sr solutions corporate trainingsrsolutions.org/pdf/corporate-training.pdf · dedicated and...

SR Solutions Corporate Training

Twelve years of growing and still counting, SR Solutions has emerged as one of the best Corporate training organizations over the last decade.

SR Solutions‟ Corporate training programs provide comprehensive and integrated solutions on various aspects of Behavior and Soft Skills, empowering individuals to be impactful, dynamic and efficient professionals.

Our soft-skill training programs aims to pump up the employees into productivity powerhouses who can employ their life skills to better their performances.

Why SR Solutions Training

Dedicated and Customised Trainings to meet your requirements

Ability to handle corporate training requirements in short span of time

Both Onsite and Offsite training

Delivery on Time with High quality training

Ability to handle any number of employees starting from 1 to 300

Interventions offered in 100+ Modules

Complete training cycle including TNA & Post Training Evaluation

Equipped with a team of highly qualified professionals

Our Most Preferred Interventions

PERSONAL EXCELLENCE

COLLEGE TO CAREER

CONFLICT RESOLUTION & MANAGEMENT

CREATIVITY & INNOVATION

EMOTIONAL INTELLIGENCE

SIX THINKING

HATS

Interventions- 2020

Back In Control

ANGER MANAGEMENT- BY HQ/SQ

Towards Profit

SELLING RESURGENCE

In –House Professionalism

INTERNAL SERVICE LEVEL AGREEMENT

Train Your Brain

ANALYTICAL SKILLS

Factor For Success

BUILDING BETTER WORKING RELATIONSHIP

The Necessary Skills

HR FOR NON-HRs

College To Career

Needs

•Transition from campus to work life proves to be a major stumbling block for many new hires.

•There are unspoken nuances and social norms that many graduates are completely unaware of and adjusting to a professional environment can be extremely challenging as also traumatic to a few.

Course Coverage

•Business Etiquettes for professionals.

•Learning about communication patterns.

•Communicating with the team and customers for a win-win situation.

•Getting adapted to corporate norms vis-à-vis campus.

Impact

•The participants will be more open and motivated to take any challenge with a positive attitude. They will have a take charge attitude.

•Will have ownership and motivation at work.

•They will learn how to be purposeful action taker and how to overcome disappointments if they have to face any.

•Learn that teamwork is a organizational reality in today‟s Corporate world..

How Do We Do It

•SR Solutions‟ C2C Program is tailor-made training programs catering to your needs.

•The program ranges from 1 day to 6 days as per your requirements.

•An interactive session that includes practical and learning activities specially customized for you... by us ... bringing out the best and grooming your young professionals to contribute for your organizations growth.

Personal Excellence

Needs

•Personal Excellence is the path to our success at work, at home, and in life in general.

•The word excellence is the quality of excelling, possessing good qualities in high degree.

•It‟s about developing a winning mindset that says “I want to be great at what I do

Course Coverage

•Communication Skills

•Team work

•Dealing with Customers – Under strict rules & strict deadline

Impact

•A specially designed Personal Excellence Training Intervention by SR Solutions helps create positive impact on the participants.

•The participants will be able to ignite motivation in & around themselves and open new thinking patterns.

•Learn that teamwork is a organizational reality in today‟s Corporate world.

•Understand that customer has only one person to look up to – which is you!.

How Do We Do It

•SR Solutions‟ Personal Excellence Program covers the major areas for training that are necessary for professional as well as personal life too.

•The program ranges from 2 days to 4 days.

•An interactive session that includes practical and learning activities specially customized for your staff. The session consists of many activities that puts participants in real life situation & helps them to derive their self – learning.

Six Thinking Hats

Needs

•Six Thinking Hats provides a framework to help people think clearly and thoroughly by directing their thinking attention in one direction at a time.

•It is a powerful tool that facilitates productive: critical thinking, collaboration, communication, and creativity.

•It enables each person's unique point of view to be included and considered.

