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Staff Handbook Triple C Camp 920 Camp Road Charlottesville, VA 22902-7454 Phone: 434.293.2529 Fax: 434.293.2235 www.tripleccamp.com Revised 3.01.15

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Page 1: Staff Handbook 2015 - Triple C Day Camptripleccamp.com/wp-content/uploads/2014/03/2015-Staff-Handbook.pdfStaff Handbook Triple C Camp 920 Camp Road Charlottesville, VA 22902-7454 Phone:

Staff Handbook

Triple C Camp

920 Camp Road

Charlottesville, VA 22902-7454

Phone: 434.293.2529 Fax: 434.293.2235

www.tripleccamp.com

Revised 3.01.15

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MISSION STATEMENTMISSION STATEMENTMISSION STATEMENTMISSION STATEMENT Triple C Camp exists to Triple C Camp exists to Triple C Camp exists to Triple C Camp exists to

provide Children a safe, provide Children a safe, provide Children a safe, provide Children a safe, fun, experience in a fun, experience in a fun, experience in a fun, experience in a

traditional camp traditional camp traditional camp traditional camp environment. Everyone environment. Everyone environment. Everyone environment. Everyone

at Triple C will learn at Triple C will learn at Triple C will learn at Triple C will learn about themselves and about themselves and about themselves and about themselves and working with others,working with others,working with others,working with others,

while creating positive while creating positive while creating positive while creating positive lifelong memorieslifelong memorieslifelong memorieslifelong memories.

THE PHILOSOPHY OF Triple C Camp Triple C Camp is about adventure, friendship, fun, discovery, and challenge. It is a safe place where independence is fostered and trying new things is encouraged. Camp allows for an atmosphere where campers and staff can begin to form friendships which will last the rest of their lives. Triple C Camp's perspective for staff to be successful at camp can be summed up by: "make the effort and make the right choices." As long as an individual gives it their all, builds relationships and character in the campers, shows good sportsmanship, has a positive attitude, learns from mistakes and enjoys themself what ever the circumstances - we are pleased. There is not a person alive, who could ask of one self, or of another, to do anything more than give 100% effort and to learn from the errors that occur. In our camp setting, it is important to stress these ideals everywhere. Prevent a camper from getting down on them self or on others because of a mistake. Whether he/she errors in judgment, athletics, personal relationships or any other area of camp life: let the camper know they are in good company when it comes to not being perfect. If the camper learns from the experience and tries not to let it happen again, they (and we) can be satisfied. This is one of the major lessons we want our campers to take home with them. This does not, however, mean that we decrease our desire for a great performance and for choosing the correct course of action. Life has a very real competitive component to it. Everyone wants to be perfect, all the time, but, of course, no human is. What it does mean is that we have an ultimate goal in mind. When the goal is delayed a little by our own humanity or by other circumstances, we don't freak out; we deal with it and move on. Hopefully, successes will far outnumber unsuccessful activities in a lifetime for everyone.

THE Triple C Camp STAFF

YOU are the key to the success of our summer! When our staff members are enthusiastic, excited and cooperative, our campers most certainly will be. It cannot be stressed enough how much our campers look up to you. In every word you utter, in every action you take (or don't take), is the potential for imitation by our campers. We have a tremendous impact in our campers lives. Take this responsibility seriously. We must be good role models at ALL times. We can't expect the campers to do something we aren't prepared to do ourselves. Whether it is getting into the pool when the water seems cold, not using profane language, using proper eating manners, keeping your group

area clean, or listening to announcements carefully - like everything in camp - if the staff aren't willing, you can be sure the campers will not be either. But when the staff members are conscientious, and consider how actions and words are perceived by their campers, the results are immensely rewarding for all concerned.

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CAMPER SAFETY YOU are responsible for our campers! This must always be remembered above all else. Everything from getting your kids to activities on time, to making sure they have on sunscreen, falls under the heading of counselor responsibility. At the top of that list is camper safety. In most aspects of camp life, we try to be as flexible as possible. We are always looking for innovative and fresh approaches. Your suggestions are welcome and needed. However, when it comes to the safety and well-being of our campers, we are unyielding. Following the prescribed rules and procedures we've set forth will go a long way in preventing tragedy. If counselors and campers pay attention to the seemingly "insignificant" rules, like requiring campers and staff to wear enclosed shoes around the camp grounds all the time, then the truly crucial ones will be heeded almost automatically. But a counselor must also be able to anticipate an unsafe situation and act to intercept it. What appears to be a simple water fight can turn into a life-threatening moment. This is why counselors must be with campers and be aware of what's going on even during some of the "idle" time. You will quickly become adept at sensing trouble approaching, and you must be able to redirect their focus and attention. If you ever observe or are involved in an injury or accident you will need to fill out an incident report form to describe what you saw. These forms are available in the office. If you ever notice an area or procedure that you would consider hazardous or you can think of a way to improve the safety in an area of camp, please complete a maintenance request form, and it will be taken care of as soon as possible. The most important thing in camping is SAFETY.

YOUR GROUPS

At the heart of all relationships is communication. Research tells

us that 93% of all communication is non-verbal. Think about this

when the campers are communicating with you.

Relationships at camp include, but are not limited to:

• co-counselors

• counselors & campers

• campers & campers

Focus on the relationships that involve you and give them

attention. It is important that we learn our campers and their

styles of communication.

Words are powerful and impact people's lives. Words shape the way people think about themselves,

others, and their world. We need to be very careful in our choice of words. There is a great difference

between telling a child that he/she is a cruel person and telling him/her that he/she is behaving in a

cruel manner. Children will believe what an authority figure says about them and will usually fulfill your

expectations of them. Expect the best of your campers. Let them rise to the occasion. If you tell a

child enough times that he/she is worthless, chances are, he/she will meet the destiny that you have

pointed them toward. Keep in mind that you are going to be the primary adult in their life during their

weeks of camp. Their parent’s do not spend nearly as much time with them as you will. It is your

responsibility to make everyday a special day. Listen to yourself, because they are listening to

you!

