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STANDARDS INSPECTION POLICY (SIP)

ISSUED BY:-

STANDARDS & INSPECTION DIVISION

FLIGHT OPERATIONS DIRECTORATE

STANDARDS INSPECTION POLICY

CPSI/SIP/Ed-III/2020

GENERAL Rev : 00

24th February, 2020

Controlled Document-do not copy without prior permission of Director Flight Operations

PREFACE Airline operations worldwide need to be dynamic and evolutionary. Consistent and positive inputs are a prerequisite for achieving high professional standards that may be envisaged by an operator. The Standards Division of the Flight Operations Department has established itself as a vital function to fulfill the demands of the ever changing aviation standards. In this context the PIA Standards Inspection Policy has various roles:

To monitor standards of all aspects of PIA flight Operations.

As an overseer and monitor of the ground/flight training Division with regards to its training programs and commitments.

Monitoring periodic / random checks of the trainers to ensure that quality instruction is imparted and standardization maintained.

To monitor periodic evaluation of the flight crew in order to accomplish the professional competence standards.

To detect through its Inspectors and eliminate precarious behavior ad practices. It cannot be over emphasized herein that training and competence are key words to accessing the higher standards of aviation excellence and thereby making it a reality.

CAPT. ARSHAD KHAN Chief of Flight Operations / DFO



GENERAL Rev : 00

24th February, 2020


STANDARDS INSPECTION POLICY (SIP) APPROVAL

NAME DESIGNATION Signature

Date

PREPARED BY MS. MONA MOIZ SUPERVISOR / COORDINATOR

19-02-2020

REVIEW AND CHECKED

BY

CAPT. MUAAWIYA MUHAMMAD

DEPUTY CHIEF PILOT ATR

20-02-2020

VETTED & RECOMMENDED

BY

CAPT. KALEEM CHUGHTAI

CHIEF PILOT STANDARDS INSPECTION

21-02-2020

APPROVED BY CAPT. ARSHAD KHAN

CHIEF OF FLIGHT OPERATIONS / DFO

24-02-2020

REFERENCE & EFFECTIVE

DATE Document: CPSI/SIP/Ed-III/2020 dated 24th February, 2020



GENERAL Rev : 00

24th February, 2020


TABLE OF CONTENTS

CLAUSE

NO. HEADING

PAGE NO.

REVISION NO.

REVISION DATE

SIGN

1 Aim 1

2 Procedure 1

3 Distribution of Standards Inspection Policy

(E – Document) 1

4 Master Copy 1

5 Revision of Record 1

6 Definitions 2

7 Selection Process 3

8 Inspection and Assessment 3

9 Initial Training 4

10 Duties of Standards Inspector 4

11 Assessment Standard 5

12 Terms of Reference 5

13 Additional Responsibilities 6

14 Withdrawal of Standards Inspector Privileges 6

15 Administration of Standards Checks 6

16 Follow-up Procedure 7

17 Quarterly Reports 7

18 Quarterly Aircraft Standardization Meeting 7

19 Biannual Divisional Standardization Meeting 8

20 Standardization Flight Check Report Forms 8

21 Standardization Flight Check Report 9


CPSI/SIP/Ed-III/2020 Page 1 of 14

Rev : 00 24th February, 2020

1. AIM To ensure Standardized overall flight operations of the airline.

To monitor and improve training programs and the Standards of the Training division.

To ensuring that /TRIs /SFIs /TREs /SFEs are imparting training in a uniform and Standardized way.

To ensure that all syllabi and curriculum are being implemented correctly for the purpose of achieving training program improvements.

To provide feedback to the Training Division to enhance and improve quality of line and simulator/ flight training.

To observe that checks are being carried out in accordance with prescribed procedures. The pre-requisite should therefore be that all Standard Inspectors should function independently of the Training Division thus ensuring that Standards Inspection has a meaningful and effective role to improve the quality of training.

2. PROCEDURES

In order to carry out their basic function of monitoring training standards and to standardize training procedures of all TRIs / SFIs / SFEs / TREs, the Standards Inspector will periodically monitor/ conduct line and simulator checks. Normally, the standards inspector will not interfere with or interrupt the training or check session. The Standards Inspector will also monitor the flight crew during line operations and observe line practices. Standards Inspector while occupying the observer seat during line flying shall not be held responsible for any occurrence, incidents / accident or violations instead the Captain on the controls shall be accountable.

