state regulatory developments
TRANSCRIPT
Moderator:Scott Nowak, Esq., Associate Director of State Government Affairs, MBA
Panelists:Mary M. Pfaff, Senior Director, Conference of State Bank SupervisorsGus Avrakotos, Partner, Mayer Brown LLPDaniel M. Burstein, Senior Managing Director, Guidepost Solutions LLCAlfred M. Pollard, General Counsel, Federal Housing Finance AgencyMichael R. Pfeifer, Esq., Managing Partner, Pfeifer & de la Mora, LLP
State Regulatory DevelopmentsMay 9, 2017
CSBS and NMLS
Conference of State Bank Supervisors
• State-chartered financial institutions
• State-licensed financial services companies
OCC litigation
Multistate Mortgage Committee (MMC)
State Regulatory Registry LLC
• Nationwide Multistate Licensing System
NMLS 2.0
Mortgage Call Report, Electronic Surety Bonds
Conference of State Bank Supervisors
CSBS filed a complaint against the OCC’s proposal to
issue a special charter for fintech companies (4/28/17)
• Lack of Legal Authority
• Harm to Consumers
• State Leadership
State Supervisory and Examination Coordination
MMC – oversight body of state regulators for multistate mortgage supervision (10 state members)
• 62 Exams conducted since 2010
Equivalent to 620 individual state exams
Risk-Based Focus and Scheduling
• Mortgage Call Report data
Mortgage Examiners Report (attached to presentation)
Compliance Review Technology
CSBS/AARMR Mortgage Accreditation for Departments
Mortgage Call Report
MCR Revision Plan
• Transition MCR reporting req’s to be business activity based
• Limit the req’d fields to industries in which the licensee engages
• Revise and update MCR definitions and provide clarity on discrepancies
• Provide state agencies with access to data analytic tools and reports
Action Plan
• May-July 2017: Regulators and industry development and review of changes
• August 2017: AARMR conference in-person joint meeting
• September 2017: Open formal 60-day public comment period on proposed changes
• February 2018: Publicly issue final MCR definitions and specifications
• January 2019: Implement MCR changes with first report due 45 days after Q2019
NMLS 2.0
Complete Rebuilding of NMLS
• User based interface
Journey Maps and User Personas
Regulator and Industry Participation
• January Industry Meetings
• NMLS Annual Conference
• Websites and Yammer (coming soon: new.nmls.org)
• AARMR meetings
• Completion: September 2018
• Includes Examination Management Tool Suite
Improvements for NMLS 2.0
Gus AvrakotosPartner
MAYER BROWN LLP
1999 K Street NW, Washington, DC 20006
[email protected] | 202-263-3219
Generally
Over the course of the year, stagger the license renewal dates for
different license types
Change the license renewal period to once every two years, with half
the licensees renewing in even years and the other half renewing in
odd years
MU1 Disclosures
Eliminate the affiliates disclosure page of the MU1, or limit the extent of the affiliates
that need to be reported
Create a way for exempt company filings to be made in the NMLS without requiring
the exempt company’s control persons to submit an MU2
Do not require all regulatory consent orders to be reported in the NMLS
Do not allow individual state regulatory agencies to compel the uploading of
documents related to sanctions, orders, litigation
Eliminate the requirement to report pending regulatory actions or civil litigation
Restrict the dissemination of uploaded financial statements to those state agencies
whose licensing law requires the submission of financial statements
MU1 Disclosures (continued)
Create an NMLS functionality to allow for state-specific or-required information to be uploaded and be reviewed only by the state agency that required the information
Provide clearer guidance as to the purpose and completion of the Business Activities page of the MU1
Do not add any new questions to the MU1 disclosure questions
Should there be a compelling reason to add a new MU1 disclosure question, do not make the question apply to licensees retroactively
Remove the requirement to note the effective date of a QI for a NEW license application
Retain the 30-day period to update the MU1 disclosure questions
Show approved d/b/as in the MU1 and in Consumer Access when approved by a state
Document amendments to license items
Fully utilize the checklists to identify/request application requirements
Control Persons
