state information technology agency (sita) strategy

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State Information Technology Agency (SITA) Strategy

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State Information Technology Agency (SITA) Strategy. Inception of SITA. SITA was established in April 1999 By SITA Act 88 of 1998 as amended by Act 38 of 2002 Registered as Schedule 3A Public Entity (according to PFMA) By amalgamation of - PowerPoint PPT Presentation

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Page 1: State Information Technology Agency (SITA) Strategy

State Information Technology Agency (SITA)

Strategy

Page 2: State Information Technology Agency (SITA) Strategy

Inception of SITA

SITA was established in April 1999 By SITA Act 88 of 1998 as amended by Act 38 of 2002 Registered as Schedule 3A Public Entity (according to PFMA)

By amalgamation of InfoPlan (Pty) Ltd, the ICT Service Provider to Dept of Defence Central Computer Services of the Department of State

Expenditure Sub-component Information Systems within the Department

of Safety and Security

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Page 3: State Information Technology Agency (SITA) Strategy

Contents

Establishment of SITA Mandate Mandatory Services SITA Challenges

Review Why Turnaround?

SITA Vision & Mission SITA Turnaround strategy

Outcomes

Progress to date

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Page 4: State Information Technology Agency (SITA) Strategy

The SITA Mandate

The mandate of the SITA (as per the SITA Act)a) to improve service delivery to the public through the

provision of information technology, information systems and related services in a maintained information systems security environment to departments and public bodies; and

b) to promote the efficiency of departments and public bodies through the use of information technology

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Page 5: State Information Technology Agency (SITA) Strategy

SITA Corporate Values Service Excellence - We shall strive to attain internationally recognised

standards of service quality, and maintain continuous improvement in service delivery.

Innovation - We shall pursue innovation by demonstrating thought leadership and proactive behaviour on the use of information and communications technology to enhance public service delivery.

Transparency - We shall always ensure transparency in everything we do in order to build trust and confidence with all our stakeholders.

Integrity - We shall conduct our business with integrity at all times to inculcate a culture of honesty, respect and accountability among all our employees.

Fairness - We shall treat all our partners, our suppliers and our employees with fairness and equity at all times.

Prudence - We shall exercise prudence and economy in running the business of SITA and in pursuance of its goals and the objectives of government.

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Page 6: State Information Technology Agency (SITA) Strategy

Mandatory Services

6Act means “SITA Act 38 of 2002”; Regulation means “SITA General Regulations R.902 of 2005”.

Page 7: State Information Technology Agency (SITA) Strategy

SITA Challenges

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Page 8: State Information Technology Agency (SITA) Strategy

SITA Review

In March 2010 Cabinet adopted a Turnaround Framework for SITA, recognising that a decade after the formation the lead ICT agency of government, SITA was in crisis.

Review teams (established by MPSA) identified a number of issues that have prevented SITA from achieving the objectives as identified by the Presidential Review Commission (PRC) in 1996: Be the lead agency for ICT in the public service Procure Information and Communication Technology (ICT) goods and services,

using economies of scale to reduce the cost of ICT; Develop standards, architectures and strategies to enable systems to exchange

information (interoperability); Enhance government productivity through the use of ICT, and Focus government ICT provision towards the betterment of citizen-centric

services. Coordinate the whole-of-government ICT initiatives.

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Page 9: State Information Technology Agency (SITA) Strategy

Why Turnaround Strategy? (Part 1)

Symptomatic and Salient issues Media: Bad media and publicity, such as failure to achieve objectives,

corruption, incompetence. Customer base: Failure to complete the incorporation of government

departments into SITA due to the dissatisfaction with SITA service levels and standards.

Personnel: High staff turnover especially at leadership level, core skills, ineffective board and weak corporate governance;

Services Delivery: Poor Service delivery (from proposals, through to service delivery and service level management; inconsistent service delivery and absence of services at some service outlets)

Service Value: Services are expensive, non-value adding and a burden Procurement: Poor quality of service, lack of compliance with regulations,

pricing and turn-around times, no economies of scale, weak internal capabilities, processes and performance monitoring.

