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STATISTICS AND TARIFF INFORMATION IN TELECOM, MEDIA AND POSTAL SERVICE AS OF THE FOURTH QUARTER 2016 2016

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Page 1: STATISTICS AND TARIFF INFORMATION IN TELECOM, MEDIA … · 2019-02-22 · STATISTICS AND TARIFF INFORMATION IN TELECOM, MEDIA AND POSTAL SERVICE AS OF THE FOURTH QUARTER 2016 2016

STATISTICS AND TARIFF INFORMATION IN TELECOM, MEDIA AND POSTAL

SERVICE AS OF THE FOURTH QUARTER 2016

2016

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TABLE OF CONTENTS

1. PRELIMINARY REMARKS.............................................................................................................................. 5

2. SUMMARY ................................................................................................................................................................. 5

3. MOBILE AND FIXED TELEPHONE SUBSCRIPTIONS ................................................................... 6

4. MARKET SHARE AND COVERAGE .......................................................................................................... 7

5. VOICE AND SMS TARIFF STRUCTURE................................................................................................. 9

6. TRAFFIC STATISTICS ..................................................................................................................................... 10

6.1 Voice total outgoing and incoming mobile calls (In Minutes) ........................................................... 10

6.2 Voice total outgoing and incoming roaming traffic (In Minutes) .................................................... 10

7. STATUS OF INTERNET SERVICE PROVISION ................................................................................ 11

7.1. Licensed Operators ...................................................................................................................................... 11

7.2. Internet Subscribers .................................................................................................................................... 12

7.3. International Internet Bandwidth ......................................................................................................... 14

7.4. Internet Tariff ................................................................................................................................................ 14

7.4.1 Mobile Internet Tariff ........................................................................................................................................ 14

8. EMPLOYMENT IN TELECOMMUNICATION SECTOR ............................................................... 20

9. MEDIA ........................................................................................................................................................................ 21

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LIST OF TABLES

Table 1.Number of mobile and fixed telephone service subscriptions per operator as of December 2016 .. 6

Table 2.International average roaming subscribers’ as of December 2016 ............................................................ 7

Table 3.Mobile telephone network coverage per type of technology and per operator as of December 2016

......................................................................................................................................................................................................... 8

Table 4. Mobile telephone voice tariff (in Rwf) per minute per operator as of December 2016. .................... 9

Table 5: Fixed telephone service tariff structure ............................................................................................................. 9

Table 6 : SMS tariff structure .............................................................................................................................................. 10

Table 7. Outgoing and Incoming traffic as of 31st December 2016 per operator............................................... 10

Table 8.Outgoing and Incoming Roaming traffic as of the 4th Quarter 2016 per operator ............................... 10

Table 9. Licensed internet service providers as of December 2016 ........................................................................ 11

Table 10. Internet subscribers per category per operator as of December 2016 ................................................. 12

Table 11: International internet bandwidth (Mbps) per operator as of 4th Quarter 2016 .................................. 14

Table 12. Fixed Internet tariffs per operator as of December 2016 (In Rwf VAT inclusive) ......................... 15

Table 13: KT Telecom Ltd Bandwidth tariff (in Rwf VAT inclusive) .................................................................. 17

Table 14: KTRN Telecom Ltd Device Tariffs (in Rwf VAT inclusive) ................................................................ 18

Table 15: 4G LTE retail tariffs as of the fourth (in Rwf VAT inclusive) quarter 2016 .................................... 18

Table 16: Trend in Telecom Revenues in 2016 ............................................................................................................. 19

Table 17: Trend in Telecom investment in 2016 ........................................................................................................... 19

Table 18: Number of staffs employed in Telecommunication sectors as of December 2016 ......................... 20

Table 19: Licensed media operators as of December 2016 ..................................................................................... 21

Table 20: Pay TV subscribers as of December 2016 ................................................................................................... 21

Table 21: Tariff Structure in Frw for pay TV operators as of December 2016 ................................................... 21

Table 22: Licensed postal operators as of December 2016 ........................................................................................ 22

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LIST OF FIGURES

Figure 1: Development of Mobile telephone Subscriptions per annum from 2009-2016 .................................. 6

Figure 2: Development of fixed telephone Subscribers per annum from 2009-2016 .......................................... 7

