A N A L Y T I C S I N D I A M A G A Z I N E 1

STATE OFCYBERSECURITY IN INDIA

Cybersecurity receives renewed focus with the growth of Digital Payments, Transaction Platforms, Data Science, and Cloud Platforms

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A N A L Y T I C S I N D I A M A G A Z I N E2

Executive SummaryAnalytics India Magazine & Jigsaw Academy presents the impactful insights on the state of the Indian Cybersecurity market and capabilities.

In January 2020, India touched a milestone in terms of Internet users by be-coming the 2nd largest internet user base with 560 million (mn) internet users. The number of internet users in India will continue to increase - by 2021, the country is expected to have over 600 mn internet users, the user base more than doubling from the approximate 300 mn in 2016.

Most of the internet traffic in India is carried out over mobile data - over 450 million users access the internet from their mobiles to not just communicate and browse media, but also to shop, transfer money, trade stocks and com-modities, exchange crucial documents, pay utility bills – these mobile transac-tions have been facilitated by cheap data plans, spread of 4G networks, and affordable smartphones.

In this environment of constant digital and data growth, it is imperative that or-ganizations are equipped with the necessary resources, including personnel and training, to provide effective cybersecurity and data privacy. This comprehensive report studies the trends in cybersecurity. It provides wide-ranging insights on the state of cybersecurity jobs, distribution of com-panies by local geography and salaries, and the size of typical companies with cybersecurity functions.

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The cybersecurity landscape is one that has been constantly evolving over the past couple of years. Data has become synonymous with currency and there is a great rush to get hands on this data, or so you would believe considering the frequency of cyberattacks. The more data generated, the great-er the need to keep that data safe. Cybersecurity can be likened to an intricately woven web that gets more twisted, the deeper you venture. The growth of digital platforms and technologies like Artificial Intelligence (AI), Data Analytics, Machine Learning (ML), Cloud Computing, and the Internet of Things (IoT) has increased the complexity of cybersecurity. The fact that the cyberattacks grow more sophisticated over time ensures that there is a desperate need for better cybersecurity and more experts as cybersecurity professionals.

The digital economy is expected to contribute 20% to the Indian economy by 2025. The increased use of cyberspace for most daily transactions has raised the stakes for cyberattacks. The recent malware attack on the Kudankulam Nuclear Power Plant in Tamil Nadu has proved to be the catalyst

Gaurav Vohra, CEO & Co-founderJigsaw Academy, A Manipal Global Education Investee Company **

Gaurav has over 18 years of experience in the field of analytics and has worked across multiple verti-cals including financial services, retail, FMCG, tel-ecom, pharmaceuticals, and leisure industries. His experience spans leading companies like Capital One Financial Corporation, GE Capital, Symphony Marketing Solutions and Genpact LLC. A graduate of IIM Bangalore, Gaurav has been rated as one of the “Top Analytics Academicians in India” by the Analytics India Magazine. An active and leading member of the analytics community, he has been a speaker and panellist at several events and his thought leadership articles are widely followed on LinkedIn and other media.

Foreword

in setting up an umbrella body to counter cyber threats and take preventive measures. This falls under the scope of the National Cyber Security Strategy 2020 which is soon to be approved by the Cabinet. The awareness of cyber threats has made nations adopt a more proactive stance with the global spending on cybersecurity expected to reach 103 billion dollars in 2020.

Keeping the current scenario in mind, the Master Certificate in Cyber Security has been designed to fill the need for qualified cybersecurity professionals. The demand-supply gap for qualified professionals has been one of the major factors holding back advance-ments in the domain. Israel is a superpower when it comes to cybersecurity and we have collaborated with Israel’s premier cybersecurity training provider, HackerU, for this course. We aim to streamline the careers of our students with industry-specific curricu-lum. The world is taking note of the looming threat and we cannot stress enough about the fact that - cybersecurity is the need of the hour.

The report has the following sections:

• Overview• Key Highlights• Cybersecurity Professionals in India• Cybersecurity Companies in India• Cybersecurity Salaries in India • Cybersecurity Jobs in India• Conclusion

OverviewThe Indian cybersecurity market is poised to experience significant growth across various segments, including cybersecurity services, organization capabilities, startups, jobs and salaries.

