str-pres - ebers electronic qms solution powered by opentext - jun 2016
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Ebers - Electronic QMS Solution Powered by OpenText
Electronic QMS Solution Powered by OpenText
B R A Z I L | C H I N A | C O L O M B I A | M E X I C O | P O R T U G A L | S P A I N | U S A
Ebers - Electronic QMS Solution Powered by OpenText
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Electronic QMS Solution Powered by OpenText
Stratesys, your Partner of Trust
QA EDMS Solution Demo Session (30 min)
eCTD Solution Demo Session (15 min)
eTMF Solution Demo Session (20 min)
CAPA Solution Demo Session (20 min)
Ebers - Electronic QMS Solution Powered by OpenText
Electronic QMS Solution Powered by OpenText
Stratesys, your Partner of Trust
Ebers - Electronic QMS Solution Powered by OpenText
About Stratesys
Global IT Services Provider
4
Stratesys is leader in IT Services and specialist in different technologies with over 18 years of experience in the market. Credited with a high level of specialization, developing business solutions and technological applications for clients.
We can help you define, implement and develop your SAP strategies by utilizing our innovative proven methodologies.
revenue growth in the last 5 years
active clients in all industries
countries with local presence (offices and centers of expertise)
SAP implementation projects
skilled professionals
US$ 42M+ 100%+
200+ 7
800+ 700
Leaders in SAP Technology
Expert Knowledge
Industry Expertise
Software Solutions
IT Strategy
Quality Assurance
Ebers - Electronic QMS Solution Powered by OpenText
About Stratesys Recognized and distinguished within the SAP Ecosystem
Leaders in SAP Technology
5
2nd POSITION
in April 2016 SAP Ranking of SAP Services Partners (Spain)
76 SAP certifications in cross
and industry solutions
40 success stories developed
during the last 5 years
Stratesys is one of the largest SAP specialist firms in the industry. In April 2016 SAP once again recognized our expertise in their annual ranking as one of their service partners leaders in Spain (2nd),
certifying us as experts in 76 solutions (cross and industry) in their portfolio.
Ebers - Electronic QMS Solution Powered by OpenText
About Stratesys
Leaders in OpenText Technology
6
Stratesys is recognized as experts in the delivery of OpenText solutions to its customers. Our deep understanding and wide experience in OpenText products that integrate with our clients SAP and non-SAP software landscape, allows us to deliver Enterprise Information Management value added projects. Our expertise in design-definition, implementation and support, combined with a specific understanding of vertical requirements for vertical markets like Life Science or Construction & Engineering, positions us as one of the major players in project execution in this technology.
Stratesys is committed to maintain up-to-date knowledge through on-going training, certification and blended delivery of services, leveraging our OpenText Center of Excellence, to demonstrate our experience and capabilities of all OpenText solutions.
Our Partnership with Why Stratesys
Stratesys is an OpenText reference technology partner.
We are the first company in Spain to obtain official ranking of SAP Competence Partner.
Stratesys was the inaugural OpenText Partner Spotlight EMEA winner in Spain.
Our OpenText Figures
Skilled Team
70
Projects
150+
Success Stories
15+
Certified in ALL SAP by
OpenText Solutions
10
Active clients
60+
Certified Solutions in
OpenText Catalog
5
We cover the whole OpenText Portfolio
[…]
[Commerce]
[CRM]
[HR] [EAM]
[ERP]
2004
2008
2011
Ebers - Electronic QMS Solution Powered by OpenText
About Stratesys
Experts in Life Sciences Industry
7
Stratesys has a deep understanding of the latest tendencies affecting the pharmaceutical industry in general, as well as its relationship with every player in the ecosystem. Our portfolio in this industry includes planning solutions, execution and documentation of every moment in the life cycle of a drug or pharmaceutical product, bearing in mind the distinctive features of product research and development, production, sales and supply, as well as finances and regulations.
Services & Solutions Portfolio
Supply chain planning: demand planning, supply chain planning.
ERP design and implementation on SAP platform.
ECM strategy definition and product selection
Supply chain implementation and integration for third parties: clients, providers, logistics operators, monitoring.
Content and document processing tools. CTD/eCTD, in accordance with 21 CFR part 11.
Workforce mobility
Interfaces with LIMS systems, electronic batch records
Product Safety: Incident Report and CAPA.
Corporate Functions: Debt and Integrated Interests scam Documental Management. Budgeting and Consolidation. Account Analytical Results.
