state of californiaweb1a.esd.dof.ca.gov/documents/bcp/1718/fy1718_org2740_bcp1586.pdfstate of...

STATE OF CALIFORNIA MAY R E V I S E - Cover S h e e t DF-46 (REV 08/16)

Fiscal Year Business Unit Department Priority No. 2017/18 2740 Motor Vehicles # 5

Budget Request Name Program Subprogram 2740-405-BCP-2017-MR ALL

Budget Request Description Front End Sustainability Project: Pre-project

Budget Request Summary

The Department of Motor Vehicles (DMV) requests provisional budget language to provide funding, under specified conditions, for the DMV Front End Sustainability (FES) pre-project activities for the fiscal year 2017/18. These activities will lay the foundation and prepare DMV for a future BCP that will replace the aging DMV legacy system with updated modern hardware platform and languages broadly supported by the information technology (IT) industry to ensure continuity of service to the public.

Requires Legislation

• Yes ^ No

Code Section(s) to be Added/Amended/Repealed

Does this BCP contain information technology (IT) components? |E1 Yes • No

If yes, departmental Chief Information Officer must sign.

Department CIO Date

For IT requests, specify the project number, the most recent project approval document (FSR, SPR, S1BA, S2AA, S3SD, S4PRA), and the approval date.

Project No. 2740-218 Project Approval Document: S1BA Approval Date: 7/06/2016

If proposal affects another department, does other department concur with proposal? • Yes • No Attach comments of affected department, signed and dated by the department director or designee.

Prepared By David Cress

Date 5/4/2017

Reviewed By Date , ,

Age^cjrSecretary--;^ /^-''^d

Department of Finance Use Only | \7

Additional Review: • Capital Outlay • ITCU • FSCU • OSAE • CALSTARS • Dept. of Technology

BCP Type: • Policy • Workload Budget per Government Code 13308.05

ppBA ^•^nm'^^mQ^^Y-\e WGHS • • Date submitted to the Legislature >

\ 1 1 2017 1

2740 Department of Motor Vehicles MAY R E V I S E

2017/18 FISCAL Y E A R TITLE OF PROPOSED CHANGE MR Front End Sustainability Project: Pre-project # 5

Budget Request Summary

This May Revision requests provisional language to provide funding, under specified conditions, to perform activities in requirements, procurement, organizational change management, training and testing. These activities will position and prepare DMV to address the replacement of the legacy DMV Automation (DMVA) systems.

Add the following provision to Item 2740-001-0044:

Provisions:

The Director of Finance may augment this item by $3,414,000 to provide funding for planning activities related to the Front End Applications Sustainability Project. This augmentation may not occur until the department has either gained concurrence from the Department of Technology that it has sufficient availability of program and IT staff necessary to complete the planning efforts, or has completed the following information technology projects: a) Commercial Driver License Information System, b) expansion of the automated knowledge test to accommodate additional languages, c) system updates to conform to federal requirements for issuance of driver licenses and identification cards, and d) tokenization to increase security for credit card transactions.

Background/History

DMV intends to incrementally update its outdated technology through a series of related but independent strategic initiatives to migrate functionalities from its obsolete systems to more modern agile applications.

The Front End Sustainability (FES) project for the front-end applications is a multi-phased approach to transition DMV from legacy systems written in the 1980s to a language that is more supportable by today's programmers. Numerous steps or phases are needed as the system is extremely complicated and there is limited documentation of the antiquated system requirements. The original developers retired decades ago and the current staff have limited knowledge of the full breadth of the system. This multi-phased approach allows DMV to phase in different groups of our customers in a modular fashion into the new agile system and hence, mitigate the risk of impacting a large group of customers. California has approximately 34 million vehicles registered annually. Because nearly every Californian interacts with DMV during the course of a year, the efficiency and effectiveness with which the Department performs has a significant influence on citizens' perceptions of State government.

