range of interactions in the marketplace as well as through social media.
Consumers
Stakeholders that represent the citizenship dimension of our sustainability approach are a diverse group with divers interests, expectations and concerns. We engage with each group in accordance with their specific expectations and requirements of Strauss Group. Channels of dialogue include meetings, participation in conferences, working groups, discussion forums, social media and formal communications via our established corporate channels.
Partners
Industry associations
Communitygroups
Environmentalgroups
Suppliers RegulatorsShareownersand investors
Citizenship
Ofra StraussStrauss Group Chairperson•ChairofMaala,BusinessforSocial
Responsibility:Maalaisanot-for-
profitorganizationwhichaims
toadvancesustainablebusiness
practicesinIsrael.Ofracompleteda
threeyeartermasChairattheend
of2013.
•PresidentofJasmine:Jasmine,theAssociationofBusinesswomenin
Israel,wasestablishedtorealizetheeconomicpotentialofJewishand
Arabbusinesswomen.
•ChairoftheIsrael-AmericaChamberofCommerce:TheIACCisa
voluntaryorganizationdedicatedtothepromotionoftradeand
investmentbetweenIsraelandtheU.S.
Gadi LesinStrauss Group Presidentand CEO•MemberofthePrimeMinisterofIsrael’s
RoundTableForum:GadiLesinwas
selectedasoneofelevenmembersof
thiscollaborativeRoundTablewhich
aimstoaddresssocialissuesthrough
collaborationbetweenthepublic,private
andnon-profitsectors.
•ChairmanoftheManufacturers'CounciloftheManufacturers'Associationof
Israel:TheManufacturers’Associationrepresentsallindustrysectorsinthe
localandinternationalmarkets.
•DirectorofShabal(“HealthyTeethforAll”),Israel:Shabalisanon-profit
associationthatprovidesaccesstoaffordableorno-costoralhealthcarefor
underprivilegedindividuals.
Reaching out to consumersThekeytomeetingconsumerneedsis
understandingthem.Throughanintensive
programofmarketresearchandqualitative
andquantitativetools,weareabletoidentify
productinnovationthatwillprovideconsumers
withawidervarietyofhealthychoices,and
opportunitiestoleadhealthierlifestyles.
In2013,wereachedmorethan80,000
consumersinIsraelinmorethan330
specificuniquemarketresearchinitiatives.
Weemployarangeofchannels,including
socialmedia,focusgroups,internetpolling
andtargetedinterviews.Weareconstantly
adoptingthelatesttechnologiesand
advancedmethodologiestohelpdevelop
anevengreaterunderstandingofhow
consumerswanttopursuehealthylifestyles
andotherissuesthatareimportanttothem.
Strong online presenceWemaintainastrongpresenceonlineusing
ourowndigitalassetsandothersocialmedia
platformstoconnectwithourconsumers,
informthemofnewproductsandhear
theirinsights,requestsanddemands.In
2013,wedirectlyinteractedwithhundreds
ofthousandsofconsumersthroughour
differentdigitalchannels.
WemaintainFacebookpages,aTwitter
account,aYouTubeChannel,andan
Instagramaccountalongwithourown
platformssuchasourinformativecorporate
website,ourblog,our“MyStrauss”
communityinitiativeandmore.Throughout
theyear,weusetheseplatformstoengage
consumersindifferentways.Forexample,
in2013,weconductedtenAsktheExpert
eventshostedontheStraussGroupFacebook
page.Theseeventsofferedourconsumers
theopportunitytolearnfromexpertsabout
foodandnutritionrelatedtopics.Also,on
ourFacebookpagewepostacorporate
responsibilityrelatedarticleeveryMonday.
WemaintaingoodrelationswithCRbloggers
andin2013,weparticipatedin#CSRChat,an
onlineTwitterdiscussionlastingonehouron
thesubjectofourlastsustainabilityreport.
Wesupportonlineinteractionthroughour
DigitalMediaInnovationteamthatidentifies
newtechnologyplatformsfordigital
interactionswithconsumers.In2013,we
introducedtwonewplatforms.Trendimon
sharingplatformisnowusedinourMy
Strausswebsite,rewardingconsumerswith
benefitsforsharingcontentonthewebsite
andattractingnewmembers.Roojoomisa
readingtoolthathelpsconsumersinteract
withusefulcontentweprovide,including
recipes,tipsandtricksandmore.
My Strauss websiteMyStraussisawebsitewecreatedespecially
forourconsumersinIsrael,invitingthemto
takepartinourinnovationprocess,providing
feedback,offeringsuggestionsandtrying
outproductsduringthedevelopmentphase.
Attheendof2013,werelaunchedthe"My
Strauss"websitetooffercommunitymembers
improvedvaluewithbiggerdiscounts,new
producttastingandearlyadviceofnew
productlaunches.Sincethesite'slaunchin
2011,over18,000consumershavebecome
members.Theysentusmorethan38,000
ideas,leadingto28productlaunches.
Examples of voluntary governance positions maintained by our leadership are:
Engaging with industry and social organizationsStraussleadershipisactiveinseveralforums,andweparticipateinmanydifferent
groupsandassociationsbothlocallyinIsraelandaroundtheworld.
| 7170 |
What consumers need"Ourconsumerstellustheywantto
beinvolved.Theywanttobepartof
thewaywedevelopnewideasand
newproducts,andcommunicate
aboutthem.Consumerswantto
createcontent.Theywantusto
followtheirlead,listenandreact."
Ilanit Vardimon
ConsumerandMarket
ResearchDirector
The organizations we engage with on a regular basis include those that address both global and local social and environmental causes.
The United Nations Global CompactThisisastrategicpolicyinitiativeforbusinessesthatarecommittedto
aligningtheiroperationsandstrategieswithtenuniversallyaccepted
principlesintheareasofhumanrights,labor,environmentandanti-
corruption.StraussGrouphasbeenamemberoftheGlobalCompact
since2008andiscommittedtoupholdingthetenprinciplesof
responsiblebusinessandreportingtransparentlyeveryyearon
progress.www.unglobalcompact.org
CatalystCatalystisaglobalnon-profitorganizationwhichaimstoexpand
opportunitiesforwomenandbusiness.Catalyst,withthehelp
ofitspartnersaroundtheworld,performsstudiestotrackthe
representationofwomenonboardsandseniormanagementusing
CatalystCensusmethodology.StraussisaCatalystCensusPartnerin
IsraelandhasexecutedtheCatalystCensusinIsraelforthepastfour
years.www.catalyst.org
Manufacturers' Association of Israel
Straussisanactivemember,supportingthe
Associationanditssector-specificFoodIndustries
Associationinpromotingindustryinterestsand
helpingadvancecausesforthebenefitofthefoodand
manufacturingsectorsinIsrael.StraussalsochairstheAssociation's
BusinessForumonCorruptionandBribery.StraussGroupPresident
andCEO,GadiLesin,istheChairmanoftheManufacturers'Councilof
theManufacturers'AssociationofIsrael.www.industry.org.il/Eng
Maala - Business for Social ResponsibilityMaalaisanot-for-profitorganizationwhichaimsto
advancesustainablebusinesspracticesinIsraeland
publishesanannualcorporatesocialresponsibility
rankingofIsraelicompanies.StraussGrouphasparticipatedinthis
annualrankingsinceitsinceptionandin2013,achievedthehighest
possibleranking,PlatinumPlus.StraussGroupChairperson,Ofra
StrausscompletedathreeyeartermasChairofMaalaattheendof
2013.www.maala.org.il
Transparency International (TI) Israel
TransparencyInternationalisaglobalmovementthatworksto
eliminatecorruptioningovernment,businessandcivilsociety.Strauss
supportstheeffortsoftheorganizationtopromotetransparency,
ethicsandresponsibility.www.transparency.org
Access IsraelAccessIsraelisanon-profitorganizationthatpromotes
accessibilityforpeoplewithdisabilities,andsupports
theirintegrationintosociety.StraussIsraelisamember
oftheBusinessAccessibilityForum,whichincludesover
35Israelicompanies.Thismembershipconstitutesa
commitmenttopromoteaccessibilitywithinourorganizationand
throughourservicesandproducts.www.aisrael.org
The Israeli Forum for Diversity HiringThisisanon-profitorganization
advancingtheintegrationof
disadvantagedpopulationsintotheworkplaceinIsrael,establishedby
theJointDistributionCommitteeofIsrael.Weareanactivemember
oftheForum.www.diversityisrael.org.il
TRANSPARENCYINTERNATIONALthe global coalition against corruption
טל:09-8992550 פקס:09-8992551 ת.ד. 3268 בית יהושע, 40591
להכשרה המרכז הלאומי הביטוח בעצמי ושיקום מקצועי טק קריירה מטה מאבק הנכיםהיהודי-ערבי המרכז ישראל Manpower
2000 ציונות ביחד עולים כלכלי לפיתוח UJA-Federation of New York קו משווה תבת מיסודה של תבת, ג'וינט ישראל
| 7372 |
Investing in education and career opportunitiesLeap to IndustryStrauss'sfactoryinUpperNazarethinvests
inyouthemployabilityandparticipated,for
thesecondyear,inthe"LeaptoIndustry"
programthatencouragesdisadvantaged
teenstolearnaboutindustryanddevelop
skillstohelpthemsecureajobwhenthey
graduatefromhighschool.Thefactory
hiredtwelfthgradestudentsfromlocal
technicalschoolstoworkinthefactory
twodaysaweekandduringholidayswhile
completingtheirhighschoolstudies.