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Page 10: State Information Technology Agency (SITA) Strategy

ICT Contribution since inception (part 1)

Full Outsourcing (ICT Infrastructure Service) DOD, SAPS and KZN fully outsourced to SITA as “one-stop” service. National Network Infrastructure, that enable integration among

departments. Government’s Transversal Systems operate like clockwork (transactions

are processed on time and salaries paid on time). System Integration and Solution Development service

Integrated Finance Management System (IFMS), to improve administration.

Learner Unit Registration information tracking system (LURITS), to improve Basic Education.

Poverty Index System, City of Johannesburg to support “war on poverty”. Telemedicine, to bring Health Care into rural communities.

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Page 11: State Information Technology Agency (SITA) Strategy

ICT Contributions since inception (part 2)

Value Add service Minimum Interoperability Standards (2007) to improve interoperability Government Wide Enterprise Architecture, to improve ICT Planning Computer and peripheral tender, to procure quality ICT commodities KZN Nerve Centre, to improve provincial service delivery Rescue efforts on National traffic information system (eNATIS)

Support & Transaction services Call Centres (Batho Pele Gateway, Independent Electoral Commission,

Presidential Hotline, South African Social Security Agency) GovTech Conference, as platform to grow ICT development in the country

Internal Achieved ISO9001 Quality certification (organisation wide) Developed Service Portfolio, capability model and a costing and pricing model.

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Page 12: State Information Technology Agency (SITA) Strategy

Challenges faced by SITA

Poor Service Delivery - consistent complaints of clients and shareholder dissatisfaction

Poor Service Value related to pricing (expensive) and non-value adding

Weakness in Procurement driven by lack of compliance, pricing and turn around times, absence of economies of scale

Leadership – high turnover at Executive level, lack of core skills

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Page 13: State Information Technology Agency (SITA) Strategy

SITA Today, Tomorrow and to the Future

“… after this assessment, … the rallying theme that underpins SITA’s turnaround is ‘SITA today, SITA

tomorrow, SITA to the future’, noting the organisation’s importance to government’s service delivery agenda both in the short, medium and long

term. The SITA strategy is formulated to illustrate the organisational direction over a phased period. In

essence it shows the organisation poised, through its new strategic direction, to fulfil its mandate in the

context of government’s core priorities”, … Minister of Public Service and Administration.

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Page 14: State Information Technology Agency (SITA) Strategy

Vision & Mission

Vision“Be the lead ICT agency to enable public sector

service delivery.”Mission

"To render an efficient and value added ICT service to the public sector in a secure, cost-

effective and integrated manner, contributing to service delivery and citizen convenience."

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Page 15: State Information Technology Agency (SITA) Strategy

SITA Turnaround focus areas

Address internal issues that prevent SITA from fulfilling its mandate.

Address concerns from customers and shareholder (quality of service, pricing, absence of economies of scale and other inefficiencies).

Address priorities of government and the MPSA during the 2009-2014 term.

Position SITA to play its role in the development of the South African ICT sector and enabling public sector service delivery.

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Page 16: State Information Technology Agency (SITA) Strategy

SITA Role as Value contributor

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To effectively fulfil this role, requires a highly sophisticated and dynamic agency with the necessary leadership, skills, capabilities and systems and processes to ensure a high level of service excellence, value for money, innovation and thought leadership

Page 17: State Information Technology Agency (SITA) Strategy

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SITA Strategic Plan 2011/12 – Seven Outcomes

No SITA Strategic Outcomes

01 Quality service delivery to the public sector

O2 Proficient lead agency in public sector ICT

03 Effective and integrated public sector ICT Supply Chain Management (SCM)

O4 Competitive pricing and financial sustainability

05 Effective ICT Regulator

06 Effective Governance and Monitoring

07 Employer of choice

Page 18: State Information Technology Agency (SITA) Strategy

SITA Outcomes 2011/12

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Strategic Outcome Key Performance Areas1. Quality Service Delivery to the Public Sector

Customer Relationship ManagementService Quality and PerformanceFlagship Projects Delivery (IFMS)

2. Proficient lead agency in public sector ICT

Operating Model, structure and delegationsPrime Systems Integrator (PSI) Service Portfolio ManagementInnovative and Learning organisation

3. Effective and integrated public sector ICT Supply Chain Management (SCM)

SCM Effectiveness (Economies, Digital Inclusion)Supplier partnerships and contract managementSCM Efficiency (reducing backlogs)

