stewardship as cultivation - memberclicks · giving/donor leadership annual giving/ low level...

20
STEWARDSHIP AS CULTIVATION Chelsey Megli University of Oregon Fmr. Bentz Whaley Flessner MERGING DONOR RELATIONS AND MAJOR GIFT STRATEGY

Upload: others

Post on 11-Aug-2020

3 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Stewardship as cultivation - MemberClicks · Giving/Donor Leadership Annual Giving/ Low Level Volunteerism Major Gift Pledges Special and Campaign Gifts Estate Gifts. HOW DONORS APPROACH

STEWARDSHIP ASCULTIVATION

Chelsey Megli

University of Oregon

Fmr. Bentz Whaley FlessnerMERGING DONOR RELATIONS AND MAJOR GIFT

STRATEGY

Page 2: Stewardship as cultivation - MemberClicks · Giving/Donor Leadership Annual Giving/ Low Level Volunteerism Major Gift Pledges Special and Campaign Gifts Estate Gifts. HOW DONORS APPROACH

REALIZING OPPORTUNITY

35% Of High Net Worth Donors Planto Increase Their Giving

Page 3: Stewardship as cultivation - MemberClicks · Giving/Donor Leadership Annual Giving/ Low Level Volunteerism Major Gift Pledges Special and Campaign Gifts Estate Gifts. HOW DONORS APPROACH

THE NEEDS OF OUR PIPELINE(S)

First Time Donors Are Important

DOs Building Portfolios Have

Different Needs

Matters

Stewardship Has Never Been More Important!

How Donors Prioritize Giving

Page 4: Stewardship as cultivation - MemberClicks · Giving/Donor Leadership Annual Giving/ Low Level Volunteerism Major Gift Pledges Special and Campaign Gifts Estate Gifts. HOW DONORS APPROACH

HOW WE APPROACH DONORS

Initial Gift

Annual

Giving/Donor

Leadership

Annual Giving/

Low Level

Volunteerism

Major Gift

Pledges

Special and

Campaign Gifts

Estate Gifts

Page 5: Stewardship as cultivation - MemberClicks · Giving/Donor Leadership Annual Giving/ Low Level Volunteerism Major Gift Pledges Special and Campaign Gifts Estate Gifts. HOW DONORS APPROACH

HOW DONORS APPROACH PHILANTHROPY

Local University

Hospital/ Healthcare

Center

Internat’lCharity

Alma Mater

Local Charity

Church/Place of Worship

Child’s SchoolPolitical

Campaigns

Social Services Org

Social Circles and Influence

Life Events

Age and Work

Passions

Relationships

Page 6: Stewardship as cultivation - MemberClicks · Giving/Donor Leadership Annual Giving/ Low Level Volunteerism Major Gift Pledges Special and Campaign Gifts Estate Gifts. HOW DONORS APPROACH

HOW DONORS EVOLVE

Leaving

behind a

legacy;

changing the

world

Building a

program and

long-term

connection

Connecting to

individuals

Page 7: Stewardship as cultivation - MemberClicks · Giving/Donor Leadership Annual Giving/ Low Level Volunteerism Major Gift Pledges Special and Campaign Gifts Estate Gifts. HOW DONORS APPROACH

DEFINING STEWARDSHIP

making a donor feel good about giving to your organization

Page 8: Stewardship as cultivation - MemberClicks · Giving/Donor Leadership Annual Giving/ Low Level Volunteerism Major Gift Pledges Special and Campaign Gifts Estate Gifts. HOW DONORS APPROACH

DEFINING CULTIVATION

progressing a relationship with a prospective donor to identify his/her

future philanthropic interests, discover decision-making factors in giving, and driving a conversation towards what

impact a particular gift can have

Page 9: Stewardship as cultivation - MemberClicks · Giving/Donor Leadership Annual Giving/ Low Level Volunteerism Major Gift Pledges Special and Campaign Gifts Estate Gifts. HOW DONORS APPROACH

STRATEGIES FOR CULTIVATION- ORIENTED

STEWARDSHIP

Page 10: Stewardship as cultivation - MemberClicks · Giving/Donor Leadership Annual Giving/ Low Level Volunteerism Major Gift Pledges Special and Campaign Gifts Estate Gifts. HOW DONORS APPROACH

EVALUATING CURRENT PRACTICES

• Are we serving the donors well?• Are we representing philanthropy

ethically and inspirationally?• Do our activities connect past,

current, and future giving?• Do our programs challenge donors?• Do our stewardship plans

differentiate strategy along tier ofpotential giving as well as priorgiving?