Control Panels and Business Intelligence Dashboards
Implementation of Advanced Management solutions for purchasing and contracting
GxP regulated production. As per GMP and FDA
Talent Management and 360º evaluation
AM and BPO Payroll Services
Our Pharma Industry Figures
Industry Experts
20 Active clients 20+
Projects
75 Official
Success Stories
3
Industry Recognition
Specific Pharma Solutions
Global solution for managing documents and processes of pharmaceutical companies built on Extended ECM by OpenText.
SAP Advanced Track & Trace
Ebers - Electronic QMS Solution Powered by OpenText
About Stratesys
Life Science Customers (ECM)
Our Capabilities
Experts in Pharma Industry
8
Our References – ERP & ECM Customers
Life Science Customers (ERP / BI / HCM)
Life Science Customers (ERP / BI / HCM / ECM)
Ebers - Electronic QMS Solution Powered by OpenText
About Stratesys Our clients are leaders in their respective industries
Delivering Solutions Across all Industries
9
Energy & Utilities
Telecom & Media
Manufacturing
Public Sector, Health & Education
Construction & Real Estate
Consumer Goods
Retail
Transportation
Life Sciences
Banking & Insurance
Ebers - Electronic QMS Solution Powered by OpenText
About Stratesys Where our clients need us
Global Presence - Local Support
10
Projects
Offices
Our network of offices and specialized Centers of
Excellence offer coverage to different
geographies and markets where we operate. Our
international presence spans Europe, USA, Latin
America and Asia Pacific.
Madrid Barcelona Valencia Oviedo Seville Coruña
São Paulo Shanghai
Brazil Spain
Palo Alto
USA
China
Armenia Bogotá
Colombia
Lisbon
Portugal
México DF
Mexico
60+ countries
Projects in
We execute multiple implementation and roll-out information systems projects
in more than 60 countries.
Ebers - Electronic QMS Solution Powered by OpenText
Electronic QMS Solution Powered by OpenText
QA EDMS Solution Demo Session (30 min)
QA EDMS Solution Overview
QA EDMS Solution Demo
Q&A
QA eDMS
Ebers - Electronic QMS Solution Powered by OpenText
QA eDMS
SOP Management System for OpenText Content Suite
Elements of a pharma QMS
12
CAPA
QA eDMS eCTD CHANGE CONTROL
eTMF
Ebers - Electronic QMS Solution Powered by OpenText
QA eDMS
Business Needs
QA eDMS for OpenText Content Suite
13
In R&D and manufacturing, Standard Operating Procedures (SOPs) define the business rules and processes for everything from pre-clinical research, clinical development, and equipment operation to the release of new products.
Industries regulated by the FDA, such as pharmaceutical, medical device, and biotechnology, SOPs must be strictly managed to assure compliance with current GxP quality guidelines and regulations.
User roles: 5 for SOP, 3 for Fabrication Guides
and 4 for Training
12
Preconfigured Workflows: 5 for SOP, 8 for Training, 2 for Fabrication Guides
15
Prebuilt Document types and subtypes
35
Accelerators for Integrations with SAP HR, SAP PM, SAP BO,
eCTD and Lotus Notes
5
Predefined Business Units and
Departments
20
Preconfigured reports and
custom searches
40
Ebers - Electronic QMS Solution Powered by OpenText
QA eDMS
Business Needs
QA eDMS for OpenText Content Suite
14
TRAINING SOP MANAGEMENT
FABRICATION GUIDES
Integrated with SAP HR
Employee skill and work role Management
Register of SOP training
Management of External Training
Generation of Skills Certificate
Creation
Revision
Approval
Publishing and Distribution
Review
Archiving
Integrated with SAP manufacturing process
Controlled printing of guides and master document
Change of state workflow
Deviation management
Ebers - Electronic QMS Solution Powered by OpenText
QA eDMS
Master Metadata
QA eDMS for OpenText Content Suite
15
Center
Document Types (scopes)
Business Units
Ebers - Electronic QMS Solution Powered by OpenText
QA eDMS
Roles per Center:
<center name> - Read
<center name> - Manage
<center name> - Print
<center name> - QA
<center name> - Retire
Roles per Center:
<center name> - Guide Reader
<center name> - Guide Manager
<center name> - Guide Printer
Roles per Center:
<center name> - Read (Employees)
<center name> - Employee Managers
<center name> - HR
<center name> - QA
Classification & Security
QA eDMS for OpenText Content Suite
16
TRAINING SOP MANAGEMENT FABRICATION GUIDES
Operative Area
Documents
GDF - Document System Management
Documents
Company
Documents
Center
Documents
Department
Documents
_Guides
GDF - Document System Management
Company
Center
Year
GDF - Document System Management
Company
Center
_Employees
GDF - Document System Management
Company
Center
Operative Area
Department
_Job Function
GDF - Document System Management
Company
Center
_Courses
Ebers - Electronic QMS Solution Powered by OpenText
QA eDMS
SOP Management
QA eDMS for OpenText Content Suite
17
Complete traceability of the SOPs lifecycle
Classification Metadata
Reviews and Approvals
Existing controlled copies
Ebers - Electronic QMS Solution Powered by OpenText
QA eDMS
SOP Management
QA eDMS for OpenText Content Suite
18
Advanced Workflows:
Create SOPs
Review SOPs
Create new versions SOPs
Retire SOPs
eSigning for Tasks
Ebers - Electronic QMS Solution Powered by OpenText
QA eDMS
SOP Management
QA eDMS for OpenText Content Suite
19
Controlled copies generation in PDF or with watermark with a predetermined printer.