Course Coverage

•Creative thinking and decision- making

•The revolution in thinking - The Thinking Hats

•Mystery of all thinking hats

•Hats for or against?

Impact

•Maximize productive collaboration and minimize counterproductive interaction/behavior.

•Consider issues, problems, decisions, and opportunities systematically.

•Use Parallel Thinking as a group or team to generate more, better ideas and solutions.

•Stimulate innovation by generating more and better ideas quickly.

•Go beyond the obvious to discover effective alternate solutions.

How Do We Do It

•SR Solutions‟ Six Thinking Hats Training is what makes all the difference.

•Our sessions include case studies, questionnaires and role plays that are intrinsic to the training program.

•The program happens to be for 2 days.

•At the end, we will help you gather all the learning from the program and send them back to your staff with a twist.

Conflict Resolution & Management

Needs

•Conflict is an inevitable part of work. We've all seen situations where people with different goals and needs have clashed, and we've all witnessed the often intense personal animosity that can result.

•The issues resulting in a conflict must be controlled at the right time to prevent the eruption of a big fight.

•Conflict management plays an important role everywhere, at work places and even in our personal lives.

Course Coverage

•How communication fuels and dowses conflict ?

•Conflict Creators or Conflict Solvers

•Conflict – Healthy or unhealthy in an organization?

Impact

•The participants will be able to identify the root cause of the conflict situations.

•Learn and adapt different ways of disagreeing with others.

•Apply effective communication patterns to resolve conflicts.

•Handle difficult situations smoothly.

•Take their stand without being harsh or conflict creators.

•Take learning from various healthy conflicts occurring at workplace.

How Do We Do It

•Our Conflict Resolution & Management training begins with a „Dip‟ for Managing Self followed by energetic and unique Ice breaker developed by our young facilitators.

•The session will include guided discussions, learning activities, role play and simulations.

•At the end, we will help you pen down your conflicts -- intra & inter – and will look forward for the solutions / resolutions written just under them.

Creativity & Innovation

Needs

•Creativity and innovation within a well-run companies have always been recognized as a sure path to success.

•Stimulating creativity and exploring completely new and unknown before territories lead as result to increasing the productivity of the organization.

•Encouraging the employees to think outside of the box and giving them time and resources to explore new areas for innovative ideas is the key to cost-effective business solutions.

Course Coverage

•Creativity is equal to Innovation or Creativity vs. Innovation.

•Creativity – Most Crucial factor for success.

•Can Creativity & innovation be learned?

•The Creativity Gap

Impact

•Use a wide range of idea creation techniques.

•Create new and worthwhile ideas (both incremental and radical concepts).

•Elaborate, refine, analyze and evaluate their own ideas in order to improve and maximize creative efforts.

•Be open and responsive to new and diverse perspectives; incorporate group input and feedback into the work.

•Demonstrate originality and inventiveness in work and understand the real world limits to adopting new ideas.

•View failure as an opportunity to learn; understand that creativity and innovation is a long-term, cyclical process of small successes and frequent mistakes.

How Do We Do It

•We help organizations develop creativity, innovation and leadership capabilities.

•Creativity is not the mystical attribute reserved for the lucky few; everyone has creative potential.

•Creativity is a skill everyone can develop with practice and a process you can manage.

Emotional Intelligence

Needs

•Academic intellect isn't enough.

•Technical proficiency doesn‟t win the prize.

•Emotional intelligence taps into a fundamental element of human behavior that is distinct from your intellect.

•People with higher emotional intelligence find it easier to form and maintain interpersonal relationships and to „fit in‟ to group situations.

Course Coverage

•Emotional Intelligence : Learning a different „SMARTS‟.

•Understanding Thinking, Feelings, and Acting.

•Introducing EI Competencies.

Impact

•Regulate own and the others‟ feelings and emotions effectively, distinguish among them and use this information to lead our thoughts and performances.

