staffing and retention improvement services: maximizing ...for a no-obligation consultation about...

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Is your organization becoming a revolving door for good employees? THE DISCOVERY GROUP Bruce L. Katcher, Ph.D. 781-784-4367 [email protected] Roberta Chinsky Matuson 413-582-1840 [email protected] Staffing and Retention Improvement Services: Maximizing profitability from customer loyalty through better staff retention. 1 5 4 3 2 Clarify Turnover Problem Identify Root Causes Revitalize Recruiting and Hiring Practices Monitor Progress Institute Ongoing Retention Methods For a no-obligation consultation about reducing turnover in your organization by improving how you select, assimilate, and develop employees, call: Our Step by Step Proprietary Analytical Process Imagine if: Your turnover rate was cut in half. You had a continuous pipeline of qualified applicants. Every new employee was a true fit. You were confident you could replace marginal performers with highly engaged employees. You dramatically reduced the time it takes to fill vacant positions. You were able to know with certainty what actions to take to retain key team members. We will help you: Avoid investing in people who will not stay. Select candidates who are the right fit. Significantly reduce hiring mistakes. Reduce the amount of time it takes candidates to become productive members of your workforce. Retain high performing employees. Maintain the continuity of your organization’s relationships with your valued customers. We will do this by: Improving the methods you use to recruit, interview, and select employees. Identifying the precise reasons why good employees left. Scientifically identifying reasons why prospective employees might leave before they are hired. Improving the focus of hiring managers by identifying the profile of the ideal candidate. Designing an onboarding program to smooth the assimilation of new employees. Surveying your employees to learn if they are considering leaving and what you can do to keep them. Helping you to continually develop employees so that they will want to stay. Our partial client list Alcoa Boston Beer Delta Dental Dunkin’ Donuts Sodexho W.R. Grace Johnson & Johnson Revlon Manulife Financial Textron Systems Timberland Winston Flowers

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Page 1: Staffing and Retention Improvement Services: Maximizing ...For a no-obligation consultation about reducing turnover in your organization by improving how you select, assimilate, and

Is your organization becoming a revolving door for good employees?

THEDISCOVERYGROUP

Bruce L. Katcher, Ph.D.781-784-4367 [email protected]

Roberta Chinsky [email protected]

Staffing and Retention Improvement Services: Maximizing profitability from customer loyalty through better staff retention.

1

5

4 3

2

Clarify Turnover Problem

Identify Root Causes

Revitalize Recruiting and Hiring Practices

Monitor Progress

Institute Ongoing

Retention Methods

For a no-obligation consultation about reducing turnover in your organization by improving how you select, assimilate, and develop employees, call:

Our Step by Step Proprietary Analytical Process

Imagine if:• Your turnover rate was cut in half.• You had a continuous pipeline of qualified applicants. • Every new employee was a true fit. • You were confident you could replace marginal performers

with highly engaged employees. • You dramatically reduced the time it takes to fill vacant positions. • You were able to know with certainty what actions to take to

retain key team members.

We will help you: • Avoid investing in people who will not stay. • Select candidates who are the right fit. • Significantly reduce hiring mistakes. • Reduce the amount of time it takes candidates to become

productive members of your workforce. • Retain high performing employees. • Maintain the continuity of your organization’s relationships

with your valued customers.

We will do this by:• Improving the methods you use to recruit, interview, and

select employees. • Identifying the precise reasons why good employees left. • Scientifically identifying reasons why prospective employees

might leave before they are hired. • Improving the focus of hiring managers by identifying the

profile of the ideal candidate. • Designing an onboarding program to smooth the assimilation

of new employees. • Surveying your employees to learn if they are considering

leaving and what you can do to keep them. • Helping you to continually develop employees so that they

will want to stay.

Our partial client list• Alcoa • Boston Beer • Delta Dental • Dunkin’ Donuts • Sodexho• W.R. Grace • Johnson & Johnson • Revlon • Manulife Financial• Textron Systems • Timberland • Winston Flowers