DMV annually collects over_$8 billion in fees, which includes all revenue received through the field offices, self-service kiosks, renewal transactions by maif, internet payments. Franchise Tax Board receipts. Business Partners, and Auto Clubs (e.g. AAA). The majority of the fees are collected through the issuance and renewal of vehicle registrations. Approximately 86^gerce!±QfJtheJunds_D^ goyemmentSrJaw.£jTfojxeJi^^ Administration of the programs and

^processes to manage the workload associated with the collection and distribution of funds relies primarily on the DMVA system that supports them. A significant portion of the fees DMV collects is dependent on DMVA systems for accurate accounting.

Information Technology Modernization

In FY 2006/07, the DMV Information Technology Modernization (ITM) project started to modernize DMV's aging computer systems. During the ITM project, the Driver License (DL), Vehicle Registration (VR) and Control Cashier (CC) modules were slated to be replaced in the Enterprise Application Services Environment (EASE) platform. Due to the termination of the EASE project, only EASE DL was developed. The DMVA CC

PAGE 11-2



module was modified to temporarily interact with EASE DL; however, the stopgap solution is not meant as a permanent solution as it requires significant staffing resources to make sure the application is operational.

On February 8, 2013, DMV notified the vendor of the termination of the ITM project. Upon the separation, DMV was able to completely migrate the legacy DMVA DL system to the modern EASE DL system. DMV is able to deliver services to the public using the newly created EASE DL system, however, the VR and CC functions remained in the legacy DMVA system.

As a result of the ITM termination, DMV now has to not only maintain two (2) systems (DMVA for VR & CC and EASE for DL) with the same number of staff but the applications are also developed in different languages, hence, making cross team support more difficult. Ultimately, the FES project will migrate the VR and CC modules to the same language as the EASE DL.

The specific challenges to maintaining the DMVA are:

• System Limitations Place California at Risk - The age, complexity, and limitations of DMV's core systems place California's public safety and economy at risk. DMV is dependent on automated systems to process transactions. Due to California's large population, this workload could not be handled manually if the DL, VR or CC systems were to fail. Failure could impact the timeliness of revenue allocations to local entities that depend on the receipt of funds to provide services, including: fire protection, law enforcement, health, pollution control, and highway maintenance. Failure would place public safety at risk since law enforcement and the Department of Justice (DOJ)—two of DMV's largest customers—would not be able to obtain information needed to verify the identity of suspected/potential criminals.

• Scarce System Support Resources - DMV has multiple resource constraints that place support of the VR and CC systems at risk. On the technology side, the systems rely on expertise in obsolete programming language (IBM EDL) and operating system (IBM Eyent Driyen executive (EDX) that are no longer supported by the vendor. In the 30 plus years since this language and operating systems were first adopted, information technology has evolved to the point that they no longer constitute a viable development platform.

On the support staff side, limited IT staff are available to provide support for critical parts of the system. The resources to support this unique environment are difficult to find, recruit and retain. As of November 2016, only three (3) developers at DMV are knowledgeable and are able to maintain the 487 EDL programs. The resources to support this unique system environment are non-existent because these technologies are not taught in schools nor supported by industry, therefore making it challenging even for vendors to find staff that have knowledge in this area.

• Obsolete Technical Architecture - The systems that support the core DMV VR and CC functions are based upon the IBM technical architecture developed in the 1980s. The environment includes hardware and operating systems that are no longer industry supported, programming languages (IBM EDL) that are rarely used within the IT industry, and database functionality that is severely limited by record size limitations and extendibility. The current architecture does not support the Department's business strategic plan, IT strategic plan or the State's IT strategic direction.

The continued reliance on the DMVA system has increased the risk of a technology failure which would affect DMV field offices as well as the Business Partners and Automobile Clubs that electronically interact with DMV. This risk has increased due to new legislative mandates and a growth in the transactions processed by Business Partners and Automobile Clubs that interact with DMV.

PAGE 11-3


2017/18 F I S C A L Y E A R TITLE OF PROPOSED CHANGE MR Front End Sustainability Project: Pre-project # 5

State Level Considerations

Alignment with the DMV Strategic plan: In the 2016-2021 DMV Strategic Plan, DMV has identified "Optimize our processes and update our technology" as the 4"^ overall goal.