•Point out the emotions and their complexity and analyse the relations between the emotions and their effects.

•Become flexible and open to the opinion of others, resolve conflict and reach consensus and cohesion amongst the team members.

How Do We Do It

•Our approach combines instructor led training with experienced and energetic facilitators combining experiential activities and business simulations to achieve real time improvements.

•All sessions include intensive management games and exercises to reinforce the concepts so discussed.

•Case Studies are intrinsic to every session.

•Sessions will be an eclectic mix of questionnaires, role plays, slide shows, videos etc. to reshape the Learning Curve.

Back In Control Anger Management By HQ/SQ

Needs

•Do you feel constantly frustrated and angry no matter what you try?

•Does your temper cause problems at work or in your relationships?

•Being angry can waste a lot of time & prevent people from achieving all that they can in the workplace.

Course Coverage

•Don‟t make me angry: Defining Anger.

•Managing the Anger.

•How it all happens: The Anger Process.

•How anger affects your perceptions.

•Tools for communicating better.

•It‟s time to take a grip: Taking Control

Impact

•Gain a better understanding of anger and the natural anger cycle.

•Gain insight into the "fight or flight" response that triggers anger.

•Understand the realities of anger.

•The participants will be able to recognize how anger affects their bodies, their minds, and their behaviors.

•Control their emotions when faced with other people‟s anger.

•Discover some productive ways of "blowing off steam“.

•Learn how to improve home and work life by managing anger better.

How Do We Do It

•SR Solutions Anger Management training begins with a „Dip‟ that gives an initial talk on „the anger‟ followed by energetic and unique Ice breaker developed by our young facilitators.

•The session will include guided discussions, learning management activities, role play, PowerPoint and simulations.

•At the end, we help you pen down an action plan to instruct your anger to create productive ways to blow off because it‟s time to come „back in control’.

Towards Profit Selling Resurgence

Needs

•Selling is a wonderful profession when approached ethically, constructively and helpfully.

•Sales department is the key driver of success in every organizations.

•Sales training can help salespeople develop and practice the skills they need to succeed and increase their confidence level and this intervention aims at doing so.

Course Coverage

•The psychology and principles of selling.

•First impressions – matters the most!

•Traits of successful sales people.

•Everything begins with Attitude!

•Personal Development as a sales professional.

Impact

•Really understand prospect needs by conducting a needs analysis.

•Learn to manage the sales process by understanding where the sale is & how to keep the momentum moving forward.

•Learn how to handle objections professionally & effectively.

•Master highly effective closing techniques.

•Learn to follow-up to develop long-term relationships & future business.

•Set goals that motivate.

How Do We Do It




In-House Professionalism Internal Service Level Agreements (SLA)

Needs

•A formal SLA creates a truly professional business relationship between “provider” and “client” and serves as a model for other departments within an organization.

•Internal SLAs can be used to define requirements for everything from help desk services to network performance and availability, application performance and availability, and internal processes.

Course Coverage

•Principles & functions of SLAs

•Keys elements of a SLA

•Drafting your SLA

•Managing the in-life SLA

•Using a Scorecard Approach to SLA Management

Impact

•Aligning the SLAs with the objectives of the business.

•Encompassing KPI‟s into the SLA documents.

•Determining whether the deliverables of the SLA can be linked to the KPI‟S.

•Measuring SLA performance.

•Dealing effectively with non- performance.

•Highlighting the basis to reward good performance with service credits.

•Managing changing requirements for streamlined management.

•Strengthening the management of the transition of services when terminating an SLA.

How Do We Do It

•HR Outsourcing is our forte & we at SR Solutions aims at providing critical services to our clients.

•We work by bridging the gap and brining together our expectation & our client‟s expectation to bring fruitful results.

Train Your Brain Analytical Skills

Needs

•Analytical thinking skills are critical in the work place.

•They help you to gather information, articulate, visualize and solve complex problems.