Eliminate the need to require licensees to submit an ACN, whether a 30-day, 60-day, or 90-day ACN, with a completed MU2, for the newly appointed executive officers, directors, managers, general partners of a licensee
Remove any language that requires or suggests that branch managers or location supervisors are control persons, who must be listed on the Direct Owners and Executive Officers “page” of the MU1, and must submit an MU2
Provide guidance as to how an applicant or licensee can rebut the presumption of control that applies to certain “control persons”
MU2 and MU4 Disclosures
Do not add questions to the MU2 that require individuals to report on anything that is not required to date
Limit to 10 years the “look-back period” for Control Persons to provide answers to Disclosure Questions
Allow for other regulatory filings, such as disclosure filings with FINRA or with state insurance or real estate broker
regulators, to be used in lieu of MU2s
Eliminate the need to for anyone filing an MU2 or MU4 to report felony or misdemeanor convictions arising from
marijuana use
Limit the “Other Business Question” in the MU2 to financial services businesses in which the person is a self-
proprietor, or the person holds a Control Person position
Amend the “Termination Disclosure” question of the MU2 so that allegations or accusations of identified “bad
acts” do not need to be reported
When a branch relocates, allow for MLO employment addresses to update without a new MU4
Allow for licensed MLOs to transition from one licensed employer to another without needing each state in which the
person is licensed to approve the sponsorship
Attestations
Allow for certain changes to be made in each of the MU Records,
without an attestation
Reduce the number of multiple attestations
Retain the “knowledge standard” for any attestation (do not change
the attestation language)
Allow for the account administrator of multiple licensed entities in the
same family of companies to make the attestation for each licensed
company in the family
NMLS Policy Guidebook
Seek consensus from state regulatory agencies that following the
requirements and direction of the NMLS Policy Guidebook is an
acceptable defense to a regulatory action
Add a section to the NMLS Policy Guidebook that covers NMLS
issues specifically for other business types that obtain licenses
through the NMLS
Revise the NMLS Policy Guidebook to define the terms clearly,
unambiguously, and precisely
Revise the NMLS Policy Guidebook to consistently define
inconsistently defined terms
Costas “Gus” AvrakotosPartner
MAYER BROWN LLP
Costas "Gus" Avrakotos is a partner in Mayer Brown’s Washington DC office and a member of the
Consumer Financial Services group. He concentrates his practice on federal and state regulatory
compliance issues related to housing and mortgage finance, including the following: compliance
with the requirements of state laws governing the licensing and practices of mortgage brokers,
lenders, purchasers and servicers; sales finance companies, money service businesses and
collection agencies; the Real Estate Settlement Procedures Act; the Federal Housing
Administration and the US Department of Veterans Affairs for lenders making or servicing insured
or guaranteed loans; and the secondary mortgage market agencies.
Gus served as a legislative assistant on Capitol Hill for six years, including two years for Senator H.
John Heinz III of Pennsylvania. He has contributed articles to various Mortgage Bankers
Association publications and is a frequent speaker on state mortgage finance licensing and
regulatory compliance issues. He served as a member of the Advisory Council of the American
Association of Residential Mortgage Regulators (AARMR), and works with the Industry
Development and Working Group of the Conference of State Bank Supervisors that has developed
and maintains the Nationwide Multistate Licensing System, and is working to create NMLS 2.0.
202-263-3219
State Mortgage Regulation in the Age of Trump
Daniel M. Burstein
Senior Managing Director
Guidepost Solutions LLC
Reading the Tea Leaves
Wait-and-see approach:
“You can’t just throw something out — you have to look at it, and I’m hopeful that the process that has been started to actually think about these things in a substantive way will result in rational decisions. And I’ll respond if I need to.”