4. Competitive pricing and financial sustainability

Pricing and costingDebt Management Revenue Growth

5. Effective ICT Regulator Interoperability & Security standards & certificationInventory and IS convergence (Reduce Duplication)

6. Effective Governance and Monitoring

Clean auditsStakeholder Management (Branding & Reputation)ERP and BI

7. Employer of choice Talent ManagementCorporate Performance & Change Management

Page 19: State Information Technology Agency (SITA) Strategy

SITA Turnaround Progress to date

Date Status

Mar 2010 Cabinet approves Turnaround Framework

Apr 2010 SITA Board fully constituted

Jul 2010 Board Approves SITA Turnaround Strategy

Aug 2010 Acting CEO appointed

Nov 2010 COO appointed

Jan 2011 CEO appointed

Q4 2010/11 Executive appointments

Q4 2010/11 Phase 1 of PSI Deliverables including progress on the IFMS

Q4 2010/11 Financial stability established and forecast for 2010/11 FY surplus.

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Page 20: State Information Technology Agency (SITA) Strategy

FY 2011/2012 – Focus Areas

1. Service Delivery Service Quality Improvement

Implement Service Management Strategy Proactive Customer Relationship Management Re-engineering SCM

Industry partnership for economies of scale (engagement with OEM) Partnership with other government agencies Review of transversal tenders Implement National Treasury SCM Framework inclusive of SCM lead

times

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Page 21: State Information Technology Agency (SITA) Strategy

FY 2011/2012 – Focus Areas cont

2. Implementation of Phase 2 of Turnaround Strategy - Enabling SITA as a PSI Implementing new Operating Model Organizational Alignment External Communication Drive Government Change Control Board (GCCB) Programme for Vendor Accreditation / Certification (service

delivery and developing the ICT industry

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Page 22: State Information Technology Agency (SITA) Strategy

FY 2011/2012 – Focus Areas cont.

3. Enabling e-Government Implementation of the IFMS Government Systems Convergence Strategy

SA Govt. Business Architecture Reference Model SA Govt. Data Architecture Reference Model SA Govt. Applications Architecture Reference Model

Government Technology Convergence Strategy Technology Architecture

Government Adopt E-Government Strategy

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Page 23: State Information Technology Agency (SITA) Strategy

Part Two

Page 24: State Information Technology Agency (SITA) Strategy

SAPS Presentation to Portfolio Committee on

Police (PCOP)April 2011

Page 25: State Information Technology Agency (SITA) Strategy

Contents

Update on SITA Submission to PCOP 09 November 2010 Draft Proposed Budget FY 2011/12 ANNEXURES

A SAPS Preliminary SLA Proposal 2011-2012 DRAFT 17 March 2011

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Page 26: State Information Technology Agency (SITA) Strategy

Update on SITA Submission to PCOP 09 November 2010

Provide a report on the outstanding payment totalling R8m, to the service provider LexisNexis; The total amount outstanding to LEXIS below was

R6947699.70. The breakdown of the outstanding amounts is as follows: R3214014.59 for the 2009/2010 Contract Year. R3733685.23 for the 2010/2011 Contract YearThe contracts for Lexis Nexis has been approved and all invoices due

were paid in March 2011.

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Page 27: State Information Technology Agency (SITA) Strategy

Update on SITA Submission to PCOP 09 November 2010

Submit a report of the cost of the roll-out of the e-Docket system to the 363 Police stations;

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Cost Component Amount (Vat Incl)2010

Additional costs

(Vat Incl)2011

Total YTD 2011

(VAT Incl)

Network Upgrades completed R 161,347,303

Numerus and BETA storage Upgrade R 17,937,999

SITA E-Docket development/customisation cost

R 108,595 R 9,829,986 R 9, 938,581

SITA Labour for roll-out training R22,701

TOTAL 179,416,598 R9,829,986 9,938,581

Page 28: State Information Technology Agency (SITA) Strategy

Update on SITA Submission to PCOP 09 November 2010

Submit a report of the cost of the roll-out of the e-Docket system to the 363 Police stations; The additional costs shown in the previous slide relate to

externally contracted services. There have been no further costs incurred for SITA’s labour and also for the training for the roll-out since last year.