The following insights put in perspective the crucial need for embedding cybersecurity services and capabilities in organization processes and policies: • The evolving nature of cybersecurity

attacks such as web application breaches, ransomware, reconnaissance, cyber espionage and DDoS attack establish cyber-risk as a new challenge for enterprises and government authorities

• The digital economy contributes approximately 15% to India’s GDP and it is expected to grow to 20% by 2024.

• India’s digital requirements have expanded the data infrastructure to cover more than 120 recognized data centres and cloud networks – which Indian & MNC enterprises and Central & State Governments leverage and access to store data of not just citizens, but also global and domestic transactions

• The average mobile and data user in India consumes 15-20 gigabits of data per year

• eCommerce as an industry is expected to grow to $25 Billion by 2024.

• Digital payments in India are growing at 13% CAGR, while the mobile

wallets domain will soon experience growth of 50% CAGR

With greater inclusion of services such as artificial intelligence (AI), Machine Learning (ML), data analytics, cloud computing and Internet of Things (IoT), across all industry and functional domains, the scope of cybersecurity has become a challenging and necessary function across all organizations and enterprises.

Scope and Methodology of Report

The scope of the report covers those firms that have cybersecurity personnel based in India, regardless of the geography and/or the client they are servicing. The firms include Indian and Multinational corporations, including Boutique Cybersecurity, broader MNC and Indian IT, Chip & Semiconductor, Banking and Financial (Public Sector, Private Sector and Captives), Engineering, Mobile Payments (Fintech), eCommerce and Healthcare firms. The services encompass cybersecurity consulting, securing internal networks and safeguarding external client corporation’s cyber and network infrastructure. The source of the data in this report includes all secondary public domain information, including company websites, annual reports, whitepapers and press releases.

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• The Indian cybersecurity industry is valued at $6.7 Bn. As mentioned above, this covers the revenues from all cybersecurity operations originating from India regardless of the following: stakeholder or client type, type of firm providing the cybersecurity service, and location of client / stakeholder.

• There are close to 96000 cybersecurity personnel working across enterprises in India

• Close to 11000 positions related to cybersecurity are currently available to be filled in India. Bengaluru, just as it does for other IT and Information services, tops the job location, while Banking & Financial Services is the preferred sector of jobs (this does not include jobs advertised by IT and Boutique Security firms as the data for these two types of companies skews the analysis).

• The concentration of personnel working in cybersecurity is in large enterprises with personnel greater than 10000.

Key Highlights

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% of Cybersecurity Professionals by Experience

10 to 15 years, 15%

Less than 1 year, 7%More than 15 years, 11%

2 to 5 years, 28%

5 to 7 years, 13%

7 to 10 years, 14%

1 to 2 years, 12%

Section 1: Cybersecurity Professionals in India

This section covers the findings of the demographics and experience levels for cybersecurity professionals

Work Experience: The median work ex-perience of cybersecurity professionals in India is 7.9 years. About 46% of the cyber-security professionals in India have work experience of less than 5 years, with the greatest concentration of professionals in the 2-5 years’ experience bracket at 28%. 26% of cybersecurity professionals have more than 10 years of work experience. This total experience is not necessarily entirely in cybersecurity as these profes-sionals have transitioned into this space over to their current role in the last 2 years. Although cybersecurity is an established field, the MNC and Domestic IT companies have increased their employee / human capital in the last few years to cater to the increased demand for offshore and on-shore cybersecurity services, including

cloud, networks, and digital payments security. Cities: The employee distribution trend across cities indicates that the major IT hubs and outsourcing centres of Bengaluru and Delhi NCR respectively are where the majority of employees (53.4%) are work-ing for their organizations in cybersecurity roles. Hence, both from a demand (hir-ing) and supply (employee) perspective, the cybersecurity ecosystem is focused around the IT hubs. The following are the employee trends across all the 6 major IT hubs:

• Bengaluru, as it has done for other IT domains, including Data Science, has the maximum concentration of em-ployees at 29%, indicating the trend of firms placing their employees in this city.

