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January 2010 RICHARD M. STEERS Lundquist College of Business University of Oregon Eugene, Oregon 97403, U.S.A. [email protected] EDUCATION Ph.D., University of California, Irvine (Management and Industrial Psychology), l973 M.B.A., University of Southern California (Industrial Relations), l968 B.A., Whittier College (History), l967 University of Copenhagen, Denmark (Scandinavian Studies), l965-l966 EMPLOYMENT RECORD l968-1970 Human Resources Manager, Corporate Industrial Relations Staff, Dow Chemical Company, Midland, Michigan, and Van Nuys, California 1973-1975 Assistant Professor of Management, School of Economics and Management, Oakland University, Rochester, Michigan 1975-present Lundquist College of Business, University of Oregon, Eugene, Oregon Academic Positions: Assistant Professor of Management, 1975–1977 Associate Professor of Management, 1977–1981 Professor of Management, 1981–1990 Kazumitsu Shiomi Professor of Management, 1990–2003 Professor Emeritus of Organization and Management, 2003–present Administrative Positions: Director of Doctoral Studies, Lundquist College of Business, 1977–1979 Chair, Management Department, Lundquist College of Business, 1978 – 1981 Associate Dean for Academic Affairs, Lundquist College of Business, 1983–1987 Associate Director, Center for Asian and Pacific Studies, University of Oregon, 1986–1988 Vice Provost for International Affairs, University of Oregon, 1994–1998 Assistant to the President for International Affairs, University of Oregon, 1998 – 2000 Chair, Management Department, Lundquist College of Business, 1998– 1999, 2001 – 2003, & 2005-2006 PROFESSIONAL SOCIETIES AND MEMBERSHIPS Academy of Management, Elected Fellow (1984), Elected National President (1986- 1987) American Psychological Association, Elected Fellow, Division l4 (l980) Society of Industrial & Organizational Psychology, Elected Fellow (1980)

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Page 1: Steers CV

January 2010

RICHARD M. STEERS

Lundquist College of Business University of Oregon

Eugene, Oregon 97403, U.S.A. [email protected]

EDUCATION Ph.D., University of California, Irvine (Management and Industrial Psychology), l973 M.B.A., University of Southern California (Industrial Relations), l968 B.A., Whittier College (History), l967 University of Copenhagen, Denmark (Scandinavian Studies), l965-l966 EMPLOYMENT RECORD l968-1970 Human Resources Manager, Corporate Industrial Relations Staff, Dow

Chemical Company, Midland, Michigan, and Van Nuys, California 1973-1975 Assistant Professor of Management, School of Economics and

Management, Oakland University, Rochester, Michigan 1975-present Lundquist College of Business, University of Oregon, Eugene, Oregon

Academic Positions: Assistant Professor of Management, 1975–1977

Associate Professor of Management, 1977–1981 Professor of Management, 1981–1990 Kazumitsu Shiomi Professor of Management, 1990–2003 Professor Emeritus of Organization and Management, 2003–present Administrative Positions:

Director of Doctoral Studies, Lundquist College of Business, 1977–1979 Chair, Management Department, Lundquist College of Business, 1978 –

1981 Associate Dean for Academic Affairs, Lundquist College of Business,

1983–1987 Associate Director, Center for Asian and Pacific Studies, University of

Oregon, 1986–1988 Vice Provost for International Affairs, University of Oregon, 1994–1998 Assistant to the President for International Affairs, University of Oregon,

1998 – 2000 Chair, Management Department, Lundquist College of Business, 1998–

1999, 2001 – 2003, & 2005-2006 PROFESSIONAL SOCIETIES AND MEMBERSHIPS Academy of Management, Elected Fellow (1984), Elected National President (1986-

1987) American Psychological Association, Elected Fellow, Division l4 (l980) Society of Industrial & Organizational Psychology, Elected Fellow (1980)

Page 2: Steers CV

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American Psychological Society (Charter Member), Elected Fellow (1989) EDITORIAL BOARDS Journal of World Business (USA—1996-2010; Senior Editor, 2010-present) Asia-Pacific HRM Journal (Australia—1990-present) Asia-Pacific Business Review (UK—2003-present) Management Review: The International Journal of Management Studies (Germany—