Workingontheproductionfloor,students
gainprofessionalskillsinarealfactory
environmentandgainconfidencein
theirabilitytocontributeinameaningful
jobinthefuture.
Window to the FutureStraussIsrael'sdairyplantinAchihudinIsrael
hasparticipatedintheWindowtotheFuture
programsince2011.Thisprogramenables
youthfromunderprivilegedcommunities
tolearnaboutthejobmarketandthe
challengesandopportunitiesofhavinga
job.Teensjoiningtheprogramarebetween
theagesof16and18andhavedropped
outofeveryothereducationalstructure.By
workingwithStraussteammembers,these
youngpeoplegainauniqueopportunity
toexperienceworkfirst-handandreceive
personalcoachingandassistance.More
than15individualshaveparticipatedinthis
programsincewestartedin2011.
Aiming for SuccessStraussWateronceagainsupportedAimingfor
Success,aprogramthatsupportsyoungadults
indevelopingcareerpaths.Wepartnered
withalocalcommunityorganizationto
supportagroupofyoung19adultsfromthe
EthiopiancommunityinIsraeltohelpthem
acquiretoolstoguidethemthroughthefirst
stepsofdecidingonacademicstudiesand
seekingemployment.20managersatStrauss
Waterparticipatedindeliveringcoursesand
providingmentorshipforthestudents.
Investing in hunger reliefInIsrael,hundredsofthousandstonsoffood
arewastedeveryyear.Thisincludesproducts
thathavereachedtheirsell-bydate,foodthat
isnotsuitableformarketing(butissuitable
foreating)forvariousreasons,andexcess
orunmarketableagriculturalproduce.Over
1.8millionpeopleinIsraelsufferfromfood
insecurityandaredesperatelyinneedofthat
samefoodthatgoestowasteeveryday.
LeketIsraelNationalFoodBankandLatet-
IsraeliHumanitarianAidarethetwoleading
non-profitfoodbanksinIsrael.Weprefer
thatthefoodwastewegenerateisputto
productiveuse,ratherthancloggingupour
landfills.Therefore,wedonateunsalablefood
toLeketandLatetfordistributiontothose
inneed.BothLatetandLeketIsraelconform
tothehigheststandardsoffoodsafetywhen
andredistributingourproducts.In2013,we
donated600tonsofunsalablefooditemsto
LeketIsraelandtoLatet,therebydiverting
wastefromlandfillandmoreimportantly,
providingnutritiousanddeliciousfoodto
thousandsofIsraeliswhoareunabletomeet
theirfoodneedswithoutsupport.
Investing in social causesWecollaboratewith40communitypartners
inIsrael,supportingarangeofsocialcauses
withafocusonemploymentfordiverse
populationsandwomen'sempowerment.Our
activepartnershipsinclude:
Yedid - The association for community empowermentWesupportemploymentcoursesforwomen
thathaveleftthejobmarketandneed
guidanceandtrainingtorebuildtheircareers.
Be-AtzmiWesupporttrainingfordisadvantaged
populationsfromdiversebackgroundstohelp
themintegrateintothejobmarket.
Kav MashveWesupportcounselingprojects
foryoungadultsfromtheArab
population.
Elem (Youth in Distress)Wesupportanemploymentproject
foryoungadultsinperipheralareas.
Economic Empowerment for Women (EEW)Wesupportemploymentprojects
forwomenfromtheJewishandArab
populations.
The Abraham FundWesupportemploymenttrainingand
communityleadershipprogramsfor
womenfromtheArabcommunities
aroundourfactoriesinthenorthern
peripheryofIsrael.
Seealsothesectionon"Diversityineverything
wedo"formoreinitiativessupportingdiversity
inemploymentandeducation.
Ourcashandproductdonationsand
employeevolunteeringeffortsalsosupport
theworkoforganizationsthroughoutIsrael
thatadvancesocialcausessuchasaccessibility
forpersonswithdisabilities,sheltersfor
disadvantagedyouthandsocio-economic
developmentinperipheralcities.
Supporting educationin Strauss Coffee RomaniaIn2013,wepartneredwithtwosocial
organizations,WorldVisionandSchoolof
Values,tolaunchathreeyearprogramofnon-
formaleducationfor100youngpeoplefrom
disadvantagedcommunities.Theprogram
includesfactoryvisitstoexposestudentsto
differenttypesofrolesinindustry.
StraussCoffeeRomaniainvitedchildrenwithspecialneedsfroma
localschooltovisitthefactoryduringStraussGroupCSRDay2013.
In 2013, we donated 600 tons of unsalable food items to Leket Israel and to Latet, thereby diverting waste from landfill and more importantly, providing nutritious and delicious food to thousands of Israelis who are unable to meet their food needs without support.
Supporting our community
| 7574 |
Community investment ($million)
Product donations cost value
Value of employee volunteering time and
management costs
TOTAL
2011 2012 2013
1.13 0.73 1.101.87 1.56 1.450.21 0.22 0.863.21 2.51 3.41
Financial donations
Wemanageourcorporateresponsibility
effortswithinaleadershipmatrixstructure
ofglobalandlocalmanagersandtrustees
whodefineandexecutestrategy,creatework
plans,andcommunicatewithemployees.
MichaelAvnerisStraussGroup’sGeneral
CounselandCompanySecretary,andis
theGroupManagementTeammember
responsibleforCR.TheCRDirectorreportsto
him.HeoverseesandupdatestheBoardof
DirectorsandGroupManagementTeamon
CRperformanceandopportunities.Theteam
responsibleforadvancingCRincludes:
•Corporate Responsibility Director,Daniela
Prusky-Sion,isresponsiblefordeveloping
globalcorporateCRStrategyandensuring
aframeworkofimplementationsacrossour
globalbusinessdivisions.Danielaalsodirects
thedevelopmentofourannualCRreport
andrepresentsStraussGroupinexternalCR
conferencesandnetworks.
•The Corporate Social Councilwascreated
in2011andiscomprisedofagroupof
seniorexecutivesrepresentingcorporate
andStraussIsraelleadership.Thecouncil
providesdirectionandsupportfor
stakeholderengagementatdifferentlevels
andhelpsensureopportunitiesfordialogue
arerealized.
•Corporate Responsibility Trusteesrepresent
businessunitsfromallStraussGroup
companiesandhelpmanageCRactivitiesin
theiroperations.Thirty-fivetrusteesmeet
annually,receivetraininginCRrelated
issues,andactasadivisionalcontactpoint
toreinforceprogress,communications
andethicalbehavior.In2013,thetrustees
supportedtheStraussGroup2020
SustainabilityStrategydevelopment,
includingparticipatinginareviewand
discussionwithGadiLesin,StraussGroup
PresidentandCEO.
•Community Leadersactascoordinators
betweenlocalcommunitypartnersandour
differentbusinessunits.Theyworkwith
communitypartnerstoidentifylocalneeds,
executeactivities,maintainrelationshipsand
engageemployeesinvolunteeringactivities.
CommunityLeadersinIsraelmeetannually
toreviewprogressandshareideas.
Governance and ethics
OurBoardofDirectorsmaintainsfivecommitteeswhichassisttheBoardincarryingoutitsduties.
Committee Purpose
Audit Committee TheAuditCommitteeischargedmainlywithoversightofthe
internalauditor,andinternalauditreports,andriskmanagement.
Financial Statements
Review Committee
ThisCommitteeisresponsibleformonitoringthefinancial
reportingandfinancialstatementsandreports.
Finance Committee TheroleoftheFinanceCommitteeisprimarilytoprovidefinancial
oversightfortheorganization.
Human Resources
and Compensation
Committee
TheroleoftheHumanResourcesandCompensationCommittee
istoensurethattheCompany'scompensationprogramis
consistentwiththeCompany’sstatedcompensationstrategyand
therequirementsofregulatorybodies.
Investment and M&A
Committee
Thisisanad-hoccommitteethatreconvenestoreview
investmentsandM&Aopportunities.
GovernanceTheStraussGroupBoardofDirectorsis
comprisedof12members,ofwhich5are
women.Fiveareindependent(includingtwo
publicdirectors).NoneoftheDirectorsare
membersoftheexecutivemanagementteam
orholdanymanagementorotherposition
intheGroup.EightmembersoftheBoard
havebeenidentifiedashavingfinancialand
accountingskillsasdefinedbyregulation.
Men Women
over 70
241
7(58%) 5(42%)
221 over 70
60-70
under 60
60-70
under 60
We manage our corporate responsibility efforts within a leadership matrix structure of global and local managers and trustees who define and execute strategy, create work plans, and communicate with employees.