It is absolutely imperative to let your co-counselor know what you have been doing with your campers

during the other counselor’s absence. The campers will invariably test you against your co-counselor

and the observance of the rules. If, for example, your "Co" is lax on certain things, but you are doing

your job properly, you will obviously look bad in the eyes of the kids. This, of course, lends itself to a

very unharmonious situation. Your best choice is to remain consistent all summer by following ALL the

camp procedures, and communicate with your co-counselor. This is why it is so important for

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counselors to work as a team and to follow the established policies to insure consistency within a

group.

If everyone goes along with this, there should be very limited group related problems. However, when

people are together on a day-to-day basis for an extended period of time, less than ideal moments

have a way of popping up. When deviations do occur, discuss them at the earliest possible private time

you have with your co-counselor.

Show a united front around your campers. Work out any differences, which arise in private. Never

discuss group "business" when the campers are in earshot.

With the campers, be honest. Tell them the reason why things have to be done a certain way. If you

do not have a good explanation for something, perhaps it should not be done. The vast majority of the

time, when you tell a child why you are asking them to do something, they'll go along without a hassle.

When a camper has a concern, take the time to listen and respond one-on-one. Communicate with

your campers in a compassionate, respectful manner.

•••• Always address them by their name or nickname (one they like).

•••• Speak with them at their level-using vocabulary that they can

understand; looking eye-to-eye will have tremendous results.

•••• Never intentionally embarrass or ridicule one of your campers.

•••• If correction is necessary, do it aside, and in view of others, unless

it is a life threatening or dangerous situation.

•••• Remember that you are the authority figure in your group and

at your activities. Take charge and be responsible.

CONFLICT RESOLUTION

Conflict is a part of life. We need to view it as an opportunity to teach and grow.

Conflicts are generally of three types - conflicts over resources, over needs, and over values. The type

of conflict will determine your approach.

• Ignore undesirable behavior- You ignore a behavior by acting as though the undesirable

behavior does not exist. Look for any positive behavior and reinforce it. Ignoring is appropriate

when the behavior is not emotionally or physically harmful.

• Restructure/redirect the environment- Look for ways the conflict can be reduced by removing

things, adding things, or changing the way things are arranged or done.

• Direct the behavior- This is where you teach the child a more appropriate method to get what

he/she wants. "John, it is better to ask Jim to get off your chair than to push him off. Next time,

let's try that."

• Offer choices- Offer two acceptable choices. "You can either play by the rules or sit out and

watch. It is your choice."

• Encourage problem solving- Help the campers solve the problem by first allowing both campers

to cool off. Then identify the problem (use what happened not why), all parties must agree to

work it out, generate solutions, predict consequences for the alternatives, and come to a joint

decision. Once a decision is made, the campers need to contract with each other (verbally or

written) that they will abide by the decision. Your Camp Directors are available to help with all

aspects of conflict resolution.

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POSITIVE DISCIPLINE

Once children feel that they belong, have value, are needed, and are viewed as individuals who are

precious and unique, the need for discipline will be rare. They will feel accountable for their actions

because they know that they are cared for and expectations are clear.

Catch your kids being good. Emphasize and praise the positive behavior and ignore or de-emphasize

as much negative as you can. If you have a camper misbehaving, they may just need some special

attention. Take time with them and find out what they like to do and do it with them. Organize a group

event around it and let him/her shine in a positive spotlight. If the negative behavior continues, see

your Directors. They are available to give advice and speak with the camper. Remember- we do not

have bad children, but, we may have good children acting in an unacceptable manner. It is our job to

set the clear expectations and bring the good out in each of our children.

It is our goal to use positive discipline to assist the child in learning to understand what unacceptable

behavior or actions are, learn to take responsibility for their own actions, and make socially acceptable

behavior part of their regular routine.

Counselors are to be a friend to the campers. Administrators are the ones who will discipline a child

and communication the with the parents when needed.

• Staff should always treat children with respect and expect respect in return.

• Respect from a child must be earned by staff members.

• Discipline should be administered consistently by the Administrators, and in a

manner which is fair to all children.

• Each infraction should be dealt with promptly and individually versus as a

group.

• Discipline should be directed at the behavior versus the child. The discipline

process should not compromise the self worth of the child.

• Discipline consequences should fit the infraction.

• Discipline should never involve physical punishment, laughing at, humiliation

of, or depriving a child of snacks, meals, or swim time.

• During discipline physical contact with the child should occur only to remove

him/her from a potentially harmful situation.

• Discipline should take place aside from the group but still in a visible area.

SO, WHAT CAN YOU DO?

Step 1 Redirect the child’s focus onto something more positive.

Step 2 Inform the child of the inappropriate behavior and let them know what is expected and why.

Step 3 If the behavior continues, let the child know that they have a choice of appropriate behavior, or

a time out.

Step 4 A short in sight time out from the activity and notify a Camp Director of the situation.

Step 5 Child is taken to the Director. The steps of conflict resolution will be followed. If necessary,

restitution will be made.

Step 6 The child's parents will be contacted by the Director.

Step 7 The child will be removed from camp by the Director.

“Kind words can be short and easy to speak, but their echoes are truly endless.” -Mother Theresa

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UNDER NO CIRCUMSTANCES IS A COUNSELOR TO STRIKE, HIT, OR OTHERWISE

PHYSICALLY PUNISH A CAMPER. If severe punishment is needed, immediately direct the situation

to the attention of the Director. If you strike a camper, or are verbally or physically abusive,

immediately report it to the Director. You will be asked to submit a written report on the incident, and

you may be released from employment.

SOME QUICK TIPS TO PREVENT UNWARRANTED ACCUSATIONS OF INAPPROPRIATE STAFF

& CAMPER RELATIONS:

1. Use common sense!

2. When meeting individually with a camper always be in view of others.

3. Campers are restricted from private staff areas.

4. Personal or private experiences of a counselor remain confidential.

5. Do things in groups. NEVER BE ALONE WITH A SINGLE CAMPER!

6. Private activities (changing clothes, showers) must be supported

by more than one counselor and/or several campers when possible.