Figure 3: Mobile Telephone subscribers market share per operator as of December 2016 ............................... 7

Figure 4: Fixed telephone service Market share per operator as of December 2016 .......................................... 8

Figure 5: Average Mobile Voice Tariff Trend (Frw per minute) per annum from 2009-2016 ........................ 9

Figure 6: Outgoing on net, off net and international voice traffic market share per operator as of

December 2016 ........................................................................................................................................................................ 11

Figure 7: Trend in total internet Subscribers from 2009-2016.................................................................................. 13

Figure 8: Internet penetration rate trend from 2011-2016 ......................................................................................... 13

Figure 9: Trend in International Internet bandwidth .................................................................................................... 14

Figure 10: Standard mobile Internet tariff (Rwf/Mb) as of December 2016 ....................................................... 14

Figure 11: Staffs by gender as of December 2016 ........................................................................................................ 20

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1. PRELIMINARY REMARKS

The information compiled in this report is from telecom companies, Internet Service Providers,

4G retailers, RURA database, postal operators, Pay TV operators, Media and Newspapers.

Subscription in this context, an “active subscriber” is defined as one that has generated revenue

within three months of the quarter under review.

2. SUMMARY

This is a fourth quarter report for 2016; it covers the period from October to December 2016, and

it gives the annual trends of some indicators. This report includes information on mobile telephone,

fixed telephone, internet, tariffs (voice and data), traffic, revenues, investment and employment in

telecommunication sector, licensed operators in postal and Media.

In the period under review, the mobile telephone subscriptions increased from 8,853,301 recorded

in the third quarter 2016 to 8,932,108 recorded in the fourth quarter 2016, this portrays a 1%

increase. Mobile telephone penetration rate rose from 78.6% recorded in the third quarter of 2016

to 79.21 % that was recorded at the end of the fourth quarter 2016.

Fixed telephone subscriptions in this quarter increased by 2% from 13,143 recorded in the third

quarter 2016 to 13,403 in this quarter under review.

On internet data segment, the number of internet subscriptions as of December 2016 increased by

3% and this implies that they increased from 3,984,323 recorded in the third quarter 2016 to

4,119,928. Internet penetration rate continued to be 36.6%.

In the media there are 14 licensed Free to Air Televisions, 3 licensed pay TV operators, 31 radio

stations, 50 print media and 80 online operators and in the postal service there are 24 licensed

operators as of December 2016.

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3. MOBILE AND FIXED TELEPHONE SUBSCRIPTIONS

As of December 2016, operators offering mobile telephony services included MTN Rwanda Ltd,

TIGO Rwanda Ltd and AIRTEL Rwanda Ltd, and those offering fixed telephone services were

Liquid Telecom Ltd, Airtel Rwanda Ltd, Tigo Rwanda Ltd and MTN Rwanda Ltd.

Table 1.Number of mobile and fixed telephone service subscriptions per operator as of

December 2016

Operators Name Active Subscribers Fixed

Teledensity

Mobile

Teledensity

General

Teledensity

Mobile Active

subscribers

Fixed

Telephony

0.12 79.21 79.33

MTN Rwanda

Ltd

4,072,523 2,494

TIGO Rwanda

Ltd

3,252,625 9,464

Airtel Rwanda

Ltd

1,596,385

10

Liquid Telecom

Ltd

N/A

1,435

Total 8,921,533 13,403

Source: RURA operators’ returns’

The number of fixed telephones subscriptions increased from 13,143 recorded in the third quarter

2016 to 13,403 in this quarter under review.

Figure 1: Development of Mobile telephone Subscriptions per annum from 2009-2016

Source: RURA operators’ returns

In the year 2016, mobile telephone subscribers increased by 2% from 8,759,619 mobile

subscribers recorded in 2015 to 8,932,108 recorded in 2016.

2009 2010 2011 2012 2013 2014 2015 2016

Subscriptions 2,429,252 3,548,761 4,446,194 5,690,751 6,689,254 7,747,019 8,759,619 8,932,108

% Change 46 25 28 18 16 13 2

-

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

7,000,000

8,000,000

9,000,000

10,000,000

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Figure 2: Development of fixed telephone Subscribers per annum from 2009-2016

Source: RURA operators’ returns

Due to the diffusion of mobile telephones which made people to shift from using fixed phones to

mobile telephones, during the year 2016 fixed telephones decreased by 22.6%. The number of

subscribers dropped from 16,983 connections in the year 2015 to 13,143 connections in 2016.

