Staff Computer Training

Exchange 2003: More User Friendly

Vicki Hecht

Cherry Delaney

ITaP LuncheonOctober 14, 2003

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Benefits for Purdue

Architectural design that offers hardware redundancy – Each set of mailbox clusters will consist of an active and passive node. Any hardware failures on the active node will cause it to fail over to the passive node.

Load-balanced front end servers – The front end servers will consist of a load-balanced cluster. All connections (OWA, IMAP, POP, SMTP) will be distributed among these servers. If one server fails, the connections will be distributed to another machine.

Decrease in maintenance – The redundant architecture will allow patches to be deployed to one node at a time, while it is inactive. Then the activity will be failed over to the patched node so the other server can be patched.

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Benefits for Purdue cont.

More feature rich OWA client – The Exchange 2003 OWA client offers spell check, Rules Wizards, Deleted Items Recovery.

Exchange 5.5 will no longer be supported

The ability to provide a Service Level Agreement for Backup/Restore

Accounts will be synched with career account information – Users Active Directory Account will be in synch with their career account. A password change in Active Directory will synch to all other centralized systems.

Increased connection security – The Exchange environment will require secure connections to make the environment more secure.

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Client Outlook Doesn’t Change

Outlook on your computer at workwon’t look any different.

What doesn’t change????

The Signature on your computer at work is stored on that computer.

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What Does Change?

Log on through Internet at https://exchange.purdue.edu

Domain name is used for Username – onepurdue\purdue alias

Use usual password to logon

OWA looks like Outlook 2003, no matter which version you are using on your machine.

Exchange 2003 allows greater functionality of Internet connection through OWA

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Added Features!

Spell Check

Tasks

Mark message as read/unread

Use a default signature – this resides on the server, not the desktop computer/client piece

Can add a recipient to contacts from message

Rules editor for creating server-based rules from existing messages

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Added Features Continued

Keyboard shortcuts – Ctrl + R for replyCtrl + Shift + F to forward a message

To mark a message you've previously opened as unread, select the message, and then press Ctrl+U.

Can flag messages for follow-up

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Junk Mail Filtering

Exchange 2003 has spam filtering!!!

Identifies likely junk mail and sends it to Junk mail folder

To add the sender of a message to your Safe Senders List, right-click the message, and then select Add Sender to Safe Senders list.

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Options – Default Settings

Out of Office

Messaging Options

Reading Pane Options

Spelling Options

Email Security

Privacy and Junk E-mail Prevention

Date & Time Formats

Calendar Options

Reminder Options

Contact Options

Password

Recover Deleted Items

stop

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How to Work in OWA

Change Viewing Options

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Resolve Name

When sending a message, type in the name or initials, then click the Resolve Names icon. It will select the most likely match. You can then choose the correct name.

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Select Correct Name

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New Button!!

Allows options besides email messages.

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Add New Folder

Have the Inbox as the active folder to add a new folder for organizing email messages.Select the Folder text.

Type In the Folder name

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Attachments

This shows an email with attachments and the warning they may contain viruses.

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Attach a File

Select theBrowse buttonto find the file –then click the Attach button to insert the file.

Select the Attachments: button from the email window.

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File Attached

Once the file is attached, return to the email window and the attached file willbe viewed next to the Attachments: button.

If this is the wrong file, Select Attachments: button again and remove it in the attachment dialogue window.

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Remove an Attachment

To Remove an attached file, select the radio button,then click Remove

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Calendar

Can view one month in Navigator section

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Appointments/Meetings

Can set an appointment or create a meeting from the same window.

You can set a recurrence pattern for an appointment or a meeting.

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Tasks

Can create tasks, view them different ways.Can set it to remind you of the task

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Notes

Notes can also be added with reminders

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Public Folders

May not have permission to see all files.Click back button or close button to return to logon screen.

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Rules

Server Side RulesMake sure to Save and Close

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Rules Wizard

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Options

This message containedHTML content. A rule is set to block that portion of the email.

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Options

Make sure to enable Junk Mail filtering. Once selected, make sure to Save and Close.

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Unblocked Content

HTML Contentthat was blocked.

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Safe Senders/Domains

Select email addresses or domains

considered to be safe and add to the list.

3 choices1. Safe sender2. Safe recipient3. Blocked sender

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Upcoming Resources

The Staff Computer Training Web site will have a Tips page on how to use the new OWA for referral. Please check our website at: http://www.itap.purdue.edu/training/SCT/selfStudy.cfm