• Delhi NCR comes in 2nd place with 24.5% of the employees.

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28.9%

0%

5%

10%

15%

20%

25%

30%

35%

24.5%

14.7%12.6%

10.4%9.0%

% of Employees by City

• Thereafter, there is a large drop in employee concentration, with Mumbai coming in 3rd at 14.7% - this is due to enterprises in the Domestic and Cap-tive Banking sector, located largely in Mumbai. This creates a sector-loca-tion niche.

• The hierarchy for the top 3 cities by employees is the same as that for the top 3 cities by jobs.

• Mumbai is followed by Pune, Hydera-bad and Chennai, that have a concen-tration of 12.6%, 10.4%, and 9.0% of the total jobs.

City-wise Median Experience: Mumbai tops the list of cities by median experience at 7.7 years, followed by Chen-nai at 7.2 years, Bangalore and Delhi at 6.9 years. • Mumbai has the highest level of em-

ployee experience – this is typical of

the sector-location niche mentioned earlier. A vast majority of either Do-mestic Banks & Financial firms or MNC Banks & Investment firms’ Captive IT / Operations Centres have their op-erations in Mumbai. The enterprises have experienced professionals with cross-domain financial, IT and cyber-security expertise to secure the data and assets of domestic and global fi-nancial powerhouses. This has resulted in Mumbai having the highest median employee age of cybersecurity profes-sionals.

• Similarly, the median experience of Chennai is placed 2nd at 7.2 years. Numerous niche Network and special-ized Security firms have set up Security Operations Centres in Chennai. This has resulted in personnel with con-siderable experience managing the operations for global clients – this has pushed the average experience of Chennai to the 2nd spot.

Bengaluru Delhi NCR Mumbai Pune Hyderabad Chennai

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Distribution of Cybersecurity Profes-sionals by Experience

The distribution of employees by expe-rience indicates a greater percentage towards junior and middle level employees across organizations:

• 2-5 years of experience at 28%, • 5-7, 7-10, and 10-15 years at 13%,

14%, and 15% respectively.

This combined percentage of 70% mir-rors recent trends in growth across this domain, wherein onboarding of junior and experienced professionals has taken place to provide cybersecurity services across several sectors, especially the Banking & Financial sector.

Education: Vast majority of cybersecurity employees have an undergraduate Bache-lors, or B.Tech, or BCA or equivalent grad-uate diploma/degree at an 80% concen-tration. Approximately 19% of employees have a Master’s, M.Tech, MCA or equiva-lent postgraduate degree/diploma. A small percentage of 1% of the employees have a Doctorate or equivalent degree. This in-dicates the lack of post-graduate special-ization across majority of the employees – this provides an opportunity to numerous training institutes to establish and provide specialized programmes in cybersecurity.

City-wise Median Experience (In Years)

Bengaluru Delhi NCRMumbai PuneHYderabadChennai0.0

1.0

7.77.2 6.9 6.9 6.7 6.5

2.0

3.0

4.0

5.0

6.0

7.0

8.0

9.0

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Section 2: Cybersecurity Companies in India

India has seen the growth of data science startups in recent years. However, in the domain of cybersecurity, a few startups have been incubated and incorporated in the past few years - these companies, although few, fall under the 1-50, 51-200, and 201-500 total employee categories. These firms include those that have major-ity of the cybersecurity operations in India. A few of these firms are:

• Lucideus: An enterprise platform cyber-security firm incubated in IIT Bombay and backed by former Cisco chairman, John Chambers

• Kratikal: An end-to-end cybersecurity services organization

• Sequretek: A firm that leverages AI and ML platforms to enhance cybersecurity

While the % of Cybersecurity Employees by Organization Size is skewed towards cybersecurity personnel across organiza-tions greater than 10000 employees, the emergence of start-ups and smaller organ-izations cannot be ignored. Indian and MNC IT and broad-based Technology Consulting firms, such as TCS, Wipro, HCL Tech, Infosys, IBM, En?, Cog-nizant and Accenture top the list of employ-ees and take upa bulk of the cybersecurity employee pool in India. Many other spe-cialized firms across sectors, such as net-

work firms Like Nokia, Ericsson, and British Telecom; Chip & Semiconductor firms, In-tel, Qualcomm, and Nvidia; Security firms, Symantec, Quickheal, Mcafee (Intel), and Trend Micro; and broad-based Technology and cloud computing firms, such as AWS, Microsoft, Oracle, and SAP also make up a bulk of the employee concentration in India. Some of these firms, such as Syman-tec, have setup cybersecurity research and operations centres to monitor critical events and existing cyber infrastructure of global enterprises.