Justification

DMV proposes provisional language to provide funding, under specified conditions, for pre-project activities to prepare for the development and implementation of the FES project in FY 2017/18 in order to mitigate the system stability problems of DMV's legacy systems.

The Business Partner Automation and DMVA systems consist of a set of front-end applications providing support for the VR and CC business functions. VR and CC continue to be a high risk to the department and the state revenue. These systems are written in an obsolete programming language (IBM EDL) and operating system (IBM EDX) that are no longer supported by the vendor. In the 35 years since this language and operating system were first adopted, information technology has evolved to the point that they no longer constitute a viable development platform. In addition, support resources are no longer fully available.

Proposed Solution

DMV requests provisional language to provide funding, under specified conditions, $3.4 million and six - one year limited term positions in FY 17/18 for pre-project activities. DMV will be laying the groundwork to prepare for the FES project. These critical tasks not only contribute to the success of the project but they are also items identified as lessons learned and recommendations from past projects. The pre-project activates are:

• Gathering requirements • Leading the procurement activities • IBM EDL Programming Support • Organizational Change Management

GATHERING REQUIREMENTS:

The gathering and storing of the detailed requirements will be essential in testing, troubleshooting, and building the agile DMVA replacement system. With the traceability from business requirements to system requirements to code and from business requirements to test cases will ensure that minimal errors are introduced into our production environment.

DMV proposes provisional language to provide $800,000 in funding, under specified conditions, for FY 17/18 to hire a consultant to gather and manage the functional and non-functional requirements, which includes, but not limited, to these tasks: Review existing requirements repository, provide recommendations based on best practices, gather, update and review requirements and oversee the administration duties and perform maintenance and operations activities on the requirement tool.

PAGE 11-4



PROCUREMENT ACTIVITIES:

DMV proposes provisional language to provide $320,000 in funding, under specified conditions, for FY 2017/18 to hire a consultant to assist in the completion of the Stage 3 Solution Development (S3SD) stage of the Project Approval Lifecycle (PAL) and develop a Request for Proposal (RFP) to procure a system integrator to implement the proposed solution for the FES project. The consultant will be assisting in collecting, facilitating discussions and writing portions of the S3SD and RFP. This will include collecting and documenting the detail functional, non-functional, project/transition, mandatory/optional and administrative solution requirements for inclusion into the S3SD and RFP. The consultant's responsibilities will also include these activities: describe the current system, system interfaces, system architecture, business process flow, and application & data flow diagrams. Describe the proposed environment, overview of the proposed system, changes to current operations, technical architecture, system interfaces, system security, business process, application, and data flow diagrams, implementation approach, contractor transition-in, maintenance and operations and maintenance schedules.

One of the services OTech provides is the support for procurement of IT services. Statewide Technology Procurement Division (STPD) will assist DMV in the procurement activities for the vendor solution provider that will develop EASE VR & CC. DMV will be contracting with STPD for a cost of $80,000 per year.

EDL PROGRAMMING SUPPORT:

DMV used EDL to create the current DMVA system, and EDL has since become an obsolete programming language. A majority of the original EDL developers have retired and the current staff have limited knowledge as to how the application fully operates. DMV will need to hire an EDL contractor to extract the programming logic based on the DMVA system. This information, along with the business requirements, will enable the developers to create the EASE VR & CC systems. DMV proposes provisional language to provide $900,000 in funding, under specified conditions, for FY 2017/18.

ORGANIZATIONAL CHANGE MANAGEMENT:

DMV proposes provisional language to provide $250,000 in funding, under specified conditions, for FY 2017/18 to hire an Organizational Change Management (OCM) contractor that will begin working in conjunction with the pre-planning efforts to ensure the DMV adopts mature organizational change management practices for the FES Project.

The OCM will develop the organization change management (OCM) program to help prepare the DMV with the anticipated changes from the FES project. The OCM will focus on processes and methods, which will ensure successful change for internal and external stakeholders. The OCM will establish methods and training services to conduct knowledge transfer and competency development to DMV staff to replace vendor resources.

The OCM will perform an assessment and gap analysis of the DMV current OCM business practices against industry best practices. The OCM will establish alternatives for program improvement, provide a roadmap for program change for the FES project, define the lifecycle of organizational change management activity and provide standards for mandatory practices determined appropriate by the DMV.

