STATE BANK OF INDIA

GO CASH LESS

India is hard hit by the scarcity of currency notes.

To meet the demand – supply of sufficient currency notes may take some more time.

In this back drop we have to look for non cash channels for making financial transactions

Demonetisation impact

Digital

Banking

Products

Internet

Banking Mobile

Banking

Apps

State

Bank

BUDDY

SB

Collect

SBI Pay

Samadhan

No

Queue

Prepaid

Cards

PRODUCTS & INSTRUMENTS

FOR MIGRATION TO NON CASH CHANNELS

• ATM Debit Card

• Internet Banking

• Mobile Banking

• Point of sale(POS)

• Prepaid cards

• Site to Site Integration

Services at ATMs

1. Cash withdrawal 2. PIN change 3. Balance enquiry 4. Mini statement 5. Card to card transfer 6. Credit card payment 7. SBI life premium payment 8. Mobile top up 9. Cheque book request 10. Bill payments 11. Mobile Banking registrations 12. Inter mobile payment system

INTERNET BANKING SYSTEM

• Customer need not visit the branch for his banking operations

• Comfort – Do his banking operations from his home / office/mobile

• Convenience – Anytime, at his own convenience

• Save – lot of his time

• All individual customers, with Bank’s KYC norms, are eligible for the facility.

• Customer based products:

– Personal - Retail Internet Banking (RINB)

– Corporate - Corporate Internet Banking (CINB)

FINANCIAL Facilities

Funds Transfer, RTGS/NEFT

Foreign Outward Remittance

Fixed/Recurring Deposit

Tax Payment

Utility Bill Payments

Mobile Top up

Railway/Air Tickets

And many more . . . .

NON FINANCIAL Facilities

View/Download/Print Account Statement View Account summary View Income Tax statement Interest Certificate on Deposit/Loan accounts. ATM PIN Generation Block/Hotlist ATM card. View/Download/Print Account Statement View

Account summary View Income Tax statement Interest Certificate on Deposit/Loan accounts. ATM PIN Generation Block/Hotlist ATM card

Products in INB

A. Retail Internet Banking (For any Individual Customer)

All individual customers satisfying the Bank’s KYC norms are eligible to take INB facility

For minors, only view rights are permitted

Transaction rights on an account should be provided according to the mode of operation on the account

Amount can be transferred to Any Bank Account / Any time.

No charges to Customer

B. Corporate Internet Banking (For Non-Individual Customers)

Product Variants: SARAL, KHATA, KHATA+, VYAPAAR, VISTAAR

Corporate Internet Banking (CINB) of State Bank of India (SBI) enables Corporate

customers (customers of non-personal segment including Companies, Firms, Trusts etc.) to

carry out anywhere and anytime banking activities, aided with the power and convenience of the

Internet.

For the purpose of Internet Banking we treat all customers other than individuals, as

Corporates and as such they are considered eligible for Corporate Internet Banking.

SERVICES IN MOBILE BANKING

• Account balance enquiry

• Credit / Debit alerts

• Bill Payment alerts

• Transaction history

• Fund transfer facilities

• Minimum balance alerts

• Instantaneous transfer of money from one account to another account in the same Bank

• Available to all the customers having Current/ SB accounts

Various other Banking Transactions

• Balance Enquiry of accounts enabled for Mobile Banking.

• Mini statements (last five transactions) of accounts

• Funds transfer within the Bank

• Fund transfer to accounts of other banks using NEFT / IMPS

• Cheque Book request

• Mobile Top up

• Utility Bills payments

• Merchant payments

• Payment of premium on SBI Life policies

SB Anywhere

(INB on Mobile)

• Existing INB customer to download this app.

• Login with INB credentials

• All types of transactions can be done through this App.

MOBILE BANKING

• Assumes significance from the fact

that “you don’t have internet

wherever you go, but you do have a

mobile connection”

• All the Customers of the Bank can

download the SB Freedom APP and

do banking transactions on the

Mobile

• Any time and Anywhere Banking

• Free of charge

• No limit number of times to access

the account.