7. Good touch/Bad touch - an arm around the shoulder of a camper could be appropriate. Touching

below the waist is never acceptable. (General Rule: Only touch a camper where a bathing suit is

not worn.)

8. Report any unusual or suspicious behavior to the Director.

THE STAGES OF CAMP LIFE

There are five typical stages of camp life. They last a varied amount of time and require different

Counselor focus. It is good to be aware that they exist to help you work through them with your

campers.

1. The polite stage- The kids are new to the setting, may be shy, will group by cultural bonds, and

may be timid of counselors. During this time you need to permit distance- let them warm up to you,

allow the returning campers to be the "experts", set clear and responsible limits, provide time for the

campers to "nest" (make their own space).

2. The power and control stage- This is the time when the campers will push to see just where you

stand, find out how they belong in the group and who's in charge. Now is the time to maintain firm

limits (give the rules in a positive framework), allow for some "legal rebellion" (help to empower them

and allow them to be in charge in a controlled setting i.e., counselor vs. camper game of tag), get to

know your campers- accept them for who they are, avoid WIN/LOSE situations (ultimatums), and above

all- keep your sense of humor!

3. The relationship stage- You will see greater openness, a development of a group identity and a

feeling of belonging. Support development of the group, establish some group traditions, and help the

campers with conflict resolution.

4. The cooperation and accomplishment stage- This is a time of strong unity, a greater sense of

tolerance and acceptance, and an ability to focus on goals. Allow the group greater freedom to

function, continue to promote development of relationships and group identity, and encourage setting

and accomplishment of group and individual goals.

“In organizations, real power and energy is generated through relationships. The patterns of relationships and the capacity to form them are more important than tasks, roles, and positions.” –Margaret Wheatly

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5. The good-bye stage- There may be denial of the end, a regression of behavior (for some it is too

difficult to say good-bye so they try to destroy what has become important to them…relationships

and/or the camp itself). Help the campers prepare for the end, let them know that good-bye doesn't

have to mean the end. Through retelling the stories of the camp experience, strong memories are

made.

PERSONAL CARE AND HYGIENE

As a counselor you are responsible for the hygiene and physical care of

each camper in your group. The amount of involvement will depend on the

age and maturity level of your campers. You will need to make sure they

know how to properly wash their hands (15 seconds with soap) and know to

do so after play, after using the washroom and before meals.

Your campers must wear sunscreen regardless of their age. Fair skinned

campers will need to be closely watched. The campers will bring

sunscreen and it will be reapplied regularly. A large supply of sunscreen

will be available at the pool and health center, and in other program areas

about camp.

Day Camp: The campers will change out of their wet swimsuits before going home. They will need to

be encouraged to drink lots of fluids and wear a cap to keep the sun off their faces. Sunscreen will be

reapplied regularly. Send your campers home each day wearing a smile on their faces as opposed to

lots of paint, dirt or left over lunch, so have a group wash-up session before afternoon round-up.

Overnighters: Campers will need to be monitored to make sure they change their clothes

and underclothes, to dress appropriately for the weather, to take showers when

appropriate and make sure they wash themselves properly (including hair, nails and

teeth). Some of your campers may not remember to do these things. It is up to us to

remind them.

Make sure your campers have the appropriate personal care items-toothpaste, toothbrush,

etc. If they do not, discreetly come to the office and get it for them. At bedtime check to

see that the children are sleeping on sheets or in their sleeping bags, not directly on the

mattress. Make any necessary changes in your cabin depending on the weather...window

opened or closed depending on the weather, fans on or off, etc.

Triple C Camp’s HEALTH CENTER

We can do much to keep our campers healthy and happy this summer. The Director

will make you aware of any chronic health problem your campers have, like allergies,

and what they do about them, and any medications that will need to be taken at

camp.

The Health Care specialist is available to take care of the scrapes and bruises that happen at camp.

Do not be afraid to take a camper to the Health Center (located in the office) at any time. Even a minor

scrape can become a bad infection. Our Health Care Staff is happy to be of service. Office/Health

Center Visit notes must go home with campers who visit the health center. These notes are to be

filled when the injury is cared for by the counselor, health care staff, or Director.

All staff members should be aware of some Universal Precautions to protect you from blood borne

pathogens (HIV and Hepatitis). The first protection is to provide a barrier. Whenever you have the

possibility of coming into contact with a bodily fluid of another person i.e. blood, vomitus, contaminated

garbage, mucus, urine or stool you must wear gloves to protect yourself. If a child is injured at an

activity and pressure needs to be applied, either have the child apply pressure to their injury, or use

gloves. If you are out on a trip and the Health Care Specialist is unavailable and you need to clean a

minor wound, have the child do it them self or use proper precautions. There will be First Aid material

available. The second precaution is proper hand washing (15 seconds with soap).

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IMPORTANT

Take notice and find the cause of any rashes or bruises that your kids may arrive with or that show up

during the day. Please notify the Director/Health Care Staff immediately of any situation that appears

to be out of the ordinary.

PROCEDURES FOR LATE ARRIVALS

All campers will have documented attendance four times a day.

• When camper gets on bus, or arrives at camp

• When camper meets with their group

• When camper gets back on bus in pm

• When camper is released to parent/guardian

If a parent drives their child to camp, we ask that they park by the

Dining Hall/Office and then come into the Camp Office. Parents

must sign in their late campers, and then leave their child with the supervisor in charge.

CAMP STAFF

If you are going to be late or absent you need to call as soon as you are aware of the situation so that

arrangements can be made to cover your role at camp. We understand that things happen, just let us

know so that we can provide you and your campers with the appropriate support needed.

RELEASE OF CAMPERS & CONFIDENTIALITY

We must ensure the safety of every camper. If a parent arrives at camp to pick up a camper they must

immediately report to the office. All campers must be signed in and out of camp in the office

if they are picked up or brought to camp by their parents outside of normal arrival

times. This procedure ensures camper safety. Any information about a camper is confidential

between the staff members and the family. Sharing information about a camper, or family situation

without authorization, could be grounds for dismissal. Never talk about campers outside of camp. For

example, at a restaurant or while riding on the bus, you never know who is listening.