Some of the more specific tasks performed by the OCM will be to establish a knowledge transfer plan, coordinate with external activities outside of the FES project, coordinate change activities for the pre-planning project team to address change issues that occur, assist the Project Manager (PM) with the PAL deliverables which are necessary in the development of the S2/\ and other PAL stages, collaborate with the PM to

PAGE 11-5


2017/18 F I S C A L Y E A R TITLE OF PROPOSED CHANGE Front End Sustainability Project: Pre-project

MR # 5

formulate a change management plan for the FES pre-planning activities, develop a focused communication strategy that includes all internal and external stakeholders and assist the FES pre-planning project team to address technical and business training needs. The OCM will identify competing departmental projects, which may have an impact and provide recommendations for resolution.

ADDITIONAL COST:

CDT provides support for the PAL process to ensure that DMV is successful in chartering through the various gates of the PAL process. DMV is assessed a fee of $54,000 per year ($4,500/mo.) for CDT services.

DMV will contract a service provider to provide Independent Verification and Validation (IV&V) services. According to Statewide Information Management Manual (SIMM) 45, IV&V is defined as "an independent review and analysis to determine if the project is on track to be completed within the estimated schedule and cost, and will provide the functionality required by the sponsoring business entity. Project oversight identifies and quantifies any issues and risks affecting these project components." DMV proposes provisional language to provide $144,000 in funding, under specified conditions, for FY 2017/18.

STATE STAFF:

DMV proposes provisional language to provide $791,908 in staff funding, under specified conditions, for six-one year limited term positions and $26,440 in overtime, to work with consultants on pre-project activities.

DMV is requesting one (1) Data Processing Manager (DPM) III to oversee the day-to-day operations of this preparation activity. The responsibilities of the DPM III will include but not be limited to the following:

• Provide project management expertise and guidance, coordinate and oversee project activities, track and manage project risks, track and resole project issues, document changes to project scope, budget, and schedule, monitor project work plans.

• Conduct and facilitate scheduled and ad hoc meetings for project activities and project status, produce project status reports and meeting minutes.

• Liaison with internal and external stakeholders to manage relationships and coordinate project management activities.

• Develop, review, approve, and update project management-related deliverables to secure project funding and control agency approval.

DMV is requesting one (1) Senior Information Systems Analyst (SISA) to assist the project director in overseeing Front End Sustainability (FES) pre-project. The responsibilities of the SISA will include but not be limited to the following:

• Assist Project Manager (PM) in the development of the Project Plans required for the PAL process. • Provide input and help develop documents required for the PAL process. • Collect and review the deliverables of contracts to ensure Deliverable Expectation Documents (DEDs)

and Deliverable Acceptance Documents (DADs) are validated and processed timely. Prepares DEDs and DADs for submission to the Project Director for review and approval. For each contract, track hours, classification costs and expenditures.

• Under the direction of the Project Director, develop an organizational change strategy and plan, which will ensure changes that are implemented, will accelerate organization transformation.

• Identify current and new business skill levels to establish training needs for staff. Establish a training plan for staff. Secure training courses, training facilities and monitor training budget.

• Ensure Front-End Sustainability aligns with the long-term modernization strategy and roadmap. Coordinate with other Departmental modernization efforts.

PAGE 11-6


2017/18 FISCAL Y E A R TITLE OF PROPOSED CHANGE Front End Sustainability Project: Pre-project

MR # 5

DMV is requesting two (2) SISAs to oversee the day-to-day operations. The responsibilities of the SISAs will include but not be limited to the following:

• Provide program/policy interpretation and guidance related to the VR/CC systems, system source code, tools, repository project structure

• Create Vehicle Registration (VR) and Control Cashier (CC) packages (source code, documentation, test data, etc.) for applications to be converted, and delivers them to the assigned vendor staff for conversion.

• Coordinates and facilitates Joint Requirements Development (JRD) sessions to document detailed solution requirements and ensure cross-functional implications. Provide technical systems expertise and second level analyses. Maintain questions/comment log to ensure quick response turnaround throughout the process. Oversee, advise and assign tasks to ensure deadlines and work product review schedules are met.

