squirro xy insights corporate presentation · 2018-03-07 · sensitive, actionable leads o...
TRANSCRIPT
1Squirro – © 2018 Nektoon AG
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2Squirro – © 2018 Nektoon AG
WEBINAR HOSTSMichael HubrichPresident Sales
Prior to joining Squirro, Michael was the Senior Vice President CEC, Middle & Eastern Europe, for SAP Hybris CEC (Customer Engagement & Commerce).
Leon Saunders CalvertGlobal Head of M&A and Capital Raising
Leon runs the Capital Markets & Advisory business at Thomson Reuters where we service M&A and capital raising professionals with data, news, insights and workflow tools to allow them to provide expert advice and deal execution for companies and government institutions.
Miguel RodriguezVP Customer Success & Consulting
Miguel is VP Customer Success & Consulting at Squirro and has been successfully supporting companies in the implementation of data science applications for many years.
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AGENDA
09:00-9:10 GMT Webinar Introduction Michael Hubrich
09:10 – 09:20 Squirro Survey presentation‘Understanding data to drive profitability’ Miguel Rodriguez
09:20 – 09:30 Innovation and Digitization in Financial Services Leon Saunders Calvert
09:30 – 09:45 Challenges and opportunities of using Artificial Intelligence in FS Miguel Rodriguez
09:45 – 09:55 Questions & Answers Michael Hubrich
09:55 – 10:00 Closing comments Michael Hubrich
DATA – The world’s most valuable resource
Michael HubrichPresident Sales
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IT DOES NOT COME AS A SURPRISE
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DATA CHALLENGES
Silos Compliancy
Sources Security
Relevancy Timeliness
Availability Connectivity
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UNSTRUCTURED DATA
95% 1%
Of data is “dark data”(unstructured data)
Is used for decisions
Decisions have to be made based on all available data
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ACTIONABLE INSIGHTS
▪ Meaningful data, available at the right time to the right person, will permit the perfect next best action
▪ Companies that base their decisions on actionable insights are more likely to report higher YoY growth
TABB Group FinTech Survey
Miguel RodriguezVP Customer Success & Consulting
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AWARENESS / IMPLEMENTATION
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IMPORTANCE OF DATA SOURCES
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EXISTING MANUAL RESOURCES
• AI/ML is an expansion of data analysis rather than a labor saving effort. • All were willing to devote substantial full time resources to improving an AI
system within their banks.
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360° CLIENT VIEW
• Managers of flow-based products were more likely to want real-time customer insights.
• Transactional products favored depth of insight over raw speed.
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EVENT TO WATCH FOR
Respondents tended to be equally interested in all types of equity-moving events.
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CONSUMPTION OF AI RECOMMENDATIONS
• Respondents were overwhelmingly negative on standalone dashboards –workflow integration is a must
• Mobile was also seen as less important since most customer analysis and relationship management is done from the desk
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REVENUE IMPACT
• Enthusiastic about the potential of AI/ML solutions to drive revenues • Revenues are a function of business type; flow-type businesses have smaller
per-deal revenues but larger transaction volume • AI/ML was seen as increasing the number of deals rather than deal size
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POTENTIAL IMPACT OF AI BY DEAL SIZE
• Customers overwhelmingly agree that small, previously overlooked deals can have improved visibility by being highlighted by an AI/ML automated system
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CONCLUSION
▪ Market drivers comprehensively point to a future driven by analytics and
AI
▪ Size and scope of data to analyze and understand growing exponentially
year after year
▪ Massive, affordable compute available from the Cloud
▪ Service providers may offer path to get ahead of the curve
▪ Holistic 360 degree view of data to inform workflow and decision making
is the key to future profitability
Digitization in BankingInnovation for Institutional Financial Services
Leon Saunders CalvertGlobal Head of M&A and Capital Raising
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Digitalisation means more than electronificationWhat are the themes we see across the investment banking technology agenda today?