Managing corporate responsibility
| 7776 |
Strauss Group Board Composition, 2013
EthicsWeaimtoensurethatweoperateinlinewith
thehighestethicalstandardsatalltimesand
maintainanethicalbusinessculture.Our
CodeofEthics,whichistranslatedintoeleven
languages,isavailabletoallemployeesateach
ofoursitesaroundtheworld,onourintranet
portal,andavailabletoallonourcorporate
website.Allnewemployeesreceiveethics
traininguponjoiningthecompany.Everysite,
factoryandlogisticscenterhasadedicated
ethicscorner,whereemployeescanfindthe
CodeofEthics,aswellasabookletillustrating
ethicaldilemmasandtheappropriate
responses.AnEthicsTrusteeisappointedin
eachofourbusinessunitsasapointofcontact
foremployeequestions,orforreporting
suspectedethicalbreaches.Thethirty-five
EthicsTrusteesinStraussGroupimplement
ethicstrainingandmonitorperformance.
New Code of Ethics e-learning moduleIn2013,welaunchedacomputerizedlearning
moduletorefreshknowledgeofourCodeof
Ethics.Themoduleprovidesanefficient,in-
depthlearningprocessandrequirespassing
ashortexamuponcompletion.In2013,
1,500employeesinIsraelcompletedthe
ethicscomputerizedlearningmodule.Other
employeeshavecompletedfacetofaceethics
trainingthroughouttheyear.
Wemaintainanopen24-hourhotlinethrough
whichStraussGroupemployeesaroundthe
worldareencouragedtoreportanybreaches
oftheCodeofEthics,withoutfearofreprisal.
Thehotlineisaccessiblethroughphone
orviatheStrausswebsite.In2013,seven
approacheswerereceivedtothehotlineand
allwereinvestigatedandresolved.
Risk ManagementWeanalyzeandassessbusiness,social
andenvironmentalrisks,andundertake
appropriatesafeguardingmeasuresaspart
ofourprecautionaryapproach.TheAudit
CommitteeoftheBoardofDirectorsof
StraussGroupsupervisesandassessesrisks
identifiedanddirectsappropriateaction
withinthecompaniesintheGroup.In2013,
weconductedafullrisksurvey.Formore
informationonRiskManagement,pleasesee
our2013AnnualReport.
ComplianceInternalcomplianceauditsbyanindependent
auditortakeplaceateachoftheStraussGroup
sitesaroundtheworld.In2013,23percent
ofoursitesandbusinessunitsworldwide
underwentanaudittomonitorcompliance
withlawsandregulationsandinternal
companypolicies.Areasoffocusincluded
ethics,preventionofsexualharassment,
safety,environmentalperformance,food
safety,informationsecurity,workplaceand
employeerights,andpoliciesregarding
donations.Subsequently,ourinternal
auditorrecommendedactionswhichweare
implementingduring2014.
Inlinewithregulatoryrequirements,Strauss
Groupmaintainscomplianceprograms
forenforcementofsecuritiesandanti-
trustlaw.In2013,weimplementeda
computerizedlearningmoduleonthese
subjects,designedforseniormanagers
andemployeesfromthefinance,legaland
communicationsdepartments.
| 7978 |
| 8180 |
ThisisourseventhannualSustainability
Reportanditdescribesourapproach
tosustainabilityandthekeyactions
wehavetakenduring2013toadvance
responsibleandsustainablepractices
inourglobalbusiness.Itisdesigned
toprovideourstakeholderswitha
transparentaccountofourimpactson
societyandenvironment.Inallcases,
datarelatestothe2013calendaryear
unlessotherwisestated.Ourlastreport
waspublishedduring2013coveringthe
calendaryear2012.
Indevelopingthisreport,wehave
consideredinputfromourprimary
stakeholders,employeesand
consumers,andadditionalstakeholders
whereappropriate.TheCorporate
ResponsibilityDirectorandother
StraussGroupexecutivesdetermined
theselectionofcontentforthisreport
basedonanassessmentofmaterial
issues,includingthoseknowntobe
importanttostakeholdersandfollowing
specificconsultationwithexpertson
prioritysustainabilityissues.
Thisreportisinaccordancewiththe
GlobalReportingInitiative(GRI)G4
sustainabilityreportingguidelinesat
Corelevel,thatrepresentsthemost
advancedsustainabilityreporting
frameworkavailabletoday.TheGlobal
ReportingInitiativeisanot-for-profit
multi-stakeholderorganizationwhich
actstoincreasethelevelofbusiness
transparencythroughsustainability
reportingamongcompanies
throughouttheworld.Themaintool
forassimilatingsustainabilityreporting
istheGRIreportingframework,which
containsdetailedguidelinesfor
reportingonsustainabilityimpacts
andprovidesaconsistentstructure
thatthousandsofcompaniesaround
theworldusetodiscloseperformance
relatedtosustainability.Over7,000
sustainabilityreportswerepublishedin
2013bycompaniesallovertheworld,
manyofthemusingtheGRIframework.
ThemostrecentversionoftheGRI
framework,G4,waslaunchedinMay
2013.Formoreinformation,pleasesee:
www.globalreporting.org.
Thisreportisinaccordancewiththe
principlesfordefiningreportcontent
setoutintheG4guidelines.Theseare:
Materiality(theissuesmostimportant
forourlong-termbusinessgrowth
andwhichareofmostimportanceto
stakeholders),StakeholderInclusiveness
(respondingtostakeholderexpectations
andinterests),SustainabilityContext
(presentingourperformancein
thewidercontextofsustainability
issues)andCompleteness(inclusion
ofalltheinformationthatreflects
significanteconomicimpactsinorder
toenablestakeholderstoassessour
performance).
Wedonotseekexternalassurancefor
ourreport,duetoresourcelimitations,
butexternalconsultantsandreporting
expertsassistinourreportpreparation
andsupportenvironmentaldata
collectionincludingscrutinyofdataand
datacollectionprocesses.Thisreport
alsocomplieswithourcommitmentto
submitanannualCommunicationon
ProgresstotheUNGlobalCompact.
MoreinformationaboutStraussGroup
canbefoundonourcorporateglobal
website,www.strauss-group.com,and
thewebsitesofoursubsidiarycompanies
(accessibleviaourglobalwebsite).
Notes to data collectionEnvironmentaldatacollectionincludesallthesiteslistedinthetablebelowonthebasisofoperationalcontrol,andcoversmore
than90%ofourtotalproductionoperations.
Country Location Main Activity Built area (m2)
Included in our data collection
2011 2012 2013
Australia Cavan,SouthAustralia Productionofdips** 2,000 N/A r a
Brazil SantaLuzia,nearBelo
HorizonteinMinasGerais
state
Productionofroastandgroundcoffee
andcappuccino.
12,800 a a a
Brazil InEusébio,inthestateof
Ceará
Productionofroastandgroundcoffee. 4,650 a a a
Brazil NatalinRioGrandedo
Nortestate
Productionofcoffee,chocolateand
cappuccino.
8,100 a a a
Brazil NovaIguaçu,inthestate
ofRio
deJaneiro
Productionoffilterpaperforfilter
coffee.
3,150 a a a
Brazil MossoroRioGrandedo
Nortestate
Productionofcornproductsanddrink
powders.
13,200 r r r
Brazil Varginha,inMinas
Geraisstate
Processingofgreencoffee. 7,300 r r r
China ShangHai StraussWateroffices. r r r
China Changzhen StraussWaterofficesandoutsourced
production.
r r r
Germany Upahl Instantcoffeeproduction. 11,608 N/A r a
Israel Achihud Productionofdairyproducts. 21,000 a a a
Israel Nazareth Productionofchocolate,
candyandgum.
35,000 a a a
Israel BeitShemesh MaxBrennerchocolates. 2,300 a a a
Israel Shderot Saltysnacksproduction. 10,000 a a a
Israel Yotvata Productionofmilkbeveragesand
enrichedmilk.
6,100 a a a
Israel Netivot Productionofdairyproducts. 2,020 a a a
Israel Carmiel Productionofsalads. 9,000 a a a
Israel SdeNitzan Cutting,mixingandpackagingoffresh
refrigeratedvegetables.
2,560 a a a
Israel YadMordechai Productionofhoneyproducts,oliveoil
andjams.
4,300 a a a
About our reporting
| 8382 |
Country Location Main Activity Built area (m2)
Included in our data collection
2011 2012 2013
Israel HaifaBay RefrigerateddistributioninIsrael. 4,735 a a a
Israel Acre Logisticscenter. 8,695 a a
Israel PetachTikva RefrigerateddistributioninIsrael. 5,790 a a a
Israel BeitShemesh RefrigerateddistributioninIsrael. 390 a a a
Israel Beersheba RefrigerateddistributioninIsrael. 4,920 a a a
Israel Zerifin RefrigerateddistributioninIsrael. 19,000 a a a
Israel Safed Productionofinstantcoffee. 5,300 a a a
Israel Lod Productionofroastandgroundcoffee
andchocopowder.