(State Bank FREEDOM)

Benefits to Customer

Anytime, Anywhere & on the move Banking.

Fast and Convenient.

Highly Secured, data is encrypted during transmission.

Real-Time notification of transactions in the accounts.

Easy registration without visiting the branch.

Free of Cost by Bank.

Pay charges levied by Network Operator only.

Easy Interface: Screens & Menus are user friendly.

State Bank FREEDOM

FUNCTIONALITIES State Bank FREEDOM

1. Funds transfer (within SBI or other Bank's account) 2. Immediate Payment Services (IMPS) 3. Fund Transfer, Merchant Payments 24 x 7 4. Enquiry services (Account Information / Balance enquiry / Mini

statement) 5. Instant Opening / Closure of Fixed, Recurring Deposits 6. Cheque Book request 7. Bill Presentment and Payment (Utility bills, Credit Cards, Insurance

premium) 8. Donations, Subscriptions 9. Mobile Top up (Talktime / Special topup) 10. Post paid Bill Payments 11. Booking of train tickets over the IRCTC portal through IMPS 12. ATM / Branch Locator 13. M-Commerce (DTH Recharge of Tatasky, BigTV, SunDirect, DishTV,

DigitalTV and Videocon d2h connections, SBI Life insurance premium, etc.)

Registration process for Application based service • A. DOWNLOAD THE APPLICATION:

• For Android Phones - from Google Play Store

• For i-phones - from Apple Store

• For Windows phones - from Windows Store

• For Blackberry phones from Blacberry world

• B. Obtain User Id:

send SMS MBREG to 9223440000

• C. Mapping of Account to Mobile Number can be done either at

• a) AT ATM

• b) THROUGH CBS AT BRANCH / GCC Machine

• c) Through OnlineSBI.com

• Customers using GPRS Channel have to resend the SMS containing

GPRS activation code (MBSGAC <Activation Code>) to 9223440000

to complete handset activation.

REGISTRATION PROCESS State Bank FREEDOM

Anyone Anywhere Anytime

Ask / Send

Money Shop & Earn

Recharge and

Pay Bills On the

Go Load Money through a

Payment Mechanism

of your Choice

Cash Out your

Balance in an Account

of your choice.

Free of cost!

First Indian Mobile Wallet Application in 13 Languages

• First Indian Mobile Wallet Application available in 13 Languages.

• Features available:

Send money to registered and new users

Ask/Load money into your wallet

Transfer Funds into an account of your choice

Transfer money with your contacts on phone book.

Recharge and Pay Bills instantly

Book for movie tickets, flights and hotel and

Shop for your favorite merchandise.

State Bank

Mobile Wallet

Limits per wallet (on platform) NIL KYC Full KYC

Maximum balance at any point of time 20,000/-* 50,000/-

Top up through any channel per transaction 20,000/-* 10,000/-

- Through Debit Cards 5,000/- (Visa /

MasterCard)

2,000 (RuPay)

10,000/-

Total reload in a month 20,000/-* 50,000/-

Total transactions (merchant transactions and fund transfers)

- Daily limit 15,000/- 50,000/-

- Monthly limit 20,000/- 1,00,000/-@

Fund transfer (Transfer to Account)

- Per transaction limit 2,000/- 5,000/-

- Daily limit 2,000/- 5,000/-

- Monthly limit 20,000/- 25,000/-

Cash out at ATM per transaction (Coming soon) Not allowed

(under process)

10,000/-

Limits for transactions through State Bank

Buddy

Point of Sale (POS) • Terminals installed at Trading/Service establishments / BC

points • Receive payments across the counter by means of Card

Swiping. • Cash@PoS facility: Terminal can also be used for disbursing

cash to the needy customers. • Transactions done on any day will be credited to their C A/c

on next day morning.

Benefits to the Cardholder

• Need not carry cash, which is risky. • Saves time and money (in visiting Bank Branch / ATM to withdraw money)

• Convenient & Comfortable.

