strategic alignment for leadership in diversity and inclusion

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Copyright © 2005-2011 Hillview Partners Network LLC | hillviewpartners.com | johnrdallasjr.com | 312.643.8000 | [email protected]

Opening EyesOpening Minds Opening Hearts

Strategic Alignment in Leadership forExcellence in Diversity and Inclusion

A HILL Climbing Expedition™Presented by:

Diversity and InclusionCenter of Excellence

Tyronne Stoudemire Meeting Chair

Thursday28 July 201111:30 A.M.-1:00 P.M.

Online Streamed Live from:100 Half Day RoadLincolnshire, Illinois 60069

Aligning Our Thoughts and Actions

Digging, drilling and thinking deeper forreaching, climbing and standing higher…

John R. Dallas, Jr.

Founder and Chief Alignment Officer (CAO)

Hillview Partners Network LLC

Consultants | Coaches | Speakers

[email protected]

hillviewpartners.com

weneedtohaveaword.com

johnrdallasjr.com

A Vantage Point to Your Advantage™

Introducing

John DallasToday’s Thought

Leader and Climbing Guide

2

Since 2005 leading Hillview, a network of independent professionals in fields of strategic alignment

President since 1974 of five prior technology-based B2B and B2C service companies:

1. Chicago Title Credit Services, Inc., Chicago / consumer and commercial credit data services

2. CreditComm Services LLC, Fairfax, VA (DC area) / consumer credit data services

3. Market Access Resources Corp., New York / consumer credit data services

4. Group Concepts Capital Corp., New York / consumer credit data services

5. National Business Intelligence Corp., New York / editorial services and electronic publishing

Chairman, Advisory Board, UrbanPonics LLC, a hydroponics (soil-less) grower of produce and flowers

Moderator, Greater Chicago Thought Leadership Forum (ThoughtForum) at Gleacher Center

Leader in inclusive multicultural education and leadership development initiatives for business owners

Keynote speaker, meeting moderator, workshop facilitator, interviewer, and panelist

Guest lecturer at universities, colleges, and other schools

Volunteer leadership in economic development, civic affairs, arts, education, and churches

Majored in Journalism and Mass Communications, Pittsburgh’s Duquesne University,

continued studies in New York at Columbia University



Digging, Drilling and Thinking Deeper forReaching Climbing and Standing Higher

Our Alignment Assignment:Begin from Within

HILL Climbing Expedition toward Greater

Wisdom | Courage | Patience

Views from Hills, Not from Plains,Mountaintops, or Ivory Towers

A Vantage Point to Your Advantage

John R. Dallas. Jr.Chief Alignment Officer (CAO)

Hillview Partners Network LLC

In In In In In In

Out Out Out Out Out

Importance of Being Alert to Your Patterns of In-and-Out Listening

Today please listen more “hearingly” − and with a “third ear.”

4

Copyright © 2005-2011 Hillview Partners Network LLC


To win points today, the ball is in your court . . .

In meetings with one or many, for you to gain value you must monitor your in-and-out engagement. Yes, keep your own score.

5

││││ Crosshatch marks for “first-time-heard” items

P Pivots you identify as you turn toward new views

? Question marks if you “need more information”

O “O” for moments you were Out Listening ( + or -)

T “T” for takeaways for you to use/share TODAY

Sustaining All-Important Focus on Your Engagement

6



7

ER triage professionals will ask

if you are alert and oriented (A&O) to:

1. Your Name?

2. This Place (i.e., a hospital’s ER)?

3. Today’s Date?

4. Your Purpose for being in the ER?

Medical Alignment Acronym Borrowed from Traditional Emergency Room Triage

Strategically Aligned?

8

Prospective Buyers

Schools &

Universities

The Media

Buyer

Regulatory

Authorities

Federal YOU

Outsourcing

Economic RealityBoards

Committees

Strategic

AlliancesPolitics

WHO?

Past, Current and

Future EmployeesSocial Media

Competition

Networking

Public

Quality Control &

Best Practices

Family

Life!

Credit

Q&R

Ad Agencies

IT/MIS

V

E

N

D

O

R

S

Associations &

Foundations

Teams

Diversity

IRS

Faith

Law

City Hall

Global Needs

& Realities

E-Commerce

PR

The HILL Model™

Seller

HR

http://linkedin.com/pub/john-r-dallas-jr/0/3b/668

9

Actual Recent Example of a Blueprint for Misalignment from the Pentagon

Reversing Risk of Misalignment in Motivation, Imagination and Innovation

10

Asking yourself or others,

“Where do things stand?”

is not the right question.

Change is ceaseless. Views

toward where people and

things are moving focus

your thoughts and vision to

identify direction and

velocity of momentum.