2003-present) Academy of Management Journal (l976-1982) Administrative Science Quarterly (l978-1982) Journal of Business Research (l978-1996) Academy of Management Review (l982-1985) Special Associate Editor - Journal of Business Communications (1992) International Editor, Journal of Management Inquiry (1992-1994) Asia-Pacific Journal of Management (1990-1999) Journal of International Management (1993-2006) Guest Editor, Special Issue on the Future of Work Motivation Theories, Academy of

Management Review (2004)

VISITING PROFESSORSHIPS Oxford University, Oxford, England (January-August, 1982) College of Business, Texas A&M University (April, l986) Norwegian School of Economics & Business Administration, Bergen, Norway (October,

1987) Nijenrode University, Breukelen, Netherlands (Summer and Fall, 1987; Summer 1989) Graduate School of Management, University of California, Irvine (Academic Year 1989-

1990) Department of Psychology, University of Cape Town, Cape Town, South Africa

(Summer 1991; Winter 1992; Spring and Summer, 1993; Winter 1995) Rotterdam School of Management, Erasmus University, Rotterdam, Netherlands (Fall

2002, 2003, 2004) Hanyang University, Seoul, Korea (Summer 2006, 2008) Rikkyo University, Tokyo, Japan (Summer 2009) Yonsei University, Seoul, Korea (Summer 2010) JOURNAL PUBLICATIONS

1. Porter, L. W., and Steers, R. M. "Organizational, Work, and Personal Factors in

Employee Turnover and Absenteeism," Psychological Bulletin, l973, 80, l5l-l76.

2. Porter, L. W., Steers, R. M., Mowday, R. T., and Boulian, P. V. "Organizational Commitment, Job Satisfaction, and Turnover among Psychiatric Technicians." Journal of Applied Psychology, l974, 59, 603-609.

3. Steers, R. M., and Porter, L. W. "The Role of Task-Goal Attributes in Employee

Performance." Psychological Bulletin, l974, 8l, 434-452.

4. Steers, R. M. "Task-Goal Attributes, n Achievement, and Supervisory Performance," Organizational Behavior and Human Performance, l975, l3, 392-403.

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5. Steers, R. M. "Problems in the Measurement or Organizational Effectiveness." Administrative Science Quarterly, l975, 20, 546-58.

6. Steers, R. M. Human Development in Organizations. Manpower Administration, U.

S. Department of Labor, l975.

7. Steers, R. M. "Effects of Need for Achievement on the Job Performance-Job Attitude Relationship." Journal of Applied Psychology, l975, 60, 678-682.

8. Steers, R. M. "Absence May Not Make the Heart Grow Fonder," Contemporary

Psychology, l975, 20, 904-905.

9. Steers, R. M. "Factors Affecting Job Attitudes in a Goal-Setting Environment." Academy of Management Journal, l976, l9, 6-l6.

10. Steers, R. M., and Braunstein, D. N. "Validation and Reliability Studies on the

Manifest Needs Questionnaire." Eugene, Or.: Bureau of Business Research, University of Oregon, l976.

11. Steers, R. M. "Heterogeneity in Effectiveness Models: A Rejoinder." Administrative

Science Quarterly, l976, 2l, 343.

12. Steers, R. M., and Braunstein, D. N. "A Behaviorally-Based Measure of Manifest Needs in Work Settings." Journal of Vocational Behavior, l976, 9, 25l-266.

13. Steers, R. M. "When Is an Organization Effective? A Process Approach to

Understanding Effectiveness." (Invited Article) Organizational Dynamics, l976, 5, 50-63.

14. Steers, R. M. "Antecedents and Outcomes of Organizational Commitment."

Administrative Science Quarterly, l977, 22, 46-56.

15. Steers, R. M. "Individual Differences in Participative Decision-Making." Human Relations, l977, 30, 837-847.

16. Koch, J. L., and Steers, R. M. "Job Attachment, Satisfaction, and Turnover Among

Public Sector Employees." Journal of Vocational Behavior, l978, l2, ll9-l28.

17. Steers, R. M., and Mowday, R. T. "The Motivational Properties of Tasks." Academy of Management Review, l977, 2, 645-658.

18. Steers, R. M., and Spencer, D. G. "The Role of Achievement Motivation in Job

Design." Journal of Applied Psychology, l977, 62, 472-479.