Many of the MNCs and Indian banks have ramped up their employee strength and set up cyber security centres in India to safeguard their and their customers’ finan-cial assets, and these include, JP Morgan, Bank of America, Credit Suisse, & Goldman Sachs, State Bank of India, HDFC, & ICICI Bank. A few government enterprises, such as Data Security Council of India (DSCI – a Nasscom Initiative) and the defense fo-cused enterprise, Tata Advanced Systems Ltd. have a small but significant employee pool dedicated to securing our nation’s critical assets.

Company Size: On average, cybersecu-rity companies, with operations in India, have 170 totalemployees on their payroll. Almost 83% of cybersecurity companies in India have more than 10000 employees.

10000+ 1001 - 5000 5001 - 10000 201 - 500 51 - 2005 01 - 1000 1 - 50

4.6%5.8% 3.1% 2.5% 0.7% 0.3%0%

10%

20%

30%

40%

50%60%

70%

80%

90%88.0%

% of Employee by Organization Size

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Cybersecurity Employees

1000+ 501-1000 201-5001 01-200 51-100 1-500%

5% 3.4%6.7%

4.5%5.6%

32.6%

47.2%

10%

15%

20%

25%

30%

35%

40%

45%

50%

% of companies by Cybersecurity Employees Strength

Cybersecurity Function Strength (by employees) across CompaniesThe graph provides the strength of the cybersecurity function v/s the number of companies. It can be seen that 47.2% of the companies have 1-50 employees in the cybersecurity function. Not surprisingly, the next range, 51-200 has 32.6% of the em-ployees in the cybersecurity function. At the

end of the chart, the companies that make up the bulk of the cyber security employ-ees across the domain are relatively few in concentration – 10% (6.7% for 501-1000 and 3.4% for 1000+) of the total pool of companies. Although the graphs have dif-ferent values, the curve of the plot is almost inverse to the curve of % of total Cyberse-curity personnel by organization size.

01

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0%0-3

Lakhs 3-6

Lakhs 6-10

Lakhs 10-15

Lakhs 15-25

Lakhs 25-50Lakhs

50-75Lakhs

75-100 Lakhs

1Cr+

5%

10%

15%

20%

25%

30%

18.5%

28.4%

18.7%

12.2%1 2.2%

8.1%

1.4%0.4% 0.1%

Percentage of Cybersecurity Personnel across Salary Brackets

Section 3: Cybersecurity Salaries in India

While the cybersecurity market is witness-ing significant change in terms of spread of employees across sectors, start-ups, and company types, the market is still rooted in a steady, relatively low growth definition. While current salaries are lower than other IT domains, there would be an upward shift in the coming years in median salaries. The median cybersecurity salary

in India is INR 11.4 Lakhs across all expe-rience levels and skill sets. 28% of cyber-security professionals in India command a salary in the range of INR 3-6 Lakhs – the highest concentration in the pool. Almost 47% of professionals in India command a salary less than INR 6 Lakhs. Approximate-ly 22% of the cybersecurity professionals draw a salary greater than INR 15 Lakhs.

12.9

11.4

12.5

10.4 10.2 10.1

Bengaluru Delhi NCRMumbai PuneHYderabad Chennai0.0

2.0

6.0

4.0

10.0

12.0

14.0

8.0

Median Employee Salaries (ın Lakhs) by Metro Cities

Salary Trend Across Cities: Mumbai emerges as the destination for highest sal-aries in cybersecurity at almost 12.9 Lakh per annum as median salary, followed by Bengaluru at 12.5 Lakhs.