PLAYGROUND SAFETY PROCEDURES

No camper is to be at a playground area without a counselor. Never have more campers on a piece of

equipment than what it was designed for. i.e.: 2 campers on one swing. Counselors will have to

determine if a camper is an appropriate weight to participate in certain activities and on certain

playground equipment. BE WHERE THE ACTION IS. At no time are two counselors be standing next

to one another. It is key to be with the campers and where the action is at all times. Any playground

safety concerns related to equipment structure or fall safety zones must be reported immediately to the

Director via a maintenance request form.

LIGHTS OUT ON OVERNIGHTS

Strategically, it will help with cabin cleanup the next day to

get everything gathered up and organized before bedtime.

Once the campers are back in the cabin, this is a chance to

spend some "quality time" with your group. Talk to the

campers; find out what went on and what they liked about their day.

We strongly urge you to read to your campers. It will settle them down

and makes getting into bed, a time they look forward to. MAKE SURE

ANYTHING YOU READ TO YOUR CAMPERS IS APPROPRIATE FOR

OUR CAMP SETTING. Ghost stories are unacceptable! IF YOU HAVE

ANY QUESTION IN YOUR MIND ABOUT WHETHER A BOOK IS

SUITABLE FOR YOUR GROUP, ASK THE DIRECTOR. We have

books in the “Taffy closet” that you are welcome to use.

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PANTS WETTING/BED WETTING

This issue may arise at afternoon "chill out" time or overnighters; therefore we feel it is critical that we

cover it in detail.

Bed wetting can be a devastating problem for a child. We must use a great deal of compassion and

tenderness with a child suffering with this condition. If you have a

known bed wetter, discuss with the Director what seems to work for this

particular camper. Most often you need to limit liquid intake after a

meal, see to it that they use the washroom prior to lying down, and

sometimes it is necessary to have one of the Counselors escort the

child to the bathroom before bed, or later in the night while on an

overnight. If an accident still occurs the handling of it depends on when

it is discovered. If it is in the middle of the night, as quietly as possible,

help the child get changed and his/her bed changed. Gloves must be

worn when coming into contact with bodily fluids - including wet linen.

Communicate with the Directors about any accidents that occur. It is

most important to attempt to keep all this very confidential to protect the camper. If someone does find

out, every effort must be made to encourage compassion in his/her fellow camper and to prevent

teasing to occur. If you have a bed wetter in your cabin, make sure you keep an ample supply of

gloves in your cabin.

HOMESICKNESS

Homesickness is a very, very minor problem at Triple C Camp. We do our best to keep the campers

busy the first day so that they are fully involved in camp before they know it. In the rare cases that do

occur, it is good to reassure the child that it is normal to have these feelings about missing home; but

they must focus on their time at camp- a time that they have been looking forward to and want to enjoy.

A good way to help cure the homesickness is to find an activity that will keep the child's mind

occupied. Keep searching till you find the right activity. Be patient. Continually redirect.

WAKE-UP

On a normal day, wake-up for on-site staff and overnighters is 7:00am.

During overnighters campers and Counselors will be woken up by the

Director with a special wake-up call. This is a fun way to wake up and start

the day with excitement. We recommend counselors wake up before their

campers to go for a run, shower or to just focus in on the day. (We call this

getting into your day, before your day gets into you!)

DRUG AND ALCOHOL USE AND PERSONAL POSSESSION

Use of, or being under the influence of narcotics, marijuana, tobacco, and/or alcohol while at camp will

result in immediate dismissal. The same will be true for anyone involved with such incidents. Staff

members are prohibited from possessing, marijuana, alcohol, tobacco products, firearms, or

pornographic materials at camp. Staff members refrain from possessing items or wearing articles of

clothing promoting drugs, alcohol, tobacco, promiscuous sexual behavior, violence or profanity.

Remember, you have a tremendous potential to influence the children. You will either influence them

in a positive or negative way. Think ahead- how would you want your own child to be influenced? Be

the kind of example that you would want for your own children.

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DRESS FOR SUCCESS

We require that all staff members follow the DRESS FOR SUCCESS

at Triple C Camp guidelines. In addition to wearing clothing that is

free from promoting drugs, sex, violence, or profanity it is required

that staff members wear enclosed shoes, shirts with a strap width of

at least ¾”, and shirts that are not revealing. Midriffs and

undergarments must be covered. We require swimsuits designed for

swimming and playing, therefore no bikinis or male racing suits are

permitted. Wearing a camp T-shirt and shorts is a comfortable way to

enjoy a day of all types of activities with your campers.

You will be given a staff shirt before the first day of camp. Every

Monday you are required to wear your staff shirt. STAFF shirts are equivalent to your “uniform”. They

must remain professional in appearance at all times. Please do not make any personal alterations to

this shirt without approval from Camp Administration. Tuesday, Thursday, and Friday you are expected

to wear a Triple C Camp shirt that you have from previous summers or that you are given at the

beginning of the current summer. Wednesdays will be Dress Up days based on the theme for that

week. When dressing up, you are expected to have a Triple C shirt on under your costume or to

change into later if you choose to change out of your costume.

Staff who travel out of camp on field trips will wear Triple C Camp shirts.

If you are wondering if a certain item would be an acceptable piece of clothing, chances are it does not fall within this policy and therefore should not be worn to camp.

STAFF VEHICLES Counselors are welcome to bring their personal vehicles to camp for use on days and nights off. All

counselor vehicles will be kept in the counselor parking lot or designated area. Counselor vehicles are

off-limits to campers at all times, and counselors when they are on duty. Your vehicle make and

license plate number must be kept on file in the office.

RELIGION/SENSITIVE ISSUES

The daily activities of our summer programs are non-sectarian. Campers and

Counselors of all religions, races and backgrounds are welcome.

Counselors are to refrain from speaking to, or in front of, campers about their

own or anyone else's specific religious beliefs. If a staff member who lives on

grounds would like to go to any religious service during the course of their

stay, please ask the Director, and arrangements will be made.