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Page 29: State Information Technology Agency (SITA) Strategy

Draft Proposed Budget FY 2011/12COST DRIVERS (adverse)

A general 5% CPI labour increase which is 1,2 % below the national average;

Full year recovery of 18 additional Applications Maintenance Service resources of which only 2 months were recovered in the preceding 2010/2011 FY;

A 71,6% increase on IBM Mainframe maintenance due to expiry of warrantee on equipment;

Full year recovery of additional Mainframe resources of which only 2 months were recovered in the preceding 2010/2011 FY;

The baseline increase from 195 to 228 PBX sites, to be maintained through the Network services;

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Page 30: State Information Technology Agency (SITA) Strategy

Draft Proposed Budget FY 2011/12 Additional Firewall maintenance and support, on Network

services, brought about by the expiry of the warrantee on Check Point Infrastructure, acquired for 2010 SWC

A 5,7% growth in total equipment baseline from 179788 to 189982 units to be supported and maintained on the DSS Services;

Full year recovery of 132 additional DSS Service resources, inclusive of all regions, of which only 2 months were recovered in the preceding 2010/2011 FY;

The 2010/2011 price on Switching Centre maintenance, as part of Network services, did not cover the 26 old Switching Centres. The new price includes the maintenance of one additional and both the old as well as the new Switching Centres. Thus, in total, 53 Switching Centres. This is under yearly review;

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Page 31: State Information Technology Agency (SITA) Strategy

Draft Proposed Budget FY 2011/12COST DRIVERS (positive)

No adjustments on NT rates for Bureau Services; SITA successfully negotiated a 10% discount on Mainframe

Software licensing A 10,2% saving on the Mainframe DRP effected through

consolidation; A reduction on Network services pricing based on the 3 year

in-advance payment to the value of R57m, of Symantec Anti-Virus upgrade software in the previous 2010/2011 FY;

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Page 32: State Information Technology Agency (SITA) Strategy

Draft Proposed Budget FY 2011/12

SERVICE2010/2011 Signed

SLAs (VAT Incl)2011/2012 Proposal

(VAT Incl)

Application Maintenance R 191,220,732.00

R 228,256,919.27

Specialised Consulting R 4,783,760.34 R 5,022,935.76

Bureau R 4,316,924.00R 4,316,924.00

Centralised Data Processing

R 242,235,053.71 R 256,991,683.49

Network Support R 321,723,501.66 R 303,138,446.88

Distributed Support R 472,104,625.56 R 589,717,672.05

Total Value R 1,236,384,597.27 R 1,387,444,581.45

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Based on the foregoing, our preliminary proposal – with comparisons to 2010/11 - is outlined in the table below: Based on the foregoing, our preliminary proposal – with comparisons to 2010/11 - is outlined in the table below:

Page 33: State Information Technology Agency (SITA) Strategy

ANNEXURES TO DRAFT BUDGET FY 2011/12WA Oracle

ProjectService Description Signed SLA Value

2010/2011(VAT Incl)

SLA Proposal 2011/2012(VAT Incl)