• The sector-location niche of Mumbai has pushed up the salaries of per-sonnel to the highest level in the pool, while Bengaluru has come in at 2nd as

it has remained the hub of IT domains, including cybersecurity.

• Companies based in Chennai offer the lowest salaries at INR 10.1 Lakhs. Although Chennai does figure numer-ous enterprises running their cyber operations, the low cost of living in the city, a key factor in salaries offered, has brought down the median salary of Chennai.

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Section 4: Cybersecurity Jobs in India – Trends and Analysis

Job Openings (in January 2020): Given the nature of broad expansion and overall coverage of the cybersecurity domain, it is difficult to ascertain the exact number of cybersecurity job openings. However, according to our estimates, an approximate figure of 11,100 jobs are available to be filled at any given point in time. Of these, about 97.5% are for full-time positions, while the remaining are contract, part-time, or internships. India, however, has close to 3% of the cybersecurity jobs globally. This low figure is due to the sen-sitive nature of securing geography spe-cific cyber domains and the lack of skilled personnel to provide specialized cyber services.

Cybersecurity Jobs by City: As it is with other IT functions and domains, Bengaluru has topped the list for location. • Bengaluru has close to 30% of the total

jobs posted. Bengaluru is followed by Delhi NCR at 18%, and Mumbai 15.6%. Hyderabad, Chennai, and Pune have significant job openings, highlighting the job concentration across the met-ros – in total all the 6 metro IT hubs, garnered close to 92.4% of all cyber-security job openings in the country, while the remaining 7.6% of the job openings were in other Tier I & II cities

City-wise job Comparison

Experience Breakup: The experi-ence-wise job break-up shows the need for mid-junior to mid-senior level onboarding.

• The greatest percentage of jobs is ad-vertised for the 7-10 years’ experience level at 22.6%. This is followed by the medium experience level of 5-7 years, at 20.1%. The same figure applies for the mid-junior experience level of 2-5 years, at 20.1%.

• While most of the jobs are concen-trated in the mid-junior to mid-senior levels, the senior level jobs of experi-ence greater than 10 years displays a need for experienced professionals in this domain - a combined proportion of 25.9% - 10-15 years at 17.7%, and greater than 15 years at 8.2%.

0%5%

10%

15%20%25%

30%35%

29.9%

10.4% 9.3% 9.2% 7.6%

15.6%

Bengaluru

Delhi N

CR

Mum

bai

Pune

Other C

ities

Hydera

bad /Secunderb

ad

Chennai

18.0%

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Experience-wise job Break-up

0%

5%

Less than 1 Years

1 to 2 Years Years

2 to 5 Years Years

5 to 7 Years Years

7 to 10 Years Years

10 to 15 Years Years

More than15 Years

10%

15%

20%

25%

4.6%6.6%

17.7%

8.2%

22.6%

Salary-wise Job Requirement (% Distribution)

3-6 Lakhs

6-10 Lakhs

10-15 Lakhs

15-25 Lakhs

25-50Lakhs

50-75Lakhs

75-100 Lakhs

1Cr+ 0%

5%

10%

15%

20%

25%

30%

35%

4.3%

21.7%

32.1%

24.4%

13.6%

3.4%

0.3% 0.2% 0.1%

0-3 Lakhs

Salary Trends for Advertised Jobs: The median salaries offered across advertised cybersecurity jobs in India is INR 11.1 Lakhs/annum• The salary-wise job distribution figures

indicate salaries offered in the brack-et of INR 6-10 lakhs have the highest

proportion at 32.1%. Moreover, jobs for salaries in the 10-15 Lakhs bracket come in second with a proportion of 24.4%. This is more or less in line with the jobs by experience, with the focus more on medium to mid-senior experi-ence level.

Cybersecurity Jobs by Industry/Sector: After removing the cybersecurity jobs fo-cussed on the IT, Niche Computer Net-working and Security, and Consulting sec-tors, the Banking & Financial sector offers the largest number of cybersecurity job openings. This is relevant as many interna-

tional banks have either significant cap-tive operations or have outsourced their cybersecurity needs to IT firms. In recent years, there has been an increased focus on securing customer data and banking networks, with greater adoption of eWallets and Digital transactions. This reflects in the increased jobs for this sector.