19. Porter, L. W., and Steers, R. M. "Organizational Commitment and Personnel Attribution." First-Term Enlisted Attrition, Volume I. Washington, D.C.: Manpower Research and Advisory Services, Smithsonian Institution, June l977, pgs. l0l-ll3.

20. Steers, R. M., and Spencer, D. G. "Achievement Needs and MBO Goal-Setting."

Personnel Journal, l978, 57 (l), 26-28.

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21. Rhodes, S. R., and Steers, R. M. "Summary Tables of Studies of Employee Absenteeism." Technical Report No. l3, Office of Naval Research, Graduate School of Management, University of Oregon, January l978.

22. Steers, R. M., and Rhodes, S. R. "Major Influences on Employee Attendance: A

Process Model." Journal of Applied Psychology, l978, 63, 39l-407.

23. Steers, R. M. Book Review of L. Spray, Organizational Effectiveness, and P. Goodman and J. Pennings, New Perspectives in Organizational Effectiveness. Administrative Science Quarterly, l978, 23, 5l2-5l5.

24. Morris, J. R., Steers, R. M., and Koch, J. L. "Influence of Organization Structure on

Role Conflict and Ambiguity for Three Occupational Groupings." Academy of Management Journal, l979, 22, 58-7l.

25. Mowday, R. T., Steers, R. M., and Porter, L. W. "The Measurement of Organizational

Commitment." Journal of Vocational Behavior, l979, l4, 224-247.

26. Steers, R. M., and Rhodes, S. F. "A New Look at Absenteeism." Personnel, November-December, l980.

27. Morris, J. R., and Steers, R. M. "Structural Influences on Organizational

Commitment." Journal of Vocational Behavior, l980, l7, 50-57.

28. Spencer, D. G., and Steers, R. M. "The Influence of Personal Factors and Perceived Work Experiences on Employee Turnover and Absenteeism." Academy of Management Journal, l980, 23, 567-572.

29. Steers, R. M., and Mowday, R. T. "Employee Turnover and Post-Decision

Accommodation Processes." In L. L. Cummings and B. M. Staw (Eds.) Research in Organizational Behavior. Greenwich, CT: JAI Press, l98l.

30. Rhodes, S. R., and Steers, R. M. "A Systematic Approach to Diagnosing Employee

Absenteeism." Employee Relations (U.K.), April/May, l98l, Vol. 3 (2).

31. Spencer, D. G., and Steers, R. M. "Performance as a Moderator of the Job Satisfaction-Turnover Relationship." Journal of Applied Psychology, l98l, 66, 5ll-5l4.

32. Rhodes, S. R., and Steers, R. M. "Conventional vs. Worker-Owned Organizations."

Human Relations, l98l, 34, l0l3-l035.

33. Krackhardt, D., McKenna, J., Porter, L. W., and Steers, R. M. "Supervisory Behavior and Employee Turnover: A Field Experiment." Academy of Management Journal, l98l, 24, 249-259.

34. Steers, R. M., and Stone, T. H. "Organizational Exit." In K. M. Rowland and G. R.

Ferris (Eds.), Personnel Management, Boston: Allyn & Bacon, l982, pgs. 462-50l.

35. Steers, R. M., and Lee, T. W. "Facilitating Effective Performance Appraisals: The Role of Employee Commitment and Organizational Climate." In F. Landy and S. Zedeck (Eds.), Performance Measurement: Directions for the Future. Morristown, NJ: LEA, l983.

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36. Steers, R. M., and Porter, L. W. "Employee Commitment to Organizations." In R. Steers and L. Porter (Eds.), Motivation and Work Behavior, 3rd Ed., New York: McGraw-Hill, l983.

37. Spencer, D. G., Steers, R. M., and Mowday, R. T. "An Empirical Test of the

Inclusion of Job Search Linkages into Mobley's Model of the Turnover Decision Process." Journal of Occupational Psychology, l983, 56, l37-l44.

38. Ungson, G. R., and Steers, R. M. "Motivation and Politics in Executive

Compensation." Academy of Management Review, l984, 9, 3l3-323.

39. Steers, R. M., and Rhodes, S. R. "Knowledge and Speculation About Absenteeism." In P. Goodman and R. Atkin (Eds.), Absenteeism. San Francisco: Jossey-Bass, l984, 229-275.