Growth %

APPLICATION MAINTENANCE SERVICES:                 CRIME SYSTEMS AND INFRASTRUCTURE MANAGEMENT                 SP001/12   (LAB) MAINTENANCE OF CAS SYSTEM R 5,855,553.00 R 8,840,303.96 51.0%SP002/12   (LAB) MAINTENANCE OF THE INKWAZI SYSTEM R 5,718,573.35 R 8,272,455.19 44.7%SP003/12   (LAB) MAINTENANCE OF THE IRIS SYSTEM R 1,798,092.00 R 1,910,093.56 6.2%SP004/12   (LAB) MAINTENANCE OF THE CRIM SYSTEM R 7,336,274.05 R 8,382,265.97 14.3%SP005/12   (LAB) MAINTENANCE OF THE CIRCULATIONS SYSTEM R 6,128,023.99 R 6,527,207.71 6.5%SP006/12   (LAB) NATIONAL PHOTO IMAGE SYSTEM, NPIS MAINTENANCE R 1,691,815.59 R 1,814,224.68 7.2%SP008/12   ( EXT) MAINTENANCE OF JUDISS SYSTEM R 4,457,251.93 R 4,724,687.06 6.0%SP009/12   (LAB) MAINTENANCE OF MDS SYSTEM R 1,990,301.14 R 2,134,376.62 7.2%    ( EXT) MAINTENANCE OF MDS SYSTEM R 320,644.28 R 0.00 -100.0%SP048/12   (LAB) MAINTENANCE OF AIR WING SYSTEM R 1,257,826.68 R 1,336,171.79 6.2%    (SW) MAINTENANCE OF AIR WING SYSTEM R 11,263.05 R 11,826.20 5.0%SP203/12   (LAB) MAINTENANCE OF SAPS PERFORMANCE CHART R 5,274,143.78 R 5,486,611.74 4.0%SP208/12   (LAB) MAINTENANCE OF RIMAS SYSTEM R 1,181,326.89 R 1,678,634.43 42.1%SP404/12   (LAB) EFCS - FIREARMS MAINTENANCE R 3,369,967.60 R 4,307,354.84 27.8%SP409/12   (LAB) MAINTENANCE OF THE PRDFSL SYSTEM R 7,014,164.83 R 9,843,753.91 40.3%SP410/12   (LAB) MAINTENANCE OF BDS AND CES SYSTEM R 1,970,793.98 R 2,102,300.80 6.7%SP411/12   (LAB) MAINTENANCE OF OPAM R 1,444,596.22 R 1,962,365.09 35.8%SP412/12   (LAB) SAPS GIS MAINTENANCE R 3,486,028.38 R 4,349,955.46 24.8%    (EXT) SAPS GIS MAINTENANCE R 1,254,000.00 R 1,182,500.00 -5.7%    (SW) SAPS GIS MAINTENANCE R 1,134,400.00 R 1,703,721.45 50.2%SP413/12   (LAB) MAINTENANCE OF OCTMS R 956,792.54 R 1,026,055.42 7.2%SP417/12   (EXT) MAINTENANCE OF THE BIU SYSTEM R 319,819.00 R 240,624.77 -24.8%SP424/12   (LAB) MAINTENANCE OF PROFILING SUPPORT R 4,553,811.56 R 4,847,097.95 6.4%    (EXT) MAINTENANCE OF PROFILING SUPPORT R 751,783.52 R 796,978.00 6.0%    (SW) MAINTENANCE OF PROFILING SUPPORT R 21,094,910.70 R 21,653,790.86 2.6%SP739/12   (LAB) ANIMAL IDENTIFICATION SYSTEM MAINTENANCE R 290,509.37 R 308,606.09 6.2%SP425/12   (SW) LICENSE FEE : IDENTITY MANAGEMENT R 118,962.06 R 0.00 -100.0%SP930/12   (LAB) AVL MAINTENANCE R 1,207,342.95 R 1,791,792.44 48.4%SP019/12   (LAB) SAPS BI MAINTENANCE, SOFTWARE R 10,156,403.72 R 12,293,067.93 21.0%    (SW) SAPS BI MAINTENANCE, SOFTWARE R 74,100.00 R 79,600.00 7.4%SP032/12   (LAB) STRLAB SYSTEM MAINTENANCE R 3,299,135.70 R 4,229,917.66 28.2%SP036/12   (LAB) FCS FUNCTIONAL SUPPORT MAINTENANCE R 3,632,487.53 R 3,870,433.31 6.6%SP045/12   (LAB) CRC ADMIN SYSTEM MAINTENANCE R 4,583,017.48 R 4,898,255.78 6.9%    (SW) CRC ADMIN SYSTEM MAINTENANCE R 1,516,469.86 R 1,607,458.05 6.0%SP047/12   (LAB) DIAMOND AND GOLD SYSTEM MAINTENANCE R 905,111.86 R 970,351.58 7.2%SP821/12   S&T FOR CRIME SYSTEMS R 92,340.00 R 96,957.00 5.0%RESOURCE SYSTEMS AND INFRASTRUCTURE MANAGEMENT  