20.1% 20.1%

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• Apart from growth of captive banking

operations, and the digital payments domain, many domestic banks (both public sector and private sector) are developing and expanding (directly or indirectly) their cybersecurity capability to secure online banking and transactions platforms, and critical customer data.

• After the banking sector, the Telecom sector comes next with 10.5% of the open job positions, and this is largely due to telcos protecting the networks and transactions carried out on mobile & digital platforms. This is followed by the Pharma & Healthcare sector, with 10.2% of the advertised jobs. The other significant sectors include Internet &

eCommerce, Media & Entertainment, and Engineering /Metals / Industrials

Cybersecurity Jobs by Organization Type: The largest percentage of cybersecurity jobs are advertised by MNC IT firms at 71.3%, with Accenture, Capgemini, and IBM topping this category of advertised jobs. This is followed by the Banking & Financial organizations, such as JP Morgan and Societe Generale at 14.2%, and Domestic IT firms, such as HCL Tech and Tech Mahindra at 6.2%. Boutique Security & Network organizations advertise about 5% of the jobs. The list was completed by the Consulting firms that adverstised 3.3% of the jobs.

46.9%

10.5% 10.2% 8.9% 8.2% 5.9% 4.9% 2.3% 2.3%

Banking &

Financial S

ervices

Telcom

/ ISP

Pharma &

Health

care

Inte

rnet &

E com

merc

e

Media &

Ente

rtain

ment

Engineerin

g / Meta

ls / in

dustrial

Retail &

FMCC

Autom

obile

Trave

l & H

ospita

llity

0%5%10%15%20%25%30%35%40%45%50%

0%

10%

71.3%

14.2%

6.2% 4.9% 3.3%

20%

30%

40%

50%

60%

70%

80%

MNC IT

Banking & Financial

Domestic IT

Boutique Security & Network FirmsConsulting

Firm

Sector-wise Job Break-up (Excluding IT Software Services, Consulting, and Network / Security Firms)

% of Jobs - Organization Type

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Conclusion

State Of Cybersecurity in India 2020: By AIM found a renewed interest in cyberse-curity given the growth in the last couple of years of the digital economy, platforms and app-based activity, and mobile and digital payments, and the fact that India has achieved a digital milestone of 450 mn mobile internet users. While the do-main is valued at $6.7 Bn, it has room for growth. This has resulted in organizations, global and domestic, across industries and sectors looking at developing their cyber-security capabilities, either organically or inorganically, in-sourced or outsourced. This need for cybersecurity services has seen the emergence of start-ups, with em-ployees less than 500 personnel, providing specialized cybersecurity and cyber-op-erations services in this field. Moreover, the government support and foray in the domain is also evident with a couple of enterprises providing niche services.

But there is significant room for growth and improvement. India accounts for just 3% of the global cybersecurity jobs. While this low figure is due to the sensitive nature of securing region-specific digital assets, it is also a result of the lack of specializations provided in this field. This is supported by the proportion of cybersecurity personnel with postgraduate or higher degrees –

only 19% with postgraduate and only 1% with doctorate or equivalent degrees.

Moreover, the role of the Government needs to be enhanced in this field as the primary responsibility of securing any dig-ital asset located in a data centre or cloud network in India, starts with tangible or in-tangible support provided by Government agencies. Here again, incentives need to be rolled for quality education services and support systems, both of which would lead to the incubation and growth of start-ups in this domain. Nonetheless, promising cybersecurity start-ups are emerging after support from few research institutes (Cyber Security Laboratory at IIT Bombay) and entrepreneurs (John Chambers – former CEO of Cisco Systems and Indian-born En-trepreneur – Kanwal Rekhi – MD Inventus Capital Partners).

The key trends predicted in 2020 and be-yond would revolve around the growth of start-ups in cybersecurity, greater support from Government agencies, including the Data Security Council of India (DSCI), and many niche and boutique security, net-work, and chip firms setting critical cyber operations centres across the country.

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A N A L Y T I C S I N D I A M A G A Z I N E18

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