-- NYDFS Superintendent Maria Vullo, on Trump Administration plans to review financial regulations (BNA 5/2/17)
Preemptive approach:
PHH v. CFPB: attorneys General from 16 states + DC move to intervene, citing Trump
State Enforcement of Federal Laws
Enforcement options under federal law for State Regulators and
AGs:
• Consumer Financial Protection Act / UDAAP
• Truth in Lending Act
• Real Estate Settlement Procedures Act
• Fair Credit Reporting Act
Potential Amendment of State Laws and Regulations
Mortgage servicing as an illustration:
• Option 1: Follow federal law, whatever it may be
• Option 2: Follow Obama-era CFPB regulations
• Option 3: Some states exceed Obama-era CFPB baseline
• Option 4: 50+ different sets of rules
Federal Preemption of State Laws and Regs Dodd-Frank Section 1044:
• A “state consumer financial law” is preempted only if:
Application of the law would have a discriminatory effect on national banks, in
comparison with the effect of the law on a bank chartered by that State;
The law prevents or significantly interferes with the exercise by the national bank of its powers; or
The law is preempted by another provision of federal law
• What is a “state consumer financial law”?
A law that directly and specifically regulates the manner, content, or terms and conditions of any financial transaction, or any account related thereto, with respect to a consumer
How does this impact a state-chartered financial institution?
• Check for state parity or “wildcard” laws
State Law Issues
Markets and Homeowner Interests
Federal and State Laws
Current Examples of State Law Issues Affecting Mortgage Markets
• New Matters — eNotarization; National versus State Note Repository
(Maine MERS)
• Existing Issues — Addressing Blight (abandoned / vacant properties);
Foreclosure Timelines; Lien Position (HOAs, PACE); Flood Insurance;
Servicer Activities; Others
California Regulatory Developments
Michael R. Pfeifer, Esq.
Managing Partner
Pfeifer & de la Mora, LLP
Introduction
Dora Hawkins: [after stabbing Linus Rawlings (Jimmy Stewart)] Well, he
see‘d the varmint, Pa.
Col. Jeb Hawkins (Walter Brennan): Well done, daughter.
Dora Hawkins: I ain't so sure. It was hard muscle and I could feel the blade
just kinda skitter along his ribs.
Col. Jeb Hawkins: Oh, you just need more practice, that's all. It's a pity you
ain't got the knack your ma had, Lord rest her soul.
---Scene from “How the West Was Won” 1962
Per Diem Interest Statute Under California Civil Code section 2948.5 (“per diem interest statute”), with limited exceptions, a
borrower cannot be required to pay interest for more than one (calendar) day prior to the disbursement of loan proceeds from an escrow on a principal obligation under a promissory note secured by a mortgage or deed of trust on real property with up to four residential dwelling units.
California Financial Code Section 50204(o) prohibits licensees from violating the per diem interest statute, and provides that compliance with that statute may be evidenced by certification executed by the licensee, at no cost to the borrower, pursuant to Code of Civil Procedure section 2015.5, or by other evidence in the loan file that is acceptable to the Commissioner of the Department of Business Oversight (“DBO”)
California Financial Code Section 50501: (a) Any person who violates a provision of this division, or any rule or order under this division, shall be liable for a civil penalty not to exceed two thousand five hundred dollars ($2,500) for each violation. This penalty shall be assessed and recovered in a civil action brought in the name of the people of the State of California by the commissioner in any court of competent jurisdiction.(b)…the remedies provided by this section and by other sections of this division are not exclusive, and may be sought and employed in any combination to enforce the provisions of this division. (Emphasis added.)
Per Diem Interest Statute (continued) California Financial Code Section 50504(b): If interest on the principal amount of a loan in excess of
the amount authorized by this division is willfully charged, contracted for, or received, in addition to
any other penalties or remedies, the commissioner may order the licensee to refund the excess
interest amount to all borrowers charged the excess amount, with interest at the rate of 10 percent per
annum, calculated from the date the improper charge was imposed. (Emphasis added.)
