strategic plan ets-nopoly 2012 2016 julie bozzi
TRANSCRIPT
M
LO
SE
TURN
Business
Str
ate
gic
Go
al
Key StrategiesKey StrategiesKey StrategiesStrategic
Roadmap
Problems
We’ve asked the
business how IT in the
state helps or hinders
the states service
delivery
Problems
We’ve obtained the
business view of what
is wrong with state IT
Service Choice
Provide reliable, agile
and flexible statewide
service choices
Enable Growth
Enable growth and
statewide
transformation
opportunities
Optimize
Investments
Optimize statewide IT
investments
Milestone
Miles
ton
eMilestone
Mile
sto
ne
Yo
ur
pro
ject
tea
m
ca
lls
yo
ur
Ga
ntt
ch
art
a "
Can
't"
ch
art
!
Mo
ve B
ack
2 S
pa
ces.
Problem themes
restated into
guiding
principles!
Roll Again.Move Back 1 Space.
Ughhh!
Working on the
solution, instead of
defining the problem
Analyze, decipher,
group problems into
problem themes
Roll Again.
Whiteboard
accidently erased!
Go to Re-work!
Roll
Again
.
No time to test
Scop
e u
nw
ritten
"Hey, while you’re in
there....."
Go to Re-work!
Loss of staff to
higher priority
Go to Re-work!Roll Again.
Un
dern
eath
the
Ta
ble
Th
ere
's n
o p
roje
ct
supp
ort, p
roje
ct die
s
Decis
ion
man
ag
em
en
t to
ol
no
t w
ork
ing
Roll A
gain
.G
o to
Re
-work
!
Dra
w O
rgan
izatio
na
l
Overh
ead
Card
.Draw Organizational
Overhead Card.
BusinessGuiding
Principle
Guiding
Principle
Go
to
Re
-work
!
Str
ate
gic
Go
al
Str
ate
gic
Go
al
Str
ate
gic
Go
al
Str
ate
gic
Go
al
Str
ate
gic
Go
al
1
Ex
pa
nd
Se
rvic
e
Expan
d s
tate
wid
e I
T
serv
ice b
y o
fferin
g
ne
w s
erv
ices a
nd
att
ract
ing
new
custo
mers
2
Su
pp
ort
Bu
sin
es
s
Sup
po
rt c
usto
me
r
bu
sin
ess in
itia
tive
s
3
Pro
acti
ve
Se
rvic
e
Pro
vid
e p
roa
ctiv
e
custo
mer
serv
ice
4
Op
tim
ize
&
Pro
tec
t
Res
ou
rce
s
Op
timiz
e to s
up
port
ag
ile,
relia
ble
an
d
secure
se
rvic
es
6
Rem
ain
Co
mp
eti
tiv
e
Imple
men
t eff
icie
nt
pro
cesses,
rate
s, a
nd
know
yo
ur
clie
nts
bu
sin
ess n
ee
ds
5
Le
vera
ge
Mu
lti-
So
urc
ing
Ena
ble
acc
ess to
specia
lize
d v
end
ors
an
d t
o m
an
ag
e
thro
ug
h p
eak
work
loads
All g
oa
ls h
av
e
me
as
ura
ble
en
d
sta
te o
bje
cti
ve
s!
Offer development
opportunities
Manage Services
Identify and resource
key services
Acquire other services
Manage
Expectations
Manage to specific
service levels
Resolve problems
before customers
impacted
Deliver Quality
Architect to
documented business
requirements for
security, speed of
delivery, utilization
and reliability
Tactics are
defined and link
to the goals’
strategies and
objectives!
Strategic
RoadmapStrategic
Roadmap
No change plan for
the roadmap?
Schedule Tactics
Do the strategies have
implementable
tactics?
Does each tactic have
a strategic timeline?
Are the tactics
prioritized?
Scope Tactics
Are we in scope?
Are work efforts
scrutinized to support
strategic roadmap?
Are we unknowingly
altering our goals?
Fund Tactics
Tactics supported by
one or more projects /
work efforts
Funded tactics
determine project
support
Ou
tco
me
Go
to R
e-w
ork
!
Ou
tco
me
Ou
tco
me
Ou
tco
me
s a
dd
va
lue
to ru
nn
ing
the
bu
sin
es
s o
f
sta
te
go
ve
rnm
en
t!
Inte
gra
ted
Ac
tive
Dire
cto
ry
Ena
ble
use
and
access to
sta
tew
ide
share
d IT
sys
tem
s
an
d d
ata
New
Sy
ste
ms
&
Le
ga
cy
Rep
lace
men
ts
Pro
vides te
chno
logy
solu
tions th
at s
up
po
rt
the
cha
ng
ing b
usin
ess
en
viron
men
t
Sta
tew
ide
Em
ail
& C
ale
nd
arin
g
Ena
ble
sin
gle
syste
m
for s
tate
com
mu
nic
atio
ns a
nd
colla
bora
tion
Ou
tco
me
Ou
tco
me
Mo
bile
De
vic
es
Allo
ws s
taff to
effe
ctive
ly work
from
mu
ltiple
locatio
ns
thro
ug
ho
ut th
e d
ay
Relia
ble
Sy
ste
ms
Sta
te s
yste
ms a
re
relia
bly a
vaila
ble
for
sta
ff, citiz
en
s, a
nd
priva
te b
usin
ess u
se
Ou
tco
me
En
ha
nc
ed
Se
cu
rity
Ensure
that a
ll sta
te
bu
siness a
nd
data
supp
orte
d b
y
techn
olo
gy is
secu
re
at re
st an
d in
tran
sit
La
te e
qu
ipm
en
t
de
live
ry
Sched
ule
slip
s, te
am
go
es to
overtim
e
Guiding
Principle
Av
aila
bil
ity
Mg
mt