3. DISTRIBUTION OF STANDARDS INSPECTION POLICY (E – DOCUMENT)

Director Flight Operations

All Standards Inspectors

All Chief Pilots

4. MASTER COPY

Chief Pilot Standards Inspection is custodian of Master copy / record.

5. REVISION OF RECORD

Any addition / deletion / changes must be documented. (Revision number with date in table of content).





STANDATDRS INSPECTION FLOW CHART

6. DEFINITIONS 6.1 Conducting:

Means that the Standards Inspector will take an active role in the check, which may include pre-flight preparation briefing, de-briefing, and assessment of the crew under check and completion of required report / document. 6.2 Monitoring:

Means that the Standard Inspector will passively observe line training / check or a simulator / flight training / check and will not involve himself in any briefing or de-briefing. He will subsequently fill the prescribed standards check form and submit it to the office of Chief Pilot Standards Inspection. 6.3 Flight Crew:

Means both Cockpit and Cabin Crew.

Chief of Flight Operations / DFO

Chief Pilot Crew Training

Chief Pilot Standards Inspection

TRIs / SFIsStandards Check

Inspector

Line Crew

Equipment

Chief Pilot





7. SELECTION PROCESS 7.1 Standards Inspectors will be selected from a shortlist of Captains on all the aircrafts with Good Training and Personal disciplinary record, and duly scrutinized by CPSI. Final approval will be given by DFO. 7.2 Standard Inspectors will be issued a letter of appointment by CPSI. Normally the appointment will remain valid for 1 year or change of equipment whichever is earlier, unless otherwise withdrawn by CPSI for reasons mentioned in article 14. 8. INSPECTION AND ASSESSMENT 8.1 The aim of Inspection and Assessment is primarily to determine that defined operational procedures and standards are complied with. Monitoring activities are based upon:

1. INSPECTIONS / ASSESSMENTS 2. CHECKS 3. FEEDBACK 4. CORRECTIVE ACTION 5. FOLLOW-UP 6. VERIFICATION

8.2 The Inspection and Assessment system monitors regulatory compliance on a continuing basis. 8.3 Any non-standard activity identified during inspection will be communicated to the responsible department in order to identify root cause(s), initiate and implement immediate corrective actions and to identify and implement preventative actions. Any non-standard activity will be recorded for the purpose of further investigation, to determine the root cause, and to enable the implementation and verification of appropriate corrective and preventive action. 8.4 The purpose of inspection and line assessment is to Observe and verify whether the established operational procedures and requirements are being followed to the required Standards laid out in the SOP/FCOM and SEP manuals. These Include and not restricted to verification of required documents. 8.5 Areas subject to Inspection include, but are not limited to:

a) Actual flight operations. b) Ground de-icing and anti-icing. c) Flight Ops support services. d) Load control. e) Engineering & Maintenance. f) Technical standards. g) Training standards. h) Simulator. i) Flight Operations Data Monitoring. j) Security. k) Aircraft equipment.





9. INITIAL TRAINING Chief Pilot Standards Inspection will brief, examine and debrief the Standards Inspector on the following topics: 9.1 Procedures and techniques required for monitoring simulator, flight or line checks. 9.2 The standards required in the assessment and evaluation of a flight check. 9.3 Completion of the flight Check Performa. 9.4 Contents and interpretation of pertinent publications. 9.5 ICAO and Civil Aviation Rules /AOC requirements / IOSA requirements. 9.6 SOPs. 10. DUTIES OF STANDARDS INSPECTOR 10.1 To monitor and report that TRIs/ TREs/ SFIs/SFEs are carrying out training and checks according to the laid down procedures. 10.2 To monitor that flight crew are following the Airline and PCAA laid down procedures generally and especially in the following area:

a. Relevant Documents (Flight Crew, Dispatch and Onboard) b. Preflight Briefing. c. Cockpit Preparation. d. Use of Checklists and Their Responses. e. Departure and Takeoff f. Flight Crew Communication g. Climb, Cruise and Descend Procedures h. Approach, Landing and Shutdown i. Post Flight Actions

10.3 To evaluate and make recommendations on airline procedures and standards. 9.3.1 To review and recommend changes to OM-A and Type specific SOPs to evaluate and report the standard to Transportation, Catering and Hotel Accommodation in a detailed and comprehensive report to the CPSI.

10.4 Standards Inspector shall brief the purpose and scope of the check to the operating crew of its non punitive standards nature, and to observe the overall system and identify the weak areas and deficiencies for trend monitoring, future improvements and that the individual crew member is not under any check.