Counselors are to omit discussion of politics, sex, or "unwholesome" out of

camp activities or in the presence of campers. It is not a staff member’s

place to promote such topics. If campers have a specific question or concern, instruct them to seek out

the Director at an opportune moment.

Triple C Camp COUNSELORS DO NOT USE PROFANE LANGUAGE

If a camper happens to slip, minimize your reaction, and explain that it is not the way we want them to

communicate. If there is an extreme situation, bring it immediately to the attention of the Director.

REMEMBER, IF YOU DON'T, THEY WON'T.

“What lies beyond us and what lies before us are tiny matters compared to what lies within us." ~Emerson

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Triple C Camp IS SMOKE FREE

Triple C Camp is a smoke free environment. If you see a parent of a camper, or a visitor

smoking on grounds, please, politely make them aware of our policy and if they have any

questions, ask them to see the Director.

MEAL TIME

We take great care to prepare and serve quality food and hope you will enjoy your meals. If you have

any special dietary requirements please let us know. The Director will make you aware of any special

dietary needs of your campers and make sure they are accommodated.

Most days, Day Campers will eat their lunch, with their group (this may be in the Dining Hall, at a

campsite, or just under a tree). All campers and staff are able to participate in the Camp Lunch

Program.

DINING HALL PROCEDURES

The nutritious meals at Triple C Camp have been designed in accordance with the Commonwealth of

Virginia's licensed child care requirements. Meals are well balanced with a number of options

available. Meals are normally served buffet style. Each group will be assigned a lunch time and

location. Before a group enters the Dining Hall, it is the responsibility of their counselor to check each

camper's hands and make sure they are clean. Once inside the Dining Hall Counselors are to be

active and involved while assisting the campers through the buffet. During the meal Counselors are to

sit with their cabin group and be disbursed amongst the campers. Counselors are to sit next to

campers. This allows for quality camper/counselor social time. Specialists will also be disbursed

amongst the campers during meal time.

When cleaning up after a meal, each cabin group will follow dining hall procedures learned in pre-camp

training. When all campers in a group are done eating, one Counselor or Camper will wipe down the

tabletop and benches of each table used and sweep under the tables. The appropriate disinfecting

solution and rags will be readily available. (Campers can and should help with this process.)

Counselors must maintain control and give campers appropriate direction while in the Dining Hall. Due

to the need to be orderly and efficient, the Dining Hall procedures must be adhered to.

THE WOODS

The woods surrounding camp are full of fun and exciting opportunities. The woods

can also be a dangerous place so we must always be aware of our surroundings and

follow the safety guidelines:

• Notify the office prior to entering the woods, let them know the areas you

will be exploring. When applicable a two-way radio should be taken. The

group must also let the office know when they have exited the woods.

• Fires are only to be started in approved fire pits and in the presence of a

counselor. All fires must be scheduled and approved.

• Campers must remain in the boundaries of camp unless with the Directors

approval.

• In the case of fire, evacuate the woods. If that is not possible go to the creek and return to

camp along the bank of the water.

• Stay on the obvious paths in the woods. Prevent destruction of plants and trees.

• If you notice any poison ivy or other things in the woods that may be harmful to our

campers, notify the Director immediately.

• Upon leaving the woods, brush off from head to toe to remove any insects. Have your

fellow campers brush off your back.

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TICKS

‘Tick Checks’ will need to be done EVERY time you leave the woods. You will need to have campers

check themselves, as well as their fellow campers, with your guidance and observations. Ticks move

fast and will migrate to warm damp places of the body. Waist lines, back of knees, arm pits, behind the

ears and the groin are a few of their favorite places. If a tick needs more than a brush off to be

removed, please bring the person to the health center for detailed tick removal.

THE POOL

During the camp sessions all campers are evaluated for their swimming level by the swimming

instructors. A camper must be able to demonstrate an adequate swim level in order to participate in

deep water activities. All staff members will be evaluated during Pre-camp. Only those staff members

able to demonstrate adequate skill and endurance will be allowed to swim in the deep end, or

accompany water related trips. We ask that you know your own limits and act responsibly at our pools.

All Counselors are expected to get into the water and be where the action is during their groups

designated swim time. Counselors will give the pool staff their full support while at the pools.

THE CHALLENGE COURSE

The Challenge Course is a great way for your campers to learn about working as part of a team as well as learning to push themselves to the limits. The Challenge Course is loads of fun but can be dangerous if used improperly. The elements are only to be used when an approved facilitator is there to take a lead with the group.

CAMP VEHICLES

Prior to utilizing camp vehicles for transporting campers you will be asked to prove that you have a current U.S. Driving License, are at least 21 years old, have an understanding of safety and emergency procedures, have a familiarity with the type of vehicle you are driving, and demonstrate safety while training with one of our Directors. Your driving record will be checked prior to being allowed use of camp vehicles. When you are driving a camp vehicle, all riders must be wearing seat belts. A camp vehicle is never to be driven unless everyone has their seat belts fastened. Vehicle capacity may not exceed the number of working seatbelts. Campers and staff must never be transported in vehicles not designed for passengers- i.e. the back of a pickup truck, lawn mowers, etc. Only camp owned and approved vehicles shall transport campers.

TIME OFF FOR STAFF LIVING ON SITE

Counselors who have the night off must be back in camp by 12:00 midnight unless otherwise

prearranged. During most weeks, Counselors will have three nights off, between Monday and Friday

beginning at 6:00pm. We reserve the right to adjust time off based on scheduling and program needs.

There is a staff lounge available for staff use during time off. During the camp day the staff lounge is

OFF LIMITS. It is the responsibility of the staff to keep this area clean. Any food items in this area

must be sealed in plastic "rubber maid" type containers to keep the

animals out. We recommend that you label everything! There is a TV,

VCR, DVD player, stereo, and more, available for the staff on their time

off. Each night the staff lounge will close no later than 12:00 midnight.

The staff lounge is off limits to all campers!

Counselors living on site must sign in and out as they come and go from

camp property. Counselors not living on grounds are welcome to "hang"

“Coming together is a beginning. Keeping together is progress. Working together is success.” –Henry Ford

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and enjoy the lounge as well, when not on duty, after they check in at the camp office. Counselors

leaving camp unauthorized may be dismissed.