4,441 a a a
Israel PetachTikvah CorporateHeadOffices. 2,500 a a a
Israel NativHaLamedHe
Kibbutz
StraussWaterplant. 6,092 a a a
Israel OrYehuda StraussWaterheadquarters. 6,760 a a a
Israel Lod StraussWaterstorageunit. 1,250 r a a
Mexico MexicoCity Productionofchilledsaladsanddips. 1,639 N/A r r
Poland InSwadzim,nearPoznan Productionofroastandgroundcoffee. 11,540 a a a
Romania Bucharest Productionofroastandgroundcoffee
andinstantcoffee.
4,365 a a a
Russia Strunino,Vladimir
District
Productionofroastandgroundcoffee
andapackagingplantforfreeze-dried
instantcoffee,chicory,etc.
13,370 r r a
Serbia Simanovci,near
Belgrade
Productionofroastandgroundcoffee. 8,500 a a a
Netherlands Amsterdam StraussCoffeeGlobalHQ. N/A r a
UK Guildford,Surrey StraussWaterOfficesandsales
organization.
r r r
U.S. Virginia Productionofchilledsaladsanddips. 10,630 a a a
U.S. Virginia*** Sabraheadquarters a a a
U.S. Oceanside,California**** Productionofsalsadips. 3,700 r r r
U.S. Farmingdale,NY**** Productionofdairydips. 3,900 r r r
U.S. Philadelphia,Boston,Las
Vegas,NewYorkCity
MaxBrennerHeadquartersand
ChocolateBars*****
a a a
*Inaddition,selecteddatahasbeencollectedfrom55pointsofretailcoffeesalesinIsrael.
**DatafromObelaAustraliaincludesonlytotalemployeenumbers,energyandwaterconsumptionandGHGemissions.
***DatafromSabraheadquartersexcludesenvironmentaldata.
****OurSabraPlantsinOceanside,California,andFarmingdale,NYcurrentlyhavenoreportinginfrastructureinplace.Thesesitesconstitutelessthan
10%ofSabraproduction.
*****DatafromMaxBrennerU.S.excludesenvironmentaldata.
Energy consumption
BiomassusedinIsraelandSerbiais
classedasrenewablebiomass.
Carbon Emissions
Carbonemissionconversions
uselatestavailableGHGProtocol
conversionfactorsineachcountryof
operation,withtheexceptionofIsrael,
wherelocallypublishedelectricity
companyconversionfactorsareused.
Renewablebiomasshaszerocarbon
emissions(CDP).
Employees
Inour2013AnnualReport,the
numberofdirectemployeeswas
reportedas13,565inourglobal
operationsincludingcontractand
supervisedemployees,and12,426
directemployees.Employeedatainthis
reportisbasedonthetotalof12,556
directemployees.Thisgapisdueto
minordifferencesinreportingcut-off
datesbetweenthedifferentStrauss
companiesanddifferencesinthescope
ofdatacoveredinbothreports.
GRI G4 content indexG4 General standard disclosures Page/Link External
Assurance
STRATEGY AND ANALYSIS
G4-1 Provideastatementfromthemostseniordecision-maker
oftheorganization(suchasCEO,chair,orequivalent
seniorposition)abouttherelevanceofsustainabilitytothe
organizationandtheorganization’sstrategyforaddressing
sustainability.
Messagefromourleadership:page4 None.
ORGANIZATIONAL PROFILE
G4-3 Reportthenameoftheorganization. Straussataglance:page6 None.
G4-4 Reporttheprimarybrands,products,andservices. Straussataglance:page6,7 None.
G4-5 Reportthelocationoftheorganization’sheadquarters. Straussataglance:page6 None.
G4-6 Reportthenumberofcountrieswheretheorganization
operates,andnamesofcountrieswhereeitherthe
organizationhassignificantoperationsorthatare
specificallyrelevanttothesustainabilitytopicscoveredin
thereport.
Straussataglance:page7 None.
G4-7 Reportthenatureofownershipandlegalform. Straussataglance:page6 None.
G4-8 Reportthemarketsserved(includinggeographic
breakdown,sectorsserved,andtypesofcustomersand
beneficiaries).
Straussataglance:page6,7 None.
| 8584 |
G4 General standard disclosures Page/Link External Assurance
G4-9 Reportthescaleoftheorganization,including:Total
numberofemployees;Totalnumberofoperations;Net
sales(forprivatesectororganizations)ornetrevenues
(forpublicsectororganizations);Totalcapitalization
brokendownintermsofdebtandequity(forprivate
sectororganization);Quantityofproductsorservices
provided.
Page88 None.
G4-10 a.Reportthetotalnumberofemployeesbyemployment
contractandgender.b.Reportthetotalnumber
ofpermanentemployeesbyemploymenttypeand
gender.c.Reportthetotalworkforcebyemployeesand
supervisedworkersandbygender.d.Reportthetotal
workforcebyregionandgender.e.Reportwhether
asubstantialportionoftheorganization’sworkis
performedbyworkerswhoarelegallyrecognizedas
self-employed,orbyindividualsotherthanemployeesor
supervisedworkers,includingemployeesandsupervised
employeesofcontractors.f.Reportanysignificant
variationsinemploymentnumbers(suchasseasonal
variationsinemploymentinthetourismoragricultural
industries).
Page88 None.
G4-11 Reportthepercentageoftotalemployeescoveredby
collectivebargainingagreements.
46%ofourglobalworkforceiscoveredby
CollectiveBargainingAgreements.
None.
G4-12 Describetheorganization’ssupplychain. EthicalSupplyChain:page50,51 None.
G4-13 Reportanysignificantchangesduringthereporting
periodregardingtheorganization’ssize,structure,
ownership,oritssupplychain.
Therewerenosignificantchangesinour
operationsduringthereportingperiod
None.
G4-14 Reportwhetherandhowtheprecautionaryapproachor
principleisaddressedbytheorganization.
Riskmanagement:page78 None.
G4-15 Listexternallydevelopedeconomic,environmentaland
socialcharters,principles,orotherinitiativestowhich
theorganizationsubscribesorwhichitendorses.
Engagingwithindustryandsocial
organizations:page72,73
None.
G4 General standard disclosures Page/Link External Assurance
G4-16 Listmembershipsofassociations(suchasindustry
associations)andnationalorinternationaladvocacy
organizationsinwhichtheorganization:
Holdsapositiononthegovernancebody;Participates
inprojectsorcommittees;Providessubstantivefunding
beyondroutinemembershipdues;Viewsmembership
asstrategic.Thisrefersprimarilytomemberships
maintainedattheorganizationallevel.
Engagingwithindustryandsocial
organizations:page71
None.
IDENTIFIED MATERIAL ASPECTS AND BOUNDARIES
G4-17 a.Listallentitiesincludedintheorganization’s
consolidatedfinancialstatementsorequivalent
documents.b.Reportwhetheranyentityincludedin
theorganization’sconsolidatedfinancialstatementsor
equivalentdocumentsisnotcoveredbythereport.
Notestodatacollection:page81,82
Entitiesincludedinthefinancialreport
thatareexcludedfromthisreport:
•StraussWateroperationsinChina
(partnershipwithHaier)andintheUK
(partnershipwithVirgin).
•MaxBrennerfranchiseoperations:Israel,
Australia,Philippines,Singapore.
•OperationsofObelaMexico.
None.
G4-18 a.Explaintheprocessfordefiningthereportcontent
andtheAspectBoundaries.b.Explainhowthe
organizationhasimplementedtheReportingPrinciples
forDefiningReportContent.
Aboutourreporting:page80 None.
G4-19 ListallthematerialAspectsidentifiedintheprocessfor
definingreportcontent.
Ourprioritysustainabilityissues:
page18,19
None.
G4-20 a.ForeachmaterialAspect,reporttheAspectBoundary
withintheorganization,asfollows:
ReportwhethertheAspectismaterialwithinthe
organization.IftheAspectisnotmaterialforallentities
withintheorganization(asdescribedinG4-17),select
oneofthefollowingtwoapproachesandreporteither:
Thelistofentitiesorgroupsofentitiesincludedin
G4-17forwhichtheAspectisnotmaterialorThelistof
entitiesorgroupsofentitiesincludedinG4-17forwhich
theAspectsismaterial:Reportanyspecificlimitation
regardingtheAspectBoundarywithintheorganization.
Page90 None.
| 8786 |
G4 General standard disclosures Page/Link External Assurance
G4-21 a.ForeachmaterialAspect,reporttheAspectBoundary
outsidetheorganization,asfollows:
ReportwhethertheAspectismaterialoutsideofthe
organization.IftheAspectismaterialoutsideofthe
organization,identifytheentities,groupsofentitiesor
elementsforwhichtheAspectismaterial.Inaddition,
describethegeographicallocationwheretheAspectis
materialfortheentitiesidentified.Reportanyspecific
limitationregardingtheAspectBoundaryoutsidethe
organization.
Page90 None.
G4-22 Reporttheeffectofanyrestatementsofinformation
providedinpreviousreports,andthereasonsforsuch
restatements.
Therearenorestatementsofinformation
providedinpreviousreports.
None.
G4-23 Reportsignificantchangesfrompreviousreporting
periodsintheScopeandAspectBoundaries.