12

Fully responsible leaders will ask if you are

alert and oriented (A&O) to each situation’s:

1. Strengths (first and foremost!)

2. Weaknesses

3. Opportunities

4. Threats

To achieve strategic alignment of people and things, you must remain . . .

The task of leadership is to create

an alignment of strengths, making

our weaknesses irrelevant.”

− Peter Drucker


1. Lead people

2. Manage things

3. Align people and things


Fully Responsible Leaders:

Economic imperatives

Performance imperatives

Compliance imperatives

Ethical, moral and trust imperatives

Cultural imperatives

Diversity and Inclusion imperatives

Quality imperatives

Technology imperatives

Safety imperatives

Wellness imperatives

Branding and Messaging imperatives

Political imperatives

Other imperatives for success

Hillview’s High-Impact Leader Lens (HILL) Model for

Viewing and Influencing Alignment of People and Things

(The HILL Model™) supports clear views, definitions,

descriptions, requirements, and metrics for:

15Copyright © 2005-2010 Hillview Partners Network LLC

President John F. Kennedy is to have said,

“There’s always at least one [S.O.B.] at the

table who doesn’t get it.”

Kennedy Cabinet seated around the Cabinet

Room Table in 1962, the day after the Cuban

Missile Crisis ended. Imagine “not getting it.”

Pause to imagine the times every day we hear, read, see

or sense that someone just does not get it. This is risk.

Copyright © 2005-2011 Hillview Partners Network LLC 16

If it happens in The White House…

Who really “gets it” at your table?Do you? (Dare you ask yourself?)

How certain are you that you are seeing enough of the whole picture forother key players and you to succeed?


Put key D & I words on the table . . .


The purpose, promise, passion,pull, push, potential and performance in one key word:

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Strategic Alignment does not suggest 100% confinement.

Strategic Alignment does not require 100% agreement.

Strategic Alignment does not indicate 100% perfection.


Strategic Alignment is about theforward movement of teams toward worthy destinations.

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Strategic Alignment does mandate 100% engagement.

Strategic Alignment does require 100% understanding.

Strategic Alignment does succeed with 110%+ effort.

It’s about

how we think!


Think

The mind’s attitude and altitude determine how we hear responses to:

Who? What? When? Where? Why? How? And − what’s “the Wow?”

“You cannot solve a problem from the

same consciousness that created it. You

must learn to see the world anew.”

− Albert Einstein


Fresh Thinking for EnvisioningValue in Diversity and Inclusion

A rather impertinent reporter from The Wall Street Journal asked Mikhail Gorbachev for one word to summarize the state of the Russian economy. One word.

23

Yes, one word can make a big difference . . .


23

One word:

Good

Then two words:

NOT Good

24

One word made a big difference . . .


24

Incorrect word: “… most humiliating day of my life.”

Correct word: “… most humble day of my life.”

Tuesday 19 July 2011

Copyright © 2005-2011 Hillview Partners Network LLC | hillviewpartners.com | johnrdallasjr.com | 312.643.8000 | [email protected] 25

A single word’s value

to others and you is

influenced by your

depth of definition,

breadth of

description, and

scope of view for its

desired impact . . .

Now in PDF for e-readersHardcover Fall 2011


The Power for Diversity and Inclusion of One Three-Letter Word

26

Instead of risking appearing to

deign to HELP someone, choose

instead to offer, provide and sustain support as-needed.


HELP is a Four-Letter Word to Avoid in Leading Others


Think about the Leadership Power of One Four-Letter Word:

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Yes, I love what I do for a living. Yes, I love the favorable impact I have on lives of the people my work touches. Yes, I love __________________________ . . .

"The meaning of love is not to be confused with some sentimental outpouring. Love is something much deeper than emotional bosh.” − Martin Luther King, Jr.

Views from hills in your mind can change with

the direction you are looking, the height from

where you are looking, and how long you focus

for clarity. Opinions are less flexible than views.

If someone or something points your head or

heart in a different direction, your view changes.

Opinions you and others pronounce have much

less inherent flexibility than “sharing adjustable

views seen from just-right hill-height.”

Choose to express your views over imposing

your opinions. Share views and expect change.

Differentiating Views

From Opinions


What Do Others and You Value in Diversity and Inclusion?


How deep and how wide is your understanding of this one word you chose? What does this one word REALLY mean? How might you lead in supporting others and yourself to deepen and broaden grasp of the upside potential within this one word? If they and you prioritize this word in assessing your value to them in diversity and inclusion, it is in your and their best interest for everyone involved to REALLY “get it.”