Non controlled copy printing with watermarks
Ebers - Electronic QMS Solution Powered by OpenText
QA eDMS
Fabrication Guides
QA eDMS for OpenText Content Suite
20
Complete workflow for the fabrication guide:
Integration with fabrication order in SAP
Printing of controlled copies
Fabrication issues registry
Ebers - Electronic QMS Solution Powered by OpenText
QA eDMS
Training
QA eDMS for OpenText Content Suite
21
Employee Skill Management:
Integrated with employee masterdata
Job description Management
Skill Certificate generation
External and internal Course and training catalog management
Ebers - Electronic QMS Solution Powered by OpenText
QA eDMS
Solution Summary
QA eDMS for OpenText Content Suite
22
Content Management
Automated version control
Automated notification and distribution
Automated review and approval
Template management
Content comparison
Regulatory Compliance
Complies with GCP DIA Ref Model
Complies with FDA 21CFR Part 11 for electronic document management
Search Functionality
Content and metadata search
User defined saved searches
Security
Role based access to content
Auditability and traceability of the process
Controlled printing
Watermarking for managing hardcopies
Return on Investment
Savings on SOP time generation Productivity Improvement Savings on paper elimination Savings on IT system TCO
Migration tools (i.e.: Lotus Notes)
Training Certificate Report
eCTD integration
Audit Trail Report
Out of Office Report
Integration with Analytics (i.e.: SAP BO)
Value Added Components
Integration with SAP HR
Ebers - Electronic QMS Solution Powered by OpenText
QA eDMS
Solution Demonstration
QA eDMS for OpenText Content Suite
23
Document Owner Document Reviewer Document Readers
Document Owner Document Owner
Automatic Notification of Documents to Review
Launch New Version Process
Document is Reviewed with Comments
Comments are Accepted and Document Approved
Automatic Document released to mandatory readers
STEP 1 STEP 3 STEP 5
STEP 2 STEP 4
Ebers - Electronic QMS Solution Powered by OpenText
QA eDMS
Solution Demonstration
QA eDMS for OpenText Content Suite
24
SOP Information User Activity Dashboard UI
Ebers - Electronic QMS Solution Powered by OpenText
Electronic QMS Solution Powered by OpenText
eCTD Solution Demo Session (15 min)
eCTD Solution Overview
eCTD Solution Demo
Q&A
eCTD
Ebers - Electronic QMS Solution Powered by OpenText
eCTD
eCTD for OpenText Content Suite
Elements of a pharma QMS
26
CAPA
QA eDMS eCTD CHANGE CONTROL
eTMF
Ebers - Electronic QMS Solution Powered by OpenText
eCTD
Business Needs
eCTD Solution for OpenText Content Suite
27
The Common Technical Document (CTD) is a set of specification for application dossier for the registration of Medicines and designed to be used across Europe, Japan and the United States. It is an internationally agreed format for the preparation of applications regarding new drugs intended to be submitted to regional regulatory authorities in participating countries. It was developed by the European Medicines Agency (EMA, Europe), the Food and Drug Administration (FDA, US) and the Ministry of Health, Labour and Welfare (Japan).
http://www.fda.gov/Drugs/DevelopmentApprovalProcess/FormsSubmissionRequirements/ElectronicSubmissions/ucm330116.htm
http://esubmission.ema.europa.eu/ectd/
http://www.mhlw.go.jp/english/policy/health-medical/pharmaceuticals/index.html
Sources:
User roles
3
Preconfigured workflows
2
Sequence management procedures
2
Accelerators for integration with Submission platforms (Extedo, Lorenz),
Lotus Notes, Sequence Export
3
eCTD prebuilt templates
5
Preconfigured reports
6
Ebers - Electronic QMS Solution Powered by OpenText
eCTD
Business Needs
eCTD Solution for OpenText Content Suite
28
The eCTD is the electronic version of the CTD and the preferred format for the submission of files and metadata from a submitter to a receiver. The primary technical components are:
A high level folder structure
An XML "backbone" file which provides metadata about content files and lifecycle instructions for the receiving system
An optional lower level folder structure
Associated document type definitions (DTDs) and stylesheets.