Table 2.International average roaming subscribers’ as of December 2016

Destination MTN Rwanda Ltd Tigo Rwanda

Ltd

Airtel Rwanda ltd Total

Incoming 169,882 8,935 95,702 274,519

Outgoing 185,912 14,837 176,692 377,441

Source: RURA operators’ returns

4. MARKET SHARE AND COVERAGE

Figure 3: Mobile Telephone subscribers market share per operator as of December 2016

Source: RURA operators’ return

In the fourth quarter of 2016, MTN Rwanda Ltd continued to show the biggest market share of

46% followed by Tigo Rwanda followed with 36 % and Airtel Rwanda has the market share of

18% in mobile telephone subscriptions.

2009 2010 2011 2012 2013 2014 2015 2016

Subscriptions 33,451 39,664 38,801 44,363 45,338 49,612 16,983 13,143

% Change 18.6 -2.2 14.3 2.2 9.4 -65.8 -22.6

(10,000)

-

10,000

20,000

30,000

40,000

50,000

60,000

MTN Rwanda Ltd 46%

TIGO Rwanda Ltd 36%

Airtel Rwanda Ltd18%

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Figure 4: Fixed telephone service Market share per operator as of December 2016

Source: RURA operators’ returns

As of the fourth quarter 2016, Tigo Rwanda Ltd has the largest market share of 71%, followed by

MTN Rwanda Ltd with 18%, Liquid Telecom has 11% and Airtel has the insignificant market

share close to zero.

Table 3.Mobile telephone network coverage per type of technology and per operator as of

December 2016

OPERATOR 2G 2.5G 3G 3.5G 4G LTE

GEOGRAPHIC COVERAGE

MTN Rwanda Ltd 99.13% 99.13% 76.03% 76.03%

TIGO Rwanda Ltd 90.81% 90.81% 22.41% 22.41%

AIRTEL Rwanda Ltd 92.02% 92.02% 17.00% 17.00%

KT Rwanda Networks Ltd 51%

POPULATION COVERAGE

MTN Rwanda Ltd 99.92% 99.92% 92.08% 92.08%

TIGO Rwanda Ltd 99.89% 99.89% 58.92% 58.92%

AIRTEL Rwanda Ltd 93.45 93.45 23.15 23.15

KTRN Rwanda Networks Ltd 62%

Source: RURA operators’ returns

Geographically MTN 2G and 2.5 Network covers 99.13% of the total land area, followed by Airtel

Rwanda Ltd with 92.02 % and 90.81 % for TIGO Rwanda Ltd. This geographic network gives

the opportunity to 99.92% of the population to access 2G and 2.5G networks of MTN Rwanda

Ltd, 99.89% of TIGO Network and 93.45% of AIRTEL network Ltd.

MTN Rwanda Ltd 18%

TIGO Rwanda Ltd 71%

Airtel Rwanda Ltd0% Liquid Telecom Ltd

11%

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3G and 3.5G mobile technologies were deployed geographically by MTN Rwanda Ltd at the level

of 76.03%, Tigo Rwanda Ltd at 22.41%, and 17% for Airtel Rwanda Ltd as of fourth quarter,

2016.

KTRN Rwanda deployed 4G geographically by 51% and this network is accessed by 62% of the

population.

5. VOICE AND SMS TARIFF STRUCTURE

Table 4. Mobile telephone voice tariff (in Rwf) per minute per operator as of December

2016.

Destination MTN Rwanda Ltd Tigo Airtel

Prepaid Postpaid Rwanda Ltd Rwanda Ltd

Onnet Tariff 45 40 32

Offnet tariff 45 40 38

One Network Area 70 70 70

US/Canada/China/India

/Belgium[2]

51 50

Table 5: Fixed telephone service tariff structure

Fixed Telephone Tariff Liquid Rwanda Ltd MTN Rwanda Ltd Tigo

Rwanda

Ltd

Airtel

Rwanda

Ltd

On net 20 45 40 46

Off net 60 45 40 60

EAC 135 70 60 70

Rest of Africa 155 255 255 255

Source: RURA operators’ returns

Figure 5: Average Mobile Voice Tariff Trend (Frw per minute) per annum from 2009-2016