Automation tools to support banker workflow
INVESTMENT BANKING DIGITALISATION
Driving workflow
efficiency by bringing 3rd
party content into the
same screen real-estate
as CRM data
Using big data tools to tie
these disparate data sets
together to drive new
insights
Using algorithmic
modelling to predict the
next M&A targets and
new securities issuers
Co-mingling of proprietary information and third party
content
Connecting disparate data sets
Using predictive tools to help originate new deals
Financial modelling,
pitchbook creation, and
use of the blockchain
powering the issuance of
new securities / tokens
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THE OPEN PLATFORM
CONSUMERSPROVIDERS
Data Aggregation, Curation
(Standards) and Integration
Developer Tools,
APIs,
Platform Access
Transactions,
Connections,
Communications
Contracting, Billing,
Permission, Network
Distribution
Unique Desktop
Search & Discovery
FinTech Innovation
Analytics & End
User/Machine Tools
Utilities & Service
Creating a fully integrated, open platform business where the global financial community can connect, discover, build
relationships and transact in a safe, effective and efficient way and it’s available today.
Exchanges & venues
Research Providers
Banks & Broker
Reuters and 100s
of independent
news sources
Regulators
1,000s of other
data sources
3rd party
content providers
Central banks
Banks & Brokers
Private Banking &
Wealth Managers
Hedge Funds
& Private Equity
Corporates
Government
Regulators
Asset Managers
Central banks
SquirroNo data. Good Insights!
Miguel RodriguezVP Customer Success & Consulting
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MEET SQUIRROThe first Enterprise Insights Solution
Platform
Squirro is a Cognitive Insights Engine
Squirro delivers AI-driven actionable insights
Products
Customer Insights 360° View, Cognitive Search & Lead Gen
ITSM & Customer Support InsightsAnalytics, Self Service and Support Assistant
Cognitive SearchAdvanced enterprise wide cognitive search
Investors
Company
Global presence in Europe, US and Asia
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COMPANIES TRUSTING SQUIRRO
Top 3 US Bank
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VISION: CONNECTING THE DOTSGet the right information to the right person at the right time
Insights Engine
Insights Layer
SCM ERP SM CRM
Collaboration
Backoffice
Platform
MarketData
▪ Data today is siloed in different enterprise applications with limited data interchange
▪ To turn a system of record into a system of insight, you need to connect the dots
▪ Instead of connecting data you intelligently connect data and extract insights
▪ Cognitive Insights will become the insights fabric of the enterprise, aka nervous system
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AI DRIVEN CLIENT SUCCESS
AI Driven Opportunity Generation:We found an opportunity for you!
AI Driven Opportunity Generation:We found an opportunity for you!
Data Insights:These are the relevant topics!
Data Insights:These are the relevant topics!
Cognitive Search:This is the full client engagement!
Cognitive Search:This is the full client engagement!
Source real estateprojects and matchwith ING customer
360° Customer Viewfor over 200 relation-ship managers
Client specific recommendationand call to action
Top 3 US BankAI Driven Recommendations:Please call this client today!
AI Driven Recommendations:Please call this client today!