COUNSELOR VISITORS

If someone arrives at camp to see you, they will park in the designated visitor area and report to the

office. If you are expecting a visitor, instruct them to use the visitor parking next to the office. Unless

special arrangements are made with the Directors in advance the only places a person visiting a

Counselor are allowed are the Office, and the Dining Hall. Counselor visitors are allowed only with

prior approval of the Director.

OUT ON THE TOWN

There are lots of things to do in Charlottesville and throughout the

Virginia area during your time off. There are mountains, hiking,

climbing, shopping, the beach, visiting Washington DC, Thomas

Jefferson's home (Monticello) and so much more. On most nights

we will provide transportation to town. If you desire to use this

service, please make arrangements with the staff member in charge

that night. Laundromats in the area are within walking distance

from other shopping and restaurants. We encourage you to explore

the area.

WE STRONGLY RECOMMEND THAT WHEN YOU GO OUT, YOU GO OUT WITH OTHERS. There

is always someone else with the same time off you have, get to know one another. There are always

plenty of Counselors with cars at camp. Ask them for rides to town and back, even though they're

going your way, it's appropriate to pitch in some money for gasoline.

WHEN YOU GET BACK TO CAMP

When you return from your time off, come to the camp office and sign in. This way we will know you

are back on camp property. In most situations you will go to the staff lounge or back to your cabin after

signing in. The other places you might go is to take a shower or to the Dining Hall. BE RESPECTFUL

AND ALLOW OTHERS TO REMAIN ASLEEP.

STAFF ON GROUNDS

When the campers leave each day, we will have a brief staff meeting with all staff, and then the staff

that live on grounds may have a short responsibility before or after dinner. Jobs will be assigned by the

administrator on duty that day. Jobs may include picking up paper, retrieving equipment, helping in the

kitchen, etc.

THE TELEPHONE

Staff will be able to use the telephone Monday- Friday between the hours of 5:45pm and

7:30 am, or other times when staff are off duty or in emergencies. All outgoing calls

must be made from the designated phone with a calling card. These are also the only

times Counselors will be called to the phone. Messages will be taken. Inform anyone

who is calling you the camp phone number is 434.293.2529. Because of the number of

staff who want to use the phone, calls should be limited to 15 minutes if someone is waiting. Messages

can also be faxed to you: 434.293.2235 or emailed to [email protected].

PERSONAL USE OF ELECTRONICS

While on duty, Triple C Camp Staff members’ number one priority is to care for the children. At no time while on duty are camp staff members to be using cellular phones, personal portable music devices, or other personal entertainment electronics. Staff members are to leave their cell phones and personal

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electronics in their car, living space, or in the lockbox in the office; these items should remain in these spaces throughout the camp day. Each Staff member is expected to carry or wear a watch.

Internet use is prohibited during camp hours. The mention of or the inclusion of pictures and/or

text relating to Triple C Camp, Triple C Camp staff and/or campers is prohibited on all internet

blogs, and social networks such as but not limited to MySpace, Facebook, etc… This is required

in order to protect the safety of our staff and campers. Please keep in mind that many camp

families have access to these sites and have the ability to view your postings. Texting with

campers is prohibited.

USE OF EQUIPMENT AND FACILITIES

Counselors will be trained in the use of most camp equipment. Staff members are welcome to use the facilities during time off once they have obtained permission. Please make sure you know how to properly use any equipment you may take out. Put it away properly when you have finished. If you bring expensive items to camp, you do so at your own risk. The campers may (by choice, not recommended by the camp) bring expensive equipment to camp. We suggest you do not borrow camper's equipment. If you do and something breaks, you will be responsible to replace the item immediately. If you are financially unable to replace the item, camp will replace it and the cost will be deducted from your pay.

PAYROLL

Pay is confidential as stated in all employee agreements. Payroll will be done thru direct deposit for U.S. resident (non-international) staff. Valid checking or savings account will be required. With the exception of the first pay cycle, all other pay cycles are based on a two week period. The last paycheck will be direct deposited to staff (not living on site) on the first business day after the last day of camp. This will be done after all areas of camp have been cleaned, inspected and are back in the same (or better) condition than they were found at the start of the summer. On site staff will receive their final paycheck upon departure. Keeping all areas of camp clean throughout the summer will help save us time at the end. International Staff will have access to funds on the same pay period cycle. More detail will be covered in onsite staff meeting.

SAFETY IN CAMP!

VISITOR PROCEDURES The most important thing at camp is SAFETY! Safety takes on many forms. The staff at camp has the pleasure of knowing all other staff members. When an adult is on the camp property who is not a staff member, that adult MUST have checked in at the camp office. Checking in at the camp office, involves verification of identity, validating their purpose and an “ok” to be on camp property. The visitor will sign into a Visitor Book and receive a bright orange sticker with their name and date. The

sticker MUST be worn by all visitors. If an adult is at camp and not wearing a sticker, it is the responsibility of ANY staff member to welcome them to camp with a firm hand shake, look them in the eye and direct them to the camp office. If the staff member and adult are in sight of the office,

“The pursuit, even of the best things, ought to be calm and tranquil.”-Cicero

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please direct them to the camp office. If the camp office is out of sight, please escort them to the camp office and once there, introduce the visitor to the staff member on duty in the camp office. This procedure will raise our level of safety for all campers. EMERGENCY PROCEDURES The effectiveness of any emergency depends upon the preparedness of the people in charge (the

counselors) and the familiarity of the campers as to what is expected of them at such a time. During

the first day of each week of camp, counselors will acquaint campers under their supervision with the

procedures to be followed in the event of a fire, severe weather conditions, etc.

Campers need to understand the necessity for orderliness and quiet during any emergency practice.

We will insist on no talking and no running. The campers are to follow the counselor’s instructions.

Drills will be held during sessions: all camp personnel and campers should be familiar with emergency

procedures.