MERCHANT ACQUIRING BUSINESS Point of Sale (POS)

SALIENT FEATURES OF POS TERMINALS AND MAB

•Merchant Acquiring Business is installing PoS terminals at the

outlets of Trading/Service establishments to enable them to

receive payments across the counter by means of Card Swiping.

•PoS terminal can also be used for disbursing cash to the needy

customers through Cash@PoS facility.

•Transactions done on any day will be credited to their C A/c on

next day morning.

Benefits to the Merchants

Cash handling is avoided, which is risky.

Saves time and money in visiting Bank Branch.

More sales and higher profits as the customers have tendency

of higher purchases while using the card than cash.

Additional revenue stream from value added services such as

Cash @ POS, Cash Back offers etc.

In Cash@POS facility merchant will get Rs.5/- per transaction

as incentive. ( Min. Rs.100/- & Max. Rs.2,000/- in multiples of

Rs.100/-).

MDR CHARGES( will be charged to

Merchant)

Rentals

Txn Up to

Rs.2000/-

Txn Above

Rs.2000/-

Type of

Terminal

Rent

Debit Cards 0.75% 1.00% PSTN NIL

Credit Cards 1.50% 1.50% Desktop GPRS Rs.220/- *

Foreign Cards 2.50% 2.50% Portable GPRS Rs.400/- *

Benefits to the Cardholder

Need not carry cash, which is risky.

Saves time and money in visiting Bank Branch / ATM to withdraw

money.

Convenient & Comfortable. Documents Required from Merchant

1. KYC documents( Firm PAN card, Aaadhar Card, Trade Licence Copy)

Current A/c Opening( 1 Photo ) 3. PoS application & Agreement

(Rs.200/-Stamp duty)

The application ID will help to track the status of the application.

After the application is processed by branch

MERCHANT ACQUIRING BUSINESS Point of Sale (POS)

BUSINESS CORRESPONDENT (BC) CHANNEL Micro ATMs

• It accepts all types of cards viz. RuPay, Master, VISA etc.

• It also accepts cards of all Banks (Off-Us acquirer)

• Maximum transaction Limit is Rs.20,000/- per customer per day at BC channel

PREPAID CARDS

Rupee Prepaid Cards

• Individuals / Corporates gifting their Frinds / relatives or to their employees

• Corporates / Firms distributing regular Wages / incentives / bonus on a periodical basis

SBFTC Cards

• Students going abroad for Higher Studies

• Tourists

• Corporate Tie-ups

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Usage

Cash withdrawal at any State Bank Group ATMs

for free and with charge at other Banks’ ATMs to

the extent of balance available in the card.

For making purchases at Merchant Establishments

For making online payments / for ordering

purchases.

Availability At all State Bank Group Branches

Validity 10 years

Load / Reload Min : Rs.100 Max : Rs. 50000 Reload : Any no. of times

Charges Issue / Replacement Card : Rs. 105- +ST

Reload : Rs. 10- + ST at branches (through CINB : free)

How much I can

withdraw

The Card can be used upto the balance on the Card

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Balance enquiry

At all State Bank Group ATMs, free of Cost and with

charge at other Banks’ ATMs.

Balance can also be checked online, by logging on

to https://prepaid.onlinesbi.com by using 16 digit

Card number and web pin.

Target Group

Beneficiary need not open any account.

Govt. Dept. for disbursement of Social benefits

Corporates / Companies for disbursements of

wages to blue collar workers , bonus to employees,

reimbursement of expences to staff, periodical

payment of incentives to agents / commsission to

distributors

KYC

Govt : For Beneficiaries of Government Sponsored

Schemes verification of identity of beneficiaries will be

the responsibility of Govt. Organizations

Listed Companies:-Will submit KYC documents of

beneficiaries before activation

Unlisted Companies:- Full KYC have to be ensured

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Usage

Cash withdrawal at any State Bank Group ATMs

for free and with charge at other Banks’ ATMs to

the extent of balance available in the card.

For making purchases at Merchant Establishments

For making online payments / for ordering

purchases.