Source: RURA, operators’ returns’

2009 2010 2011 2012 2013 2014 2015 2016

Onnet Tariff 90 70 68 30 27 35 34 35

Offnet Tariff 128 100 75 70 60 61 57 41

One Network Tariff 170 132 120 120 120 123 70 69

020406080

100120140160180

Ave

rage

tar

iff

in R

wf

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Table 6 : SMS tariff structure

SMS On net Tariff Off net tariff One Network Area

MTN Rwanda Ltd 12 26 45

Airtel Rwanda Ltd 11 22 11

Tigo Rwanda Lt d 11 26 75

Source: RURA, operators’ returns’

6. TRAFFIC STATISTICS

6.1 Voice total outgoing and incoming mobile calls (In Minutes)

Table 7. Outgoing and Incoming traffic as of 31st December 2016 per operator

Destination MTN Rwanda Ltd Airtel Rwanda Ltd Tigo Rwanda Ltd Total

Outgoing traffic

On net 842,074,810 479,879,480 1,426,837,400 2,748,791,690

Off net 13,234,003 11,462,331 13,418,292 38,114,626

International 34,821,722 2,499,340 1,757,520 39,078,582

Incoming traffic

Off net 24,945,897 3,603,309 13,945,467 42,494,673

International 14,739,526 9,766,560 4,676,191 29,182,277

Source: RURA operators’ returns’

6.2 Voice total outgoing and incoming roaming traffic (In Minutes)

Table 8.Outgoing and Incoming Roaming traffic as of the 4th Quarter 2016 per operator

Destination MTN Rwanda Ltd Tigo Rwanda Ltd Airtel Rwanda ltd Total

Incoming 1,806,653 233,952 712,328 2,752,933

Outgoing 377,689 57,157 496,847 931,693

Source: RURA, operators’ returns’

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Figure 6: Outgoing on net, off net and international voice traffic market share per operator

as of December 2016

7. STATUS OF INTERNET SERVICE PROVISION

7.1. Licensed Operators

Table 9. Licensed internet service providers as of December 2016

ISPs Licensed From(Year) Status

Internet Service Providers

MTN Rwanda Ltd 2006 Operational

Liquid Telecom Ltd 2014 Operational

TIGO Rwanda Ltd 2008 Operational

New Artel Ltd 2004 Operational

ISPA Ltd 2006 Operational

4G NETWORKS Ltd 2009 Operational

BSC Ltd 2010 Operational

AIRTEL Rwanda Ltd 2011 Operational

31%

17%

52%

ON NET

MTN Rwanda Ltd

Airtel Rwanda Ltd

Tigo Rwanda Ltd

35%

30%

35%

OFF NET

MTN Rwanda Ltd

Airtel Rwanda Ltd

Tigo Rwanda Ltd

89%

6%5%

INTERNATIONAL

MTN Rwanda Ltd

Airtel Rwanda Ltd

Tigo Rwanda Ltd

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AXIOM 2014 Operational

4G LTE Wholesaler

KTRN 2013 Operational

4G LTE Retailers

GMAX 2014 Operational

Intercom Technologies 2014 Not yet Operational

4Net Africa Ltd 2014 Operational

Piramie Inc 2014 Not yet Operational

Twinning in Corporation 2015 Not yet Operational

Simba Supermarket 2015 Operational

TRUCONNECT ltd 2015 Operational

POPCORN Ltd 2015 Operational

Suku NSA Ltd 2015 Not yet Operational

Universalinks Group Operational

Source: RURA operators’ returns

7.2. Internet Subscribers

The table below illustrates the breakdown of internet subscribers per category and per operator

Table 10. Internet subscribers per category per operator as of December 2016

Fixed internet Total

internet

subscribers

Internet

penetratio

n rate (%) Narrowband(≤256kbps) Broadband(≥256kbps) Mobile

internet

Liquid Telecom ltd 456 456 36.6 %

MTN Rwanda ltd 170 19,269 1,613,789 1,633,228

Tigo Rwanda ltd 254 1,505,634 1,505,888

New Artel ltd 16 46 106 168

ISPA ltd 43 200 243

4G Networks ltd 68 0 68

BSC ltd 1,273 2,671 3,944

Axiom Networks ltd 89 12 101

Airtel rwanda ltd 66 971,377 971,443

Gmax Ltd 156 156

Popconn Ltd

1,726

1,726

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Truconnect 90 90

Tnsp's 583 583

4NetAfrica Ltd 30 30

Universalinks Group Ltd 1,135 1,135

Piramie INC 669 669

Total 229 21,721 4,097,978 4,119,928

Source: RURA operators’ returns

Figure 7: Trend in total internet Subscribers from 2009-2016

Source: RURA operators’ returns

Figure 8: Internet penetration rate trend from 2011-2016

Source: RURA operators’ returns

(500,000)