Page 11: Stewardship as cultivation - MemberClicks · Giving/Donor Leadership Annual Giving/ Low Level Volunteerism Major Gift Pledges Special and Campaign Gifts Estate Gifts. HOW DONORS APPROACH

Leveraging Current Giving to Upgrade

Gifts

Refining Pledge Cycle Strategy

Inspiring Giving from Others

Building the Blocks for Major Giving

Page 12: Stewardship as cultivation - MemberClicks · Giving/Donor Leadership Annual Giving/ Low Level Volunteerism Major Gift Pledges Special and Campaign Gifts Estate Gifts. HOW DONORS APPROACH

LEVERAGING CURRENT GIVING TO UPGRADE GIFTS

Becoming a Part of the Vision

Gift: In response to a new leader or initiative, Unrestricted

mid-level giving

Upgraded Impact: Launching a program, Initiating a

philanthropic priority or campaign

Growing the Program

Gift: Project needs, Unrestricted gifts Upgraded Impact: Sponsoring the program, Investing in

sustainability, Naming and endowment

Doubling Your Impact

Gift: Scholarship/Sponsorship of one individual/ recipientUpgraded Impact: Second scholarship, multiple recipients,

“building a family,” supporting other areas

Page 13: Stewardship as cultivation - MemberClicks · Giving/Donor Leadership Annual Giving/ Low Level Volunteerism Major Gift Pledges Special and Campaign Gifts Estate Gifts. HOW DONORS APPROACH

Leveraging Current Giving to Upgrade

Gifts

Refining Pledge Cycle Strategy

Inspiring Giving from Others

Building the Blocks for Major Giving

Page 14: Stewardship as cultivation - MemberClicks · Giving/Donor Leadership Annual Giving/ Low Level Volunteerism Major Gift Pledges Special and Campaign Gifts Estate Gifts. HOW DONORS APPROACH

REFINING PLEDGE CYCLE STRATEGY

• Donors giving below their capacity rating or are making their first major

gift to an organization

• Donors who are asking for more information about the impact of their gift

• Donors who are increasing their involvement as volunteers and their

connection as constituents

Who

• Assessment of potential within six months of first payment

• In conversations about volunteerism or joining a board

• Conversations with donors between years two and three of a 5-year pledgeWhen

• Partnership with prospect management and major gift officers

• Making the case for earlier impact of donor dollars

• Upgrade last cycles of a pledge

• Pay off the pledge earlyHow

Page 15: Stewardship as cultivation - MemberClicks · Giving/Donor Leadership Annual Giving/ Low Level Volunteerism Major Gift Pledges Special and Campaign Gifts Estate Gifts. HOW DONORS APPROACH

Leveraging Current Giving to Upgrade

Gifts

Refining Pledge Cycle Strategy

Inspiring Giving from Others

Building the Blocks for Major Giving

Page 16: Stewardship as cultivation - MemberClicks · Giving/Donor Leadership Annual Giving/ Low Level Volunteerism Major Gift Pledges Special and Campaign Gifts Estate Gifts. HOW DONORS APPROACH

INSPIRING GIVING FROM OTHERS

Donors

Telling Their

Story

New Tools

and Social

Media

Utilizing

Donors to

Inspire

Internal

Giving

Stewardship

of Groups and

Boards

Page 17: Stewardship as cultivation - MemberClicks · Giving/Donor Leadership Annual Giving/ Low Level Volunteerism Major Gift Pledges Special and Campaign Gifts Estate Gifts. HOW DONORS APPROACH

Leveraging Current Giving to Upgrade

Gifts

Refining Pledge Cycle Strategy

Inspiring Giving from Others

Building the Blocks for Major Giving

Page 18: Stewardship as cultivation - MemberClicks · Giving/Donor Leadership Annual Giving/ Low Level Volunteerism Major Gift Pledges Special and Campaign Gifts Estate Gifts. HOW DONORS APPROACH

BUILDING THE BLOCKS FOR MAJOR GIVING

Mid Level Giving

Philanthropic Community

Page 19: Stewardship as cultivation - MemberClicks · Giving/Donor Leadership Annual Giving/ Low Level Volunteerism Major Gift Pledges Special and Campaign Gifts Estate Gifts. HOW DONORS APPROACH

THOUGHTS ON WORKING WITH MGOS

• Know their metrics• Learn the program priorities• Read the culture and make the case

for value add• Anticipate the personalities

Page 20: Stewardship as cultivation - MemberClicks · Giving/Donor Leadership Annual Giving/ Low Level Volunteerism Major Gift Pledges Special and Campaign Gifts Estate Gifts. HOW DONORS APPROACH

QUESTIONS?Chelsey Megli

[email protected]

541-346-2104