11. ASSESSMENT STANDARD

11.1 A uniform assessment standard is vital to ensure standardization. The standardization report must be filled on the prescribed form. Additional remarks, with amplified comments are highly useful and recommended.

i) Level 1 Finding: A significant non-compliance with regulations or standards, which could jeopardize overall safety and requires immediate corrective action.

Note 1: A Level 1 finding shall be discussed with Chief Pilot Standards Inspection before being confirmed.

Note 2: A Level 1 finding requires an immediate corrective action to be carried out within 7 days. Should the Flight Operation Department be unable to complete the immediate corrective action, the activity may be provisionally suspended in whole or in part depending upon the extent of the Level 1 finding until corrective action has been taken.

Note 3: A Level 1 finding may also be raised internally where the Flight Operation Department has not taken a correct decision and if left unaddressed, could cause a significant non compliance to standards when operations commence.

ii) Level 2 Finding:

A non-compliance with regulations, company manuals and/or procedures, which could lower the Organization’s operation, maintenance, safety and security standard, which require corrective action and compliance to the satisfaction of the Chief Pilot Standards Inspection within 30 days of first not if Level 3 Finding

iii) Level 3 Finding:

An Observation that does not require immediate action but must be completed by 90 days of the findings.

11.2 Assessment standard will be generally based on adherence to procedures laid down in the FCOM, SOP, FOM and latest airline policy. 12. TERMS OF REFERENCE 12.1 Standards Inspector will monitor TREs / TRIs / SFIs /SFEs 12.2 A PPC/IR check may be combined with a Standardization Check. If need so required. 12.3 A Standards Inspector while monitoring TREs / TRIs / SFIs / SFEs or line crew will have operating status. He/ She will carry out all the necessary functions and will be scheduled as an additional crew. While monitoring simulator instructors during simulator training or check, He/ She shall be entitled to simulator claim allowance.





12.4 During all monitored checks, the Standards Inspector shall observe the check without any involvement or intervention. Subsequently a report on the prescribed form will be sent to the Chief Pilot Standards Inspection for perusal and further action. All efforts will be made by scheduling to detail proper crew compliment on such flights. 12.5 No line crew will undergo more than one Standardization Check in 12 months unless otherwise required by Chief Pilot Training or Chief Pilot Standards Inspection due to any adverse report / remarks. 13. ADDITIONAL RESPONSIBILITIES 13.1 As a representative of the Standards Inspection Division, the Standards Inspector will monitor training standards and standardization of procedures on his aircraft. 13.2 The Standards Inspector will also provide a conduit for constructive exchange of ideas between all the training and check Captains on that equipment and the management. 13.3 He/ She will make recommendations to the Chief Pilot Standards Inspection for improvement of procedures and checklists in order to enhance safety and efficiency. 13.4 The Standards Inspector is expected to regularly liaison with the equipment Chief Pilot and advise him in writing, of ways and means to eradicate unsafe and inefficient practices in line flying that he has become aware of, the Equipment Chief shall coordinate with Chief Pilot Standards Inspection and liaison with Chief Pilot Planning & Scheduling for rostering the standards checks of instructors and line pilots. 13.5 To carry out assignments / tasks as delegated by the Chief Pilot Standards inspection from time to time. 14. WITHDRAWAL OF STANDARDS INSPECTORS PRIVILEGES Chief Pilot Standards Inspection may withdraw Standard Inspector’s privileges if evidence shows that the Standards Inspector has: 14.1 At any time, acted in a manner, which is in contravention to the guidelines contained in this policy. 14.2 Exercised poor judgment in assessing a candidate’s performance in relation to the required standards. 14.3 Needed instruction to maintain the required standards or to follow proper procedures. 15. ADMINISTRATION OF STANDARDIZATION CHECKS 15.1 The Standards Inspector will not conduct/ monitor standardization on the same simulator/ flight training session or check.