Therearenosignificantchangesinthe
ScopeandAspectBoundariesfrom
previousreportingperiods.
None.
STAKEHOLDER ENGAGEMENT
G4-24 Providealistofstakeholdergroupsengagedbythe
organization.
Engagingstakeholders:page68,69 None.
G4-25 Reportthebasisforidentificationandselectionof
stakeholderswithwhomtoengage.
Engagingstakeholders:page68,69 None.
G4-26 Reporttheorganization’sapproachtostakeholder
engagement,includingfrequencyofengagement
bytypeandbystakeholdergroup,andanindication
ofwhetheranyoftheengagementwasundertaken
specificallyaspartofthereportpreparationprocess.
Engagingstakeholders:page68,69 None.
G4-27 Reportkeytopicsandconcernsthathavebeenraised
throughstakeholderengagement,andhowthe
organizationhasrespondedtothosekeytopicsand
concerns,includingthroughitsreporting.Reportthe
stakeholdergroupsthatraisedeachofthekeytopics
andconcerns.
Ourprioritysustainabilityissues:page18
ExpertRoundTable:page20,21
PerspectivesfromAronCramer:page22,23
None.
REPORT PROFILE
G4-28 Reportingperiod(suchasfiscalorcalendaryear)for
informationprovided.
Aboutourreporting:page80 None.
G4-29 Dateofmostrecentpreviousreport(ifany). Aboutourreporting:page80 None.
G4-30 Reportingcycle(suchasannual,biennial). Aboutourreporting:page80 None.
G4 General standard disclosures Page/Link External Assurance
G4-31 Providethecontactpointforquestionsregardingthe
reportoritscontents.
DanielaPrusky-Sion,
GlobalCorporateResponsibilityManager
StraussGroup
Hasivim49,PetahTikvah,49517Israel
None.
G4-32 a.Reportthe‘inaccordance’optiontheorganization
haschosen.b.ReporttheGRIContentIndexforthe
chosenoption(seetablesbelow.c.Reportthereference
totheExternalAssuranceReport,ifthereporthasbeen
externallyassured.
Aboutourreporting:page80
GRIContentIndex:page83
Thisreporthasnotbeenexternallyassured.
None.
G4-33 a.Reporttheorganization’spolicyandcurrentpractice
withregardtoseekingexternalassuranceforthe
report.b.Ifnotincludedintheassurancereport
accompanyingthesustainabilityreport,reportthe
scopeandbasisofanyexternalassuranceprovided.c.
Reporttherelationshipbetweentheorganizationand
theassuranceproviders.d.Reportwhetherthehighest
governancebodyorseniorexecutivesareinvolvedin
seekingassurancefortheorganization’s
sustainabilityreport.
Aboutourreporting:page80 None.
GOVERNANCE
G4-34 Reportthegovernancestructureoftheorganization,
includingcommitteesofthehighestgovernancebody.
Identifyanycommitteesresponsiblefordecision-
makingoneconomic,environmentalandsocialimpacts.
Governanceandethics:page76 None.
ETHICS AND INTEGRITY
G4-56 Describetheorganization’svalues,principles,standards
andnormsofbehaviorsuchascodesofconductand
codesofethics.
Ourvisionandvalues:page10
Ethics:page78
None.
| 8988 |
G4-9 Scale of the organizationTotal number of employees:SeeourresponsetoG4-10below
Total number of operations:SeeNotestodatacollectionabove
Net sales:SeesectionStraussataglance
Net revenues:SeesectionStraussataglance
Total capitalization:SeeourAnnualReport2013
Quantity of products or services provided: Wesuppliedalmost500,000tonsoffoodandbeverageproductsin2013.
G4-10 Employees Total number of employees by gender 2012 2013
Male 6,939 7,394
Female 5,243 5,162
Total employees 12,182 12,556
Total number of employees by contract 2012 2013
Permanentcontract 11,979 11,928
Temporarycontract 203 628
Total employees 12,182 12,556
Total number of employees by type 2012 2013
Fulltime 11,540 11,014
Parttime 823 1,542
Total employees 12,363 12,556
Total number of employees by region and gender
2012 2013
Male Female Total Male Female Total
Brazil 2,703 1,356 4,059 2,997 1,436 4,433
Europe 889 601 1,490 994 668 1,662
Israel 2,795 2,863 5,658 2,806 2,588 5,394
U.S. 552 423 975 597 470 1,067
Total employees 6,939 5,243 12,182 7,394 5,162 12,556
Percentagemale-female 57% 43% 59% 41%
Total workforce by employees and supervised workers and by gender
2013
Male Female Total
Employees 7,394 5,162 12,556
Supervisedworkers 401 356 756
Total employees and supervised workers 7,795 5,518 13,312
InStraussIsrael,ourlocalproductdistributiontosmallretailoutletsisperformedby265independentdistributorsthatworkwithStrauss
onanexclusivebasis.Therearenosignificantseasonalvariationswhenconsideringourentireproductportfoliothroughouttheyear.
| 9190 |
G4-20 Internal Aspect Boundaries /G4-21 External Aspect BoundariesMaterial Aspects (G4-19)
Category / Aspect / Indicator Boundary
Healthy lifestyles Social:Society:Localcommunities:G4-SO1External:impactsconsumers
inallthemarketswherewe
operate.
Social:Society:Healthyandaffordablefood:FP4
Social:Productresponsibility:customerhealthandsafety:FP6
Economic:Indirecteconomicimpacts:G4-EC8,FP7
Reduce resource
consumption and
waste in our value
chain
Environmental:Materials:G4-EN1
Externak:environmental
sustainabilityinallour
markets
Environmental:Energy:G4-EN3,G4-EN5
Environmental:Water:G4-EN8
Environmental:Emissions:
G4-EN15,G4-EN16,G4-EN18,G4-EN20,G4-EN21
Environmental:Effluentsandwaste:G4-EN22,G4-EN23
Environmental:Overall:G4-EN31
Clear product
labeling and
responsible
marketing
Social:Productresponsibility:Productandservice
labeling:G4-PR3,G4-PR5 External:impactsconsumers
inthemarketswherewe
operate.Social:MarketingcommunicationsG4-PR7
Social:Productresponsibility:Productandservicelabeling:FP8
Ethical sourcing and
supply chain
Economic:Procurementpractices:FP1,FP2 External:impactssuppliers
andeconomiesinthe
marketswhereweoperate.
Diversity in
everything we do
Social:Diversityandequalopportunity:G4-LA12 Internal:impactsour
employeesandtheirpersonal
growthandopportunitiesSocial:Laborpracticesanddecentwork:Equalremunerationfor
womenandmen:G4-LA13
Social:Society:Localcommunities:G4-SO1 External:impacts
communitiesandeconomic
developmentinthemarkets
whereweoperate.
Economic:Procurementpractices:G4-EC9
Engaging our
Employees
Social:Laborpracticesanddecentwork:Employment:G4-LA1
Internal:impactsour
employees,theirsafetyand
wellbeing,andpersonal
growthandopportunities
Social:Laborpracticesanddecentwork:occupationalHealthand
safety:G4-LA6
Social:Laborpracticesanddecentwork:Trainingandeducation:
G4-LA10,G4-LA11
Specific standard disclosuresMaterial Aspects(G4-19)
DMA and Indicators Page/Link Omissions ExternalAssurance
Healthy
lifestyles
Social: Society: Local communities: G4-SO1
Percentageofoperationswithimplemented
localcommunityengagement,impact
assessments,anddevelopmentprograms.
Supportingour
community:page74,75
100%ofourcompanies
maintainlocalcommunity
engagementprograms.
None.
Social: Society: Healthy and affordable Food: FP4
Nature,scopeandeffectivenessof
anyprogramsandpractices(in-kind
contributions,volunteerinitiatives,
knowledgetransfer,partnershipsandproduct
development)thatpromotehealthylifestyles;
thepreventionofchronicdisease;accessto
healthy,nutritiousandaffordablefood;and
improvedwelfareforcommunitiesinneed.
Promotinghealthy
lifestyles:pages26-31
Raisinghealthylifestyle
awareness:page33
None.
Social: Product Responsibility: Customer health
and safety: FP6
Percentageoftotalsalesvolumeofconsumer
products,byproductcategory,thatarelowered
insaturatedfat,transfats,sodiumandsugars.
Specificdatabysales
andcategoryisnot
available.Thisisin
developmentandwe
willreportin2015.
None.
Economic: Indirect economic impacts: G4-EC8
Significantindirecteconomicimpacts,
includingtheextentofimpacts.
Promotinghealthy
lifestyles:pages26-31
None.
Economic: Indirect economic impacts: FP7
Percentageoftotalsalesvolumeofconsumer
products,byproductcategorysold,that
containincreasedfiber,vitamins,minerals,
phytochemicalsorfunctionalfoodadditives.
Specificdatabysales
andcategoryisnot
available.Thisisin
developmentandwe
willreportin2015.
None.
| 9392 |
Material Aspects(G4-19)
DMA and Indicators Page/Link Omissions ExternalAssurance
Reduce
resource
consumption
and waste
in our value
chain
Environmental: Materials: G4-EN1
Materialsusedbyweightorvolume.