•With analytical thinking, you use facts to support your conclusion and train of thought.

Course Coverage

•Thinking styles

•Functions of the brain

•Fact vs. opinion

•Sources of information

•Information bias

•Drawing conclusions

•Justifying actions

•Evaluating options

•Balancing perspectives

Impact

•By the end of this intervention, the participants will be ready to analyze data and information, drawing out key facts and figures to aid decision making.

•Collect and collate reliable and relevant information from a variety of sources.

•Identify connections, patterns, relationships and links between data.

•Draw conclusions from the analysis.

•Balance perspectives when setting direction.

•Use alternative ways to interpret information.

How Do We Do It

•SR Solutions Analytical Skills is what makes all the difference.

•Our sessions include case studies, questionnaires and PowerPoint presentations that are intrinsic to the training program.

•The program happens to be for 2 -4 days & can accommodate 30 participants.

Factor For Success Building Better Working Relationships

Needs

•Human beings are naturally social creatures – we crave friendship and positive interactions, just as we do food and water.

•This intervention will give you the ability to establish, sustain, and leverage relationships, networks and partnerships with employees, stakeholders and the general public in order to achieve goals and objectives.

Course Coverage

•Group dynamics

•How to win friends and influence people Seeking common ground

•Barriers that impede interdepartmental communication

•Contributing to interdepartmental meetings

•Identifying and caring for stakeholders and clients

•Building collaboration

•Networking

•Knowledge sharing

Impact

•By the end of this session, participants will be able to communicate more effectively with others.

•Realize the importance of establishing mutually beneficial relationships.

•Respond and relate to people inside and outside the organization.

•Encourage collaboration and gain trust and support.

•Foster goodwill between groups.

•Find common ground and tries to solve problems.

How Do We Do It




The Necessary Skills HR For Non-HR Managers

Needs

•HR isn't just a department.

•Everyone deals with employees and people related issues, especially anyone in a managerial or supervisor position.

•This training course deals with the HR issues that many managers and supervisors are expected to deal with as part of their jobs

Course Coverage

•An overview of strategy and its relevance to HR.

•Linking company strategy with HR strategy and goals.

•HR working as a strategic partner.

•Definition and objectives of HRM.

•The main functions in HR.

•Characteristics of effective HR management.

•Recruitment and selection.

•Learning and development.

•Performance management.

•Basics of Employee Relations.

Impact

•After attending this intervention, participants will have a solid foundation of HR knowledge enabling you to manage your staff more effectively and be a true business partner.

•Describe the main functions in HR.

•Identify the roles and responsibilities of human resource specialists.

•Understand the basics of Employee Relations.

How Do We Do It

•We as HR consultants understand the need & role of HR in an organization.

•Through our continuous training sessions, we aim at developing the most important part of the organization – the HR– for the betterment for the entire staff.

•Our training sessions put the participants into real life experiences that trained them & help them to develop in every aspect of HR.

And Many More Programs…

The Art of Negotiation

Interpersonal Skills

Leadership Excellence

Time Management

Critical Skills for

Sales Profession

als

Business Presentation

Skills

Self- Management

Skills

Team Building

Personality Development

Developing Sensitivity – Cross

Cultural Communication

Managers & Managing

(Managerial Skills)

Our Signature Programs

Funtooshtic

•Funtooshtic is a trademark

Corporate Fun Program designed and delivered by experts from SR Solutions. It is a chilled out event where employees get together and take a break from talking shop. It has fun based activities that so bring about the best in the team and make them communicate and bond better!

INNACT

Innovation & Action

•A new programs by SR Solutions ...

•Entering into the world of students to make them life ready!

Cross Cultural Communication for Expats

•A Special program for expats developed

by SR Solutions that focuses on cultural sensitivity occurring within various

nationalities.

sr solutions corporate trainingsrsolutions.org/pdf/corporate-training.pdf · dedicated and...

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