-

500,000

1,000,000

1,500,000

2,000,000

2,500,000

3,000,000

3,500,000

4,000,000

4,500,000

2009 2010 2011 2012 2013 2014 2015 2016

Subscriptions % Change

0

5

10

15

20

25

30

35

40

2011 2012 2013 2014 2015 2016

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7.3. International Internet Bandwidth

Table 11: International internet bandwidth (Mbps) per operator as of 4th Quarter 2016

Type MTN Liquid New

Artel

Tigo Airtel ISPA 4G

Networks

BSC KTRN Axiom Total

UP Link 1705 1000 60 900 1420 200 50 1,110 2,017 200 19,024

Down Link 1705 1000 60 900 1420 200 50 2,810 2,017 200

Source: RURA operators’ returns

Figure 9: Trend in International Internet bandwidth

Source: RURA operators’ returns

7.4. Internet Tariff

7.4.1 Mobile Internet Tariff

Figure 10: Standard mobile Internet tariff (Rwf/Mb) as of December 2016

4,280

8,108

10,222

11,934

15,352

19,024

89.44 26.1 16.7 28.6 23.9

2011 2012 2013 2014 2015 2016

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Source: RURA operators’ returns

7.4.2 Fixed Internet Tariff

Table 12. Fixed Internet tariffs per operator as of December 2016 (In Rwf VAT inclusive)

Liquid

Teleco

m Ltd

MTN

Rwand

a Ltd

Tigo

Rwanda

Ltd

ISP

A

New

Artel

Ltd

BSC Axiom

Networ

ks Ltd

4G

Networks

Ltd

Wir

eles

s

128/64 Kbps

Residential

64,900 66,150

59,0

00

128/64 Kbps

Business

64,900

128/128

Kbps

59,000

256/128

Kbps

236,000 118,

000

256/256

Kbps

118,00

0

41,595

384/192

Kbps

354,000 132,300

512/512Kbp

s

210,00

0

62,540

512/256Kbp

s

743,400

1Mbps 1,534,00

0

264,600 300,00

0

297,362 103,250

1Mbps

dedicated

236,000

2 Mbps

dedicated

413,000

2 Mbps 480,000 467,282

56

50

51

47 48 49 50 51 52 53 54 55 56 57

MTN Rwanda Ltd

Tigo Rwanda Ld

Airtel Rwanda Ltd

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3Mbps 720,000

180,000

270,000

594,723

5Mbps

Dedicated

743,400

4Mbps 840,000

5Mbps 1,050,000

6Mbps 1,260,000

7Mbps 1,470,000

8Mbps 1,680,000

9Mbps 1,890,000

10Mbps 2,100,000

Fib

er

64 Kbps 50,150

128Kbps 59,000

256Kbps 106,200

512Kbps 177,000 210,00

0

1Mbps 354,000

2Mbps 460,200

3Mbps 826,000 630,000

4Mbps 649,000

5Mbps 708,000

6Mbps 826,000

7Mbps 944,000

8Mbps 1,062,00

0

9Mbps 1,180,00

0

10Mbps 1,298,00

0

Cop

per

64 Kbps

Data

Copper-

Kigali

101,511

64 Kbps

Data

Copper-Up

country

185,222

128 kbps

Data

Copper-

Kigali

59,000

128 kbps

Data

59,000

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Copper-Up

country

256kbps-

DATA(Cop

per-kigali)

106,200

256kbps-

DATA(copp

er -Up

country)

106,200

512kbps

DATA(Coo

per)

177,000

1024kbps

DATA(Coo

per)

479,117

2048kbps

DATA(Coo

per)