Guided search across allcompany data
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END TO END APPLICATION OF AI / ML
Squirro Insights Platform(Gather / Analyze / Act)
Squirro Insights Platform(Gather / Analyze / Act)
Investment Banking InsightsInvestment Banking Insights Institutional Asset Management Insights
Institutional Asset Management InsightsReal Estate Finance InsightsReal Estate Finance InsightsCorporate & Institutional
Banking InsightsCorporate & Institutional
Banking Insights
AI Driven Opportunity Generation & RecommendationsAI Driven Opportunity Generation & Recommendations
CRM + Squirro = Cognitive CRM
Squirro Apps for Corporate Financial Services Artificial Intelligence driven Banking
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▪ Investment and Corporate Banking: for very long a very profitable business
▪ Post 2008:
– New regulatory requirements
– New systems introduced to comply
– Lots of new fast changing data sources
▪ Present: vast amount of time spent on manual work around inefficient old technology
▪ Advances in AI, data science and cloud computing pave the way to new opportunities
▪ Future: AI will change investment and corporate banking
A FAST CHANGING ENVIRONMENTCorporate Financial Services
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INVESTMENT BANKINGSquirro Apps for Corporate Financial Services
Challenges
o Keep winning new businesso Have a thorough
understanding of your clients and their recent actions
o Identify a need for capital ahead of your competition
Solutions
o AI-driven recommendations for potential clients based on recent activity
o Match potential acquirers and buyers for newly issued securities, M&A, etc
o Save hundreds of resource hours of manual research
o Unified search across all dataBenefits
o Source more dealso Increase customer valueo React to opportunities faster and with more agilityo A 360º view of your customers and their needs
Squirro IB App integrated into Salesforce
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Sources
▪ Meeting notes from CRM▪ News Articles▪ 10K/Q Filings▪ Earnings Call transcripts
and Presentations▪ …
AI-driven Recommendations
▪ Potential client leads
▪ Possible transactions
▪ Potential counter-party match for a transaction (funder, M&A, etc)
INVESTMENT BANKINGAI driven recommendations of opportunities
Catalyst Detection
▪ Expansion plans▪ Company exploring a
Merger▪ Company exploring an
Acquisition▪ Company exploring a
Divestiture▪ Company exploring an IPO▪ Plans to raise capital▪ Management changes▪ Capital Structure changes
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CORPORATE AND INSTITUTIONAL BANKINGSquirro Apps for Corporate Financial Services
Challenges
o Find and win new business sorting through vast amounts of corporate data
o Discuss very large transactions without a complete view of the client
o Stay on top of industry trends
Solutions
o Get alerts for new sales opportunities pushed to you
o Match the right products to each opportunity with AI-driven recommendations
o Automatically identify relevant events and catalysts
Benefits
o Increase business opportunities and drive more revenueo Stay ahead of competition with a streamlined research processo Use AI-driven recommendations to deliver personalized service
to every clientSquirro CIB App integrated into Salesforce
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Sources
▪ Meeting notes from CRM▪ News Articles▪ 10K/Q Filings▪ Earnings Call transcripts
and Presentations▪ …
AI-driven Recommendations
▪ Potential client leads
▪ Product recommendations for each client or new lead
CORPORATE AND INSTITUTIONAL BANKINGAI driven recommendations of opportunities
Catalyst Detection
▪ Recent or Announced Expansion
▪ Investment in Assets▪ Company has FX activity▪ Registers branch office in
foreign country▪ Large new win
announcements▪ Plans to raise capital▪ Management changes▪ Capital Structure changes
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REAL ESTATE FINANCESquirro Apps for Corporate Financial Services
Challenges
o Fierce competition over winning new deals and projects
o Fragmented internal and external data sources
o Missed opportunities in developing areas
Solutions
o Generate precise, time-sensitive, actionable leads
o Automated analysis of relevant events across multiple internal and external data sources
o Provide alerts to initiate real estate transactions with AI-driven recommendations
Benefits
o Source new business opportunities and drive more revenueo Improve conversion rates with a greater first-mover advantageo Speed up the process of going from an opportunity to a
completed transaction Squirro for REF App
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Sources
▪ Meeting notes from CRM▪ News▪ Premium Real Estate data
feeds▪ Social Media▪ …
AI-driven Recommendations
▪ Potential client leads -assets potentially needing financing
REAL ESTATE FINANCEAI driven recommendations of opportunities
Catalyst Detection
▪ Upcoming Loan maturities / Refinancing
▪ Tenancy changes▪ Property coming up for sale▪ Property being redeveloped▪ Approaching maturities of funds▪ Funds raising equity▪ RE investors approaching certain
markets▪ Management Changes
Squirro Demo – Artificial Intelligence driven Banking Click to watch live on YouTube
https://squirro.com/request/?ra=FSWebinarEA
Audience Q&A
1. 1. Are your solutions used for investment decisions or investment process? using market data, technical analytics, sentiment, momentums, etc.
2. 2. Does Squirro also take data from Stock exchanges?
3. 3. How does Squirro learn over time? Is there a feedback loop so that suggested deals can be rated and that information could be used to improve the recommendation engine?
4. Watch Recording for all questions & answers here
Thank you!
www.squirro.com
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