California Financial Code Section 50513 (Commissioner’s Powers)(invoked if repeat violations):
• (b) The commissioner may impose a civil penalty on a mortgage loan originator or any residential
mortgage lender or servicer licensee employing a mortgage loan originator, if the commissioner
finds, on the record after notice and opportunity for hearing, that the mortgage loan originator or
any residential mortgage lender or servicer licensee employing a mortgage loan originator has
violated or failed to comply with any requirement of this division or any regulation prescribed by
the commissioner under this division or order issued under authority of this division.
• (c) The maximum amount of penalty for each act or omission described in subdivision (b) shall be
twenty-five thousand dollars ($25,000).
• (d) Each violation or failure to comply with any directive or order of the commissioner is a
separate and distinct violation or failure. (Emphasis added.)
Per Diem Interest Statute (continued)
Summary of CC § 2948.5 “Exceptions”
Per Diem interest allowed for more than one calendar day if:
• Borrower affirmatively requests and lender agrees that the disbursement will occur on Monday or a
day immediately following a bank holiday; and
• Borrower is provided with a written disclosure that states:
The amount of additional per diem interest to be charged to facilitate disbursement on Monday
or the day following a holiday; and
That it may be possible to avoid the additional per diem interest charge by disbursing loan
proceeds on a day immediately following a business day; and
• The Disclosure is:
Actually provided to the borrower; and
Acknowledged by the borrower by signing a copy of the disclosure document prior to placing
funds in escrow
Per Diem Interest Statute (continued)
DISBURSEMENT DATE DEFINED:
Release No. 58-FS (August 1, 2007) and Release No. 58-FS (Revised), issued May 3, 2017:
“‘Disbursement date’ refers to the date on which the majority of loan proceeds are disbursed to the borrower,
to a third party on behalf of the borrower, or to the licensee to satisfy an existing obligation of the borrower.”
EVIDENCE OF DISBURSEMENT DATE:
Release No. 58-FS (Revised 5-3-17) Evidence of Disbursement Date “Acceptable” to DBO
“Certification” under penalty of perjury per CCP 2015.5
“Written or electronic records reflecting communications between the licensee and the settlement agent
verifying the disbursement date of loan proceeds and identifying the name of the settlement agent
providing the information and the electronic or business address used to contact the settlement agent; or
“Contemporaneous written or electronic records memorializing oral communications between the licensee
and the settlement agent verifying the disbursement date of loan proceeds and identifying the name and
telephone number of the settlement agent providing the information.”
Per Diem Interest Statute (continued)
Release No. 58-FS (Revised 5-3-17) Evidence of Disbursement Date “Acceptable” to DBO (Cont.)
ALTA SETTLEMENT STATEMENT
“The Commissioner will accept the disbursement date on an ALTA Settlement Statement as evidence of the disbursement date if 1) a settlement agent prepares the statement; 2) the statement identifies the date that it was prepared; 3) the preparation date is not before the disbursement date, and 4) the statement identifies the settlement agent who prepared it.”
TILA RESPA CLOSING DISCLOSURE (CD)
“Since the disbursement date on the Closing Disclosure is an estimated date and may not be accurate, corroborating evidence is necessary to establish the actual disbursement date, regardless of whether a lender or a settlement agent prepares the disclosure. The Commissioner will accept a copy of a settlement agent’s disbursement ledger or wire transfer confirmation as corroborating evidence of the disbursement date, where the evidence identifies the disbursement date for a majority of the loan proceeds. (Emphasis added.)
Per Diem Interest Statute (continued)
Release No. 58-FS (Revised 5-3-17) Evidence of Disbursement Date “Acceptable” to DBO (Cont.)
