strategic higher education information technology (it)
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Strategic Higher Education Information Technology (IT). Presented at the IT Forum Jerry DeSanto, Ed.D. VP For Planning and CIO, University of Scranton September 19, 2013. Context. Higher Education industry under tremendous pressure to: Enhance Quality Enhance Access Reduce Costs. - PowerPoint PPT PresentationTRANSCRIPT
Presented at the IT Forum
Jerry DeSanto, Ed.D.
VP For Planning and CIO, University of Scranton
September 19, 2013
Strategic Higher Education Information Technology (IT)
Higher Education industry under tremendous pressure to:Enhance QualityEnhance AccessReduce Costs
Context
What role can IT play in helping addressthese pressures?
EnrollmentStrategic FinanceNew Program Development
At Scranton—Presidential Imperative
Bring Your Own Device (BYOD)
Cloud/Virtual Services
Big Data/ Business Intelligence
Business Process Improvement
Flipping the Classroom
Business Innovation/TransformationOn-line Education and MOOCs
IT Strategic Opportunities
Personalization
Mobile
Requires Robust Network
Application Virtualization (licensing issues)
Support
Could help shift costs
BYOD
Numerous possibilities for driving efficiencies
Data centers, storage, applications (SaaS), managed processes
Speed to implementation superior
Lower up front costs. Longer term cost savings are questionable
Security issues still operative
Cloud/Virtual Services
Institutions sitting on huge repositories of unleveraged data assets
What questions need to be answered
Data driven decision-making
Data as a competitive tool
Big Data/Business Intelligence
Despite the wide-spread adoption of ERP systems many institutions still cling to inefficient processes
BPI can both save money and improve customer services
CRM systems (many cloud based) are being implemented at many institutions, including Scranton
Many contend that this area could represent IT’s greatest contribution
Business Process Improvement (BPI)
Moving to Student-Centered Learning
New Pedagogical Paradigm
Tech-Infused or Enhanced Learning
A move away from the traditional lecture
Flipping the Classroom
Business Transformation throughOn-line Learning and MOOCs
MOOCs (Massive Open On-line Courses)
What?Why?Disruption?Revolution orEvolution?
Correspondence Courses 1960sTV CoursesInteractive Video Courses Traditional On-Line Education 2000sMIT Open CoursewareCarnegie Mellon Open LearningMOOCs 2010s
History of Non-Traditional Education
CourseraedXUdacityUdemy
MOOC Providers
Faculty Create/Author the Course and the Pedagogical Methods used
The Course is Engineered on an LMS Platform Hosted Somewhere on the Internet
Students Register and EngageContent is Delivered on a Schedule with a Start
DateShort Taped Lectures, discussion groups, videos,
readings, assessments
How do MOOCs Happen?
Small Class Sizes
Instructor Engagement
Instructor/Peer Learning
Assessments Graded
Pay Tuition/Fees $$$
Credit/Credential Earned
High Completion Rate
Part of Accredited Offerings by Specific Institution
On-Line vs. MOOCs
Enormous Class Sizes
Instructor(s) Monitoring (with help)
Collaborative Learning
Self/Peer Assessments dominate
No or Very Low Cost $$$
Credit/Credential—very few examples to date
Very Low Completion Rate (< 10%)
Generally not Part of Accredited Degree Program
On-Line MOOCs
Distributed Global Learning for the Masses
Access at No/Little Cost Casual Intellectual Enrichment Faculty/Institution Prestige Factor
—Enhancing Brand and Reach Perhaps a stalking horse for some Rich Data Mining
MOOC Advantages
Absent Viable Financial Model (who is going to pay for development and infrastructure?) Future Advertising Model?
Validity--Given the Low Completion Rates
Credentials, Credentials (which schools will recognize successful completion?) Students want credentials!!
Can the Credit(s) count toward traditional degree programs?
Accreditors?? How do we assess?
MOOC Challenges
Partnership between Google and edX-------------MOOC.org
120,000 Students sign up for MOOC focused on unleashing student creative talents (Coursera and PSU)
Some faculty are withdrawing their MOOC’s out of concern that states will decide to reduce higher education funding
Latest Developments
Convergence of On-Line Service Enablers
Institutions’ On-Line Service Needs
LMS Providers such as Blackboard,Desire to Learn, Canvas, Moodle, etc.
MOOC Providers such as Coursera,Udacity, edX, etc.
On-Line Facilitatorssuch as Deltak, Bisk,Pearson, etc.
On-Line Education is Destined to Grow. Most Universities are Struggling with their
Overall On-Line Strategy
What is Most Likely, is the Continued Evolution of a Hybrid/Blended Model of Education that Utilizes Combinations of Classroom, On-Line, and Experiential/Innovative Learning
MOOCs may play a role in this evolution, but are unlikely to permanently change educational paradigms. “One Spice on a Spice Rack..” Brian Voss, AGB
Institutions will come to decide how extensively they will embrace the Hybrid/Blended Model and MOOCs based on Mission, Size, Finances, Market Pressures, and Preferences
Questions?