Page94 Datacoverskey
materialsinIsrael
only.
None.
Environmental: Energy: G4-EN3
Energyconsumptionwithintheorganization.
Page95 None.
Environmental: Energy: G4-EN5
Energyintensity.
Page95 None.
Environmental: Water: G4-EN8
Totalwaterwithdrawalbysource.
Page96 None.
Environmental: Emissions: G4-EN15
Directgreenhousegas(GHG)emissions
(Scope1).
Page97 None.
Environmental: Emissions: G4-EN16
Energyindirectgreenhousegas(GHG)
emissions(Scope2).
Page97 None.
Environmental: Emissions: G4-EN18
Greenhousegasemissionsintensity.
Page98 None.
Environmental: Emissions: G4-EN20
Ozonedepletingsubstances.
Page98 None.
Environmental: Emissions: G4-EN21
Emissionsofairpollutants(NOx,SOxandPM).
Page98 None.
Environmental: Effluents and waste: G4-EN22
Totalwastewaterpollutantlevels.
Page98 None.
Environmental: Effluents and waste: G4-EN23
Totalweightofwastebytypeanddisposal
method.
Page99 None.
Environmental: Overall: G4-EN31
Totalenvironmentalprotectionexpenditures
andinvestmentsbytype.
Resourceconsumption:
page56
Dataprovidedisfor
totalexpenditures.
Wedonot
currentlyreport
environmental
investmentbytype.
None.
Material Aspects(G4-19)
DMA and Indicators Page/Link Omissions ExternalAssurance
Clear product
labeling and
responsible
marketing
Social: Product responsibility: Product and
service labeling : G4-PR3
Productandserviceinformationandlabeling.
Producttransparency:
page34
None.
Social: Product responsibility: Product and
service labeling: G4-PR5
Surveysmeasuringcustomersatisfaction.
Customersatisfactionand
service:page34,35
None.
Social: Marketing communications G4-PR7
Non-compliancewithregulationsconcerning
marketingcommunications.
Noincidencesofnon-
compliance.
None.
Social: Product responsibility: Product and
service labeling: FP8
Policiesandpracticesoncommunicationto
consumersaboutingredientsandnutritional
informationbeyondlegalrequirements.
Producttransparency:
page34
None.
Ethical
sourcing and
supply chain
Economic: Procurement practices: FP1
Percentageofpurchasedvolumefrom
supplierscompliantwiththecompany’s
sourcingpolicy.
Page99 Dataiscurrently
availableforour
suppliersinIsrael
only
None.
Economic: Procurement practices: FP2
Percentageofpurchasedvolumewhichis
verifiedasbeinginaccordancewithcredible
internationallyrecognizedresponsible
productionstandards,brokendownbystandard.
Page99 Wecurrentlyreport
onprocurement
practicesforcoffee
andcocoaonly.
None.
Diversity in
everything
we do
Social: Diversity and equal opportunity: G4-LA12
Compositionofgovernancebodiesand
breakdownofemployeesperemployee
categoryaccordingtogender,agegroup,
minoritygroupmembership,andother
indicatorsofdiversity.
Governance:page76
Page99
None.
Social: Labor Practices and decent work: Equal
Remuneration for women and men: G4-LA13
Ratioofbasicsalaryandremunerationof
womentomen.
Page100 None.
Social: Society: Local communities: G4-SO1
Percentageofoperationswithimplemented
localcommunityengagement,impact
assessments,anddevelopmentprograms.
Advancingwomenandbusiness
inourcommunity:page48
100%ofourcompaniesmaintain
localcommunityengagementprograms.
None.
Economic: Procurement practices: G4-EC9
Proportionofspendingonlocalsuppliersat
significantlocationsofoperation.
Ethicalsupplychain:
page51
None.
| 9594 |
Material Aspects(G4-19)
DMA and Indicators Page/Link Omissions ExternalAssurance
Engaging our
Employees
Social: Labor practices and decent work:
Employment: G4-LA1
Totalnumberandratesofnewemployee
hiresandemployeeturnoverbyagegroup,
gender,andregion.
Page101 None.
Social: Labor practices and decent work:
Occupational health and safety: G4-LA6
Typeofinjuryandratesofinjury,occupational
diseases,lostdays,andabsenteeism,and
totalnumberofwork-relatedfatalities,by
regionandbygender.
Page102 Dataisnotsplit
bygender.Some
locationswerenot
abletoprovide
absenteeism
information.
None.
Social: Labor practices and decent work:
Training and education: G4-LA10
Programsforskillsmanagementand
lifelonglearningthatsupportthecontinued
employabilityofemployeesandassistthemin
managingcareerendings.
Leadership,development
andtraining:page39
None.
Social: Labor practices and decent work:
Training and education: G4-LA11
Percentageofemployeesreceivingregular
performanceandcareerdevelopment
reviews,bygenderandbyemployeecategory.
Page103 None.
G4-EN1: MaterialsWenotethevolumesofourtopfouringredientsusedinStraussIsraelin2013.Dataforglobalpurchasesandotherlocations
isnotavailableatthistime.Weareimprovingourdataprocessesandexpecttoincreaseourreportingagainstthisindicatorin
comingyears.
Four key ingredients: Strauss Israel Tons
Cocoa 4,988
Chickpea 4,315
Sugar 16,058
Vegetableoil 4,383
G4-EN3 Energy consumptionTotal energy consumption All figures in gigajoules
2010 2011 2012 2013 Change from 2012 (%)
Fuel consumption from non-renewable sources (Scope1)
NaturalGas 413,503 403,040 421,510 591,817 40%
FuelOil 135,762 140,796 161,684 134,053 17%
DieselFuel 94,373 96,901 95,707 91,728 -4%
Ethanol 725 1,175 1,255 535 -57%
LPG 287,930 289,898 281,495 298,192 6%
Gasoline 137,325 117,527 139,298 141,010 1%
Total fuel consumption from
non-renewable sources
1,069,618 1,049,337 1,100,949 1,257,335 14%
Fuelconsumptionfromrenewablesources-coffee
biomass(Scope1)
86,520 91,317 29,734 75,323 153%
Total fuel consumption from renewable
and non renewable sources
1,156,138 1,140,654 1,130,683 1,332,657 18%
Electricitypurchasedfromgrid(Scope2) 482,608 460,340 473,932 504,855 7%
Total energy consumption (Scope 1 & Scope 2) 1,638,746 1,600,994 1,604,615 1,837,512 15%
Notes:
•Wedonotpurchaseheating,coolingorsteam,andwedonotsellelectricity,heatingcoolingorsteam
•EnvironmentaldatafromMaxBrennerU.S.operationsarenotincludedasthisisnotavailableatthistime.
•Coffeebiomassusageincreasedin2013asaresultofthecoffeemassboilerbeinginoperationforafullyear.In2012,itwas
notfunctionalforpartoftheyear.
•Theoverallincreaseinenergyconsumptionin2013ismainlyexplainedbyinclusionofsitesnotpreviouslyreported:Russia,
GermanyandHolland.
G4-EN5 Energy intensityEnergy intensity All figures in gigajoules per ton of production
2010 2011 2012 2013 Change from 2012 (%)
Scope1 2.46 2.63 2.40 2.69 12%
Scope2 1.03 1.06 1.00 1.01 1%
Total energy intensity 3.49 3.69 3.40 3.70 9%
| 9796 |
Energy intensity calculation
Ourenergyintensityratioiscalculatedpertonofproduction.IthasbeencalculatedforStraussIsrael,StraussCoffeeandSabra,
thethreeproductioncompaniesdeliveringoutputthatcanbemeasuredintons.Thesecompaniesrepresentover97%of
Strauss'senergyconsumption.Theratioincludesallenergysourcesattherelevantsites.
Notes: EnergyintensityincreasedduetotheadditionofoneplantinGermanythatmanufacturesinstantfreeze-driedcoffee.
Althoughresponsibleforonly2%oftotalproductionvolumes,energyconsumptionisalmost10%oftotalconsumption
forStraussGroup.Duetothenatureofthefreeze-dryprocess,allenvironmentalimpactsaremuchhigherthanother
manufacturingoperationsintheGroup.Wecontinuetoanalyzetheseimpactsindetail,includingLCAanalysesperformedon
coffeeproductsin2013,toidentifyopportunitiestoreduceimpacts.
G4-EN8 Water consumptionWater withdrawal All figures in cubic meters (m3)
2010 2011 2012 2013 Change from 2012 (%)
Totalwaterwithdrawnfrommunicipalwater
suppliesorotherwaterutilities
N/A N/A N/A 1,635,699
Totalwaterwithdrawnfromgroundwater N/A N/A N/A 85,828
Total water withdrawal 1,206,436 1,438,678 1,506,410 1,721,527 14%
Water intensity per ton of production 3.05 3.32 3.28 3.54 8%
Water intensity calculation
Ourwaterintensityratioiscalculatedpertonofproduction.IthasbeencalculatedforStraussIsrael,StraussCoffeeandSabra,
thethreeproductioncompaniesdeliveringoutputintons.Thesethreecompaniesrepresentover99%ofStraussGroup'swater
consumption.
