statement of deficiencies and plan of correction€¦ · office of health care assurance state...
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1
Office of Health Care Assurance
State Licensing Section
STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION
Facility’s Name: Kina Ole Estate Ekolu, LLC
CHAPTER 100.1
Address:
45-219 William Henry Road, Kaneohe, Hawaii 96744
Inspection Date: September 29 & 30, 2016 Annual
THIS PAGE MUST BE SUBMITTED WITH YOUR PLAN OF CORRECTION. IF IT IS NOT, YOUR PLAN OF
CORRECTION WILL BE RETURNED TO YOU, UNREVIEWED.
2
Rules (Criteria) Plan of Correction Completion
Date
§11-100.1-8 Primary care giver qualifications. (a)(6)
The licensee of a Type I ARCH acting as a primary care giver
or the individual that the licensee has designated as the
primary care giver shall:
Have at least one year experience working full time or its
equivalent providing direct nurse aide care as an employee of
a state licensed and approved intermediate care facility,
skilled nursing facility, home health agency, or hospital or
demonstrate competency equivalence through completion of a
program approved by the department;
FINDINGS
Primary care giver (PCG) does not have one year experience
working full time or equivalent providing direct nurse aide
care as employee of a state licensed and approved
intermediate care facility, skilled nursing facility, home health
agency or hospital. Nurse aide program completed 5/20/14;
however, PCG is not a certified nurse aide.
Part 1
DID YOU CORRECT THE DEFICIENCY?
USE THIS SPACE TO TELL US HOW YOU
CORRECTED THE DEFICIENCY
3
Rules (Criteria) Plan of Correction Completion
Date
11-100.1-8(a)(6) Part 2
FUTURE PLAN
USE THIS SPACE TO EXPLAIN YOUR
FUTURE PLAN: WHAT WILL YOU DO TO
ENSURE THAT IT DOESN’T HAPPEN AGAIN?
4
Rules (Criteria) Plan of Correction Completion
Date
§11-100.1-9 Personnel, staffing and family requirements.
(e)(4)
The substitute care giver who provides coverage for a period
less than four hours shall:
Be trained by the primary care giver to make prescribed
medications available to residents and properly record such
action.
FINDINGS
Substitute care giver (SCG) #1 - No documentation of
training to make prescribed medication available to residents.
Part 1
DID YOU CORRECT THE DEFICIENCY?
USE THIS SPACE TO TELL US HOW YOU
CORRECTED THE DEFICIENCY
5
Rules (Criteria) Plan of Correction Completion
Date
11-100.1-9(e)(4) Part 2
FUTURE PLAN
USE THIS SPACE TO EXPLAIN YOUR
FUTURE PLAN: WHAT WILL YOU DO TO
ENSURE THAT IT DOESN’T HAPPEN AGAIN?
6
Rules (Criteria) Plan of Correction Completion
Date
§11-100.1-15 Medications. (e)
All medications and supplements, such as vitamins, minerals,
and formulas, shall be made available as ordered by a
physician or APRN.
FINDINGS
Resident #1 - "Calcium-citrate 600 mg vitamin D 800 IU I tab
po one time per day" ordered 8/31/16; the medication record
reflected "Take 4 hours before or after multivitamin dose."
The medication record reflected the calcium-citrate and
multivitamins are taken at 8 a.m.
Part 1
DID YOU CORRECT THE DEFICIENCY?
USE THIS SPACE TO TELL US HOW YOU
CORRECTED THE DEFICIENCY
7
Rules (Criteria) Plan of Correction Completion
Date
11-100.1-15(e) Part 2
FUTURE PLAN
USE THIS SPACE TO EXPLAIN YOUR
FUTURE PLAN: WHAT WILL YOU DO TO
ENSURE THAT IT DOESN’T HAPPEN AGAIN?
8
Rules (Criteria) Plan of Correction Completion
Date
§11-100.1-15 Medications. (e)
All medications and supplements, such as vitamins, minerals,
and formulas, shall be made available as ordered by a
physician or APRN.
FINDINGS
Resident #1 - "Sennosides docusate sodium (Senna S) 1 tab
po 2x/day Hold for loose BM" ordered 8/31/16. The
September 2016 medication record reflected "as needed for
constipation."