• Receives and reviews the converted packages to ensure that all components are present and performs testing to validate proper functionality. Maintains repository and updates requirements according to new policies changes.

• Prepare for, lead and coordinate internal/external work product analysis and peer reviews Ensures business processes and data models satisfy the service level expectations of contracts. Examines quality of detailed documents to ensure that they meet or exceed the department's standards

• Develop/maintain a modernized requirements repository structure. Define requirements attributes, hierarchy and maintain traceability from Business Requirements to code and test cases.

• Create desktop procedures/ standards training and operations manuals, as well as develop a comprehensive Requirements Management Plan.

DMV is requesting two (2) Manager Ills for Subject Matter Experts to determine requirements to be sure the vehicle registration and control cashier functions are properly documented. The responsibilities of the Manager Ills will include but not be limited to the following:

• Address business suggestions from prior modernization effort • Joint Application Requirements (JAR) session to complete the Stage Gate 3 Detailed Solution

Requirements for Vehicle Registration, Control Cashiering and including new functionalities for: o GeoTax o National Motor Vehicle Title Information System (NMVTIS) o Credit Card

• Joint Application Requirements (JAR) session to complete business requirements for Vehicle Registration

• Joint Application Requirements (JAR) session to complete business requirements for Control Cashiering

• Joint Application Requirements (JAR) session to complete business requirements for GeoTax (conversion of address to geo location)

• Joint Application Requirements (JAR) session to complete business requirements for National Motor Vehicle Title Information System (NMVTIS)

• Present back to executive management on requirements definition and direction

Outcomes and Accountability

Identify requirements to replace the legacy system At the end of this planning BCP, DMV will create the functional and non-functional requirements as the basis for the new system supporting the VR and CC functions.

PAGE li-7



MR # 5

Procurement

DMV will have documentation outlining the current system and the expectation for the new agile system.

Controls and monitoring of the project and resources DMV will enter into a contract with California Department of Technology to perform IPOC services. The IPOC assessor will provide regular reporting on the status of the project. This will not only assess the project from an independent point of view but also ensure that resources are used appropriately. A n a l y s i s of All Feas ib le Alternatives

Alternat ives Planning BCP The proposed solution is for consulting services and one-year limited term positions to begin planning for the FES project. The activities will include gathering requirements, preparing the procurement activities, IBM EDL programming support.

Pros: • Jump-start the project by performing critical foundational activities. • Ensure that DMV has complete requirements before the start of the project. • Leverage the expertise of a procurement specialist to develop the RFP, review the proposals and

provide a recommendation on the proposals.

Cons: • DMV will need to submit a subsequent BCP to fund the remainder of the project. • It might be difficult to attract top talents for limited term positions. • The vendor community will have to invest significantly in order respond to the RFP. This might

eliminate some of the vendors from participating, which may not provide DMV with the best offers.

Costs: $3.4M in FY 17/18

Alternative 2: Alternate Planning BCP with Modernization Program Management Office The proposed solution is to hire permanent staff and consulting services to begin planning for the FES project. The activities will include gathering requirements, preparing the procurement activities, developing testing strategies, implementing the organizational change management & training office and implementing the Modernization Program Management Office. Pros:

• Jump-start the project by performing critical foundational activities. • Ensure that DMV has complete requirements before the start of the project. • Leverage the expertise of a procurement specialist to develop the RFP, review the proposals and

provide a recommendation of the proposals. • Hire permanent staff and establish direction for MPMO.

Cons: • DMV will need to submit a subsequent BCP to fund on the remainder of the project. • It might be difficult to attract top talents for limited term position. • The vendor community will have to invest significantly in order respond to the RFP. This might

eliminate some of the vendors from participating, which may not provide DMV with the best offers.

Costs: $5M FY 17/18 & $2M FY 18/19 & $2M FY 19/20 & $1.6M ongoing

PAGE 11-8



MR # 5

Alternative 3: postpone BCP until FY 18/19

DMV will postpone the BCP until FY 18/19 or later until there is more support for the full FES project, replacing the legacy BPA and DMVA systems supporting the VR and CC functions.