40. Steers, R. M., and Ungson, G. R. "Strategic Issues in Executive Compensation

Decisions." In D. B. Balkin and L. R. Gomez-Mejia (Eds.) New Perspectives on Compensation. Englewood Cliffs, N.J.: Prentice-Hall, l987, 294-307.

41. Steers, R. M. Book Review of C. Cooper and I. Robertson, International Review of

Industrial and Organizational Psychology: l986. For Journal of Occupational Behavior, 1988.

42. Steers, R. M., and Miller, E. A. "Management in the l990s: The International

Challenge," Academy of Management Executive. 1988, 2, 21-23.

43. Steers, R. M. "Motivacion de presencia en los centros educativos." In La Gestion Educativa Ante La Innovacion Y El Cambio, Edited by Roberto Pascual. Madrid, Spain: Narcea, 1988.

44. Ungson, G. R., and Steers, R. M. "Rewarding Chief Executive Officers." In D.

Hambrick (Ed.), The Executive Effect: Concepts and Methods for Studying Top Managers. Greenwich, CT.: JAI Press, 1988, pp. 101-125.

45. Steers, R. M. "Organizational Science in a Global Environment: Future Directions."

In C. A. B. Osigweh (Ed.), Organizational Science Abroad: Constraints and Perspectives. New York: Plenum, 1989, pp. 293-304.

46. Steers, R. M. "The Cultural Imperative in HRM Research." In G. Ferris and K.

Rowland (Eds.). Advances in Personnel and Human Resource Management, Supplement 1. Greenwich, CT.: JAI Press, 1989, pp. 223-232.

47. Steers, R. M. Review of J.P Campbell and R.J. Campbell (Ed's) Productivity in

Organizations: New Perspectives From Industrial and Organizational Psychology. San Francisco: Jossey-Bass, 1988. Published in Administrative Science Quarterly, 1989, 34, 667-669.

48. Shin, Y. K., Steers, R. M., Ungson, G. R., and Nam, S. "Work Environment and

Management Practice in Korean Corporations," (Invited Paper) International Human Resource Management (Singapore), 1990, 1, 95-108.

49. Steers, R. M., Shin, Y. K., Ungson, G. R., and Nam, S. "Korean Corporate Culture:

A Comparative Analysis." In G. Ferris and K. Rowland (eds.), Advances in Personal

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and Human Resources Management, Supplement #2. Greenwich, Connecticut: JAI Press, 1990, pp. 247-261.

50. Steers, R.M. "Giants Dominate in the Land of the Morning Calm." Global

Marketplace, published by the International Trade Institute, Portland, Spring l992.

51. Steers, R.M. "Culture and Communication Patterns in Korean Firms." Pacific Region Forum on Business and Management Communication, Simon Fraser University, 1992, pp. 26-32.

52. Clemen, R., and Steers, R.M. Fusion systems. Case prepared under a grant from the

National Institute for Dispute Resolution, Summer 1992.

53. Clemen, R., and Steers, R.M. Beijing Jeep. Case prepared under a grant from the National Institute for Dispute Resolution, Summer 1992.

54. Steers, R.M., and Clemen, R. Consumer Products Corporation -- South Africa. Case

prepared under a grant from the National Institute for Dispute Resolution, Summer 1992.

55. Steers, R.M., and Clemen, R. AmKor Technologies. Case prepared under a grant from

the National Institute for Dispute Resolution, Summer 1992.

56. Steers, R.M., Bischoff, S., and Higgins, L.H. "Cross-Cultural Management Research: The Fish and the Fisherman." Journal of Management Inquiry, 1992, 1, 321-330.

57. Steers, R.M., and Ungson, G.R. "In Search of the Holy Grail: Reflections on the

Internationalization of Business Education." In W. Stanbury and I. Vertinsky (eds.), Internationalizing Business Education. Vancouver, B.C.: University of British Columbia Press, 1993.

58. Huo, P., and Steers, R.M. "Cultural Influences on the Design of Incentive Systems:

The Case of East Asia." Asia-Pacific Journal of Management, 1993, 10(1), 71-85.

59. Shim, W. S., Steers, R. M., and Terborg, J.T. "The Effects of Goal Setting and Self-Efficacy on Complex Task Performance." Working paper, Lundquist College of Business, University of Oregon, 1993.

60. Koch, M.J., Nam, S., and Steers, R.M. HRM Practices in South Korea." In L. Moore

and D. Jennings (eds.), Human Resource Management in the Pacific Rim. Berlin: de Gruyter, 1995.