Part 1
DID YOU CORRECT THE DEFICIENCY?
USE THIS SPACE TO TELL US HOW YOU
CORRECTED THE DEFICIENCY
9
Rules (Criteria) Plan of Correction Completion
Date
11-100.1-15(e) Part 2
FUTURE PLAN
USE THIS SPACE TO EXPLAIN YOUR
FUTURE PLAN: WHAT WILL YOU DO TO
ENSURE THAT IT DOESN’T HAPPEN AGAIN?
10
Rules (Criteria) Plan of Correction Completion
Date
§11-100.1-15 Medications. (e)
All medications and supplements, such as vitamins, minerals,
and formulas, shall be made available as ordered by a
physician or APRN.
FINDINGS
Resident #1 - "Raloxafine (Evista) 60 mg 1 tab po 1 x/day"
ordered 8/31/16; however, last dose given 9/16/16. There was
no physician order to discontinue, no clarification with the
physician.
Part 1
DID YOU CORRECT THE DEFICIENCY?
USE THIS SPACE TO TELL US HOW YOU
CORRECTED THE DEFICIENCY
11
Rules (Criteria) Plan of Correction Completion
Date
11-100.1-15(e) Part 2
FUTURE PLAN
USE THIS SPACE TO EXPLAIN YOUR
FUTURE PLAN: WHAT WILL YOU DO TO
ENSURE THAT IT DOESN’T HAPPEN AGAIN?
12
Rules (Criteria) Plan of Correction Completion
Date
§11-100.1-15 Medications. (e)
All medications and supplements, such as vitamins, minerals,
and formulas, shall be made available as ordered by a
physician or APRN.
FINDINGS
Resident #1 - "Ketorolac 0.5% ophth soln (Acular) 1 drop to
each eye 3 times daily as needed for eye itch/allergies"
ordered 8/11/16; the label reflected "Instill 1-2 drops." The
medication record noted "1 drop."
Part 1
DID YOU CORRECT THE DEFICIENCY?
USE THIS SPACE TO TELL US HOW YOU
CORRECTED THE DEFICIENCY
13
Rules (Criteria) Plan of Correction Completion
Date
11-100.1-15(e) Part 2
FUTURE PLAN
USE THIS SPACE TO EXPLAIN YOUR
FUTURE PLAN: WHAT WILL YOU DO TO
ENSURE THAT IT DOESN’T HAPPEN AGAIN?
14
Rules (Criteria) Plan of Correction Completion
Date
§11-100.1-15 Medications. (e)
All medications and supplements, such as vitamins, minerals,
and formulas, shall be made available as ordered by a
physician or APRN.
FINDINGS
Resident #2 - "Permethrin 5% cream apply from head to toe at
bedtime; rinse off in am. Repeat in 1 wk." ordered 12/30/15;
however, no documentation that the second application was
applied.
Correcting the deficiency
after-the-fact is not
practical/appropriate. For
this deficiency, only a
future plan is required.
15
Rules (Criteria) Plan of Correction Completion
Date
11-100.1-15(e)
Part 2
FUTURE PLAN
USE THIS SPACE TO EXPLAIN YOUR
FUTURE PLAN: WHAT WILL YOU DO TO
ENSURE THAT IT DOESN’T HAPPEN AGAIN?
16
Rules (Criteria) Plan of Correction Completion
Date
§11-100.1-15 Medications. (e)
All medications and supplements, such as vitamins, minerals,
and formulas, shall be made available as ordered by a
physician or APRN.
FINDINGS
Resident #2 - "Permethrin 5% cream apply head to toe, repeat
in 1 week" ordered 4/21/16; however, no documentation that
the second application applied.
Correcting the deficiency
after-the-fact is not
practical/appropriate. For
this deficiency, only a
future plan is required.
17
Rules (Criteria) Plan of Correction Completion
Date
11-100.1-15(e) Part 2
FUTURE PLAN
USE THIS SPACE TO EXPLAIN YOUR
FUTURE PLAN: WHAT WILL YOU DO TO
ENSURE THAT IT DOESN’T HAPPEN AGAIN?
18
Rules (Criteria) Plan of Correction Completion
Date
§11-100.1-15 Medications. (e)
All medications and supplements, such as vitamins, minerals,
and formulas, shall be made available as ordered by a
physician or APRN.