Notes:
Absolutewaterconsumptionincreasedduetoadditionofsites–seenotetoenergyconsumptionabove.Similarly,water
intensityincreased.OurGermancoffeesiteconsumed13%ofthetotalGroupwaterconsumptionin2013,whiledeliveringonly
2%oftotalproductionvolumes.
G4-EN15 Greenhouse gas emissions (Scope 1) /G4-EN16 Greenhouse gas emissions (Scope 2)Greenhouse gas emissions All figures in tons CO2e
2010 2011 2012 2013 Change from 2012 (%)
Direct greenhouse gas emissions (Scope 1)
NaturalGas 23,197 22,278 23,299 32,712 40%
FuelOil 10,573 10,990 12,620 10,463 -17%
DieselFuel 6,990 7,276 7,234 6,914 -4%
Ethanol 51 83 89 38 -57%
LPG 18,653 18,821 18,279 19,352 6%
Gasoline 9,482 8,282 9,816 9,912 1%
Coffeebiomass 0 0 0 0 0%
Total direct greenhouse gas emissions 68,946 67,730 71,337 79,392 11%
Indirect greenhouse gas emissions (Scope 2)
Electricitypurchasedfromgrid 85,958 82,843 88,432 82,168 -7%
Total greenhouse gas emissions
(Scope 1 & 2)
154,904 150,573 159,769 161,560 1%
Basis for reporting on greenhouse gas emissions
GreenhousegasesincludedinthecalculationofCO2eareCO2,CH4andN2O.FuelemissionfactorsaretakenfromIPCC
EmissionsFactorDatabase.ElectricityemissionsfactorsforIsrael,GermanyandRomaniaaretakenfromthenationalelectricity
grids.AllotherelectricityemissionsfactorsareaspertheGHGProtocol.IsraelemissionsusedtheElectricityCompanypublished
ratesforthereportingyear.Prioryears2010–2011havebeenrecalculatedtoreflectthis.
Notes: AbsoluteGHGemissionsincreasedduetoadditionofsites–seenotetoenergyconsumptionabove.Similarly,GHG
emissionintensityincreased.OurGermancoffeesitegenerated7.4%ofthetotalGroupGHGemissionsin2013,whiledelivering
only2%oftotalproductionvolumes.
| 9998 |
G4-EN20 Ozone depleting substancesG4-EN21 Air pollutants / G4 EN22 Wastewater pollutantsEmissions of ozone depleting substances (ODS)
All figures in kg
2010 2011 2012 2013 Change from 2012 (%)
Emissionsofozonedepletingsubstances
(inc.R-22,507,407candR410-A)
6,068 15,791 7,023 13,296 89%
Emissions of air pollutants (NOx, SOx and PM)
All figures in tons
2010 2011 2012 2013 Change from 2012 (%)
NOx(nitrogenoxides) 93 92 139 110 -21%
SOx(sulphuroxides) 138 132 166 151 -9%
PM(particulatematter) 28 27 22 26 16%
Total emissions of air pollutants 259 251 327 286 -12%
Wastewater pollutants All figures in tons
2010 2011 2012 2013 Change from 2012 (%)
TSS(TotalSuspendedSolids) 721 1,921 921 662 -28%
COD(ChemicalOxygenDemand) 2,656 1,368 2,414 2,284 -5%
BOD(BiologicalOxygenDemand) 1,489 1,370 1,128 1,063 -6%
Total wastewater pollutants 4,866 4,658 4,463 4,009 -10%
G4-EN23 Effluents and wasteTotal amount of hazardous and non-hazardous waste
All figures in tons
2010 2011 2012 2013 Change from 2012
(%)
Percentage of total
waste 2013
Reuse 42,016 41,932 47,728 54,198 14% 73%
Recycling 4,781 14,095 9,629 7,638 -21% 10%
Landfill 14,857 14,824 15,367 12,374 -19% 17%
Hazardouswastetosafelandfill 3.76 1.03 3.74 47.65 1174% 0.1%
Total amount of hazardous and
non-hazardous waste
61,658 70,852 72,728 74,257 2% 100%
Explanation for increase in hazardous waste
TwoStraussCoffeesites(NovaandSantaLuzia)areresponsiblefor23tonsoftheincreaseinhazardouswaste,asthey
completedaone-timeclean-upofsewagetreatmentplantsandtheadditionofanewsiteinGermanyreported3tonsof
hazardouswaste.
FP1 Procurement practicesInIsrael1,435ofatotal3,272supplierssignedStraussIsrael'sSocialCharter(44%).Webelievethisrepresentsmorethan50%
ofourpurchasingvolume.
FP2 Procurement practicesCoffee:In2013,6%ofourtotalcoffeeprocurementwassustainablecoffeecertifiedby4C.
Cocoa: InStraussIsrael,100%ofcocoarequirementsarepurchasedfromsupplierscertifiedtoarecognizedstandard.59%of
MaxBrenner'scocoasupplyisprocuredfromsustainablesources(throughtheBarryCallebautQualityPartnerProgram(QPP)
andtheBiolandsproject.
G4-LA12 Diversity and equal opportunityEmployee diversity: Gender 2012 2013
Male Female Male Female
Seniormanagement 67% 33% 73% 27%
Middlemanagement 62% 38% 61% 39%
Non-management 56% 44% 58% 42%
Total employees 57% 43% 59% 41%
G4-EN18: Greenhouse gas emissions intensityGreenhouse gas emissions intensity All figures in tons CO2e per ton of production
2010 2011 2012 2013 Change from 2012 (%)
Scope1 0.153 0.156 0.151 0.159 6%
Scope2 0.187 0.191 0.175 0.164 -6%
Total greenhouse gas emissions intensity 0.340 0.350 0.326 0.323 -1%
Greenhouse gas emissions intensity calculation
OurGHGemissionsintensityratioiscalculatedpertonofproduction.IthasbeencalculatedforStraussIsrael,StraussCoffeeand
Sabra,thethreeproductioncompaniesdeliveringproductionoutputintons.Thesethreecompaniesrepresent97%ofStrauss
Group'sGHGemissions.Theratioincludesemissionsfromallfuel,electricityandrenewableenergysourcesattherelevantsites.
Thesmallreductioninemissionsintensityreflectsslightchangesindirectenergymixin2013–increasedproportionofnaturalgas.
| 101100 |
Employee diversity: Age Group
2012 2013
Below age 30
Age 30-50
Over age 50
Below age 30
Age 30-50
Over age 50
Seniormanagement 2% 71% 27% 2% 58% 40%
Middlemanagement 9% 79% 12% 41% 53% 6%
Non-management 36% 51% 13% 50% 40% 10%
Total employees 32% 55% 13% 49% 42% 9%
Employee diversity: Minority Groups
2012 2013
Male Female Total Male Female Total
Seniormanagement 5% 9% 6% 9% 15% 10%
Middlemanagement 3% 1% 2% 4% 3% 4%
Non-management 14% 12% 13% 12% 10% 11%
Total employees 12% 10% 11% 10% 9% 10%
Employee diversity: Disabled employees
2012 2013
Male Female Total Male Female Total
Seniormanagement 2.3% 0.0% 1.5% 2.9% 0.0% 2.1%
Middlemanagement 0.5% 0.3% 0.4% 1.7% 0.7% 1.3%
Non-management 1.4% 1.0% 1.2% 1.8% 1.4% 1.6%
Total employees 1.2% 0.9% 1.1% 1.8% 1.3% 1.6%
G4-LA13 Equal remuneration for women and men Ratio of basic salary men to women (% reflects the level of women salaries in proportion to men salaries)
2012 2013
Senior management
Middle management
Non-management
Senior management
Middle management
Non-management
Brazil Notreported Notreported 82% 92% 89% 100%
Europe Nofemales 83% 88% Nofemales 74% 83%
Israel 88% 90% 78% 77% 83% 81%
U.S. 95% 108% 89% 58% 81% 87%
Strauss total 91% 93% 84% 76% 82% 87%
Notes: Coffeetogoinformationwasnotavailablebyemployeecategory.Thishasbeenestimatedbasedon2012figures.Russia
andYotvatasitesareexcludedfromthisdataasinformationwasnotavailable.