544,079

EVDO 35,000

Fix

ed 1Mbps 534,963 438,480

2 Mbps 900,579

3Mbps 1,134,003

Source: RURA Operators’ returns

Table 13: KT Telecom Ltd Bandwidth tariff (in Rwf VAT inclusive)

VOLUME BASED TARIFFS 1st quarter

2016

2nd

quarter

2016

3rd quarter

2016

4th quarter

2016

1GB or less(price per 1GB)

3,226

3,600

1-3GB(Price per 1GB)

3,011

3-10GB(Price per 1GB)

2,797

10-100GB(Price per 1GB)

2,710

Above 100GB and unlimited(Price per 1GB)

2,581

1GB 2,360 2,360 2,360

5GB 12,000 12,000 17,200

10GB 23,800 23,800 34,500

30GB 65,000 65,000 92,300

50GB 106,400 106,400 145,000

100GB 210,000 210,800 294,600

MUP smart 500MB+500MB per day 17,208 14,700 14,700 14,700

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MUP 1GB/Day 30,973 21,800

MUP 2GB/Day 61,946 57,000

MUP 4GB/Day 123,893 116,000 116,000 116,000

200GB+UL 413,000

VPN Over LTE (Internet Included)

1 Mbps 107,400

3 Mbps 231,000

5 Mbps 330,700

Source: RURA operators’ returns

Table 14: KTRN Telecom Ltd Device Tariffs (in Rwf VAT inclusive)

1st Quarter

2016

2nd Quarter

2016

3rd Quarter

2016

4th Quarter

2016

Huawei CPEs(E6172) 83,298 68,000 68,000 72,000

Huawei CPEs(Outdoor ) 240,000 210,000 210,000 210,000

Alcatel Mobile Router Y800 62,701 52,000 52,000 50,000

Alcatel Mobile Router Y855V 62,701 40,000 40,000 40,000

Alcatel Dongles l850V 33,746 25,000 25,000 25,000

Franklin Routers R702 56,096 40,000 - 39,000

Source: RURA Operators’ returns

Table 15: 4G LTE retail tariffs as of the fourth (in Rwf VAT inclusive) quarter 2016

MTN

Rwanda

Ltd

Airtel

Rwanda

Ltd

Truconne

ct

BSC Piramie G-Max

VOLUME BASED

TARIFFS

Q 4 Q 4 Q 4 Q4 Q4

Q 4

0.5GB 4,000

2,200

1GB 18,600 3,500 2,700 3,000 3,800 2,900

2G 8,200

5GB 18,600

( Month)

16,000 13,700 16,500 14,600

10GB 37,000(

Month)

30,500 28,500 29,100 36,499 29,000

12GB

20GB 72,000

(Month)

62,000 60,500

30GB 82,000 78,000 80,000 79,000

40GB 118,000

142,000

50GB 181,000 127,000 220,660 130,000

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(Month)

60GB

212,999

70GB 218,000

100 GB 345,000

(Month)

325,000 284,000 255,000

(Limited)

New 100GB

100GB 260,000 210,000 289,900 300,000 275,000

(Un

limited)

200GB 687,000 619,000 529,000 600,000 500,000

(Un

limited)

MUP 500MB/Day 25,000 17,000

19,000

MUP smart

500MB+500MB per

day

25,000 14,700

MUP 1GB/Day 39,000 21,800 32,500

36,000

MUP 2GB/Day 77,000 57,000 65,000

70,000

MUP 4GB/Day 123,893 116,000 136,500

Smart Business

100GB/Month

197,885 -

Table 16: Trend in Telecom Revenues in 2016

Category Revenues in Rwf

Total MNOs Revenues 37,362,558,762

Total ISPs , 4G retailers and Liquid Revenues 5,201,339,716

Total 42,563,898,478

Source: RURA operators’ returns

Table 17: Trend in Telecom investment in 2016

Investment in Rwf

Total MNOs Investment 9,284,829,432

Total ISPs , 4G retailers and Liquid Revenues 7,148,500

Total 9,291,977,932

Source: RURA operators’ returns

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8. EMPLOYMENT IN TELECOMMUNICATION SECTOR

933 people are employed in Telecommunication sector, 809 are permanent staffs and 124 are

temporary staffs and 37% of these staff are female and 63% are male as it is shown in the following

table;

Table 18: Number of staffs employed in Telecommunication sectors as of December 2016