FINDINGS
Resident #2 - "Carvedilol 6.25 mg 1 tab orally twice daily.
Hold for SBP ˂ 105 or HR ˂ 60" ordered 8/11/16, 6/2/16,
2/1/16. The medication record reflected the medication was
given as follows for September 2016:
DATE TIME BP HR
9/2/16 8 a.m. 114/63 57
9/2/16 6 p.m. 141/69 55
9/7/16 6 p.m. 123/78 51
9/8/16 8 a.m. 116/82 52
9/9/16 6 p.m. 152/95 54
9/14/16 8 a.m. 123/75 59
9/14/16 6 p.m. 134/82 51
9/17/16 8 a.m. 122/72 50
9/17/16 6 p.m. 139/95 59
9/20/16 6 p.m. 142/65 59
9/21/16 8 a.m. 173/60 (?) 50
9/22/16 8 a.m. 87/50 53
9/23/16 8 a.m. 113/87 36
9/24/16 6 p.m. 139/78 50
9/28/16 6 p.m. 141/88 53
Correcting the deficiency
after-the-fact is not
practical/appropriate. For
this deficiency, only a
future plan is required.
19
Rules (Criteria) Plan of Correction Completion
Date
11-100.1-15(e)
Part 2
FUTURE PLAN
USE THIS SPACE TO EXPLAIN YOUR
FUTURE PLAN: WHAT WILL YOU DO TO
ENSURE THAT IT DOESN’T HAPPEN AGAIN?
20
Rules (Criteria) Plan of Correction Completion
Date
§11-100.1-15 Medications. (g)
All medication orders shall be reevaluated and signed by the
physician or APRN every four months or as ordered by the
physician or APRN, not to exceed one year.
FINDINGS
Resident #2 - No documentation medications were
reevaluated and signed by the physician prior to 2/1/16.
There was a Physician Order Sheet (POS) signed by the
physician but was dated 10/2/16. The inspection was
conducted on 9/29 & 30/16.
Part 1
DID YOU CORRECT THE DEFICIENCY?
USE THIS SPACE TO TELL US HOW YOU
CORRECTED THE DEFICIENCY
21
Rules (Criteria) Plan of Correction Completion
Date
11-100.1-15(g) Part 2
FUTURE PLAN
USE THIS SPACE TO EXPLAIN YOUR
FUTURE PLAN: WHAT WILL YOU DO TO
ENSURE THAT IT DOESN’T HAPPEN AGAIN?
22
Rules (Criteria) Plan of Correction Completion
Date
§11-100.1-15 Medications. (l)
There shall be an acceptable procedure to separately secure
medication or dispose of discontinued medications.
FINDINGS
Resident #2 - "Amlodipine" discontinued February 2016; the
Amlodipine was not disposed of; was with current
medication.
Part 1
DID YOU CORRECT THE DEFICIENCY?
USE THIS SPACE TO TELL US HOW YOU
CORRECTED THE DEFICIENCY
23
Rules (Criteria) Plan of Correction Completion
Date
11-100.1-15(l) Part 2
FUTURE PLAN
USE THIS SPACE TO EXPLAIN YOUR
FUTURE PLAN: WHAT WILL YOU DO TO
ENSURE THAT IT DOESN’T HAPPEN AGAIN?
24
Rules (Criteria) Plan of Correction Completion
Date
§11-100.1-17 Records and reports. (a)(1)
The licensee or primary care giver shall maintain individual
records for each resident. On admission, readmission, or
transfer of a resident there shall be made available by the
licensee or primary care giver for the department’s review:
Documentation of primary care giver's assessment of resident
upon admission;
FINDINGS
Resident #1 - Admission assessment was incomplete as it did
not reflect ADLs, mental status, vital signs, diet or
medications.
Part 1
DID YOU CORRECT THE DEFICIENCY?
USE THIS SPACE TO TELL US HOW YOU
CORRECTED THE DEFICIENCY
25
Rules (Criteria) Plan of Correction Completion
Date
11-100.1-17(a)(1) Part 2
FUTURE PLAN
USE THIS SPACE TO EXPLAIN YOUR
FUTURE PLAN: WHAT WILL YOU DO TO
ENSURE THAT IT DOESN’T HAPPEN AGAIN?