Pros: • Continue to research as to how other states have addressed legacy systems migration. • DMV will further assess alternatives to put less reliance on the legacy system. • Complete the Project Approval Lifecycle process following the outlined process.

Cons: • The statewide system outage in Oct 2016 could repeat due to aging equipment and software. • There is limited knowledgeable resources today to support the system. Any further delay could

further reduce the number of staff that can support or assist in the migration of the system.

Costs: Unknown at current time

Recommendat ion

Alternative 1. The proposed solution fully meets the objectives and business functional requirements in order to plan, prepare and initiate the FES project. The approval will allow DMV to perform pre-project activities while completing the Stage 2 Alternative Analysis assessment with California Department of Technology. This will enable DMV to start on the right step into a path of a system migration.

PAGE 11-9



Fiscal Impact:

PERSONAL SERVICES FY 2017/18

PERSONAL SERVICES POS $ Data Processing Manager III (1 Year Limited Term- effective 7/1/2017 - 1.0 $ 100,818 6/30/2018) Senior Information Systems Analyst (1 Year Limited Term- effective 7/1/2017 - 3.0 $ 242,622 6/30/2018)

Manager III (1 Year Limited Term- effective 2.0 $ 137,700 7/1/2017 -6/30/18) Data Processing Manager III reclassification to Data Processing $ 10,000 Manager IV

Overtime $ 26,440

Total Salaries & Wages $ 517,580

Staff Benefits $ 300,768

TOTAL PERSONAL SERVICES 6.0 $ 818,348

OPERATING EXP/EQUIP: General Expenses (General Complement) $ 16,080

Communication (General Complement) $ 1,500

Tra\fil: In-state (General Complement) $ 3,000

Training (General Complement) $ 6,000

IT (General Complement) $ 21,000

Cons& Prof Svcs: Interdept'l: Total r

$ 134,000

PAL Process $ 54,000

Otech Procurement Services $ 80,000

Cons & Prof Svcs: External: Total r

$ 2,414,000

Gathering Requirements $ 800,000

Procurement $ 320,000

EDL Programming Support s 900,000

Organizational Change Management $ 250,000

IV&V $ 144,000

TOTAL OPERATING EXP/EQUIP $ 2,595,580

TOTAL EXPENDITURES 6.0 '$ 3,413,928

PAGE 11-10

DF-46 (REV 03/13) F i s c a l Summary

(Dollars in thousands)

MR No. Proposal Title

Front End Sustainability: Pre-project

Program

ALL

Personal Services Positions Dollars Personal Services CY BY BY + 1 CY BY BY + 1

Total Salaries and Wages ^ 0.0 6.0 6.0 $518 Total Staff Benefits ^ 301 Total Personal Services 0.0 6.0 6.0 $0 $819 $0

Operating Expenses and Equipment General Expense 16 Printing Communications 1 Postage Travel-In State 3 Travel-Out of State Training 6 Facilities Operations Utilities Consulting & Professional Services: interdepartmental ̂ 134 Consulting & Professional Services: External ^ 2,414 Data Center Services Information Technology 21 Equipment ^ 0 Other/Special Items of Expense:"

Total Operating Expenses and Equipment $0 $2,595 $0

Total State Operations Expenditures $0 $3,414 $0

Fund Source Item Number Fund Source Org Ref Fund

General Fund Special Funds^ 2740 001 044 $3,414 Federal Funds Other Funds (Specify) Reimbursements

Total Local Assistance Expenditures $0 $0 $0

Fund Source Item Number

Fund Source Org Ref Fund General Fund Special Funds^ Federal Funds Other Funds (Specify) Reimbursements

Grand Total, State Operations and Local Assistance $0 $3,414 $0

' Itemize positions by classification on the Personal Services Detail worksheet. ^ Provide benefit detail on the Personal Services Detail worksheet. ^ Provide list on the Supplemental Information worksheet. •* Other/Special Items of Expense must be listed individually. Refer to the Uniform Codes Manual for a list of standard titles. ^ Attach a Fund Condition Statement that reflects special fund or bond fund expenditures (or revenue) as proposed.