Each submission message constitutes one "sequence". A cumulative eCTD consists of one or more sequences. Each sequence has 5 modules:
Module 1: Administrative and prescribing information (may vary in each location)
Module 2: Overview and summary of modules 3 to 5
Module 3: Quality (pharmaceutical documentation)
Module 4: Preclinical (Pharmacology/Toxicology)
Module 5: Clinical – efficacy (Clinical Trials)
Regional Admin
Information
Module1
Quality
Module 3
Nonclinical Study Reports
Module 4
Clinical Study Reports
Module 5
Quality Overall
Summary
Module 2 Nonclinical Overview
Clinical Overview
Nonclinical Summary
Clinical Summary
Not part of the CTD
The CTD
The CTD Triangle
Ebers - Electronic QMS Solution Powered by OpenText
eCTD
Classification & Security
eCTD Solution for OpenText Content Suite
29
Roles per Reference:
Regulatory Affairs => Full permission
Pharmaceutical Development => Write
Clinical Development => Write
QA => Read
System Admin
Reference Template Sequence Template CTD Management
Ebers - Electronic QMS Solution Powered by OpenText
eCTD
CTD Management
eCTD Solution for OpenText Content Suite
30
CTD Generation:
Create Reference
Allocate users for CTD creation
Manage References
Automatic Classification
Ebers - Electronic QMS Solution Powered by OpenText
eCTD
CTD Management
eCTD Solution for OpenText Content Suite
31
Advanced Workflows:
Create New Sequence
Change Sequence Status
Export eCTD
Combine Sequence
eSigning for Tasks
Ebers - Electronic QMS Solution Powered by OpenText
eCTD
Reports
eCTD Solution for OpenText Content Suite
32
Preconfigured usage reports:
References by Country
References by Product
Export to excel
Ebers - Electronic QMS Solution Powered by OpenText
eCTD
eSubmission Integration
eCTD Solution for OpenText Content Suite
33
Content Management:
Study generation
Metadata management
Sequence compilation
Document edition
Study closure
Allocate
Sequence structure export (PDF renditions and XML)
XML
ZIP (folder structure
with PDF documents)
eSubmission Software
Supported eCTD standards:
EU, FDA, CA, CH, JP, MCC, GCC/KSA
Submission Management:
Support for MRP/DCP procedures
Automated eCTD DTD upgrades
Automated management and generation of Study Tagging Files
Support for parallel submissions
Easy reuse of submissions
Integrated Validator
Interim documents for paper publishing
eCTD Generation eCTD Submission
Ebers - Electronic QMS Solution Powered by OpenText
eCTD
eSubmission Integration
eCTD Solution for OpenText Content Suite
34
There is a standard connector between OpenText and Extedo that provides customers the following “out of the box” functionalities:
Connect, add / show document
Check in / Check out
Check for new version
Import/Upload from File System
Search
Import Submission
Upload of submissions to the DMS
Upload of Structured Documents (PIM, SPL, etc.) as ZIP files
Version View (Tab View)
Support for virtual documents
Add custom columns to Add Document dialog
Support of renditions
This connector is implemented in the customers we show this slide and is sold by Extedo, therefore is not included in the bid of materials.