61. Ungson, G. R., Steers, R. M., Nam, S., and Park, S. "Evolution of Corporate Strategy

in Korean High Technology Firms: 1960-90." In M. Lawless and L. Gomez-Meijia (Eds.), Global Management in High Technology Industries. Greenwich, Conn.: JAI Press, 1995.

62. Koh, W. L., Steers, R. M., and Terborg, J.T. "The Effects of Transformational

Leadership on Teacher Attitudes and Student Performance in Singapore." Journal of Organizational Behavior, 1995, 16, 319-333. [Winner of the Best Paper Award for JOB for 1995]

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63. Shim, W.S., and Steers, R.M. "Employee Commitment and Job Performance: A Reappraisal." Working paper, Lundquist College of Business, University of Oregon, 1995.

64. Ungson, G. R., Steers, R. M., and Park, S. H. “Reappraising Korea: The Crisis,

Aftermath, and Future Challenges.” Management International Review, 1999, 4, 51-83.

65. Steers, R. M., and Ungson, G. R. “Korean Enterprise in the New Millennium: The

Challenges Ahead,” Sangnam Forum, Center for Management Research, Yonsei University, 2000.

66. Steers, R. M., and Sanchez-Runde, C. “Culture, Motivation, and Work Behavior.” In

M. Gannon and K. Newman (Eds.), Handbook of Cross-Cultural Management. London: Blackwell, 2001, 190-215.

67. Shim, W. S., and Steers, R. M. “The Entrepreneurial Basis of Korean Enterprise: Past

Accomplishments and Future Challenges,” Asia Pacific Business Review, 2001, 7, 22 – 43. Reprinted in C. Rowley, T.W. Sohn, & J Bae, Managing Korean Business: Organization, Culture, Human Resources, and Change. London: Frank Cass, 2002.

68. Steers, R.M. “Korea’s Last Confucian Autocrat,” Asian Wall Street Journal, March

26, 2002.

69. Steers, R.M., Mowday, R.T., & Shapiro, D. “The Future of Work Motivation Theory.” Academy of Management Review, 2004, 29, 379-387.

70. Porter, L.W., Steers, R.M., and Mowday, R.T. “Do Employee Attitudes Towards

Organizations Matter? The Study of Employee Commitment to Organizations,” In Kenneth Smith and Michael Hitt (Eds.), Great Minds in Management. London: Oxford University Press, 2006.

71. Nardon, L., and Steers, R.M., “Learning Cultures on the Fly,” In M. Javidan, R.

Steers, and M. Hitt (Eds.), Advances in International Management: The Global Mindset. Amsterdam, Elsevier, 2007.

72. Steers, R.M., Meyer, A., and Sanchez-Runde, C. “National Culture and the Adoption

of New Technologies,” Journal of World Business, 2008, 43, 255-260.

73. Nardon, L., and Steers, R. “The New Global Manager: Learning Cultures on the Fly,” Organizational Dynamics, 2008, 37, 47-59.

74. Nardon, L., and Steers, R.M., “The Culture Theory Jungle: Convergence and

Divergence in Models of National Cultures,” in R. Bhagat and R. Steers (Eds.), Cambridge Handbook of Culture, Organizations, and Work. Cambridge: Cambridge University Press, 2009.

75. Steers, R.M., Nardon, L., and Sanchez-Runde, C. “Culture and Organization Design:

Strategy, Structure, and Decision-Making,” in R. Bhagat and R. Steers (Eds.), Cambridge Handbook of Culture, Organizations, and Work. Cambridge: Cambridge University Press, 2009.

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76. Steers, R.M., Sanchez-Runde, C., and Lee, S.M. “Cultural Drivers of Work Behavior: Personal Values, Motivation, and Job Attitudes,” in R. Bhagat and R. Steers (Eds.), Cambridge Handbook of Culture, Organizations, and Work. Cambridge: Cambridge University Press, 2009.

77. Aten, K., Nardon, L., and Steers, R. “The Role of Management Development in Cultivating a Global Mindset,” In Steven J. Armstrong and Cynthia Fukami (Eds.), Handbook of Management Learning, Education, and Development, Thousand Oaks, CA: Sage Publications, 2009.