A Vantage Point to Your Advantage

From what height in your day-to-day mindset are you viewing people and things?Copyright © 2005-2011 Hillview Partners Network LLC 31

TM

Left Brain for Viability:

Uses logic Detail-oriented Defines “it”Knows object’s name Facts rule Words and language Present and past Math and science Comprehends Knowing Acknowledges Order/pattern perception Reality-based Forms strategies Practical Safe (risk-averse?)Humble by deduction

Right Brain for Vision:

Uses feeling Big-picture oriented Describes “it”Knows object’s function Imagination rules Symbols and images Present and future Philosophy and religion Senses intrinsic value Believing Appreciates Spatial perception Imagination-based Presents possibilities Impetuous Risk-taking Hubris-prone (a risk)

Hillview Presents The HILL Model™ with Views of Strategic Alignment for Fully Responsible Leadership Based on Hillview’s High-Impact Leader Lens™ (HILL) for Realistically Viewing − and Positively Influencing − Movement of People and Things



Viability Vision

From this just-right HILL-height ask: Who? What? When? Where? Why? How? And what’s “the Wow?”

Viability

Vision

In Your Mind’s Eye You are Standing on this HILL to Focus, Align and Balance Your and other Views toward Vision and Viability

32

Owners/Members

Boards of Directors/Advisors

CEO,C-Level and

Senior Officers

Attorneys,Auditors &Consultants

SeniorExecutives &

Managers

Employees &Unions

Vendors,Suppliers,

OutsourcingProviders

RegulatorsMedia &

Community

AcademicCommunity &

ThoughtLeaders

Customers/Clients/Buyers

ProspectiveCustomers/

Clients/Buyers

Diversity and Inclusion Requires Ongoing Attention to

Evident and Perhaps Obscured Spheres of Influencers


People Money Technology Time

Values Vision Mission Law

MetricsMotivation ROI Compensation


Leadership in Diversity and Inclusion Requires

Intentional Linkage to Facilitate Strategic Alignment

Owners/MembersBoardChairCEO

C-Level Executives

EVPs, SVPs, VPs andOther Officers

DirectorsManagers

Other Decision-Makers

AssociatesAssistants

AdministratorsOther Employees

Prospects, Clients, Customers,

Vendors, Media,Communities,

Regulators, et al


Other Constituencies for Strategic Alignment

Alignment in Diversity and Inclusion LeadershipRequires Bottom-Up “Totem Pole Thinking”

Diversity and Inclusion Leadership Requires Grasp of

Simple and Complex “Constellations of Interdependency”

HQ

A

CB


Alignment in Diversity and Inclusion Puts and Keeps People First;Always Close Attention to Core Beliefs and Commensurate Behaviors

Character

MoralsEthics


Values

What do we know about ourselves?

What can we know about others?

“This is a Football.”

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This also is a Football.

Applying to Leadership in Diversity and InclusionCoach Vince Lombardi’s Annual “Fundamentals”



Fundamental No. 1 for Leadership in Diversity and Inclusion

39

“Put people first. Put people second. Put people third.Success follows focus on people, people, people.”

− JRDjr



Return On Leadership fromDiversity and Inclusion (D&I)

41

Not all expenditures of time, money, effort, or other resource allocations can be immediately reduced to bottom-line Return On Investment (ROI) metrics. ROL categorizes leadership gains that have intrinsic value to support ROI.

ROL for diversity and inclusion (D&I) is significant value. Keep track of ROL.

“Life moves pretty fast. If you don't stop and look around once in a while, you could miss it.” —Ferris Bueller


Questions and Responses



Retrain Your Brain JULY 20, 2011

“Every leader faces a share of irritating screw-ups and minor setbacks.

In response to those annoyances, some leaders get irritable and

stressed out. Others keep on moving. To be in that enviable latter

category, you need resilience. Train your brain to bounce back from

hassles rather than get snagged by them. Find a quiet place where you

won't be interrupted. Sit comfortably and focus on your breath. Notice

yourself inhale and exhale. Don't try to change your breathing, just be

attentive to it. As thoughts, sounds, or other distractions come up, let

them go and return your attention to your breath. By doing this 30

minutes a day you will teach your brain to go to a quiet calm place

when it is stressed, rather than triggering your fight or flight response.”

Deep Breath No. 1: The Wisdom Breath

Breathe-in — the present moment's reality.

Whisper, “Wisdom."

Breathe-out with a sense of aligning your wisdom, courage, patience.

Deep Breath No. 2: The Courage Breath

Breathe-in — the present moment's challenge.

Whisper, “Courage."


Deep Breath No. 3: The Patience Breath

Breathe-in — the present moment's opportunity.

Whisper, “Patience."



Feel the alignment of mind, body and soul you are choosing for yourself.

Sir Winston Churchill’s Commencement Address

Persist

Persist

Persist



Persist with wisdom

Persist with courage

Persist with patience

Your Diversity and InclusionCommencement Address



John R. Dallas, Jr.Chief Alignment Officer (CAO)Hillview Partners Network LLC

1133 North Dearborn StreetSuite 3201Chicago, Illinois [email protected]

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