26
Rules (Criteria) Plan of Correction Completion
Date
§11-100.1-17 Records and reports. (b)(3)
During residence, records shall include:
Progress notes that shall be written on a monthly basis, or
more often as appropriate, shall include observations of the
resident's response to medication, treatments, diet, care plan,
any changes in condition, indications of illness or injury,
behavior patterns including the date, time, and any and all
action taken. Documentation shall be completed immediately
when any incident occurs;
FINDINGS
Resident #1 - No documentation that the physician was made
aware that there was a "metoprolol" shortage. No medication
available 9/18/16 p.m. dose to 9/23/16 a.m. dose (10 doses).
Correcting the deficiency
after-the-fact is not
practical/appropriate. For
this deficiency, only a
future plan is required.
27
Rules (Criteria) Plan of Correction Completion
Date
11-100.1-17(b)(3)
Part 2
FUTURE PLAN
USE THIS SPACE TO EXPLAIN YOUR
FUTURE PLAN: WHAT WILL YOU DO TO
ENSURE THAT IT DOESN’T HAPPEN AGAIN?
28
Rules (Criteria) Plan of Correction Completion
Date
§11-100.1-17 Records and reports. (f)(2)
General rules regarding records:
Symbols and abbreviations may be used in recording entries
only if a legend is provided to explain them;
FINDINGS
Resident #2 - No legend for initials (JF) on the September
2016 medication record.
Part 1
DID YOU CORRECT THE DEFICIENCY?
USE THIS SPACE TO TELL US HOW YOU
CORRECTED THE DEFICIENCY
29
Rules (Criteria) Plan of Correction Completion
Date
11-100.1-17(f)(2) Part 2
FUTURE PLAN
USE THIS SPACE TO EXPLAIN YOUR
FUTURE PLAN: WHAT WILL YOU DO TO
ENSURE THAT IT DOESN’T HAPPEN AGAIN?
30
Rules (Criteria) Plan of Correction Completion
Date
§11-100.1-19 Resident accounts. (d)
An accurate written accounting of resident's money and
disbursements shall be kept on an ongoing basis, including
receipts for expenditures, and a current inventory of resident's
possessions.
FINDINGS
Resident #2 - Inventory of resident's possessions was not
current. Last updated 10/13/14.
Part 1
DID YOU CORRECT THE DEFICIENCY?
USE THIS SPACE TO TELL US HOW YOU
CORRECTED THE DEFICIENCY
31
Rules (Criteria) Plan of Correction Completion
Date
11-100.1-19(d) Part 2
FUTURE PLAN
USE THIS SPACE TO EXPLAIN YOUR
FUTURE PLAN: WHAT WILL YOU DO TO
ENSURE THAT IT DOESN’T HAPPEN AGAIN?
32
Rules (Criteria) Plan of Correction Completion
Date
§11-100.1-20 Resident health care standards. (c)
The primary and substitute care giver shall be able to
recognize, record, and report to the resident's physician or
APRN significant changes in the resident's health status
including, but not limited to, convulsions, fever, sudden
weakness, persistent or recurring headaches, voice changes,
coughing, shortness of breath, changes in behavior, swelling
limbs, abnormal bleeding, or persistent or recurring pain.
FINDINGS
Resident #1 - No documentation that the physician was
notified of the following elevated BPs:
• 9/14/16 BP = 150/106
• 9/15/16 BP = 164/112
• 9/16/16 BP = 149/121
• 9/24/16 BP = 148/123
Part 1
DID YOU CORRECT THE DEFICIENCY?
USE THIS SPACE TO TELL US HOW YOU
CORRECTED THE DEFICIENCY
33
Rules (Criteria) Plan of Correction Completion
Date
11-100.1-20(c) Part 2
FUTURE PLAN
USE THIS SPACE TO EXPLAIN YOUR
FUTURE PLAN: WHAT WILL YOU DO TO
ENSURE THAT IT DOESN’T HAPPEN AGAIN?