BOOK PUBLICATIONS 1. Steers, R. M., and Porter, L. W. Motivation and Work Behavior. New York:

McGraw-Hill Book Company, l975.

2. Steers, R. M. Organizational Effectiveness: A Behavioral View. Santa Monica, CA.: Goodyear Publishing Company, l977. Also published as: Steers, R. M. Efektivitas Organisasi. Jakarta, Indonesia: Penerbit Erlangga, l980.

3. Mowday, R. T., and Steers, R. M. Research in Organizations: Issues and

Controversies. Santa Monica, CA.: Goodyear Publishing Co., l979.

4. Steers, R. M., and Porter, L. W. Motivation and Work Behavior, Second Edition. New York: McGraw-Hill Book Company, l979. International edition: Tokyo: McGraw-Hill Kogahusha, Ltd., l979.

5. Steers, R. M. Introduction to Organizational Behavior. Glenview, IL.: Scott,

Foresman, l98l.

6. Mowday, R. T., Porter, L. W., and Steers, R. M. Employee-Organization Linkages: The Psychology of Commitment, Absenteeism, and Turnover. New York: Academic Press l982.

7. Steers, R. M., and Porter, L. W. Motivation and Work Behavior, Third Edition. New

York: McGraw-Hill Book Company, l983.

8. Steers, R. M. Introduction to Organizational Behavior, Second Edition. Glenview, IL.: Scott, Foresman, l984.

9. Steers, R. M., Ungson, G. R., and Mowday, R. T. Managing Effective Organizations:

An Introduction. Boston: Kent Publishing Company, l985.

10. Daft, R., and Steers, R. M. Organizations: A Micro/Macro Approach. Glenview, IL.: Scott, Foresman, l986. Organizaciones: El Comportamiento del Individuo y de Los Grupos Humanos. (Spanish language translation). Mexico City: Grupo Noriega-Lumusa, 1992.

11. Steers, R. M., and Porter, L. W. Motivation and Work Behavior, Fourth Edition. New

York: McGraw-Hill Book Company, l987. International edition: Singapore: McGraw-Hill, l987.

12. Steers, R. M. Introduction to Organizational Behavior, Third Edition. Glenview, IL.:

Scott, Foresman, l988.

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13. Steers, R. M., Shin, J. K., and Ungson, G. R. The Chaebol: Korea's New Industrial Might. New York: Harper & Row, 1989. English language paperback edition: New York: Harper Business, 1990. Korean language edition: Seoul, Korea: Sisayounguhsa Publishing Company, 1991.

14. Rhodes, S. R., and Steers, R. M. Managing Employee Absenteeism. Reading, Mass.:

Addison-Wesley, 1990.

15. Steers, R. M., and Porter, L. W. Motivation and Work Behavior, Fifth Edition. New York: McGraw-Hill, 1991.

16. Steers, R. M. Introduction to Organizational Behavior, Fourth Edition. New York:

HarperCollins, 1991. Chinese language edition: Taipei, Taiwan: Wu Nan Publishing Company, 1995.

17. Steers, R. M., and Black, J. S. Organizational Behavior, Fifth Edition. New York:

HarperCollins, 1994.

18. Steers, R. M., Porter, L. W., and Bigley, G. Motivation and Leadership at Work, Sixth Edition. New York: McGraw-Hill, 1996.

19. Ungson, G. R., Steers, R. M., and Park, S. H. Korean Enterprise: The Quest for

Globalization. Boston: Harvard Business School Press, 1997.

20. Steers, R. M. Made in Korea: Chung Ju Yung and the Rise of Hyundai. New York: Routledge, 1999.

21. Porter, L. W., Bigley, G., and Steers, R. M. Motivation and Work Behavior, Seventh

Edition. New York: Irwin-McGraw-Hill, 2003.

22. Steers, R. M., and Nardon, L. Managing in the Global Economy. Armonk, NY: M.E. Sharpe, 2006.

23. Javidan, M., Steers, R., and Hitt, M. (Eds.), The Global Mindset. Amsterdam:

Elsevier, 2007.

24. Bhagat, R., and Steers, R.M. (Eds.), Cambridge Handbook of Culture, Organizations, and Work. Cambridge: Cambridge University Press, 2009.

25. Steers, R.M., Sanchez-Runde, C, and Nardon, L. Management Across Cultures:

Challenges and Strategies. Cambridge: Cambridge University Press, 2010.