Availability At all State Bank Group Branches

Validity 10 years

Load / Reload

Min : Rs.100 Max : Rs. 10000

Reload : Re-loadable, however the balance in the card

should not exceed Rs. 10000/- at any point of time with

load/reload ceiling of Rs. 25000/-

Charges Issue / Replacement Card : Rs. 105- +ST

Reload : Rs. 10- + ST at branches (through CINB : free)

How much I can

withdraw

The Card can be used upto the balance on the Card

31

Balance enquiry

At all State Bank Group ATMs, free of Cost and with

charge at other Banks’ ATMs.

Balance can also be checked online, by logging on

to https://prepaid.onlinesbi.com by using 16 digit

Card number and web pin.

Target Group

Beneficiary need not open any account.

Persons who do not have Bank accounts or key

documents viz. bule collar employees / workers

/contract labourers both in organised and unorganised

sectors.

All existing account holders for giving the card as an

add on card to his/her ward(s) and /or other dependent

family members etc.

KYC

For Individuals : No additional KYC

For Corporates : Simplified KYC norms as approved by

RBI, i.e. photograph of the beneficiary, Name, address,

Mobile no. and introduction from the Corporate who

has satisfactory conduct of at least 6 months.

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Usage

Cash withdrawal at ATMs abroad (Excluding Nepal

& Bhutan)

For making purchases at Merchant Establishments

For making online payments (e.g. Hotel / Airline

bookings can be made through overseas websites)

Availability All Forex dealing branches

Validity 5 years

Load / Reload Reloadable subject to FEMA limits

Charges Issue / Replacement Card : Rs. 105/- +ST

Reload : Rs. 52/- + ST at branches

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Balance enquiry

Balance can also be checked online by using

webpin

Visa Cards https://prepaid.onlinesbi.com Master Cards https://www.sbitravelcard.com

Target Group

Any bonafide citizen of India who plans to travel

abroad except Nepal and Bhutan

Corporates for their employees whom they plan to sent

abroad for official purpose subject to completion of

KYC norms

Parents / sponsors of the students going abroad for

higher studies, in the student’s name and can be

subsequently reloadable up to the statutory ceiling

prescribed from time to time.

KYC

Copies of relavant pages of Passport

Proof of Residence in case the address is different

from that of passport.

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VISA

CARDS

Available in 8 currencies : USD, GBP, EURO, AUD, CAD, JPY,

SGD,SAR

Retail and Corporate Variants available.

Max 2 add on cards can be issued

ATM Withdrawal : $ 3000 or equivalent (3 txn per day)

POS : $ 5000 or equivalent (5 txn per day)

ECOM : $ 5000 OR EQUIVALENT (3 TXN PER DAY)

MASTER

CARDS

Multi Currency Card available in 4 currencies : USG,GBP,EURO,SGD

Retail and Corporate Variants available

1 add on card can be issued

Free replacement Card and Free Emergency Cash

Max amount you can withdraw in 24 hours (subject to any

local limits) : $ 10000 or Equivalent

Daily POS limit at any Master Card merchant in 24 hours : $

10000 or equivalent

Daily cash over the counter limit : $ 500 or equivalent

An online FEE COLLECTION

&

MANAGEMENT solution

for

Universities / Colleges / Schools

Existing Fee Collection System & Issues 1. Fees are deposited in Cash, Cheque, Draft etc. by visiting the

Branch / Institution.

2. These modes have certain potential risks of forged notes /

cash shortage / cheques bouncing or becoming stale.

3. There is also a big security risk involved in moving large

amounts of cash from the institution to the Bank.

4. Remitter has to wait in a long queues to make the payment.

5. Reconciliation has to be done with Banks to arrive at actual

and pending receipts.