GENERAL EMERGENCY GUIDELINES

1. Remain calm in case of any emergency.

2. Remove campers from immediate danger, keep your group together, calm, quiet, and walk to the

designated meeting point (flag pole). COUNT YOUR CAMPERS!

3. Follow the procedures outlined below as you handle the emergency.

4. Keep the safety of your campers foremost in your mind.

5. Any staff members that are not directly responsible for campers report to the front of the dining hall

for further instructions.

6. Directors will make decisions as how any additional issues during emergencies will be handled.

7. Administrative assistant will bring camper and staff attendance, parent contact information and

health care supplies should implication of emergency action plan become necessary.

TO ACTIVATE EMERGENCY RESPONSE TEAMS, DIAL 911!

SEVERE WEATHER/SHELTER-IN-PLACE

You will be notified when severe storm warnings, tornado watch or warnings are in effect. This will be

an announcement from the camp PA system, or 3 short blasts from a car or bus horn. If conditions

warrant, campers should bring their belongings. Remain indoors until you are notified that the severe

weather warnings are no longer in effect or you are told by a Director that it is safe to resume activities

out of doors.

If you are caught in a severe storm while out of camp with campers, seek shelter and call the camp

office as soon as possible to notify us of your location. 434.293.2529

TORNADO

If indoors, you will be notified of a tornado either by a runner or by the 3 short blasts of a horn or siren.

1. Stay away from windows, doors, and outside walls.

2. Have campers form a single line quietly and quickly. Lead campers to an appropriate safe location.

Listen for a Camp Director's instructions.

3. Have children crouch facing the wall with their eyes closed, hands clasped behind their head.

4. Take attendance and report it to a Camp Director.

5. Counselors should remain with their groups until an all clear signal is sounded (one long blast) or

word is given from a Director.

If outdoors, three short blasts of the bus horn will indicate that a tornado has been sited. (Or you may

actually have visual confirmation of a tornados approach.) If there is not sturdy shelter nearby, have

campers lie flat, face down in the nearest ditch or lowest area available; cover head with hands and/or

towel if available. Remember to move at right angle to the tornadoes path. Do not use the bus as a

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shelter. One continuous blast of a horn will indicate that all is clear. Following an all clear signal, all

campers and staff report to flagpole to verify headcount and determine the next events to take place.

FIRE

Prevention

1. No smoking on camp grounds, smoking is not allowed in camp buses, or at any time by

Triple C Camp staff.

2. Appliances should be kept out of campers reach.

3. The Directors or designee will regularly check electric cords and plugs.

4. Combustible liquids should not be stored in camp with the exception of charcoal lighter fluid. Lighter

fluid is to be stored in a cool, dry area that is off limits to campers.

5. Report suspicions of fire to the office or Camp Director immediately.

6. All staff will be familiar with the location, type, and operation of fire extinguishers in camp buildings.

7. Two routes of evacuation from the building should be known to each staff member.

8. A fire drill will be conducted early in the summer.

Fire procedures - Indoors

1. Upon sighting an out of control fire, remove campers from immediate danger of fire.

2. Alert camp office. Sound fire alarm if available, by the 3 short blasts of a horn or siren, or send a

staff member to notify the office. Under NO circumstances should any group of children be left

unsupervised or near a fire.

3. Evacuate campers.

• Escort campers outside.

• Close windows and doors.

• Leave belongings behind.

• Walk to nearest unobstructed exit in a quiet, orderly fashion.

WALK!

• Help should be provided for those campers incapable of moving at

a reasonable speed.

• Escort campers to designated area outside of the building (flag

pole) far enough removed so there will be no interference with the fire department operations.

4. Take attendance and report it to the Camp Director.

5. Wait quietly and await further instructions.

Fire Procedures – Outdoors

1. Remove campers from immediate danger.

2. Alert camp office.

3. Evacuate group to designated area (flag pole).

4. Take attendance and report it to a Camp Director.

5. Await further instructions.

COUNT YOUR CAMPERS!

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SCHOOL BUS EVACUATION

Always follow the drivers lead. They are trained professionals!

If the driver is injured the staff role will include:

1. Secure the bus. Turn off ignition and set parking break.

2. Turn Flashers (hazards) on...located in steering column.

3. Use cell phone to call 911...give as much detail as possible.

4. Remain calm and try to keep others calm.

5. Follow Red Cross First Aid procedures for scene safety.

6. If you see smoke, evacuate the bus to safe off road area.

7. Wait quietly for help.

8. Notify camp via cell phone.

Exiting procedures for evacuation:

Alternate rows beginning with row closest to desired exit. Assist campers at exit to ground.

Remember to remain calm. Emergency equipment, First Aid Kit, Fire Extinguisher and Emergency

Road Triangles are located at the front of the bus near the driver’s seat.

CHALLENGE COURSE EMERGENCY ACTION PLAN

In the event of an accident occurring at any element on the Challenge Course the following should take

place:

• Ropes Facilitator will immediately take charge of the situation; counselors shall remove

all campers from danger (i.e. away from the element). Keep the campers occupied.

• If only one staff member is present send 2 campers to nearest radio or office for

assistance.

• Notify Course Manager and the Camp Director.

• All other Challenge Course activities are to be stopped until further notice.

• Other groups in the area should be removed to other activities and away from the

situation.

• Accomplish necessary First Aid, determine extent of injury, and assess need for

evacuation of injured.

• If evacuation is necessary and victim can be moved safely without aggravating injuries,

take injured to nearest evacuation location, i.e. on the main trail or onto the lower field.

• Maintain care until EMS arrives.

• Complete Accident Report form once EMS has transported injured.

TRANSPORTATION OF INJURED CAMPERS OR STAFF

The Camp Director or designee will notify rescue squad of the need for emergency care via telephone.

At the Camp Director's discretion, a bus or camp vehicle may be used for the transport of injured

campers and/or staff to the hospital. When calling for assistance, list the number of injured, nature of

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injuries, and location of campsite or group. Always transport an injured staff person or camper with a

minimum of 2 staff members.

COUNT YOUR CAMPERS!