15.2 After the session a frank and constructive discussion, involving an exchange of ideas, between the Training and Check Captain and the Standards Inspector is highly recommended. Any feedback from the Training and Check Captain must be recorded in the standardization check report. 16. FOLLOW-UP PROCEDURE 16.1 After conducting/ monitoring a standardization check, the Standards Inspector will submit his report, along with recommendations, to the Chief Pilot Standards Inspection. 16.2 Chief Pilot Standards Inspection will be responsible to scrutinize these reports in consultation with the Chief Pilot Training and the concerned Equipment Chief Pilot and resolve the problem. If the matter cannot be resolved at this level, the Chief Pilot Standards Inspection will prepare a report on the subject for the Director Flight Operations, who will authorize appropriate action as deemed necessary. 16.3 Chief Pilot Standards Inspection will be responsible for following up the above duly authorized action and ensure implementation. 17. QUARTERLY REPORTS The Standards Inspector will submit a written quarterly report to the Chief Pilot Standards Inspection on: 17.1 The weaknesses and inadequacies in training and checking on his equipment. 17.2 Unsafe and/or inefficient line practices and discrepancies that he is aware of, or has been informed about. 18. QUARTERLY AIRCRAFT STANDARDIZATION MEETING 18.1 This meeting will be held consequent to the Standards Inspector report in 16 above, but irrespective of the contents of the report, ways and means will be discussed to improve the standard of Training, Checking and line flying on a particular aircraft. Participants:

Chief Pilot Standards Inspection

Chief Pilot Training

Equipment Chief Pilot (particular aircraft)

Standards Inspector (particular aircraft) 18.2 In this meeting the Chief Pilot Standards Inspection, in consultation with the Chief Pilot Training, will evolve ways and means to eradicate these inefficient and unsafe practices. These recommendations will then be placed before the Director Flight Operations who will authorize implementation.





19. BIANNUAL DIVISIONAL STANDARDIZATION MEETING 19.1 This meeting will be held twice a year to discuss ways and means to:

Improve fleet wise standardization. To make recommendations to Director Flight Operations for changes to the Training and Checking System.

To highlight unsafe and inefficient practices in Line Flying. Participants: 1. Chief Pilot Standards Inspection 2. All Standards Inspectors 20. STANDARDIZATION FLIGHT CHECK REPORT FORMS Standards Inspectors will submit their reports in the relevant report forms as approved herein.





21 STANDARDIZATION FLIGHT CHECK REPORT 21.1 FLIGHT STANDARDS MONITORING/ SURVEILLANCE REPORT

FLIGHT INFORMATION

NAME OF CAPT/FO________________________________________ P.No.________________

FLIGHT No. _______________________ SECTOR______________ DATE________________

A/C TYPE: _________________________

OVERALL ASSESSMENT / RECOMMENDATIONS

ASSESSMENT STANDARDS

FINDING (Tick the appropriate box)

Level 1 Level 2 Level 3

COMMENTS

____________________ ______________________ ______________

SIGNATURE OF NAME P. NO. STANDARDS INSPECTOR





AIRCRAFT PREPARATION

STANDARD ITEM STD NON STD

N/A STANDARD ITEM STD NON STD

N/A

1. Reporting Time on Board MEL

Check If app

4.CabinStatus/Briefing/comm

Cabin Crew Documents

cab

2. Aircraft Status/Tech Log review

5.CockpitSafetyInspection

3. Nav./ tech. Library Check 6.Exterior Safety Inspection

COCKPIT PREPARATION

1. Instrument Check 8.Briefing

2. Emergency Equip/ Oxygen Check

9. Load sheet Check

3. FMS filling & checking 10.Takeoff data card preparation were AP

4. INS/GNSS filling& checking

11.Use of boom mike

5. Radio/Comm. Check 12.Preparation/ before start checklist

6. Boarding clearance 13.CockpitDoorLock

7. Re-fuelling / Normal & With Pax on board CLc

14.Checklist

DEPARTURE/ TAKEOFF

COMMUNICATION

1. Cockpit 4.Cabin Report

2. Ground 5.Dep.Announcement

3. ATC

STARTING PROCEDURE 1. Start clearance 3.Timecheckfor starting

2. Pushback/Pull forward procedures

4.StandardCallsDuring Starting

FLIGHT DISPATCH / BRIEFING


N/A STANDARD ITEM STD NON STD

N/A

1. Reporting Time 7. Alternate Weather

2. Uniform Attire 8. Fuel Requirement

3. Personal Documents 9. NOTAMS

4. Flight Dispatch / Briefing 10. Acft / Tech / MEL / CDL

5. Flight Plan

6. Destination Wx





TAXI PROCEDURE

1. Use of exterior lights 7.ReviewDeparture Procedure

2. Use of radar on dep. 8.Active Runway entry

3. Setting of NAV/ Com./ AFCS panels

9.Takeoff Announcement

4. Flight Control checks 10.CabinSafety Announcement

5. Taxing 11.Departure / before takeoff Checklist

6. Takeoff Fuel Configuration

12.RHS T/O Proc

TAKEOFF / INITIAL CLIMB


N/A STANDARD ITEM STD NON

STD N/A

1. Thrust setting/tech 13.Climbspeedschd

2. Callouts 14.After T/O checklist

3. Rotation Speed 15.Use of Max / Climb Thrust

4. Speed Adherence 16.Alt/traffic awareness

5. Attitude Adherence 17.Hotmikeupto10000’

6. RNAV /SID Adherence

18.Sterilecockpitupto 10000’/(3000’ATR42-500)