NON-ALTA SETTLEMENT STATEMENT
“The Commissioner will accept a settlement or closing statement prepared by a settlement agent as evidence of compliance with the per diem statute if the form 1) identifies the settlement agent as the preparer; 2) identifies the date the statement was prepared; and 3) identifies the actual date of disbursement. For all settlement statements, if the date of disbursement is after the date of preparation of the statement, additional evidence is necessary to establish that the disbursement date on the statement constitutes the actual date disbursement occurred.
“If the settlement agent verifies the accuracy of the statement’s disbursement date on or after the actual disbursement date, the Commissioner will accept the verified statement as evidence of the disbursement date.”
Per Diem Interest Statute (continued)
Release No. 58-FS (Revised 5-3-17):
“When the Commissioner believes that compliance is uncertain or unclear from a review of the
above information provided by the licensee, the Commissioner may request the licensee
provide additional information to demonstrate compliance with the per diem statute.” (Emphasis
added.) [Fin. Code, § 50204, subd. (o).] (E.g., disbursement ledgers, wire transfer confirmation,
settlement agent certification)
NOTE: This clause leaves unchanged the power the DBO to disregard some or all of the
“evidence” that 58-FS says it will “accept” and, instead, demand whatever additional “evidence”
it deems fit to satisfy itself that “compliance” has actually occurred. In that regard, it is important
to distinguish between what is necessary to “prove” to the DBO that compliance has occurred,
versus simply the types of “evidence” that DBO says it will “accept.” Just because you submit
“acceptable” evidence, does not necessarily mean that you have “proven” your compliance.
Under 58-FS Revised, “acceptable evidence” is not “conclusive proof.”
Trust Accounting10 CCR § 1950.314.1
§ 1950.314.1. Trust Account Books
(a) A residential mortgage lender, residential mortgage lender and servicer, or residential mortgage loan servicer shall establish, and maintain current, the following books with reference to its trust accounts:
(1) A trust account ledger card for each account detailing receipts and disbursement of all funds deposited by the borrower, lender or seller with the licensee in connection with the origination, closing or servicing of any mortgage loan. The funds shall be held in accordance with the terms of a written agreement between the licensee and such borrower, lender or seller which provides that upon the occurrence of a specific condition or event, the funds or a portion thereof shall be disbursed to the borrower, lender or seller…
* * *
(b) The records referred to in subsections (a)(1) and (2) shall be reconciled at least once each month with the bank statements of the trust account. The records referred to in subsection (a)(1) shall be reconciled at least once each week with the liability controlling account referred to in subsection (a)(2).
Trust Accounting (continued)10 CCR § 1950.314.6
§ 1950.314.6. Debit Balances Prohibited.
A residential mortgage lender, residential mortgage lender and servicer, or residential mortgage loan
servicer shall not withdraw, pay out, or transfer moneys from any loan or servicing account in excess
of the amount to the credit of the account at the time of the withdrawal, payment, or transfer.
However, a residential mortgage lender, residential mortgage lender and servicer, or residential
mortgage loan servicer may advance its own funds to a loan or servicing account under an impound
arrangement to pay taxes, insurance, and other payments, if the required withdrawal, payment, or
transfer exceeds the amount of the credit for the account. (Emphasis added.)
10 CCR § 1950.314.7
§ 1950.314.7. Payment Processing.
“A licensee shall credit any payment made to a borrower’s account on the same business day the
payment is received by the licensee, regardless of the date of processing. As a general rule, a
licensee shall process any payment to a borrower’s account within two business days from the
business day the payment is received by the licensee. (Emphasis added.)