Operator Temporary Female Foreign Permanent Outsourced Total

staff

MTN Rwanda

Ltd

17 170 10 238 149 255

Tigo Rwanda Ltd 14 61 13 172 120 186

Airtel Rwanda

Ltd

0 47 13 87 72 87

Liquid Telecom

Ltd

26 11 4 66 0 92

BSC Ltd 7 8 0 25 0 32

4G Networks Ltd 5 2 0 4 0 9

ISPA Ltd 0 6 0 17 0 17

New Artel Ltd 0 4 0 41 0 41

GMAX 5 2 2 0 7

TRUCONNECT 3 4 0 7

Axiom Networks

Ltd

3 1 3 29 0 32

4NetAfrica Ltd 4 0 0 5 0 9

TNSP 1 1 0 10 2 11

KTRN 30 27 35 97 9 127

Piramie INC 4 3 1 1 1 5

POPCONN Ltd 5 6 3 11 0 16

Total 124 349 82 809 353 933

Source: RURA operators’ returns

Figure 11: Staffs by gender as of December 2016

Female 37%

Male 63%

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9. MEDIA

With the new mandate of RURA to regulate media industry, and following the enactment of the

media law of 2013, RURA in addition to TVs and radios, licensed Internet and Print Media organs.

The table below shows a list of licensed TV stations, FM Radio Broadcasters, newspapers and

online media registered to operate in Rwanda, by the end of the fiscal year under review

Table 19: Licensed media operators as of December 2016

Category Number of Licensed Operators

Pay Tv 3

FM broadcasters 31

Free To Air (FTA) 14

Online Media 80

Print Media 50

Source: RURA database

According to the table above there are 14, Free to Air licensed Televisions and 3 Pay Tv

Operators, 31 radios, 50 Newspapers and 80 online media.

Table 20: Pay TV subscribers as of December 2016

Azam Media Ltd Star Africa Media Ltd Tele 10 Ltd Total

Active Subscribers 1,884 41,649 12,896 56,429

Registered Subscribers 4,371 207,187 19,568 231,126

Source: RURA operators’ returns

Table 21: Tariff Structure in Frw for pay TV operators as of December 2016

Star Africa Media Ltd

Nova 2,500 21

Basic 4,500 37

Classic 9,000 56

Unique 18,000 73

Sport Play 2,500 2

Sport Plus 4,500 4

Smart 9000 90

Super 18000 190

New Chinese 15000 124

India 9000 9

Sport Plus 4,500 4

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Azam Media Ltd

English Bouquet 6,500 80

French Bouquet 9,000 60

India Bouquet 6,000 22

Add On 2,000 12

Full Bouquet 15,000 150

Tele 10

Installations fees

N/A

Initial Access Fees (Canal) N/A

Initial Access Fees (DSTV) N/A

Canal 1 N/A

Canal 2

N/A

DSTV 61,300

Source: RURA operators’ returns

10. POSTAL SERVICES

Table 22: Licensed postal operators as of December 2016

1 Panorama Ltd International Courier License

2 Dove Forwarding and Supply Company Ltd Regional courier License

3 Shaft Ltd Regional courier License

4 DHL Express International Courier License

5 Pan Africa Express Transport Ltd (Licensee of FedEX) International Courier License

6 Stella Express Ltd Domestic courier License

7 Skynet Worldwide Express Ltd International Courier License

8 Sotra Tour & Travel Agency Ltd Domestic courier License

9 I&T Investment & Supply Company Ltd Intra-city courier License

10 National Post Office Public Postal operator License

11 Sofast Ltd Domestic courier License

12 Horizontal Ltd Domestic courier License

13 Kigali Coach Tours & Travel Ltd Domestic courier License

14 Ukine Ltd Regional Courier License

15 Eagle Net Ltd International Courier License

16 Alpha Express Company Ltd Domestic courier License

17 Excel Travel & Tours Agency Ltd Domestic courier License

18 ISCO Intersec Security International Courier License

19 Kigali Safari Express Ltd Domestic courier License

20 Modern Coast Express Uganda Ltd Regional Courier License

21 Omega Ltd Domestic courier License

22 Virunga Courier Express Ltd Domestic courier License

23 Matunda Express Ltd Domestic courier License

24 Common Rock Ltd Domestic courier License

Source: RURA operators’ returns’