SP011/12   (LAB) POLFIN MAINTENANCE R 15,949,650.65 R 18,750,356.41 17.6%SP014/12   (LAB) PERSAP MAINTENANCE R 10,306,983.87 R 12,780,542.55 24.0%SP015/12   (LAB) PAS MAINTENANCE R 12,295,511.35 R 16,528,538.96 34.4%SP018/12   (LAB) MAINTENANCE FOR DIVERSE PC/C/S SYSTEM R 3,062,472.63 R 3,284,181.70 7.2%SP026/12   (SW) DATA ADMINISTRATION AND BUSINESS MODELLING R 375,038.01 R 439,448.63 17.2%SP027/12   (LAB) TECHNICAL PROJECT MANAGEMENT MAINTENANCE R 6,402,543.47 R 11,983,150.60 87.2%    (EXT) TECHNICAL PROJECT MANAGEMENT MAINTENANCE R 8,100,000.00 R 8,505,000.00 5.0%SP402/12   (LAB) MAINTENANCE OF SAPS WEB PAGES R 4,195,718.70 R 4,499,442.05 7.2%    (SW) SOFTWARE FOR SAPS WEB PAGES R 0.00 R 170,000.00 0.0%SP405/12   (LAB) REGISTRATIONS MAINTENANCE R 2,909,585.68 R 3,102,168.03 6.6%SP418/12   (LAB) SOFTWARE CONFIG & TECHNICAL MAINTENANCE R 583,899.24 R 620,258.58 6.2%    (SW) SOFTWARE CONFIG & TECHNICAL MAINTENANCE R 0.00 R 0.00 0.0%SP420/12   (LAB) MAINTENANCE OF TELEPHONE MANAGEMENT SYSTEM R 3,690,711.65 R 3,957,960.74 7.2%SP426/12   (SW) LICENSE FEE : MINDEX SOFTWARE R 0.00 R 0.00 0.0%SP1002-L/12

(LAB) Admin and Resource Systems Tech Management R 7,100,578.16 R 8,354,073.72 17.7%

SP822/12   (S&T) ADMINISTRATIVE SUPPORT SYSTEMS R 0.00 R 0.00 0.0%    TOTAL R 191,220,732.00 R 228,256,919.27 19.4%

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Page 34: State Information Technology Agency (SITA) Strategy

ANNEXURES TO DRAFT BUDGET FY 2011/12

SPECIALISED CONSULTING SERVICES      

SP705/12   (CEAS) BORDER CONTROL ( THINUS PRETORIOUS) R 1,053,646.14 R 1,106,324.40 5.0%

SP813/12   (CEAS)PLANNING (GERRIT BOTHA) R 1,045,593.18 R 1,557,294.72 48.9%

SP707/12   (CEAS)PLANNING (WESSEL VAN NIEKERK) R 1,483,140.00 R 1,097,866.74 -26.0%

SP816/12   (CEAS)PLANNING ( PIET BOTHA) R 1,201,381.02 R 1,261,449.90 5.0%

    TOTAL R 4,783,760.34 R 5,022,935.76 5.0%

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Page 35: State Information Technology Agency (SITA) Strategy

ANNEXURES TO DRAFT BUDGET FY 2011/12

BUREAU SERVICES      

SC884/12   MOVEMENT CONTROL R 4,307,317.00 R 4,307,317.00 0.0%

SC477/12   PERSAL R 9,607.00 R 9,607.00 0.0%

    TOTAL R 4,316,924.00 R 4,316,924.00 0.0%

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Page 36: State Information Technology Agency (SITA) Strategy

ANNEXURES TO DRAFT BUDGET FY 2011/12CENTRALISED DATA PROCESSING SERVICES      

SP205/12   MAINFRAME SERVICES R 181,475,831.59 R 186,426,390.02 2.7%

SP206/12   MIDRANGE SERVICES ( DOSS) R 27,535,675.44 R 32,709,650.50 18.8%

SP825/12   MIDRANGE SERVICES (AFIS) R 5,072,175.79 R 4,201,331.76 -17.2%

SP237/12   MIDRANGE SERVICES (OPDOC / JUDISS) R 261,050.79 R 274,103.33 5.0%

SP207/12   HOST PRINTING SERVICES R 7,099,775.84 R 8,062,271.24 13.6%

SP826/12   IJS INTEROPERABILITY (TRANSVERSAL) SERVERS: Microsoft OS & DB

R 196,199.30 R 205,282.60 4.6%

SP827/12   IJS INTEGRATION BUS (SOA - Service Orientated Architecture) R 12,455,735.08 R 16,567,113.66 33.0%

SP234/12   INTENDA / JUTA R 701,281.67 R 736,345.76 5.0%

SP212/12   AVL HOSTING SERVICES R 2,171,732.05 R 2,280,318.65 5.0%

SP829/12   DRP Hosting Maintenance R 5,265,596.16 R 5,528,875.97 5.0%

    TOTAL R 242,235,053.71 R 256,991,683.49 6.1%

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Page 37: State Information Technology Agency (SITA) Strategy