Emerging Tort Liability
Phillip Linza v. PHH Mortgage Corporation (Currently Pending---C.A. Court of Appeal, 3d District)
Issues Presented:
• Whether borrower is limited to breach of contract remedies for misapplication of payments by
loan servicer under loan modification agreement or is also entitled to tort damages for fraud,
intentional interference with contract, intentional infliction of emotional distress, and/or
negligence
• Whether servicer as agent of the deed of trust beneficiary can be liable for interference with a
loan modification contract it services
Amicus Briefs Filed by:
• California Mortgage Bankers Association
• American Legal and Financial Network
• California Mortgage Association
• United Trustees Association
Emerging Tort Liability (continued)Phillip Linza v. PHH Mortgage Corporation (Pending---C.A. Court of Appeal, 3d District) (Factual Background)
PHH and Linza entered into loan modification agreement on November 9, 2010
PHH erroneously delayed transferring Linza’s unpaid escrow balance into principal, but instead treated it as an ongoing escrow shortage and added it to monthly payment amount and then sent Linza an “intent to foreclose” letter when monthly payments were insufficient to pay it off
PHH began foreclosure proceedings in April, 2012 and Linza sued in July, 2012 for breach of contract, negligence, fraud, intentional interference with contract and, at trial, added a cause of action for intentional infliction of emotional distress
Jury found PHH liable for breach of contract and on all 4 tort causes of action awarding Linza $158,902.40 in “past” economic damages, $55,000 in “future” economic damages, $300,000 in “non-economic” damages for emotional distress, and punitive damages of $15.7 million dollars
Trial Court granted PHH’s Motion for Judgment Notwithstanding the Verdict on all of the tort claims and vacated the punitive damages award and also the damages awards “future” economic damages and “non-economic” damages for emotional distress
Trial Court denied PHH’s motion for new trial based on argument that concurrent trial of tort and contract claims prejudiced PHH’s defense of the breach of contract claim
Trial Court awarded Linza $178,731 in attorneys fees
Linza appealed; PHH cross-appealed
Emerging Tort Liability --- Split of AuthorityNymark v. Heart Fed. Savings & Loan Assoc., 231 Cal. App.3d 1089 (1991) .
Borrower sued the lender alleging the appraisal was negligent and breached lender’s duty of “due care.”
Holding: Existence of duty of due care is determined by the court based on balancing the six factors in Biakanja v. Irving (1958) 49 Cal.2nd 647, 650, which are:
1. the extent the transaction was intended to affect the plaintiff;
2. the foreseeability of harm to the plaintiff;
3. the degree of certainty that the plaintiff suffered injury;
4. the closeness of connection between defendant’s conduct and the injury;
5. the moral blame attached to defendant’s conduct;
6. the policy of preventing future harm.
Applying these factors, the Court ruled:
“[A]s a general rule, a financial institution owes no duty of care to a borrower when the institution’s involvement in the loan transaction does not exceed the scope of its conventional role as a mere lender of money.” (231 Cal.App.3d at 1096.)
“Liability to a borrower for negligence arises only when the lender ‘actively participates’ in the financed enterprise ‘beyond the domain of the usual money lender.’” (Id.)
Emerging Tort Liability (continued)
Analysis 23 years later:
Alvarez v. Bac Home Loans Servicing, LP., 228 Cal.App.4TH 941(2014) .
The Nymark rule is only a general rule even when the lender is acting in its conventional role.
Whether there is a duty to the borrower must be decided “case-by-case” based on the
Biakanja factors, particularly (5) moral blame and (6) policy of preventing future harm:
(5) Moral blame – Separation of servicing from origination is such that borrower’s ability to
protect own interest is “nil” results in “moral imperative” that lenders have a duty to exercise
due care in processing loan modifications. (Offsets causation being attributed to borrower.)