Ebers - Electronic QMS Solution Powered by OpenText
Electronic QMS Solution Powered by OpenText
eTMF Solution Demo Session (20 min)
eTMF Solution Overview
eTMF Solution Demo
Q&A
eTMF
Ebers - Electronic QMS Solution Powered by OpenText
eTMF
eTMF for OpenText Content Suite
Elements of a pharma QMS
36
CAPA
QA eDMS eCTD CHANGE CONTROL
eTMF
Ebers - Electronic QMS Solution Powered by OpenText
eTMF
Business Needs
eTMF for OpenText Content Suite
37
Standard Naming
Based on ICH E6 Sect. 8 & industry-accepted terminology
Standard Contents
Industry opinion on what is kept in a TMF
Standard Metadata
For eTMFs, minimum metadata at system and artifact level
Standard Structure
To support paper and electronic systems
Ebers - Electronic QMS Solution Powered by OpenText
eTMF Products
Classification, Security and Masterdata
eTMF for OpenText Content Suite
38
Document Types (Artifacts)
Roles per Company:
<Company>- Viewer
<Company>- CRO
<Company>- TMF Admin
<Company>- System Admin
eTMF Management
Countries & Sites
Products
Countries & Sites
Document Types
Ebers - Electronic QMS Solution Powered by OpenText
eTMF
eTMF Management
eTMF for OpenText Content Suite
39
Standard eTMF Template
TMF Lifecycle Management
Classification Metadata
Document Structure
Default Roles & Permissions (Writer, External, Viewers)
Metadata Navigation
Ebers - Electronic QMS Solution Powered by OpenText
eTMF
eTMF Management
eTMF for OpenText Content Suite
40
Advanced Workflows:
Create eTMF
Document Approval
Close eTMF
eSigning for Tasks TMF Work items
Ebers - Electronic QMS Solution Powered by OpenText
eTMF
eTMF Management
eTMF for OpenText Content Suite
41
Compliance:
Document audit
Document Classification
My Assignments/Tasks
Ebers - Electronic QMS Solution Powered by OpenText
eTMF
Solution Summary
eTMF for OpenText Content Suite
42
Content Management
TMF Taxonomy
Template management
TMF Metadata model
Content reference between TMF
TMF closure workflow
Regulatory Compliance
Complies with GCP DIA Ref Model
Complies with FDA 21CFR Part 11 for electronic document management
Search Functionality
Content and metadata search
User defined saved searches
Metadata Navigation
Security
Role based access to content
eSignature for approvals
Auditability and traceability of the process
Bulk Export
eCTD integration
External Access UI (i.e.: CROs)
Audit Trail Report
Out of Office Report
Integration with Analytics (i.e.: SAP BO)
Value Added Components
Return on Investment
Savings on TMF generation Productivity Improvement Savings on paper elimination Savings on IT system TCO
Ebers - Electronic QMS Solution Powered by OpenText
Electronic QMS Solution Powered by OpenText
CAPA Solution Demo Session (20 min)
CAPA Solution Overview
CAPA Solution Demo
Q&A
CAPA
Ebers - Electronic QMS Solution Powered by OpenText
CAPA
QA-CAPA Management System for OpenText Content Suite
Elements of a pharma QMS
44
CAPA
QA eDMS eCTD CHANGE CONTROL
eTMF
Ebers - Electronic QMS Solution Powered by OpenText
CAPA
Business Needs
CAPA MS for OpenText Content Suite
45
CAPA is launched by event - either a laboratory investigation, a manufacturing inconsistency, a regulatory or internal audit, or a customer complaint.
Corrective action and preventive action (CAPA) are improvements to an organization's processes taken to eliminate causes of non-conformities or other undesirable situations.
CAPA is a concept within good manufacturing practice (GMP). It focuses on the systematic investigation of the root causes of non-conformities in an attempt to prevent their recurrence (for corrective action) or to prevent occurrence (for preventive action).
User roles
5
Preconfigured workflows
3 Accelerators for integration with Portals
(SAP or SharePoint), SAP BO and customer communication processes
4
Prebuilt templates (Claims, Non Conformities)
2
preconfigured QA KPIs Dashboard
20
Ebers - Electronic QMS Solution Powered by OpenText
CAPA
Business Needs
CAPA MS for OpenText Content Suite
46
Absence of predefined rules for workflow
automation
Data quality and volume of information managed
Auditability managed manually
Poor of accessibility
control
Insufficient traceability
Isolated from corporate
infrastructure and data
User reluctancy
Ebers - Electronic QMS Solution Powered by OpenText
CAPA
QA-CAPA Management
CAPA MS for OpenText Content Suite
47
Corporate Intranet
Request Case
Claim Form
NC Form
QA Team
Approve
Claim List
Non Conformity List
Ebers - Electronic QMS Solution Powered by OpenText
CAPA
QA-CAPA Management
CAPA MS for OpenText Content Suite
48
QA-CAPA UI Collaborative Tools (Discussion, Task)
Case Participants
QA Team
Ebers - Electronic QMS Solution Powered by OpenText
CAPA
QA-CAPA Management
CAPA MS for OpenText Content Suite
49
Closed QA-CAPA Closure Workflow QA Users
Mail to Participants
Ebers - Electronic QMS Solution Powered by OpenText
CAPA
QA-CAPA Dashboard
CAPA MS for OpenText Content Suite
50
CAPA Analytics:
Usage Reports
CAPA Status Reports
Quality KPIs with Business Data
Ebers - Electronic QMS Solution Powered by OpenText
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