Persona l S e r v i c e s Detail (Whole dollars)

MR No. Proposal Title 5 Front End Sustainability: Pre-project

Salaries and Wages Detail

Classification^ ^ Positions Salary

Range Dollars

Classification^ ^ CY BY BY + 1

Salary Range CY BY BY + 1

Data Processing Manager III (LT 7/1/17 thru 6/30/18) 1.0 7665-9138 $100,818 Senior Information System Analyst (LT 7/1/17 thru 6/30/18) 3.0 5824-7655 242,622 Manager III (LT 7/1/17 thru 6/30/18) 2.0 6909-9082 137,700 Data Processing Manager III reclassification to Data Processing Manager IV 0.0 10,000 (Overtime) 0.0 26,440

Total Salaries and Wages ̂ 0.0 6.0 0.0 $0 $517,580 $0

Staff Benefits Detail CY BY BY + 1 OASDI $32,090 Health/Dental/Vision Insurance 70,714 Retirement

Miscellaneous 131,272 Safety Industrial Other-

Workers' Compensation 21,276 Industrial Disability Leave 1,670 Non-Industrial Disability Leave 437 Unemployment Insurance 457 Other: 42,852

Total Staff Benefits ^ $0 $300,768 $0

Grand Total, Personal Services $0 $818,348 $0

' Use standard abbreviations per the Salaries and Wages Supplement. Show any effective date or limited-term expiration date in parentheses if the position is not proposed for a full year or is not permanent, e.g. (exp 6-30-13) or (eff 1-1-13) Note: Information provided should appear in the same format as it would on the Changes in Authorized Positions.

^ If multiple programs require positions, please include a subheading under the classification section to identify positions by program/element.

^ Totals must be rounded to the nearest thousand dollars before posting to the Fiscal Summary.

Supplemental Information (Dollars in thousands)

MR No. 5

Proposal Title

Equipment CY BY BY+1 Information Technology (General complement) 21

Total $0 $21 $0

Consulting & Professional Services Gathering Requirements 800 Procurement 320 EDL Programming Support 900 Organizational Change Management 250 IV&V 144 PAL Process 54 Otech Procurement Services 80

Total $0 $2,548 $0

Facility/Capital Costs

Total $0 $0 $0

One-Time/Limited-Term Costs Yes X No

Description BY BY+1 BY +2

Description Positions Dollars Positions Dollars Positions Dollars

Data Processing Manager III (LT 7/1/17 thru 6/30/18) 1.0 101 Senior Information System Analyst (LT 7/1/17 thru 6/30/18) 3.0 245 Manager III (LT 7/1/17 thru 6/30/18) 2.0 138 (Overtime) 26 Information Technology (General complement) 21

6.0 $531 0.0 $0 0.0 $0

Full-Year Cost Adjustment Yes No

Provide the incremental change In dollars and positions by fiscal year.

Item Number BY BY+1 BY +2

Item Number Positions Dollars Positions Dollars Positions Dollars

2740-001-044 6.0 3,414 -6.0 -3,414

Total J 6.0 $3,414 -6.0 -$3,414 0.0 $0

Future Savings Yes No

Specify fiscal year and estimated savings, including any decrease in positions.

Item Number BY BY+1 BY+2

Item Number Positions Dollars Positions Dollars Positions Dollars

Total 0.0 $0 0.0 $0 0.0 $0

Attachment 3

Add the following provision to Item 2740-001-0044:

1. The Director of Finance may augment this item by $3,414,000 to provide funding for planning activities related to the Front End Applications Sustainability Project. This augmentation may not occur until the Department of Motor Vehicles has either gained concurrence from the Department of Technology that it has sufficient availability of program and information technology staff necessary to complete the planning efforts, or has completed the following Information technology projects: (a) Commercial Driver License Information System, (b) expansion of the automated knowledge test to accommodate additional languages, (c) system updates to conform to federal requirements for issuance of driver licenses and identification cards, and (d) tokenization to increase security for credit card transactions.