7. Noise Abatement Procedure

19.SeatBeltSign

8. Use of Automation 20.Exterior Lights

9. Use of Radar/Ext. light 21.FlightPlan filling

10. Monitoring/Panel Scanning

22.Use of Anti Ice Sys

11. Pressurization chk 23.ShoulderHarnessUse

12. Cabin Temp Check

CRUISE

1. Company Departure Message

13.AdverseWx/Thrust/ Speed Ctrl

2. Cruise Level Selection 14.Enroute Wx updating

3. Cruise Data Card / Updating

15.CabinTempControl

4. fuel check/mon 16.FuelManagement

5. trimming 17.Destination / Alt Wx Awareness

6. RNP/RVSM/MNPS/ EDTO

18.Cockpit Door Lock

7. Radio/NAV Frequency Updating / mon

19.Traffic awareness





8. Flight Plan / Fuel Score 20.Fuel Conservation Procedures

9. Use of SSB 21.Notams review

10. Pax Announcement 22.Approach Briefing

11. Use of Cockpit Speakers

23.Missed Approach Procedure / G/A

12.Adverse Wx Avoidance

DESCENT

1. Planning / Briefing 7.Descent Check 2. Distance/Time 8.Use of Seat Belt 3. Landing Data Card 9. Use of Boom Mike 4. Descent Speed Ctrl 10.Inst.Panel Scan

5. Descent Profile Ctrl 11.CompanyArr.Msg 6. Pressurization Ctrl 12.SterileCockpitbelow

10000’/(3000’ATR42-500)

USE OF AIDS

1. INS/GNSS/ FMS 2.VOR/ NDB

APPROACH/ LANDING 1. Use of Automation 18.Flare

2. Use of Radio Aids 19.Touch down Point 3. Altitude Awareness 20.Touch down Speed 4. Traffic Lookout 21.Missed Approach 5. Systems Monitoring 22. Use of Rev. Thrust 6. Speed Control 23.Use of Brakes 7. Flaps Selection 24.Center Line Ctrl 8. Flight Plan/ Fuel Score 25.Rwy Exit Speed Ctrl 9. Config. Change Calls/

Monitoring 26.Use of Taxi Charts

10. STAR /SID Adherence 27.After Landing Procedure 11. Standard Call Outs 28.APU Starting

12. CATI/ II/IIIA Procedures

29.After Landing Checklist

13. ALAR compliance 30.Brake Pressure

Monitoring

Holding 31.Brake Temp Monitoring

Non Precision

Approach

Approach

32.Taxi Procedure/ Speed

Calls

Circling Approach 33.Parking

Visual Approach 34.Engine Shut Down

Procedure

14. Approach Stabilization 35.Ground Comm. 15. Use of Exterior Lights 36.Shut Down Checklist 16. Landing Checklist 37.Parking Checklist 17. Threshold Crossing 38.Secure





GENERAL 1. Conduct 6.Situation Awareness

2. Flight Deck Discipline 7.Post Flight Docs/ Jeppesen

3. Use of Checklists 8.Defect Reporting 4. Inter Crew Comm. 9. Liaison with Maintenance 5. Cockpit Cleanliness 10. Flight Log

21.2 PIA- STANDARDISATIONMONITORINGOFSFI / SFE CAPTAIN

ON SIMULATOR

BRIEFING: Comments on Time Management, Comprehensiveness, Clarity, Focus and other relevant Areas.

CONDUCT OF TRG: Comments on Adherence to Syllabus Standardized Training Procedures, Relevant Inputs/ Corrective Actions and Other Relevant Areas.

DE-BRIEFING: Comments on Comprehensiveness, Constructive Criticism, and Analysis of Faults, Objective Reporting in Training / Check Forms and Other Relevant Areas.

GENERAL: Comments on Patience, tact, Temperament and Motivation.

SIM TYPE

NAME OF SFI / SFE CAPTAIN P-

SIGNATURE & DATE

NAME OF STANDARDS INSPECTOR P-

SIGNATURE & DATE

NOTE: For Additional comments, use reverse side.





ADDITIONALCOMMENTS