LOST CAMPER SEARCH PROCEDURE

TO MINIMIZE THE RISK OF LOST CAMPERS, HEAD COUNTS AND DOCUMENTED ATTENDANCE

WILL BE TAKEN AS THE CAMPERS GET ON THE BUS, AS CAMPERS GET OFF THE BUS,

BEFORE AND AFTER EACH ACTIVITY, AND BEFORE AND AFTER THE GROUP CHANGES

LOCATION. NEVER LEAVE CAMPERS UNATTENDED!

The following procedure will be followed in case of a lost camper:

1. Determine which camper is missing.

2. Follow a routine check procedure by:

• Determine who last saw the camper.

• Determine where the camper was last seen.

• Determine if the camper was alone.

• Send a Counselor to search the area where the camper was last seen.

• Find out if there was a problem at the time the camper disappeared.

3. If a five minute routine check fails to find the camper, notify the Camp Director. Radio

communication will indicate to move all campers and staff to the flagpole. The Director will take

charge. If the Director is not available, the administrative person in charge will take over.

4. If the situation appears serious, the entire camp staff will be gathered for an all out search.

5. Gather campers in central location (flag pole) and assign a few staff to watch the campers. Use all

other available staff for the search.

If after 5 minutes, the all-out search does not locate the child the administration will:

• Send a vehicle each direction on RT. 20

• Call the police

• Call the parents

Continue search until camper is found.

FACILITY EVACUATION PLAN

ALL SITE EMERGENCY

1. Remove campers from immediate danger.

2. Alert a Camp Director using runner.

3. Evacuate group to designated area (flag pole).

4. Take attendance and report it to a Camp Director.

5. Await further instructions.

In the event it becomes necessary to evacuate the camp facility all groups will meet at the flagpole to

Receive direction from the camp Directors.

COUNT YOUR CAMPERS!

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Bus Evacuation: If campers are to be driven from the site they are to ride their normal bus, campers

dropped at camp are to ride the “back up bus” with staff. The Mini bus will be used to transport ancillary

staff and animals. The buses will then meet at PVCC in front of the Dickenson Building. Attendance will

be taken by bus captains and cross referenced to daily attendance.

On foot Evacuation: If campers are to be removed from the camp facility on foot they will walk in cabin

groups with one counselor on each end of the group. The cabin groups will be lead to the creek and

then walk in or along the creek (based on the situation) in a southbound direction away from Triple C

Camp, to the property adjoining camp on the southern border.

Administrative assistant will bring camper and staff attendance, sign in and out book, parent contact

information and health care supplies should implication of emergency evacuation plan become

necessary. The staff which carry radios will continue to have their two way radios as well as Camp

Administration will have cellular phones. In the event cell phone reception is not available a designated

staff member will be sent as a “runner” to the designated neighbor to notify authorities.

EMERGENCY COMMUNICATION PROCEDURES

AT CAMP

Telephones in office are available for emergency communication. Local emergency numbers including

police, fire, and rescue are posted next to all phones.

OFF CAMP

On field trips, Administrative Staff will determine location of telephones and emergency stations. This

information will be passed on to staff and campers. Cell Phones and First Aid Kits are required for all

out of camp trips.

VEHICLES

1. All camp vehicles will travel with a Cell Phone for communication with

camp and emergencies, Vehicle Emergency Information, First Aid Kit and

Emergency Equipment.

2. If a bus breaks down or has a problem, the Driver/Bus Captain will notify the

camp office immediately by phone. A Director or designated person in

charge, can then relay a message back to the bus and follow necessary

procedures to handle the problem.

INFORMING PARENTS

In the event that there is an emergency, such as a bus breakdown, delay, bad weather, etc., the

following procedures will be in operation so that parents can be informed and act accordingly:

1. Bus breakdown and delays while en route to or from camp:

• The Bus Driver/Bus Captain, using the cell phone will call the camp office.

• Camp office will call parents.

2. Bus breakdown, delay, or tornado warning before buses leave camp:

• The camp office will begin parent calls.

In both of the above cases, telephone use will allow one phone to be open at all times to receive

incoming calls.

MEDIA

The only person authorized to talk with the media is the Camp Director(s).

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IT'S TIME

Well, you have just read a summary of some pretty heavy, serious stuff. Being a camp counselor at

Triple C Camp is an incredibly responsible position. Before you get concerned, please, remember to

have fun. Yes, being a counselor at Triple C Camp is FUN.

Try to be the best Counselor and best person you can be. Nobody is perfect. We are looking for the

effort.

Please, always, remember the campers' safety is our number one concern.

Wherever we are, whatever we are doing, our campers'

well-being must be foremost in our minds.

Triple C Camp

General Job Descriptions

Kitchen Staff: Works directly with the cook to prepare meals, snacks and keep the kitchen and dining hall in an

appropriate condition based on the direction of the Director.

Cook: Works directly with the Director to plan meals, snacks, prepare and order food and make sure campers

and staff have a well balanced diet that corresponds to the Virginia child care licensing requirements.

Transportation Staff: Works directly with the Director on bus and van routes and the safety, maintenance and risk

management of the Camp vehicles.

Facility Management Staff: Works directly with the Directors to maintain and enhance the camp facility and

grounds.

Counselors: The Counselor plans for, guides, and supports the campers’ participation in the Day and Overnight

Camp Programs. Counselors identify and meet the campers’ needs.

Specialist: A Specialist teaches & supports specific skills to various camp groups, acts as a resource for

Counselors, and coordinates special events which focus on their specialty.

Health Care Staff: The Health Care Staff works directly with all camp staff members to provide a healthy camp

community. Health Care Staff members will assist with medication distribution, first aid, preventative health care

and illnesses.

Administrative Assistant: The Administrative Assistant works directly with all camp staff members, campers and

families to provide flow of information and record keeping accuracy.

Assistant Director: The Assistant Director helps plan, direct and support all aspects of camp programs, camp

administration, and camp staff.

Director: The Director supports, guides, and directs the Specialty Staff, Kitchen Staff, Health Care staff and

handles the business administration.

Director: The Director plans, develops and administers the summer program, related recruitment activities, and

supervises hires and recruits staff and directly supports the Counselors and Transportation staff.

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