ANNEXURES TO DRAFT BUDGET FY 2011/12NETWORK SUPPORT SERVICES      

SP220/12   WAN & LAN SERVICES R 138,100,716.08 R 70,913,458.08 -48.7%

SP818/12   Switching Centre & High Sites Maintenance R 42,518,477.40 R 70,788,300.00 66.5%

SP221/12   NETWORK MANAGEMENT R 2,867,439.98 R 3,010,811.98 5.0%

SP223/12   E-MAIL SERVICES R 686,460.83 R 720,783.87 5.0%

SP224/12   PBX MANAGEMENT R 31,325,153.70 R 34,457,669.07 10.0%

SP225/12   INTERNET FACILITY SERVICE R 13,561,008.94 R 27,540,316.73 103.1%

SP227/12   COMMUNICATION SERVICES R 556,188.52 R 583,997.96 5.0%

SP229/12   NETWORK LABOUR R 89,056,919.14 R 91,919,415.25 3.2%

SP232/12   IJS SERVICES : VSN R 3,051,137.07 R 3,203,693.94 5.0%

    TOTAL R 321,723,501.66 R 303,138,446.88 -5.8%

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Page 38: State Information Technology Agency (SITA) Strategy

ANNEXURES TO DRAFT BUDGET FY 2011/12DECENTRALISED SUPPORT SERVICES      

SP200/12   DECENTRALISED LICENSE FEES R 318,237.99 R 343,697.03 8.0%

SP201/12   SECURE ID CARD PRODUCTION R 269,580.92 R 283,059.96 5.0%

SP210/12   CENTRAL LABOUR COMMAND CENTRE R 17,621,550.93 R 21,600,171.79 22.6%

SP210/12   CBU CENTRAL SERVICES R 24,796,965.20 R 30,026,250.50 21.1%

SP309/12   CRC HARDWARE MAINTENANCE R 11,580,319.42 R 12,159,335.43 5.0%

SP817/12   GSPS MAINTENANCE R 21,128,470.53 R 24,649,882.29 16.7%

    National Subtotal R 75,715,124.99 R 89,062,397.00 17.6%

SP204/12   E-MAIL ADMINISTRATION R 831,692.82 R 924,049.09 11.1%

SP202/12   FSL DEDICATED SUPPORT R 1,779,249.05 R 1,886,990.39 6.1%

SP231/12   VIP DEDICATED SUPPORT R 6,690,854.09 R 8,344,674.07 24.7%

SP120/12   DSS - GAUTENG PROVINCE R 56,147,834.26 R 71,182,165.41 26.8%

SP150/12   DSS- LIMPOPO PROVINCE R 27,955,105.90 R 35,835,856.10 28.2%

SP160/12   DSS - MPUMALANGA PROVINCE R 27,924,753.46 R 33,855,487.19 21.2%

SP130/12   DSS- HEAD OFFICE R 64,330,155.08 R 81,559,873.15 26.8%

    Northern Region Subtotal R 185,659,644.66 R 233,589,095.40 25.8%

SP140/12   DSS - KWAZULU NATAL PROVINCE R 54,355,491.69 R 65,634,683.86 20.8%

SP170/12   DSS - W/CAPE PROVINCE R 48,187,605.92 R 60,913,441.72 26.4%

SP100/12   DSS - EASTERN CAPE PROVINCE R 42,534,100.07 R 53,533,882.70 25.9%

    Coastal Region Subtotal R 145,077,197.68 R 180,082,008.28 24.1%

SP110/12   DSS - FREE STATE PROVINCE R 19,112,094.93 R 27,860,729.27 45.8%

SP190/12   DSS - NORTHERN CAPE PROVINCE R 19,477,438.81 R 26,055,761.94 33.8%

SP180/12   DSS - NORTH WEST PROVINCE R 27,063,124.49 R 33,067,680.16 22.2%

    Central Region Subtotal R 65,652,658.23 R 86,984,171.37 32.5%

    TOTAL R 472,104,625.56 R 589,717,672.05 24.9%

      R 589,717,672.04  

  GRAND TOTAL R 1,236,384,597.27 R 1,387,444,581.45 12.2%

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Page 39: State Information Technology Agency (SITA) Strategy

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