34
Rules (Criteria) Plan of Correction Completion
Date
§11-100.1-21 Residents' and primary care givers' rights and
responsibilities. (a)(1)(A)
Residents' rights and responsibilities:
Written policies regarding the rights and responsibilities of
residents during the stay in the Type I ARCH shall be
established and a copy shall be provided to the resident and
the resident’s family, legal guardian, surrogate, sponsoring
agency or representative payee, and to the public upon
request. The Type I ARCH policies and procedures shall
provide that each individual admitted shall:
Be fully informed orally or in writing, prior to or at the time
of admission, of these rights and of all rules governing
resident conduct. There shall be documentation signed by the
resident that this procedure has been carried out;
FINDINGS
Resident #1 - No documentation that the resident was
informed of his/her rights and responsibilities.
Part 1
DID YOU CORRECT THE DEFICIENCY?
USE THIS SPACE TO TELL US HOW YOU
CORRECTED THE DEFICIENCY
35
Rules (Criteria) Plan of Correction Completion
Date
11-100.1-21(a)(1)(A) Part 2
FUTURE PLAN
USE THIS SPACE TO EXPLAIN YOUR
FUTURE PLAN: WHAT WILL YOU DO TO
ENSURE THAT IT DOESN’T HAPPEN AGAIN?
36
Rules (Criteria) Plan of Correction Completion
Date
§11-100.1-54 General operational policies. (2)
In addition to the requirements in section 11-100.1-7, the
Type II ARCH shall have general operational policies on the
following topics:
Medication administration;
FINDINGS
No facility policy and procedure for documenting medication
held due to parameters outside the range set forth by the
physician. The medication records did not consistently reflect
medications withheld (by circling the care giver initials) due
to low blood pressure or heart rate.
Part 1
DID YOU CORRECT THE DEFICIENCY?
USE THIS SPACE TO TELL US HOW YOU
CORRECTED THE DEFICIENCY
37
Rules (Criteria) Plan of Correction Completion
Date
11-100.1-54(2) Part 2
FUTURE PLAN
USE THIS SPACE TO EXPLAIN YOUR
FUTURE PLAN: WHAT WILL YOU DO TO
ENSURE THAT IT DOESN’T HAPPEN AGAIN?
38
Rules (Criteria) Plan of Correction Completion
Date
§11-100.1-56 Physical environment. (c)(1)
Except as provided in subsection (a), Type II ARCHs shall be
in compliance with the requirements for Group I occupancies
as defined in the Uniform Building Code and as detailed in
applicable chapters of the NFPA 101 Life Safety Code
adopted by reference by the state fire code and respective
county fire codes. Compliance shall include but are not
limited to the following:
All exits in Type II ARCHs shall be lighted from sunset to
sunrise and under other conditions required by applicable
provisions of the state and county fire codes;
FINDINGS
No documentation of annual sprinkler check. Last completed
9/9/13. Submit copy with the plan of correction (POC).
Part 1
DID YOU CORRECT THE DEFICIENCY?
USE THIS SPACE TO TELL US HOW YOU
CORRECTED THE DEFICIENCY
39
Rules (Criteria) Plan of Correction Completion
Date
11-100.1-56(c)(1) Part 2
FUTURE PLAN
USE THIS SPACE TO EXPLAIN YOUR
FUTURE PLAN: WHAT WILL YOU DO TO
ENSURE THAT IT DOESN’T HAPPEN AGAIN?
40
Rules (Criteria) Plan of Correction Completion
Date
§11-100.1-56 Physical environment. (c)(1)
Except as provided in subsection (a), Type II ARCHs shall be
in compliance with the requirements for Group I occupancies
as defined in the Uniform Building Code and as detailed in
applicable chapters of the NFPA 101 Life Safety Code
adopted by reference by the state fire code and respective
county fire codes. Compliance shall include but are not
limited to the following:
All exits in Type II ARCHs shall be lighted from sunset to
sunrise and under other conditions required by applicable
provisions of the state and county fire codes;
FINDINGS
No documentation of the Honolulu Fire Department
inspection which, by report, was conducted in the last six (6)
months. Submit copy with the POC.
Part 1
DID YOU CORRECT THE DEFICIENCY?
USE THIS SPACE TO TELL US HOW YOU
CORRECTED THE DEFICIENCY
41
Rules (Criteria) Plan of Correction Completion
Date
11-100.1-56(c)(1) Part 2
FUTURE PLAN
USE THIS SPACE TO EXPLAIN YOUR
FUTURE PLAN: WHAT WILL YOU DO TO
ENSURE THAT IT DOESN’T HAPPEN AGAIN?