G4-LA1 Labor practices and decent workNew hires by age in 2013
2012 2013 Rate of new hires in 2013 (males)
Rate of new hires in 2013 (females)
Total new hire rate (%)
Male Female Male Female
Belowage30 1,272 975 1,585 1,115 12.62% 8.88% 21.50%
Age30-50 837 513 972 554 7.74% 4.41% 12.15%
Overage50 50 23 77 42 0.61% 0.33% 0.95%
Total employees 2,159 1,511 2,634 1,711 20.98% 13.63% 34.60%
New hires by region in 2013
2012 2013 Rate of new hires in 2013 (males)
Rate of new hires in 2013 (females)
Total new hire rate (%)
Male Female Male Female
Brazil 955 519 1,116 468 8.89% 3.73% 12.62%
Europe 219 112 244 153 1.94% 1.22% 3.16%
Israel 757 687 955 813 7.61% 6.47% 14.08%
U.S. 228 193 319 277 2.54% 2.21% 4.75%
Total employees 2,159 1,511 2,634 1,711 20.98% 13.63% 34.60%
Employee turnover by age in 2013
2012 2013 Rate of turnover in 2013 (males)
Rate of turnover in 2013 (females)
Total turnover rate (%)
Male Female Male Female
Belowage30 1,343 974 972 1,137 7.74% 9.06% 16.80%
Age30-50 907 728 722 987 5.75% 7.86% 13.61%
Overage50 70 91 124 205 0.99% 1.63% 2.62%
Total employees 2,320 1,793 1,818 2,329 14.48% 18.55% 33.03%
Employee turnover byregion in 2013
2012 2013 Rate of turnover in 2013 (males)
Rate of turnover in 2013 (females)
Total turnover rate (%)
Male Female Male Female
Brazil 1,059 504 384 821 3.06% 6.54% 9.60%
Europe 253 195 222 135 1.77% 1.08% 2.84%
Israel 799 917 921 1,138 7.34% 9.06% 16.40%
U.S. 209 177 291 235 2.32% 1.87% 4.19%
Total employees 2,320 1,793 1,818 2,329 14.48% 18.55% 33.03%
| 103102 |
G4-LA6 Occupational health and safety: Injuries Injuries Injury rate Rate change
in 2013 (%)2011 2012 2013 2011 2012 2013
Brazil 210 182 231 5.06 4.39 5.21 0.82
Europe 17 24 17 1.61 2.37 1.75 -0.62
Israel 202 358 254 3.47 6.33 4.71 -1.62
U.S. 35 17 27.00 3.70 1.74 2.53 0.79
Strauss Group 464 581 529 3.88 4.93 4.46 -0.47
Lost days Lost days Lost day rate Rate change in 2013 (%)2011 2012 2013 2011 2012 2013
Brazil 3,701 8,520 6,595 89.25 205.45 148.77 -56.68
Europe 283 342 633 26.77 33.76 65.12 31.36
Israel 1,699 3,744 3,117 29.23 66.16 57.79 -8.37
U.S. 512 181 510 54.07 18.56 47.80 29.23
Strauss Group 6,195 12,787 10,855 51.78 108.42 91.48 -16.94
Absenteeism Absenteeism days Absenteesim rate Rate change in 2013 (%)2011 2012 2013 2011 2012 2013
Europe 10,879 9,953 10,444 4.12% 3.93% 4.30% 0.37%
Notes:
•Injuriesarethosewhichincurlostworkdays.Minorinjuriesarenotnoted.
•Injuriesarecalculatedper100employees.
•Datasplitbygenderisnotavailableformostlocationsatthistime.
•AbsenteeismdaysarenotrecordedinStrausslocationsexceptEurope.
•DataforEuropeincludesalllocationsexceptRussiaasdetailsareunderreview.
•NospecificoccupationaldiseasesarenotedwithinStraussGroupandthereforenosuchdataisavailable.
G4-LA11 Training and educationEmployees receiving performance reviews 2013
Male Female
Seniormanagement 14 5
Middlemanagement 352 248
Non-management 2,887 2,566
Total by gender 3,253 2,819
Total by group 6,071
Percentage of total employees 75%
Note: AllStraussGroupcompaniesaroundtheworlddonotmaintainrecordsofnon-managementperformancereviews,
althoughinmostcases,theseareperformedannually.Inseveraloperations,employeereviewsreachedcloseto100%.
Dataaboveincludesestimatednon-managementevaluationrates.
| 105104 |
UN Global Compact TheUNGlobalCompact(UNGC)isastrategicpolicyinitiativeofthe
UnitedNationswhichencouragescompaniesaroundtheworldtoadhere
totenprinciplesofresponsiblebusinessrelatingtohumanrights,labor
standards,environmentalprotectionandanti-corruption.StraussGrouphas
participatedintheUNGCsince2008.
Statement of continued support for the UN Global CompactOnbehalfofStraussGroup,Ireconfirmourcontinuingparticipationin
theUNGlobalCompact.Wecommittoupholdingandpromotingthe
tenprinciplesoftheGlobalCompactandsupportingthebroadsocial,
humanitarianandenvironmentalgoals.Wereconfirmourintentionto
maintainouradherencetotheseprinciplesandcontinuetopromotethem
withinourcompaniesandwithourbusinesspartners.Weintendtocontinue
toreportonourprogresswithinthecontextofourannualsustainability
reporting.Oursustainabilityreportsareavailableonourwebsiteforthe
benefitofallourstakeholders.
Gadi Lesin
PresidentandCEO
StraussGroup
June2014
UN Global Compact Index and GRI cross-reference tableGlobal Compact Principles GRI G4 Aspects /
Disclosures
1 Businessesshouldsupport
andrespecttheprotectionof
internationallyproclaimedhuman
rights.
HumanRightsAspects RespectinghumanrightsatStraussisacorevalue.
Weconductourbusinessresponsiblyaccordingto
thehighestethicalstandards,whichencompass
respectforallhumanbeings,andacknowledgement
oftheirrights.Weworkwithsuppliersinoursupply
chaintoensuretheyareawareofourstandards
relatingtohumanrightsandencouragethemto
adoptsimilarstandards.
2 Businessesshouldmakesurethat
theyarenotcomplicitinhuman
rightsabuses.
HumanRightsAspects
LocalCommunities
Aspects
3 Businessesshouldupholdthe
freedomofassociationandthe
effectiverecognitionoftherightto
collectivebargaining.
G4-11
FreedomofAssociation
andCollective
BargainingAspect
Labor/Management
RelationsAspect
Werespecttherightsofemployeestofreedomof
associationandcollectivebargaining.Wemaintain
acollaborative,openandpositiverelationshipwith
employeesandaddressissuesrelatingtotheirrights
inapositivemanner.
4 Businessesshouldsupportthe
eliminationofallformsofforcedand
compulsorylabor.
ForcedandCompulsory
LaborAspect
Wedonotengageinanypracticewhichcould
beconstruedasforcedlabor.AllStraussGroup
employeesareemployedwithintheprovisionsofthe
lawandoftheirownfreewill.
5 Businessesshouldsupportthe
effectiveabolitionofchildlabor.
ChildLaborAspect Werespectandsupporttherightsofallchildren,
andwearecommittedtopreventingharmand
activelysafeguardingtheirinterests.Wedonot
employchildreninanypartofourbusiness.
6 Businessesshouldsupportthe
eliminationofdiscrimination
inrespectofemploymentand
occupation.
G4-10
LaborPracticesand
DecentWorkAspects
Wemaintainapolicyofequalopportunity
andmaintaininclusivepracticesfornewand
currentemployeesinallmattersrelatingtotheir
employmentwithStraussGroup.
7 Businessesshouldsupporta
precautionaryapproachto
environmentalchallenges.
EnvironmentalAspects Weadoptenvironmentally-orientedpracticesin
allouroperationsandhaveestablishedtargetsto
reduceourimpactsontheenvironment.Weaimto
drivesuchpracticesthroughoursupplychainand
worktoidentifyfoodtechnologiesthatsupport
efficientfoodsupplyandareductioninfoodwaste.
8 Businessesshouldundertake
initiativestopromotegreater
environmentalresponsibility.
EnvironmentalAspects
9 Businessesshouldencourage
thedevelopmentanddiffusion
ofenvironmentallyfriendly
technologies.
EnvironmentalAspects
10 Businessesshouldworkagainst
corruptioninallitsforms,including
extortionandbribery.
Anti-CorruptionAspect
PublicPolicyAspect
Wearecommittedtobehavingwithintegrityandact
againstallformsofcorruption.
Thank you!ThankyoufortakinganinterestinourSustainabilityReportand
wesincerelyaskyoutoconsiderprovidingyourfeedbackwhich
willhelpusimprovetomeetyourneedsmoreeffectively.Please
alsovisitourwebsite,www.strauss-group.com,whereyouwillfind
additionalinformationandourCorporateResponsibilityblog,
whichisupdatedregularly.
Weacknowledgethehardwork,passionandcommitment
ofallStraussemployeeswhocontributetoourbusinessand
sustainabilityperformance,andtoover100employeeswhohave
specificallycontributedcontentforthisSustainabilityReport.
Credits:
Wewouldliketodeeplythanktheprofesionalswhoworked
withusonthisreport,gatheringandprocessingdata,and
producingthereport:
BeyondBusinessLtd(contentandcopy)
SherConsultants(environmentaldata)
StudioMerhav(graphicdesign)
LindaGitter(Translationandediting)
ErezBenShahar(Photography)
Wewelcomeyourcomments,queries,
suggestionsandgeneralfeedbackonthisreport.
Wepromisetorespond.
Pleasecontactusat:
DanielaPrusky-Sion,
CorporateResponsibilityManager
StraussGroup
Hasivim49,PetahTikvah,49517Israel
Feedback on this Report
www.strauss-group.com