(6) Policy of preventing future harm – HBOR (which became effective 01-01-2013---after
plaintiffs requested modification) reflects a “strong preference” that homes not be lost by
foreclosure and “a rising trend to require lenders to deal reasonably with borrowers in
default to effectuate a workable loan modification”
Emerging Tort Liability (continued)
Why Tort Liability Is Important:
Private Right of Action
• Many statutes/regulations do not grant private right of action
See e.g., No private right of action under U.D.A.A.P. provisions of Dodd-Frank
• Tort Liability Provides entirely separate channel of recovery
Broader Measure of Damages & Commensurate Litigation Risk
• Typically “the amount which will compensate for all the detriment proximately
caused [by breach of the duty of care] whether it could have been anticipated or
not.” ---Including emotional distress? (Difficult to prove; almost always alleged)
Application of Alvarez and its progeny is delaying disposition of cases and greatly
expanding potential liability
Emerging Tort Liability (continued)
Phillip Linza v. PHH Mortgage Corporation
Unlike the other reported cases in which courts have found a separate tort duty of due
care in connection with consideration of a borrower for a loan modification, Linza
seeks recognition of independent tort duties in connection with a servicer’s post-loan
modification conduct
The outcome of this appeal may indicate whether the Alvarez line of cases
recognizing a duty of care and the need for a case-by-case Biakanja analysis will be
limited to pre-loan modification situations or be expanded beyond that
Whatever the outcome, it is likely that review by the California Supreme Court will be
sought perhaps leading to a decision resolving the current split of authority
CA. Dept. of Business Oversight v. Ocwen Loan Servicing, LLC
$225 Million Settlement of Admin. Enforcement Action commenced in 2014 [Case # 413-0544 OAH No. 2014100930 (2-17-17)]
“The terms [of the settlement] will hold Ocwen accountable for widespread violations of laws that harmed borrowers in our state.”
---CA DBO Press Release February 17, 2017
Allegations Against Ocwen:
Violations of Homeowner Bill of Rights
Failed to provide borrowers all required information in loss mitigation denial notices; wrongly informed borrowers, in loss mitigation denial notices, that they were current on their payments; and provided borrowers with inaccurate information on notices of default
Violations of Servicemembers Civil Relief Act
Failure to reduce, in a timely manner, the monthly interest rate to six percent for California active duty service personnel
Violations of Other Federal Laws
• Collecting borrower-paid mortgage insurance premiums after borrowers were obligated to make such payments
• Failing to inform borrowers of the timelines to accept or reject loan modification offers
• Sending inaccurate and untimely notices to borrowers who were more than 45 days delinquent on their payments, or sometimes failing to send such notices at all
• Failing to promptly submit corrected information to credit reporting agencies on California borrowers when Ocwen had previously provided erroneous information
“Letter Dating Problem”• Ocwen mailed time-sensitive letters to borrowers after the date on the letter, often by many days which endangered
some borrowers’ ability to obtain loan modifications
CA. Dept. of Business Oversight v. Ocwen Loan Servicing, LLC
(continued)
Settlement with Ocwen:
Ocwen to Pay $20 Million in cash for borrower restitution
Ocwen to Pay $5 Million in penalties, attorneys fees, and costs of an administrator to oversee
restitution payments (in addition to the $2.5 million already paid under the January 23, 2015 Consent
Order)
Ocwen to “Re-solicit claims from 19,295 borrowers affected by “Letter Dating Problem”
Ocwen to Provide “debt forgiveness” via loan mods for affected borrowers of up to $198 million, plus
restitution (“bringing total value of settlement amount over $225,000”)
Ends prohibition, in January 23, 2015 Consent Decree, of Ocwen’s acquisition of servicing rights
from any source for loans secured by properties in California (upon payment of the $25 million cash)
Third party selected by DBO will administer the debt relief and borrower restitution provisions of the
settlement and monitor Ocwen’s implementation of a previously-approved action plan to correct
deficiencies in its servicing practices, policies and procedures
PFEIFER & DE LA MORA, LLP
Pfeifer & de la Mora, LLP is an “AV” rated law firm dedicated to providing litigation and compliance representation to members of the financial services
industry, including mortgage lenders, servicers, investors, brokers, and related service providers
Michael R. Pfeifer, Esq.
Pfeifer & De La Mora, LLP
3111 North Tustin Street, Suite 260
Orange, California 92865
(714) 282-9800 [email protected]