42
Rules (Criteria) Plan of Correction Completion
Date
§11-100.1-83 Personnel and staffing requirements. (1)
In addition to the requirements in subchapter 2 and 3:
A registered nurse other than the licensee or primary care
giver shall train and monitor primary care givers and
substitutes in providing daily personal and specialized care to
residents as needed to implement their care plan;
FINDINGS
Resident #1 - No documentation of substitute care giver
training by the case manager for seizure precautions and
aspiration precautions.
Part 1
DID YOU CORRECT THE DEFICIENCY?
USE THIS SPACE TO TELL US HOW YOU
CORRECTED THE DEFICIENCY
43
Rules (Criteria) Plan of Correction Completion
Date
11-100.1-83(1)
Part 2
FUTURE PLAN
USE THIS SPACE TO EXPLAIN YOUR
FUTURE PLAN: WHAT WILL YOU DO TO
ENSURE THAT IT DOESN’T HAPPEN AGAIN?
44
Rules (Criteria) Plan of Correction Completion
Date
§11-100.1-84 Admission requirements. (b)(4)
Upon admission of a resident, the expanded ARCH licensee
shall have the following information:
Evidence of current immunizations for pneumococcal and
influenza as recommended by the ACIP; and a written care
plan addressing resident problems and needs.
FINDINGS
Resident #1 - No evidence of current influenza immunization.
Part 1
DID YOU CORRECT THE DEFICIENCY?
USE THIS SPACE TO TELL US HOW YOU
CORRECTED THE DEFICIENCY
45
Rules (Criteria) Plan of Correction Completion
Date
11-100.1-84(b)(4) Part 2
FUTURE PLAN
USE THIS SPACE TO EXPLAIN YOUR
FUTURE PLAN: WHAT WILL YOU DO TO
ENSURE THAT IT DOESN’T HAPPEN AGAIN?
46
Rules (Criteria) Plan of Correction Completion
Date
§11-100.1-88 Case management qualifications and services.
(c)(4)
Case management services for each expanded ARCH resident
shall be chosen by the resident, resident's family or surrogate
in collaboration with the primary care giver and physician or
APRN. The case manager shall:
Update the care plan as changes occur in the expanded ARCH
resident care needs, services and/or interventions;
FINDINGS
Resident #1 - Care plan was not updated to address services to
be provided for elevated BP on 9/14/16 = 150/106; 9/15/16 =
164/112; 9/16/16 = 149/121 and 9/24/16 = 148/123. The case
manager visited 9/26/16.
Part 1
DID YOU CORRECT THE DEFICIENCY?
USE THIS SPACE TO TELL US HOW YOU
CORRECTED THE DEFICIENCY
47
Rules (Criteria) Plan of Correction Completion
Date
11-100.1-88(c)(4) Part 2
FUTURE PLAN
USE THIS SPACE TO EXPLAIN YOUR
FUTURE PLAN: WHAT WILL YOU DO TO
ENSURE THAT IT DOESN’T HAPPEN AGAIN?
48
Rules (Criteria) Plan of Correction Completion
Date
§11-100.1-20 Resident health care standards. (c)
The primary and substitute care giver shall be able to
recognize, record, and report to the resident's physician or
APRN significant changes in the resident's health status
including, but not limited to, convulsions, fever, sudden
weakness, persistent or recurring headaches, voice changes,
coughing, shortness of breath, changes in behavior, swelling
limbs, abnormal bleeding, or persistent or recurring pain.
FINDINGS
Resident #2 - No documentation that the facility reported
significant weight gain of 9 lbs from February 2016 (109.4
lbs) to March 2016 (118.8 lbs) to the physician.
Part 1
DID YOU CORRECT THE DEFICIENCY?
USE THIS SPACE TO TELL US HOW YOU
CORRECTED THE DEFICIENCY
49
Rules (Criteria) Plan of Correction Completion
Date
11-100.1-20(c) Part 2
FUTURE PLAN
USE THIS SPACE TO EXPLAIN YOUR
FUTURE PLAN: WHAT WILL YOU DO TO
ENSURE THAT IT DOESN’T HAPPEN AGAIN?
50
Licensee’s/Administrator’s Signature: __________________________________________
Print Name: __________________________________________
Date: __________________________________________