6. Physical Receipts has to kept for record purpose.

7. Blockage of funds

8. Saving resources like manpower,paper, time etc.,

Benefits to Students/Parents • Fee can be deposited anytime & anywhere

• No need to visit college/Bank

• Need not carry Cash/Cheque/DD

• More payment options

• Receipt printouts can be taken anytime

• Low transaction cost

• Need not wait in queue

Benefits to Institution • Ease and effective reconciliation

• Saves resources, time and cost

• Elimination of paper work

• No need of tracking of cheques / DDs

• No security risks

• Pre defined MIS reports

Pre-requisites to avail S B Collect School/ College must have a current account with SBI SBI Corporate Internet Banking (CINB) Facility should be

available. The necessary State Bank Collect forms should be filled and

submitted

Txn Amount Internet Banking/SBI ATM cum Debit Card

Other Bank Internet Banking

Other Bank Debit Cards/Credit Cards

Upto 1 Lakh 10 15 0.75% <= 2000 1% > 2000 (min 11)

1 lakh to 5 lakh 20 25

Above 5 lakhs 40 45

Charges to students

Above Charges are exclusive of taxes Option is available to Institution to define who will bear the charges of remittance (Institution / Student ) If we count transportation cost and convert time taken for depositing fee into MONEY, the charges collected will always be cheaper.

Institution can download MIS report of S B Collect transactions of the day or for any date range from internet banking website.

The MIS can be downloaded as Text/CSV/Excel file.

In short , Real time basis download of reports in Text / CSV / Excel format.

Entries of all successful transactions will be credited to the pooling account transaction wise as per the following norms

SBI Net banking and SB Debit cards : within T+1

All banks’ INB, Debit / Credit cards : T+1 (max T+3 )

MIS Reports

SITE TO SITE INTEGRATION

SBI e-Pay & MOPS

• SBIePay &MOPS are payment aggregator Solutions which provides a bouquet of payment options (Net banking, CC/DC IMPS and wallets) to end users. It is an interface between merchants and payment channels facilitating payments.

• SBIePay is servicing to Govt Departments only .

• MOPS has Bill desk as its partner

Payment modes available:

• 1.Internet Banking: 40 Internet Banking partners with SBIePay.

• 2.Debit Card: All Bank’s VISA/MasterCard/Maestro/RuPay Cards enabled on SBIePay.

• 3. Credit Card: VISA/ Master and AMEX

• 4. IMPS enabled mobile payments

SBI Pay (Unified Payment Interface of SBI)

An interoperable mobile based payment solution facilitating instant payments (Push, Pull and merchant transactions) and providing a single interface (mobile/web) with superior customer experience SBI Pay, the UPI App, launched on 23.11.2016

• 1st phase - Peer to Peer (P2P)

• Currently enabled only on Android platform

42

Cash to ‘Less Cash’ –Online shopping, paying utility bills, OTC, barcode based payments, donations, school fees, etc.

Multiple modes of Payments - Payments initiated using Aadhaar, Virtual Address, Account Number and IFSC, Mobile Number and MMID.

Secure channel- 1-click 2-factor authentication, Device fingerprinting, Biometric Authentication

Low cost Acquiring infrastructure – Acquiring infrastructure (Mobile) low cost, Easy and Universal

Instant payments - Advanced version of NPCI‟s IMPS, a 24*7*365 funds transfer service

Ease of Use – Customer can freely share email/mobile no./virtual address for transaction.

Unified Payment Interface (UPI) Features

Transaction Types

Financial Transactions

• Pay Request (Fund Transfer)

• Collect Request (Fund Transfer)

• Merchant Payments

Non-Financial Transactions

• Mobile Banking Registration*

• Generate One Time Password ( OTP)

• Set / Change PIN

• Check Transaction Status

SBI QUICK (Missed Call Banking)

• Register for missed call banking by sending a missed call to 09223488888.

• Also APP can be downloaded. • Facilities available:

– Balance Enquiries – Mini Statement – ATM card Configuration (On / Off) – Car Loan / Home loan Features – PM Social Security Schemes – De-Register

Customer has to SMS ‘SWON/SWOFF ATM/POS/ECOM/INTL/DOM XXXX’ to 09223966666. The desired service will be immediately activated/de-activated. (XXXX represents last 4 digit of the card number).

For e.g., if 1234 are the last digits of the card, SWON POS 1234 will activate POS usage and SWOFF INTL 1234 will deactivate International usage

STATE BANK SAMADHAN

A self service app for all banking needs. No ID & Password